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SmartRent, Inc.
11/4/2026
Hello, everyone. Thank you for joining us, and welcome to the Smart Rent Third Quarter 2026 Earnings Call. After today's prepared remarks, we will host a question and answer session. If you would like to ask a question, please press star 1 to raise your hand. To withdraw your question, press star 1 again. I will now hand the conference over to Kelly Reisdorf, head of investor relations. Kelly, please go ahead.
Thank you for joining us today. My name is Kelly Reisdorf, Head of Investor Relations for SmartRent. I'm joined today by our President and Chief Executive Officer, Frank Martell, and Daryl Stemm, Chief Financial Officer. Before the market opened today, we issued an earnings release and filed our 10-Q with SEC, both of which are available on the Investor Relations section of our website. I would like to remind everyone that the discussion today may contain certain forward-looking statements that involve risks and uncertainties. Various factors could cause our actual results to be materially different from any future results expressed or implied by such statements. These factors are discussed in our SEC filings, including in our annual report on Form 10-K and quarterly reports on Form 10-Q. We undertake no obligation to provide updates regarding forward-looking statements made during this call and we recommend that all investors review these reports thoroughly before taking a financial position in Smart Rent. Also during today's call, we will refer to certain non-GAAP financial measures. A discussion of these non-GAAP financial measures along with the reconciliation to the most directly comparable GAAP measure is included in today's earnings release. We would also like to highlight that our quarterly earnings presentation is available on the Investor Relations section of our website. And with that, I will turn the call over to Frank.
Good morning everyone. Today I'm going to discuss our third quarter results, which I believe clearly represent our strongest quarterly financial and operational performance in over two years. I will also highlight the expanding opportunity across our installed base and our strategy for sustained long-term value creation. I will then turn the call over to Daryl for a more detailed discussion of our third quarter financials as well as guidance related to the fourth quarter. Our Vision 2028 strategy is built around two objectives. Accelerating growth by extending our competitive advantage and increasing profitability through a more scalable operating model. We have now delivered four successive quarters of improving growth and margin trends, reflecting progress across our sales capabilities, technology advancements, and operational effectiveness. Over the past year, we have focused intently on building a stronger Smart Rent. We've reduced our costs, Refined our processes and engaged with best-in-class partners to support our scale and data capabilities. Having largely put that foundational work behind us, we built a business model designed to drive sustainable revenue growth and profitability with increasing operating leverage as we grow our industry-leading footprint and expand the insights we provide to our customers. As I said in the past, the SmartRent team is on a march to 1 million installed units. I believe that we will reach that goal in the first half of next year. Today, SmartRent's footprint incorporates approximately 942,000 installed units, providing our customers with high ROI solutions across more than 3,500 multifamily communities and more than 100,000 single-family rental units across the country. The scale of our footprint is unique and provides us with the ability to invest in enhancing our existing solutions as well as new and emerging technology which supports the success of our customers and elevating resident experiences. Reaching the 1 million unit threshold represents far more than a milestone of scale. Thank you for watching. Combined with our deep industry relationships, this scale increasingly positions SmartRent as the logical choice for owners and operators seeking to streamline workflows, improve efficiency, and enhance asset performance. I believe our third quarter results provide an important proof point of the merits inherent in our expanding footprint and our focus on increasing the value we deliver to our customers. In my opinion, the clearest evidence of progress has been the increasing revenue velocity. Q3 core revenue grew 24%, ARR increased 11%, and gross margin expanded by 1,500 basis points to 41%. As we look ahead, our investment in building a truly exceptional sales team is already having a positive impact on growth and customer engagement. This is clearly reflected by the trend in our trailing 12 months units booked. which has increased by 44%. We believe this supports continuing growth and momentum entering the fourth quarter and 2027. Importantly, we believe our investments in sales, technology, and operations positions the company to convert that demand into revenue more efficiently as deployment activity ramps up. Our scale also sets the stage for what comes next. Historically, rental housing has operated through disconnected systems and workflows Thank you for joining us. As our footprint expands, we are laying the foundation to turn that operational data into actionable building intelligence. Over time, the combination of our installed footprint, platform software, and data will help operators automate routine workflows, catch maintenance issues proactively, and improve property level economics. That is our long-term building intelligence opportunity, and it deepens our competitive moat as we look ahead to 2027 and beyond. Thank you for joining us. and Daryl Stemm. I believe SmartRent will reach an important and meaningfully positive inflection point in our ability to scale and consistently grow our revenues and profits. In conclusion, I want to thank our employees, customers, and shareholders for their continued partnership and support. I'll now turn the call over to Daryl to walk through the numbers in greater detail.
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