{
    "componentChunkName": "component---src-containers-call-js",
    "path": "/e/nasdaq/s/fivn/y/2021/q/q1",
    "result": {"pageContext":{"event":{"conference_date":"2021-04-29T16:30:00-04:00","quarter":"q1","transcript":null,"transcript_preview":"dd38b6f3-0002-4dfa-abd4-133724607a8f.json","year":"2021","audio_file":null},"transcript":{"version":2,"items":null,"speaker_groups":[{"endIndex":6,"speaker":"spk_2","startIndex":0,"start_times":[0,0.1,0.19,0.64,0.88,1.22,1.31],"words":["Good","to","everyone","and","welcome","to","59"]},{"endIndex":9,"speaker":"spk_0","startIndex":7,"start_times":[2.06,2.75,3.17],"words":["23","fy","2020"]},{"endIndex":17,"speaker":"spk_2","startIndex":10,"start_times":[3.91,4.3,5.14,5.57,5.85,6.06,6.27],"words":["earnings","call.","Today's","call","is","being","recorded"]},{"endIndex":22,"speaker":"spk_0","startIndex":18,"start_times":[6.98,7.45,7.53,7.69,7.87],"words":["and","at","this","time","I'd"]},{"endIndex":36,"speaker":"spk_2","startIndex":23,"start_times":[7.94,8.09,8.19,8.4,8.49,9.05,9.26,9.37,9.71,10.38,10.67,10.79],"words":["like","to","turn","the","conference","over","the","lisa","Lakhani.","Please","go","ahead."]},{"endIndex":366,"speaker":"spk_1","startIndex":37,"start_times":[16.14,16.39,16.48,16.61,17.01,17.18,17.69,17.92,17.98,18.37,18.68,19.22,19.92,20.23,20.67,21.37,21.52,21.81,22.5,23.94,24.31,24.82,25.03,25.26,25.34,25.64,25.72,25.88,26.35,26.73,26.87,27.13,27.68,28.19,28.73,28.97,29.41,29.53,29.86,30.35,30.92,31.01,31.1,32.04,32.57,33.13,33.61,34.5,34.69,34.77,35.32,35.96,36.08,37.14,37.33,37.43,37.85,37.96,38.49,38.83,39.47,40.28,40.69,40.97,41.37,41.82,42.29,42.66,42.99,43.5,43.82,43.92,44.28,44.4,44.49,44.88,45.39,45.99,46.43,46.7,46.85,48.64,48.89,49.33,49.41,49.8,50.5,50.91,51.14,51.29,51.71,52.1,52.39,52.54,53.64,54.12,54.58,54.78,55.21,55.33,55.61,56.74,56.93,57,57.44,57.93,58.13,58.82,58.94,59.38,59.48,60.12,60.24,60.53,61.64,61.82,62.26,62.36,62.73,62.86,63.5,63.78,63.91,64.62,64.77,64.97,65.49,65.89,66.45,66.81,67.44,67.83,68.32,68.63,68.93,69.43,69.56,69.73,70.64,71.22,71.37,71.88,72.03,72.12,73.08,74.24,74.49,74.58,75.05,75.15,75.3,75.77,76.45,76.57,76.91,77.05,77.83,78.27,78.92,79.04,79.14,79.84,79.98,80.22,80.53,81.35,81.82,81.93,82.74,82.92,83.09,83.2,83.58,84,84.3,84.44,84.79,84.89,85.33,85.77,86.09,86.79,86.95,87.17,87.29,87.56,87.66,87.96,88.26,88.71,89.14,89.25,90.44,90.62,90.73,90.97,91.25,91.78,92.02,92.12,92.6,92.84,93.32,93.44,93.8,93.92,94.15,94.43,94.83,94.96,95.35,95.81,96.09,96.22,96.32,96.78,96.88,97.38,98.64,98.81,99.39,99.99,100.12,100.35,100.82,100.95,101.25,101.51,101.99,102.37,102.64,102.81,103.27,103.38,103.94,104.04,104.26,104.43,104.71,105.09,105.68,106.2,106.72,106.88,107.45,107.86,108.8,108.89,109.01,109.36,109.8,110.09,110.35,110.79,110.92,111.32,112.25,112.58,112.69,113,113.41,114,114.37,114.59,115.28,115.49,115.77,115.9,116.01,116.11,116.6,116.77,116.96,117.44,117.93,118.29,118.83,118.98,119.45,120.24,120.43,120.92,121.02,121.12,121.53,122.02,122.53,122.78,123.09,123.39,124,124.2,124.71,124.93,125.84,126.1,126.46,126.59,126.77,126.87,127.09,127.15,127.44,127.61,128.3,128.91,129.3],"words":["Thank","you","for","joining","us","today","on","a","collar.","Rohan","charlotte's","ceo","dan","Berkeley","President","and","Barry","Hornstein","CFO.","Certain","statements","made","during","the","ports","of","this","conference","call","are","not","historical","facts,","including","those","regarding","the","future","financial","performance","of","the","company,","industry","trends,","company","initiatives","and","the","proposed","acquisition","of","inference","And","the","timing","and","expected","best","benefits","thereof","and","other","future","events","are","forward","looking","statements","within","the","meeting","of","the","Private","Security","Litigation","Reform","Act","of","1995.","Such","statements","are","simply","prediction","should","not","be","unduly","relied","upon","by","investors,","actual","events","or","results","may","differ","materially","and","the","company","undertakes","no","obligation","to","update","the","information","in","such","statements.","These","statements","are","subject","to","substantial","risks","and","uncertainties","that","could","adversely","affect","59","future","results","in","concrete","forward","looking","statements","to","be","inaccurate,","including","the","impact","of","the","COVID-19","pandemic.","That","the","closing","of","the","inference","acquisition","is","subject","to","certain","closing","conditions","that","the","transaction","may","not","close,","unexpected","or","at","all.","And","that","the","total","purchase","price","is","subject","to","various","purchase","price","adjustments,","as","well","as","whether","or","not","certain","turnout","metrics","or","satisfied","And","the","other","risk","discussed","under","the","caption,","risk","factors","and","elsewhere.","And","5","9th","annual","and","quarterly","reports","filed","with","the","Securities","and","Exchange","Commission.","In","addition,","management","will","make","reference","to","non","gap","financial","measures","during","those","calls,","a","discussion","of","why","we","use","them","gas","financial","measures","and","information","regarding","reconciliation","of","our","gas","courses.","Non","gap","results","is","currently","available","in","our","press","release,","issued","earlier","this","afternoon,","as","well","as","in","the","attendance","of","our","industrial","relations","death","of","our","investor","death","and","available","in","the","investor","relations","section","on","five","million","websites","at","59","dot","com.","And","now","I'd","like","to","turn","a","call","over","259","ceo","growing","trollop."]},{"endIndex":671,"speaker":"spk_0","startIndex":367,"start_times":[130.64,130.89,131,131.41,131.63,131.89,131.99,132.5,132.64,132.97,133.08,133.29,133.47,134.84,135.16,135.55,135.64,136.39,137.64,138.36,138.51,138.61,138.86,139.74,140.11,140.44,141.27,141.65,142.63,143.22,143.61,144.3,144.64,145.37,145.74,147.34,147.67,148.37,149,149.27,149.64,150.06,150.18,152.02,152.45,156.36,156.68,156.85,157.64,157.81,158.57,159,159.74,160.11,160.23,160.94,161.56,161.95,162.39,163.1,163.29,163.37,163.7,165.54,165.9,166.44,166.76,166.92,167.86,167.99,168.1,168.28,168.43,168.56,170.34,170.5,170.61,170.68,171.02,171.84,172.55,172.97,173.48,173.7,175.48,176.09,176.56,176.81,177.24,177.39,177.65,179.04,179.18,179.29,179.94,180.11,180.89,181.37,181.97,182.56,182.67,183.29,183.59,183.9,184.58,184.7,185.48,185.77,185.88,186.42,187.38,187.8,188,188.14,190.04,190.17,190.62,190.73,190.99,191.52,191.96,192.68,192.88,193.22,193.61,194.17,194.3,194.78,194.89,195.61,196.11,196.27,196.88,197.86,198.01,198.39,198.91,199.06,199.7,200.17,200.92,201.14,201.22,202.18,202.54,202.75,203.62,203.87,203.94,204.29,205.74,206.34,207.05,207.19,207.89,208.21,209,209.18,209.51,210.12,210.58,211.64,212.08,212.14,212.47,212.8,212.9,213.55,213.69,214.18,215.34,215.65,216.08,216.38,217.01,218.29,219.03,219.75,220.2,220.76,221.14,221.72,221.85,222.47,222.77,222.89,222.96,223.78,224.64,225.01,225.34,225.76,225.94,226.31,227.01,227.11,227.25,227.55,228.14,228.32,228.86,229.24,230.32,230.75,231.28,232.94,233.2,233.45,234,234.15,234.48,234.97,235.72,236.33,236.54,237.53,238.35,238.6,239.28,239.53,240.04,240.71,241.05,241.62,242.27,242.53,244.04,244.29,244.47,244.87,245.28,246.43,246.58,247.02,247.72,247.96,248.44,249.11,249.25,249.54,250,250.14,250.25,250.93,251.52,252.08,252.69,252.83,253.33,253.85,254.07,255.34,255.66,255.75,256.14,256.3,256.66,257.29,257.57,258.08,258.6,258.7,259.23,259.84,260.17,260.58,261.12,261.25,261.67,261.8,262.25,262.79,263.67,263.79,263.96,264.35,264.65],"words":["Thank","you","lisa.","And","thanks","to","everyone","for","joining","our","call","this","afternoon.","I'm","thrilled","to","report","outstanding","performance","in","the","third","quarter,","driven","by","continued","strong","execution,","positive","industry","trends","and","constant","product","innovation.","We","reported","record","third","quarter","revenue","of","$112.1","million","34","your","ear","growth","and","12","sequential","growth,","both","of","which","are","all","time","highs.","As","a","public","company,","Enterprise","subscription","revenue","grew","35","on","an","L.","T.","M.","basis","and","on","the","bottom","line","Adjusted","Ebitda","margin","was","21.5%.","Also","accused","three","record","for","5","9","and","we","continued","to","experience","strong","bookings","across","the","boards","for","both","commercial","and","enterprise","with","our","existing","customers","and","with","new","logos.","In","addition","to","these,","excellent","financial","results","were","also","very","excited","to","announce","a","definitive","agreement","to","acquire","Inference,","a","leading","provider","of","intelligent","virtual","agents","and","a","partner","we've","been","successfully","going","to","market","with.","Inference","accelerates","the","59","Ai","portfolio","to","provide","effective","digital","labor,","driving","a","new","level","of","efficiency","for","contact","centers.","I've","a","s","use","conversational","ai","enabling","natural","dialogue","between","computers","and","humans","and","are","a","major","evolution","from","touch","tone","or","voice","activated","I.","V.","R.","S,","which","depended","upon","structured","fix","grammar","interactions.","These","more","accurate","and","user","friendly","ideas","result","in","significant","savings","through","increased","call","deflection","rates,","better","informed","agents","or","both","with","its","proven","IVA","technology.","The","inference","acquisition","will","position","59","to","take","advantage","of","the","trend","towards","increased","automation","of","mundane","contact","center","tasks.","Having","an","idea","is","fast","becoming","a","fundamental","requirement","in","enterprise","fuels","as","demand","continues","to","increase","on","contact","centres,","especially","in","this","covid","driven","environment,"]},{"endIndex":678,"speaker":"spk_1","startIndex":672,"start_times":[265.64,266.04,266.13,266.37,266.62,266.99,267.13],"words":["and","it","can","no","longer","be","addressed"]},{"endIndex":758,"speaker":"spk_0","startIndex":679,"start_times":[267.57,267.7,268.1,268.27,268.76,269.18,269.44,270.54,270.76,271.3,271.4,272.22,272.52,273.25,274.34,274.66,275.21,275.36,275.93,276.42,277.44,277.64,278.05,278.24,278.81,279.67,279.88,280.77,281.17,281.58,282.74,282.98,283.47,283.77,284.28,284.41,284.53,285.1,285.86,286.25,286.37,286.48,286.74,286.91,287.15,287.85,287.97,288.28,288.56,288.89,289.43,289.54,289.92,290.15,290.28,291.13,291.29,292.18,293.34,293.72,294.45,294.65,294.81,294.96,295.05,295.21,295.88,296.69,297.25,297.51,297.66,297.77,298.21,298.76,299.04],"words":["in","service","by","simply","hiring","more","agents.","What","customers","are","requiring","is","digital","labor","as","provided","by","solutions","like","ideas","to","meet","the","increased","demand","and","enhance","their","customer","experience.","Have","great","recent","example","is","the","logistics","company","deal","that","we","talked","about","last","quarter.","The","company","helps","state","governments","and","managed","health","care","organizations","with","transportation","services.","The","deal,","which","was","one","of","our","largest","ever,","started","out","with","an","idea","focus","through","Inference."]}],"transcripts":null,"speaker_labels":null},"buildVersion":"616","companyName":"Five9, Inc.","exchange":"NASDAQ","isApproved":true,"optOut":null,"isTranscriptPreview":null,"securityName":"Five9, Inc.","symbol":"FIVN","site":{"siteMetadata":{"title":"EarningsCall","buildVersion":"616","buildTime":"2022-04-10T05:01:49.824Z","commitId":"c465203e","stage":"prod"}}}},
    "staticQueryHashes": []}