4/25/2024

speaker
Alice
Chorus collaborator / conference operator

Ladies and gentlemen, welcome to the DWS Group Q1 2024 results with Investor and Analyst Conference School. I'm Alice, the chorus collaborator. I would like to remind you that all participants have been listed on the mode and the conference is being recorded. The presentation will be followed by a Q&A session. You can register for questions at any time by pressing star and one on your telephone. For operator assistance, please press star and zero. The conference must not be recorded for publication or broadcast. At this time, it's my pleasure to hand over to Oliver Flader. Please go ahead.

speaker
Oliver Flade
Head of Investor Relations

Operator, thank you very much, and a good morning to everybody from Frankfurt. This is Oliver Flade from Investor Relations, and I would like to welcome everybody to our earnings call for the first quarter of 2024. Before we start, I would like to remind you that the upcoming Deutsche Bank analyst call will outline the asset management segments results, which have a different parameter basis to the DWS results we're presenting now. I'm joined by Stefan Hobbs, our CEO, and Markus Kobler, our CFO, Stefan will start with some opening remarks and Markus will take us through the presentation. For the Q&A afterwards, please could you limit yourself to the two most important questions so that we can give as many people a chance to participate as possible. I would also like to remind you that the presentation may contain forward-looking statements, which may not develop as we currently expect. and I therefore ask you to take note of the disclaimer and the precautionary warning on the forward-looking statements at the end of our materials. And for this quarter, we would also like to make you aware of the following. In the interest of increased transparency and due to the different nature and dynamics of the businesses, DWS has decided to separately show assets under management and flows from cash products and advisory services on the one hand, and other assets and flows from the active, passive, and alternative area that are comparatively more long-term oriented than the former. Going forward, DWS will therefore disclose within total assets under management the separate categories long-term assets under management, cash assets under management, and advisory services assets under management. In terms of net flows, the corresponding categories within total net flows will be long-term net flows, cash net flows, and advisory services flows. And with that, I will now pass on to Stefan.

speaker
Stefan Hoops
Chief Executive Officer (CEO)

Thank you, Oliver. Good morning, ladies and gentlemen, and welcome to our Q1 2024 earnings call. In the last few quarters, the opening statements of any asset manager's earnings calls could have been written by chat GPT, using terms such as uncertainty, volatility, geopolitics, and central bank actions. Now, we need to recognize that the last two quarters, including Q1 of this year, were quite different. We have seen a much welcome tailwind from market appreciation. However, given that investors remain in risk-off mode, there has been a greater appetite for passive than for active strategies. Given this new environment, our key focus at DWS has been twofold. One, Don't allow higher management fee revenues to get in the way of our continued cost discipline. And two, attract net inflows that will help offset margin pressure attached to the current active to passive flow mix. For the latter, we see continued progress as reflected in our Q1 financial results. We reported another quarter of substantial net inflows in Q1 driven by passive including X trackers. Notably, we remain the number two ETP provider in EMEA by net inflows, with growth outpacing the market and hence gaining further market share. In addition, we reported net inflows into active fixed income and SQI, which helped to offset net outflows from active equity, multi-asset and alternatives. To be clear, we are mindful that this flow mix is a challenge. but we draw comfort from our diversified product offering, which allows us to counterbalance the active to passive industry trend, and we also believe that we are well positioned for a turnaround in alternatives. Furthermore, this positive flow momentum supported our quarterly increase in total global AUM, which is now at a record €941 billion. Markus will provide further details on our financials later on, But for now, allow me to briefly highlight two points, our ongoing transformation program and the resolution of the ESC matter. Let's start with our transformation program. As indicated in our Q3 results call last year, we have been assessing the progress of our multi-year transformation program with the aim of improving our operational setup and standalone capabilities. The assessment has now concluded. and we've agreed on the following solution. We've decided to focus our efforts on areas that are differentiating factors for us as an asset manager. That includes a policy framework suitable for an asset manager and our own corporate functions for almost all areas where we've made significant progress. When it comes to IT infrastructure, we agreed on adopting a hybrid model. On the one side, we continue with our cloud migration into our separate DWS cloud environment. Again, a differentiating factor for us as an asset manager, as this enables us to faster deploy our own asset management specific applications. At the same time, on the other hand, we will take advantage of economies of scale by partnering with Deutsche Bank and continue leveraging the bank's capabilities in areas that are well-functioning while not being differentiating, such as data center operations, networks, or hardware. This hybrid model is in the best interest of DWS and offers the best level of security and stability in the IT landscape as we seek to avoid solutions that are needlessly complex in areas where things currently work well. At this stage, we have to acknowledge that the initially targeted cost saves are not achievable due to a variety of reasons ranging from inflation to an enhanced cybersecurity threat landscape. And while we do not expect the outlined hybrid option to generate cost savings compared to our current run rate, this option is in fact cheaper than a full separation due to Deutsche Bank's scale and reduced transformation costs. Another area that I would like to update you on is the ongoing ESG matter. As you know, the US authorities closed their ESG-related investigations last year. With that, the investigation by the Frankfurt Public Prosecutor's Office is the only remaining ESG investigation. However, as stated previously, the timeline for completion is not in our hands. As we've said before, we provided documents and information to the Frankfurt Public Prosecutor's Office at their request. Recently, we increased our inventory of other provisions effective year-end 2023, which also includes provisions required for matters such as the public prosecutor's investigation into the ESC allegations. While the outcome of this is yet to be concluded, This means that we are making progress with regards to the Frankfurt public prosecutor. We will continue to cooperate fully to come to a resolution of this investigation as quickly as possible, but we are dependent on the timing of the prosecutor's office. Now, coming back to the purpose of today's call, our financial performance and the way forward. Overall, we had a solid first quarter of positive net inflows, as well as continued cost discipline and focused implementation of our strategic plan. And as we approach the halfway point towards our financial ambitions, as announced at our Capital Markets Day, we will provide more clarity and transparency on how we assess our progress and outline a bridge towards our 2025 targets. But for now, I would like to hand over to my partner, Markus, to explain our Q1 results.

speaker
Markus Kobler
Chief Financial Officer (CFO)

Thank you, Stefan, and also good morning and from my end. Our first quarter 2024 results indicate that we are on track to achieve our 2025 strategic targets with a quarterly increased adjusted profit before tax totaling 231 million euros. The adjusted cost income ratio further improved to 64.7%, being down quarter-on-quarter, and year-on-year. Long-term net flows were at 7.9 billion euros, strongly supported by passive, including extractors. Total assets under management increased to a record level of 941 billion euros, and our alpha creation for our clients was underlined by further improved three and five year outperformance ratios of 71% and 80%. Moving on to the financial performance snapshot in the first quarter. Starting at the top left, total assets under management increased by 5% quarter on quarter to 941 billion euros a record level for DWS, mainly driven by inflows and positive market impact. On the top right, adjusted revenues totaled 653 million euros, being essentially flat versus the fourth quarter. Increased management fees were leveled out by lower performance and transaction fees, which follow a seasonal pattern. On the bottom left, Adjusted costs decreased quarter on quarter and totaled 423 million euros. This resulted in an adjusted cost income ratio of 64.7%. Thanks to the positive operating leverage, the adjusted profit before tax increased on a quarter on quarter and year on year basis and stood at 231 million. Let's recap the market environment. The year continued with tailwinds from the market environment with stock indices being at new highs. European stocks specifically having more than eight consecutive weeks of gains, the longest winning streak since 2018. The rate environment experienced some volatility since the beginning of the year, as better than expected U.S. economic data coupled with persistent high inflation led markets to scale down expectations for rate cuts. The rise in the higher for longer rate sentiment had some positive impact on yields, which started to pick up at the end of the quarter. All in all, market depreciation had a favorable impact on our quarterly AUM development, which I will now outline. We reported €941 billion of total assets under management at the end of the first quarter, up 5% quarter-on-quarter and being at the record level. The increase was supported by all three components. 30 billion euros of positive market impact, 8 billion euros of net inflows, and 7 billion euros of Forex movement. Total net inflows of 8 billion euros were predominantly driven by our passive products, which grew by 12% quarter on quarter to 275 billion euros. Our passive business has grown by almost 80 billion euros, around 40% since the capital markets day, where we announced refocus on passive as one of our strategic priorities. Our active asset classes benefited from the continued market tailwinds and net inflows, which led to assets under management of 443 billion euros. The market sentiment for alternatives continued to be challenging with assets under management remaining flat at 109 billion euros. Moving to our flow development. In the first quarter, we generated total net inflows of 7.8 billion euros and 7.9 billion euros of long-term net inflows. We are reporting net inflows in active and continue to see strong momentum in passive, with both asset classes overcompensating the net outflows in alternatives. Our passive business remains to be the key flow contributor with 9.3 billion euros of net inflows in the first quarter driven by X-Trackers and our institutional mandate business. We continue to attract flows with our thematic ETFs such as X-Trackers Artificial Intelligence and Big Data with around 800 million of inflows and Xtrackers MSCI World Healthcare with around 400 million euros of inflows. The continued strong performance led to an increase in our overall EMEA ETF market share of 10.5%. The year-to-date growth again continued to outpace our market share, which is helping us to narrow the gap and getting closer to the number two position for ETPs in Europe. For the active business, we have returned to net flows of 0.9 billion euros in the first quarter, being driven by active fixed income with 1.7 billion euros and active SQI with 1.5 billion euros. This development was partly offset by the continued low customer risk appetite of and the ongoing trend to move from active to passive, hereby specifically in equity, resulting in net outflows of around 1.8 billion euros in active equities. Despite the trend in active equities, we also see positive examples where we generate inflows thanks to our investment performance, innovation, or distribution alpha, like our DWS ESG Accumula Fund with around 300 million of inflows, which benefited from a strong investment performance and retail clients moving back to global equity blend strategies. The rate environment and challenging market conditions in real estate and liquid real assets led to 2.2 billion euros of net outflows in alternatives. Overall, Q1 marked a solid start in terms of flow performance, further supported by new product launches which continue to be important flow drivers for DWS, as I will now explain. To sustain our market flows and grow revenues, we have given product innovation a high importance level within our organization. For the first quarter, we would like to highlight the following product launches. In alternatives, we have launched Xtrackers Reef Global Natural Resources ETF, our first active ETF in the U.S., and launched the fourth series in our private European infrastructure strategy. We have enlarged our ESG offering by launching DWS Invest Net Zero Transition and DWS Invest ESG Euro Corporate Bonds Long on the active side and expanded our passive ETF offering to provide investors access to the next generation of thematic trends by launching MSCI Global SDGs, Social Fairness Contributors usage ETF, and X-Trackers MSCI World X USA usage ETF. Furthermore, our partnership with our strategic ally Galaxy Digital has delivered another important milestone in our digital asset strategy. We have launched our first two X-Trackers cryptocurrencies, ETCs, given or giving investors easy access to Bitcoin and Ethereum. Looking ahead for the second quarter of 2024, we continue to meet our client needs by expanding our ESG offering in the liquid real asset space with the X-Trackers developed green real estate fund launch. In addition, we will be completing our active product offering with a Japanese value equity fund the DWS concept NISI Japan Value Equity. Since the capital market stay in 2022, we have managed to grow the number of our flagship funds by just above 20%, which was roughly driven by about one third of flows and two third as a result of positive market performance over that period and especially during the last quarter. Our efforts to match our clients' needs with the right product offering are underlined by a solid €61.6 billion inflows through new funds since the IPO. The demand for sustainable products continues and is reflected in around 41% of our new fund flows generated by ESG products. The ESG inflows amounted to 1.7 billion euros in this quarter, of which 2.2 billion euros were Article 8 and 9 products. Moving on to revenues. Total adjusted revenues amounted to €653 million in Q1, essentially flat versus the fourth quarter, but up 7% year-on-year. Our management fees stood at €592 million up quarter-on-quarter and year-on-year, benefiting from a 5% increase in our average total assets under management, which amounted €917 billion. In the first quarter, we reported a flat total management fee margin of 26 basis points versus the fourth quarter, leading to a quarterly margin which is slightly below our full year 24 guidance of one basis point margin compression per year. The margin development can generally be impacted by three major factors. Firstly, fee cuts. This quarter, We had no material fee cuts for active and passive products. Secondly, market development. We experienced an uplift in the margin thanks to the higher average total assets under management levels driven by market tailwinds, especially seen for active equity products. And lastly, the flow mix. In this quarter, our product flow mix had a detrimental impact that offset the market depreciation-driven development. Here, the flow impact was twofold. Firstly, the impact from very strong passive net inflows, and secondly, we continue to experience outflows in some high margin products. Let me reiterate. We are comfortable with changes in the overall DWS margin if it is driven by faster-growing lower margin asset classes under the premises that those flows are accretive to overall revenues, i.e., additional revenues are above incremental costs. And lastly, on margin, our total fee margin guidance of one basis point dilution remains unchanged in 2024. Performance and transaction fees stood at 17 million euros. The first quarter is typically a quarter with seasonally lower performance fees as they are normally recognized in the fourth quarter, which explains the quarter-on-quarter development. Other revenues were flat quarter-on-quarter, including a 14 million contribution from our Chinese investment harvest. Moving on to costs now. Total adjusted cost stood at 423 million euros, down 2% quarter on quarter, resulting from lower adjusted general and administrative expenses. The cost components were driven by the following impacts. Adjusted compensation and benefits amounted to 222 million euros. The quarterly increase was driven by the normalization in variable compensation levels, as there are usually some adjustments in Q4, and impacted by the positive share price development. Despite further investments in our targeted growth areas and inflationary pressure, we managed to keep our fixed compensation stable. Adjusted general and administrative expenses strongly declined quarterly and amounted 200 million euros thanks to the usual seasonal effects in Q4 and stayed unchanged from Q1 2023. Our adjusted cost income ratio decreased on a quarter-on-quarter and year-on-year basis to 64.7%. That is in line with with our full year 2024 guidance range of 63% to 65%. This reflects our focus on sustaining cost discipline, especially in a continued high inflationary environment. The total adjusted cost base excludes 17 million euros of investments into our infrastructure platform, transformation in Q1 2024. Thank you. I will now hand over back to you, Stefan, for closing comments.

speaker
Stefan Hoops
Chief Executive Officer (CEO)

Thank you, Markus. While we have been called a show-me story, and understandably so, we are highly appreciative of the trust and faith our shareholders have shown us in recent months. Continuing in this spirit, we will provide transparency on what has been working and what has not been working so well. and we remain laser focused on delivering our four strategic categories of reduce, value, growth, and build, which will help pave the way forward towards our 2025 financial targets. As a reminder, our financial targets are straightforward and ordered in terms of hierarchy of what we consider key to creating stable shareholder value. Firstly, our commitment to deliver an earnings per share A €4.50 is the most important target for us as it is simple, honest, and clearly our top priority as it is what we do for our shareholders. Generally speaking, we aim to grow all businesses that are EPS accretive, even if the management fee margin is below DWS's average. Therefore, we are happy with our strong growth in X-Trackers, even as the flow mix dilutes our average margin. Adjusted cost-income ratio is second in the rank of targets as it enables us to measure profitable growth. We believe that the cost-income ratio is for asset managers what leverage ratios are for banks, a measurement for how well companies are prepared for a weaker market environment. A high EPS but with a high cost-income ratio is dangerous as market volatility can quickly impact the bottom line. Hence, we're targeting a sustainable, adjusted cost-income ratio of below 59% and are confident of achieving this goal. Finally, our AUM Kega targets for X-Trackers and alternatives were designed to demonstrate how we are investing into growth businesses as part of our overall strategy as outlined at our Capital Markets Day. Now, as we close the halfway point of our 2025 financial targets, allow me to attempt a self-assessment of our strategic plans so far, starting with the reduced category. As you know, we started taking out costs early to create self-funded investing capacity with the bulk of our reduced strategy already concluded last year. We will obviously always be cost-conscious and have ongoing initiatives to focus on our core competencies and businesses, ensuring we only compete where we're able to add value to our clients. Looking at the value part of our strategy, our active fixed income, equity, multi-asset, and SQI, there's always some work to be done in what we consider to be the pumping heart of our franchise. We remain encouraged by the developments we've seen in recent quarters. Notably, the positive turnaround in our fixed income investment outperformance is a testament to the ongoing efforts we have made to adopt a positive performance culture within our investment teams. In addition, several of our flagship funds in active equity and multi-asset are holding up well in what is currently a difficult environment for these asset classes. Looking at our growth strategy, we see progress but also room for improvement. On the one hand, our X-Tracker's business is going from strength to strength as the team has executed exceptionally well. As a result, X-Tracker's AUM growth is significantly ahead of its CAGR target as investor appetite for ETFs has been far more favorable than what we originally anticipated in 2022. On the other hand, we have a steep hill to climb to achieve our AUM growth target and alternatives. as investor sentiment has been more muted for the asset class than expected. Nevertheless, we see investments in alternatives as a longer-term growth case, which requires stamina and focus, and believe that a turnaround for alternative flows is on the horizon. In the build component of our strategy, we are laying the foundation for future revenue streams. In this respect, our partnership with Galaxy Digital is paying off. you may have seen that we just launched our first two cryptocurrency ETCs. And we've also announced the incorporation of AllUnity, our joint venture with our partners Galaxy and Flow Traders, as part of broader efforts to create a Eurostablecoin. In the spirit of transparency, allow me to furthermore outline how we expect the path towards our 2025 financial targets to play out. While doing so, please take a look at page 11 of our Q1 results presentation, which shows the bridge I want to walk you through. Take our 2023 as a base, when we reported a profit before tax of 777 million euros in the full year and an earnings per share of just under three euros. This resides in an approximate difference of 1.75 euros compared to our targeted EPS of 4.50 euros. Given that we have 200 million shares outstanding, this means we need to grow our net income by roughly 350 million euros and the profit before tax by between 450 and 500 million euros compared to 2023. And while there are many small initiatives we have in place to help us achieve this, they all ultimately lead up to three big buckets of profit before tax contributions. First, a reduction in one-off items. Second, a higher level of performance fees. And third, an increase in management fees. Let's look at each of these more closely. Thinking in rough numbers and with the obvious caveat that we assume stable markets and the numbers can and will deviate to each side, the following scenario can help understand how we can hit our 2025 targets. In the first bucket, we expect to reduce our one-off cost items by approximately 125 million euros versus 2023, as we should not be impacted by the elevated levels of one-off items we face in 2023, which included transformation costs, legal provisions, and organizational delaying. In the second bucket, we generally anticipate a higher level of performance fees, as we expect an extra 100 million euros from our alternatives infrastructure product, PEEF2, where the majority of assets have already been sold, but performance fees are only expected to kick in during 2025. And in the third bucket, taking into account the reduction in one-off items, combined with higher performance fees, we need roughly 250 million euros from management fees to keep us on track to achieve our EPS targets. Let's only look at our long-term assets. If we use 2023 as a jump-off point and base our management fee calculations on current average margin of about 29 basis points for long-term assets minus custody costs, so say roughly 25 basis points net, this would require the equivalent of an additional 100 billion euros of long-term assets above our 2023 average. In other words, 100 billion euros of extra long-term AUM times 25 basis points gets you an extra 250 million of management fees after custody costs. As we had 751 billion euros of average long-term AUM last year, and with current long-term AUM of 827 billion euros, we believe we are on course to achieve this. Clearly, there are many more details to consider, such as market conditions, and running a company is more complex than a few big picture numbers. Yet, this combination of cost discipline to ensure a flat adjusted cost base, fewer one-off costs, expectation of higher performance fees, and AUM growth gives us comfort to reconfirm our 2025 financial targets of €4.50 of EPS and an adjusted cost-income ratio of below 59%. Overall, we consider our financial targets to be a mere milestone on our path to finally punch our weight in the longer term. Obviously, we remain disciplined on cost control and will do our utmost to avoid any negative surprises. We appreciate our constructive exchanges over the last few quarters and look forward to continuing this dialogue in the spirit of transparency and clarity as we focus on further implementing our game plan. Thank you. And over to Oliver for Q&A.

speaker
Oliver Flade
Head of Investor Relations

Yeah, thank you very much, Stefan and operator. We're ready for Q&A now. And if I may just remind everybody to limit yourself to the two most important questions. That would be very kind. Thank you very much.

speaker
Alice
Chorus collaborator / conference operator

We will now begin the question and answer session. Anyone who wishes to ask a question may press star and one on the touchtone telephone. You will hear a tone to confirm that you have entered the queue. If you wish to remove yourself from the question queue, you may press star and two. Participants are requested to choose only answers while asking a question. Anyone who has a question may press star and 1 at this time. Our first question comes from the line of Jacques-Henri Goulart. Please go ahead.

speaker
Jacques-Henri Goulart
Analyst

Yes, good morning everyone and thank you for the transparency. So I'm going to have also a rather transparent question. When you mentioned the fact that you had given up the idea of becoming completely independent from Deutsche Bank, that's actually a big announcement because if I remember well, it was a pillar of the IPO target. And in a way, it was to build an independent asset manager, etc. So at this point, and I'm not asking that question to the shareholder of DWS, but to you, doesn't it make sense to actually ask your shareholders at that point, you know, it doesn't really make a lot of sense to remain listed. And, you know, why don't you take us private? Because in a way, isn't that going to make it easier for you to actually get, you know, big assets, be able to actually grow by acquisition, grow the assets simply as rather than just being the independent company you are or that you aspire to be and that you're not now. So the question to you, Stephen, was, you know, do you still want to remain listed? Does that make sense? Is it even something you feel is sustainable in the future? Thank you.

speaker
Stefan Hoops
Chief Executive Officer (CEO)

Well, thank you, Jacques-Henri, and I think that's exactly the sort of, you know, strategic exchange that we value. So I think we need to be clear that out of four components that we assessed when it comes to the transformation project, Three out of four, we are independent. So let me just – and I'm happy to have a constructive discussion on it. But firstly, when you look at policies, previously we had policies essentially designed for a global universal bank, which obviously includes a trading-oriented investment bank. And we reviewed all of the policies, and for those we feel it's relevant and differentiating, we lined our policies with those of our competitors. So in a variety of areas, we now have policies in line with the Amundis, BlackRock, Schroers, and so on, and not a global universal bank. Second, we have our independent corporate functions. So we have our own graduate program, our own comms department, our own finance, and so on. So previously, all of that was essentially DB central and we got allocated cost. And the vast majority of that, with a couple of exceptions, whatever, like tax, we are completely independent from a corporate function perspective. Third, when you look at software, we have our own dws cloud environment we have our own applications there are plenty of areas in which we have apps different to deutsche bank so also when it comes to software we are completely independent and we have you know what we feel is differentiating now the fourth component is hard when i'm simplifying a little bit but that's net you know network so who operates the the wi-fi in this building uh it's it's data centers for backup It's the printers, the screens. All of that has been delivered by Deutsche Bank up until now. And so the question was simply, is it sensible for us to buy all of that and create substantial transformation costs? Or is it simply in the best interest of our shareholders, of DWS specifically, to simply continue getting that from a master vendor? Now, don't tell Deutsche Bank that I call them a master vendor in this regard, but to some extent, they are that for those hardware components. So all of that basically implies that we're not changing what's currently working and we simply don't invest to move away. I think the one additional comment I would make, given that I spent four years in being the plumber of Deutsche Bank and running custody and essentially tech and ops for transaction banking, I have a lot of paranoia of breaking things that work, because sometimes when you try to optimize a little bit, you start spending a lot of time on things which are not differentiating. So never break a working system which has scale. And that's why in this fourth, out of four components, we decided to continue getting what we got from Deutsche. Again, I let you decide, Jacques-Henri, but when it comes to all the things that I think people would like to see from us, meaning strategy on flows, client strategy, M&A strategy, driving investment outperformance and all of that, we are independent and essentially define our own destiny.

speaker
Jacques-Henri Goulart
Analyst

Thank you, Stefan.

speaker
Stefan Hoops
Chief Executive Officer (CEO)

Thanks, Jacques-Henri.

speaker
Alice
Chorus collaborator / conference operator

Our next question comes from Nicholas Herman with Citi. Please go ahead.

speaker
Nicholas Herman
Analyst at Citi

Yes, thank you for taking my question to the presentation this morning. Thank you for the transparency on the last question. That was helpful. Just returning to numbers, please. Just, can I push you a little bit, please, on the outlook for alternatives? So, firstly, or I guess I have two buckets of questions, actually, just firstly on costs. Could you just please just help us understand how much higher share price drove the increased compensation costs this quarter? That would be helpful. And then on the alternative side, I think you've said that you've launched P4 now. Can I confirm that that means a formal fundraising launch rather than a fund activation? Can you please confirm when you expect to have a first close of that fund and when that fund starts generating fees? And then as part of that, you mentioned a couple of times that you're well positioned for a turnaround in alternatives. Are you talking about... effectively the infrastructure fundraising or is it broader than that? So more detail would be appreciated given obviously pretty bleak trends in LRA and real estate. Thank you.

speaker
Markus Kobler
Chief Financial Officer (CFO)

I'm happy to start with the first question on compensation and benefits costs and referring back to page 10 of the analyst presentation. The increase we see in terms of comp and band costs over the quarter of close to 30 million is driven by variable compensation. I mean, it's very important to state that our fixed remuneration costs remain flat. On the variable compensation side, there are two factors playing into that. And the first one, and that is, I mean, impacting us, but obviously it's positive news, what we call retention. An increasing share price reflects positively or increases the VC cost as our employees participate in that as well. And the second one is a seasonal effect one usually has in variable compensation because variable compensation is set in the fourth quarter but we accrue, as everyone else, these expenses over the year. And so usually one has then, and which we had now, a downward adjustment in the fourth quarter, but now in the first quarter again we are accruing. So that's the difference. These are the two factors explaining the $30 million. So nothing we worry about from a cost management point of view.

speaker
Nicholas Herman
Analyst at Citi

Can I just push you to provide a little bit of a broad mixed split between the two, please?

speaker
Markus Kobler
Chief Financial Officer (CFO)

I would say about two-thirds is, I mean, quarter on quarter is about two-thirds is the adjustment, cash bonus adjustment, and about one-third is retention, increasing share price.

speaker
Nicholas Herman
Analyst at Citi

Very helpful. Thank you.

speaker
Stefan Hoops
Chief Executive Officer (CEO)

So, Niklas, on your second question, quick addition to the first one. I mean, we probably wouldn't typically disclose the retention, essentially, the impact of the share price, but we're sort of proud of the share price appreciation over the last 12 months. So, on that page 10, if you compare Q1 23 to Q1 24, more than 15 million of that increase in a just common band is just the share price. So not carry, not any seasonality in variable compensation, just the retention cost, which hopefully you would agree, it is what it is. It's probably a positive thing. But I think most important is Marcus outlined, fixed pay, we remain stable. Now on alternatives, and I will give a slightly broader answer because I suspect plenty of people do have questions in it, and then people can ask follow-up questions if I should go into more detail. Um, I think one of the things that we simply, it is what it is, uh, that three quarters of our alternatives AUM is exposed to real estate, either because it's real estate equity in the U S and Europe, or within LRA it's a REITs, right? So three quarters is exposed to real estate. And that has been quite rough. Like, I don't want to sound defensive, uh, because I'm like reasonably bullish on the business overall. And we, we call it growth, but that was just a difficult market sentiment. I think three months ago, we were probably slightly more optimistic on rates in the US coming down. Obviously, the last quarter has reversed it to some extent, but we feel that the client interest is now stabilizing. When we talk about turnaround on the horizon, that's based on feedback we get from clients. The question you asked on new funds, I mean, you specifically asked about P4, but let me just quickly walk you through kind of different components and what we're currently actively raising because the number of fund launches is roughly twice of what we had last year. And then again, people can ask follow-up questions if it's of interest. So I'm basically doing it in the order of how difficult the market sentiment is. So in LRA... We have the funds that we have. What Marcus mentioned earlier, we launched an active ETF with our global natural resources folks managing it. So we combined our LRA capabilities and essentially the wrapping capabilities of Passive and have launched an active ETF for global natural resources. I think probably second most difficult is European real estate. There we have a variety of discussions on specific solutions. I mean, there's a lot of turmoil in the German real estate market. We have been completely unexposed to any of those big brand names that went into difficult territory. So I think I'm in a good position to advise clients that have some challenges, but there's no big fund launches. In U.S. real estate, we have a couple of fund launches. So we had our first close of our Core Plus residential fund in Q1 last We're actively marketing our logistics fund. So I think there we see, and I think the first close and core plus residential shows that people are starting to, I don't want to call it the bottom, but to differentiate between office and large city and let's say residential or logistics. For infrastructure, the P4 is currently in active marketing. We expect the first close, I mean, this year. I would like to say Q3. I mean, that's what we're aiming. Could it slip into Q4 potentially? But, you know, I'm very high confident that it's in the second half of this year. Activity marketing, I'm involved in that. So, you know, I think that we will accrue or start accruing management fees in 2024. We have a variety of other smaller things in the infrastructure space. So our retail-oriented... infrastructure fund that essentially allows small retail investors to invest. That's going fine. We've added to that in Q1. We have a sustainable growth. I mean, we have variety of other smaller things, but the P4 active marketing, we expect to start accruing. Lastly, in private credit, and I would assume that a couple of people have questions on private credit, a couple of things with marketing. So I think we're getting closer on the first CLO that should come this year. we are marketing the second series of our european direct lending fund and expect the first close of that this year and a couple of others like more solutions oriented bespoke mandates um that we have visibility on so that's why when i said that you know turnaround on the horizon it's a combination of client sentiment which seems to have stabilized and probably more differentiated meaning office is different than resi or infrastructure and so on and essentially doubling of fund launches and good feedback from the marketing phase. Thank you, Nicholas.

speaker
Nicholas Herman
Analyst at Citi

Thank you, that's helpful.

speaker
Alice
Chorus collaborator / conference operator

The next question comes from the line of Angeliki Barikadari, JP Morgan. Please go ahead.

speaker
Angeliki Barikadari
Analyst at JP Morgan

Good morning and thank you for taking my questions. If I may just first touch on the costs and sort of the message that you delivered in the beginning of the call with regards to the savings. So I think you said that the initially targeted cost savings, which from memory they were 100 million presented at the Capital Markets Day, they are not achievable due to inflationary pressures. But at the same time, I heard you reiterate your target for cost-income ratio of below 59%. And I think I also heard you say that you have assumed in sort of those 2025 targets to get to an EPS of four and a half, you have assumed flat adjusted costs. So I just wanted, first of all, to cross-check that what I heard is right, that the assumption is for flat adjusted costs versus 2023 and 2025. And then second question, with regards to sort of the sustainability of the cost trajectory and the cost-income ratio, I do hear you with regards to PIV2 performance fees that, you know, those should be higher and that's going to help 2025 numbers. But what is the total carry potential from this fund? And for how many years shall we expect this elevated level of performance fees? In other words, is there a risk that after 2025, we then slip back again towards 65% cost income ratio? Thank you.

speaker
Stefan Hoops
Chief Executive Officer (CEO)

Thank you, Angeliki. I will start because, you know, Marcus obviously is well aware of what we said at the Capital Markets Day, but, you know, he wasn't there yet. So let me start. At the Capital Markets Day, we always spoke about a variety of cost components. We spoke about we take out costs to reinvest and then we gave a number. We said that we will reduce the running cost, meaning essentially the allocations from DB because we do things ourselves. We spoke about transformation cost of 100 million that will appear for a couple of years. And I think what we sense at some point is that it's probably easiest to refer to what you see, which is the 2023. When I made the comment of we do not expect cost saves versus what you've seen in 2023, it's just in order to simplify because things have obviously evolved since then. So therefore, when it comes to the transformation project, if you look at what we paid in 2023, That is what we expect as running costs in 2025 and beyond. Now, what you saw in 2023 was also high transformation costs, so about 100 million, and that we expect to disappear in 2025 or materially disappear. I think if you dig into our numbers in Q1, you will see that the one-off items in Q1 were, I don't want to say only, but were about 20 million. So if you compare that to the you know 170 which we had in 23 you already see a reduction because of no no further litigation No restructuring so much less restructurings, but also lower transformation cost Right, but I think to confirm at the capital markets day we are quite hopeful that if we discontinue getting certain services from DB and simply do it ourselves that we could operate it cheaper than DB and And that unfortunately doesn't hold true. There's inflation. It was very difficult, as you would imagine, to renegotiate license fees in 2022, 2023. It was more complex. I mean, a variety of reasons are simply saying that we don't expect costs to go up, but we also don't expect them to go down from what you see in the 2023 run rate. But on the adjusted cost, I think the way I would phrase it is anything which is not volume-based, we aim to remain flat. So Marcus and I, the whole company, is very disciplined on fixed pay, very disciplined on G&A, as you have seen. If AUM grows, I think there's a good chance that total costs will go up simply because of custody fees. But again, what we can control, we aim to keep flat in 25 versus 23. Now, PEEF 2.0. And I probably wouldn't want to disclose specifics, essentially fund documentation, but the easiest way to think about it is we have an approach to booking the performance fees, which says all of the investors get repaid in full and get to a pref rate. That's essentially the cash flow definition. After the pref rate, we get our carries. We essentially get a catch up on performance fees, and then it's split in a certain way. Now, the way that we've been accounting for it is to simply show zero during the phase of investors getting their money back and getting the pref rate, and only then we would do the, let's call it, true up. Now, at this stage, we essentially add the money. So at this stage, we have sold enough assets that, you know, I think the investors are satisfied with repayment and their prep rate. And the next sales will essentially generate the performances for us. Now, that should be, you know, a couple hundred over a couple of years. So meaning this is not going to lead to, you know, essentially an extra revenue stream for eternity. However, expect this for 25, 26, maybe a bit in 27. And at that point in time, we're obviously working on a variety of other vehicles creating performance fees. I mean, P3 will come at some point and other things in private debt and real estate. So that's why we're reconfirming our performance fee target of 3% to 6% of revenues expected to be elevated because of those extra kickers in 25 and 26. but obviously working hard to also increase it afterwards. I hope that sort of answers your question, Angeliki.

speaker
Angeliki Barikadari
Analyst at JP Morgan

Yeah, just maybe one follow-up on this one, and that's very helpful. Thank you very much. In terms of the sort of long-term sustainable cost-income ratio that you think DWES should operate at, is that 59%? Because, you know, I would argue that you know, 2023, if we look at markets, obviously, we had quite a lot of market appreciation. And, you know, Q124, you know, similarly, the market indices were quite constructive. So, and you've operated at 64% under this environment. And I would imagine we continue to see passive gain market share over the next few years in the industry as a whole and for DWUS as well. So, I'm just wondering, you know, is 59% what we should have in mind as a sustainable cost-income ratio for you, or is 64%, 65% more sort of the run rate?

speaker
Stefan Hoops
Chief Executive Officer (CEO)

So, you're right. I just remembered that you asked specifically about that, and I didn't answer that. So, firstly, I think what you will have seen in Q1 is that there's substantial compression between adjusted and reported, right? So by us bringing down the adjustment items, we essentially get, you know, we don't have this, you know, so like last year we had like almost in Q4, nine percentage points difference between adjusted and reported. And obviously we feel for our shareholders and want to make sure that what's reported, what's actually payable is what we're targeting. You know, by sort of like being called a show me story, we've aimed to under promise and over deliver. So I don't think we would want to change any guidance for the 59% But I'm obviously speaking to an elite group of mathematicians with all of you. So if we are able to keep cost flattish and keep discipline and cost and continue growing the business, then there's no reason why we should get back into the 60s after 2025. Thank you. Thanks, Angeliki.

speaker
Alice
Chorus collaborator / conference operator

The next question comes from the line of Bruce Hamilton with Morgan Stanley. Please go ahead.

speaker
Bruce Hamilton
Analyst at Morgan Stanley

Hi there. Thanks for taking my questions and for all the colors so far. Maybe two from me or three even. On the alternatives business, how do you think about the asset mix sort of evolving over the next three to five years? So you're currently three quarters real estate. And so, you know, how ambitious should we be in terms of the growth potential in private credit and in terms of the broadening out? Secondly, on this sort of Asian opportunity, I think in the past you've mentioned that Japan, I mean, obviously there's a lot of focus on Japan for many of your peers at the moment. You said you have a good but perhaps, you know, under-managed or under-valued franchise there. So how are you thinking about that and what's your degree of excitement there? Or is it more elsewhere, India, you know, continued growth in China that would be your focus? And then, sorry, very last one. On the equity performance, I guess the three years now drifted a bit below 50%. How much of a risk is that, do you think, to ongoing flows or in terms of your client engagement from what you're picking up with institutional and other clients? Thank you.

speaker
Stefan Hoops
Chief Executive Officer (CEO)

Thanks, Bruce. And because we like all of those questions, we'll answer all three, even though everybody's only getting two, but look, we make an exception for you. I think I will start, and Marcus will jump in if I'm forgetting any points. So on auth, I think it's difficult. I mean, it depends on what horizon you look at. I mean, we have the ambition of being the largest provider of alternative credit in Europe. over the next couple of years. We're young, we're ambitious. Will that, is it going to be until 25? Definitely not. 27? Probably not. 2030? Hopefully. And when you look at how much the largest have right now in Europe, that should be meaningful. Right. I think I would expect it to be larger than infrastructure over time. And infrastructure says 15. But again, now we're talking about like late 2020. So but that's essentially the ambition that we have and the ambition that, you know, that essentially, you know, got pretty senior, well-known people in the market to join DWS. I would imagine real estate to continue doing you know, to feature pretty prominently in our alternative mix. I mean, we like real estate. We're actually quite good. If you recall, in Q2 last year, we won a substantial market mandate in the US because people like, you know, the traditional reef set up and like what they do. It's just an incredibly out of favor component of alternatives. But we actually like real estate. So I wouldn't, I think it will go down the share because private credit goes up and infrastructure probably grows faster than real estate. but I would imagine it always being in, I don't know, maybe 60% of contribution even in five years. I think the rest is probably too hypothetical. Obviously, private credit has a large group of fans, and it's very difficult to find an asset manager not excited about private credit, which is why we stay disciplined on Europe, but that's probably how I would look at it. In Asia, and you asked specifically about Japan, I mean, we currently rank... I think it's 32nd out of the foreign asset manager in Japan. And that's probably not where we should be. I think I know most of my peers, but there are a couple of names ahead of us that I had difficulty remembering or knowing what they do. So that simply shouldn't be the ranking of DWS in a market in which Deutsche Bank is a top three international franchise or foreign player. So I think Japan and Germany have pretty good relations at a country level. I think the Deutsche Bank brand is light. You know, fun fact in the circle of trust, the DWS name in Japan hasn't changed over the last six or seven years. So I think they are still called Deutsche Asset Management, but seem to profit or benefit from that name recognition. And so we simply shouldn't be 32nd. We changed the country, have a pretty young, ambitious, but still very versatile person at seat. and are pretty ambitious when it comes to organically growing in Japan, especially given that Nippon, our 5% shareholder, obviously can open doors. So when I say exciting, I'm definitely not excited about our ranking. It's probably too easy to say, well, then there's so much upside because there's a reason why we rank where we rank. But I think that there should be a substantial organic upside in Japan. I think on equity... And hopefully I don't come across as defensive, but the story is not dissimilar to alternatives, that we're simply exposed, or not exposed, but what we can do well as DWS is essentially the sort of out-of-favor component of equities. So we have very strong income, very strong value, very strong German, and the magnificent seven didn't help. So when you think about why people give us money, one in three euros that are invested in active German equity come to DWS. One in four euros that are invested in income strategies come to DWS. But, you know, while I'm a proud German, you know, I think our country is probably not hyped right now. So there's not a ton of demand for Germany. And, you know, look at what happened over the last couple of quarters. So income value hasn't really been name of the game. So therefore, I think when you look at our strategies, I think we've suffered a bit from being really good in areas that were a bit out of favor. We're not changing our style. But I think when I said that those funds have held up well, they've held up well from an investment performance. Sometimes their peer group is quite mixed. So meaning the peer group includes competitors with a different strategy and just all bundled together. So that's why performance is somewhat misleading in equities. And a fund like Top Dividend is, you know, it's like tricked differently. But therefore, I don't expect, you know, I think people give us money because they know what we do for them. And I'm optimistic that value will return and that income will feature prominently going forward. So that's why there's no change in how we look at our equities franchise. Very helpful. Thank you. Thank you, Bruce.

speaker
Alice
Chorus collaborator / conference operator

The next question comes from Ryan of Hubert Lamb, Bank of America. Please go ahead.

speaker
Ryan
Analyst at Bank of America

Hi, good morning. I've got two questions. Firstly, on your passives or extractor business, I know Marcus mentioned there was no pricing cuts in passes, but what are your feelings around pricing over the near and medium term? Should we expect more prices to come in terms of how many basis points you expect possibly per year to come through there? And also, obviously, we know about the structural shift towards passes, but what you view as to your strengths, your strong growth there, your distribution, the product lineup, et cetera, just wanting your thoughts around the PASA's business. And secondly, on your alternatives business, I know your target you have in your targets, you expect it to grow from over 10% AUM CAGR, and now that does not seem that achievable unless you tell me otherwise or What do you think is more of an achievable growth rate for 2025 compared to your 10% that you had originally targeted? Thank you.

speaker
Stefan Hoops
Chief Executive Officer (CEO)

Thank you, Hubert. While we were on mute, Markus joked and said that apparently he's much more clear in what he says than I am because I'm getting all of the follow-up questions. So maybe Markus should do my part next time. So passive and all. So on passive, firstly, when you look at the average margin of passive, it actually increased a little bit in Q1, meaning we had gross inflows in higher margin strategy than we had gross outflows in. To give you an example, Marcus referred to our AI in big data ETF, which we raised about 800 million in Q1. That has 35 basis points. I mean, our ETH and Bitcoin ETPs have also 35 basis points. So when you look at our passive, we will aim to continue being creative and not just do index replication. And I think for creative strategies where you simply allow people to get exposure to, I don't even want to call it niches. I mean, I think AI and big data is in the niche. but in something somewhat innovative in flavor of the year, people are paying for it. And so therefore, I think in passive, I'm actually reasonably optimistic that we don't have to make price cuts for existing strategies. I'm also reasonably optimistic that we will be able to continue designing strategies that allow us to essentially ask for fees in line with the numbers I just quoted. So I think that, you know, as about the strength in the business, I think we're pretty strong when it comes to digital distribution. You know, roughly a quarter of our inflows in Q1 stem from digital distribution channels, which is up quite a bit. So we're close to the new brokers, we're close to platforms and so on. You know, I think in the past, we once spoke about what we're doing in asset management as a service. Maybe in the next couple of quarters, we'll give an update. Obviously, I've been more focused on stablecoin and the the crypto ETPs, but that's the third thing that that team is working on. So that's something which has been additive to have those channels. So I think the strength of our extractors passive franchise is really a combination of very, very good people. So when we said that they executed exceptionally well, it's a combination of creating creative new strategies, being good in selling it, but also being pretty strategic in new distribution channels like the ones I just mentioned. Secondly, I think our tech is really good. I mean, I think in active ETFs, it's sometimes underestimated. I mean, sometimes when I hear people talk about active ETFs, it appears as if you can take a mediocre asset manager, just wrap it, and you have Warren Buffett. That's obviously not the case. You need to have good, competent ETFs. active asset managers like us in LRA and then the competency to actually rep that which we have right so I think the tech is very good and I think thirdly we have sort of German engineering the processes so we win passive mandates because people just trust us to be able to deliver what we do what we've promised we have a low tracking error so I think the processes are quite good and that's why I mean they have been growing quite nicely and with about 17 percent market share of inflows in Q1 and have now grown market share to 10.5%, so I think we like what we see. Now, in alternatives, that is the more challenging part. When we said that we expected 10% CAGR over three years, obviously we didn't expect to shrink in the first year. We didn't design a path which is down in the first year and then up 15 for two years in a row, so we are behind. I think If you remember at the capital markets day, Hubert, we said that we expect about three quarters of the 10% to come from flows and one quarter from market. There's definitely been no help from the market, but also no real inflows. I mean, we had positive inflows last year because in Q2, the one big portfolio we took over, but obviously also the inflows were much lower than we'd expected. I am still optimistic that the second half of 24 is going to look better, that 25 is going to look better. I think it's a stretch to assume that we will get to the 10% CAGR. But then again, we assumed a 12% CAGR for X trackers and substantially had. So that's why I think in the script when I try to say that the two important metrics are EPS and cost-income ratio and the other two more designed to explain how we invest those self-funded capacities. I think that's how I would look at it. And there are always things that turn out better than expected, which is sentiment for ETF, and some are tougher, which is the muted interest in alternatives. But we definitely continue to push on both sides. Very clear. Thank you, Stefan.

speaker
Alice
Chorus collaborator / conference operator

Thank you. As a reminder, if you wish to register for a question, please press star and 1 on your telephone. Star followed by 1. Our next question comes from the line of Arnaud Gibla, BNP Paribas Exxon. Please go ahead.

speaker
Arnaud Gibla
Analyst at BNP Paribas

Yeah, good morning. I've got a couple of questions then. First, if I can check on what's been said, in terms of the cost guidance that you're giving, is if we look at absolute adjusted costs from 2023, that's going to broadly stay flat in 2025. Is that right? And an adjacent question to that is, with a pickup in performance fees, what is the variable component that is attached to it? That would be helpful to know. And secondly, a quick housekeeping question. Could you tell us when we should expect the payment of the special div? And a proper second question now is, In terms of alternatives, great to see you make progress in credit. I'm just wondering if I'm looking at a traditional asset management, and I think with a good distribution franchise, where it's an obvious place to be hitting on the, to leverage that distribution in private assets, and I suspect secondary is a good place to be looking at. A number of traditional managers have built out that franchise organically and inorganically. I'm just wondering if that is at all on the radar. Thank you.

speaker
Markus Kobler
Chief Financial Officer (CFO)

Let me take, I think, the first couple of questions. Let me start and then you step in. Again, in terms of expenses, as Stefan explained, it is about, you know, stable except the volume-based contributions. And we have that both with regard to comp and pen as well as G&A. On the comp and pen, I said before, you know, an increasing share price is also pushing the variable compensation cost up. When you have an increase also of assets under management, that, again, is a trigger for banking and banking services expenses. And that is, again, an important component of the G&E costs. So, but, I mean... Excluding from that, we focus on all cost items, obviously. We continue to analyze all areas, very, very disciplined. And what is also important is that by doing that, that allows us afterwards to self-fund investments, especially in the growth and build area. With regard to... the carry component of performance fees. That's not an information which we would disclose, Arno. And then the other one on the dividend. And again, the dividend procedure is as follows. We have the AGM on the 6th of June 2024, and then there will be a very structured process afterwards with the pay date expected on the following Tuesday, on the 11th of June. So that's the process. But obviously, depending on the approval by the AGM on Thursday. And probably, Stefan, if you take up the last one.

speaker
Stefan Hoops
Chief Executive Officer (CEO)

Yeah. So quick addition to the performance fee question. So for transaction fees, we obviously have no carry, like nothing. And then performance fees, as Markus said, we wouldn't disclose specifics, but there are some that we like a lot, like the Kaldemorgan performance fees, because there's no real split. And I think all of you know the Kaldemorgan structure fairly well, so they have been doing fine this year, as you would expect, with the appreciation of markets. So, you know, we are pretty optimistic about the Kaldemorgan component for this year and maybe future years. But then anything alternatives related will have the typical split between house and the team. But we typically think of it in terms of net contributions. So the way it's being calculated internally. For private credit, so your last question, I mean, the reason why we feel we need to be very disciplined in saying that we want to focus on Europe is because, to the point you made, we feel we have some positive differentiation both in origination, which I think is more key, and distribution. So I think in the origination side, and we could speak about it for hours, but I think most of the private credit competitors are mostly hunting or fishing in the LBO pond. So they can look at private equity-owned companies, and then if they need private credit, then this is open to all. And that's where they can originate. And when I say originate, in many cases, it's through banks. I think our approach in originating risk is... I think it's differentiating because it will benefit from DB origination through the corporate bank, could potentially benefit from DB origination through the investment bank, but could also benefit from origination, frankly, through BNP, Commerzbank or others, because those are, I think, people we understand and understand what they will be able to take on balance sheet and whatnot. So we feel that we are more differentiated on the origination side than distribution. But then again, on distribution, everybody hears about it, and we are strong in the retail space. So we feel that with retail being interested in alternatives, we have the mechanism, meaning the wrappers, potentially also blockchain-based, and there's a lot of hype around distributing alternatives to retail through blockchain and so on, being represented there. So we feel that we have the mechanisms to essentially represent access to those funds, but then also the distribution channels through our normal wholesale distribution. So we feel we are competitive, but again, very disciplined with the focus on Europe.

speaker
Arnaud Gibla
Analyst at BNP Paribas

Okay, thank you.

speaker
Alice
Chorus collaborator / conference operator

Ladies and gentlemen, that was the last question. I would now like to turn the conference back over to Oliver Vlade for any closing remarks.

speaker
Oliver Flade
Head of Investor Relations

Yeah, thank you very much, everybody, for listening in. And please reach out to the IR team in case there are any open questions. Otherwise, I wish you a fantastic day. Thank you very much, and bye-bye.

speaker
Markus Kobler
Chief Financial Officer (CFO)

Bye, everybody. Thank you very much for your time.

speaker
Alice
Chorus collaborator / conference operator

Ladies and gentlemen, the conference is now over. Thank you for choosing Coruscant and thank you for participating in the conference. You may now disconnect your lines. Goodbye.

Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

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