9/9/2020

speaker
Operator
Operator

Good morning, ladies and gentlemen, and welcome to the Frisia Second Quarter 2021 Earnings Conference Call. At this time, all participants are in a listen-only mode. Later, we will conduct a question-and-answer session, and instructions will follow at that time. I would now like to introduce Balaji Gandhi, Vice President, Investor Relations for Frisia. Mr. Gandhi, you may begin.

speaker
Balaji Gandhi
Vice President, Investor Relations

Thank you, Operator. Good morning and welcome to Freesia's earnings conference call for the second quarter of fiscal year 2021, which ended on July 31, 2020. Participating on today's call from Freesia are Chief Executive Officer and Co-Founder Chaim Indig and Chief Financial Officer Tom Altier. Following prepared remarks from Chaim and Tom, we will conduct a Q&A session. Complete disclosure of our results can be found in our earnings press release issued yesterday evening as well as in our form 8K submission to the SEC, both of which are available on the investor relations section of our website at ir.freesia.com. As a reminder, today's call is being recorded and a replay will be available following the conclusion of the call. During today's call, we will make forward-looking statements pursuant to the safe harbor provisions for forward-looking statements contained in Section 27A of the Securities Act and Section 21E of the Securities Exchange Act. including statements relating to the expected performance of our business, future financial results, our strategy, our partnerships, expected launches of products and services, long-term growth, overall future prospects, and the impact of the COVID-19 pandemic on our business. These statements are subject to known and unknown risks and uncertainties that could cause actual results to differ materially from those projected or implied during this call. in particular those described in our risk factors included in our Form 10-Q which will be filed with the SEC later today. You should not rely on our forward-looking statements as predictions of future events. All forward-looking statements that we make on this call are based on assumptions and beliefs as of today and we undertake no obligation to update them except as required by applicable law. We will also refer to certain financial measures not in accordance with generally accepted accounting principles in order to provide additional information to investors. These non-GAAP measures should be considered in addition to and not as a substitute for or in isolation from our GAAP results. A reconciliation of GAAP to non-GAAP results may be found in our earnings release and supplemental materials which were furnished Thank you, Balaji. Good morning, everyone. As fall approaches, we hope that everyone's families are safe and healthy. Once again, thank you for participating on today's call from three locations. We appreciate

speaker
Chaim Indig
Chief Executive Officer and Co-Founder

Our second quarter results demonstrate the agility, depth, and overall commitment of our entire organization in a very challenging environment. I am proud of Freesia's ability to serve our clients, take care of our team, and further our mission of creating a better, more engaging healthcare experience as our communities grapple with the current pandemic. For the fiscal second quarter, total revenue was $35 million, up 14% year-over-year. The average number of provider clients was 1,668, up 7% year over year. Average revenue per provider client was 17,360, up 5% year over year. Adjusted EBITDA was $1.2 million, up approximately $400,000 year over year. The pandemic has forced healthcare providers across the country to rethink every aspect of their day-to-day operations. Freesia's network gives providers tools they need to keep their patients and staff safe while operating reliably and efficiently. I would like to highlight two new Freesia clients, AdventHealth and HealthFirst. AdventHealth became a client in mid-March. We worked closely with the Advent team to accelerate the rollout in order to help Advent scale and reduce exposure between patients and staff during in-person visits. In order to move rapidly, We supplemented the rollout team with our sales development representatives, also known as SDRs. Our teams took nearly 1,000 of ADVENT's ambulatory practices live. We also took 44 ADVENT acute care hospitals live over the first 90 days. All of this work was done remotely by both teams. This was a very complex and well-coordinated rollout. Frigia's network and APIs are now embedded into ADVENT's consumer-facing ecosystem. Next, I would like to talk about Health First, a fully integrated delivery network in Central Florida. Frisia went live with Health First during the second quarter. Similar to Advent, our teams work collaboratively and move quickly. Most of Health First's ambulatory locations went live in less than a month. Health First is currently expanding its deployment of the Frisia network to its four acute care hospitals. At Freesia, we believe that if we continue to invest in our people and product and take care of our clients, our clients will derive a phenomenal amount of value from being part of our network. Class Research recognized our team as an outperformer in its recent review of vendors' response to the pandemic, specifically citing our team for being upfront, strategic, and flexible. I would like to congratulate my teammates on this very nice recognition. In July, Freesia welcomed Malaney Goldberg to our Board of Directors. Lainey has been the CFO of Take-Two Interactive for 17 years and brings more than 30 years of financial and business experience in the software, entertainment, retail, and apparel industries. In August, Allison Hoffman joined us, our general counsel, bringing 25 years of legal and people management experience to Freesia, including leadership roles at public and private companies in various industries in various stages of growth. I'll now turn the call over to Tom.

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