This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

Dominion Energy, Inc.
5/5/2020
Good morning and welcome to the Dominion Energy First Quarter Earnings Conference Call. At this time, each of your lines is in a listen-only mode. At the conclusion of today's presentation, we will open the floor for questions. Instructions will be given for the procedure to follow if you would like to ask a question. I would now like to turn the call over to Stephen Ridge, Vice President, Investor Relations.
Good morning and thank you for joining us. Earnings materials, including today's prepared remarks, may contain forward-looking statements and estimates that are subject to various risks and uncertainties. Please refer to our SEC filings, including our most recent annual reports on Form 10-Q and our quarterly reports on Form 10-Q for a discussion of factors that may cause results to differ from management's estimates and expectations. This morning we will discuss some measures of our company's performance that differ from those recognized by GAAP. Reconciliation of our non-GAAP measures to the most directly comparable GAAP financial measures which we can calculate are contained in the earnings release kit. I encourage you to visit our investor relations website to review the earnings conference call materials including the earnings release kit. Joining today's call are Tom Farrell, Chairman, President, and Chief Executive Officer. Jim Chapman, Executive Vice President, Chief Financial Officer and Treasurer, as well as other members of the Executive Management Team. I will now turn the call over to Tom.
Thanks, Stephen. Good morning. I would like to start by expressing our gratitude for the healthcare and other frontline professionals who are engaged in a heroic effort to assist those who have been most acutely impacted by the COVID-19 pandemic. We salute their efforts with deep appreciation and express our sympathy to all those who have lost loved ones to the disease. I also want to thank our own field personnel who are performing a vital public service by literally keeping the lights on and critical energy flowing. These frontline employees are supported by thousands and thousands of others who provide equally important service to our customers. As everyone who follows Dominion knows, the safety of our employees is paramount. As the pandemic began to emerge, we acted quickly to ensure that our employees were equipped to handle the impact of the virus. We have utilized our frequently drilled crisis response plans, now continually supplemented by the most up-to-date health service and government recommendations. Our efforts include implementing appropriate social distancing policies and activating our remote connection infrastructure, which has enabled more than half of our workforce to operate remotely. We have followed best practices in the distribution and use of PPE. And we are extending health and paid time off benefits, as well as establishing a financial assistance program for employees that provides grants up to $2,000 to employees in need. We've also donated $1 million to the American Red Cross and local nonprofits to assist directly with coronavirus relief. This is in addition to the millions of dollars we provide each year to customer assistance programs and charitable causes throughout our communities. This is the core value of One Dominion Energy in practice. While even a single case of COVID-19 is a serious concern, we have been fortunate that across more than 19,000 employees in 20 states of operation, we have had very few test positives. the majority of which are either asymptomatic or mildly symptomatic, and most of whom have already returned to work. We are keeping those employees in our thoughts and will continue to be focused on the health and well-being of our entire workforce while not losing sight of our essential duty to provide reliable and affordable energy. Our thoughts are also with our customers. We are mindful of the hardships many are enduring. That is why, for example, we voluntarily suspended non-payment service disconnections and waived late fees across all our utility service territories. We will also offer our customers tools designed to assist them overcome the financial challenges they may be facing. As our state and regional economies gradually begin to reopen, we are taking preventative steps to ensure that our workplaces are safe and that our customers receive the best possible customer service. I'll now turn the call over to Jim to review our quarterly results as well as our thoughts on COVID-related impacts.
You're reading a preview of the D Q1 2020 earnings call.
Free account.