American International Group, Inc.

Good day and welcome to AIG's fourth quarter 2020 financial results conference call. Today's conference is being recorded. At this time, I would like to turn the conference over to Ms. Sabra Perthill, head of investor relations. Please go ahead, ma'am.

Thank you, Orlando. Good morning and thank you all for joining us. Today's call will cover AIG's fourth quarter and year-end 2020 financial results announced yesterday afternoon. The news release, financial results presentation, and financial supplement are available on our website at www.aig.com. Our 10-K for 2020 will be filed on Friday, February 19th. Our speakers today include Brian Dubrow, CEO, Peter Zafino, President and COO of AIG, and Mark Lyons, Chief Financial Officer. Following their prepared remarks, we will have time for Q&A. David McElroy, CEO of General Insurance. Kevin Hogan, CEO of Life and Retirement, and Doug DeShiel, our Chief Investment Officer, will be available for Q&A. Today's remarks may contain forward-looking statements, including comments relating to company performance, strategic priorities, including AIG's intent to pursue a separation of its life and retirement business, business mix, and market conditions, including the effects of COVID-19 on AIG. These statements are not guarantees of future performance or events and are based on management's current expectations. Actual performance and events may materially differ. Factors that could cause results to differ include the factors described in our third quarter 2020 report on Form 10-Q and our annual 2019 annual report on Form 10-K and our other recent filings made with the SEC. AIG is not under any obligation and expressly disclaims any application to update any forward-looking statements, whether as a result of new information, future events, or otherwise. Additionally, some remarks may refer to non-GAAP financial measures. The reconciliation of such measures to the most comparable GAAP figures is included in our earnings release, financial supplement, and earnings presentation, all of which are available on our website at www.aig.com. I'll now turn the call over to Brian.

Good morning, and thank you for joining us today. I'd like to highlight some of the important milestones we achieved in 2020, and then I'll turn it over to Peter to provide more detail on our results for general insurance and life and retirement, as well as updates on strategic initiatives such as the separation of the life and retirement business and AIG 200. Lastly, Mark will provide a CFO update. 2020 was an extraordinary year during which our company demonstrated tremendous resiliency. We quickly and effectively transitioned more than 90% of our workforce in over 50 countries to remote working. We established a cross-functional task force to implement best practices to protect the health and safety of colleagues while continuing to deliver high-quality service to clients, distribution partners, and other stakeholders. AIG continues to effectively manage through COVID-19 and its collateral effects on the global economy because of the strong foundation we began to build beginning in late 2017. We instilled a culture of underwriting excellence, adjusted risk tolerances, implemented best-in-class reinsurance programs, strengthened our vast global footprint, de-risked the balance sheet, and maintained a balanced and diversified investment portfolio. And in October, we announced our intention to separate the life and retirement business from AIG which was made possible by the work our team has done to strengthen general insurance in particular and position each business as a market leader. Before I turn it over to Peter, I want to note that this is the last earnings call I will participate in. As you know, we announced that on March 1st, I will become executive chairman of the board, and Peter will take over as president and chief executive officer. The transition will be seamless. Peter and I have tackled many of the systemic and pervasive fundamental problems from the past, and the company is now positioned for long-term, sustainable, and profitable growth. While there is still work to be done, I have every confidence that AIG stakeholders will continue to reap the benefit of the hard work that is taking place across the organization on our journey to make AIG a top-performing company. The turnaround of general insurance and the enterprise-wide transformation at AIG are is on a scale I've not seen in my 45-plus year career. I take great pride in what the team has accomplished and know that the company and our colleagues will be in great hands with Peter as the CEO of AIG. Now I'll turn the call over to Peter.

Thanks, Brian. Good morning, everyone, and thank you for joining us today. This morning I'd like to cover four topics that are key areas of focus for us in 2021 and which we will update you on each quarter. the separation of life and retirement from AIG, capital management, progress we've made on AIG 200, and financial and operating highlights for general insurance and life and retirement. 2020 was a pivotal year for AIG, and I'm pleased to report that 2021 has gotten off to a good and fast start due to the momentum we have coming into the new year. Like 2020, this year will be another year of substantial progress for our company. As Brian noted, we made a critical and strategic decision last October to separate the life retirement business from AIG. We could not have made this decision without the significant turnaround taking place in general insurance and solid performance in life of retirement. Our fourth quarter results provided further evidence that each of our businesses remain financially strong, market leaders, and well positioned for profitable growth over the long term in their respective markets. Since our last earnings call, we've been working purposefully and with a sense of urgency on several fronts related to separation. We are actively working towards an IPO of up to 19.9% of life and retirement, with teams focused on stand-alone audited financials, actuarial work, and rating agency discussions, among other things. Based on our work to date, we continue to believe that no additional equity capital will be required given the improvements in our subsidiary capital positions over the last few years. Additionally, in connection with our October announcement, we received inquiries from parties interested in strategically aligning with us and potentially purchasing the 19.9% stake in life retirement. We are pleased with the level of interest and quality of potential partners for life and retirement business and believe a sale of a minority stake could be an attractive option for AIG, its shareholders, and other stakeholders. We are carefully weighing the relative merits of this path compared to a minority IPO, taking into account the impact on value creation for AIG, execution certainty, regulatory and rating agency implications, and delivery of life retirement's growth strategy over the long term. As you know, any decisions we make will be subject to regulatory approvals. Overall, I am very pleased with the progress we are making on the separation and will provide a further update in the near term. Turning to capital management, we ended 2020 with parent liquidity of $10.5 billion, a $2.9 billion increase from 2019. We entered 2021 with significant financial flexibility as a result of our focus on de-risking, capital management, and liquidity, particularly in 2020 as a result of COVID-19. We will continue to invest in our businesses to support growth and operational transformation, and we will return at least $500 million of capital to our shareholders through stock repurchases in the first half of 2021. This amount will more than offset dilution from stock-based compensation, which, at a minimum, will be a core principle of our capital management strategy going forward. As we move forward on the path to separate life retirement and generate capital, we will continue to focus on de-levering and investing in growth in our businesses. We also intend to be active and prudent managers of capital and return it to shareholders when appropriate. Our current expectation is that an initial disposition of 19.9% of life retirement, whether through a minority IPO or sale to a third party, will generate net proceeds such that some portion can be used towards further share repurchases. And while it is not currently a priority, over time we may consider inorganic growth opportunities that would be accreted to our businesses and growth strategy and otherwise create value for our shareholders and other stakeholders. Once we make a decision on the initial step of the separation of life retirement, we will provide more detail on our medium and longer term capital management priorities. Now I'd like to provide an update on AIG 200. As a reminder, AIG 200 has four core objectives, underwriting excellence, modernizing our operating infrastructure, enhancing user and customer experience, and becoming a more unified company. Throughout 2020, we made measurable progress in spite of the ongoing remote work environment and, in some cases, accelerated certain initiatives. On December 31st, we completed the sale of our shared services operations to Accenture, which streamlines our operating model. We've made significant progress in driving improvements in infrastructure and systems architecture while reducing real estate costs and other general operating expenses. We exceeded our target run rate savings for 2020, and the costs required to achieve were lower than initially expected. We exited 2020 with a $400 million run rate benefit, which was 30% ahead of the guidance we provided in 2020. The success of AIG 200 to date demonstrates the discipline and rigor that the team leading the strategic initiative is using. The team is taking decisive action as we execute to position the company for the long term. AIG 200 success to date also reflects the resiliency and flexibility of our global colleagues who have embraced change while making significant contributions to our progress. In 2021, a major focus of AIG 200 will be advancing our digital strategy through effective use of data and process-enabling technologies, as well as driving greater operational efficiencies and improved customer experience. We also expect to make significant progress in 2021 on a global data warehouse in support of our finance and underwriting transformations. Our overall targets for AIG 200 remain unchanged. We still expect to achieve one rate savings of $650 million by the end of 2021, and to deliver aggregate one rate savings of a billion dollars by the end of 2022, against the total investment of $1.3 billion. Turning to our financial results, I'll start with general insurance. In the fourth quarter of 2020, we saw growth in net premium written in our commercial businesses with year-over-year net premium written increasing 7% after adjusting for foreign exchange, driven by improved retention and higher rates. North America commercial grew approximately 10% with meaningful growth from AIG RE, and international was up 5% after adjusting for foreign exchange. As we previously outlined, North America personal insurance continued to experience reduced net premium volumes. This was primarily due to our decision to strategically reposition our high net worth business to syndicate 2019, the partnership we established with Lloyd's, which resulted in higher seeded premium and the impact of COVID-19 on lines such as travel and accident health. While it's still very early in the year, Based on what we are seeing, we expect a similar overall growth trend to continue, particularly in commercial, and we will achieve top-line growth for the full year of 2021. Turning to the combined ratio, we achieved another quarter of positive results in our core business with continued improvement in underwriting margins. In the fourth quarter, the X in the year combined ratio, excluding caps, improved by 290 basis points to 92.9% compared to 95.8% a year ago. This improvement was led by our commercial businesses, which improved their action year combined ratio excluding CAATs by 440 basis points, with international commercial improving by 490 basis points and North America commercial improving by 400 basis points. The adjusted accident year combined ratio for the full year 2020 was 94.1%, a 190 basis point improvement year over year. Commercials adjusted accident year combined ratio for the full year 2020 was 93.2%, a 340 basis point improvement year over year. These combined ratio improvements reflect very strong performance as general insurance continues to benefit from an improved business mix in the commercial portfolio, driven by the strategic underwriting actions we've been taking. Turning to rate, in the fourth quarter, we continue to see considerable improvement in tighter terms and conditions. In commercial, we saw sustained strong rate momentum and improvement across all lines of business, with the exception of workers' compensations. For the fourth quarter, our commercial business achieved rate increases of approximately 15%. North America commercial rate increases were 21% in the fourth quarter compared to 14% in the prior year quarter. This improvement was driven by excess casualty, which saw rate increases of 45%, financial lines with rate increases of over 25% led by 35% increases in D&O, Retail property and Lexington wholesale property both achieving approximately 30% rate increases, and Lexington casualty with 25% rate increases. International commercial rate increases remained strong at 14% in the fourth quarter, with second half 2020 rate improvement accelerating from the first half of the year. The largest rate increases were in global energy with over 30% increases, financial lines with 20% increases, Talbot with over 15% increases, and commercial property with 15% increase. Turning to Validus RE-11 renewals, overall, we saw solid risk-adjusted rate improvements in U.S. property CAT, U.S. casualty, international CAT, marine and energy, financial lines, and specialty lines. For U.S. proportional business, material underlying rate improvement was generally applicable for our assumed portfolio. In international, rate improvements were achieved in essentially every territory. Founders achieved a material increase in net written premium at the January 1 renewal period, which generated better balance across our portfolio led by international property. New business, along with final signings across our portfolio, were very favorable as well. With respect to reinsurance AIG purchased, overall, we're extremely pleased with the outcome of our January 1 renewals in a challenging market environment. This was a critical year for us to evolve our reinsurance program strategically to reflect our significantly improved underlying portfolio. In general insurance, we maintained our philosophy of partnership with reinsurers and reducing volatility in the portfolio. We restructured our core placements in every major treaty. Keep in mind that AIG places over 35 treaties at 1-1, so I'll provide a few key highlights. We reduced the aggregate amount of property catastrophe limit purchase as a result of a significantly reduced gross exposure in property PMLs. We reduced the catastrophe per occurrence attachment points in North America from $500 million to $200 million for all territories except the Southeast and Gulf, which remained at $500 million. We reduced the global shared aggregate limit retention in North America from $750 million to $500 million. We purchased a cap program for PCG, our high net worth business, that protects Syndicate 2019 and AIG without taking on additional net limit. We reduced our overall catastrophe premium cost by over $150 million. In our casualty quota share, we improved the CD commission by four points and reduced our overall session. We also introduced a new excess layer of $10 million, excess of $15 million, to remain consistent with our risk appetite. Those were just some of the highlights of our 1-1 renewal season. We are particularly pleased with the ongoing support we received from the global reinsurance market, particularly our core partners. With respect to life and retirement, the business continued sequential improvement, generating quarterly adjusted pre-tax income of $1 billion and adjusted return on segment common equity of 16.4%. For the full year 2020, adjusted pre-tax income was $3.5 billion and adjusted return on segment common equity was 13.9%. Results for 2020 reflected higher private equity returns and higher call and tender income driven by lower interest rates and tighter credit spreads. This was partially offset by the impact of COVID-19 mortality, lower fair value option bond income, and base spread compression. Life retirement's strong performance in the face of macroeconomic stress and high levels of volatility during 2020 is a testament to the quality of its balance sheet diversified product offerings, and discipline risk management. The hedge program performed as expected throughout the year, and the balance sheet remains strong. Life Retirement has a large and diverse in-force portfolio, and as a result of the fortitude sale, has relatively limited net exposure to legacy blocks of business, no long-term care exposure, and limited risks associated with pre-2010 variable annuity living benefits. This broad portfolio across products and channels was particularly advantageous during 2020. Given the disruption in retail sales during the year, the team focused on attractive opportunities to deploy capital in the institutional markets business, resulting in strong growth for both pension risk transfer transactions, direct and through reinsurance, and GIC issuances. Group retirement maintains steady payroll production periodic deposits and improved large group plan retention results. Overall, life retirement remains well positioned to meet the ever-growing needs for protection, retirement savings, and lifetime income solutions. As I mentioned, we entered 2021 with significant momentum and a continued sense of urgency on our path to becoming a top-performing company. I'd like to thank our colleagues around the world for their focus and determination in supporting one another while delivering significant value to our stakeholders. Thanks to their efforts, we made tremendous progress in 2020, a year when the world changed for everyone and every organization. The responsibility, accountability, and opportunity that commercial enterprises face today surpass anything corporate America and the global business community have ever faced. In the months and years ahead, we will continue to adapt and evolve and introduce a stronger version of AIG as we strive to become a leading global insurance franchise. I'm privileged to be taking on the role of Chief Executive Officer of AIG and appreciate the opportunity to lead this company. I want to thank Brian for his partnership over the many years we've worked together and for asking me to join him at AIG back in 2017. Professionally, the last few years have presented the greatest challenge in my career, but I know that this experience will also be the most rewarding. And I want to extend a special thanks to Brian on behalf of all of our colleagues for his leadership, commitment to solving complex problems, and building a foundation of stability that has positioned us well for the future. I look forward to continuing our work together as Brian steps into his new role as Executive Chairman. Now, I'll turn it over to Mark.

Thank you, Peter, and good morning, everyone. Before I go into the fourth quarter results, I want to highlight that we resegmented our financials this quarter and now have three business segments, general insurance, life and retirement, and other operations. The historical recasted information and description of the changes were in the 8K filed on February 1st and posted on our website, and were principally the elimination of the legacy segment and the realignment of its book into life and retirement and other operations. as well as some small shifts within general insurance. Starting for the quarter, AIG reported adjusted pre-tax income, or APTI, of $1.1 billion, an adjusted after-tax income of $827 million, or $0.94 per diluted share, compared to $923 million, or $1.03 per share, in the fourth quarter of 2019. And the key drivers of this quarter were, first, a general insurance accident year 2020 combined ratio XCAT of 92.9%, which is a 290 basis point improvement over the fourth quarter of 2019. Second, strong life and retirement APTI of $1 billion, driven by individual and group retirement, as well as institutional markets activity and strong net investment income. Thirdly, $3.2 billion of consolidated net investment income on an APTI basis, primarily reflecting higher private equity and hedge fund income. Moving to general insurance, fourth quarter adjusted pre-tax income with $809 million, up $31 million year over year, as increased net investment income from alternatives all set the impact of higher catastrophe losses, which totaled $545 million pre-tax or nine loss ratio points this quarter, compared to six and a half loss ratio points in the prior year quarter. The CAT losses were comprised of $367 million of natural CATs, primarily related to fourth quarter events, Hurricane Zeta, the East Troublesome, and Silverado fires, and Hurricane Delta, along with revised estimates for Hurricane Sally, which occurred late in the quarter, and Hurricane Laura, where Delta had a similar path. Additionally, there were 178 million of COVID-related losses, primarily related to travel, contingency, and ballast rate. Prior year development, or PYD, was slightly unfavorable this quarter at $45 million, compared to favorable development of $139 million in the prior year quarter. This quarter included $51 million of net unfavorable development in North America and $6 million of net favorable development internationally. The North America unfavorable PYD was driven mostly by financial lines, EPLI, E&O, and mergers and acquisition insurance, primarily from action in the years 2016 to 2018, and thus not covered by the ADC. with favorable indications primarily in GL, AGRM, some workers' compensation units, and short-tailed lines. As an additional lens, the $45 million of unfavorable development was also split as $5 million unfavorable in global commercial lines and $40 million unfavorable in global personal lines, primarily driven by adverse development in prior-year CATs as opposed to attritional losses. As usual, there is net favorable amortization from the ADC, which amounted to $52 million this quarter. I'll point out that our 2020 net premium profile is now skewed towards our international operations, totaling 57% of global net premium. Furthermore, the international book is nearly evenly balanced between commercial and personal lines, and this demonstrates the truly global platform of our general insurance business. led by an international book that has had better results with less volatility than North America. We expect these proportions to stay approximately the same in 2021, but skewed a bit less towards international as North America commercial growth strengthens. A key indicator of the turnaround of our general insurance business is the improvement in the Axie and ExCat combined ratio results for North America and international commercial lines. As Peters noted, North American Commercial had an accident quarter combined ratio, XCAT, that was 400 basis points better than last year's quarter to 93.6%. And international commercial lines improved their accident year combined ratio, XCAT, by 490 basis points to 89.2%. We continue to view the current accident year prudently with an appropriate view towards the margin of safety as the book has undergone a massive transformation and also anticipate continued margin expansion into 2021, resulting from the favorable global market conditions. As Peter discussed, our personal insurance premium and underwriting results continue to be impacted by the repositioning of our high net worth business and the global pandemic. North America personal lines was impacted the most, with an accident year combined ratio XCATS of 102.6% versus 92.2% in the prior year quarter. and a 55% drop in net premiums written. In 2021, our year-over-year comparisons will begin to improve, although the first quarter will still be unfavorable since COVID was just beginning to impact travel and Syndicate 2019 was formed in the second quarter of 2020. On the other hand, our international personal insurance business continues to perform well, with a 93.9% accident-year ex-cat combined ratio, which is 130 basis point improvement, from 95.2 in 2019, reflecting favorable Japanese auto trends and improving business mix, offset slightly by the travel book. Expense management also contributed to the improvement with 160 basis point reduction in the general insurance expense ratio, driven by a lower acquisition ratio compared to the prior year quarter. Lastly, before we leave general insurance, we'd like to reiterate our outlook for a sub-90 action-a-year combined ratio, XCAT, by the end of 2020. 2022, the 94.1% that we achieved in 2020 is a significant accomplishment, but there is more to come with the significant re underwriting of the book over the past few years, as well as the current very firm commercial lands market. We're highly confident that we will achieve more progress in 2021 and 2022, as we reestablish AIG leadership in general insurance. Now turning to life in retirement. Adjusted pre-tax income was $1 billion for the quarter, up 20% compared to the prior year quarter. Total life in retirement premium and deposits increased by 4% compared to the prior year quarter, driven by two large GIC issuances. In addition, pension risk transfer activity grew sequentially. Life in retirement continued to see a rebound in retail annuity sales as distribution partners became more accustomed to the new environment. with higher sequential sales for both variable and index annuities. Fixed annuity sales were lower sequentially as life and retirement maintained pricing discipline in this challenging rate environment. Although still lower than the prior year, index annuity sales continued to grow sequentially, contributing strong positive net flows, helping offset declines in variable and fixed annuity net flows. Group retirement net flows improved from the prior year quarter due to strong a group plan acquisition and retention results, reflecting the investments made to modernize that platform. On February 8th, AIG announced the sale of its retail mutual fund business. This sale has a nearly immaterial impact on APTI, but will benefit our overall net flow metrics, given the platform has generally experienced significant outflows over the last few years. Base investment spreads for variable and index annuities Fixed annuities and group retirement were virtually flat sequentially. As noted in previous quarters, life in retirements reported base investment spread compression was impacted by substantially lower returns on cash and short-term investments through 2020. Excluding this impact, based on the environment we see today, we continue to expect base spread compression across the portfolio in the range of 8 to 16 basis points annually. Recognizing The limits of sensitivities, especially in times of macroeconomic uncertainty and this higher market volatility, our sensitivity estimates for U.S. equity markets and rates are as follows. We would expect a plus or minus 1% change in equity market returns to respectively increase or decrease adjusted pre-tax income by approximately $40 to $50 million annually and a plus or minus 10 basis points movement on the 10-year reinvestment rates would increase or decrease earnings by approximately 10 to 20 million annually. As always, it is important to note that these market sensitivity ranges are not exact nor linear, since our earnings are also impacted by the timing and degree of movements as well as other factors. Moving to other operations, which now includes portions of the legacy segment from prior general insurance exposures, at an adjusted pre-tax loss of 720 million, inclusive of $292 million of losses from consolidation and eliminations, which this quarter principally reflects realized capital gains on private equities, which are recorded as NII in the subsidiaries but eliminated in other operations, APTI, and recorded as realized capital gains in net income, not AATI. For the quarter, corporate interest expenses were slightly higher than the prior year, reflecting the interest on the $4.1 billion in senior notes issued in May 2020, And the other operation to GOE was down $38 million from the comparable quarter last year. For 2021, we expect both corporate interest expense and GOE to decrease due to debt repayments and lower corporate expenses. However, we expect continued volatility in asset management and in the consolidation and elimination lines due to returns, interest rates, and credit spread volatility. Shifting to investments, net investment income on an APTI basis was $3.2 billion or $236 million lower than the fourth quarter of 2019, principally due to the June 2020 sale of Fortitude, whose investment income was included in the prior year's quarter. Adjusting the fourth quarter of 2019 accordingly, this quarter's net investment income on an APTI basis was $262 million or 9% higher than the prior year, and reflected the strongest quarterly returns in 2020 for hedge funds and private equity, as well as having strong bond tender and call premiums. It's also worth noting that on a full year basis, net investment income on an APTI basis, excluding fortitude, was $11.8 billion. Turning to the balance sheet, at December 31st, 2020, book value for common share was $76.46, up 3.5% from September 20th of 2020, and adjusted book value per share was $57.01, up slightly from September 30th. As Peter mentioned, at year-end, AIG Parent had cash and short-term liquidity assets of $10.5 billion, and during the quarter, we repaid our December debt maturity of $708 million, bringing our debt leverage for year-end 2020 to 28.4%, which is 220 basis points lower than second quarter of 2020, when we raised $4.1 billion in senior notes to pre-finance 2020 and 2021 maturing debt. Our primary operating subsidiaries remain profitable and well capitalized. For general insurance, we estimate the U.S. pool fleet risk-based capital ratio for year-end 2020 to be approximately 455%, and life in retirement is estimated to be approximately 430%, both above our target ranges and both providing a good absorbency buffer. The impacts from investment downgrades and credit losses to our RBC ratios were less than anticipated, reflecting a high-quality investment portfolio that is positioned well to navigate the uncertain environment. And with respects to capital management in 2021, as intended, we repaid $1.5 billion of maturing senior notes on February 1st, which reduces our leverage ratio by about 1.6 points on a pro forma basis, approaching towards our 25% leverage target. In addition, we repurchased approximately 92 million of shares to offset dilution associated with AIG warrants that were exercised prior to expiration on January 19, 2021. As Peter mentioned, we intend to repurchase additional common shares in the first half of 2021 to manage dilution. And in addition, we expect to execute some liability management actions in the first half of 2021 to facilitate the life and retirement separation. And with that, I'll now turn it back over to Brian. Thank you, Mark. Operator, we're ready for the Q&A.

Thank you. And if you would like to ask a question, please signal by pressing star 1 on your telephone keypad. If using a speakerphone, please make sure your mute function is turned off to allow your signal to reach our equipment. Please limit yourself to one question and one follow-up question. Again, everyone, please press star 1 to ask a question. And we will take our first question from Elise Greenspan with Wells Fargo. Your line is open. Please go ahead.

Good morning. My first question, going back, Peter, to some of your introductory comments on life and retirement. You pointed to, however, that 19.9% transaction takes place, that some portion of the proceeds would be able to be used for further sharing purchases. I'm just trying to get a sense when you make that comment, you know, what are you guys assuming, you know, for, I guess, the leverage target for L&R as a standalone entity? And then also, is the goal for our main co-AIG still to get its leverage target within the vicinity of, I think, if I just pointed to around 25%?

Okay. So, Peter, the question is – on the repurchase and leverage at AIG, I believe. So do you want to start, and maybe if Mark, he can jump in if he has to.

Yes, sure. I think at least what I said in my October comment and then just reinforced and provided a little bit more detail on the prepared remarks is that we have made assumptions in terms of you know, the standalone life or retirement business with acceptable, you know, debt and capital structure that is going to, you know, work with the rating agencies. We've also had assumed, you know, how we would set up, you know, AIG, the remaining company, with the guidance that Mark's given on our de-levering. I focus that on my preparative marks. It's our first priority, and we think that based on the base case, getting life retirement set up, getting... The D-Lab brings on that at AIG, we think we will have capital available for share repurchase. That was the context of the comment I made. I don't know if you want to add anything, Mark.

No, I think you covered it, Peter. Okay.

Okay, and then my follow-up. You guys gave some pretty healthy price increases for another quarter throughout your commercial lines business. You know, we're getting, you know, asked questions, I am right, in terms of just the pricing cycle and the continued upward momentum from here. So if you guys think about 2021 and beyond, I mean, do you think that we continue to see this level of price increases throughout your commercial lines, both in North America internationally for the good part of 2021 and perhaps into 2022? Peter?

Thanks, Elise. Yeah, this momentum will continue. As we look into 2021, we expect to see rate increases to continue. We expect to see these rate increases to be above loss costs. We expect that these rate increases will be balanced across our global portfolio and across multiple lines of business. And so this is a very disciplined market, one that our capacity is highly valued. And as we deploy it in property and casualty, we're going to be very disciplined in making sure we get the right price for the exposure, make sure that we're there to solve problems for our broker distribution partners and clients.

I think Mark wants to add something, Peter.

Yeah, if I could, Lise, also, you know, as Peter's kind of denoted, the momentum's been strong. We have really seen no evidence of deceleration of it. It's pretty broad-based across all lines and geographies. And I would just remind you that the timing was different internationally versus in North America. So it started a little bit later. So its trajectory is going to be different by definition. And thus far, no slowdowns.

Okay. Thanks, Elise. We'll go to the next questioner.

And next we'll hear from Tom Gallagher with Evercore. Please go ahead.

Thanks. First, Brian, just wanted to say best of luck to you in the new role. Thanks. And Peter, just wanted to come back on the consideration of the private sale for the 19.9% stake in L&R. Should we think about this as just the sale of the stake, or are you considering doing something more strategic, including reinsuring a portion of your enforced block or outsourcing investment management functions? Anything you could add?

Well, as I mentioned in my prepared remarks, I mean, we have received a number of inbound inquiries, high quality companies, and those high quality companies see the real value in our life and retirement franchise, a very diversified portfolio, minimal legacy, and so how they are approaching you know, AIG is that they want to do something strategically on the 19.9 because that's what we've outlined. But we are focused on how we drive long-term value for life and retirement with any partner that we decide to go with. In the event we do go with that over the initial public offering, and that's working towards that as a, you know, primary focus. So I don't want to go into specific details because we don't have them, but, you know, you should just think about it as if we did enter into an agreement, it would be about positioning the business for more long-term success.

Gotcha. And then, yeah, just my follow-up is just a, I guess, how are you thinking about the adverse development you saw on the 16 to 18 accident years and You know, particularly 2016 seems to be a recurring problematic year. Do you feel there's some conservatism in there? You know, how does that inform your picks going forward? And anything we should be thinking about with regard to what you saw with the year-end review? Thanks.

Okay, Tom. Mark, I think you should be around. Yeah, happy to.

Hey, Tom, how are you? So a few things I could just point out is in North America, we recognized in financial lines, I'd say on the EPLI side, a little bit on the E&O side, and the mergers and acquisitions insurance, some little changes. And M&A insurance originally was a product That was really to sellers, and now sellers and buyers. That kind of changes your forecasted utilization and things like that. So there's some recognition there, which I think makes some sense. You know, in the past when we've talked about this, we've always focused on, like, primary D&O and SCAs and so forth. And every assumption that we had on the public side is still coming to bear, no matter how we look at it. Our commercial book, our national book – If the SEAs continue to drop as the underwriting continues to improve, and that's been a steady pattern, what we would say this time is really on the private not-for-profit side, mostly centered in the EPLI. We saw some trends that we recognized, but we think we're in pretty good shape. We think we pretty much nailed it at this point, and I would say the second part of your question on a go forward, Tom, this book has had such massive transformation that the predictive value, given the turnover of the past to the future, is almost nonexistent. So we use it. We try to carve all those things out, index forward. But the impact of that on such a transformed book is negligible. So the net is we're very comfortable with where 19 and 20 are.

Okay, next questioner, please.

And next we will hear from Tracy Van Guigui with Barclays. Please go ahead. Your line is open.

Thank you. Congratulations to both Brian and Peter. And, Brian, I would say go find a nice island to live, but you found one many years ago.

Thanks, Tracy.

Yeah, I have some similar questions about the reserve development. Maybe you could just talk about how you feel about rate adequacy and liability since you've had some adverse development in excess casualty. And I know this is one of the only commercial lines where you've actually had net premiums or any declines.

Maybe I'll start, and then thanks, Trace, and then I'll turn it over to Mark. Just two things to keep in mind. One is the net premium written. You know, what I said in my prepared remarks on how we restructure the reinsurance fee, 10x of 15 was purchased in December, so you just would have seen that as an impact on net premium written for the casualty lines in the fourth quarter. So that's one. And two is I just want to reinforce, you know, Mark's point and give you an example in terms of what we're doing with the excess casualty book. We had talked about we were, you know, years ago over 90% lead in what we were doing in Excess Casualty. We wanted to make sure that we were getting better balance. And so the team led by Dave McElroy, Barbara Luck have done an amazing job. We now have increased like our mid-excess by over 400% in terms of policy counts. So the book is changing and getting better balance across the portfolio, and you don't really see that, but I think that's to Mark's point before when he was commenting on, you know, the vast changes, the improvement of the portfolio, but that just needs to emerge a little bit over time. But I think we have done some very strong work on the underwriting side, and the balance is much better as we position ourselves for the future. Mark, I don't want anything in terms of just excess casualties specifically.

Yeah, sure. Two things. One, I'll follow up on your direct question, which is on the rate changers and rate adequacy. And secondly, I think on the fence up, we could have done a little better job. We said excess casualty. It was really Lexington casualty, which really has primary in it. The traditional admitted casualty book that's either written out of American Home or Lex London or Bermuda has performed very, very well during the year. And so I'm just letting you know that is not an issue whatsoever. So it's really a combination of Lexington primary and excess. But my comments will now... address all of that. So as you know, rate changes have not only been large, they've been compound over a period. The terms and conditions which drive this line of business are tighter and tighter. And whether you have a calm or aggressive view of lost cost trends that could affect casualty businesses, getting further away from risk is the preferred way to go. And that strategy that Peter and Dave have put in place, moving that portfolio higher so you're further away from risk in case anything unforeseen happens. So we're very comfortable with that. We're very comfortable on our indications are that the rate adequacy as opposed to rate change is stronger on new business than it is on renewal business, which you'd expect to be the case in a hard cycle of acceleration like we have. And we continue to see inferior rate adequacy on the business where we're not renewing. So that's what I call the implicit lift as opposed to the explicit lift. So we feel good about that.

Okay, excellent. And at this point, it's been a few months since your initial announcement to separate L&R, and I know you've had a lot of discussions with various market constituents. I'm just wondering at this stage, how firm is your 19.9%? initial sale target. I get your point would be a full separation, but just wanted to get a sense if you had, you know, maybe more flexibility by the rating agencies or you figured out a way to accelerate your debt structure that could lead to a different path.

Peter, I think you should address that one.

Okay, thanks, Tracy. The 19.9 remains the base case. We think it's the best way forward for the organization. We're working on all the different work streams that I outlined in my prepared remarks, working with all of our stakeholders, and believe that that will be the path that maximizes value for the organization.

Thank you. Okay, next question, please, questioner.

And next we will hear from Yaron Kinnar with Goldman Sachs. Please go ahead.

Good morning, everybody, and I'll reiterate the congratulatory comments to Brian and Peter. I guess my first question is on the comment around expectation of similar growth trend in commercial lines. Are you saying that you expect – commercial net premiums written to be in the high single-digit range in 2021. And I guess what I'm trying to get at is why wouldn't we see further acceleration from 4Q levels, considering that, you know, rates remain very robust, you have less reinsurance purchase, and potentially we see an economic recovery.

Peter? Thanks, Sharon. It's hard to give specific guidance in terms of whether it's going to be high single digits or even more. We have a lot of momentum in the commercial portfolio. We talked about strong retention, strong rate. New business in 2020 was impacted by, if I look globally, particularly in international and some of the specialty classes, our new business was very strong, but it wasn't at the normal levels that we expect within business. you know 2021 um and again we're still in the global pandemic we'll see uh with the economic recovery uh we're cautious but we're optimistic that new business will continue to pick up and we believe our retentions will get stronger um and so we're very uh optimistic that we'll have very good growth balance across uh you know commercial globally next year i don't know dave if you want to add anything in particular on the on the new business and your optimism of growth no thank you peter the

In a simple way, I think we've had a couple turns with the book. We look at this as less limit reduction, and then our new business opportunities have always continued to be on the commercial side in the $3 billion range worldwide with the platform that we have. And then I look at the renewal retention rate. We can forecast rates. but we also have certain positions that we think that we can actually consistently earn those rates going forward. We're not in a commodity position in our portfolio, and if you look at this worldwide in terms of the different franchises we have, we think that the rate we're looking at and the risk-adjusted rate and how we're thinking about the portfolio, they are very defendable. There was a lot of work done over the last couple years, and we freely admit that, in terms of addressing the exposure that might have been an outlier exposure. We feel very comfortable with where we are going into 2021 with a portfolio that we can add to, not only on rate, but new business and then our renewal retention. And key point, and it's worth saying, the limit reduction that went through in these last two years, we are we are through that portal. And therefore, if anything, we're adding risk and we're thinking about growth with risk, not just risk on top of limits on top of accounts, but additional risk with additional clients. And that's actually where we think very strongly that the brand and the formidable nature of what is AIG, we will succeed in 2021. That's very much part of the plan is that We've taken some of the outlier exposures down to the studs, and now we are very comfortable with the portfolio that we have going forward.

I think Mark wanted to add something too, David.

Yeah, if I could, I'm going to purposely give you an arithmetic view, and it's this. Peter touched on it a bit with the XOL when he was talking about some of the reinsurance. So loss-occurring contracts, you basically have seeded written all bulleted right in the quarter and then it's earned smoothly risk attaching quota shares you see the recognition quarter by quarter so from a net earned basis which is what's going to really matter you're going to see a much more uplift on a net earned basis over the course of the year the the benefit of a smaller session on the casualty quota share will overwhelm the additional XOL session. So you'll see that increase, but it won't be one queue. You're going to see that over the course of the year.

Got it. Very, very helpful comments. Thank you. And then switching over to Eleanor, a lot of moving parts this quarter, you know, pandemic mortality, alternative income, what was it, ARG 200. Can you help us think about kind of the core earnings power of that business, whether as an earnings power or a we that you talked about in the past is How should we think about that going forward?

Peter, do you want to take that? I'll give it to Kevin.

Thanks, Yaron. I think Mark's comments highlighted the sensitivities to equity markets and interest rate levels. This year we did benefit from some strong market support that, frankly, is laid out in the note where the items in the earnings deck and we had a strong year based on where the markets were with both alt and the call and tender income, we continue to target low to mid-double digit returns for the medium term. Our current pricing conditions suggest we are able to continue that. I think it's really the alternatives are the big anomaly this year, turn those to normalized levels. The call and tender income you know, strength could continue based on where interest rates, you know, are, and that's to a certain extent the wild card.

Thank you. Okay, thanks. Next question, please.

And next we will hear from Josh Shanker with Bank of America.

Please go ahead. Thank you very much for taking my call. I wanted to go back to that guidance, if we'll call it guidance, about a 90% asking your ex-cats combined ratio in general interest in 2022. Is that a year forecast or is that an exit forecast? And the other part, I'll give both my questions up front. If you told me we'd have 15% to 20% rate increases in 2020 and maybe in 2021, I would think you could improve the combined ratio by more than 300, 400 basis points in harmony with AIG 200s. You have any thoughts on those two areas?

Well, let's have Mark talk about it, the 90%, and then we'll take it from there. Go ahead.

So I think Peter will go back and forth on this. You know, on the 90%, which we are, Josh, reiterating, Peter will get into some of the expense ratio aspects of it. With regard to... loss ratio that was the second part of it. Well, we would expect improving margins as well as we go through 21 and 22. We're viewing that as exit though, Josh. So that's much closer and equivalent to 4Q. But nevertheless, you have to watch the compound growth or change because As the book continues to improve, and it's improved fabulously, the degree of improvement narrows and narrows and narrows that you can do. So the big, huge changes have already occurred. But we're comfortable on our cadence and approach to get there. Peter?

Yeah, can I just add to that? Thanks, Josh. I mean, a couple things to keep in mind. You know, one is AIG 200 contributes a meaningful portion of the improvement in expense ratio. Now, while I said $400 million was the exit run rate of 2020, that hasn't even fully earned in yet, so we expect you know, the full billion dollars by 2022. So you can just do the math and that will contribute to the expense ratio and overall combined ratio. The other is we think there's two components to growth. One is, you know, Dave mentioned it that we, you know, think that the portfolio is in a very good place for top line growth and we would expect to see that to continue in 2021 and 2022. In addition, contributing to that growth will be we need less reinsurance. I think the terms and conditions that we were able to improve at 1.1, speak volumes in terms of the trajectory and what we would expect for reinsurance going forward, that will contribute. I think when we do, and the team has proven it does very good work on operational excellence, that when we... separate live retirement, AIG, RemainCo, we will find ways to improve the expense ratio as we work through the actual separation and we have a very disciplined expense behavior in the company. And then just the rate above loss cost and as we continue to reposition the portfolio, we think there will be improvement in the loss ratio

um as we look to the future so when you add all those components together uh we are very confident that we will be below the 90 as we exit 2022. and Josh don't forget this is a Josh don't forget this is both commercial and personal you know it's the entire book of business going below 90 and the personal lines you know uh is not getting you know the kind of rate increases the commercial so you just got to put that weighted average into You asked your question, didn't you, Josh?

Those are two good luck in your new role, and congratulations to everyone.

I appreciate that, Josh. Thank you very much. I think we have maybe time for one more question.

All right, and we will hear from Eric Bass with Autonomous Research. Please go ahead. Your line is now open.

Hi, thank you. I just wanted to follow up on Tom's question about the potential sale of a 19.9% stake in L&R. Can you just discuss how you're thinking about the benefits of that approach versus an IPO and some of the key considerations on which makes more sense for delivering long-term value?

Peter? Yeah, and Mark, you can weigh in. I mean, certainly, you know, the path with the IPO is very clear with a 19.9% IPO sale. When we look at, you know, I think the heart of your question on the private is that it has to be a better alternative for us. It has to be more strategic, more financially advantageous, and making certain that when we look at the 19.9%, we don't look at that in isolation. We look at the 80.1% and how we position the life retirement business for the future. So those are the things among other factors that we will consider in terms of do we go through the IPO or would we do a private sale as we work through the coming months?

Got it. Thank you.

You have another follow-up, Eric?

Yes, please. Just one other on life and retirement. I was just hoping you could provide some additional detail on the mortality results this quarter and any sensitivity to general population COVID deaths or maybe another metric to help us think about the potential impacts in 1Q.

Kevin, you want to do that?

Absolutely. Thanks, Eric. So, look, the reality is it's hard to isolate COVID deaths. So the way we approach it in looking at our portfolio is to focus on the total portfolio, you know, actually to expected versus pricing. And in this context, you know, we saw mortality for the year continued to be, you know, acceptable relative to our pricing, you know, in terms of short-run variances driven by COVID. Either way, we look at this as an earnings and not a capital event, and we haven't seen any data that suggests a change to our long-term assumptions. You know, that being said, you know, based on our best understanding of what are the COVID-related deaths, we estimate that up to 40% of the reported claims, COVID-reported claims, could be an acceleration of claims we would otherwise expect in the next five years. And again, based on our best understanding of the COVID deaths, we estimate our exposure to the population approximately $65 million to $75 million per 100,000 populations deaths, which is a slightly better estimate than what we would have assumed a couple of quarters ago.

Great. Thank you.

Okay. So thank you all for all your questions. Before I end the call, I want to thank everyone. who's been part of the multi-year journey that began when I joined AIG in 2017 to fix the fundamentals needed for AIG to once again be a leading insurance franchise. What has been accomplished over the last few years would not have been possible without the extraordinary efforts of AIG's exceptional talent at all levels of the organization, and I'm thankful for everyone's dedication and commitment to this great organization. I'm also grateful to the clients and distribution reinsurance partners, shareholders, regulators, and many other stakeholders who have actively supported me since I returned to AIG. I look forward to being a part of the next chapter of AIG under Peter's leadership. Be well, stay safe, and healthy.

Ladies and gentlemen, this concludes today's call. We do thank you for your participation. You may now disconnect.