Conduent Incorporated

Good day and welcome to the Conduit Third Quarter 2020 Earnings Conference Results Conference Call. All participants will be in a listen-only mode. Should you need assistance, please signal a conference specialist by pressing the star key followed by zero. After today's presentation, there will be an opportunity to ask questions. Please note this event is being recorded. I would now like to turn the conference over to Alan Katz, Investor Relations. Please go ahead.

Good evening, ladies and gentlemen, and welcome to Conduent's third quarter 2020 earnings call. Joining me on today's call is Cliff Skelton, Conduent's CEO, and Brian Walsh, Conduent's CFO. Following our prepared remarks, we will take your questions. This call is also being webcast. A copy of the slides used during this call was filed with the SEC this afternoon. Those slides, as well as a detailed financial metrics sheet, are available for download on the investor relations section of the Conduent website. We will also post the transcript later this week. During this call, conduit executives may make comments that contain certain forward-looking statements, as defined in the Private Securities Litigation Reform Act of 1995, that by their nature address matters that are in the future and are uncertain. These statements reflect management's current beliefs, assumptions, and expectations as of today, November 5, 2020, and are subject to a number of factors that may cause actual results to differ materially from those statements. Information concerning these factors is included in Conduent's annual report on Form 10-K, filed with the SEC. We do not intend to update these forward-looking statements as a result of new information or future events or developments, except as required by law. The information presented today includes non-GAAP financial measures. Because these measures are not calculated in accordance with U.S. GAAP, They should be viewed in addition to and not as a substitute for the company's reported results prepared in accordance with GAAP. For more information regarding definitions of our non-GAAP measures and how we use them, as well as limitations as to their usefulness for comparative purposes, please see our press release, which was issued this afternoon and was furnished to the SEC on Form 8-K. With that, I will turn the call over to Cliff for his prepared remarks. Cliff?

Thanks, Alan. Good afternoon, everyone, and welcome to Conduent's Q3 earnings call. I really appreciate everybody joining today. I've been the CEO here since August of 2019, and I don't think I need to really remind anyone the amount of change we've all experienced. And of course, Conduent is no exception to that change. Given that, I'd be remiss if I didn't again say thank you to our over 60,000 dedicated associates, most of whom continue to work from home and take care of our clients. You know, in a services business, nothing works without a dedicated team, so I'm very grateful to our team. Regarding the quarter, it was a strong one. We have numbers to report today that exceeded both our internal and our external expectations. Again, due to the hard work by our associates. As I've said previously, the secret sauce at this point in our company's evolution is really in the foundation, centering on the fundamentals. We saw some solid fundamental performance. and we'll take you through some of that in just a moment. Now slide four just gives you a bit of narrative feedback from our clients and our associates. So let me quickly go over the agenda before we dive into the details. First, I'll go through the high level financials for the quarter and as always we'll discuss our sales results. In both cases, we were fortunate to have exceeded our previous internal and external expectations. I'll also go through some of the improvements we're seeing from our operations and our delivery teams, as well as give you a flyby of the organization and process model changes we've made here in 2020. I'll then turn it over to Brian to run through some of the more detailed financials and our outlook for the remainder of the year. And of course, questions at the end, as always.