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spk_0: good afternoon my name was sarah and i will be a comp and operator today at that time i would like to welcome everyone to the if i think that go first quarter twenty twenty two earning conference call i will now in the call over to jennifer grand prairie for the introduction thank you good afternoon to do to will include overview of our first quarter results with gave faith chief executive officer and family wealth and chief financial officer following are prepared to mark bilby a question and answer session before we get started just a reminder that our discussion today include forward looking statements about eight by a future financial performance
spk_1: and while it is video product and growth strategy including the impact of the covered nineteen pandemic we caution you not to put undue reliance on a forward looking statements as they lay and blog risks and uncertainties that may cause actual results to very materially from bored looking statements as described here with factor than other court found with the ftp
spk_0: any forward looking statements made on a call and presentation fly reflect our analysis as of today and we have no plan for obligation to update them in financial measures that will be discussed on that call together with year the year a comparison confirmed cases were not prepared and according to the u s generally accepted accounting printable or gap
spk_1: the reconciliation and been a non yeah measured to the quoted comparable gap measure is provided with our earnings preferably and earnings presentation five which are available on a page and left a relation website at in bastard that a by a dot com
spk_2: with that i will now turn the callable to rp a defect good afternoon everyone and thank you for joining us today or first quarter result exceeded expectations with that you're a traveller until the revenue brought about the high end of our games range at twenty one percent and twenty two percent year over year respectfully key drivers the growth were strong demand for integrated you cast and feature of dopamine continued upmarket focus on the enterprise challenged the kitchen and our see that statement we're driving operational art form throughout our organization and culture that have committed to eight ppg mind bad customer first product first verse we strengthen our trash position and improved operating profitability on an ongoing basis last quarter we laid out our vision for the next three to five years and that for major focus areas for fiscal year twenty two one expanding our platform advantage to winning together with partners three driving operational like one for expanding the day or like few leave of a framework for today's update first we're working aggressively to expand our platform advantage specifically at the intersection of you cast and feature focusing our our indian batsmen to enhance the enterprise grade elements of our contact center and maximize the intersection and unique use cases between new cat and recap during the quarter we launched the following product and updates capitalizing on the demand for integrated you can feature from feedback offerings we launched access experience communication our service for customer an employee engagement the solution advances the clock communications industry by breaking down that follows between us and feature have to optimize the employee and customer experience we're receiving broad recognition from industry analysts channel partners and customers for fulfilling that need and organizations move to the cloud at a rapid clip refund competitor announcement validate vision and highlights are strong leadership position with fps we're very proud to be delivering today what others are only now envisioning for the future customers have also on right that can result in and out third of a paid air are and growing over thirty percent year over year let me highlight abuse you recent example rand kitchen a privately owned british designer manufacture and retailer of kitchen that ninety one stores nationwide showed a by acts gap to replace their legacy on premise systems they will deploy more than four thousand employees including bore hundred contact agent and we'll use analytics a recording capabilities to gain deeper and fight to ensure an optimal customer experience and support rapid business growth additionally one of the oldest and largest privately held construction company than the u s j a shared selected a by act cast to game better operational visibility a prop eight entities and two hundred location be integrated feature off and you can phusion with the board more than fifteen hundred employees fully integrated with their campus and self worth popular platform and you speech analytics and quality management to drive improvements and customer experience and to help of skill their agents published and government sector was a bright spot growing globally in the us we want to achieve a public community college in arizona with over ten thousand students they needed to replace an aging failing on premise communication system and selected a bite you cast sports either view flexibility call having capability to sport more than five hundred employed also in the us we want central unified school district which serves more than fifteen thousand k twelve students in fresno calif they neither more reliable communication solution with a lower total cost of ownership after thorough review process and a thirty day proof of found that they probably a by you can to support more than fifteen hundred employees across twenty four schools in the uk public sector we're experiencing strong reference ability and word of mouth referral further solidify our leadership position key wins their include police fire and crime commissioner for ethics which provides bleeping fire and rescue services for the caring about ethics in the east of england and supports one point eight million citizens the ethics county fire and rescue service like it a by you cast and a by voice for microsoft team to improve their communication capabilities across fifty fire station and more than fourteen hundred members of staff additionally can't and medway nhs and social chair partnership try and nhs provider secondary mental health care thought did a by a cat for three thousand two hundred feet to improve patient safety and experience a by that a by it accepts will integrate with ki ay fiji platforms provide cost efficiency improvements year on year and security compliant and naval a work from anywhere experience for staff our trip up portfolio baby eyes and unbearable applications perform strongly you on the focus strategy to them leadership and southeast asia is already paying dividends we recently announced that coca cola girl pacific partners indonesia is using the a bike the path of them as a pr to bribe provide more than four hundred and sixty thousand and large and small retail outlet with a secure mobile experience for managing orders and delivery for real one of thailand largest insurance companies is using the a by see that video interaction a pr to enhance customer experience by enabling customer facing video as part of their mobile claim service and thirdly we care id is the first medical based crowdfunding platform in indonesia built specifically to help patients raise funds for their treatment they selected the eight by the path from as a p i for one time password verification and donation notification additionally gypsy the service or jazz has grown it's developer base by for a quarter over quarter of customers continue to bad a complete and secure meetings experience into web and mobile application we now have over ten thousand developer signed up furthermore we recently really support for five hundred active video meeting participant across our entire video media platform including job industry analysts are rallying around our vision for x gas the market is responding and we continue to receive recognition for are best and clot integrated you chat and three cats lucian recently we were named a leader in both the twenty twenty one aragon research work for you i communication and collaboration as a lot of twenty twenty one aragon research globe for intelligent contact centers furthermore release we received broth and for them global competitive strategy leadership award for integrated employee and customer experience management solutions our second major target area is to make a by the easier to do business with and when together across channel partner relationships by leveraging are differentiated whole fell and agency building models and a partner for strategy what many began with our chopper strategy and market focus which delivered strong results we had a record quarter of market with over eight hundred and twenty customers with greater than a hundred thousand and they are on a thirty six percent increase year over year enterprise was are strong of customer segment of forty percent year over year and now representing forty nine percent of our our job growth with over thirty five percent year over year as a momentum continued to bill we farm several key partnerships and que one we formed a strategic channel partnership with sandler partners america's fastest growing master agent and distributor of connectivity and cloud services providing a bite at jeff to their more than nine thousand technology partners we also enrolled path that into the genesis boundary for enabling next generation web rtc the monterey and we enrolled and eight of us solution providers private offers marketplace during the quarter we continued our rapid pace of teams innovation by adding president thinks innovation to previously announced capability such as aftermath and i met and facts this led to significant adoption and larger deal sizes for our microsoft themes offering as all the opportunities to sell additional capabilities such as are a by x caf contacts on solution a microsoft certified for teams concepts and a solution some wins include internet electronics a leading global supplier of electronic components who thought a single vendor platform with high availability they selected a by x cast integrated with microsoft team to provide over five hundred employees across the us mexico and china with resilient and consistent communications and contract and our capabilities additionally a global biopharmaceutical company thought a single vendor communication platform with amateur teams integration they like a by at caf with voice for microsoft team to improved employee and customer experience for twelve hundred employees and thirty context and raid and and we recently announced that a leading provider of supply chain services archway marketing services selected a by it acts calf and a bite voice for microsoft teams to support their technology enhancement initiative after experience issues with their legacy on premises some we quickly to floyd the first of their thirteen location in seventy two hours and we have the point seven hundred and fifty you cast and seventy the cats users our third focus area is to drive operational i've gone through out the organization in this regard we increase non gaap gross margin sequentially from sixty one point two percent to sixty two point six percent we continue to show financial leverage in our model growing operating margins and cash from operations we launched the industry first and only financially bath platform wide five nine or ninety nine point nine nine nine percent foia a craft an integrated cloud you can see cast delusion this as a new industry benchmark for clogged communications reliability in reference to org matters can bury man will be promoted to chief felt officer effective august six reporting to me and are cheap revenue officer the figure will be leaving the company additionally and the corner we had colon problem i go to be the company's first ever see i am or fourth voted area it takes down and of then base que en represented very strong growth with our install base which i'm proud to say now these two million paid business users customers appreciate our ability to make the match solution to meet her name as a move good cloud examples
spk_3: include
spk_2: fucking ensure council which provides services for around eight hundred thousand citizens in the region realize the value of a beta guess having previously deployed a by you cat across the organization for four thousand and five hundred employees they have now added two hundred fifty three cats the the further prove customer experience another land and expand when but still a very good which provides learning solutions for millions of licensed professional they used a by backs cat to support enhanced customer engagement and the shift a hybrid word for more than five hundred employees including two hundred contact their engines this quarter to leave regroup extended extra adding speech analytics to capture inside and sentiment on every customer interaction with the ability to review and deliver comprehensive agent evaluation and coaching for voice chat at the mouth and social interactions furthermore invent a high performance electrical company continue to add a bite access to more locations they added more acts calf and microsoft points or to be to support employees in the us canada mexico and germany bringing their total global seek out to nearly sixteen hundred additionally we hired won't wiser to be our new chief custom officer wall is a season customer care leader in the class communication that the industry who's responsible for delivering a superior and and experience for eight by a customer's globally to summarize the first quarter of fiscal twenty twenty two was a significant step forward in the plan i laid out last quarter we beat a financial goals and are raising the bar and fiscal year twenty twenty two we are well positioned to further than or industry leadership with our customer first product first team first cpt culture or integrated platform advantage and our future growth drivers our strategic vision and direction of a unified cloud offering with s caf has been validated in the marketplace are proud to be delivering today what our competitors are visiting for the future now i will turn the call over to sam to cover the finances
spk_0: thanks dave and good afternoon your please your delivered results that exceeded guidance and approved operating leverage key drivers were better than expected performance from product categories cows caspian a new cars and seek out and especially see pass total revenue for the quarter was one hundred forty eight point three million dollar there's an increase of twenty two percent year over year and above are one hundred forty two two hundred and forty three point five million dollar got huge huge revenue democracy in a seagull slowdown we had a solid quarter from professional services and hardware shipments were stronger than expected looking at service revenue generated one hundred thirty seven point eight million dollars an increase of twenty one percent year over year and above are one hundred thirty two point five to one hundred and thirty three point five million dollar god it's really not see the seasonal given telecom usage revenue customarily experience during the early summer probably due to regions
spk_2: reopening additionally we we witnessed or see parents business accelerate quarter on quarter to a are was five hundred thirty six million dollars a quarter and of twenty four percent year over year our strategic investments in the channel and product innovation of the last several years are delivering solid result of want to remind investors that we're now
spk_0: last quarter were exiting the sea power for wholesale business in fiscal twenty twenty one see path wholesale services contributed fifteen million dollars in service revenue in essentially you're operating margin
spk_2: rationalizing these services in will be a near term three hundred basis points ahead when to service revenue growth rate in fiscal two thousand twenty two and is already cooperated you into the fiscal twenty two guides i will provide shortly we believe this is the right decision to concentrate or resources are or market opportunities for the quarter
spk_0: the part of the business me or exiting contributed roughly one point one million dollars and service revenue and little margin we ended at a zero run rate to at quarters and first quarter non gap gross margin was fifty two point six percent as expected higher sequentially as we finish restructuring are wholesale business which we discussed on lads earnings call non gap service revenue margin increased approximately one hundred seventy basis points over the previous quarter to nearly sixty nine percent non gap other margin came in at minus nineteen point six percent for the quarter an improvement from the minus thirty four point seven percent a year ago however sequentially worse than the minus twelve point five percent we have started making strategic investment in deployment capacity along with bringing in
spk_2: a new chief custom officer we expect to further invest in que
spk_0: in total gross profit dollars to twenty four percent year over year as we focus on higher margin business
spk_2: looking ahead to the second quarter we currently expect overall gross margins to improve you to programs we've started to reduce cause as a percentage of total revenue
spk_0: turning to first quarter operating expenses as we talked about our last call now that we are profitable on and on their faces near started to reinvest in the business to calgary revenue growth be development or started and we expect to begin to see the results by the end of f y twenty two early f y twenty three total spending as measured by cause they need to filter marketing plus dna was up thirty percent year over year below are twenty two percent total revenue growth as stated our last call we plan to grow total spending below total revenue growth and maintain our profitability on an ongoing basis nadya operating margins where plot point nine percent for the quarter as we continue to move toward our exit f y twenty two at approximately two percent goal turning get a balance sheet total cash restricted cash investments and of the quarter at approximately one hundred and fifty two million dollars excluding eight point six million or restricted cash the balance was one hundred and fifty three point two million an increase of approximate three and fifty three thousand quarter over quarter shh i'm operations would positive for million for the quarter we expect cash moderation to be around break even for qq probably burn in three to you before returning to positive in for you one final item underlie believe i'd like to discuss it differed revenue which increased the nearly twenty five million dollars during the quarter ended up one hundred and thirty three percent year over year we have moved toward the building contract advantage service delivery and expect the for gravity to grow on the balance sheet rpr was approximately five hundred thirty million dollars for the first quarter up for five hundred million dollars in the fourth quarter as a reminder we made a policy change in for you to conform to industry norms please see the transcript for more did health thirty two financial our as we entered a second quarter we continue to focus on making changes to stop in our first quarter strategy update including exiting poor margin business instituting sales and marketing changes and making a new through metal investment focused on accelerating revenue growth taking all of the this into account he have established guidance for to queue fiscal twenty two ending september thirtieth twenty twenty one as follows
spk_2: we anticipate total revenue to be in a range of one hundred forty seven point five million to one hundred forty nine million dollars representing approximately fourteen to fifteen percent year over year growth while this the slower up quarter over quarter growth please note the first quarter included one point one million in wholesale business that we edited by quarter and we anticipate servers revenue to be in a range of one or thirty eight point five million to one or thirty nine point five million dollars representing approximately fifteen percent year over year growth we anticipated be operating margin positive on a non get basis
spk_0: combining our our performance for the fourth quarter without look we are raging bull your guidance for full year fiscal two thousand twenty two ending march thirty one twenty twenty two as follows
spk_2: we are raging total revenue outlook from five hundred ninety five million to six hundred five million dollars to a new range of six hundred and four to six hundred and twelve million dollars representing approximate thirteen to fifteen percent year over year growth yeah raising our service revenue range from five hundred and fifty five to five hundred sixty five million dollar
spk_0: there's to a range of five hundred sixty four to five hundred seventy two million dollars representing approximately fourteen to fifty percent year over year growth we are maintaining our guidance of for que non gap operating margin of roughly two percent based on feedback from discussions that we've had with the investor community we made several changes quarter to i are metrics i'm hoping it isn't a surprise as we have signaled i predict cause of the changes were coming during the first quarter we made progress toward our long term operating model shown on our last quarter with that thank you and let me turn to call over the operator for questions thank you we will now begin to question and answer session to ask the question you may press or than one on your touched and found it the are using a speaker keith pick up your hands before pressing the keys to withdraw your question please take tired and year at the time will pass them on care only to camelot oscar
spk_2: i first question comes from that van vliet with each he please go ahead
spk_4: if they stick question guys and learn nice job in the quarter your each i thought about are a lot of channel recognition and in ministry our inlaws recognition and and and some players coming through on the channel bookings growth that you mention by
spk_2: courage of you give us a little more context in terms of
spk_4: you know where you're seeing the most success and maybe how europe and in the uk specifically are really driving that it sounded like a number of large deals came from
spk_2: the uk so just trees where you're seeing the most success and and whether still room to grow in the channel yeah that the data them and bunch of picking up and a quarter the you know we're think strong momentum on our eggs cat product which goes to should be integrated contacts and our and you see product and and across all customer segment
spk_5: but especially and united growth an enterprising growth and the you mention uk were than very strong internationally in the uk as long as you think public sector
spk_2: have been strong vertical for us but we also see ya in a land and expand perspective ability to add contact center and to you see the i'm there is allowing on to get more products into our current customers which helps improve overall average revenue as well as retention rates improve as of will product and customer so i think that the strategy is resonating with come on the customers first and then
spk_4: our job at this point of view go educate our channel and to those advantages and our own selves payment and organization so those are some of the efforts were doing to can reinforce that possible know as avoiding the and then sam on on the side of you know i guess investment in in further growth initiatives here you know it seems like they're starting to pay off the ones you made over the last a year plus curious where we're at in terms of duration do are pretty much through most of the bigger
spk_2: instead function determines now that we've got you i'm a fair amount of new executives or do we solve a few more quarters ahead of us were on a much of the cash burned by just swap what we think about in terms of overall production and and margin leverage from here forward okay go think they're so first off an alien or eighty we want to exit the year to two percent operating margin and no more me when it is very much now that we're back to be non yeah profitable are being on off and and accelerating our revenue growth as we get into fiscal twenty three and so i would say i don't really huge investment as chunky as much as a continuous stream of increasing our marketing spanned increasing our field capacity and putting more already
spk_6: dollars toward contact center and and those types of things on a on an ongoing basis and so on i would just kind of expect kind of slow linear growth of operating margin towards that to percent exit number
spk_7: as we continue to reinvest in accelerating revenue
spk_0: i did they get
spk_8: thank you
spk_9: or next question comes from that a bar show at morgan stanley is go ahead
spk_8: great thanks and congrats on the corner
spk_10: and i don't wanna kill you
spk_8: add kind of do you see cash and and sadly it just
spk_10: identify them as some coffee
spk_2: he and she as much of a headwind as expected and as because he still at one point five million of that headwind each i had one type of know and i'll be home to others designs and and second a good idea to have one i with any had when i met i'm just gonna lie down of that wholesale business of that accurate what was it ended up your number at that point thanks okay so i will take that so it's one point one million dollars to as we mentioned on up on the last earnings call we were exiting the business and it took a little bit of time going into that quarter as we are ramping it down in april and may and so for the quarter we had one point one million dollars of what we consider wholesale business we exited the court
spk_11: did hear hero run raids we fully it exited by quarters and i'm yes there is a little bit of headwind in
spk_8: there are immaterial an hour into million bucks i'd be surprised at an early deck them on thought my head but it's a very small number but it it is there so there's two things to by so i try to reiterate there is it are two things one is the you know we we exited most of the been a threat the we've improved much revenue but with a pretty some that's not repeatable the end and does
spk_0: does understand that a seat as doesn't as go in chicago
spk_12: and he doesn't include a markedly eleven
spk_13: more than a million dollars a joke
spk_0: do at about as as for actually italy was the and yet i've your your are present card i should have been more clear what i what i said that yes what we're talking about it that or non whole film business grew sequentially and and fairly nice eventually
spk_2: if they give
spk_0: thank you
spk_2: our next question comes from bike lot more barclays capital market please go ahead yeah great big show at from boiler i'm
spk_0: on the are great service gross margin i would be improving with the rule that whole building that but is that is that kind of a sustainable level there's sort of of the sixty nine percent of
spk_14: i have a gallon gas and i i will probably be fired upon okay get block from here so it is a topic with they were all the time that we like to get our spirit gross margin to go higher a not necessarily going to go linearly up every quarter but it definitely an objective a large to get it higher over time
spk_2: and then you listed a number of is good international land any update only international his persona earlier are balking at your family ah if you have a third question as that real quick and i will pull the number of but for new it'll be an arcane queue tomorrow when i can to get out to with other cat and and i just thought you said people as strong to this it in the cheap as the last are you selling primarily eternal you know developers or this i think he applied across all your contact their but yeah we're we're expecting bout a predominately a developer business to see that not come call it isn't as we won an atom east asia on the other lands that we had their but we're all so seeing at get customers that are leveraging or path and credible pollution
spk_15: and one example that quarter that we get mentioned earlier been in the lions medical in the uk
spk_16: and the day adding that to the capability to make the theme and yeah i meant and know you come back for our customer alerts for appointments with doctors said that's one example we do get both
spk_17: or and revenue for the quarter united states one hundred and three point seven million an international forty four point seven million
spk_0: to some rounding america
spk_2: the get cash i think lot hello or next question comes from peter lilley with and require please go ahead very that you are lucky that the quarter you was he called out he can to make you question your wouldn't back with your gap in features has are you feeling or you feel are missing today and it what's your view or thoughts on the doing five nine acquisition get discouraged know what your initial reaction was and your thoughts on how your perhaps changes be a competitive landscape yeah so you know on that on that combination those are two platforms league compete with today so fundamentally the landscape doesn't change the landscape i didn't believe it and validation that other people are coming to the vision that we have of acts gas which is bringing use the and fifi together and it's really being threatened by the customer demand for that police and i do you draw a few conclusions from that one is you know the era of build your own contact on earth is over it is a and we've been painted the tenure build an extreme functionality and it is something that you know not known our we talk about it before but our contacts and our business with over one hundred million dollar revenue run rate and approaching forty percent year over year growth and live the six time gardner magic quadrant challenge so hard or you can't go in develop that
spk_18: yourself today the other is a black obvious with the era of partnering is and ending and while this was fine when there weren't other solutions for customers to be partnered between using mcg foolish and i think customers they want more and up aren't integration a lot more manage ability long term
spk_2: when you know integration frameworks that work well and they want a single young bender reliability the grounds that that i do think we're entering the arab owned an integrated you fancy the product enough and area where we continue to be farther along on integrating solution are it captain message which we get a industry analyst financial class cause and lowery to eat and it's now thirty percent of our business
spk_4: our our third or business going of thirty percent year over year so i am
spk_2: that that's where we see the industry where we see it going and to being driven by customer demand could i a similar first by
spk_0: i heard of are you guys in pitches on on contacts center gaps wow we really have gaps as much as we continue to push up and scale some more concurrent agents more capacity to handle larger and larger context centers and i just continued expansion really down the army channel side so more social more types of chat more language as we added a bunch of translation capability to the the can handle one hundred and fifteen blood languages on the platform that quarter those kind of thing so it's really about pushing the scale boundary and the feature boundary into naval larger and larger enterprises moved to the cloud
spk_2: return isn't a you're left with these and is what what you're hiring plans with goal that included in the second half
spk_19: how tiring turned into tears know how what retention looks like different kind of the nature of kind of how competitive edge on an environment like thanks
spk_2: good at like a very global organization and are hiring has been strong and were having success and many market so and so we're not strictly silicone valley based organization and word carried around our employees need to for mobility and and
spk_6: read workforce several we're we're we're very pro team know team first element to arm and i blood ramming strong success the manga
spk_2: like it or next question comes from while power with aired please go ahead okay great thank you tom like it's first course i want to come back to the strong enterprise growth of like can you go those numbers of the core about the customer out the one hundred thousand they are customer girls are dad to obvious question and year of or he just would like to get any the perspective i know the key drivers that i was not the market committee you vs channel improvement how much is access to intervene the just trying to would better understand that get a key drivers yeah yeah but you know our our future there is really the be as cat on him and it's perfect fit for arm and market enterprise customers so you do see a across sell elements into that for the enterprise and along the fact that is five channel like
spk_5: man we ended isn't of sandler partners in the quarter i do think there's opportunities for more channel partners such a family as well as yeah
spk_2: greater in a moment of those organizations which were doing with ice cats messaging getting it as actually this can't along those lines as you can let go to market for x cast where are you in that evolution illusion that you think of a key channel partners
spk_19: yard fifty percent of i'm pushing x gas and a how many of them really understand the you can buy solution opportunity
spk_20: i mean what do the work early and man and
spk_0: even in our own selves organization we don't have every cells representative pushing that yeah so we start with our in our own house and that want to talk about enable to talk about across our entire sound organization iran fees are marketing materials and our partners that of rural part of the thing team of the and
spk_2: today and you know describing those benefits of having been on it hit every employee and a company that guess just as having unified administration controls and security across your whole organization having a single integration framework having analytics across and a single point of accountability and things
spk_6: like the five nine
spk_2: yeah platform reliability that we do a client or fps platform but the thing you see if something that can't be done elsewhere says getting those messages across and a brain and am i think we is very early and so that's a huge focus for us from now through the under the late at your local local up thank you next question comes from george my take home pay thought head thank you i wanted to make sure unclear on one thing so last quarter we talked about and we talked for years about integrated context or a new cast capabilities now we're more branding his acts cast and i saw the blogs of the things you did a couple months ago on that i just want to be clear what has changed as as i enter or sand it you're building up employee functionality relative to
spk_21: see functionality but i just want to be clear what different quarter over quarter in terms of the actual product
spk_2: now though i'm like to the number things like we talked about the five nine platform at the way we launched we talked about the president's that we added to our microsoft games which goes across both the and fee fees and these are example the as that integrated a framework can and so every enhancement feature capability we bring comes across the both you see and fifty and those are those are elements where we see improvements and then or doing all
spk_22: the them are contact center left month and scale ability and polishing and are on your channel capability
spk_2: gotcha i have one other thing on get c n n some of the newer capabilities you mentioned i am a believer that much of the market is becoming video first in their decision in and i'm curious how much of a lead and ginger tea is proving to become
spk_0: for the rest of your services two kids the new or
spk_23: you know jazz as an element that we launched we have a lot of developers on it we talked about so i think a cunt interesting element for our business
spk_2: that is the a free pass off reign as well as a three meetings offering and it also does capabilities and that come from the just your go into our underlying the product across all our employee experience elements so it since it's newer a smaller it is something that is growing rapidly with the but he saw that for an increase from the developer base as an example the next question comes from line to sweat needham and company it's a question in super back to enterprise strengthen cause for trying to see in their your microsoft quoted eighty million daily active users on on teams phone and how you see gotta packing them market and then price points there are your back and pretty aggressive price points and how you're you're responding to ships there and have been wake up and a prop up the the up you
spk_0: thanks
spk_6: yeah go on that microsoft teams integration and we are shine when they're and i i think there's like four elements that covers differentiate and in an animator met one is yeah we're product first and are innovation cycle continues we added present that goes across macro
spk_2: five teams as well as our contract center and employees and that in addition to previous and things going out such as at at the map mms and back managing call boarding rules account settings and logging in and out of college years and all of the things acceptable from the teams you are so obviously product abilities are real past and we keep growing as i think it's second pillar is where powering all employees in an organization company wide not just knowledge workers but also front line workers inside cells contacts and our agents and we're doing that globally across
spk_24: forty plus countries
spk_0: a third killer is we remain a line and certified with microsoft out for example or first vendor included in my garden or magic quadrant for contact and are the service that certified by microsoft and man enough for a pillar as we align in a channel perspective
spk_25: if with channel partners that are selling that microsoft offering such as humor micro or packs a it or scans or sir virgin media business so those are some of the key pillars that more leveraging to be successful and that market has taken into us
spk_0: drawing enterprise doesn't i know cover that the pricing question i didn't i don't really see radically different pricing and you know yes we have occasionally seen a crazy deal cross our desk
spk_2: but our ability to mix and match across your that flexibility across both teams users nineteen users the contacts centers the ability that and have one statement of work with professional services across idol group etcetera become the pretty compelling value proposition and then when you add the lower total cost of ownership of not having forty separate carrier relationships around the world and twenty five or carry russia china world all those things get the line pricing just sort of works itself out of being incredibly reasonable for what we offer tai i just i don't pick up writing pressure from teams in particular it would have a technical again if you'd like ask a question threads dar done one or next question comes from danielle bad it's like bank of america athlete go ahead
spk_25: hi this is some fallen and i congratulate concord own can keep taking my question on charlie china understand the gyros bundling you're joking he just slightly better
spk_0: do you guys see the benefits more guide their id management and simplicity are constantly more drawn to the integration between the two
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