NCR Voyix Corporation

Thank you for standing by and welcome to NCR Forex Corporation's Q4 2025 earnings conference call. I'd like to remind everyone that this call is being recorded and that all lines have been placed on mute to prevent any background noise. After the speaker's remarks, there will be a question and answer session. If you would like to ask a question during this time, simply press star followed by the number one on your telephone keypad. If you would like to withdraw your question, press star one again. Thank you. I would now like to turn the call over to Ms. Sarah Jane Schneider, Vice President, Investor Relations. Your line is now open.

Good morning, and thank you for joining our fourth quarter 2025 earnings conference call. This morning, we issued a copy of our earnings release, reporting financials for the quarter and year end of December 31st, 2025. A copy of the earnings release and the presentation that we will reference during this call will are available on the Investor Relations section of our website, which can be found at www.ncrvoice.com and have been filed with the SEC. With me on the call today are Jim Kelly, our Chief Executive Officer, Nick East, our Chief Product Officer, Darren Wilson, President Retail and Payments, Benny Tadele, President Restaurants, and Brian Walsh, our Chief Financial Officer. This call is being recorded and the webcast is available on the investor relations section of our website. Before we begin, please be advised that remarks today will contain forward-looking statements. These forward-looking statements are subject to risks, uncertainties, and other factors which could cause actual results to differ materially from those expressed or implied by such forward-looking statements. For additional information on these factors, please refer to our earnings release and our other reports filed with the SEC. We caution you not to place undue reliance on these statements. Forward-looking statements on this call speak only as of the date of this call, and we undertake no obligation to update them. In addition, we will be discussing or providing certain non-GAAP financial measures today, which we believe will provide additional clarity regarding our ongoing performance. For full reconciliation of the non-GAAP financial measures discussed in this call to the most comparable GAAP measure in accordance with SEC regulations, Please see our press release furnished as an exhibit to our Form 8K file this morning and our supplemental materials available on the Investment Relations section of our website. With that, I would now like to turn the call over to Jim. Jim?

Thanks, SJ, and good morning, everyone. Thank you for joining us for our fourth quarter and year-end earnings call. Our results for both the quarter and the full year reflect the positioning of the company now as a platform-led business supported by our leading service capabilities, and integrated payment solutions. Reflecting on 2025, my initial objective as CEO was to strengthen our executive leadership across retail and product. Retail represents 70% of our revenue, making this a critical leadership role as we work to achieve sustainable growth. Accordingly, I appointed Darren as President of Retail and Payments to strengthen our longstanding customer relationships reorganize and fortify our sales organization, and deliver our platform solutions to market. Since stepping into the role, Darren has appointed new leadership across three of our four regions, revamped the sales compensation plan, and played a key role in outlining expectations for our platform solutions. As we began our transition, it became clear that while we had a strong product team, we lacked centralized product leadership at the executive level. Nick was appointed our first chief product officer across both retail and restaurant. Nick originally joined the company through a prior acquisition and brought the right combination of technology, expertise, and deep company knowledge to step into this role. Nick has been instrumental in accelerating the launch of our new platform solutions and repositioning us as a platform-powered company. The most consequential achievement in 2025 was the completion of a five-year transformation that rebuilt the company's software foundation from the ground up. More than 50 legacy on-premise applications were modernized and unified into a single scalable platform built to power the mission critical operations customers rely on every day. In addition to these achievements, we continue to advance the company's financial initiatives which began in 2024 with the sale of the digital banking business and the announcement of the hardware ODM agreement. We executed a series of cost actions to address the termination of our transition services agreements with Condescent and NCR Atlios in the second half of the year to align our cost structure with the go-forward revenue. At the same time, we streamlined numerous internal operations and sourced key functions and began consolidating redundant systems. These actions not only reduced our reliance on third parties, but drive long-term efficiencies as we focus on our growth objectives. A clear illustration of the market's confidence in our go-forward strategy is reflected in the feedback received at the NRF show in New York this January. Our successful execution was on full display as we launched our modernized products providing a strong foundation from which to scale. We engage with nearly 400 companies, including more than 100 new prospects, and hosted investor events featuring live demonstrations of our VOIX portfolio. We are very encouraged by the response from both new and existing customers and the demand our new offering is already generating, as reflected in the more than 20 platform contracts we have signed, including three in the fourth quarter. This includes two new retail customers in the Philippines and Belgium, and our first enterprise restaurant platform customer, Chipotle. In parallel to our product initiatives, we continue to broaden our payments offering across geographies and industry verticals. We are enhancing our proprietary gateway, VoixConnect, to be able to scale our payments business together with the rollout of our platform solutions as we also expand our payment capabilities. Darren will discuss our recent progress in more detail later on the call. Next is services. With global scale and deep domain expertise, we operate inside some of the most complex retail restaurant and fuel environments in the world, providing hardware maintenance, installation services, 24 by 7 help desk, and platform management. Our services business represents over 50% of the total revenue today and remains a clear competitive differentiator for our enterprise business. We are leveraging our service organizations to expand our existing customer relationships and win new business, particularly as we deploy our new platform solutions. This will improve operational efficiency and deployment speed for both retailers and restaurants. Finally, as we recently announced, the phase transition of our hardware business to Enercom commenced in early January. We remain on track to complete the transition by the end of the first quarter. Brian will provide additional details on the financial impact later on the call. And with that, I will turn the call over to Nick.