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Old Mutual Limited
9/26/2024
Good day, everyone. Thank you for joining us for Interim Result for the period ended 30 June 2024. I am Langa Mangala, the Head of Investor Relations for the All Mutual Group. On behalf of our board and the executive team, it is my pleasure to welcome you all at this presentation. To follow our today's presentation, you may access our results using the QR code displayed on the screen. The results are also available on our Investor Relations web page. This presentation can also be viewed live on Business Day TV, channel 412. It can also be streamed live via YouTube. When we get to the Q&A session, I will give you further details on how we will handle that section. Some of you, you will be able to send us the written questions via the webcast. You may also send us your questions live via the conference call. As I've said, the details will be provided further when we get to that part of the presentation. Now, turning on to our agenda for the day. We will begin with our group CEO, Ian Williamson. He will kick us off with a strategic review. He will be shortly followed by Kaz Patroski, the group CFO, who will take us through the financial review. Ian will then come back to conclude with the takeaways. After that, I will pick up the session from there to facilitate the Q&A. And with that, I would like to hand over to Ian. Thank you.
Thanks Lange and a warm welcome to everyone. We appreciate your presence on this call. Today I'd like to start by highlighting five key messages of our H1 2024 performance. We sustained our top-line growth in revenue. Our profits and margins are resilient. Our cash generation is robust. We've continued to enhance shareholder returns, and we've made significant progress in strategic delivery over the last six months. We've delivered strong cash generation, sustained top line growth and enhanced shareholder value. Our life APE sales have increased by 6% to 6.6 billion rand for the half, supported by strong growth in risk sales, driven by channel productivity improvements. We've seen higher guaranteed annuity sales and better recurring premium sales. But this momentum was partially offset by lower sales in the group risk area. On the short-term insurance side, gross written premiums increased by a solid 9% to R13.8 billion, underpinned by strong customer acquisition and intermediary productivity in Altmeter Insure. We've seen better renewals in both our general and health insurance businesses in Kenya and Uganda. On the asset management side, funds under management have increased by 5% to R1.4 trillion. This was largely due to the improved equity market performance, particularly towards the back end of the half in South Africa. Our profits and margins are resilient, with RFA per share up marginally to 95.5 cents a share. This underscores the resilience and diversification benefits of our business and reflects the positive impact of our ongoing share buyback program. At 2.4%, the value of new business margin is within our target range of 2-3%. and VNB reduced by 8% to R858 million, largely due to a large deal in corporate in H1 of 2023. Our VNB growth trend remains strong with a compound average growth rate of 10% since H1 of 2022. In our property and casualty business, our management actions are beginning to show traction and profitability. Old Mitchell Insure recorded an exceptional net underwriting margin of 5.9%, right at the upper end of our target range of 46% for this business. This profitability has been primarily driven by better pricing and underwriting. We continue to enhance shareholder returns with adjusted headline earnings per share, which is obviously the key metric for distributable earnings, increasing by 7% to 73.5 cents a share. And this has been supported by a robust 14% increase in the shareholder investment returns, driven by that improved performance in the South African equity market. Our adjusted headline earnings per share is further bolstered by the one and a half billion Rand share buyback that we executed in 2023. And I'm pleased to announce that the Board has declared an interim dividend per share of 34 cents which is 6% up on that of the prior year. Our return on net asset value continues to increase and was up by 70 basis points to 12.6%, driven by both earnings growth and capital and balance sheet optimizations. Exceeding our investment in new growth initiatives, the return on net asset value increased by 2.1% to 15.5%. This is within our target range of cost of equity plus 2-4%. And finally, the Board has approved a further share buyback of a billion rand in 2024, subject to regulatory approval. Turning now to the operating environment, it's pleasing to see the positive investor sentiment in South Africa has reset the base case following the formation of the Government of National Unity, although key growth drivers still lag. Business and consumer confidence remain low, although there has been a slight improvement. We expect interest rates to start trending down in most of the markets that we operate in. And we've already started to see this in South Africa, with the Reserve Bank having cut rates last week. Currency depreciation and inflation in some parts of Africa regions added strong headwinds. But despite this complexity in the operating environment, we remain focused on our strategy, which has remained unchanged. And as a reminder, our strategic framework is our true north, and it's anchored in our victory condition of becoming our customers' first choice to sustain, grow, and protect their prosperity. Our integrated financial services strategy rests on two growth factors, both growing and protecting our core business and unlocking new growth engines, with the value drivers providing a clear link between our prioritized strategic actions and value creation. So just to recap on why we are so emphatic about the integrated financial services strategy. Integrated Financial Services is a philosophy built around the My Old Mutual ecosystem, which is illustrated on the right hand side of the slide. It's an integrated and data rich platform where we see OM Bank playing a key role, bringing together both customers and advisors underpinned by Old Mutual rewards to deliver enhanced customer engagement. This integrated financial services ecosystem is advice-led, integrated, tech-forward, and trusted. And we believe that it will ultimately lead to a lower cost to serve for our customers, to enhanced lifetime client value, and to the ability to leverage the rich data that comes from multiple transactional touchpoints to drive distribution and improve persistency. We continue to make significant progress through both disciplined execution and considered capital allocation. OM Bank is a critical priority as we consolidate our integrated financial services strategy. And I'm pleased to update you that both the technical and operational progress in building the bank is ahead of schedule. We've successfully concluded industry testing for an unprecedented four parallel payment streams into the national payment system. And we await the remaining fulfillment of our remaining Section 17 conditions, which are unrelated to the technical build. We anticipate launching the bank in three phases, beginning with a public launch in quarter one of 2025, followed by a campaign to convert our existing money account customers. And finally, the commencement of full scale operations before the end of next year. We will use quarter four of this year to expand the number of testing participants currently assisting us with testing to continue to refine systems and capabilities to ensure a seamless transition to launch. We will do this in a risk-based fashion in line with our disciplined execution of our strategy and considered capital allocation. We expect minimal impact to the business case for the bank from the later launch. Digital modernization is integral to our tech-forward integrated financial services strategy. Our journey to retire legacy IT platforms and target efficiencies from this continues. Following the successful migration of our retail risk book Greenlight in 2023, we are consolidating our max savings and income book of business onto the same technology platform. The build phase of our new savings and income proposition is materially complete, and we anticipate a nationwide rollout in South Africa in 2025. We've also launched our new two-part front-end claim system, which creates a common, digitally-led customer experience integrated across WhatsApp, web, and our app platforms. The perimeter review that we have been conducting is about optimizing our portfolio outside South Africa and sharpening our focus on key growth markets. The key outcome of this exercise has been a strengthened earnings base and capital efficiency. We've exited our life and general insurance business in Nigeria and our general insurance business in Tanzania, allowing us to concentrate on markets where we believe we can deliver strong growth. We continue to respond responsibly to our operating context through leading in both sustainability and stewardship of client assets. Sustainability is integral to our business and absolutely essential to how we think about our strategy. We believe that our strategic commitment to net zero carbon emission drives positive environmental and socio-economic outcomes in our pursuit of shareholder value. And both our ratings, as well as industry recognition awards, reflect this ambition. We've retained our AA ESG rating from MSCI, whilst our Bloomberg ESG score of 6.73 is ahead of 99% of our peer group. And we're proud to have once again retained our BEE Level 1 rating, which we first achieved in 2019. From an awards perspective, we recently won awards as the Best Short-Term Insurer in Namibia from the Best Namibian Campaign, as well as for the Long-Term Insurer of the Year for 2024 from News24 in South Africa. And for the third consecutive year, Omeg has been recognized as the Leading Sustainable African Investment Manager by the European Magazine Awards. So turning now to some very high level highlight comments on each of our business clusters. In the Massen Foundation cluster, our multi-channel strategy continues to bolster market share and sustain margins. We've seen strong life APE sales growth of 14% in this segment, despite a demanding 2023 base. Our retail risk sales increased by 27%, underpinning a VNB margin of 8.6%. On the linebook side, an impairment from a single counterparty has pushed our credit loss ratio for the period to 10.4%. Whilst excluding that counterparty impairment, the credit loss ratio on the retail book is 8.5%. In the personal finance and wealth business, we continue to sustain sales growth with both mix of business and experience variances impacting short term profitability. APE sales were up 8% on higher demand for both guaranteed annuities and recurring premium business. But due to a shift in business mix, our VNB margin reduced slightly by 10 basis points to 70 basis points. Profitability on the Inforce book was further impacted by atypical large mortality claims in the first half of 2024. From a gross flows perspective, we've seen strong demand across all of our platforms, driving a 16% increase in this metric. And we've also seen an exceptional turnaround in net client cash flow from our wealth business bolstering flows. In old mutual investments, our asset under management have been resilient, while revenue is lower of a strong base in the prior period. Asset under management grew by 3%, benefiting from that improved equity market performance in South Africa. Our alternatives private market business concluded a further R16 billion in new deal flow for the period, but we have seen annuity revenue impacted by lower average fee earning assets and non-annuity revenue fell by 45% due to both exceptional performance fees and investment returns on unlisted assets in the prior year. In Old Mutual Corporate, we've delivered robust profits across the portfolio and continue to strengthen our value proposition. I mentioned earlier that we had had a large one-off single premium deal in the base of 2023. This has challenged sales growth in H1 of 2024. Our VNB margin declined by 70 basis points due to this non-repeat deal, as well as a less favorable product mix in the segment. We continue to enhance and scale our new value propositions in corporate and have participated in a rights issue in the preference capital group, increasing our equity interest to 38%. Our retirement fund administration business has been focused on the implementation of TPOT reform in the first half of 2024. And we've used this opportunity to digitally enhance and automate our claims processes to improve member data quality and to drive an extensive communication campaign to empower members, employers, intermediaries and trustees to navigate the significant industry change. Within Old Mutual Insure, we've seen an exceptional turnaround in underwriting profitability owing to both better risk selection and disciplined expense management. This is the benefit of management actions taken over a period of time in the prior years, including book remediation and price adjustments taken ahead of the underwriting cycle. This has resulted in continued growth and benefits of scale from gross written premiums, with GWP up 10%, driven by strong channel productivity, and the net underwriting result increasing by more than 100%. Claims ratios were lower due to better claims experience and the enhanced quality of the risk book. Looking forward, we continue to invest in climate risk resilience through advanced risk modeling of climate risks, and particularly of flood risk. Turning to our Africa regions business, we continue to sustain profit growth despite a disparate currency impact across the various sub-regions of the continent, with some regions being impacted by currency depreciation against the RAND. The Naira depreciated by 63% and the Ghanaian Seri by 10%. As a result of this, we are assessing performance in this period in constant currency terms, noting that currency impacts in prior periods have not been material. Life sales increased by 5% to R830 million due to higher recurring premium sales in both Malawi and Ghana. Our pivot to corporate strategy in the life and savings portfolio continues to deliver good sales growth, particularly in West Africa. But we did see our VNB margin decrease by 10 basis points to 2%, due again to a change in business mix skewed more towards savings products. On the short-term side, gross return premiums increased by 17% to 3.5 billion, underpinned by improved renewals in East Africa. Our net underwriting margin declined by 2.8% to negative 5.5% due to foreign currency losses in Nigeria. We've seen improvement in net underwriting margins in southern and eastern Africa due to actions taken to improve both claims management and experience-based pricing. And we continue to focus on improving the profitability, strengthening the earnings base and further driving capital efficiencies of the portfolio across the regions. With that, I'll now hand over to Kasper to conclude or to cover more detail in the financial review. Thank you.
Thank you, Ian, and good morning all. As Ian noted, we have remained committed to our strategic objectives and continue investing in the future growth of our business. Delivered a solid performance with these intentional investments impacting some of our short-term outcomes. We are confident that these investments will benefit us in the medium to long term. We think about our performance in terms of growth and earnings capital efficiency and value generation. Our results from operations, or RFO, decreased to $4.2 billion. Excluding new growth investments, RFO increased by 4%. Adjusted headline earnings, or AHE, grew to $3.3 billion, up 12%, excluding new growth investments, with cash generation remaining strong at 123%. Our return on net asset value, or RONAV, continued its upward trend to 12.6%. Now RONAV, excluding new growth investments, improved to 15.5%, now within our target range. An interim dividend of $0.34 per share, up 6%, was declared in line with our dividend policy. Our VNB margin of 2.4%, remains within our target range with a marginal decrease in the current period. Our contractual service margin or CSM grew 1.4% from December 2023 with an analyzed return of 14.2% before taking into account the current year release. Turning to RFO in more detail, in MST RFO grew by 30% to $944 million, largely due to strong life and savings profits, partly offset by increased credit losses from the banking and lending business. Life profits showed a strong improvement compared to the prior period due to higher risk sales volumes and high returns on the CSM. The Economic Recovery Reserve shielded elevated persistency losses. Whilst we expect lower inflation and reduced rates to improve disposable income in the coming months, our customers remain under financial pressure, and we continue to closely monitor persistency. Banking and lending profits declined due to higher credit losses, including a once-off impairment on our secured lending book. RFO for personal finance and wealth management reduced by 27% to $1.4 billion. EFRFO was negatively impacted by three factors. Significantly lower positive economic variances in the current year, lower morbidity profits following an increase in claims volumes, and we experienced double the number of expected large mortality claims during the half, which we have seen normalize in July and August. We continue to monitor our morbidity and our mortality experience. In wealth, Higher annuity revenue was supported by higher average asset levels and non-annuity revenue decreased by 24% due to foreign exchange rate movements on our offshore seed capital investments. Our RFA mutual investments reduced by 15% to $547 million. This was primarily due to the prior year base including exceptional non-annuity performance fees earned in our alternatives business. Non-NU2 revenue is a major differentiator from our peer group. This revenue is more volatile but provides significant economic value through the investment cycle. Our mutual corporates RFO increased by 36% to 1.1 billion due to good underwriting experience and growth in the CSM as a result of improved persistency in the prior period. In addition, profits benefited from a once-with-provision release and modelling change of approximately $200 million in our risk book. Oak Mutual insurers RFO more than doubled to $772 million due to the significant growth in the net underwriting results and higher investment returns on insurance funds. This exceptional underwriting result was driven by a turnaround in our retail division following remediation initiatives implemented over the last two years. The underwriting margin of 5.9% is now within the upper range of our target range. Africa regions increased by 6% to 509 million. This was driven by continued strong growth in life and savings and asset management, with life and savings growth driven by the ongoing deliberate shift towards more profitable corporate business. This was partially dampened by reduced banking profits due to the challenging macros and reduced property and casualty profits. However, if we exclude the impact of the Nigerian business sold in 2024, we would have seen growth in our property and casualty business profits. The loss on the net result from grief activities which includes our investment in new growth investments, increased to $989 million. For the last two years, our shareholder operational costs have included future fit and project expenses relating to our retail platform optimizations, as well as a number of simplification initiatives. For 2023, these investments were weighted towards the end of the year, but we expect the 2024 expense profile to be more evenly spread. Adjusted headline earnings through 3% to 3.3 billion, largely driven by an increase in the shareholder investment return. Adjusted headline earnings per share was up 7% supported by share buybacks over 2023. The increase in shareholder investment returns is largely due to the higher equity and bond returns in South Africa. Finance costs increased, driven by higher average levels of debt in OMLAXA during the first half of 2024. The profit from associates represents our investment in China, which improved due to favourable underwriting profits and fair value gains. The elder tax increase as a consequence of increased profits. And the effective tax rate remains above the statutory rate, primarily due to the apportionment of the expense deductions for tax. Turning now to our reconciliation of AHE to I for its profits. The main movement between adjusted headline earnings to headline earnings is from our operations in Zimbabwe. which remain excluded from AHE due to us not being able to access the majority of our capital. Zimbabwe profits of $2.5 billion were largely offset by the increase in the balance sheet foreign currency translation reserve with the net impact of an increase in net asset value of $429 million. We are evaluating the functional currency of the Zimbabwean banking business called CABS, as we see a shift in the banking environment towards US dollar denominated loans. As we change the functional currency from, or if we change the functional currency from the ZIG to US dollars, we do not expect CABS to continue reporting the same level of foreign exchange gains, and we expect reduced transfers to the foreign currency translational reserve in the future. This will substantially reduce IFRS profits and headline earnings but will have a limited impact on net asset value and no impact on adjusted headline earnings. Accounting mismatches in the prior year included ones of hedging losses that arose from the transition of the hedging program to IFRS 17. The main components of the current year headline earnings adjustments is the loss on disposal of our Nigeria business, which mostly comprises the recycling of foreign currency translation reserves. Overall, IFRS earnings increased by 20% to $5.2 billion. Moving to the Contractual Service Margin, or CSM, this represents the store of future life profits. New business written grew the CSM by 5.3% annualized over the first half of 2024. Interests contributed a further 9.7% annualized for the first half compared to the 9.2% for the full year 2023. The key item to note is the $3.5 billion that is released into profits at an annualized allocation rate of 10.7%. is within the expected range. This resulted in an overall analyzed return of 14.2% on the opening CSM balance before allowing for the current year release. The overall group VNB margin of 2.4% remains within our medium-term target range of 2-3%. This represents an improvement over our December margin of 2.3%, but is 20 basis points below the half-won 2023 margin of 2.6%, which benefited from a large corporate risk deal, as Ian mentioned. The value of new business of $858 million was lower by 8% coming off the high base, delivering a compound annual growth rate of 10% since 2022. Our VNB margin is very sensitive to mix and volume changes within and between segments. Our values in the business remain strong. This has benefited from market share growth in mass and foundation cluster, though offset by lower sales volumes in our mutual corporates and a shift towards lower margin savings products. We will continue to target a VNB range as we prioritise growth in RAN value of new business at profitable margins. Our total embedded value remained stable at $68 billion, despite the high level of dividend outflows of $3.3 billion from our life and savings businesses, compared to the $2.2 billion for the prior period. The return on embedded value remains healthy at 12.5%, supported by higher expected returns, profitable new business return, and positive risk experience variances partially offset by worse persistency and development expenses. Our group equity value represents management's view of the market value of the group based on a sum of the parts valuation by line of business. Their price continues to trade at a significant discount to group equity value. We believe that the steady improvement in our margins and balance sheet returns from the core, as well as the traction on our new growth engines, will close the gap between our market capitalization and group equity value. We remain committed to our capital management framework consisting of balance sheet strength, considered capital deployment and balance sheet efficiency as a means of enhancing value and returns for shareholders. We have introduced a shareholder solvency ratio, which represents a regulatory solvency ratio adjusted for material differences in the way the group manages capital. In arriving at the shareholder solvency ratio, China was adjusted to a local Chinese prudential basis. This is consistent with the basis on which the current OML target range was established and the basis on which we reported our regulatory solvency up until 2023. Our shareholder solvency ratio of 188% remains strong and within our solvency target range. The decrease in the shareholder solvency ratio from 190% in 2023 is due to the net redemption of subordinated debt of $1 billion and the inclusion of a board-approved share buyback of $1 billion subject to PA approval. Our regulatory solvency ratio correspondingly reduced from 177% to 175% during the period. We target cash generation of between 70% and 80% of adjusted headline earnings before capital optimizations. Our subsidiaries generated gross free surplus of $4 billion in the first half, representing 123% of adjusted headline earnings, with $1.7 billion contributing towards discretionary capital. Our operating segments continue to generate a high proportion of cash earnings which were paid to the group as dividends. And we continue with various initiatives to optimize our capital with a significant optimization in our holding company structures, releasing $1 billion of capital during the period. This then brings us to our discretionary capital, which increased by the $1.7 billion contribution from free surplus generated. The capital allocation for the year was primarily to fund growth investments, with the largest allocations to the bank built. Further capital allocation included the capitalization of the Two Mountains Group. The June discretionary capital balance of $1.4 billion is available for investment or return to shareholders. We still await regulatory approval for the Omlaxis special dividend of $2 billion that has been approved by the Board. Should the approval be obtained, This will increase our discretionary capital balance. Our group, RONAV, continues to trend upwards, now above our cost of equity. This increase was supported by improved adjusted headline earnings and continued capital optimizations. RONAV, excluding new growth initiatives, increased by 210 basis points to 15.5%. now within our target range of cost of equity plus 2-4%. Improvements to our RONEV, excluding growth investments, are dependent on three factors. The ongoing optimization of our balance sheet, the continued market share growth of our retail segments, and the impact of external market factors and investment returns. While not material to our results, I feel it appropriate to inform you that after an inspection by the Prudential Authority in 2020 into Omlaxa's AML process and controls, Omlaxa has paid a $10 million administrative charge in the current period. We are expecting the Prudential Authority to issue a press release in due course. Our results in the short term continue to be impacted by our deliberate decisions to invest in our future. We have delivered a solid set of results, and in particular, a very strong turnaround in Omidul Insure due to the implementation of management actions previously communicated. We have met all of our medium-term targets, except Group RONAV, which is not yet within our target range. And as Ian highlighted, we have continued to execute on our strategic targets. And with that, back to you, Ian.
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