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5/11/2023
Thank you for standing by. This is the conference operator. Welcome to the Sangoma Investor Conference Call. As a reminder, all participants are in listen-only mode and the conference is being recorded. I would now like to turn the conference over to Samantha Reburn, Chief Legal Officer. Please, go ahead. Thank you, operator.
Hello, everyone, and welcome to Sangoma's third quarter fiscal 2023 investor call. We are recording the call and we'll make it available on our website for anyone who is unable to join us live. I'm here today with Norm Worthington, Sangoma's interim executive chair, and Larry Stock, chief financial officer, to take you through the results of the third quarter of fiscal year 2023, which ended on March 31st. We will discuss the press release that was distributed earlier this afternoon, together with the company's financial statements and MD&A, which are available on CEDAR, EDGAR, and our websites. As a reminder, Sangoma reports under International Financial Reporting Standards, IFRS, and during the call, we may refer to terms such as adjusted EBITDA and adjusted cash flow that are non-IFRS measures, but which are defined in our MD&A. Before we start, I'd like to remind you that the statements made during the course of this call that are not purely historical are forward-looking statements regarding the company or management's intentions, estimates, plans, expectations, and strategies for the future. Because such statements deal with future events, they are subject to various risks and uncertainties, and actual results might differ materially from those projected in the forward-looking statements. Important factors that could cause actual results to differ materially from those in the forward-looking statements are discussed in the accompanying MD&A, our annual information form, and our annual audited financial statements posted on CDAR, EDGAR, and our website. With that, I'll hand the call over to Norm.
Thanks, Sam. Good afternoon, everyone, and thank you for joining us today. Before we jump in, I'd like to introduce myself. For those of you who don't know me, I joined Sangoma's board as part of the Star to Star acquisition, which closed in March of 2021. Prior to joining the board, I served as founder, chairman, and chief executive officer of Star to Star Communications, and I have over 30 years of experience in the software and software-enabled services industry. Since assuming the role of interim executive chairman, my top priority has been connecting with our terrific customers, partners, and employees around the globe. I have been in direct contact with these constituents through in-person engagements, phone calls, countless Sangoma video meetings, town halls, and the like. My first responsibility has been to understand what is going well and what areas of our business need to incorporate change. My job in listening and thinking about these things is ongoing. However, what I've heard to date has validated my confidence in the opportunity that lies ahead for Sangoma and better equips me to provide our incoming CEO with a full comprehensive briefing of Sangoma's operations. Before I turn it over to Larry to discuss our third quarter results, let me briefly touch upon CEO succession. While I'm humbled that the Board has asked me to step in during this transition period, I'd like to make it clear that it's neither my plan nor ambition to serve as Sangoma's permanent chief executive. I have served in that role in the past of other companies, and more recently have enjoyed working with Sangoma as chairman, and it is my intent to continue in that latter role. The search for our next CEO is well underway, and it is a top priority for myself and the Board to find the right individual to lead Sangoma on a permanent basis. I look forward to the opportunity to introduce our next chief executive to all of you sometime in the near future. In terms of strategy, we are pleased that our results continue to show traction as evidenced by two consecutive quarters of organic growth in services at approximately a 10% annualized rate. While it remains true that product revenue has slipped recently, it is now settling into a range more in line with historical levels. Going forward, we also have the intent and desire to share additional financial and operational metrics and drivers. You'll hear more about this beginning in fiscal 24 as we continue to fine tune the most appropriate metrics to communicate our message and story. And of course, on an ongoing basis, we shall continue to identify opportunities for improved efficiency and effectiveness throughout our operations. With that, I'll turn it over to Larry to discuss our Q3 results. Larry?
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