RWS Holdings plc

Good morning, everybody, and welcome to the 2021 RWS results presentation. I'm more than delighted to inform you that after 18 years of fronting these presentations, I'll be enjoying something of a backseat, and we'll be reverting today to the more normal CEO-CFO presentational format. 2021 has been a significant year for us when RWS has successfully integrated SDL into the RWS Group, our largest ever acquisition, doubling the size of the business. More of that to come during the presentation. 2021 has also been the year when we parted company with Richard Thompson, our former CEO, who left in late July. He had, in fact, served a six-month notice period during which I was fortunately able to conduct a full search with headhunters for his replacement. Ian L. Mogadam, our new CEO, joined us in late July and I have very deliberately kept him under wraps as far as investors are concerned to give him time and space to be able to familiarize himself with the group's operations. RWS is quite a complex business, and I can now wholeheartedly inform you that Ian has put these first five months to excellent use. We've had a significant year with profits ahead of our expectations. And so without further ado, it is my pleasure to introduce our new CEO, Ian Helmockadam.

Thank you very much, Andrew. And good morning, everybody. It's a pleasure to be here for my first RWS results presentation. I'm going to start by making a few initial observations on the group. I'll then take you through the financial headlines before handing over to Des, our CFO, who will dive into the numbers in more detail. I'll then come back at the end to dive a little bit more deeply into our divisional performance, to talk about ESG and to touch on the outlook before we turn to questions. In terms of some initial observations, I think the most important thing for me to say is that the reasons I joined are very much the reasons that I am today very optimistic about the future for our WS group. We have an outstanding client list who trust us to deliver very important services for them. And those are largely very long term relationships which demonstrate the service culture in the group. That wouldn't be possible without our very talented team of people, and that is both our new combined executive team, which brings together talent from both the former RWS and former SDL businesses, and one or two people like me who've joined from outside, and our very global team of experts across a range of disciplines that enable the day-to-day delivery of our business. And more importantly, perhaps looking ahead is the technology backbone that we now have enabling the group. So both in terms of enabling the solutions that we deliver to our clients, but also in terms of underpinning our operating efficiency, that technology backbone is very key to our future success. Put together, we have a strong platform for future growth. Just that customer base, as you can see here, it spans a range of different industries, 90 of the world's top 100 brands, all of the top pharma companies, large majority of the top law firms, you can read the rest. This both demonstrates the diversity of the business but also our ability to deliver to very high standards and to partner closely with these accounts to understand their changing needs and adapt our service delivery accordingly. quick snapshot of the group today. We are organized in four divisions, which I'll talk about more later on. Language services is 46% of the group, regulated industries 23%, IP services 16%, and language and contact technology 15%. Our team is now some 7,600 strong located truly globally again giving us that ability to serve our global customer base and to you know tap into different labor markets across the world giving us both resilience and the ability to manage our cost base we have a strong financial profile from which to invest and continue to grow the group turning to the headline financial performance We've delivered revenues of £694.5 million. That's 4% organic growth at constant currency, obviously significantly affected by the SDL merger. We've delivered profits ahead of expectations at £116.4 million. That includes synergies in excess of £16 million delivered in the year, resulting from the merger with SDL. Gross margin at 45.1% is up 590 basis points on the previous year. reflecting the changed mix in the business post the merger. In terms of earnings per share, we're reporting 23.8 pence earnings per share on an adjusted basis. That's 20% up on the previous year. The group now has a net cash position, £45.3 million at the year end, up from a net debt of 15.1 million at the end of the previous year. And we are proposing a final dividend of 8.5 pence, which will take the total for the year to 10.5 pence. That is up from 9 pence in the previous year. I'll now hand you over to Des to take you through the financial results.

First thing here to mention, and it's very clear, is the impact of the STL acquisition across our numbers this year. Reported revenues are up by 95%, 694.5 million. But after we adjust to the 11-month contribution of STL and the weaker dollar this year, we get an organic constant currency increase of 4%. And we'll unpack the division by division picture on the next slide. Gross margins increased from 39.2% last year to 45.1% this year again. This mainly reflects the STL acquisition, more specifically the higher gross margin profile of the technology side of that business. Once you adjust for this acquisition, you can see that on a like-for-like organic constant currency basis, gross margin is essentially in line with a small 10 basis point increase on the prior year. Admin expenses as a potential revenue increased significantly from 18% last year to 28% in the current fiscal year. That reflects a much higher administrative cost base of STL, which historically has actually been in excess of 40% of revenues. As we previously reported, we've worked hard to find potential synergies across the combined business. And we're pleased to report we've identified an excess of 33 million of cost synergies, of which we've realized 16 million in the current financial year. The achievement of this high level of synergies has been the main driver behind our 25% increase in organic constant currency adjusted PBT and the 170 basis point increase in organic adjusted PBT margin, which has increased from 15.1% to 16.8% on a like-like basis. It's important also to point out that we've seen improving margins across all four divisions on that basis. Below, just for PBT, you can see we had a large level of adjusting items this year, unsurprisingly, given the SDL acquisition. And the major items to point out here are acquired intangibles amortization, which is now up to 34.4 million, more than doubling. Exceptional items of 14.1 million, including 10.5 million in restructuring costs that help secure those synergy savings we talked about earlier. And acquisition costs of 11.1 million, again, predominantly to do with the SDL acquisition. Finally, just worth pointing out, our headline adjusted basic EPS has increased by 20% to 23.8 pence per share. That's up from the 19.9 pence we reported at this time last year. We can move on to the next slide, the organic constant currency bridge. This slide provides a bridge between the headline reported revenues and the organic constant currency revenue increase of 4%. So starting at left-hand side, moving across, we have the impact of acquisitions of which the 11 month contribution of STL accounts for 339 million of the 348 million posted here. We then show the organic constant currency growth by division. Language services increased by 4%. In H1, this was up by 1%, so a very strong H2, increase of 7% in the period. Similarly, regulated industries is up by 8%, making it our strongest performer year on year. IP services also up 2% for the full year, again, reflecting a stronger H2, where revenue is up by 6%, H2 to H2. And finally, language and content technology is up by 1% over the prior year. So overall, the group's up by 4%. And if you remember, we were 3% ahead when we reported at H1. So H2 revenue growth has increased overall across the divisions by about 5%. The next column isolates the impact of FX on our numbers. The bulk of this headwind of 35 million is due to the dollar falling by about 7% against sterling year on year. And when we subtract this FX impact, we get back to our original 2021 reported revenues that we saw in the last slide of 694.5 million. On the next slide, which is our balance sheet, I'm just going to draw your attention to a couple of the relevant points here. Clearly the main reason for the increase in non-current assets is the acquisition of SDL. Goodwill has increased by 359 million and intangible assets by 210 million. That accounts for 569 of the total increase of 601 million year on year. In terms of working capital, there is a net investment in working capital of $23.5 million this year, but we need to unpick this slightly to get to the underlying position, as a significant portion of this increase is timing-related and will underline over the coming year. There is an investment of about $5 million, which is related to the growth in the underlying combined business, and in particular, a strong finish to the year. In addition to this, there are two outflows which relate primarily to the timing of the SDL acquisition one month into RWS's financial year. There was circa 60 mil of cash costs related to the post-acquisition payments of pre-acquisition STL costs, which included acquisition fees and the 10-month STL bonus accrual, which was subsequently paid post-acquisition in March earlier this year. The second item relates to the fact that we're measuring the growth in receivables at the end of September this year against a comparator figure that includes the SDL October receivables figure, which are readiness for payments received against their strong quarter-end September 20 billings. That accounts, once you adjust for that, for an airflow of about 10 million. It's worth stressing again that both of these adjustments will unwind against normalized FY22 comparisons going forward, and that our underlying working capital position is stable, evidenced by our average DSO measure being in line with prior year. Finally, it's worth pointing out that we've returned to a net cash position at year end. We closed the year with net cash of £45.3 million, compared to net debt at the beginning of the period of £15.1 million. So we finished the fiscal year with cash and cash prevalence of £92.5 million. That's a jump of 80% from last year's comp of £51.4 million, and loans outstanding of £47.2 million, which have reduced by £19 million over the period. On the next slide, we have our net debt bridge. This slide is effectively a proxy for our cash flow for the year, and bridges are opening net debt position at 15.1 to the closing net cash, 45.3. So pointing out a couple of major items as we move left to right across this slide, profit before tax of 55 mil, that's taken straight from the face of the P&L. And we add to that 17.5 million of non-cash adjustments, which the main components are 34 million of acquired and tangible amortization, exceptional items of 14.1 million, and acquisition costs of 11.2 million. We already covered the 23.5 million working cap investment. That's obviously deducted here. We then need to add cash acquired and acquisitions, net of the cash acquisition costs for Horn and Yoshida of 53.5 million. CapEx of 23.2 million, that breaks down into 19 million of capitalized internally generated software, and just under 3 million of property, plants, equipment requirements across the combined group. That's remained stable. Tax paid in the year was 17.1 million. Dividends paid this year at 36 million. That increase reflects the share for share nature of the SDL acquisition. And all these payments, 12.6, illustrate effectively the rent paid across the combined group. And the final point worth mentioning here is the 6.4 million, which is the tax withheld and the net settlements for employee share options, the best at the time of the SDR acquisition. So on to the final slide in the financial section. This is a reminder of our capital allocation policy. To expect, we continue to be a highly cash generative, low capex business. We generated adjusted cash conversion of 96.7%. That measures cash conversion of the underlying business. And that provides us with substantial organic resources to reinvest back into the underlying business. capex of the combined group has increased from two to three percent group revenues following the sdl acquisitions resulting in capex in the year of 23.2 million and we do expect this to increase slightly in the current fiscal year you please know we've continued our progressive dividend policy we announced a 17 percent per share increase in our full year dividend to 10.5 pence per share this translates to a 24 increase in cash dividend uh cost given the share for share nature of the sdl transaction Finally, our balance sheet remains strong. We're now in a cash position with multiple financing options available to help fund both organic and potentially inorganic growth now that the SDL integration is substantially complete. And we have the appetite to increase net debt to two to two and a half times the enlarged group EBITDA. So plenty of firepower if needed. On that note, I'll hand you back over to Ian, who will take you through this year's operational review.