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spk04: Good morning, everyone. Welcome to the BGSS, Inc. Fiscal 2023 Fourth Quarter and Full Year Financial Results Conference Call. All participants will be in a listen-only mode. Should you need assistance, please send to a conference specialist by pressing the star key followed by zero. After today's presentation, there will be an opportunity to ask questions. To ask a question, you may press star and then one on your touch-tone telephone. To withdraw your questions, you may press star and two. As a reminder, this conference call is being recorded. Now I'd like to turn the call over to Sammie Martin, three-part advisors. Ma'am, please go ahead.
spk00: Thank you. Good morning, and welcome to the BGSF 2023 Fourth Quarter and Full Year Earnings Conference Call. With me on the call today are Beth Garvey, Chair, President, and Chief Executive Officer and John Barnett, Chief Financial Officer. After our prepared remarks, there will be a Q&A session. As noted, today's call is being webcast live. A replay will be available later today and archived on the company's investor relations page at investor.bgsf.com. Today's discussions will include forward-looking statements, which are based on certain assumptions made by the company under the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Actual results may differ materially from those indicated by the forward-looking statements because of various risks and uncertainties, including those listed in the company's filings with the Securities and Exchange Commission. Management statements are made as of today, and the company assumes no obligation to update these statements publicly, even if new information becomes available in the future. During the call, management will also reference certain non-GAAP financial measures which can be useful in evaluating the company's operations related to the financial condition and results. These non-GAAP measures are intended to supplement GAAP financial information and should not be considered a substitute. GAAP and non-GAAP measures are reconciled in today's earnings press release. I'll now turn the call over to Beth Garvey.
spk08: Thank you, Sandy, and greetings to everyone on today's call. Fiscal 2023 marked a pivotal year for BGSS characterized by significant achievements and a successful execution of our strategic and transformative plans. We are pleased to report over $20 million in operating cash flow accompanied by nearly 5% increase in revenues to $313 million. It's worth noting that fourth quarter of 2022 included an extra week of operations due to a calendar shift. On a same-day basis, we estimate 7% growth in total 2023 revenue compared to an adjusted 2022. In specific segments, property management revenues grew by almost 5% on a same-day basis for the year, while professional revenues experienced an 8% increase on a same-day basis. Notably, professional revenue in the second half of 2023 was intentionally lowered due to a strategic shift away from lower margin IT placements. Our 2023 initiatives involved successfully integrating Horm Solutions, acquired in December of 2022, and acquiring Arroyo Consulting in April of 2023. These acquisitions provide clients with high-end finance and accounting workforce solutions and robust nearshore and offshore development capabilities. Furthermore, our strength in partnerships with leading technology companies, including Workday, ServiceNow, Microsoft, SAP, Oracle, and Salesforce, have amplified the BGSF brand, fostering new business opportunities. The rebranding to BGSF from various acquired trade names further enhanced our brand recognition in 2023 as well. I'm immensely proud of our team's dedication and hard work, which has been instrumental in advancing our vision. The March CEO Confidence Index Poll, hitting its highest level since 2021, gives us confidence in the continued growth of U.S. businesses. Our strategic decisions regarding service offerings are well positioned for growth in 2024 and beyond. Now, I'll turn the call over to John.
spk07: Thank you, Beth, and good morning, everyone. As Beth mentioned, 2022 was a 53-week fiscal year, and 2023 was a 52-week fiscal year. The extra week in 2022 was in the fourth quarter, making the as-reported year-over-year fourth quarter comparison difficult. 2023 total revenue was $313.2 million, up 4.9 percent on an as-reported basis. On a same-day basis, adjusting 2022 for the extra five days, total revenue was up 7 percent. For the segments, reported professional revenue for the year was up 6.1 percent on an as-reported basis and 8 percent on a same-day basis. The increase was driven by the acquisition of Arroyo Consulting and Horn Solutions. As we integrated Horn Solutions in 2023, we lost the ability to cleanly separate our organic or existing business from the Horn Solutions business. For the year and on a same-day basis, we estimated that our organic professional business declined in the mid-teens in percentage terms. Property management increased 3.3 percent on an as-reported basis and 5 percent on a same-day basis. Gross profit for the year was $112 million, up 8 percent from the prior year, and gross margins were 35.7 percent, up 100 basis points from 2022. Recall that our 2023 operating results included a one-time $22.5 million pretax non-cash brand name impairment charge related to the rebranding project. Excluding the non-recurring impairment charge, transaction fees, and acquisition amortization, our reported loss from continuing operations of 95 cents per share is adjusted to $1.19 earnings per share compared to $1.26 earnings per share in 2022. We increased adjusted EBITDA from continuing operations by 15.9 percent to 25 million compared to 21.7 million. Our adjusted EBITDA margin grew from 7.3 percent of revenue in 2022 to 8 percent in 2023. Turning to the fourth quarter, revenues were 73.6 million compared to 77.3 million in 2022. On a same-day basis, adjusting 2022 for the extra five days, fourth quarter revenue was up 3 percent versus same-day basis revenue of 71.4 million in the prior year quarter. For the segments, on a same-day basis, property management revenue increased at an estimated 0.4 percent and professional increased by 5 percent, which included the benefit of acquired revenues. As stated earlier, as the Horn Solutions integration progressed, it became difficult to separate out our organic or existing business. We estimated that the organic professional revenue contracted in the Hyman team on a same-day basis during the fourth quarter. We continue to see pressure in the fourth quarter on staff augmentation, project starts, and permanent placement. However, the opportunity pipeline has grown as we move through the first quarter, and we were optimistic about 2024. Gross profit margins in the fourth quarter were 25.4 million and 34.6 percent compared to 27.1 million and 35 percent in the prior year quarter. The slight decline in margin is attributed to lower permanent placement business, which carries a gross margin of 100 percent. SG&A expenses for the fourth quarter were 20.2 million and 27.4 percent of revenue, which was an improvement versus the prior year quarter of 23.2 million and 30 percent of revenue. Operating income increased 3.2 million from 2.8 million in the prior year quarter driven by lower SG&A expenses. Fourth quarter adjusted EBITDA was 5.5 million or 7.5 percent of revenue compared to 4.3 million or 5.6 percent of revenue in the prior year quarter. We reported adjusted earnings of 21 cents for diluted share compared to 19 cents per share for the 2022 fourth quarter. I'm happy to announce that we closed the refinancing of our credit facility this past Tuesday. We have a great group of banks in this syndicate, and we are appreciative of their partnership. We prudently manage our balance sheet, focusing on working capital efficiencies and carefully evaluating our leverage ratio. Funded debt to trailing 12 months pro forma adjusted EBITDA was 2.48 times at year end. We maintain a disciplined approach to our capital allocation strategy, which includes investments in capital expenditures, organic growth, cash to pay down debt, a quarterly cash dividend with an annualized yield of approximately 6% and strategic acquisitions. We have no immediate plans for acquisitions in 2024. With that, I would like to turn the call back to Beth.
spk08: Thank you, John. As we reflect on 2023, we recognize the challenges posed by tough double-digit sales comps from 2022, coupled with economic uncertainty. Despite these challenges, our commitment to short-term and long-term strategic initiatives, supporting our teams, and streamlining operations has positioned us for success in 2024 and beyond. Looking ahead to 2024, we plan to leverage our proprietary territory mapping tool for better Salesforce deployment and property management and continue upskilling talent through our virtual training partnerships. On the professional side, our partnerships with leading technologies and our recent appointment as a direct workday service partner elevates us to new heights. We are also seeing momentum growing in our managed solutions and cross-selling of our near-shore and offshore IT services. Our strategic repositioning, including higher value consulting, management solutions, and a unique property management platform sets us up for long-term success and shareholder value creation. I'm extremely proud of the progress and execution and building blocks for our future growth and profitability. Our team's dedication and nimble approach position us well for the opportunities that lie ahead. I look forward to what we can achieve at BGSF in the future. Before we open the line for questions, I wanted to mention that we will be at the Roth Investor Conference next week and hope to see many of you there. With that said, I will turn it over to the operator for questions.
spk04: Ladies and gentlemen, at this time, we'll begin that question and answer session. If you would like to ask a question, once again, please press star and then one using a touch-tone telephone. To withdraw your questions, you may press star and two. If you are using a speakerphone, we do ask that you please pick up the handset prior to pressing the keys to ensure the best sound quality. Once again, that is star and then one to join the question queue. Our first question today comes from Jeff Martin from Roth MKM. Please go ahead with your question.
spk02: Thanks. Good morning, Beth and John. Good morning. Beth, I was hoping you could give us a little more insight into the professional segment. You mentioned the uptick in the CEO survey, you know, first time in two years or so that you've seen that level. Are you seeing that trickle through to the pipeline of business in professionals?
spk08: We definitely are. So there's a lot of optimism going on right now at BGSF. The professional group, they're buzzing right now. It's all good.
spk02: Great. And then with the Arroyo acquisition with you now probably coming on a year here, how is the progress towards – I know the initial reaction towards nearshoring and offshoring was very positive. Hasn't that flowed through? And, you know, if so, maybe give some anecdotes on what you've seen.
spk08: Well, it took us a while to really figure out their capabilities down there. They have such a robust what they call products at work, so they can do many different things. And so it took us a while to figure out all the many different things that they could do. We're mostly excited about the way they can build some different tools. We have a connector tool that we're working with that can connect some ERP systems. You know, not all the time do you have tools that connect ERP systems to like a pricing tool, right? So we're able to start to build some AI products that help connect those things. We've also got a team of AI group down there that's actually working a lot in building products for some of our other customers. And so The more that we recognize what they do and the more we talk to our customers about what they need, Luis Sanchez, who runs that group, has done an amazing job talking to our customers in regards to what they would able to, you know, what's your pain point and what we could do to help them. So it's been really fun to see all that play out.
spk02: And then on the Workday partnership, maybe you could elaborate what that means for BDSFs.
spk08: In the past, we were like a third party. We were approved to be able to do some work, but we were not a direct. So we would have a second party could walk us into one of our customers. This gives us the ability to be able to go direct. So they have us on their website now as a preferred implementer. And so it allows us really a lot of visibility and not having to wait for somebody else to tag us on the shoulder.
spk02: Great. And then I know strategically BGSF has made strides towards more technologically advanced solutions. And maybe talk about the progression that you've made over the past year, year and a half since you've layered in some acquisitions to enhance the technology aspect of the offering.
spk08: I think there's a lot of things. It's a great question, Jeff. So I think there's a lot of things that we realized as we started to look at the business and acquisitions. Going through and talking to our customers about what they are needing and then looking at our business as a puzzle piece. You know, what do our customers start with? Well, first they have to pick their software. Then they have to implement it. Then they have to customize it. And so how do we make sure that we are that player that goes all the way around the circle? And I think we've done an amazing job in being able to figure those things out. And in doing so, we figured out that we had teams of people who could do really great things and move the business into higher margin. And some of these other project type of work that we had customers asking us to do were really higher volume, lower margin business. And it took two or three people to actually keep that going. And we just decided that it was strategically a good idea for us to shift to be able to do that higher margin business where we were seeing our customers see the benefits. of us closing the gaps on their needs. And so that was kind of how we shifted last year. One of the main reasons we shifted last year to get away from that lower margin business to really double down on the things that our customers needed and that we were finding we were really, really good at.
spk07: I would say also that we did go through a pretty big transformation, right, bringing these two acquisitions on board. We had some redundancies, not necessarily I'd say redundancies because I think the the finance and accounting expertise that Horn brought on board was more higher end, but we had similar groups, right? And so, we needed to really organize our business, and Eric Peters did a great job working with the professional team to kind of organize our business around finance and accounting, IT, managed solutions, and then, you know, Arroyo, the near shore, offshore. So, We spent, you know, he spent and we spent a lot of time as an organization to get that alignment. And we feel really good about how we're set up and especially in the face of, you know, some of this economic fog lifting and more optimism, which we expect to result in higher spend by our customers.
spk02: Great. And then one more for me, if I could. On the property management side, you know, it's a segment that's traditionally grown at a very attractive and rapid rate. Do you foresee getting back to, say, double-digit growth in the property management side? And if you're not seeing it now, what kind of environment are you seeing out there currently?
spk08: I think we've had to do some adjusting in that segment. You know, We've got more competition out there than we've had before. We've had to change some of the ways we look at different things along those lines. I think our property management, the territory tool that we've mentioned earlier, is really going to help us be able to be more targeted in our sales approach, and I think that's going to be beneficial for us going forward. So we're optimistic about where it's headed, but we also understand that it's a different environment out there now than what it was three years ago.
spk02: That's helpful. Thank you.
spk04: Our next question comes from Howard Halpern from Tagwitch Brothers. Please go ahead with your question.
spk03: Congratulations on the solid results and looking forward to 2024. In terms of property management, how many locations did you end the year with and What are the prospects for, you know, increasing the number of locations or splitting locations in 2024?
spk08: I believe we are at 64 right now, Howard. And then, but, you know, the way we're doing this territory mapping tool, you know, I'm going to use, you know, Atlanta as an example. You know, where we may have two salespeople out there now, we may end up having six out there. And so that's kind of how we're expanding our growth from that perspective. So they won't have as many – one person won't have as many properties they need to hit, so it will be more targeted. And then, as always, you know, we've always kind of looked at being able to be opportunistic in opening different markets out in the market. And so we've got a couple that are identified, but right now we're really going to focus on this territory side because we think that that's closest to the dollar.
spk03: Okay. And in terms of, you know, how you're set up for 2024, what are you seeing in terms of your own internal productivity based on all the technology that you've put in place to grow the business?
spk07: Yeah, I think, you know, we – we continue to evolve our systems. And, you know, if you look at what we did last year, in addition to the work we did to align the organization on the professional side, we also went through the process of, you know, right-sizing the organization and becoming more efficient there. So you would see that in our cost as we went through the year. and our SG&A cost as a percent of revenue as we went through the quarters. So, you know, we feel like we are in good shape today. Obviously, as we grow, we'll continue to add on to our organization. And we still believe that there are efficiencies to be gained out of our system. And we continue to work on evolving our system to get those efficiencies out.
spk08: And I will add, too, that I think that we've done a really good job, you know, through last year with some of the economic pressures that we had to really kind of right-size the players on the team. So, you know, when we look at it, we're to a position right now where we can bring on a lot more revenue and not have to bring on any more G&A expense. And so I think we feel really confident about that in how we've restructured and positioned ourselves for this year.
spk03: Okay. And one last one, you know, you talked a little bit about, you know, the customer side and the outlook there. How are you seeing the talent side in bringing on people to fill those, you know, to fill the requests of customers?
spk08: We've talked about in the past, we just have such a great group of consultants and field talent that are loyal to us. And so we aren't really seeing a problem in recruiting right now because we do a very good job in making sure people, once they work for us, they continue to work for us. So we're able to redeploy people back out. So we're not feeling a lot of pressure in that area right now, and that's a testament to the team.
spk03: Okay. Okay. Thanks, and keep up the great work.
spk04: Our next question comes from Bill from Teton Capital. Please go ahead with your question.
spk05: Great. Thank you. Would you please dive into a bit more detail on that additional competition that you're seeing on the property management side and how it's manifesting itself, please?
spk08: And we've always had competition, but, you know, there's more and more people that, you know, who've decided that this is, you know... an interesting niche to be in. And so we get followed around. So when we open a market, we have some of our competitors that will actually go in and follow us. And so, again, it's a testament to us being able to go in and double down on our relationships. That segment is a relationship business. It is deep and wide. And, you know, if you recall last year, we got supplier of the year with the National Department Association. And I think those kinds of things help benefit us and
spk05: move us above the pack but still it changes it changes a little bit how the cell seat has to sell and we are structuring that and moving forward in those directions thank you and and when you first purchased arroyo there were appeared to be some interesting organic growth opportunities would you expand on on what you're seeing now please um
spk08: There is a lot of cross-sell opportunity with the Arroyo teams, many capabilities that they have that we've uncovered, as I mentioned earlier. Just knowing what they're capable of doing and then talking to our customers. They do a really good job listening to the pain points of what our customers are going through and figuring out if there's a way that they can help. And we are very careful in making sure that we get Luis and his team in front of the right people and they move things in that direction. I think that as we continue to talk to our customers and they continue to understand what we can do, I think there's great opportunity for us in growth in that area.
spk07: Yeah, Bill, this is one of these areas where companies have existing relationships, right? And they may have nearshore or offshore resources working. And what we've had to do through this process is start with a few people, right? Build our reputation with our current customer base and, you know, with the goal of, of proving our capabilities and getting more work from them.
spk05: That is helpful. And I do want one point of clarification from your opening remarks. You had talked about learning the capabilities and the ability to tie pricing to an ERP system. That was Arroyo, is that correct? Or was that another part of the business? And I just missed what you were saying.
spk08: tried to tie business... I'm sorry, I'm struggling with that statement.
spk05: Okay, so you had referenced that one of the capabilities that you have learned that you have from one of the acquisitions was the ability to tie pricing to an ERP system.
spk08: Okay, I'm sorry. So there are companies out there that do pricing tools, like a manufacturing pricing tool, how to price this product, right? And we have the ability now to do connections with the Arroyo team has built connecting tools that take an ERP system and tie it to a manufacturing pricing tool, right? That capability of feeding that into an ERP system has been lacking, and so we've done a really good job in being able to build that out.
spk05: Great. Thank you both, and appreciate the time.
spk04: Our next question comes from Brian Kitzlinger from Alliance Global Partners. Please go ahead with your question.
spk01: Great. Thanks for taking my question. Sorry I joined late, so not sure if this was asked. Can you talk about your current appetite for M&A with your recent transactions and solid cash flow trends? And then maybe can you speak to valuation expectations for private companies and how they may have changed over the last few quarters? Thank you.
spk07: Yeah, I think, you know, right now where we're at, at making two very large acquisitions, going through our realignment process, and where we are from a leverage standpoint, unless something that was really a good fit came up, we are looking at acquisition opportunities as they come up. But, you know, I highly doubt that we would pull the trigger on anything except something that was exceptional at a low price this year. This year, we're really focused on execution. We've done the alignment. We believe we finally have some tailwinds from the economy behind us, and we need to focus on driving business and full adoption of selling in what we have acquired across our sales platform. Great. Thank you.
spk04: And our next question comes from Mike Taglich from Taglich Brothers. Please go ahead with your question.
spk06: Good morning, everybody. I hope I didn't miss that. One question, is there a high-low on the growth range on the property management business and then the tech business for this coming year?
spk08: In percentages about how high? Are you asking for guidance, Mike?
spk06: Yeah. Are you going to beat inflation or not in tech? Are you going to beat inflation or not in real estate?
spk08: I feel very good about 2024. All right.
spk06: You want to give a little more specific or you don't feel like it?
spk08: I feel like I feel like we have great momentum going in our professional group. We have had numerous conversations with a lot of customers who are starting to break free with what they have going on. I was traveling last week with the professional team and was wildly overwhelmed with the positivity that was coming from our customers. So I feel very, very good about what is happening in that area. And I think from the property management group, As we continue to move forward, I know the interest rates for some of these mortgage leases that are coming up, I know there's been some conversations about some concerns out there with owners of the properties and that, so we're just going to watch that. But all in all, I think that the restructure that we have made through the last couple years with the systems and with the realignment of our teams, I feel very, very good going into 2024 about that. the potential of our growth.
spk06: Great. Okay, thanks. The rest of my questions have been answered. Thank you. Good luck. Thank you.
spk04: And, ladies and gentlemen, with that, we'll be ending today's question and answer session. I'd like to turn the floor back over to Beth Garvey for any closing remarks.
spk08: Thank you, everyone, for your time today, and we appreciate your continued support. We look forward to updating you with our first quarter results in early May. Have a great day.
spk04: And, ladies and gentlemen, with that, we'll be concluding today's conference call and presentation. We do thank you for joining. You may now disconnect your lines.
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