4/22/2020

speaker
Cherie
Conference Operator

Ladies and gentlemen, thank you for standing by and welcome to the Fulton Financial first quarter 2020 results call. At this time, all participants are in a listen-only mode. After the speaker presentation, there will be a question and answer session. To ask a question during the session, you will need to press star 1 on your telephone. If you require any further assistance, please press star 0. I would now like to hand the conference over to your speaker, Mr. Jason Weber. Please go ahead, sir.

speaker
Jason Weber
Investor Relations

Thank you, Cherie. Good morning. Thanks for joining us for Fulton Financial's conference call and webcast to discuss our earnings for the first quarter of 2020. Your host for today's conference call is Phil Wenger, Chairman and Chief Executive Officer. Joining Phil Wenger is Curt Myers, President and Chief Operating Officer, and Mark McCollum, Chief Financial Officer. Our comments today will refer to the financial information and related slide presentation included with our earnings announcement, which we released at 4.30 p.m. yesterday afternoon. These documents can be found on our website at www.fult.com by clicking on investor relations. Then on news, the slides can also be found on the presentations page under the investor relations on our website. On this call, representatives of Fulton may make forward-looking statements with respect to Fulton's financial condition, results of operations, and business. These statements are not guarantees of future performance and are subject to risk, uncertainties, and other factors. and actual results could differ materially. Please refer to the safe harbor statement on our forward looking statements in our earnings release and on slide two of today's presentation for additional information regarding these risks, uncertainties and other factors. Fulton undertakes no obligation other than as required by law to update or revise any forward looking statements. In discussing Fulton's performance, representatives of Fulton may refer to certain non-GAAP financial measures. Please refer to the supplemental financial information included with Fulton's earnings announcement released yesterday, and slides 16 and 17 of those non-GAAP financial measures to the most comparable GAAP measures. Now I'd like to turn the call over to your host, Phil Wenner.

speaker
Phil Wenger
Chairman and Chief Executive Officer

Thanks, Jason, and good morning, everyone. Thank you for joining us. I have a few prepared remarks before our President and Chief Operating Officer, Kurt Myers, provides insights on our business performance for the first quarter of 2020. When Curt's finished, our Chief Financial Officer, Mark McCollum, will share the details of our financial performance. When Mark concludes, we'll open the phone lines for questions. As COVID-19 developments continue to unfold, I want to spend a few minutes updating you on our response to this pandemic. Our company's brand, It's Personal, is not just about words, it's about actions. As we face the effects of COVID-19 together, were continuing to support affected individuals, families, and businesses by offering special programs to ease the financial and economic impact in the communities they serve. Some of these programs are listed for you on slide three in today's presentation. We understand the hardship our employees and customers may face as a result of business and school closures, job furloughs, reduced work hours and social distancing, and we are prepared on an individualized and personal basis to help them through these challenging times. Kurt will provide you with the details in a moment, but we have provided payment relief to our commercial and consumer customers to help them get through this difficult time. As the severity of the pandemic became more apparent, We quickly focused on our employees, knowing that the health and safety of our team members was and is critical to our ability to meet the needs of our customers and our communities. Like many companies, we initially implemented sanitation protocols in our offices, encouraged the use of technology rather than in-person meetings wherever possible, and put in place additional paid time off programs to help our employees and their families. As the crisis worsened, we completely redesigned our service delivery model to strike an appropriate balance between continuing to meet customer needs and reducing face-to-face interactions. We instituted banking by appointment only in our financial centers, encouraged the use of ATMs and Drive Up Windows instead, and guided customers to our digital channels to support their financial services needs without requiring physical contact with others. By quickly acknowledging the new reality of the COVID-19 environment, we have been able to support our employees and their families, continue to serve our customers and be a source of stability for our communities. From a financial perspective, our pre-provision net revenue was approximately $74 million for the first quarter of 2020, a slight increase from the same quarter last year. Our subsidiary bank, Fulton Bank, remains well capitalized and has ample liquidity to support our employees, customers, and the communities that we serve. Mark will provide more details on this, but we believe capital and liquidity are two of the most important qualities to uphold in this crisis. We have taken several intentional steps to ensure that our capital and liquidity stay strong throughout the crisis. Going forward, we intend to focus on our primary mission of serving the communities in which we operate so they, in turn, can help to push the economy and our country forward from here. To help with this effort, early in the second quarter, we made a contribution to our Fulton Forward Foundation, which will be used to help our communities in the fight against COVID-19. Our senior management team also remains focused on leading our employees through this difficult time so that we can We can all continue to change our customers' lives for the better. So now I'd like to turn the call over to Kurt to provide insights on our business performances. Kurt?

Disclaimer

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Investor presentation