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MEDIFAST INC
8/4/2025
We'll be right back. This call is being webcast and a replay will also be available on the company's website. Before we begin, we would like to remind everyone that today's prepared remarks contain forward-looking statements, and management may make additional forward-looking statements in response to your questions. The words believe, expect, anticipate, and other similar expressions generally identify forward-looking statements. These statements do not guarantee future performance, and therefore under-reliance should not be placed on them. Actual results could differ materially from those projected in any forward-looking statements. All of the forward-looking statements contained herein speak only as of the date of this call. MetaFast assumes no obligation to update any forward-looking statements that may be made in today's release or call. Now, I would like to turn the call over to MetaFast Chairman and Chief Executive Officer, Dan Chard.
Thank you, Steve, and good afternoon, everyone. We're glad to be here with you today to share some updates on our progress over the second quarter of 2025. We continue to work diligently to transform our business and capitalize on the significant opportunities in helping people achieve their health goals, especially as it relates to weight loss and optimal metabolic health. We are also keenly focused on coach productivity and coach growth through targeted initiatives that aim to enhance our offer, support coach business success, and help us maintain a strong balance sheet. The rapid adoption of GLP-1 medications has brought unprecedented attention to the issue of obesity and the critical role that weight plays in overall health. GLP-1s can be a powerful appetite suppressant, helping to turn down the food noise, but studies are in agreement that medication on its own does not help users develop the lifestyle changes necessary to achieve and sustain optimal metabolic health, which includes preserving lean mass. Research indicates that without adopting sustainable lifestyle changes, individuals who lose weight using GLP-1 medications often experience loss of lean mass, which includes muscle, of up to 40% of total weight lost. and tend to regain most of the weight back within a year after discontinuing use of the drug. This is where our programs are built to make a difference. Each program is developed to guide individuals in adopting and maintaining healthy habits that not only promote weight loss but also maximize fat burn while preserving lean mass. In fact, a recent study of randomized clinical trial data showed that clients using the OPTAVIA 5-in-1 plan maintained 98% of lean mass during weight loss. This is due to a holistic nutrition and lifestyle approach to ensure lean mass support during the active weight loss phase and through the critical maintenance phase that follows. We believe that healthy habits are essential to long-term health. And with research showing that up to 74% of people stopped GLP-1 medications for weight loss within a year or less of starting them, there's a growing need for an effective long-term solution that helps people maintain their weight loss progress, whether or not they have used medications as part of their efforts to improve their health. The science that supports our clinically studied programs is rooted in three key design elements. First, fostering sustainable change through coach and community support. Second, targeting and optimizing fat burn and lean muscle maintenance. And third, supporting gut health. As science evolves, so do we, meeting people where they are and helping them navigate life's changes and challenges. While the core of our program continues to be very relevant, we are in the midst of a comprehensive evolution of our company to maximize the business opportunity for our coaches while offering tailored solutions to our clients. We cater to individuals looking to lose weight and achieve optimal metabolic health. whether they are currently using GLP-1 medications, transitioning off of them, or not using medications at all. Our focus is on helping all clients protect their lean body mass and adopt a healthy lifestyle to achieve their best health outcomes. We're now entering into the next phase of our evolution as we leverage science and clinical research to extend the impact of our flagship 5-in-1 program and product line to address the growing challenges associated with poor metabolic health. 93% of U.S. adults are metabolically unhealthy, which leads to weight gain, low energy, and higher risk of chronic illness. This is a growing health challenge that, based on recent study data, we believe OPTAVIA will be in a position to address. We will have more to say about this and the specifics later this year. At the heart of our approach is leveraging important science breakthroughs that we believe will enhance our performance in areas of strength while also addressing important new areas of performance in our focus to deliver optimal metabolic health and well-being for our clients. As always, our programs are supported by a personalized experience powered by dedicated coaches and a supportive community, an approach designed to inspire meaningful, lasting transformation. Coaches are a central driver of the long-term success of our program. Many of our coaches have experienced their own transformation through the program and are uniquely equipped to help others on their path to optimal metabolic health. Twenty-three percent of OPTAVIA coaches have personal experience in using GLP-1 drugs in their own health journey, and now 60 percent have coached a client who has used GLP-1 medication. Their experience, combined with a simple and actionable plan, is what makes our program distinctive and effective. helping clients at every stage from weight loss to optimal metabolic health. We are a coach-first business. Our focus is squarely on energizing and upgrading the tools that help coaches build their businesses and maximize their impact on clients. We are doing this in an integrated phased way, starting with broadening our product portfolio through the introduction of the Active and Ascend lines, and now expanding into enhancements to our mobile app and web platform. These changes are designed to deliver actionable insights, simplify coach reporting, and streamline both our coaching economics and product pricing models. In July, we launched a new pricing and incentive structure for our auto ship clients, who represent over 90% of our client base. This new structure, named Premier Plus, integrates discounts beyond a client's first order and replaces a more complex system of loyalty credits with straightforward upfront savings, simplifying the value proposition for clients and giving coaches a more consistently priced client offer than previously available. From a client perspective, the new pricing is simpler and easier to understand. They get discounts on every order, provided they meet minimum order size. And clients pay one fixed price for shipping, regardless of order size. These improvements help make our program more compelling to prospective clients and easier to explain for coaches. The coaches should benefit by making it easier to attract and retain clients, while also making the coach compensation plan payout more predictable and easy to understand, as no adjustments have to be made for promotions or loyalty credits. This also makes it easier for coaches to recruit new coaches and help those new coaches grow their businesses. Going forward, we expect that our use of promotions will be limited, likely resulting in more consistent client demand across the year. We also believe this new approach will encourage clients to stay on the program longer. Additionally, because our model works best when our coaches are aligned and focused on the same core client support and business building behaviors, we introduced a program called EDGE in the second quarter. which features a set of integrated coach incentives, best practices, and recognition tools to reinforce the behaviors that drive success and business building. It's designed to be accessible for both new and experienced coaches, providing a clear and motivating structure for growth and alignment to help them turn part-time work into a thriving business. The changes the EDGE program introduces are intended to simplify onboarding for coaches to bring on new clients, create faster and more meaningful early wins, and provide a clear pathway for advancement and compensation growth. We're complementing this with improved leadership development training, empowering coaches to build thriving businesses. In addition, new digital app functionality provides more robust data for coaches to allow them to track both their own business building progress and their clients' progress in their optimal metabolic health journey. All of this enables a greater focus on personalized client service and provides better insights into how coaches can best build their businesses. Now, turning to quarterly results. Revenue and EPS came in above our guidance. The total number of coaches during the quarter totaled 22,800, down 33% from Q2 of 2024. Year-over-year coach productivity declined 7% versus Q2 of 2024, in part reflecting the timing of promotions. In this year's second quarter, we did not utilize any promotions. Although the total number of coaches and the average revenue per coach declined compared to the same quarter last year, average revenue per coach increased sequentially for the second consecutive quarter. New coach acquisition growth in the second quarter was down compared to the prior year, again reflecting the absence of promotions compared with last year's second quarter. We continue to see strong productivity among new coaches at levels we've historically seen during growth periods in the past, and we expect that trend to continue into next year. While our transformation continues to evolve, we are taking meaningful steps to position the company for future success in the years ahead. Reigniting the coach growth engine is a top priority, and we have initiatives underway on multiple fronts to support this. Now I will turn it over to Jim to go over the quarter and our projections for the next quarter.
Thank you, Dan. Good afternoon, everyone. As Dan mentioned earlier, second quarter 2025 results for both revenue and EPS were above our guidance ranges. Revenue for the second quarter was $105.6 million, a decrease of 37.4% versus the year earlier period, primarily due to a decrease in the number of active earning OPTAVIA coaches. We ended the quarter with approximately 22,800 active earning OPTAVIA coaches, a decrease of 32.7% from the second quarter of 2024. Average revenue per active earning OPTAVIA coach for the second quarter was $4,630, a year-over-year decrease of 6.9%, primarily driven by continued pressure on client acquisition and timing differences in promotional activity. In 2024, promotional activity occurred in late Q1 into early Q2, while in 2025, promotional activity only occurred in Q1. Coach productivity was actually up sequentially for the second consecutive quarter, and the percentage decline improved year over year from Q2 2024, which decreased 10.9 percent. Gross profit decreased 37.9 percent year over year to $76.6 million, driven by lower sales volumes. Gross profit margin for the current quarter was 72.6 percent, which decreased 60 basis points compared to the year-earlier period. SG&A expense was down 40.8% year over year to $77.7 million, primarily due to $24.3 million decrease in OPTAVIA coach compensation on fewer active earning coaches and lower volumes. Additionally, the company incurred cost in the second quarter of 2024 that did not recur in the second quarter of 2025 including $12.5 million for supply chain optimization, $3 million for cancellation of OPTAVIA conventions in the future years, and $2 million for the company's collaboration with LifeMD. SG&A as a percentage of revenue decreased 430 basis points, primarily due to approximately 740 basis points for supply chain optimization initiatives, 180 basis points for cancellation of OPTAVIA Convention incurred in the second quarter of 2024 that did not recur in the second quarter of 2025, partially offset by 440 basis points attributable to the loss of leverage on fixed cost due to lower sales volumes. Loss from operations was $1.1 million in the second quarter of 2025 improvement of 6.8 million dollars versus the year earlier period as the decline in gross profit was more than offset by lower SG&A as a percentage of revenue loss from operations was 1% in the second quarter in an increase of 370 basis points compared to the year earlier period other income increased 242.1 percent year-over-year to $3.9 million, primarily due to a gain on investment in LifeMD common stock. The company's gain on investment in LifeMD common stock for the second quarter of 2025 was $2.6 million, compared to a loss of investment of $4.2 million for the corresponding period in 2024. During the quarter, we liquidated our position in LifeMD common stock. We initially invested in LifeMD to kickstart our collaboration, and while we continue to offer our clients access to LifeMD clinicians, we do not need to hold the common stock investment in LifeMD to sustain this strategy. We never viewed the investment in LifeMD common stock as a long-term investment. Our goal with all our investments is to favor ones that protect our principle and meet certain duration and risk parameters. The effective tax rate was 13.7 percent for the second quarter of 2025 compared to 23.4 percent in the prior year period. The change in the effective tax rate for the three months ended June 30th, 2025, was primarily driven by the increase in the limitation for executive compensation, which was magnified by the near break-even pre-tax position in the current year. Net income in the second quarter of 2025 was $2.5 million, or 22 cents per diluted share, compared to a net loss of $8.2 million, or 75 cents per share in the year earlier period. Importantly, our financial position remains strong with $162.7 million in cash and cash equivalents and no interest-bearing debt as of June 30th, 2025. Now I will turn to guidance. We are expecting third quarter revenue to range from $70 to $90 million and earnings per share for the quarter to range from zero cents to a loss of 60 cents. Dan mentioned earlier that we have begun rolling out our new Premier Plus auto-ship program in the third quarter. I did want to mention that we do not expect to see any appreciable difference in our margins going forward from the adjustments, as any impact from the pricing changes is expected to be offset by other incremental actions taken under the program. With that, let me turn the call to the operator for questions.
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