speaker
Operator
Conference Operator

Good morning and welcome to the IWG First Half Results 2026 presentation. Hosting today's call will be Christian Schmitz, Chief Executive Officer, and Charlie Steel, Chief Financial Officer, supported by Mark Dixon, Founder and Executive Chair. After the presentation, there will be an opportunity to ask questions. And as a reminder, this call is being recorded. And I'll turn over the call to Christian to begin. Please go ahead.

speaker
Christian Schmitz
Chief Executive Officer

Good morning, and thank you for joining us. I'm Christian Schmitz. I became chief executive in June. I'll take you through the first half and the strategy, and Charlie will follow with the numbers. I will start with the market. For decades, an office meant a long lease, significant capital, and fixed cost carried whether the space was used or not. That is changing. Companies want real estate as a service. They want to flex up and down. They want to pay for what they use. This shift is structural and we are still early in it. IWG is positioned for it. We have the network, the brands, and the platform. No other operator has comparable coverage. My starting point, therefore, is straightforward. The opportunity ahead of us is larger than the one behind us. And that is exactly why I joined IWG. This slide summarizes the first half. System-wide revenue grew substantially by 11%. Group revenue grew 6%. Company-owned revenue grew 5%. And recurring management fees grew 84%. That is our capital-light recurring high margin income, and it is growing fastest. We returned $100 million to shareholders in the half, and we have announced $150 million buyback for the year. We are reiterating our guidance for 2026 and our medium target of at least $1 billion of EBITDA. The strategy is simple, and it hasn't changed. Expand margins in company-owned. Grow fee income in managed and franchised. Build the most extensive coverage network in the industry. The shift shown on this slide is significant. In the first half of 2023, Managed and franchised was 12% of system revenue, 19% of locations, and 14% of rooms. Today, 22%, 46%, and 32%. Include the pipeline and around 45% of our rooms are managed and franchised. That is a substantial change in three years. We have achieved that while retaining everything we had already built. Company-owned created the brands, the customer base, and the coverage. And that is why partners choose to sign with us. This is our direction of travel. The hotel industry made this transition before us. The leading global operators built brands, distribution, and operating systems, then expanded those networks using third party capital and earned fees. We are following the same path. Rooms under management are climbing fast, and the recurring fees climb behind them as those rooms open and mature. The comparison on the right is instructive. The asset-light total groups earn 40-56% of revenues from fees. They convert 80-98% of EBITDA into free cash flow. They trade on 18-20 times EBITDA. We trade on 5 times. These businesses differ in important respects, and I would not claim otherwise. But the direction of travel is the same. Brands, distribution, scale, partner capital, and recurring fees. Turning to Company Out, where I believe the risk profile is frequently misunderstood. We run it as an operating business, center by center. We see occupancy, price, service revenue, and local costs in every single location. Where a center underperforms, we diagnose it and we remediate it. Where remediation is insufficient, we restructure, transfer, or exit. The profile continues to improve. 26% of the estate is now on variable rent. Pricing is dynamic and demand is drawn from a global platform spanning more than 100 countries. Enterprise is where our scale delivers the most value. Large companies are changing how they buy space. They want flexibility. They want to scale up and down. They want several products in many locations through one relationship. Very few providers can deliver that globally. We can. We also carry the full range of price points from value through to premium. Whatever the budget and whatever the requirement, we have a product that fits. And what they buy is one IWG, one proposition, one family of brands, one global sales channel. Every additional location therefore increases the value of the network to the next enterprise client, makes it harder for others to match. Coverage is a durable, competitive advantage. That is evident in the client base. 85% of the Fortune 500 users average spend is up 7%. And the Fortune 500 is only part of it. Our enterprise base runs much wider than that. 52% of our enterprise clients now use three or more of our product lines. The final figure is the one I would emphasize. A significant part of our growth comes from clients we already serve, taking more of the platform. Permanent offices, short stay space, meeting rooms, membership services. Those relationships deepen each year and deeper relationships are more durable. Sustainability matters increasingly to these clients and is central to how we operate. We recently published a detailed sustainability report setting out our work across this area. This is the right product at the right moment. And on the evidence of the last two years, there's more upside here than we have taken so far. Turning to technology. We already run a great deal of automation across IWG. We are now layering AI on top of it. There are three areas where this delivers value. We automate more internal processes so central costs do not grow in line with the network. Better data supports better pricing, better demand forecasting, and better occupancy management. Pricing alone represents a significant opportunity. Faster, easier, and more consistent service at scale in every location. We already have the scale and the data. The task now is to make the platform more productive so that more of our revenue growth converts into earnings and cash. Taken together, this is how I see the investment case. Growth is accelerating. Earnings quality is improving on two fronts. Company-owned is performing better and recurring fees are becoming a bigger share of the business. The risk profile is lower than the market perceives. Free cash flow is set to grow strongly as the investment we have already made matures. And all buybacks are steadily reducing the share count. To close, cash flow performance is expected to improve in the second half. The structural drivers are moving in our favor and we remain early in that shift. The capitalized strategy is working and you can see it in the numbers. Managed and franchised is scaling fast with over $2 billion of system revenue potential already signed. Company owned is growing revenue with material margin upside still ahead. And the model is resilient with increasing earnings visibility. My priorities are therefore execution, simplification and operational discipline. We will convert this growth into earnings and cash and we will do so consistently. The first half positions us well for the full year. I'm confident in our guidance and I look forward to updating you on our progress. I will now hand over to Charlie who will take us through the financial performance in detail.

speaker
Charlie Steel
Chief Financial Officer

Thank you Christian and good morning everyone. I'll now take you through the financial performance in detail, starting with the headline revenue in EBITDA delivery, then the two segments cash flow, leverage, capital structure, capital allocation and the outlook for the rest of 2026 and the medium term. The first half shows strong revenue momentum following our investment into getting the flywheel spinning and our focus in the second half is on converting that growth into cash flow and earnings growth. The first half delivered strong revenue momentum across the group. System-wide revenue increased by 11% to $2.4 billion while adjusted EBITDA increased to $265 million. Network growth remained very strong with 728 new centres signed and 425 opened in the first half. Managed and franchised system-wide revenue increased by 36% while recurring management fees increased by 84% to $35 million. Company-owned revenue grew by 5% to $1.9 billion, and we also returned $109 million to shareholders during the half, comprising $100 million of share buybacks and $9 million of dividends. All of this was done while maintaining our investment grade credit rating, a core part of our guidance. Our first half cash flow profile was affected by the transitory working capital changes around payables that were communicated at Q1, but underlying cash flow is strong, and I'll come to that later. Turning first to managed and franchised. System-wide revenue grew 36% to $535 million and gross profit increased by 48% in the first half to $90 million from $61 million. Within that, recurring management fees grew by 84% and franchising AV fees also continued to grow. Franchise fees are also recurring. So taken together, total recurring fees were $57 million in the first half of 2026. We ended June with approximately 358,000 managed and franchised rooms open, having added around 51,000 net rooms since December. In addition, there are 257,000 rooms in the signed pipeline. This gives us a total of over 610,000 rooms either open or contracted in total. This is also where operating leverage becomes important. As the estate grows, the fee base grows with it, and the capital required to grow the business is limited. That is the core attraction of this model. The open management franchise network is performing as expected, and the maturation profile remains similar across cohorts as can be seen from the chart. This is important because a significant proportion of the estate is still growing. As those rooms mature, they generate additional system revenue and, importantly, additional recurring fee revenue. The managed and franchise segment delivered $535 million of system revenue in the first half, as I've already mentioned. However, once the current open rooms are mature and those in the pipeline are open and mature, potential system revenue for the division is over $2 billion annually. This gives us very substantial embedded growth. That maturity profile also gives us considerable visibility over future management fee growth. Recurring management fees were only $7 million in the first half of 2024. They increased to $19 million in the first half of 2025 and to $35 million in the first half of 2026. We continue to expect $80 million of recurring management fee income for 2026 and $125 million for 2027. That represents roughly six times the 2024 level. It is important to point out the value of rooms is far more important than just purely the quantity. So the number to focus on here is very much the system revenue number and the recurring fees number that comes through from that. The growth has been driven by three factors. The maturation of the existing estate, the opening and maturation of the signed pipeline and new agreements have yet to be signed. There can of course be some short-term variation in the opening dates and the timing of maturity but the underlying trajectory remains very strong. Turning to company owned. Revenue increased by 5% to $1.9 billion. This is in line with our guidance of at least 4% growth for 2026 and this is only to the end of June. Adjusted gross profit increased 4% to $479 million. We are getting good operating leverage here. Rev par increased by 11% reflecting the pricing actions we've discussed previously. REVPAR has been driven by increase across all maturities as well as the closure of low REVPAR rooms and this is an encouraging combination. We have also completed Bolton Centre acquisitions at attractive valuations which provide additional opportunities for margin improvement as we integrate those locations into the IWG platform. Due to the phasing of CAPEX there's been some increase in the first half of 2026 but we maintain a total net CAPEX guidance of $150 million for the year for growth and maintenance CAPEX combined. As we've said previously we operate a flywheel business. At this stage in the year we spoke about incremental investments get the flywheel going quickly last year. This has delivered incremental gross profit in both the company owned and also the managed segments. I expect this to continue in both segments for the rest of 2026. You'll see the forward look on the managed segment. Today I also have contracted visibility to an incremental 30 million dollars in the company owned segment which drops directly to EBITDA. This gives 40 million dollars of additional revenue visibility without any of the initiatives that Christian has in place to deliver for the second half. Now the flywheel is turning we can also focus on becoming more efficient. Many of these cost efficiencies were executed in late June and July and again I have visibility on full year costs. I think we can do more than we've already done so that gives me a lot of confidence for the full year outturn today. On P&L The group has delivered high revenue, high gross profit and stable adjusted EBITDA outcomes despite the additional investment. Systemwide revenue growth was 11% to $2.4 billion, group revenue 6%. The increase in gross profit was offset by the planned increase in SG&A and the additional investment overhead and that's getting more efficient as I just discussed. The key message here is that revenue growth is there. The second half focus is on converting more of that growth into EBITDA, operating profit and cash flow. Cash flow is impacted in the first quarter by the transitory payments changes we discussed at the Q1 stage. Of the $83 million working capital outflow that you can see here, $87 million is linked to the reduction in accounts payable balance and the corresponding reduction in payment days that occurred in the first quarter. You can see that on the balance sheet where the accounts payable balance moved from $297 million at year end to $262 million at 30th of June. And that 30th of June balance includes additional working capital balances being added from the acquisitions. The important point is that this is a timing issue rather than changing the fundamental earning power of the business. We expect H2 cash flow to improve and look much more like Q2 and I've got a lot of confidence in that delivery. Net debt rose materially in Q1 because of that working capital outflow linked to invoicing automation and reduced supply of payment days I just spoke about. We obviously announced that at the Q1 earnings. In the second quarter, cash flow before corporate activities returned to a $36 million inflow. Net debt closed H1 at $880 million, up by $22 million in the quarter after buybacks, dividends and small M&A. We remain committed to maintaining our investment grade credit rating and we expect net debt to EBITDA to finish 2026 slightly elevated versus December 2025. The leverage move across the half is modest once you separate out the moving parts. Starting at 1.35 times net debt to EBITDA at the start of the period, the business absorbed maintenance capex, finance and tax, working capital, growth capex, M&A, non-cash financing items and shareholder returns. Even after all of those items, the half year position only shows a modest increase in leverage on a last 12 months net debt to EBITDA basis. The business has continued to invest, return capital and maintain a disciplined balance sheet at the same time. In July we increased the RCF to a billion dollars and extended it to 2031, so this is after the 2030 corporate bond is expected to mature. We also increased the 2032 corporate bond to 500 million euros from 300 million euros. The 2030 bond remains at 625 million euros and there are no refinancing needs until at least 2030 now. Fitch reaffirmed the investment grade credit rating in June and we remain committed to maintaining our investment grade credit rating. That gives us a much stronger funding profile and a very solid base from which to continue investing in the business and returning capital to shareholders. Our capital allocation framework remains very clear. The first priority is financial resilience. The second is investing in the business and then returning capital to shareholders. We announced a $50 million buyback for 2026 in December, upsized it twice to $150 million in 2026, and we've already spent $100 million of that in the first half, repurchasing 37.9 million shares and reducing the share count by 3.8%. That discipline matters because it means growth and earnings can be translated into a better per share outcome as well as stronger absolute cash generation. We have positive momentum into the second half and we're confident in the FY2026 out term. In summary, our guidance for 2026 is reiterated and remains unchanged. We reiterate adjusted EBITDA guidance of $585 million to $625 million. I've been very clear about how we get there from where we are today. Company-owned revenue of at least 4%. We are on track on that and actually slightly ahead. Recurring management fee income of $80 million. We are on track for that. And $150 million share buyback program for 2026. We still expect margin progression from increased scale efficiencies and we expect incremental EBITDA to translate into cash flow. So the message for the second half is straightforward. The business is growing, the mix is improving, the balance sheet is stronger and we remain confident in the full year outturn on guidance. We also reiterate our medium term adjusted EBITDA guidance of at least a billion dollars with a cash conversion ratio of over 50% at that point. And with that, I'll hand over to questions.

speaker
Operator
Conference Operator

Thank you, Charlie. If you'd like to ask a question, please click on the raise hand icon. Once you hear your name, you will be prompted to unmute your microphone before asking your question. We will now take a few moments to collect your questions. Our first question is from Michael Donnelly. Your line is now unmuted. Please go ahead.

speaker
Michael Donnelly
Analyst

Good morning, thank you. Can you hear me okay? Yes, we can, thanks. Good, good. Two quick ones from me, please. Number one, Charlie, on page 19, you said, I think we can do more than we've already done. So just to be absolutely clear, did you mean by that, that in the second half, you're confident that you can take out more than the 55 million that was taken from overheads on that page? And then number two is for you, Christian. When you moved from your transformation remit to running the regions day to day, what one thing surprised you most would you say about how the business actually executes on the ground? Thank you.

speaker
Charlie Steel
Chief Financial Officer

So I'll take the first one and then Christian can do the second. So just be very clear on the EBITDA for the second half. I've got visibility into the contracted revenue, number one, and I think we can do a lot on overheads. I'm thinking we can do around $30 million of overheads improvement in the second half versus the first half and that's what I've got penciled in so it I'm not quite sure Michael where you got the 55 from maybe we can catch up on that offline but the expectation is at least 30 and then Christian I'll hand over to you

speaker
Christian Schmitz
Chief Executive Officer

Look, thank you for your question. Look, I'm not sure there's been big surprises with the change. I've been with the business already for a while and I had all the regions, all the markets, all the regions report to me. So I guess it's kind of new what I was getting into. There's one thing that I see every day. It's just the opportunity that's ahead of us. As I mentioned in my introduction, it's an incredible platform. I think the flywheel is going. There's more growth coming our way. And the focus is on execution and delivering cash flow. That's what I'm going to spend my time on.

speaker
Michael Donnelly
Analyst

Super. Thank you both. Thank you.

speaker
Operator
Conference Operator

Thank you. Our next question is from Paul May. Your line is now muted. Please go ahead.

speaker
Paul May
Analyst

Hello guys, just a couple of questions for me. Just on the company at least, obviously positive to see the growth coming through better than expected. Are there any concerns that you have around the competitive environment for that business? Obviously your managed business is growing very, very strongly and I understand that that is also of appeal to other operators in the market who can set up very quickly. We just wondered are you seeing any competition from from others on your company owned and leased or any price sort of undercutting that's coming through obviously you've got the fixed rent issue whereas on an operator model they don't have that so just wondering if you're seeing any any issues there are any challenges in any specific markets would be great and then the second one and this is probably the biggest question and feedback we've had today is historically as a business you You've not been able to show growth and free cash flow generation at the same time. Either growth slows, free cash flow improves, or growth improves and free cash flow suffers. What gives you confidence that this time it's different? The H2 improvement is going to come through, that is going to continue to flow into FY27 improvement. And as you mentioned, the billion translating into 50% free cash flow. Why is this the point that we're going to see The history of IWG change effectively. Growth with free cash flow generation. Thanks.

speaker
Charlie Steel
Chief Financial Officer

Thanks. So I'll let Christian answer the first and then I'll cover the second one.

speaker
Christian Schmitz
Chief Executive Officer

Yeah, look, on the on the competitive dynamics. Look, I mean, overall, I think it's a it's a challenging economy out there, right, which is, which is good and bad at the same time. And the good thing is, I think people are looking for flexibility. So the offer that we have, I think, in the market, it's it's great match. And there's a lot more runway for that, I think it's going to change a lot a lot over the next or next years. At the same time, people are watching cost, like everyone does. And that's the environment we are in. I think we've demonstrated in the first half that we had a very good top line in that environment. And unless something really unforeseen happens, we expect that to continue into the second half. And there isn't really a difference whether it's a company owned or a managed center, right? It's a center and I think we've got a robust demand as you've seen in the top line growth. Charlie?

speaker
Charlie Steel
Chief Financial Officer

Great. Thanks, Christian. So to cover the second point, Paul, I think historically the business, when you say about the growth and cash flow trade-off, that was because you needed the capex in order to grow out the company and centers. As you can see from the numbers and you look at the historic capex and we cover this at the Capital Markets Day as well, capex is currently at a historic all-time low, well within the guidance of 150 million total for the year. So now there is not a trade-off between capex, i.e. free cash flow and growth. We're growing that system-wide revenue really strongly at the moment without any incremental capex and I don't think you've ever really seen that in the business before. The capex over the last two years has been low, will remain low going forwards and we're seeing that cash flow coming through in the managed business and will continue to come through the rest of the year. It's also worth noting that once you include some of the efficiencies that we're getting on the OpEx side, that translates directly through into cash and that investment in the overhead we've got has really turned that flow. I think sort of we're sitting here this time last year talking about that additional investment. And that was coming through in particular in marketing and sales people really got that flywheel going. It's now coming through in that revenue. And I'm really confident actually, in the second half of the year that got great visibility through to meeting that EBITDA guidance range and actually a good chance of exceeding it as well. And also delivering the cash flow at the same time in the second half. Look I think as everybody knows on this call I have absolutely no problem with saying bottom end of the guidance range if I think it's going to be bottom in the guidance range I do not think that at this point in time and you just heard I think we've got a good chance of exceeding it as well so I think all to play for in the second half

speaker
Paul May
Analyst

Well that's great and just just to follow up on that and and obviously a lot of the first half driven by that that one-off on the payables side and the payment system are you confident saying now that that is the kind of end of the one-offs and I appreciate that's always easier said than done and nobody's got perfect foresight but from where you sit today is that it for any sort of changes that could I think there are a couple of things. I think first of all, actually, I see some one-off benefit coming through in the second half as we claw some of that back. So as I said, it was transitory and we now process payments and invoices incredibly quickly.

speaker
Charlie Steel
Chief Financial Officer

We've got an AR OCR system that does that. So as soon as an invoice is sent in, it basically processes and post it straight into the system, which is significantly more efficient than what we've had before. So as I said, I think we claw some of that back. I think as you'd also see in this and I sort of reiterate this at the capital markets day as well the way we're presenting the financials is it completely unchanged in the first half compared to what we did at the full year we expect that to be the same going forwards so yes no sort of further impacts from from sort of one office in the second half from where we stand today perfect thank you

speaker
Operator
Conference Operator

Thank you. Our next question is from Tim. Your line is now open. Please go ahead.

speaker
Charlie Steel
Chief Financial Officer

Tim, we can't hear you if you're unmuted. Maybe let's move on to the next one.

speaker
Operator
Conference Operator

Our next question then will be from Alex Smith. Your line is now open. Please remember to unmute before asking your question.

speaker
Alex Smith
Analyst

Yeah, morning, guys. Can you hear me? Yes, we can. Thanks. You mentioned some small bolt on M&A in the announcement. I guess that's become increasingly part of the rhetoric in terms of strategy. Is this something we should probably expect a bit more going forward? and then secondly just on kind of strong growth and enterprise inquiries that you also mentioned it's just uh how do you plan to kind of capture that growth and like you mentioned 50 have more than free services kind of plans to kind of take that percentage a bit higher a bit more color on both those be great thank you

speaker
Charlie Steel
Chief Financial Officer

So maybe I'll just cover the acquisitions and I've got Mark and Christian here as well to go with that. I think we're being opportunistic about where we find Bolton acquisitions. We've acquired a few sort of very attractive centres in attractive locations and where we see those at good prices and you'll see that from the cash flow statement we're paying absolutely minimal amounts for these. We'll continue to do that. We think it's accretive to our business. We know how to run these centers at scale and can eke out a lot of cost efficiencies from them. So it's just sort of further ways we can deliver further free cash flow and further earnings as well. In terms of kind of like how we think about additional services from enterprise customers, I'll hand over to Christian.

speaker
Christian Schmitz
Chief Executive Officer

Look, yeah, I mean, I think enterprise overall, I mentioned it in the in the presentation, a lot of runway, a lot of potential, right, we got access to a lot of customers, you've seen that we look at the percentage of the fortune 500. And it's more than a fortune 500, by the way, that we have. And now it's about deepening the relationships, doing more with them, more locations, more countries. And I think overall, A lot of companies are just going through this thinking process, in particular with everything that's happening in the world, AI, the lack of visibility for them into what space they need in the future. It's going to drive that further in that direction. So we're very confident in our enterprise growth. And by the way, part of the investments that we've made also in the first half of the year has also been in that space. So we can further accelerate that going forward.

speaker
Alex Smith
Analyst

Very clear. Thank you.

speaker
Operator
Conference Operator

Thank you. Our next question is from Christopher Banbury. Your line is now open. Please go ahead.

speaker
Christian Schmitz
Chief Executive Officer

Can't hear you.

speaker
Christopher Banbury
Analyst

Can you hear me? Yes, we can now. No, we can. Yes. Right. Sorry about that. Just three questions. Of the 83 million working capital outflow in the first half, how much of you would expect that to reverse in the second half? Secondly, you've talked about slightly elevated leverage this year against last year's 1.35. So something just under 1.5 seems sensible. And finally, as part of that reduction in overheads, you've talked about, I think the statement our member says correctly, significantly reaching marketing spend. I guess the obvious question would that be, what's the risk to network expansion and growth in 27 on the back of that? Thank you.

speaker
Charlie Steel
Chief Financial Officer

Yes, so I think I'll cover all of these. So the first thing is of the $83 million working capital outflow, I sort of mentioned that we've got the one-off transitory payments outflow at the 89 million. We basically expect working capital to be broadly flat in the second half to slightly negative. We've got some differential in the cash rent versus the P&L rent as you'll see from the cash flow statement. And that's expected obviously to continue because that's embedded within the rents. On the overhead reductions, the main thing to point out on here is it's to get the flywheel moving. So we're not seeing any impact at all on the top line revenue from that at all. And what I would say is we've already started doing it and we have not seen that reduction. So confident that... As I say, to get the flywheel moving, it's about efficiency, not about total spending, just mapping through directly into revenue. So no problem with that. And then on the slightly elevated leverage guidance, I think, Chris, exactly as you say, I think slightly higher means less than 1.5 times.

speaker
Christopher Banbury
Analyst

Thank you very much.

speaker
Operator
Conference Operator

Thank you. Our next question comes from Tim Manskill. Your line is now open. Please go ahead.

speaker
Tim Manskill
Analyst

Can you hear me now, gents? Yes, we can, thank you. Good, apologies for the user error before. So I've got three questions, please. Maybe, Charlie, if we just come back on the cost kind of shifts a little bit, I think it'd be helpful to get into a tiny bit more detail. So I guess as you've talked about, you know, investing to support the growth and now pairing things back, I guess the scale of what you're describing, you know, 30 million or so of delta sort of H2 on H1 is not inconsiderable. So just kind of help us understand What actions you were taking to invest, what specific areas, and then what you feel you're able to pull back on. I think just a bit more context would help build people's confidence around that. And then a little bit around, again, sort of working capital sort of related items. Obviously you had the PSAs introduced at the end of last year, and then they were settled in January, I think is what you said at the time. Then they effectively been reintroduced. Now you expect them to phase down I think is the comment so again just some understanding as to how that might that might play out and then just moving to kind of more operational question you've referenced kind of dynamic pricing just interested in you know the extent to which dynamic pricing to what proportion of your business does that apply because I guess you've got some longer term sort of contractual stuff with customers that I suspect is less dynamic but again just interested in sort of Where you're at on that journey of kind of more yield management and dynamic pricing, that would be helpful to understand. Thank you.

speaker
Charlie Steel
Chief Financial Officer

Great. Thanks, Tim. So on the first one, the first thing I'll say is 30 million is only 5% of total overhead spent, right? It's actually, it's not an inconsiderate amount of money, but in terms of the total sort of grand scheme of things, FAPI FCA MAICD And I spoke about that and Christian spoke about that in the presentation. This is just about getting that more efficient. So as I say, it's not expected to have an impact on top line revenue. I think sort of on the working capital, as you correctly say, we're expecting to wind down the use of the The payment service agreement, you've already actually seen a reduction in that from December into the first half. And we expect, as we've noted in the in the text, we expect to see that continue to reduce. And the reason for that is basically we just got better pricing from suppliers by paying some stuff in advance. And that's the reason why we're we're using that facility. But at the same time, though, we're looking to sort of Convert some of those deals into permanent deals with suppliers. So therefore, we don't need to do those advanced payments. As I say, that's coming down. We expect to eliminate it in the short to medium term entirely. And that's where we're going with that one. And then on the dynamic pricing, I'll let Christian take over from this one.

speaker
Christian Schmitz
Chief Executive Officer

Yeah, look, I mean, on pricing, I mean, I said in the presentation, I think there's a lot of opportunity here. Now, when you when you get a little more specific, what do you think can AI can do for you on pricing? Right. And there's a couple of things you think about it. We've got centers that are in the city of London, right, where you've got a lot of competition across the street. You've got centers in suburban areas. Obviously, price elasticity is probably different there. We've got centers that are highly occupied. We've got centers that get less occupied. What AI can do for you is just help you process all that data and information and then come up with better pricing decisions. And that's what we're going to work on over the next months to come.

speaker
Tim Manskill
Analyst

So still pretty early days, you'd say in terms of terms of that piece.

speaker
Christian Schmitz
Chief Executive Officer

I think there's still a lot of opportunity here. And that's, that's, that's how we think about it.

speaker
Operator
Conference Operator

Thanks, guys. Thank you. Our next question comes from Samuel Dindal. Your line is now open, please go ahead.

speaker
Samuel Dindal
Analyst

Hi, guys. Hopefully you can hear me. Two questions for me, please. Firstly, on the management franchise, obviously good growth in new Santa deals signed. I was just wondering if you'd give us some insight into the difference between sort of the partners you have now versus when you sort of started this management franchise piece sort of two, three years ago. Is it a difference in scale and things like that would be interesting. And then secondly, on sort of free cash flow and buybacks, I mean, The buyback will be a bit above free cash flow this year. Is that a dynamic you're comfortable with continuing or is there a certain leverage point where you'd want that to sort of match going forward? Thank you.

speaker
Charlie Steel
Chief Financial Officer

Great, thanks. So I'll let Christian answer the first and I'll take the second.

speaker
Christian Schmitz
Chief Executive Officer

Yeah look I mean on the on the partner side obviously great dynamic right when you look at it signatures openings it's all going the right direction the good thing is really what we're seeing is a mix we get new partners coming on board and we also got partners who are doing more centers with us and and I think that's really when you see when you see the model working right and people do the second third fourth fifth center and we get a mix of that and then obviously there are still a lot of a lot of territory to cover but but that's really that's really what we got here

speaker
Charlie Steel
Chief Financial Officer

And then just cover the free cash flow and buyback. So as EBITDA expands and obviously we get more capacity on the debt side to be able to buy back more shares on that as well. So we are comfortable with buying back more shares above free cash flow. We'll continue to be doing that. But as I say, though, the number one thing is making sure that we have financial resilience and maintain that investment grade credit rating and that's why we're comfortable to increase leverage only slightly but that does give us more capacity to buy back shares and if you have the same amount of leverage at the billion dollars EBITDA target that basically is one and a half billion dollars of net debt or just below that so clearly there's more share buybacks that's going into it and that's how I see it playing out for the rest of the year Thank you

speaker
Operator
Conference Operator

Thank you. We have no further questions, so I'll now hand back to Charlie for closing remarks.

speaker
Charlie Steel
Chief Financial Officer

Great. So thank you very much, everybody, for joining the call. I think it's a really exciting inflection point for the business. I think we've got Christian on board now delivering some great initiatives, really seeing those coming through as well. I'm personally very excited about where we can end up at the full year. We're in a place where we can reiterate guidance and confidently reiterate guidance, seeing more free cash coming through. I think we've got so much opportunity, as Christian said, for me as well. Personally, one of the most exciting things about this business is the level of opportunity we've got ahead of us. We've got everything to play for and looking forward to delivering that through the second half of the year. So thank you very much, everybody, for joining the call. And with that, we can close.

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