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TIM S.A.

Q32025

11/4/2025

speaker
Operator
Conference Operator

Good morning ladies and gentlemen and welcome to TNSA 2025 Third Quarter Results Video Conference call. We would like to inform you that this event is being recorded and all participants will be in listen-only mode during the company's presentation. There will be a replay for this call on the company's website. After TNSA remarks are completed, there will be a Q&A session for participants. At that time, further instructions will be given.

speaker
Vicente Ferreira
Investor Relations Officer, Team Brazil

Hello everyone and welcome to our earnings conference for the third quarter of 2025. I'm Vicente Ferreira, Investor Relations Officer of Team Brazil. This video highlights our recent financial and operational performance, as well as the initiatives that support our strategic plan. Following the highlights, we will have a live Q&A with our CEO Alberto Grizzelli and CFO Andrea Viegas. Please note that management may make forward-looking statements. and this presentation may contain them. Refer to the disclaimer on the screen or on our investor relations website. Now let's review our results.

speaker
Alberto Griselli
Chief Executive Officer, Team Brazil

Hello everyone, I'm Alberto Griselli, CEO of Team Brazil. Today we'll explore how our commitment to innovation, customer experience and operational excellence is driving sustainable growth and value creation. Let's dive into the highlights and key achievements that are shaping our journey this year. We've achieved a 5.2% year-over-year increase in service revenues for the first nine months of 2025. A sustainable growth pace that, combined with our robust cash conversion machine, is fueling solid value creation. We keep evolving our B2B to expand new revenue streams, The Team Smart Mining solution is gaining traction with a new partnership with Vale, the mining company. Additionally, a bid rose 6.7% year-over-year with a 50.3% margin and net income up 42.2% year-over-year. Our disciplined approach to CAPEX has kept investment efficiency and operational cash flow reached 4.5 billion riyals. Notably, we announced 1.8 billion in interest on capital and repurchased 369 million in shares, reinforcing our commitment to shareholder remuneration. Once more, we stood out in ESG practices, being reached the top 10 of the FTSE Russell Diversity and Inclusion Index, being the only Brazilian company and the only telco to appear on the list. As I pointed out, our net service revenues continues to grow at a solid pace, driven by the mobile segment. Postpaid expansion remains a key contributor, supporting overall growth. The more-for-more strategy is helping ARCO evolution, and mobile service revenues increased 5.6% annually over nine months and 5.2% in the third quarter. This quarter, we added 415,000 postpaid lines, with prepaid to postpaid migrations up by double digits. Postpaid monthly churn remains low at 0.8%, reflecting efficient customer base management. Our more for more approach optimizes the cost benefit equation by balancing offer attractiveness and revenue growth. Exclusive Black Friday offers, including iPhone 16e and PlayStation 5, are enhancing our value proposition and we expect them to help maintaining a solid trend in postpaid. In prepaid, we are seeing first signs of stabilization, supported by targeted offers and improved customer experience. Team Ultrafiba is also showing operational improvements with broadband ARPO at 94 reais in the third quarter. Stable ARPO and the client-based presuming growth at 3.7% year-over-year, marked 8 consecutive months of positive net-adds, should reduce the negative dilution from broadband to our numbers. Team is reinforcing its leadership in network with 5G now available in 1,000 cities across Brazil. We have the broadest 4G and 5G coverage in the country. São Paulo's network modernization case is setting the pace for next-generation connectivity. The project's risk is completion with 100% of sites upgraded this November. We are now leaders in download speed in all rankings that measure throughput. We expanded our leadership in consistent quality indicator, leaving the second player even farther down the scale. On top of that, we are seeing the first sign of operational improvement with sure link to network reasons reducing by one quarter. All in all, our modernization efforts are successfully supporting customer-based management and delivering superior network quality, and we are expanding this project to other cities. Completing our three Bs approach, let's talk about service. Providing excellent service is at the heart of our strategy. The Revamp My Team app is transforming the customer experience and selling journey. With over 17.7 million unique users and 33% penetration, the app is driving digital engagement and e-commerce growth. We are the first telco to integrate with Apple Pay and Google Pay, enabling secure, direct recharges for prepaid customers, simplifying the journey and encouraging recurring transactions. Digital service net promoting scores for postpaid and prepaid are on the rise, signaling that we are on the right path to elevating the experience with our service. Our more than 60 million customers are the team's most valuable asset. Having this thing in mind, we are always trying to improve our relationship with clients and better monetize this asset. TeamEyes is our enhanced loyalty program offering more benefits, experiences and convenience. Since its launch at the beginning of the year, we have seen over 2 million monthly active users enjoy the program's benefits. We have distributed 120,000 movie tickets and 20,000 Uber rides gift cards. The program NPS is over 80 points and reflects strong customer satisfaction. In parallel, we are accelerating base monetization with mobile ads. We reach over 1,000 campaigns and 270 advertisers by September. Through the combination of our own inventory with Google and Meta, we are boosting digital engagement and expanding revenue streams beyond connectivity. Mobile apps revenues close the quarter, growing in double digits versus last year. B2B is a key aspect of our strategic plan and another way to diversify our revenue base. Since we have little legacy, the evolution of connectivity through coverage as a service is the main driver for expanding our presence. B2B IT solutions now cover with 4G and NB-IoT 23.5 million hectares, over 7.6 thousand kilometers of highways, and we have sold almost 400,000 smart lighting spots, generating 435 million in contracted revenues since Q1 2024. The mining vertical is gaining traction and now we have another anchor customer. Vale is joining our portfolio of clients and will be able to enjoy the benefits of PIN smart mining solutions. We offer 5G, 4G, IoT, and artificial intelligence solutions to create safer, more efficient, and more sustainable environments for our customers. Team Smart Mining can be a key enabler of automation and reduce environmental impact in the mining industry. With that, I'll hand it over to Andrea Viegas, our CFO, who will walk you through the foundations.

Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

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