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Marpai, Inc.
3/31/2022
Good morning and welcome to MARPE's fourth quarter and full year financial results conference call. Thank you for standing by. All participants will be in a listen-only mode. Should you need assistance, please signal a conference specialist by pressing the star key followed by zero. After today's presentation, there will be an opportunity to ask questions. To ask the question, you may press star then one. on your touch-tone phone. To withdraw your question, please press star then two. Please note this event is being recorded. I would now like to turn the conference over to Mr. Simon Lee, Vice President of MARPE. Please go ahead, Mr. Lee.
Thanks, operator. Welcome, everyone, to our first year-end earnings call. With me on the call today are MARPE's Chief Executive Officer, Armando Gonzalez, Lutz Finger, President of Product and Development and Chief Financial Officer, Yoram Bebring. Before turning the call over to Emundo, please note that we'll be discussing certain non-GAAP financial measures that we believe are important when evaluating MARPE's performance. Details on the relationship between these non-GAAP measures to the most comparable GAAP measures and the reconciliations thereof can be found in the press release that is posted on our website. Please note that certain statements made during this call will be forward-looking statements as defined by the Private Securities Litigation Reform Act of 1995. Such forward-looking statements are subject to risks, uncertainties, and other factors that could cause the actual results for MARPE to differ materially from those expressed or implied on this call. For additional information, please refer to our cautionary statement in our press release and our filings with the SEC. all of which are available at MarPayHealth.com. And with that, I will turn the call over to MarPay CEO, Emundo Gonzalez. Emundo?
Thanks, Simon, and good morning, everyone. Thank you so much for joining us this morning. It's a pleasure to be here on our second earnings call after our IPO and our first year-end call. I'd like to start by welcoming our new president of product and development, Lutz Finger, who recently joined us from Google. He's joining us today on the call as well. I am very excited about Lutz joining the team and I'll be telling you more about him in a few minutes. I would like to spend a moment to summarize our strategy for the benefit of those of you who may not be that familiar with Marpay. We are a technology company bringing more technology, including artificial intelligence, into the health plan space in the United States. We are going to market as a healthcare payer focused on clients who are self-funded. That is, clients who have chosen not to buy traditional health insurance, but rather who want higher flexibility to serve their employees with optimized care. Marpay partners with these employers and administers all of their healthcare benefits. Our products and services are very differentiated when compared to other healthcare payers. We use technology to help our customers, self-insured employers, reduce their overall cost of their healthcare plans without lowering quality. For example, we use AI to predict certain costly healthcare events months before they happen. Our care teams can reach out to those members and help them to find the most suitable path for their individual situations, which saves money for them as well as our customers. We also work with leading providers of healthcare quality metrics to better measure and understand quality. Also, here we use a mix of AI-driven prediction and a very human intervention to accomplish our mission of improving lives while smartly managing our clients' healthcare costs. Lastly, we have developed technology to improve the entire process of paying medical claims. My goal is to lower the cost of administering a claim to be well below the industry average. During 2021, we cut our cost of administering claims by approximately half. We're continuing this journey in 2022 and beyond. Moving on to the quarter and latest developments, I will let Yoram, our CFO, provide you with the details, but the good news is that in the fourth quarter, we experienced revenue growth of approximately 23% compared to 22% revenue growth we experienced in Q3 when compared to Q2. The main reason for the growth was Texas schools wins that happened in September of 2021, which I told you about on our last call. Q3 revenues included only one month of Texas schools revenue, while Q4 included the three months of revenue from this customer. During the fourth quarter, The number of our customers' employees covered under our company's administered health care plans increased from 25,136 to 25,195. So in other words, the numbers stayed almost flat. We also told you on our Q3 call that the health care industry is lumpy as customers typically select their providers, of which we are one, only once per year. As I mentioned above, Our Q4 growth in revenue was largely based on having higher revenue from our Texas schools for the entire quarter versus only one month in Q3. As a reminder, our organic growth is driven by investments in sales and marketing, which develops our broker channel. We are also exploring M&A opportunities aggressively as a way to bring more employee lives into our platform. In terms of how our sales cycle works, There are common dates during the year that are basically selection points for our clients. It means that both new customers are added and current customers churn on relatively few dates during the year. The most popular is January 1, and then comes October 1, as well as September 1 and July 1. There are, of course, businesses that have different renewal dates, but these are by far the most popular. The right way to measure performance is therefore over time. And we believe that when we are measured over 12 or 24 month time span, our results will speak for themselves. Going back to Lutz, he is joining as President of Product and Development. I believe Lutz is a transformational industry executive with unique perspective on long-term strategy, but also on short-term execution. Lutz came to us from Google. where he left a senior position as group product manager at Google Health. Lutz has the strategic vision as well as the practical know-how to help us become the third party administrator, or TPA, of the future. I believe that his addition to the team is not only an important validation of our strategy, it's also a very important step to ensure that we will implement the strategy in a way that will be optimal to our customers and their employees as well as other stakeholders, including our own employees and investors. You can read more about Lutz in the press release that we published on our website on February 17th. And now I'd like to hand it over to Lutz to say a few words, and then we'll hear from Yoram, who will discuss our results and our guidance. Lutz?
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