H2O America

Good day and thank you for standing by. Welcome to the SJW Group Q1 2021 Financial Results Conference Call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question-and-answer session. To ask the question during the session, you will need to press star 1 on your telephone keypad. Please be advised that today's conference is being recorded. If you require any further assistance, please press star 0. I would now like to hand the conference over to your speaker today, Mr. James Lynch. Sir, please go ahead.

Thank you, operator. Welcome to the first quarter 2021 financial results conference call for SJW Group. I will be presenting today with Eric Thornburg, Chairman of the Board, President and Chief Executive Officer, and Andy Gere, President and Chief Operating Officer of San Jose Water Company. For those who would like to follow along, slides accompanying our remarks are available on our website at www.sjwgroup.com. Before we begin today's presentation, I would like to remind you that this presentation and related materials posted on our website may contain forward-looking statements. These statements are based on estimates and assumptions made by the company in light of its experience, historical trends, current conditions, and expected future developments, as well as other factors that the company believes are appropriate under the circumstances. Many factors could cause the company's actual results and performance to differ materially from those expressed or implied by the forward-looking statements. For a description of some of the factors that could cause actual results to be different from statements in this presentation, we refer you to the financial results press release in our most recent forms 10-K, 10-Q, and 8K filed with the Securities and Exchange Commission, copies of which may be obtained on our website. While forward-looking statements are made as of today, an SJW group disclaims any duty to update or revise such statements. You will have an opportunity to ask questions at the end of the presentation. As a reminder, this webcast is being recorded, and an archive of the webcast will be available until July 26, 2021. You can access the press release and the webcast at our corporate website. I will now turn over the call to Eric.

Thank you, Jim. Welcome, everyone, and thank you for joining us. I am Eric Thornburg, and it is my honor to serve as chairman, president, and CEO of SJW Group. We're now more than 13 months into the COVID-19 pandemic. I would again like to thank our employees and the nation's other essential workers for their efforts over the past year, to serve customers, communities, and each other during the pandemic. There is a sense of cautious optimism that the worst is behind us, and we have begun planning for the safe return to our offices and work centers. Over the past year, we've learned much about our teams, our culture, how we can adapt, and what we can achieve through remote work. Despite the challenges, our people have personified our mission, trusted professionals, passionate about delivering life-sustaining, high-quality water and exceptional service to families and communities while protecting the environment and providing a fair return to shareholders. Looking ahead, we are preparing for a phased return to our offices and worksites, building on our established risk-based process that has served us well during the past year. We will adhere to the safety guidelines provided by our national, state, and local health authorities. Our goal remains the same as it has been throughout the pandemic, to deliver on our public health mission as a water service provider and protect our employees, customers, and communities. I and the rest of our executive leadership team are looking forward to the day when we can express our appreciation to all employees in person and meet the new employees who have joined our team over the past year without having set foot in our offices. We are committed to a safe return that seizes the benefits of remote work while providing a safe physical environment to nurture collaboration and our culture. The extreme cold and winter weather experienced in Texas last February proved the benefits of a pure play water and wastewater utility with national scale, geographic diversity, and locally focused operations. SJW Group was able to draw on resources from our operations on the east and West Coast to assist our Texas operation during the event. While our Texas employees focused on system impacts, our Texas customers had their calls answered in the morning by our Connecticut call center and in the afternoon by our California team. Our communications teams from both coasts assisted with customer notifications, as well as website, social media, and news media updates, while our operations and safety teams provided valuable incident support. The direct experience of the Connecticut and Maine teams dealing with cold weather events added to our response. In California, the rainfall season is largely behind us. We have experienced lower than normal precipitation for the second consecutive year, and that is impacting available surface water supplies produced from our watershed. I'd like to now turn it over to Andy Gere, President and Chief Operating Officer of San Jose Water Company to provide more granularity on our water supply situation. Thank you, Eric.