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EQB Inc.

Q32026

8/27/2026

speaker
Sylvie
Operator

Welcome to EQB's earnings call for the third quarter of 2026. Note that this call is being recorded on Thursday, August 27th, 2026. It is now my pleasure to turn the call over to Lemar Persaud, Senior Vice President, Investor Relations. Please go ahead.

speaker
Lemar Persaud
Senior Vice President, Investor Relations

Thank you, Sylvie, and good morning, everyone. Your hosts for today's Q3 results call are Chadwick Westlake, President and CEO, CFO, and Punisha Arora CRO. Also present for the Q&A session is Darren Lorimer, EVP Commercial Banking, and Daniel Rattazzi, EVP Personal Banking. After prepared remarks, we will open the lines for questions from our pre-qualified analysts. We encourage you to also log into our webcast and view our quarterly presentation, which will be referenced during the prepared remarks. On slide two of our presentation, you will find EQB's caution Thanks Lemar and good morning. The third quarter marked a historic inflection point for EQB. It is worth taking a moment to acknowledge what it took to get here. The complexity,

speaker
Chadwick Westlake
President and Chief Executive Officer

The pace of change and the sheer amount of effort to decisively close our PC Financial transaction. Hundreds of people across EQB and PC Financial spent months planning, testing, and preparing to make a very complex integration feel seamless from day one. Through it all, we remained focused on our customers, supported one another, and delivered an extraordinary outcome. We're a very different challenger now, with a new level of relevance, reach, and choice for millions of everyday Canadians. What excites me most is that we're only beginning to unlock the opportunity ahead. At the same time, the quarter behind us is not a clean reflection of the earnings power of the combined franchise. We reported only one month of PC financial results in a seasonally dynamic cards business, alongside the accounting and capital impacts associated with the transactions. Even in that context, PC Financial contributed approximately 10 million of earnings, excluding the favorable impacts of purchase price accounting, reinforcing our confidence in the long-term value. Early days, the integration is at, and in some cases, ahead of expectations. Against our 30 million cost synergy target, we achieved 50% on an annualized basis in the first month, plus organic growth month over month across our new product shelf. The composition of our earnings is very different now. On a pro forma basis, PC Financial would have approximately doubled revenue excluding loyalty point costs and nearly tripled non-interest revenue, significantly increasing the proportion of recurring fee-based earnings within the franchise. We've also started to go to market with real ambition for our EQ Bank brand as part of the early integration and with our game-changing PC Optimum and Loblob partnerships. For example, a few weeks ago we announced the Grand Scan Contest, the largest PC Optimum Points giveaway in history, with 25 million points for a single winner. As part of this, we introduced multiple EQ Bank pop-up stores inside Loblaws and three major cities across Canada. Most banks compete for a customer with a one-time offer and an appointment. We're now meeting 14 to 15 million Canadians where they are every week. In the grocery aisle, we're running errands and filling up their cars with brands they trust. This gives us a unique opportunity to build tremendous awareness, engagement, and ultimately customer relationships at a scale very few banks can match. Our purpose is to help Canadians get ahead every day. Today, we have the reach, capabilities, and scale to do that in entirely new ways. Now, before moving to some points on the quarter, a few comments on talent. We welcomed over 300 new PC Financial colleagues, and the transition was seamless from day one. These new colleagues include our Chief Risk Officer, Punish, who you'll hear from shortly. Since joining as part of the PC Financial, he has spent considerable time evaluating our risk capabilities and making enhancements. He is part of a broader strengthening of our team, as we also welcome Michaela Garfield, a Senior Vice President, Customer Growth, Experience and Strategy, and Ian Hanning as Senior Vice President, Credit Cards, Insurance and Operations. On the technology side, we also welcome Basil Eltham, Chief Technology Officer for Digital Business. I want to again thank Marlene Lenarduzzi for her years of service as CRO. We are pleased to continue benefiting from her experience in Council and her role as Special Advisor. Shifting to three areas I'll speak to before Anilisa shares more on results. One, contacts for the quarter. Two are core businesses and three outlook. Despite being a complex and noisy quarter as anticipated, there were several clear encouraging outcomes. ROE and return on tangible common equity, or ROTCE, both improved sequentially and year-over-year. With the closing of PC Financial, we recognize significant goodwill in intangibles, reflecting the value of the acquired franchise and an increase in EQB share price at closing. ROE will continue to show you the full capital we deployed, while ROTCE excludes Goodwill and other intangible assets. We believe it offers a cleaner view of operating performance with the deal closed. For the first time, we generated over $1 billion of revenue through the first nine months into a fiscal year. With just one month of PC results, net interest margin rose to 2.41%, reflecting the evolution of our business mix and earnings profile. We exited the quarter with a much more diversified balance sheet and revenue mix, plus our highest ever level of direct retail deposits. We have an efficient operating model with opportunities for continued improvement in our cost base. Taken together, these results point to a stronger, more resilient franchise with growing earnings power. The primary headwind in the third quarter was a higher level of performing and impaired credit provisions. We proactively updated our provisions following a comprehensive review of our portfolio and the evolution of economic indicators, alongside our assessment of the operating environment and ongoing uncertainty, which Punish will discuss. Early-stage delinquency trends across the portfolio are stable to improving, and we believe we are positioned to perform well across a range of economic outcomes. Turning to the core business, this is a very different company than it was a year ago. We said we would restore efficiency as a competitive advantage, and that work is showing up in our results. We are making clear choices about where to invest capital, focusing on businesses where we see sustainable and attractive returns, and just as importantly, stepping back where we do not. With new energy and focus in personal banking under Daniel's leadership, we gain meaningful market share in single-family uninsured originations and continue to drive strong growth in reverse mortgages. We are leaning into our competitive advantages, sharpening our execution, and winning in areas we choose to compete. I expect that momentum will increasingly translate into stronger net asset growth in the quarters ahead. While market share gains are encouraging, the housing market in general remains subdued with limited industry-wide growth. That said, taking share matters. We are seeing stronger application volumes, deepening broker relationships, and improving underwriting efficiency. As market activity returns, we will be well-positioned to convert that momentum into earnings growth. Our largest revenue-generating business is now credit card interest and fee income, from the tens of billions in annual spend across our suite of PC MasterCards. In the first month following close, credit card applications increased 3% month-over-month, with initial cross-selling to existing eqBank customers. It was also a record month for new PC insurance policies, reaching 93,000 in force. These indicators point to strong customer engagement and an encouraging start. Commercial banking continues to perform well under Darren's leadership. Importantly, our insured multi-unit residential business, which finances exactly what Canada needs more of, purpose-built rental housing supply. Uninsured commercial real estate remains the more challenging part of the market, and our approach has been consistent. Fewer, better opportunities with strong risk adjusted yields and close attention to credit quality. Being cloud native and API first was a deliberate choice years ago and it's paying off now. It's why we can integrate a business like PC Financial at this pace, why we can scale without adding costs at the same rate and why our investments in technology and AI translate into efficiency rather than added overhead. This creates a structural advantage over institutions many times our size, and we intend to keep pressing it. That brings me to outlook. We have one quarter left in fiscal 2026, and we look forward to sharing our fiscal 2027 and refreshed median term outlook at our investor day on December 7th, which is set to be an immersive and highly engaging morning for attendees here in the EQ Bank Tower. In Q4, investors will see their first full quarter contribution of PC Financial, a further increase in weighted average shares outstanding, and still only a portion of the synergies we expect to realize. We have all experienced sentiment in past days, weeks, and months about the magnitude of geopolitical and macro uncertainty and the potential impact to Canadian employment and the economy broadly. We do believe Canadian households are proving resilient. and our balance sheet shows that. But we do focus on everyday Canadians and small business owners that are impacted. Our purpose is to be there to help them get ahead every day, and this volatility and uncertainty could continue for an extended period of time. But taking those factors into account, we expect fiscal 2026 ROE will improve further from our Q3 level, including ROTCE and the 12% range as we make strides toward our medium-term ranges. We built proactive provisioning in Q3 in readiness for this type of environment, and the ongoing trade uncertainty could still add more sensitivity to these ranges. On capital allocation, our focus is reinvestment in the business while maintaining the flexibility that has long been one of EQB's strategic advantages. Our top priority is a successful integration and progress to our ROE objectives. We will remain opportunistic across share repurchases with capacity under our existing NCIP, Thanks, Chadwick, and good morning, everyone.

speaker
Anilisa Sainani
Chief Financial Officer

As a reminder, my comments will be on an adjusted basis, and you can find a summary of these adjustments on slide 25 of today's presentation. Adjusted results exclude the $219 million day one provision on performing acquired credit card receivables and other acquisition-related items. Starting on slide 7, as Chadwick mentioned, Q3 marks the beginning of a significant shift in EQB's earning profile. and the immediate shift in our revenue mix and balance sheet. As this is our first quarter reporting as a combined business, we have provided additional detail on the acquisition and related accounting impacts on slide 23 of today's earnings presentation. Slide 24 also highlights key accounting considerations related to the acquisition and how the impacts are expected to flow through reported and adjusted earnings going forward. With that context, I'll turn to this quarter's financial performance. Sequentially, diluted EPS was up 4% to 212, and ROE increased to 10.3%. The positive impacts of the acquisition and continued expense discipline more than offset a continued tough operating environment that resulted in higher PCLs and slower revenue growth. overall delivering returns on a significantly larger equity base following the acquisition. ROTCE, which excludes the approximately $580 million of goodwill and intangibles recognized on July 1st, increased 40 basis points to 11.1%. Turning to the balance sheet on slide 8. Loans under management, or LUM, are a key performance metric. as they include our market leading position in insured multi-unit residential mortgages. LUM increased 12% year over year and 7% sequentially to $82.5 billion. Sequential growth was primarily driven by the acquisition of the acquired PC financial cards. Excluding the acquired cards, LUM increased 1% sequentially, driven by continued strength in our insured multi-unit residential We achieve this growth despite softer market conditions, reflecting the benefits of our ongoing strategy to optimize our portfolio mix and redeploy capital away from lower-return businesses, including certain pockets of insured single-family residential and long-haul and subprime leases in our equipment financing portfolios. Conventional Loans which exclude the insured single-family and multi-unit residential portfolios are the primary contributor of net interest income. Conventional loans increase 16% year-over-year and 14% sequentially, reflecting the addition of the cards to the EQB product shelf and continued growth across most remaining portfolios. Looking ahead, the addition of PC Financial broadens the drivers of growth across the franchise. While lending remains an important growth engine, we now benefit from the addition of a scaled, loyalty-linked cards business and a significantly larger customer base, reducing our dependence on housing-related activity. We are on track to achieve our 2026 long growth outlook of high single-digit to low double-digit growth and now expect to land in the upper end of the range as a combined franchise. Now, turning to deposits. Total deposits were up 3% year-over-year and 2% sequentially, driven by growth in retail banking deposits following the closing of PC Financial, partly offset by the impacts of uncovered bond maturity and seasonality in credit union balances. We continue to access a diversified mix of funding sources. This provides important flexibility and enables us to actively manage and optimize our cost of funding while maintaining pricing discipline in a competitive environment. We also continue to improve the proportion of lower cost funding, supporting margin resilience in a difficult and highly competitive environment. Retail deposits now represent 29% of total funding, up more than two percentage points from a year ago. As we deepen customer relationships across our larger franchise, we expect further growth in lower cost deposits and a continued strengthening of our funding profile. Turning to NII on slide nine. Net interest income was 319 million, up 22% both year over year and quarter over quarter. NIM increased 33 basis points, reflecting a structural shift in our product mix and Margin Profile, following the addition of the acquired credit card portfolio. Margins and other personal and commercial portfolios were stable on a normalized days basis as compared to last quarter, reflecting disciplined pricing and proactive margin management. Looking ahead, we expect margin performance to improve next quarter, reflecting a full quarter's contribution from PC Financial. Turning to slide 10. Non-interest revenue of $73.9 million increased 55% year-over-year and 77% sequentially. The addition of PC Financial represents a significant diversification of our revenue streams and introduces a larger source of recurring fee-based income through interchange, card fees, and insurance-related revenue. These benefits were partially offset by lower securitization income, where we saw activity moderating and tighter spreads, driven by sluggish economic and interest rate environments. Turning to NICS on slide 11. Adjusted non-interest expenses increased 19% year-over-year and 32% sequentially. Year-over-year results reflected the addition of PC Financial, partially offset by the benefits of the strategic restructuring program completed last October. where we are tracking to exceed our pre-tax expense savings target of $45 million while continuing to invest thoughtfully in growth and strategic priorities. Sequentially, results reflected the addition of PT Financial and higher initiative spending while expense discipline remained strong. Recall that Q2 also benefited from a few favorable items including a capital tax benefit. Efficiency remained strong at 50.1%. and we are on track to achieve our low 50s target for fiscal 2026 despite loyalty-linked cards portfolios carrying a higher relative expense profile. Our focus remains on managing the combined organization thoughtfully while continuing to invest in customer growth and the capabilities required to support a business of greater scale. As Chadwick mentioned, we have strong initial momentum capturing integration cost synergies already. and finally, turning to capital on slide 12. The bank's CET1 ratio remains strong at 13.4% as compared to 13.6% last quarter, reflecting the impact of RWA growth, primarily driven by the acquisition and mostly offset by the issuance of common shares and modest capital consumption associated with the quarter's reported results. Our total capital ratio is strong and remains well above our target and regulatory minimums. We also increased the dividend to 63 cents per share this morning, up 3% quarter-over-quarter and 15% year-over-year, continuing our track record of returning capital to shareholders. I'll now turn the call over to Paneesh to take us through BISC. Welcome, Paneesh.

speaker
Punisha Arora
Chief Risk Officer

Thank you, Anilisa and Chadwick, for the kind introduction. It is a privilege to serve as the CRO of EQB Inc. I'll start with slide 14. The closing of PC Financial Acquisition meaningfully changes the composition of our lending portfolio. It also resulted in several acquisition-related credit impacts that are important to distinguish from the credit underlying performance. As Anilisa mentioned, we recorded day one performing provisions of $219 million against the card portfolio. It is one-time acquisition-related provision and does not reflect credit duration since closing. Drawing on my experience managing PC Financial's risk group, I would highlight our key following points about the portfolio. PC Financial's credit card portfolio is seventh largest by purchase volume, which drives fee-based interchange revenue, and eighth largest by outstanding balances. It is top-involved card for 42% of our customers, driving strong engagement and loyalty. Approximately 72% of the customers have been with PC Financial for more than five years, underscoring the loyalty and tenure of the customer base. Finally, a significant portion of our purchase volume comes outside Loblaw Banners, underscoring the broad utility of the card. Speaking about the credit quality of the portfolio, approximately 70% of the customers are Super Prime, with an average FICO score of 768. The portfolio is well-diversified across Canada. Taken together, these metrics reinforce our view that this is a resilient, high-quality portfolio, but strong through the cycle performance characteristics. We believe the portfolio scale, seasoning, and broad national customer base provides a strong foundation as we integrate cards into our risk management framework. Performing provisions were $35.2 million, largely driven by acquired credit card portfolio, which contributed $21 million during the July, as well as a material built with the personal residential portfolio in response to the current macroeconomic environment. In an environment characterized by persistent uncertainty, our priorities are unchanged, disciplined lending and rigorous credit oversight. Our asset-backed lending portfolios continue to be focused in urban areas with economic diversity. Our ACL coverage ratio increased to 95 basis points or 50 basis points, excluding the impact of the credit card portfolio, compared to 46 basis points in Q2 and 33 basis points a year ago. Turning to slide 15, Impaired PCLs increased seven basis points sequentially to 42 basis points, reflecting higher provisions across the personal and commercial business, excluding the cards. In personal lending, impaired provisions increased to 17 million, reflecting continued market softness fueled by uncertainty and extended resolution times. The pressures remained concentrated in select GTAs surrounding suburbs and continued to primarily associated with vintages associated with peak market values. Importantly, as noted in prior quarters, we have not observed these pressures spreading to the other regions or vintages. In commercial, impaired provisions increased to $24.9 million. These provisions remain concentrated in small number of previously impaired loans that continue to experience extended resolution times within the subdued commercial real estate market. In equipment financing, provisions increased to $8.4 million, reflecting higher formations during the quarter. While performance in the portfolio was elevated in Q3, we continue to see the benefits of repositioning actions undertaken over the last two years, including reducing our exposure to long-haul trucking and shift to higher-quality assets. Turning to slide 16, gross impaired loans increased a modest $38 million, the lowest rate of sequential since Q125. The growth impaired loan ratio declined due to growth in overall loan portfolio, including the addition of the acquired credit card receivables and slowdown in pace of new formations. Formations were down 16% sequentially, primarily reflecting lower commercial formations, partly offset by modest increase in residentials. Residential gills increased 5% quarter-over-quarter, driven by continued pressure in softer housing market and longer work-out times. Gills in commercial lending increased a modest 1% quarter-over-quarter, driven by new formations partly offset by resolution and write-off amid a subdued real estate market. As a reminder, approximately 85% of our commercial loan is CMHC-insured. We are encouraged by this quarter's modest increase and the last quarter's decline, excluding the large single insured exposure. Overall, while credit quality remains uneven, particularly within the portions of residential and commercial real estate markets, we remain comfortable with the quality of our portfolios, the level of reserves we carry, and actions we have taken to proactively position the balance sheet through the cycle. The addition of PC financial credit card portfolio further diversifies our credit exposures and earnings profile away from Canadian real estate while continuing to offer attractive risk-adjusted returns. Against a backdrop of elevated macro and geopolitical risk, we continue to expect normalization to be skewed towards 2027 absent a material shift in the outlook. With that, I will turn the call back to Lemar for Q&A portion of the call.

speaker
Lemar Persaud
Senior Vice President, Investor Relations

Thanks, Punish. I would ask that you limit yourself to one or two questions and then please recue so that we can get to everyone. With that, operator, can we have the first question from the Lions?

speaker
Sylvie
Operator

Thank you, sir. Just a reminder, ladies and gentlemen, if you do have any questions, please press star followed by one on your touch-tone phone. And if you wish to withdraw from the process, please press star followed by two. Thank you. And your first question will be from John Aiken at Jefferies.

speaker
John Aiken
Analyst, Jefferies

Good morning, Phineas. Just wanted to clarify your statements on the commercial portfolio. First, commercial X, the equipment financing, you said the increase in the impaired provisions were basically because of the extended resolution portion. Was any of the increase actually related to new formations within the commercial X equipment financing portfolio?

speaker
Punisha Arora
Chief Risk Officer

I would say it was no major formations came from the portfolio.

speaker
John Aiken
Analyst, Jefferies

Okay, so then when I take a look at the fact that the impaired provisions are actually increasing given the extended resolution period, what can we expect moving forward in terms of is this going to continue to tick up until these things are resolved, or was there something unusual in the court that caused the $2 million increase?

speaker
Darren Lorimer
Executive Vice President, Commercial Banking

Yeah, Darren did want to... Yeah, so I was going to add to that. So I think you were talking commercial to real estate impairments. Just wanted to be clear. And so the majority of the increase in provisions we took were on a handful of larger commercial loans where those have been with us for a while, not new formations. And we have seen some softening in distressed asset values in certain locations and certain property types. So that really reflects the increased provisioning. We feel very strongly that they're well provisioned at this point and don't expect material new provisions next quarter all else equal.

speaker
Darren

Okay, thank you. I'll recoup.

speaker
Sylvie
Operator

Next question will be from Gabriel Deschaines at National Bank. Please go ahead.

speaker
Gabriel Deschênes
Analyst, National Bank Financial

Hi, thank you and good morning. My first question is on the expenses. It's been a good story for the past few quarters, coming in lower than I expected anyways. I get you're managing the costs against the revenue growth you're seeing, which is reasonable, advisable, all that stuff. Just wondering how that evolves in the coming quarters as the PC financial integration advances. Any promos, rebranding, things that cost money that might create some noise in the coming quarters, or is that just going to be offset through the synergies?

speaker
Chadwick Westlake
President and Chief Executive Officer

Thanks, Gabe. Good morning. So a couple of different dimensions there. One, I'll reiterate what I said, that efficiency will be and needs to be a competitive advantage of EQB. And so we'll always continue to evaluate this on a continuous improvement process. And there's a few dimensions to that. That Anilisa will speak to in a minute. But I would say, are there costs associated with integration? Yes, we'll certainly have an integration budget and we'll disclose as we spend that. But there is investment we'll make to converge our brands, to converge the digital platforms. and to ensure we're actually building fulsome customer relationships. So that's all part of our business case and when we really express the accretion that we think we'll still generate from this deal. But Anilisa, you want to talk about a couple of the cost components to consider and how we're actually going to improve?

speaker
Anilisa Sainani
Chief Financial Officer

Yeah, absolutely. Thanks, Gabe, for the question. I mean, our philosophy is that expenses need to move in line with revenues and so we're targeting an overall efficiency ratios maintaining in that low 50s range. Of course, loyalty-linked credit cards have a higher overall expense base as we do that, but we will be really intentional around where we invest. We see the integration and the acquisition of PC Financial provide significant cross-selling opportunities, and that will take investment together with other areas of growth across the bank and continued innovation and building out capabilities. Overall expenses has been a very positive storyline. We have consistently delivered thoughtful expense management throughout the quarter and we'll continue to do that.

speaker
Gabriel Deschênes
Analyst, National Bank Financial

All right. And then as far as the credit performance goes in the mortgage book, maybe let's dissect the impaired PCL. Is that on newly impaired loans or are we still seeing any I'll call them catch-up provisions on previously impaired ones because they're spending more time on the market, more maintenance costs and all that. And then more broadly, are we still seeing the issues in the same regions or cities, whatever, or is it broadening at all the areas of service?

speaker
Chadwick Westlake
President and Chief Executive Officer

Yeah, no, well, I'm going to turn to Panisha again. He shared some of that in his remarks, but I'd say, Gabriel, as well, we've been preparing for these types of scenarios, right, in our modeling. There's always judgment. There's models. We've been thinking through these types of scenarios, and that's why we mentioned there was more proactive build that we did. That's why you saw the performing build component. but do you want to talk a little bit about the single families from UPSA points for again?

speaker
Punisha Arora
Chief Risk Officer

Thanks, Chadwick. You know, our provisions, you know, are remaining concentrated in the shoulder vintages that, you know, we've spoken in past. These are particularly in GTA, you know, where property values have fallen and resolution times are taking more. So, by and large, it is in the same regions and we have not seen the movement of these to any other regions.

speaker
Gabriel Deschênes
Analyst, National Bank Financial

Right. And then the nature of the impaireds is that the – or the impaireds we saw this quarter on – Formations in the quarter, or are they any increases to previously impaired mortgages?

speaker
Darren

It was with both.

speaker
Gabriel Deschênes
Analyst, National Bank Financial

Both? Okay.

speaker
Darren

Yeah, it's been both.

speaker
Gabriel Deschênes
Analyst, National Bank Financial

All right. Thank you.

speaker
Sylvie
Operator

Question will be from Fernando Terralba at TD Securities. Please go ahead.

speaker
Fernando Terralba
Analyst, TD Securities

Thank you. I just wanted to start off with PC Financial, and apologies if I missed this earlier, but anything you can give us on timing or magnitude of what you expect there to ramp up in terms of growing the retail deposits with the acquired business?

speaker
Chadwick Westlake
President and Chief Executive Officer

Sure, Fernando, good morning. It's a great question. We're excited about quite a lot of growth from this business, and we saw some of that even in the first month where I mentioned we saw growth in applications, growth right across the product shelf. We have a really concise strategy here, and I think Daniel runs this business, and I think, Daniel, do you want to share some comments on how we're going to grow deposits, but the overall business as well?

speaker
Daniel Rattazzi
Executive Vice President, Personal Banking

Yeah, thanks for the question, Fernando. I mean, the way we think about growth now as an integrated bank is we think about growth from a customer perspective, and that'll span across all the different product areas that we now support. So our strategy will be to look within the customer base that we have, look within the PC optimum customer base and think about how we can attract multi-product customers new to the bank and also how we can take our existing customers and move them across products, card products into deposits and into GICs and if it's core EQ bank deposit customers moving them into the card products.

speaker
Fernando Terralba
Analyst, TD Securities

Thank you. That makes sense. And then just to shift over a little bit into residential mortgage credit. One thing that stood out to me is, you know, delinquencies have been on a downtrend for the past couple of quarters. So that certainly is a positive. But new formations, they are either stable or up for the residential book. Just wondering why that's the case.

speaker
Punisha Arora
Chief Risk Officer

Go ahead, Benicia. Yeah, you know, We have looked at the models we have and decided to basically take an holistic approach on these ones. Models are showing both judgment and model-driven numbers, and we have incorporated this in the final provision that we've taken, and we are very comfortable with that number.

speaker
Fernando Terralba
Analyst, TD Securities

So you're saying that the new formations... Sorry, I'm not sure that I understood that. You're saying that the new formations reflect greater conservatism on existing loans, or is it that there's new loans that are becoming impaired as time goes by, even though the delinquencies are down?

speaker
Operator
Operator

Yes, it's on both.

speaker
Fernando Terralba
Analyst, TD Securities

Okay, thank you. And then just maybe one last one. I also noticed that LTVs on originations, not the entire loan, but just on originations, they continue to climb. They're now at 71%. Just wondering how that affects your outlook for credit, because I would imagine if you want to be more conservative, wouldn't that mean that LTVs on newly originated mortgages should be down rather than up? Any color you can offer on that would be helpful. and that's uninsured mortgages I'm referring to.

speaker
Daniel Rattazzi
Executive Vice President, Personal Banking

Yeah, it's Daniel here. I guess a couple of things I would say is nothing's changed in terms of our adjudication criteria for new mortgages. I mean, obviously on the insured side, you do see higher LTV. That's the nature of the product. So we have re-entered into the prime insured space, and so you will see higher LTV in those, but obviously offset by the fact that the clients have default insurance against it. But nothing on the uninsured side that would be outside of our historical approval criteria for new originations.

speaker
Darren

Okay, that's fair. Thank you very much.

speaker
Operator
Operator

Next question is from Paul Holden at CIBC.

speaker
Sylvie
Operator

Please go ahead.

speaker
Paul Holden
Analyst, CIBC

Thank you. The first question is going back to the single-family residential mortgages, a number of questions on credit trends. I think the real question people are trying to get to is have impaired PCLs peaked here or is there more to go? And if the answer is they've peaked or reached a plateau, what metrics would you point us to to support that argument?

speaker
Punisha Arora
Chief Risk Officer

Yeah, you know, I think it's a great question. You know, from my perspective, you know, what we've done is, you know, we've looked at the comprehensive, you know, nature of our models and, you know, at the quarter end, you know, we've included, you know, all the judgment and, you know, model outputs and, you know, our view is that, you know, we are appropriately provided at the end and we've taken several quarters of the lower delinquencies in the equation as well.

speaker
Darren

Okay. So that answer is

speaker
Paul Holden
Analyst, CIBC

You believe they've peaked and you're now adequately provisioned?

speaker
Chadwick Westlake
President and Chief Executive Officer

We're proactively provisioned for the current environment. I think what we're saying is there's still going to be uncertainty out there, but we proactively also apply judgment to build the performing provisions given the current environment. So we are comfortable with our provisioning, but that's an important part of the build that we made. Okay. You look at that 50 versus 30 basis points, right? That's a reflection of the proactive build.

speaker
Paul Holden
Analyst, CIBC

I understand. Okay. Anything then, so following up on that, like anything you can point to just in terms of like from a rate of change argument, right? Like there's some, the reason I'm going to drill down on this is there's some conflicting type information I see, right? Where you look at the delinquent but not yet impaired and those are improving and I think improved two quarters in a row again sticking with single family residential yet formations are up and that's why I just want to drill down onto this like what should we look into to get confidence again if we should get confidence that the situation has stabilized or maybe we should take a view that well maybe it hasn't stabilized maybe there is potential for impaired to continue to go up in the near term.

speaker
Chadwick Westlake
President and Chief Executive Officer

Yeah, well, again, that's why we, what I'd say again, Paul, is we practically built for a higher level of uncertainty. This has not spread past what we talked about. You know, we talked about these particular vintages for a period of time. I agree we've seen some great improving, stable to improving trends. Formations are slowing. So that's always going to be one of your key indicators, right? The delinquencies and formations, whether they're slowing. So the days past due is down. That's another metric that we look at regularly, and that's improving as well. So I'll keep reiterating, we've been proactive given the economic environment to do a further build, but the key indicators around formations, delinquency, days past due, those are all stable to improving. So that should be seen as an encouraging trend.

speaker
Paul Holden
Analyst, CIBC

Okay. Okay. All right, I'll leave that one alone. I want to go back to another question that was asked earlier in the call, because I do also think it's a really important question, which is kind of on the timing at which you can actually start to pursue this growth strategy, right? So you can provide an overview of what the growth strategy is, but like, you know, when should we expect This growth strategy to really kind of manifest. Does it take a year of integration before you can really start pushing growth through PC customers and PC cards or cards into existing EQB clients? Or maybe it goes faster than that? I guess that's what we're trying to suss out here. How long does it take before we can start seeing some of those results of the growth strategy?

speaker
Chadwick Westlake
President and Chief Executive Officer

Yeah, for sure, Paul. It's... It's an excellent question that we're happy to provide more context on with Daniel because my short answer is they started day one. Day one, we're seeing that now. We really want to reinforce the excitement and the momentum that we have day one. And it's going to look a lot different day 100, day 365. There's a lot of excitement to share. But Daniel, do you want to give a few components to that?

speaker
Daniel Rattazzi
Executive Vice President, Personal Banking

Yeah, thanks, Chadwick. You took my answer. It started day one in July. So we went out... Very quickly after legal day one already to our EQ Bank customers with really attractive offers for the PC MasterCard and we saw great results. And we're going to continue to do this. Obviously through integration we're going to start bringing the platforms together, the technology together, the digital experiences together. We have a lot of work to do of course on physical branding and how we show up in our 6,000 locations across the country. But that doesn't stop us from bringing value to the customers, our combined 4 million customers that we have today, and helping them both understand and be aware of our brands and our products, but also start to take advantage of the great opportunities to do more business with us. We have pop-up locations going up across the country. It's generating a ton of excitement right now. So there is a lot going on. The way, what I would look for from us is the continued momentum both on how we're deepening relationships with our customers and also how we're bringing in new active customers into our bank. That'll be a key thing that we're focused on over the coming months.

speaker
Chadwick Westlake
President and Chief Executive Officer

Yeah, the only part I'd re-underline, Paul, is that you don't have to wait for everything to converge to see that growth. That's what I don't want people to believe. We have a wonderful platform with PC MasterCard, PC Money Accounts, PC Insurance, the list goes on, and PC Optimum, 18 million members. All of this comes together into our new ecosystem. The growth will simply expand further past that as we converge the platforms. But all the ingredients are there, and the accelerator is already moving.

speaker
Paul Holden
Analyst, CIBC

Okay. The answer is clear now and helpful. Thank you.

speaker
Operator
Operator

Next question will be from Darko Mihalic at RBC Capital Markets.

speaker
Sylvie
Operator

Please go ahead.

speaker
Darko Mihailić
Analyst, RBC Capital Markets

Hi. Thank you. Good morning. My question is for Punish, and nice to meet you over a conference call. I look forward to meeting you in person. But typically it's been my experience that when we do get a new chief risk officer, they typically do a deep dive and a review of the portfolio. So I haven't heard you explicitly say you're doing it, but my question is sort of twofold along those lines. First is, are you indeed doing a deep dive on the portfolio? And then secondly, would it be reasonable to conclude that you might be able to finish this deep dive by year end?

speaker
Punisha Arora
Chief Risk Officer

I would say I've already done deep diving. I've spent the first 45 days on the portfolio. We've looked at portfolios from various angles. Where are the vulnerabilities? What are the models reflecting? What's happening on resolution times for us? What's happening in the LGD? During this period, I would say I've taken all these factors into the equation. We have I'm fairly comfortable to highlight that the provisions that we have taken are appropriate. Having said this, there are a couple of other areas that I would spend time in Q4 and reflect. But overall, very comfortable with the number we have booked based on all the enhancements that I've done in my first 45 days.

speaker
Darko Mihailić
Analyst, RBC Capital Markets

Okay, and so it's reasonable. I mean, what portfolios might still be up for a deeper dive, a little bit more of a review? Would I be correct in thinking it might be commercial equipment finance? And that may be given the action you took today or this quarter with respect to mortgage performing reserves, that that mortgage reserve is sort of a function of the deep dive there. and maybe commercial and equipment comes by year end. Is that a reasonable thought process for me to go through?

speaker
Punisha Arora
Chief Risk Officer

No, I would say, you know, we've looked at, you know, I would say, you know, I've looked at commercial, we've looked at equipment finance, and, you know, we have looked at SFR, where I mentioned that, you know, things that, you know, we will look in Q4S and, you know, how scope and evolving nature of the macro environment and how do we reflect that in the equation. So, you know, from a deep dive perspective, we've looked at SFR, we've looked at commercial, we've looked at equipment financing business, and all aspects have been covered in the appropriate provisions that we've taken in the quarter.

speaker
Darren

Okay, thank you very much. Appreciate that.

speaker
Sylvie
Operator

Next question will be from Mike Rizvanovich at Scotiabank. Please go ahead.

speaker
Mike Rizvanovich
Analyst, Scotiabank

Good morning. Chadwick, I just wanted to go back to your comment on, I think what you mentioned was the ROTC potentially moving from 10 to 11, and then just by the differential, it sounds like ROTC moving towards 11, which means the ROE would probably move towards something north of 11. Just in the context of that guidance, I know it's just a loose sort of guidance, but are you just building in conservatism there? Because when I think about PCLs potentially normalizing and maybe we finally get some increased activity in the housing market, it's been anemic for so long. It seems like you could just potentially, if those things do happen, just blow right past that number. So I'm just wondering if that's a conservative bent on what you said earlier.

speaker
Chadwick Westlake
President and Chief Executive Officer

Yeah, so I'd said on my remarks, so expansion from Q3 and ROTC in 12% range, right? So that's a range. There's always going to be seasonality with cars. There's going to be various factors. I wouldn't say conservatism is an accounting term, but we're being practical and thoughtful, applying our judgment in the current operating environment. It's... Anilisa Sainani and go higher from here in ROE and ROTC.

speaker
Mike Rizvanovich
Analyst, Scotiabank

Okay, I get it. Sorry, I misquoted. The ROTC 12, which means ROE would be somewhere in that 11 range. Okay, and then just on the credit and interest rate, Mark, I just want to get your color on this. I know it's common practice that banks do leave this in adjusted numbers or core numbers, but in the case of EQB with this deal, because it is such a sizable transaction, It does seem to set up a dynamic where as that mark comes off into 2028, it just seems to set up a pretty tough comp year for 2028 versus 2027 in terms of the growth. Do you have any concerns on that? I'm just wondering the rationale of leaving such a sizable amount in your core numbers, which looks like it'll disappear in about seven or eight quarters.

speaker
Anilisa Sainani
Chief Financial Officer

Yeah, thanks, Mike, for the question. We've included on slide 24 of the earnings presentation kind of a roadmap, if you will, to make sure that it's really clear and transparent, the impact of those marks in quarter and also the impact of those marks in future quarters. You know, the reality is those marks, the fair value marks, they are a true reflection of the economics of the portfolio that we bought. It's no different than buying another bond at a premium or a discount, and we treat this exactly the same way. And so there's real economic value in those, which is why they continue to impact the results. You're absolutely right that they don't last forever, but what happens effectively is that as the marks come down, we get really good momentum on our synergy targets. For example, our cost synergies, we've already achieved the 50% of the $30 million two-year target that we set, and that continues to come in. We think about the cross-selling and the integration work that both Chadwick and Daniel have talked about this morning. And so, yes, it is quite a bit to earn through, but we have a lot of confidence and conviction in the deal thesis.

speaker
Mike Rizvanovich
Analyst, Scotiabank

Okay, appreciate the call. And just so I can sneak a quick one in for Punish, just in terms of the court backlog that's been a bit of an issue for EQB in getting resolutions, has that started to improve at all?

speaker
Daniel Rattazzi
Executive Vice President, Personal Banking

I can actually take that, and Daniel, we look at this very closely on the collections side. I think I shared last quarter we were seeing collections timelines starting to push into the 12 to 18 months for enforcement. It's actually getting longer. We're now seeing some in the 18 to 24 months. It's national. It's across the country. I would highlight Quebec has been the most challenging. But what I would have said last quarter, 12 to 18, it's now starting to push 18 to 24. So it continues to be a challenge from an enforcement standpoint.

speaker
Darren

Okay. It's helpful. Thanks for the call. Thanks, Mike.

speaker
Operator
Operator

At this time, Mr. Westlake, we have no other questions registered.

speaker
Sylvie
Operator

Please proceed.

speaker
Chadwick Westlake
President and Chief Executive Officer

Thank you. You know, the best way to understand a business, is to try their products and services. If you haven't yet, please consider applying for one of our new leading suite of MasterCards so we can help you generate more PC optimal points. Try a new QBank account or PC Money account. It's free, simple, and rewarding. Once you try it, you'll see why hundreds of people are opening accounts by the day. There's so many great ways we can help you get ahead every day. We look forward to speaking with you again at our Q4 earnings call on December 3rd. Have a great day.

speaker
Sylvie
Operator

Thank you, sir. Ladies and gentlemen, this does indeed conclude the conference call for today. Once again, thank you for attending. And at this time, we do ask that you please disconnect your lines.

Disclaimer

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