8/6/2020

speaker
Operator
Conference Operator

Greetings and welcome to Park Hotels & Resorts' second quarter 2020 earnings conference call. At this time, all participants are in a listen-only mode. A question and answer session will follow the formal presentation. If anyone should require operator assistance during the conference, please press star zero on your telephone keypad. As a reminder, this conference is being recorded. I would now like to turn the conference over to your host, Ian Weissman, SVP, Corporate Strategy. Please go ahead.

speaker
Ian Weissman
SVP, Corporate Strategy

Thank you, operator, and welcome, everyone, to the Park, Hotels & Resorts Second Quarter 2020 Earnings Call. Before we begin, I would like to remind everyone that many of the comments made today are considered forward-looking statements under federal securities laws. As described in our filings with the SEC, these statements are subject to numerous risks and uncertainties that could cause future results to differ from those expressed, and we are not obligated to publicly update or revise these forward-looking statements. In addition, on today's call, we may discuss certain non-GAAP financial information such as adjusted EBITDA. You can find this information together with the reconciliations to the most directly comparable GAAP financial measure in the morning's earnings release as well as in our 8-K file with the SEC and the supplemental financial information available on our website at pkhotelsandresorts.com. This morning, Tom Baltimore, our Chairman and Chief Executive Officer will provide an update on Park's current operations in addition to his thoughts on the industry as a whole. Sean Dell'Orto, our Chief Financial Officer, will provide a brief review of our second quarter results as well as an update on our balance sheet and liquidity. Following our prepared remarks, we will open the call for questions. With that, I would like to turn the call over to Tom.

speaker
Tom Baltimore
Chairman and Chief Executive Officer

Thank you, Ian, and welcome, everyone. I want to start by saying that I hope all of you and your families remain safe, healthy, and well. Without a doubt, the last five months have been the most challenging period the lodging industry has ever faced, with travel grinding to a virtual standstill amid mandated stay-at-home orders and restrictive travel policies across the world. While the U.S. began a gradual reopening in early June, COVID-19 cases continue to rise, and with widespread uncertainty, travel demand remains largely depressed. With social distancing practices still very much the norm, businesses have encouraged employees to remain at home and many school districts will implement virtual or remote learning for students, both of which are major impediments to business travel. We don't expect a meaningful increase in demand until medical solutions, including vaccines and therapeutics are in place. And we are encouraged by the global race underway and the pace of vaccines in development, including several that are moving into phase three trials. Despite these challenges, our team remains committed to executing our action plans to mitigate our losses and bolster our liquidity. We moved quickly in March and April as we suspended operations at 38 of our 60 hotels dramatically reduced our capital spend by over 75% and drew down our $1 billion from our revolver. We further solidified the balance sheet by amending our corporate credit facility to obtain covenant relief and substantially increased our liquidity with a $650 million bond issuance. Through the combination of these actions, We ended the quarter with over $1.6 billion of liquidity available, a $300 million increase from the end of the first quarter, and reduced our monthly cash burn rate to $65 million, assuming all hotels have suspended operations, or a 23% reduction from our original estimate. This equates to over two years of runway under the most severe Thank you for joining us today. including state and local ordinances, demand and booking trends, airlift capacity, the potential to consolidate operations with neighboring park hotels, and ultimately the cost-benefit of opening versus remaining closed. Accordingly, as restrictions started to ease in June, we reopened 10 hotels during the month, followed by another 10 hotels in July, all of which were done relatively quickly and with minimal startup cost. Currently, we have 42 of our 60 hotels open, accounting for approximately 53% of our total room count. Over the balance of the third quarter, we expect to open an additional 11 hotels, bringing our total open count to 53 hotels by September the 30th, accounting for almost 80% of our total room count. And with most of the remaining suspended hotels open by year end. Turn into broader operating trends, we have seen pressure across all segments and markets, with leisure, transient, and drive-to locations performing better on a relative basis. Hawaii remains one of our more challenged markets, with the state extending its mandatory 14-day quarantine restriction for travelers through at least September 1, while also requiring inbound travelers beyond that date to provide proof of a negative COVID-19 test. On a positive note, however, Japan recently included Hawaii on an exclusive list of just 12 countries and regions they have designated as safe travel partners. With Japan accounting for more than 1.5 million visitors to Hawaii in 2019, this is an important step forward, given how meaningful Japan is to Hawaii tourism. In 2019, inbound travel from Japan accounted for nearly 19% of total demand across our two Hawaiian hotels. Turning to San Francisco, which is among the most challenged hotel markets in the country, the mayor ordering all hotels closed with the exception of those housing first responders and essential workers. The outlook over the back half of 2020 remains challenged with all major city-wise either canceled or scaled back and with the majority of the city's largest business transient players electing to keep associates at home for the foreseeable future. On the group side, we are working to rebook council events. However, most are targeting the second half of 2021 or beyond at this point. South Florida was a relative bright spot in the portfolio with both of our Key West hotels and the Royal Palm Hotel in Miami opening in early June. Demand trends have been relatively healthy for the drive-to leisure properties with occupancy trending in the 30% range for Miami and north of 45% in Key West for the month of June. Notably in Key West, ADR impressively remained flat year over year. Finally in Orlando, our Bonnet Creek complex, which was closed for the entire second quarter, opened its doors on July 1st. Group demand is virtually nonexistent across the Orlando market, but I am pleased to report that our property team successfully negotiated a large contract with the Waldorf Orlando Hotel for media and other ancillary demand tied to the restart of the NBA season. effectively buying out the resort through early October, accounting for $5 million of incremental revenue. This demonstrates the tremendous resilience, perseverance, and creativity of our local sales teams as they try to find ways to identify and capture demand. As another example, the Hilton New Orleans Riverside, we looked outside of the box for alternative sources of revenue and successfully negotiated a block of roughly 690 rooms for Xavier University of Louisiana to serve as an auxiliary student housing for its fall and spring semesters, filling approximately 42% of a hotel which traditionally relies on a group mix of 65 to 70% while accounting for incremental $7 million in revenue. We also could continue to look aggressively at each department to improve efficiency, We are in the process of complexing operations across several key markets, looking to partner with neighboring hotels with similar operators to consolidate management positions where it makes sense. We hope to provide further updates on our progress in the coming months ahead. While there are many factors outside of our control that are having a profound impact on our industry, I can assure you that the PARC team is laser-focused on successfully navigating through this crisis, working hard to strategically position the company for an eventual recovery. We took the difficult but necessary steps to drastically cut costs across the portfolio while raising enough capital to more than adequately cover our liquidity needs in the interim. On the other side of this health crisis, we believe You will find an industry that should benefit from significantly less hotel supply and more profitable hotel operating model as brands and owners work collectively to permanently take cost out of the system and strong pent-up demand from both business and leisure travelers. Finally, I'd like to offer my sincere thanks to all of our team members and operating partners who have truly stepped up throughout this time and have displayed all of our core principles as we all wade tirelessly through these uncharted waters. Park has a seasoned and experienced team of men and women, and this is not our first crisis. And with that, I'd like to turn the call over to Sean, who will provide some more color on our balance sheet and liquidity.

speaker
Sean Dell'Orto
Chief Financial Officer

Thanks, Tom. Turning briefly to our second quarter results, we ended the quarter with a 96% rev par decline, with the majority of our hotels closed during the quarter. For those hotels that remained open, we witnessed slightly better results each month, with occupancy averaging 14% in April, 20% in May, and increasing to 30% in June. In July, after opening an additional 10 hotels, occupancy improved to 36%, further highlighting the gradual ramp-up in demand. Top performers in July include our DoubleTree Durango Hotel at 87% occupancy, Hilton Seattle Airport at 62%, Casa Marina in Key West averaged north of 51%, while our Hilton Santa Barbara Resort also exceeded 51% occupancy. Looking out over the balance of the year, we expect operating performance to remain challenging as continued concern over COVID-19 is creating an overhang for both leisure and business travel. Group revenues are anticipated to be down 95% in the third quarter, and we are assuming a similar decline for the fourth quarter as events continue to be canceled. That said, more than 20% of this year's group cancellations have already rebooked into future years, with another 30% in the pipeline. Overall, we expect performance will continue to be driven by our suburban and drive-to leisure hotels, which currently account for approximately 40% of our room count. Turning to the balance sheet, as Tom noted in his comments, one of our key priorities has been to fortify our balance sheet to allow us to effectively manage through this crisis. Recognizing that its ultimate duration is still unclear. Due to our actions, the balance sheet remains in excellent shape with over $1.6 billion of the liquidity available as of the end of the second quarter, consisting of $1.3 billion of cash and over $300 million of availability on our $1 billion revolver. With 42 of our hotels now open, we are currently modeling a cash burn of approximately $50 to $55 million per month. which extends the liquidity runway by another five to eight months, taking us well into 2023 based on current operating levels. In May, Park successfully issued a total of $650 million of five-year bonds, callable after two years with a 7.5% coupon. Originally targeting a size of $500 million, the bond offering was upsized by $50 million while in market and then further increased with a subsequent tack-on offering A portion of the proceeds were used to repay $319 million on the revolver and $69 million of our $700 million term loan maturing in December of next year, with the rest of the proceeds remaining on our balance sheet. We were extremely pleased with the execution of our inaugural corporate bond offering, as it not only allowed us to bolster our liquidity during very uncertain times, but also demonstrated our ability to access alternative sources of capital, which will be a key differentiator for PARCC as we navigate the current operating environment and continue to address our near-term maturities. As a result of the offering and subsequent debt repayment, net debt as of the second quarter totaled $4.1 billion. As we look out over the next 12 months, PARCC's financial goals include maintaining significant liquidity to operate under the most severe conditions, Further minimizing our monthly cash burn through a combination of efficiently reopening hotels and reducing carrying costs, addressing parks' near-term debt maturities in the coming months, which includes $681 million outstanding on our revolver and our $631 million term loan, both due December 2021. And finally, depending on the progress of the recovery and state of capital markets, beginning the process of deleveraging the balance sheet. That concludes our prepared remarks. We will now open the line for Q&A. To address each of your questions, we ask that you limit yourself to one question and one follow-up. Operator, may we have the first question, please?

speaker
Operator
Conference Operator

At this time, we will be conducting a question and answer session. If you would like to ask a question, please press star 1 on your telephone keypad. A confirmation tone will indicate your line is in the question queue. You may press star 2 if you would like to remove your question from the queue. For participants using speaker equipment, It may be necessary to pick up your handset before pressing the star keys. Our first question comes from Ari Klein with BMO Capital Markets. Please go ahead.

speaker
Ari Klein
Analyst, BMO Capital Markets

Thank you and good afternoon or morning. Can you talk about the seasonality and how you expect that to maybe impact occupancy post the summer given the heavy leader demand you've seen so far?

speaker
Tom Baltimore
Chairman and Chief Executive Officer

Can you repeat the question? It's difficult to hear you. And you're breaking up a little bit.

speaker
Ari Klein
Analyst, BMO Capital Markets

Sorry about that. Can you just talk about seasonality and how you expect that to trend post the summer when perhaps leisure demand slows down a little bit?

speaker
Tom Baltimore
Chairman and Chief Executive Officer

Yeah, I think the reality of, if you think about our portfolio, obviously our product type and then obviously our distribution, clearly the second half of the year will continue to be a challenge for Park. And the reality is, as I said in my prepared remarks, You're not going to really see, I think, a meaningful increase in demand for our portfolio and generally for the industry until we have medical solutions in place, whether that's vaccines and or therapeutics, and competence is really restored. We're encouraged. As I said, I think there's a lot of the global race underway. I think there are five or six different solutions that are in phase three of the trials. And so as we sort of think about third quarter, to answer your question directly, we're probably looking to be down again, probably north of 80% in REVPAR and clearly picking up in the fourth quarter slightly better than that. But the second half of 2020 will certainly continue to be a challenge year for us. If anything, given what's happening, you could make a case that leisure demand could in fact get extended into the third quarter. There's about 14,000 rooms or about 47% of our portfolio where it's a strong drive too. So we do expect as people continue to have Kevin's fever and want to get out, that we'll certainly benefit from that. But no doubt the second half of the year will continue to be challenged until those medical solutions are in place and confidence is restored.

speaker
Ari Klein
Analyst, BMO Capital Markets

And then it sounds like you're doing more contract business here, which you've seen from others as well. How much more opportunity do you see for the remainder of the year there? And can you just talk about the rates you're seeing on those?

speaker
Sean Dell'Orto
Chief Financial Officer

This is Sean. I mean, we are definitely seeing more contract in the mix. I think this time last year, actually looking at June, the mix for revenue for contracts is about 5%, and we're around 15% for this June. So clearly more contracts. That's been a base of business that we've relied upon for the hotels that have remained open since the pandemic started and certainly have great relationships with the airline crews and the like that we've maintained and managed to maintain and even picked up in certain markets. So I think that's going to be a focus for us going forward. We ultimately need that layered in. We like it layered in even during good times for some of the size of our hotels. So that will continue and we'll certainly be aggressive in looking at it. I think as you look at the rate For that, it generally held up okay, I'm considering, but still down 15%, 20% usually kind of year-over-year for June. All right.

speaker
Operator
Conference Operator

Thank you. Our next question comes from Danny Asad with Bank of America.

speaker
Danny Asad
Analyst, Bank of America

Hey. Good morning, everybody. Morning, Tom. So my question was, I mean, Sean just kind of touched on it a little bit at the end there, but Can you maybe help walk us through kind of how rates held in across the portfolio? I'm assuming, you know, there's a dispersion between your drive to resorts and the rest of the portfolio, but any color you could provide there would be helpful.

speaker
Sean Dell'Orto
Chief Financial Officer

Yeah, I think obviously looking at ADR across the portfolio is challenging because of the mixed shift. I think obviously we have to talk about contract, and with that extra emphasis on contract, I mean, contract typically is anywhere from 25%, 30% below what we see in group and overall leisure slash business transient. So definitely a mixed shift there contributing to it. But if you look at some of the drive-to resorts, I mean, Costa Marina in Key West year-over-year for the month was up 3%. Reach was around the same, maybe slightly down, and Santa Barbara's held up okay, I think slightly down like 10% or so. So I think generally in those markets we've seen certainly strong performance with rate and exceptionally better than expected performance on the occupancy side as well. And saw that in June and even into July building well until the resurgence happened. I think we were probably looking at The Key West Stats is being north of 70% occupied and really kind of fell down to 50%. So that's had an impact. But I think rate, again, it's more of a mixed element. But as you look at certain components, even within those components, I think there's a mixed element there too. But you're probably seeing rate anywhere down from 20% to 30%.

speaker
Danny Asad
Analyst, Bank of America

Got it. And then just as my follow-up, some of your peers have given us just kind of an indication of, How much of the group business on the books that's being canceled is kind of getting rebooked into future periods? Can you maybe give us just some color on that, anything that you have in terms of group business and maybe like the pipeline, kind of how that's been behaving? And that's it for me. Thanks.

speaker
Sean Dell'Orto
Chief Financial Officer

Sure. I think it's actually quite consistent with what others have said. We see about 20, 21% of room nights that were canceled in 2020 so far rebooked into later years. I'd say about half of that's been rebooked into 21 and 22. Thankfully, not a lot in 2020. So we don't certainly expect that to ultimately come to fruition. And pipelines, there's 30% of that canceled. 2020 cancellations that are sitting in the pipeline right now, ultimately, I think, taking a wait-and-see approach. So certainly I think that's going to be a good, I think, tailwind for everybody when the vaccines kind of come through. I think you kind of have people kind of making decisions at that point to rebook into these kind of future years.

speaker
Danny Asad
Analyst, Bank of America

Got it. Thanks a lot, Sean.

speaker
Operator
Conference Operator

Yep. Next question comes from James Rhodes with Citi.

speaker
James Rhodes
Analyst, Citi

Hi, Citi. I wanted to ask you, Tom, you talked a little bit about in your opening remarks changing the operating model, which is something a lot of the owners have been focused on in this environment. How are the brands, I guess, in terms of making meaningful changes to the way the operating model can work? And I guess specifically one thing that's kind of come up is eliminating housekeeping during a guest stay, even post-pandemic. And I'm wondering... Does that make a pretty significant difference in terms of operating margin, and are there other kind of big moves potentially on the table that would change your ability to put up better margin even in a lower revenue environment?

speaker
Tom Baltimore
Chairman and Chief Executive Officer

That's a great question, Steve. I would tell you that this crisis, one of the benefits coming out of what's obviously a horrible situation for all of us is that there's incredibly better collaboration Communication among the brands and owners to really right-size the business. I kind of put them in really three sort of buckets. You touched on one. Obviously, no housekeeping for stayovers. I'd probably modify that and say limited or no housekeeping. The reality is that it protects the guests and employees. I think that mindset is probably going to continue post-pandemic. They'll probably will end up with some sort of opt-in or opt-out depending on the market and the scenario. But there's no doubt from a customer preference standpoint, customers are speaking and the evidence is there. So as a result of that, there clearly are going to be savings there and we believe pretty significant. But if you also combine that with sort of reimagining room service, going with probably a limited menu and probably a delivery only or pickup, sort of a A drop and knock, if you will, again, when you're having little contact with certainly the guests, which is, again, the preference for many. I also think more contact, less front desk, and really continuing to see an expansion of Digital Key at Hilton and the equivalent, obviously, Mobile Check and then Marriott and Hyatt and other staff. I think you're going to continue to see that. I think those three buckets, if you will, are a huge opportunity in the industry. And if you take our portfolio, if you assume we get 100 basis points, or if we're lucky, 300 basis points, you're looking at probably $30 million to $90 million a year in sort of operational savings when you look at a pre-COVID environment. So I think there's a huge opportunity there. I also think there's the opportunity for complexing. We are in discussions with our operators about whether there are common managers across ownership groups in certain markets. Can we combine, whether it's a general manager or other management staff, are there other operating costs that we can combine to really take cost out of it? I know Marriott and both Hilton are passionate, committed to this, and I know that they're also working to take cost out above the property as well. So we are all in on this concept. We think it makes sense. It's going to benefit the industry. There will be complexities to every one of these initiatives, but the But really, the passion and motivation is there, so we are encouraged as we move forward.

speaker
James Rhodes
Analyst, Citi

Okay, and then in your opening remarks, too, you said less hotel supply going forward. Were you talking about the potential for new development, or is it your view that a significant piece of the existing in-place inventory won't reopen?

speaker
Tom Baltimore
Chairman and Chief Executive Officer

I think that it's a fair statement to me, just given the dire circumstances that we all find ourselves in, that there will be owners who are either extended, obviously, on the debt front, unable to meet debt service. I think delinquencies are already up about 21% in the industry. So as you look across markets, you have to believe in New York as an example. Some are talking about perhaps 10% or Thank you for joining us. We also think, as you think about that providing somewhat of an opportunity for more pricing power, which really the industry is, as we all know, has really lacked that, certainly the latter part of this last cycle. So we think that that's going to be a net positive coming out of it. Again, every market will be a little different, but I think there certainly are a number of markets that are fair to say that we'll see a reduction in supply. We're talking about the U.S. We're not talking about outside of the U.S. Okay.

speaker
James Rhodes
Analyst, Citi

Thank you very much. Appreciate it.

speaker
Tom Baltimore
Chairman and Chief Executive Officer

Thanks, Miss.

speaker
Operator
Conference Operator

Next question comes from Anthony Powell with Barclays. Please go ahead.

speaker
Anthony Powell
Analyst, Barclays

Hi. Good morning. It's a question on the – good morning. Question on regulatory environment in some of your largest markets. To what extent do you think some of the local governments are looking to try to get things open maybe in the fall or winter, or do you think there's a risk that some of these markets just stay closed for much longer even into the first half of next year? Some of them have been very conservative in terms of opening.

speaker
Tom Baltimore
Chairman and Chief Executive Officer

Yeah, it's a great question. I would say the most challenge is probably going to be Hawaii. If you think about Hawaii, the administration there, I think, in fairness, has done an excellent job. I think there are only about 2,600 cases, and they've only had 27 deaths. Unfortunately, they have seen a slight uptick this week, having 200 cases on Monday, Tuesday, and and a hundred and forty cases plus or minus on Wednesday. So I know the governor, in abundance of caution, continues to manage the state carefully. That, as you know, that opening there has been pushed back a few times. Currently we're planning on September the 1st. We haven't heard anything to the contrary. It would not surprise us if that one were to get pushed back. I think as it relates to San Francisco, The mayor has stated kind of a phase three I think begins on August the 13th. So we would expect to sort of begin that. We're not planning. We've got six hotels there. We've opened two. There's one that we will open this month. The others will wait for really more growth and more acceleration in demand before we would open. We would certainly expect perhaps that to be in the September-October timeframe. But again, as I said in my prepared remarks, we are carefully managing, one, our desire to open hotels and make sure that we can do it safely and profitably or at least lose less money than we currently are as we manage our cash burn rate. The team has done a great job, as you know, bringing that cash burn rate down from what we thought $85 million down to $65 million. As Sean said in his remarks, the actual cash burn rate is really in the $50 to $55 million range. giving us really another five to eight months of runway. So parks got well north of two and a half years of runway year, we think under the most extreme scenario.

speaker
Anthony Powell
Analyst, Barclays

Got it, thanks. And maybe switching gears to just to asset sales and transactions, what are you seeing in the market right now? And would you consider bringing some assets to market in the back half of this year or early next?

speaker
Tom Baltimore
Chairman and Chief Executive Officer

Yeah, we are really focused, Anthony, on cities. As Sean pointed out there, Really four priorities for the PARC team. Clearly reopening hotels, as I just mentioned, in a thoughtful, profitable way. We're obviously minimizing our cash burn rate. Secondly, continuing to reduce that cash burn rate. Third, addressing our near-term maturities. Given the great success we had with our covenant relief and then again our bond offer, PARC has a lot of optionality given our scale. The fourth would be continuing to evaluate non-core asset sales. I remind listeners that we sold 24 assets for $1.2 billion, obviously, over the last few years, including 14 assets internationally. We've never stopped in discussions with prospective buyers for our non-core asset sales. You'll see us continuing to have those discussions, and when we can get the COVID discount narrowed some, you'll see us contract and with an objective, obviously, of using those proceeds to reduce leverage. It is our preference, as we've done, to continue. And even post-Chesapeake, we had sold about $470 million in assets pre-COVID. So we were really well on our way of continuing to sell non-core assets.

speaker
Anthony Powell
Analyst, Barclays

Is the COVID discount still about 20% or is that closed recently?

speaker
Tom Baltimore
Chairman and Chief Executive Officer

Yeah, I think it's closed. I think probably 20 to 30, depending on the market and the asset, Anthony. But I think down from probably 30 to 40. but it continues to narrow. As we get closer and there's more evidence that there will be therapies and vaccines and we believe that and we certainly believe that the global race underway is going to yield that, that that will provide the confidence of people to know we're going to get to the other side of this pandemic.

speaker
Operator
Conference Operator

Thank you.

speaker
Tom Baltimore
Chairman and Chief Executive Officer

Thank you.

speaker
Operator
Conference Operator

Next question comes from Bill Crow with Raymond James.

speaker
Bill Crow
Analyst, Raymond James

Good morning. Thanks. Tom, How are the guests reacting to the changes operationally and from a labor perspective as they go to, especially some of your high-end hotels?

speaker
Tom Baltimore
Chairman and Chief Executive Officer

Yeah, it's a great question, Bill. I think, and I chose my words carefully when I said earlier that I think you'll see sort of limited to no kind of housekeeping for stayovers. Clearly, as you think about luxury, I think that limited will be limited. and it'll be really on a case-by-case. It would not surprise me if the Waldorf is an example that we largely continued housekeeping. I think that guest is gonna demand for and be candidly prepared to pay for that incremental service, whether that's embedded in the rate or whether there's a supplemental charge. But I think these preferences that we're talking about, many of them will, certainly in the near term, I think be permanent if not longer. And as we think about, obviously, And then room service. Room service, again, as you get to a luxury product, you'll have to find what is the right model for that particular asset. But I think generally speaking, this sort of delivery only and kind of a drop and knock is really going to continue to take place. So we gain momentum, and we're not seeing any resistance at all to that.

speaker
Bill Crow
Analyst, Raymond James

All right. Perfect. Quickly, could you just talk about the economics of using a hotel for student housing?

speaker
Tom Baltimore
Chairman and Chief Executive Officer

Well, you know, if you think about New Orleans as an example, we're a hotel that runs 65 to 70 percent group, and clearly where there's not a lot of demand, and I credit our operating partners at Hilton for and our asset management team for being so proactive and reaching out. And in this case, the operating model is there will not be room service. There will not be housekeeping. There will not be a food and beverage component. It really is providing them with that room product, which is what the university wants and which is what the students want. So we found that balance. I don't recall the actual rate for that business. Sean may provide that in a second. But I think it really made sense, and the incremental benefit to us is about $7 million in incremental revenue. We're really not a big cost component. So the flow-through here is going to be really good for us, and we are looking for similar opportunities in many other markets as we move forward.

speaker
Sean Dell'Orto
Chief Financial Officer

Yeah, if I could add to that, Tom's right. I mean, the flow-through, you kind of add back the fact that you're not paying, you're doing housekeeping and so like, and you're not taking, you're not paying the The acquisition cost of that customer is direct. You kind of gross that rate back up. I think you kind of get to where you kind of see a contract room. And again, you think about this asset in New Orleans as an environment for the next nine months, heavily group city, you take out 40% of your rooms for this in a hotel that relies on 70% as a group. I think it's certainly the right trade to make in the near term.

speaker
Bill Crow
Analyst, Raymond James

Thanks for your time.

speaker
Operator
Conference Operator

Our next question comes from Neil Malkin with Capital One Securities. Please go ahead.

speaker
Neil Malkin
Analyst, Capital One Securities

Hey, Neil. Hey, guys. Hey, guys. Just, you know, maybe a higher-level question or way to think about it. You talked about the vaccine or another therapy or, you know, something like that, you know, being in pretty late-stage trials, which we can all agree is fantastic. However, there's still going to be time it takes to get commercialized, distributed, Get public buy-in or inoculation. And then it's also about corporate and individual comfort. So maybe if you could just talk about or share some initial thoughts on your view for what the largest corporate accounts you have, what their stance is or how you think that will actually play out in terms of seeing demand come back when we do have A great question. I think I could make a couple of comments here. I think the first is that like you and I think all the listeners, I believe passionately in the American spirit, the American will.

speaker
Tom Baltimore
Chairman and Chief Executive Officer

I also believe here in this particular matter where we've got a global pandemic and you've got this global race underway. You've also got the federal government investing billions of dollars. And as you know, they're already manufacturing with many of these prospective vaccines with the hope that some or all will hit and that they'll have capacity there. What none of us can predict and you hit the nail on the head is really going to be the adoption rate. If the medical professionals are coming out and they are communicating that these therapies and our vaccines are safe and they're advising that we're going to take it, you have to believe that the vast majority of Americans will get to the other side of this so that we can resume our normal lives of going to work, going to restaurants, going to movies, traveling. That human interaction that we're all starved for, that is really not being replaced by and some of the other devices. So my personal belief is that the adoption rate will be high. And you're right, they'll take some time. I think as Congress addresses the liability issue, as you think about companies and schools and governments, they're really afraid and part of that limiting the liability once we get to the other side of that, people are anxious to resume their lives. So is that our first quarter? Is it... If we have them approved by November, I certainly don't think it's December and everybody's back to the old normal. But I certainly can believe that by first quarter, assuming the adoption rate is going as planned and as recommended, you would start to see the beginning of companies bringing people back, travel resuming. I still believe that Leisure will be ahead, and then followed, obviously, by Business Transiting Group. I think the long-term... Paul and the tent will be grouped until people really again feel safe and confident. Companies are probably going to continue to be careful and cautious with that and we'll have to continue to right-size and think creatively about our business as we're doing. As we're doing in New Orleans, obviously taking 40% of the business and essentially using it as an exhilarating for a university. We'll do what's necessary in the interim to continue to Gain revenue until we reduce our cash burn rate.

speaker
Neil Malkin
Analyst, Capital One Securities

Yeah, I appreciate that. I understand it's a tough question, but I'd just like to hear your thoughts. I'm glad to share. What?

speaker
Tom Baltimore
Chairman and Chief Executive Officer

I'm glad to share them.

speaker
Neil Malkin
Analyst, Capital One Securities

Yeah. So, Sean, it seems like the covenants you have from the waivers, I'm sorry, the restrictions for the waivers are pretty strict, but then you talked about selling I'm just wondering, maybe, can you just walk us through, like, what are you not allowed to do? What can you do? Like, maybe the salient, you know, points that you have to adhere to during your waiver period.

speaker
Sean Dell'Orto
Chief Financial Officer

Sure. Ultimately, we do have, I think, typical restrictions you're going to expect to see, you know, no buybacks, no dividends, and the like there. You know, we're certainly able to kind of manage our operations, refinance. You know, in terms of recurrence of debt, we can certainly do that for refinancing purposes. But, you know, for the kind of, you know, conditional debt outside of that or as just sell assets, there is a repayment waterfall. And that kind of drives it and ultimately looks to pay down credit facility debt. You know, there's a mix between revolver and Term Loans. So it's a mix between still liquidity on the revolver side with some permanent capital reduction, permanent debt reduction as well. So there are restrictions in terms of while they've granted us relief, the quid pro quo is to kind of behave in a way to kind of keep the cash in the system in a way. And so that's kind of what we will ultimately adhere to. I mean, part of it too for us was I think we have plenty of room to operate. We have a $200 million general investment bucket we can utilize. We can do asset sales in a 1031 without any restriction there. And we can – we ultimately can – if we were to raise equity, we'd have up to $500 million to use for other purposes besides paying down debt at this point. I think we certainly feel like we had enough optionality and flexibility given the circumstances.

speaker
Neil Malkin
Analyst, Capital One Securities

You know, I appreciate that. And then one quick housekeeping, I guess along the same lines. You said you guys deferred principal and interest on some of your mortgages. A, how much is that saving you every month? And then B, is that in your new cash burn rate?

speaker
Sean Dell'Orto
Chief Financial Officer

That is not. What we ultimately do with our cash burn rate, both the theoretical as we assumed all assets are closed and kind of what we're seeing currently with the majority of the assets open, it's more of kind of an accrual base. We don't want to get into the mode of people trying to guess at working capital. So we're still counting that kind of interest carry in our cash burns. But ultimately, the things we've gotten concessions on thus far are kind of a lot in the Chesapeake portfolio, and so it doesn't amount to a lot, but it's about $4 to $5 million in deferral across kind of a three to six-month period.

speaker
Neil Malkin
Analyst, Capital One Securities

All right. Thank you, guys.

speaker
Sean Dell'Orto
Chief Financial Officer

Yep.

speaker
Operator
Conference Operator

Next question comes from Gregory Miller with Truist Securities. Please go ahead.

speaker
Gregory Miller
Analyst, Truist Securities

Good morning, Tom and Sean. Hey. Hi. First question, to my understanding, there is pending U.S. legislation that may shield businesses from liability if people get sick from COVID-19. I believe this letter was signed or supported by H&LA amongst other groups. I'm curious, how do you see corporate travel demand progressing if this bill is passed?

speaker
Tom Baltimore
Chairman and Chief Executive Officer

Well, the majority leader, Greg, was on this morning. I caught part of it on CNBC. I think he made it abundantly clear that the pending legislation, this next phase, would not happen without having some sort of liability limitation across businesses, schools, governments, et cetera. So I think it's an important cornerstone. I think what's more important is to get this overall bill passed Get the additional support that's needed for small business, the unemployment insurance, and then again, continue to support all of the positive work that's happening on the medical front. I think all of that combined will, I think, provide the competence to really accelerate the pace. There's no doubt that companies at this point are being careful and cautious, no different than what we're all doing. We've got a skeleton crew here at our office, and essentially everybody's working remotely. People are making it work. Great. Thanks very much. One other question that I have.

speaker
Gregory Miller
Analyst, Truist Securities

I appreciate all the great disclosure and the supplemental deck with the reopening dates that you provided. And given the labor costs and operational challenges with the cleaning ordinance that was passed in San Francisco, and I read your editorial in the San Francisco Examiner, I'm curious how the cleaning cost ordinance combined with operational costs in your modeling today, how that factors into your plan to reopen dates

speaker
Tom Baltimore
Chairman and Chief Executive Officer

It's a great question. We at PARCC were actively involved and I think pointing out to the city of San Francisco along with the American Hotel & Lodging Association and other owners and other peers that this was really bad legislation. We've got a safe stay by the association. We obviously have a clean stay by Hilton, committed to clean by Marriott and the equivalent across all the brands. The great men and women on the operating side know how to clean a hotel and secure its safety. So we really thought candidly that this bill was, it's nothing more than a jobs bill. It's not a safety bill. I'm confident, Greg, at the end of the day, when we get the vaccine, when we get the protocols in place where people feel safer, the reality is that we're in a global pandemic. These local officials, including the unions, are desperate. They're panicked. They're trying to just protect jobs. I don't like the tactics, but we understand the issue. And I think what's most important is that we prepare to reopen. We have the appropriate protocols in place to keep our employees and our guests safe, but that at the end of the day, we don't have mutually assured destruction and that we're thinking positively about the interim and long term about our great business. I'm confident that Clear Heads will prevail and we'll get to a balance that really matters and that continues to uplift this business and at the same time taking cost out of it. Guests are speaking. Guests are clear about what they want. They want more flexibility on the housekeeping, whether it's opt-in or opt-out. There's no doubt that they want to bypass the front desk. You're not going to be able to stop these advances in technology. I think the industry's got to work together with labor and Thanks for the great insights.

speaker
Gregory Miller
Analyst, Truist Securities

I look forward to being on the road hopefully soon at your hotels as well.

speaker
Operator
Conference Operator

Next question comes from Steven Grambling with Goldman Sachs.

speaker
Steven Grambling
Analyst, Goldman Sachs

Good morning. Thanks for taking the question. Hey, how are you? So as we think about financial leverage longer term and also just hearing a number of your peers have been reprioritizing and reinvestment into the base business or base hotels, how are you thinking about a re-ramp in CapEx As things normalize within that capital allocation priority, and is there any kind of catch-up that may need to happen as properties reopen?

speaker
Tom Baltimore
Chairman and Chief Executive Officer

Yeah, we've always taken a position on CapEx of about 6%, certainly given our portfolio and the size and scale. So obviously, as you can expect, given where we are in the pandemic, we made the appropriate decision to really reduce CapEx by 75% as we begin to ramp up. We clearly will be a little bit of catch-up. We'll assume that'll probably ramp up, whether that's an incremental 100 or 200 basis points, whether we take that to 7% or 8% temporarily. We'll do what's necessary, but we continue to highlight safety, emergency capital. We continue to monitor and carefully. We've got a very capable design and construction team. We continue to monitor our assets and to make sure that things are in good order. Over the intermediate and long term, we believe there are a number of embedded ROI opportunities within our portfolio. Obviously, Bonnet Creek, as you know, we started the expansion there, the meeting space. We've obviously deferred that for now, and the rebranding of that asset. Clearly, we'll continue to look at our asset in San Jose, converting that from a Doubletree to a Hilton. We obviously have the Doubletree in Crystal City, which is at the front door of the The Amazon facility there at the second headquarters. So we've got a lot of optionality and a lot of great upside in this portfolio that we look forward to really getting at as we move forward in the future.

speaker
Steven Grambling
Analyst, Goldman Sachs

Thanks. And as a follow-up to some of your comments earlier, I guess given the structural changes that you do anticipate in the business model in some cases, how might these changes influence what might be deemed core versus non-core assets?

speaker
Tom Baltimore
Chairman and Chief Executive Officer

That's a great question. I would say one of the things that I think is important is to not overreact. I think first and foremost on the park side, we are confident in our strategy. Again, upper upscale and luxury hotels and top 25 markets and premium resort destinations, we have conviction over that. You think about our assets in Hawaii, the Hilton Hawaiian Village, 22 acres, 2,900 rooms, world class, a fortress. Thank you very much for joining us. Clearly, there will be other markets that as we think about the shift in growth, you have to believe that Austin, Nashville, other markets like that will continue to grow and expand. Clearly, we'll look at expanding our footprint into those. We probably don't want any one market to be more than 10% to 12% in a perfect world. Clearly, Hawaii accounts for more of that today, but part of the benefit of The analogy that I would use is think about several years ago when everybody thought Independent hotels in New York were the right thing to do, and everybody rushed to buy independent hotels. I don't think that strategy worked out so well for many people. You won't see panic out of the park team here. We believe with conviction in our current strategy. We'll pivot, we'll adjust, we'll recycle non-core assets, and then we'll continue to look at those other pockets and areas where there are growth opportunities.

speaker
Operator
Conference Operator

Next question comes from Brant Montour with J.P. Morgan.

speaker
Brant Montour
Analyst, J.P. Morgan

Hey, good morning, everyone. Thanks for taking my question. I'm just curious if you mind sharing July sort of REVPAR metrics, just given all the moving pieces you want to bridge the 2Q with the sort of 3Q guidance post you gave.

speaker
Sean Dell'Orto
Chief Financial Officer

For July, July REVPAR, what's it been down? July REVPAR is, from a flash standpoint here, down 88%.

speaker
Tom Baltimore
Chairman and Chief Executive Officer

Yeah, it's down 88%, but if you look sequentially, June occupancy was up about, it was about 9.4%. We grew July occupancy to 14.7%, but July was down 88%.

speaker
Brant Montour
Analyst, J.P. Morgan

Great, okay, thanks. And then? Just looking out to the second half, and I don't want to split hairs, but I'm just curious, what is driving the confidence that 4Q would be better than the 3Q in terms of RepFar?

speaker
Tom Baltimore
Chairman and Chief Executive Officer

Well, one, we would think, obviously, by the end of September, we said we expect that 80% of our hotels open. So clearly, getting closer to north of 80%, whether that's 90% or 100% by fourth quarter, having More Hotels Open certainly gives us the opportunity, whether it's through contract business, whether it's through ancillary revenue, whether, again, we're beginning to see a slight more confidence, again, on the medical side, where we begin to pick up. No doubt, second half is going to be challenged. I don't want to imply, I think, as you know, we're down 96% here in the second quarter. We would probably expect to be down north of 80% in REVPAR in the In the third quarter and then clearly in the fourth quarter, that should certainly moderate, whether that's down 60% to 70%, somewhere in that range. But again, that would only be a really hard guess at this point.

speaker
Brant Montour
Analyst, J.P. Morgan

Okay, great. But aside from that, in the fourth quarter versus the third quarter, there's no seasonal difference. I mean, medical solutions aside, if that doesn't happen for us, Seasonality wouldn't dictate necessarily any lift fourth quarter over third quarter.

speaker
Tom Baltimore
Chairman and Chief Executive Officer

No, no, there's no. Look, you could make the case that perhaps leisure gets extended a little bit. Look, it's a difficult environment. People, you see more and more evidence of people resisting the cabin fever and beginning to get out, whether that's drive-to, whether it's spending time, even those sales meetings, consultants. So you are seeing some evidence. It's on the margin. People are beginning to travel, certainly a little more, but at the end of the day, as I said in our prepared remarks, I think it really comes down to the medical solutions will be the game-changer.

speaker
Brant Montour
Analyst, J.P. Morgan

Fair enough. Good luck. Thanks.

speaker
Operator
Conference Operator

Thanks. Next question comes from Chris Waraka with Deutsche Bank.

speaker
Chris Waraka
Analyst, Deutsche Bank

Hey, good morning, guys. Morning, Chris. Hey, morning, Tom. Question for you, Tom. Do you worry at all about rate integrity or how do you look at rate integrity going forward? The industry looks a lot different than it did 11, 12 years ago. We've had M&A. We've had a lot more pushed towards direct bookings. But if there's some piece of group or corporate that's missing for a couple of years, how do you look at things like rate negotiations? Also understanding that there could be positive offsets on the supply side, right? How do you see the rate situation shaking out for the next couple years? I know that's a crystal ball type question.

speaker
Tom Baltimore
Chairman and Chief Executive Officer

Yeah, it's a great question, Chris. One, if you think about the last cycle, I think the frustration that all of us would have, right, is we never really saw the pricing power for all the points that you made, and I think supply contributed to it. I think clearly the OTAs clearly played a Part of that and the other part is that the business is so fragmented. I think the opportunity here is we think about right-sizing. I think there's the opportunity again with supply. You have to believe there's going to be a contraction. We can argue how much, but clearly this distress is going to create a distraction for a reduction in supply for some period of time. I also think when we come out of it, if we're able to right-size the operating model, That gives us the opportunity as well to think about customer acquisition costs and can we continue to think about ways to provide a different level of value and service. Can we go to like the airlines have gone, more a la carte on some items. The airlines retrained us in their process. I don't know why hotels can't also do the same. These are the types of things that I know we're talking to the brands about and our operating partners and I know that other owners are doing it as well. We should use this crisis, as painful as it is, to get on the other side with a much better product, a much leaner operating model, and hopefully a more viable business for all of us as we move forward. There's better communication and collaboration today on these topics than I've seen in my 30 years in this industry.

speaker
Chris Waraka
Analyst, Deutsche Bank

Great. Very helpful, Tom. Then just to follow up on the capital allocation decisions. Is there a key indicator you look for if equity is going to be a part of the equation? Is it you can't get asset sales done, which I think would be unlikely, or is it more opportunistic? Is there a certain number? Just trying to get a sense as to, you know, we remember that there was a ton of equity issued coming out of that last downturn to shore up balance sheets, and that ended up being a very good liquidity event for the industry.

speaker
Tom Baltimore
Chairman and Chief Executive Officer

It's a fair question, Chris. I would say the reality is, and if you think back in a period of time, which I remember, I also happened to be on a few other public company boards, and I think a number of companies that made that capitulation trade did so because they had to, whether it was showing up their balance sheet or alternatively, they perhaps had a use of proceeds. I think as it relates to parking where we are, we will be laser focused on continuing to manage our liquidity and Based on the great moves that the team has made, a lot of credit to Sean and to the team. Clearly a very successful bond offer. We have obviously enough liquidity for the next two, two and a half years. There's no need for us to do any kind of equity offering at this point. As we get beyond, hopefully we get the vaccine, we get more clarity, we see an acceleration in demand, we would think about equity offerings at a much later date as a potential Thank you very much.

speaker
Chris Waraka
Analyst, Deutsche Bank

Okay, very helpful. Thanks, Tom.

speaker
Operator
Conference Operator

Next question goes to Robin Farley with UBS.

speaker
Robin Farley
Analyst, UBS

Great, thanks. My question, I've actually had since this, how are you? My question since the start of the call, it's going to sound like a follow-up to one of the previous questions because you touched on it a little bit, but I wonder if you could give just a little more color on what your usual mix of business and leisure transient is in Q4 versus Q3, just how that transitions between quarters in a typical year. Thanks.

speaker
Sean Dell'Orto
Chief Financial Officer

The contract was always, had always been kind of about 5% or so on a revenue mixed basis. As we kind of looked at Q3 versus Q4, it's a It's, apologies, just kind of give me one second here, but if you look Q3, Q4, you know, I think it's generally been, it's generally held about the same. I'm looking at it as right now it's pretty much from a revenue standpoint last year, pretty much spot on the same from a revenue standpoint. So from a group, it was kind of high. It was almost 28.5% or so. Trans is about 64%. Contract about 5%.

speaker
Robin Farley
Analyst, UBS

Oh, but I meant the split between leisure transient and business transient as you go from Q3 into Q4.

speaker
Sean Dell'Orto
Chief Financial Officer

Oh, I don't have that in front of me.

speaker
Robin Farley
Analyst, UBS

Okay, just thinking about, you know, obviously that as leisure, it seems where that's where the demand is focused in Q3 and just kind of how that would typically look at going into Q4, you know, the degree to which it would become, you know, maybe more dependent on on the business transient side of things.

speaker
Tom Baltimore
Chairman and Chief Executive Officer

Yeah, I think historically, Robin, it's probably on the margin a few percentage points, but Sean and team will look at it. We'll get back to you to make sure to be able to answer your question. I don't think it's going to be that significant.

speaker
Robin Farley
Analyst, UBS

Okay. Thank you very much. That's it. All my other questions have been asked. Thanks.

speaker
Operator
Conference Operator

Next question comes from Lucas Hartwich with Green Street. Please go ahead. Thank you. Good morning.

speaker
Anthony Powell
Analyst, Barclays

Good morning, Lucas.

speaker
Lucas Hartwich
Analyst, Green Street

Good morning. Hey, Thomas, I'm curious, do you think this experience permanently increases the risk premium for big box hotels?

speaker
Tom Baltimore
Chairman and Chief Executive Officer

You know, Lucas, it's probably easy to make that statement today, given what we've all been through. I mean, I would say if you think about generations, you know, the real benefit, I think, of having, obviously, these These big group hotels anchored the way you do is the multiple sources of demand, right? You've got leisure, business transient. You've got embedded group, in-house group. You have the ability to really take advantage of city wives. You have all of those wonderful events that occur, certainly religious, family, et cetera, weddings. So I would say the diversity of sources of revenue I would also say the fact that there are huge barriers to entry to being able to replicate. Think of how few big box hotels are getting constructed. It would be near impossible to really replicate the portfolio that we have across many of the major cities in the U.S. So clearly we take it on the chin right now given one, our product type and given our distribution, but I would also say that When we get to the other side of this, whether that's three months, six months, or nine months, PARCC is going to be incredibly well positioned with an improved business operating model, I think tremendous pent-up demand, and I think the opportunity for us to have outsized years of growth. It's not happening right now, given the reality of what we're faced with, but we are encouraged and confident that we will get to the other side.

speaker
Lucas Hartwich
Analyst, Green Street

That's really helpful, Carl. Thank you. And then my other question is for Sean. I'm just curious about the prospects for extending the revolver and the term loan that are due late next year.

speaker
Sean Dell'Orto
Chief Financial Officer

Yeah, I'm very confident. We do kind of coming off of the bond amendment that we did in May, we look to re-engage and work through that with our banks. We're already having conversations with them, with our leads and and again, Tom mentioned the optionality we have and we're looking certainly to kind of utilize that as we explore our options with that and certainly expect to have further reports on that after the third quarter.

speaker
Operator
Conference Operator

Perfect. Thank you. I would like to turn the floor over to Tom Baltimore for closing comments.

speaker
Tom Baltimore
Chairman and Chief Executive Officer

Appreciate all of you taking time today. We look forward to having our third quarter call and In late October, stay safe, be well. Look forward to talking with you all soon. I can't wait to the days that we can be together in person meetings.

speaker
Operator
Conference Operator

This concludes today's conference. Thank you for your participation.

Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

Q2PK 2020

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