Customers Bancorp, Inc

Thank you for standing by. My name is Brianna and I will be your conference operator today. At this time, I'd like to welcome everyone to the Customers Bancorp third quarter 2024 earnings call and webcast. Please note that this call is being recorded. At this time, all participants are in a listen only mode. After the speaker's remarks, there will be a question and answer session. If you would like to ask a question during that time, please press star followed by the number one on your telephone keypad. To withdraw your question, press star 1 again. I will now turn the conference over to Mr. David Patti with Customers Bank Corp. Please go ahead, sir.

Thank you, Brianna, and good morning, everyone. Thank you for joining us for the Customer Bank Corp's earnings webcast for Q3 2024. The presentation deck you will see during today's webcast has been posted on the investor's webpage of the bank's website at www.customersbank.com. You can scroll to Q3 24 results and click download presentation. You can also download a PDF of the full press release at this spot. Our investor presentation includes important details that we will walk through on this morning's webcast. I encourage you to download and use the document. Before we begin, we would like to remind you that some of the statements we make today may be considered forward-looking. These forward-looking statements are subject to a number of risk and uncertainties that may cause actual performance results to differ materially from what is currently anticipated. Please note that these forward-looking statements speak only as of the date of this presentation, and we undertake no obligation to update these forward-looking statements in light of new information or future events, except to the extent required by applicable securities laws. Please refer to our SEC filings, including our Form 10-K and 10Q for a more detailed description of the risk factors that may affect our results. Copies may be obtained from the SEC or by visiting the Investor Relations section of our website. At this time, it is my pleasure to introduce Customers Bank Corp Chair, Jay Sidhu.

Thank you, Dave, and good morning, ladies and gentlemen, and welcome to the Customers Bank Corp's 2024 Third Quarter Earnings Call. Joining me this morning are President and CEO of the bank, Sam Sidhu, and Customers Bank Corp. CFO, Phil Watkins. I will first provide a brief description about where the company stands at this time, followed by a detailed discussion by Sam and Phil. Customers Bank Corp. is a future-focused bank, and we are well-positioned to evolve from a regional community bank to a high-performing specialized commercial and business bank with a national presence in selected markets. Our deposit and loan generation model is very customer-centric and not dependent on a traditional branch network. At the same time, we have developed technology solutions for our clients that resemble what clients would normally find at the largest banks in the nation, differentiating customers from traditional community banks. By the middle to end of 2025, we will have completed the base transformation of this bank into what we are calling a forward-thinking bank model with an ability to also show above-average levels of profitability. We are confident in our ability to manage through these uncertain times that we are experiencing right now and remain highly focused on executing our unique strategy. On the financial front, over the past year, we have reduced our asset sensitivity, significantly increased our capital levels, maintained robust liquidity, and always remained laser focused on the credit quality, which is a strength of this organization. 2024 has been a transitional year for Customers Bank as we made investments in our future. first in hiring an A-plus deposit-focused team or various teams early in the year and more recently with a significant investment in technology, in product improvement, and our risk management infrastructure. We expect these investments to pay off in the coming quarters, giving us optimism about a strong trajectory in 2025 and beyond. supported by revenue growth and NIM expansion tailwinds. With that, I'll pass the call over to Sam on slide three, where he will start by providing some key highlights of the quarter. Sam?