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NCR Voyix Corporation
5/7/2026
Thank you for standing by. My name is Kathleen and I will be your conference operator today. At this time, I would like to welcome everyone to the first quarter 2026 NCR Voyage Corporation earnings conference call. All lines have been placed on mute to prevent any background noise. After the speaker's remarks, there will be a question and answer session. If you would like to ask a question during this time, simply press star followed by the number one on your telephone keypad. If you would like to withdraw your question, press the star one again. And now, I would like to turn the call over to Sarah Jane Schneider, the Vice President of Investor Relations. Please go ahead.
Good morning, and thank you for joining our first quarter 2026 earnings conference call. This morning, we issued our earnings release reporting financials for the quarter and in March 31st, 2026. A copy of the earnings release that we will reference during this call is available on the Investor Relations section of our website, which can be found at www.ncrvoix.com and has been filed with the SEC. With me on the call today are Jim Kelly, our Chief Executive Officer, Nick East, our Chief Product Officer, Darren Wilson, President Retail and Payments, Benny Tadele, President Restaurants, and Brian Webb Walsh, our Chief Financial Officer. This call is being recorded and the webcast is available on the Investor Relations section of our website. Before we begin, please be advised that remarks today will contain forward-looking statements. These forward-looking statements are subject to risks, uncertainties, and other factors which could cause actual results to differ materially from those expressed or implied by such forward-looking statements. For additional information on these factors, please refer to our earnings release and our other reports filed with the SEC. We caution you not to play undue reliance on these statements. Forward-looking statements during this call speak only as of the date of this call, and we undertake no obligation to update them. In addition, we will be discussing or providing certain non-GAAP financial measures today, which we believe will provide additional clarity regarding our ongoing performance. For a full reconciliation of the non-GAAP financial measures discussed in this call to the most comparable GAAP measure in accordance with SEC regulations, please see our press release, furnished as an exhibit to our Form 8-K filed this morning, and our supplemental materials available on the Investor Relations section of our website. With that, I would now like to turn the call over to Jim. Jim?
Good morning, and thank you for joining the call, where we will provide updates on our first quarter performance and our strategic priorities. Both total revenue and software and services revenue were essentially flat, while adjusted EBITDA increased 5%, driven by early sales momentum from the VoxCommerce platform applications, coupled with the ongoing cost actions implemented in 2025. Reflective of the growing demand for our VoxCommerce platform solutions, this year we have conducted nearly 200 product demonstrations for new, and existing retail and restaurant customers, including at NRS and other industry trade shows across key markets, including the UK, Australia, Japan, and Argentina. We have also upgraded our Customer Experience Center in Atlanta to showcase our latest innovations, enabling both existing customers and prospects to experience their benefits across key verticals, including grocery, convenience and fuel, restaurants, department store and specialty retail, and supply chain. These demonstrations will soon be available virtually via our website. As I mentioned in my concluding remarks on our earnings call in February, we would begin sharing additional financial insights pertaining to the company's Voyage Commerce Platform application sales initiated in early 2025 and including Q1 2026. While these new software sales represent less than 5% of our roughly 400 enterprise customers globally, we are seeing initial momentum across the U.S. and Europe as those were the first two regions where the new software applications were made available. Since its launch, the company has signed 21 new platform contracts through Q1 2026 with their remaining contract value for those customers of approximately $293 million 13% of which relates to new customers. We are very encouraged by this early success, coupled with the ongoing engagement across our broader installed base and prospective customers. Turning to our ODM, we implemented our agreement at the end of the first quarter, and as of April 1st, now recognize only net commission revenue on hardware. Founded in 1885 as a hardware manufacturer, we had already outsourced all manufacturing, assembly, and logistics by 2022 while continuing to carry inventory on our balance sheet. The ENICOM transition, completed at the end of March after more than a year of preparation, represented the final step in our evolution of becoming a software and services-led business supported by payments and hardware sales. Finally, this March, we announced the sale of our Japan-based banking technology business for $32 million in sale proceeds. This business is now reflected in discontinued operations with the transaction expected to be completed by year-end. Inclusive of this divestiture, we generated nearly $2.5 billion in net proceeds since the spinoff of our ATM business. This includes the divestitures of our four non-core businesses between 2023 and 2026 and the anticipated working capital benefits from the ODM agreement. These sale proceeds enabled us to return capital to shareholders through common and preferred share repurchases, while also supporting debt reduction and targeted investments in our products and infrastructure. By year end, we expect to have returned approximately 10% of the proceeds to shareholders post spin. Building on our momentum, we continue strong customer validation of our voice commerce platform across both retail and restaurants, with growing adoption of our integrated software payments and services offering. These wins reinforce our ability to convert innovation into durable multi-year growth. Darren and Benny will provide additional detail on this momentum in their remarks. And with that, I will turn the call over to Nick.
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