Financial Institutions, Inc.

Hello, everyone, and thank you for joining the Financial Institutions Inc. Third Quarter 2025 Earnings Call. My name is Lucy and I'll be coordinating your call today. During the presentation, you can register a question by pressing star followed by one on your telephone keypad. If you change your mind, please press star followed by two. It is now my pleasure to hand over to your host, Kate Croft, Director of Investor Relations, to begin. Please go ahead.

Thank you for joining us for today's call. Providing prepared comments will be President and CEO Marty Birmingham and CFO Jack Plance. They will be joined by additional members of the company's leadership team during the question and answer session. Today's prepared comments and Q&A will include forward-looking statements. Actual results may differ materially from forward-looking statements due to a variety of risks, uncertainties, and other factors. We refer you to yesterday's earnings release and investor presentation, as well as historical SEC filings, which are available on our investor relations website. for a safe harbor description and a detailed discussion of the risk factors relating to forward-looking statements. We will also discuss certain non-GAAP financial measures intended to supplement and not substitute for comparable GAAP measures. Reconciliations of these measures to GAAP financial measures were provided in the Earnings Release Files Exhibit to Form 8K or in our latest investor presentation available on our IR website, www.fisi-investors.com. Please note that this call includes information that may only be accurate as of today's date, October 24th, 2025. I will now turn the call over to President and CEO, Marty Birmingham.

Thank you, Kate. Good morning, everyone, and thank you for joining us today. Our company reported strong third quarter 2025 financial results marked by balance sheet growth, robust revenue generation, improved profitability metrics, and meaningful build of tangible and regulatory capital. Our teams delivered growth on both sides of the balance sheet, including loan growth of 1.2%, driven by commercial lending in our upstate New York market, and a 3.9% increase in total deposits, as seasonal increases of public deposits were supported by growth of core non-public deposits in our commercial and consumer business lines. Record quarterly net interest income and increased non-interest income led to net income available to common shareholders of $20.1 million, or $0.99 per diluted share for the third quarter. These earnings translated to return on average assets and equity of 132 basis points and 13.31% respectively, both up notably from the link in year-ago periods. Based on our strong year-to-date performance, we are making several upward revisions to our full year 2025 guidance, and tightening some ranges previously provided. Among these changes are updates to profitability metrics, including return on average assets and return on average equity. We now expect ROAA for the year to exceed 115 basis points, up from our previous guide of 110 basis points, and an ROAE of greater than 12%, up from 11.25%. Given our team's continued execution, Along with the opportunities we see in our markets across business lines, we would expect to raise the bar for profitability again next year as we target incremental improvement in returns through 2026. We laid out loan growth of between 1% and 3% at the start of the year amid an uncertain economic environment. Given the strength of our performance year to date, we expect to achieve the high end of this range. As a reminder, our loan growth guide also reflects our expectations for consumer indirect loan balances to remain relatively flat year over year, with growth being driven by our commercial franchise. To that end, total commercial loans of about $3 billion reflect an increase of 1.6% from June 30, 2025, and 8.3% from September 30, 2024. Commercial business loans increased 2% during the third quarter of 2025, reflecting both new originations and increased line utilization, which may come down in the fourth quarter. Commercial mortgage loans were up 1.5% from the end of the linked quarter and up 8% year over year. Third quarter commercial growth was driven by our upstate New York markets, including CNI activity in the Syracuse region and CRE in Rochester. In the Syracuse market, we continue to see expanding opportunities fueled by Micron Technologies' $100 billion investment in our region. For example, Our Syracuse team recently closed a notable deal supporting the expansion of medical office space within close proximity to Micron's central New York semiconductor site. Our pipeline remains strong across upstate New York markets, and we believe that we'll be able to maintain momentum heading into 2026 as pent-up demand for credit is likely to be released with future rate cuts. Turning to consumer lending, our indirect portfolio rebounded nicely in the third quarter on the heels of softer second quarter originations. Consumer indirect balances of $838.7 million in September 30th increased 0.6% from June 30th, and we're down 4.1% year over year. As a reminder, we are a prime lending operation with more than 350 reputable new auto dealers across New York State. Credit extension is for individual vehicle purchases, not floor plan financing, and we stay within a well-defined credit box, resulting in a portfolio with a weighted average cycle score exceeding 700. This portfolio's small average loan size of about 20,000 provides natural risk dispersion. Residential lending was up modestly from the end of the link quarter and flat to the year-ago period. The housing market remains tight in the Rochester and Buffalo regions, and home prices have continued to increase, particularly in Rochester. That said, new listings and inventory are up on a year-over-year basis in both regions, which is promising. Our pipelines also look healthy heading into the fourth quarter, and mortgage and home equity applications are up 12% and 11% year-over-year respectively. Turning to credit quality. Annualized net charge-offs to average loans for the quarter of 18 basis points were half the level we reported in the linked quarter and relatively in line with the 15 basis points recorded in the third quarter of 2024. In the third quarter, we recovered approximately $400,000 related to a previously charged-off construction loan associated with a historic property in a Rochester market. Our consumer indirect charge-off ratio was 91 basis points in the most recent quarter. up seasonally from the late period but down from the third quarter of last year. This remains comfortably within our historic range, reflecting the prime lending nature of our indirect business. While we experienced two basis point increase in our ratio of non-performing loans to total loans to 74 basis points at September 30, 2025, this is down notably from 94 basis points one year ago. We continue to work through the two commercial relationships that have made up the majority of non-performers for the past several quarters. The $1.5 million increase in total non-performing loans during the third quarter relates to four smaller commercial loan downgrades, each in different industries and geographies facing unique issues. Accordingly, this is not indicative of a downward trend in our overall commercial loan asset quality. The overall health of both our consumer and commercial portfolios remains solid and reflects enhanced diversification over the years. Indirect auto balances and residential lending make up 18% and 16% of total loans, respectively. Our commercial portfolio is well diversified by loan type, client type, and geography and does not include any lending to non-depository financial institutions. We have consistently employed strong fundamental underwriting processes and have experienced credit professionals working in separate credit delivery and relationship-based functions. That credit discipline is reflected in our low credit costs. We remain comfortable with our guided full-year net charge-off ratio range of between 25 and 35 basis points and our current loan loss reserve ratio of 103 basis points. Period-end total deposits were $5.36 billion, up 3.9% from June 30, driven by seasonal increases in our public deposit portfolio and also reflective of growth in core non-public deposits. As a reminder, public deposits are sourced through long-standing relationships with more than 320 local municipalities, and the balances peak in the first and third quarters. Total deposits were up a modest 1% from a year ago, reflecting an increase in broker deposits to help offset the vast platform wind-down we initiated in September 2024. Vast deposits were a modest $7 million at the end of the third quarter, and we now expect those to flow off the balance sheet in early 2026. We continue to expect total deposits at year-end 2025 to be generally flat with the prior year-end. It's now my pleasure to turn the call over to Jack for additional details on our performance and outlook. Thank you, Marty. Good morning, everyone. Net interest margin expanded 16 basis points on a linked quarter basis, reflective of improved yields on averaging assets alongside deposit repricing that supported reduced funding costs. Our active balance sheet management contributed to 11 basis points of improvement to investment security yields, largely related to the modest portfolio repositioning that occurred in June. Activity continued during the third quarter when we sold 22.3 million of 30-year fixed-rate mortgage-backed securities with higher expected prepayment speeds, the proceeds of which were reinvested into investment-grade corporate bonds. As this small restructuring was completed in September 2025, we expect to see further benefit to investment security yields in the fourth quarter. Average loan yields increased three basis points as compared to the second quarter of 2025. As a reminder, approximately 40% of our loan portfolio is tied to floating rates with a repricing frequency of one month or less. We expect loan yields to decline slightly in the fourth quarter given the recent rate cut. Cost of funds decreased 11 basis points from the linked quarter, as higher rate CDs matured alongside overall downward deposit repricing. Given our year-to-date results, we're tightening our expected range for full-year net interest margin to between 350 and 355 basis points. This guidance includes the expectation for modest margin pressure in the fourth quarter, given recent FOMC activity, as deposit repricing lags loan repricing given the adjustable percentage of the loan portfolio previously mentioned. That compression is expected to be temporary based upon deposit repricing assumptions. Looking ahead to 2026, we anticipate incremental margin improvement to be driven by changes in earning asset mix through loan growth, coupled with active management of our funding costs. Third quarter double-digit margin expansion supported strong net interest income of $51.8 million, up $2.7 million, or 5.4% from the second quarter. Non-interest income was $12.1 million, up $1.4 million, or 13.6% from the next quarter, reflecting increases from several revenue streams. Investment advisory revenue topped $3 million, up 4.8% on a linked quarter basis. Courier Capital experienced positive net flows as new business and market-driven gains offset outflows, pushing AUMs to 3.56 billion at quarter end, up 173.6 million, or 5.1% from June 30th. During the third quarter, we announced the opening of a satellite office in Sarasota, Florida. The office allows our wealth management firm to better serve existing clients who spend time in Florida, while also opening the door to new relationships in one of the nation's most dynamic retirement markets. Third quarter company-owned life insurance income was $2.8 million, down from $3 million last quarter. As a reminder, in the first quarter we initiated a COLE restructuring, and the redemption of the surrendered policy proceeds from the carrier did not occur until June, contributing to higher levels of quarterly revenue in the first half of the year. Swap fee income was up 150% to 847,000 as a result of increased commercial back-to-back swap activity during the quarter. We also recorded a net gain on investment securities of 703,000, primarily related to the modest restructuring we completed in September. We expect non-interest income including gains or losses on investment securities, impairment of investment tax credits, and other categories that are difficult to predict, such as limited partnership income, to exceed our original guidance of up to $42 million for the year. Non-interest expense was $35.9 million in the third quarter, compared to $35.7 million in the linked quarter. This remains somewhat elevated largely due to higher claims activity in our self-funded medical plan that resulted in a $452,000 increase in salaries and benefits expenses. While we do have stop-loss insurance, given the level of claim activity that we've experienced to date, we expect this expense category to remain somewhat elevated in the fourth quarter. As a result, we now expect four-year expenses to come in closer to $141 million. approximately 1% higher than our original guide of $140 million. Professional services expenses of $1.7 million were up $237,000 from the second quarter, driven in part by outsourced compliance review expense and third-party commissions on swap transactions. These increases were partially offset by lower occupancy and equipment expenses due to a change in facilities maintenance service vendors, timing of costs associated with an ongoing ATM conversion, as well as lower FDIC assessments. The ATM conversion project is substantially complete, resulting in an upgraded customer experience, and the associated expense is now substantially reflected in our run rate. The strength of our balance sheet and growth of our relationship-based business lines supported a robust revenue expansion that has more than surpassed expense growth during the year. The year-to-date efficiency ratio of about 58% puts us solidly below the 60% threshold we were targeting this year. We remain intently focused on expense management as we finish 2025 and move into 2026 in order to maintain positive operating leverage and a favorable efficiency ratio. Considering the strength of earnings from the first nine months of the year, we are narrowing the range for our expected effective tax rate to between 18 to 19% for 2025, including the impact of the amortization of tax credit investments placed in service in recent years. We've been keenly focused on our capital stack as evidenced by the refreshment of our share purchase plan during the quarter. We are also carefully considering our options relative to the outstanding sub-debt, given the repricing of both tranches that occurred in 2025. We are comfortable with our capital position especially given the improvement in both our TCE and regulatory ratios in the third quarter. TCE improved 8.74%, and common equity Pier 1 increased to 11.15%, given organic increases in common equity through strong earnings, coupled with active management of our balance sheet and risk-weighted assets. Overall, our prudent balance sheet management, credit discipline loan growth, and resilient non-interest income has supported strong revenue generation and positive operating leverage. I am proud of our team's execution, strength of our operating results, and the corresponding growth across tangible equity and regulatory capital ratios. That concludes my prepared remarks, and I'll now turn the call back to Marty. Thanks, Jack. Our third quarter results demonstrate our capabilities and reinforce our excitement and optimism about the opportunities ahead. Profitable organic growth remains a top priority, And we believe that our year-to-date momentum will support a strong finish to 2025 and drive incremental performance in 2026. I would like to thank you for your attention this morning. Operator, this concludes our prepared remarks. Please open the call for questions.