6/15/2023

speaker
Mark
CFO

everybody. We're in sunny London at the moment. Thanks very much for tuning in to listen to our announcements of our first full year on the AIM stock market. We were listed on the stock market on November the 5th, 2021, and this is our first full year. So we're very pleased with our results. The market was very tough. It was backwards by about 10%. We finished just shy of 98 million. That was our revenue for the year ended 31st of March, 2023. The growth was 21.5% over the previous year. Adjusted EBITDA was 7.5 million. Cash conversion was very good. We finished in the net cash position of 10 million. And this is all driven from our next day delivery service and our installation service, which we'll talk about shortly. But we've got 4.8 rating on Trustpilot, which I'm sure you're all well aware of is a real benchmark in any industry now to give you a measure of your performance and your customer service. So that's market leading. We're very pleased with that 4.8 out of 5. And that's driven from the focus that we have on what we do, which is major domestic appliances and consumer electronics, television mainly. That's a market we really want to grow in. So we've got four and a half thousand SKUs in stock, which is made up of over 35,000 actual items, actual boxes. We deliver to over 90% of the UK population. And that's next day delivery. And next day installation is over 65% of the UK population. We've shown that 250 odd employees is now actually about 270 employees now and growing. was about 150, it's on the flow.

speaker
Josh
CEO

Moving to the market. So what we're showing here is a major domestic appliances market first, which is the major market in which we operate. You can see the full size of the market here in the small bars. So you can see it's gone down slightly. from 4.5 billion to 4.2 billion. For the eagle-eyed of you out there, GFK actually changed some of the market stats this year. They moved floor care out of the MDA market and moved it into the small domestic appliances market. So our numbers are slightly adjusted versus the presentation of last year. And we finished the year with a 2.5 percent market share of MDA and then a 4.7 percent market share online and you can see how we've moved from 3.5 to 4.7 because as Mark mentioned the online share contracted fairly sharply at the beginning of the year but it's now relatively consistent at around kind of 53 to 56 percent of the overall market is the part that's online. In relation to consumer electronics, during the COVID year, a lot of people updated televisions when they had spare cash. That market has been under some pressure for a couple of years now. And we're gradually increasing our market share in this market, albeit the market share is still extremely small. So we've got 0.3% market share of consumer electronics overall and 0.6% market share of the online market. So lots to go after in that market.

speaker
Mark
CFO

This slide's quite an interesting one. We thought we'd put it in. Thanks very much to those of you who have bought into our business. We really appreciate it. This shows a time of float. So November the 5th, 2021, we had a Trustpilot rating of 4.7, and you can see the dark blue air shading is what we're currently at. So we were at 4.7, we're now at 4.8. We had 190-odd employees. We're now actually at 270-odd employees. Currently, vehicles, we had 36 at time of float. We've now got 50. We would do an installation of built-in products. That's integrated appliances. We were doing that for a third party. We've now taken that in-house and we have our own crews going out doing the full installation. They take the products out and do the installation at the same time. We'll talk more about that in a bit. Now brand awareness has gone up from 6% to 15%. CRM database was about 100,000. It's doubled now to nearly 200,000. Daily website traffic was 15,000 and now it's 23,000 unique visitors per day. Cash position as well is pretty decent, went up from 4 million to 10 million. So that's a decent gain. It's a good position to be in. And on the right hand side, it shows a geographic coverage in the blue shaded area of where we do our next day delivery. where we were doing it and well sorry next day we don't do the shale is quite correct on the bottom Devon, Cornwall and Scotland that's a 48-hour delivery service but that's next day delivery all the the remainder. Financial highlights, Josh, section.

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