Humana AB (publ)

Welcome to the Humana Q2 2026 report presentation. For the first part of the presentation, participants will be in listen-only mode. During the questions and answers session, participants are able to ask questions by dialing pound key 5 on their telephone keypad. If you are listening to the presentation via webcast, you can ask written questions using the form below. Now, I will hand the conference over to speakers CEO Natalie Boulez-Nielsen and CFO Christopher Hero. Please go ahead.

Good morning. Welcome to Humana's Q2 presentation. My name is Evelina Pettersson. I'm the head of IR at Humana. With me today, I have our CEO, Nathalie Bolas-Nilsson, and our CFO, Kristoffer Höro. I leave the word to you, Nathalie. Please go ahead.

Thank you. We will give you a short introduction, followed by financials and operational performance. We will then wrap it up with concluding remarks and open up for questions. Humana is a Nordic care provider with a high degree of specialized care. We have a well diversified portfolio of services in the Nordic countries, with Sweden being the largest market, followed by Norway and then Finland. As regards our Q2 highlights, we are executing on our plan to reach our financial targets, and we have an adjusted operating profit increase of 6% year over year. In Sweden, we can in Q2, as well as we did in Q1, see that the efficiency program is beginning to show on the margin, driven by individual and family, with 7.2% profitability compared to 6.1 last year. We have continued to strengthen our financial position with a net debt ratio now of 2.4. We are continuing to take responsibility in the sustainability area and have now also included customer and employee satisfaction as well as climate targets as KPIs as we have sustainability linked our bank loans. We welcomed our new customers and colleagues from the Homsan LSS units in April. We're continuing on our active growth trajectory and have since our Q4 reporting opened units from our pipeline of approximately 100 million SEK in yearly revenues. In addition to that, we have signed new contracts of approximately 200 million SEK in revenue year to date. Our current pipeline is now consisting of approximately 550 million in revenue in our targeted growth areas with high need and higher profitability. At the end of the quarter, Ambea announced a public offer on Humana. Our current pipeline of signed contracts is now more heavily weighted towards Finland and Sweden, since we have opened several new units in Norway during the first half of the year. As previously announced, we are focusing mainly on disability and elderly care, which will give us a good balance in the service portfolio and will help us reach our financial goals. As already announced, we have made two Bolton acquisitions this year and will continue on this trajectory. This is one of the units we opened during the quarter. It is a specialized unit with four places targeting boys aged 10 to 13. Here we work with trauma-informed care and low arousal approach. And now over for the financials.

Thank you, Nathalie. The change in the revenue development LTM is still impacted by the divestment of the elderly care segment in Finland, and the customer outflow within personal assistance, which however decreased compared to previous periods and some FX headwind. With our secured pipeline, we look forward to increasing our revenues going forward. Moving over to the ABIT development, the adjusted ABIT in the quarter is at 81 million SEK compared to 76 million SEK one year ago. The segments showed in general improved underlying profitability. Also in this quarter, we faced some temporary costs, which we do not foresee to the same extent going forward. The bridge comparing the current LTMA EBIT to last year is impacted by the divested Finnish elderly care, as well as some currency exchange effects. In the quarter we achieved a strong free cash flow generation mainly due to the divestment of the elderly care property in Strängnäs. Also in this quarter we have been active in our capital allocation with a Bolton acquisition in Sweden and also the decided and paid dividend amounting to 64 million SEK in line with the company's dividend policy of a level of 30% of the annual net income.

In Sweden, we have a year-over-year improvement in the margin from 4.1 to 4.4% in the quarter. This is primarily a result of both increased occupancy and the efficiency program starting to show effect. Individual and family has an increase in the margin from 6.1 last year's Q2 to 7.2 this year. As we already mentioned, we welcomed the Homsang customer and colleagues to Humana during the quarter. With this addition, we double our daily activity units and establish a good platform to continue to grow from. We also opened two new units during the quarter. Within personal assistance, we are continuing to reduce the outflow customers. Year to date, we have halved our customer outflow compared to last year, and during Q2, we had our first net positive month. We see an increased inflow of customers and we expect to reach net zero later this year. Even though we have a positive trend on the customer flow, the margin is pressured due to the low increase in the reimbursement this year. We lost the claim process versus the state in district court and we have appealed the verdict to the court of appeal. In Norway, we have a nice organic growth during the quarter. This is both a result of opening the new units in our pipeline, as well as a positive trend in the child and youth segment as regards occupancy. We have had margin pressure during the quarter due to the higher personnel costs, which has not been fully compensated with price increases. We have initiated an efficiency program to address this. In Finland, we have an underlying shift in our portfolio. The open care services have been under pressure for a long time now due to the well-being county's savings programs. Several municipalities have either discontinued the service or started to offer the service in their own management. Revenues in the open care services have decreased with 22% in Q2 this year compared to last year. Luckily, we are focusing on growing in other areas that have been able to compensate for this effect. We have grown with 4% in child welfare services, primarily through increased occupancy, and with 15% within disability services through new units and ramp-ups. Although the margin for the period may not be so impressive and is burdened by 4 million second growth costs, it is an improvement from last year and a positive contribution to the group. We expect profitability to pick up significantly during Q3. We have seen a significant increase in our growth pipeline in Finland year to date and now have a pipeline of signed projects totaling 270 million SEK in annual revenue. These are projects in good locations in bigger cities and with good communications nearby. And we have many more in our pipeline being worked on currently.

Going over to our financial targets and the organic growth, we see that the slight positive trend LTM remains. For the quarter, we are at minus 0.3%, but plus 1.7 excluding personal assistance. With our assigned pipeline, we have a positive outlook on our organic growth going forward. I just talked about the EBIT development on a previous slide and we will get back to details regarding our profitability target on the next slide. Going to our cash flow generation which was very strong for the quarter in combination with our active focus on working capital. This together supported our leverage ratio to come down to 2.4 at the end of the quarter.

We are on track with our initiatives to reach our EBIT target. A large part of the efficiencies targeted our Swedish operation, and this was the second quarter since the program started that we can see improvements on the bottom line. We continue on our digitalization and AI journey, and we see an increased usage of our AI tools. Our new sales and marketing organizations that we introduced in the beginning of the year are also beginning to show effect. We have started a few new units during the period and we have continued to sign new contracts in our targeted higher margin areas. So also here we are satisfied with the development. In addition, we have completed two bolt-on acquisitions that would help us reach our targets. Our focus going forward is to monitor that we reach full effect on our efficiency program fill unused capacity, continue to build our pipeline for organic growth in our strategic areas, and continue with our AI and digitalization efforts. All in all, we are in a good position for margin improvement going forward. And with that, we conclude and open up for questions.

If you wish to ask a question, please dial 5 on your telephone keypad. To enter the queue, if you wish to withdraw your question, please dial 6 on your telephone keypad. As a reminder, if you wish to ask a question, please dial pound key 5 on your telephone keypad. No more phone questions. Back to the speakers for any written questions or closing comments.

Thank you all for listening and wish you a continued good day. Thank you.