7/30/2026

speaker
Gary
Conference Operator

Good morning. My name is Gary, and I will be your conference operator today. At this time, I would like to welcome everyone to the second quarter 2026 SIA Incorporated Earnings Conference Call. All participants will be in listen-only mode. Should you need assistance, please signal a conference specialist by pressing the star key followed by zero. After today's presentation, there will be an opportunity to ask questions. To ask a question, you may press star, then 1 on your telephone keypad. To withdraw your question, please press star, then 2. Please note, this event is being recorded. I will now turn the call over to Matthew Batteh, Executive Vice President and Chief Financial Officer. Please go ahead.

speaker
Matthew Batteh
Executive Vice President and Chief Financial Officer

Thank you, Gary. Good morning, everyone. Welcome to SIA's second quarter 2026 conference call. With me for today's call is SIA's President and Chief Executive Officer, Fritz Holzgrefe. Before we begin, you should know that during this call we may make some forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements and all other statements that might be made on this call that are not historical facts are subject to a number of risks and uncertainties and actual results may differ materially. We refer you to our press release and our SET filings for more information on the exact risk factors that could cause actual results to differ. I will now turn the call over to Fritz for some opening comments.

speaker
Fritz Holzgrefe
President and Chief Executive Officer

Good morning, and thank you for joining us to discuss SIAS second quarter results. We're pleased to report a strong quarter that reflects the dedication of our team, the consistency of our service offering, and the continued progress we're making on our long-term strategy. Our results demonstrate the benefits of our disciplined execution, ongoing investments in our network and people, and our commitment to delivering high-quality service for our customers. Our second quarter revenue of $956 million surpassed last year's second quarter by 17.1% and is a record for any quarter in our company's history. Shipments per workday, which were a record for a second quarter, increased by 4.4%, and pricing and mixed management efforts drove an increase in revenue per shipment, excluding fuel surcharge of 1.5% compared to prior year. Our mixed management efforts, as well as improving freight backdrop, contributed to a 3.9% year-over-year increase in weight per shipment. Notably, weight per shipment improved 4.9% sequentially from the first quarter of 2026, and improved for the seventh consecutive month exiting the second quarter. Importantly, our mixed management efforts and pricing actions are taking hold, and as revenue per shipment excluding fuel surcharge improved throughout the quarter, with June improving 4% from April and about 4% compared to June of last year. Operating income increased 26% year-over-year to $125 million. Operating ratio for the quarter was 86.9%. and improvement from 87.8 in the second quarter of 2025 and a 480 basis point improvement sequentially from the first quarter. Far outpacing historical seasonality of 250 to 300 basis points of improvement. Service levels continue to improve across key performance indicators during the quarter, reflecting our ongoing focus on putting the customer first in our daily operations. Despite lower headcount and increased shipments compared to prior year, we achieved a record cargo claims ratio of 0.3%, demonstrating our ability to deliver high-quality service across our now national footprint. We also continue to see the benefits of decentralizing our customer service operation. One year after that transition, an average customer inquiry handling time has improved by 50%, strengthening customer relations, improving responsiveness, and enhancing the overall customer experience across our expanded network. Even as we have expanded our footprint, equipment-based and team, we continue to see the benefits of our investments in our driver training and safety programs. Miles between preventable accidents improved by more than 45% compared to the second quarter of 2025, and hours between lost time injuries improved by 17% year over year. With our value proposition increasingly clear, we continue to see strong customer recognition of the service and reliability we provide. Contractual renewals were 10.7% for both June and for the quarter, reflecting our continued focus on pricing discipline and the value we deliver to customers. In addition, our GRI of 7.1% was implemented in early July, is consistent with the quality of service we deliver and our expectation that pricing appropriately reflects that value. Customers expect high-quality service, and our record-level investment over the last few years reflects our dedication to providing unique solutions in every market. While customers always have options for managing their freight needs, our value proposition is becoming more apparent than ever, as demonstrated by continued investments in the customer experience. More than ever before, customers are choosing SIA, and our expanded footprint is providing more opportunities with both new and existing customers. We recently announced the launch of SIA REV, a company-wide initiative. REV, or rapid, expanded, and visible, reflects our commitment to the customer. The customer will see our faster transit times, expanded logistics capabilities, and enhanced shipment visibility for them. This initiative demonstrates the value of our national network and continued commitment to improving the customer experience. As part of SIA REV, we were able to offer our customers faster and more consistent transit times, including more than 2,000 transit time improvements across our network. The initiative will also automate our guaranteed 10 a.m. delivery service, the earliest guaranteed delivery of any nationwide LTL carrier. In addition, the initiative will provide customers with dynamic real-time shipment tracking, updated ETAs, and predictive insights to help anticipate special service needs. The announcement of SciRev as yet another example of our best-in-class technology will continue to drive improvements in our operation and enhance the customer experience. and I'll turn the call over to Matt for more details from our second quarter results. Thanks, Fritz.

Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

-

-

Investor presentation