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1/19/2024
Welcome to the third quarter of financial year 2021 business presentation of clients and districts. We have Mr. Srikant, our group CFO, first off, talking about consolidated financials, followed by Kevin, who will talk about the digital services. Anshul, who will present the performance of our digital services business, followed by who will talk about Reliance Retail, Sanjay Rai, who will talk about BNP, and then Shrikant will come and speak about what to see and the summary and definition. Thank you and good luck to you, Shrikant.
Thanks, Srini. So I'll just spend a few minutes on the consolidated results before I hand it over to my colleagues for business-wise. So starting with EBITDA at 44,700 crores, this is up 17% year on year. Net profit at 19,641, up 11% year on year. And here the earnings have been led by very strong performance in retail and oil and gas. Digital services has been steady and, you know, a 1% increase in O2C. In retail, we have seen very strong momentum. There is expansion of footprint. We are seeing higher footfalls. In digital services, we have added, you know, the number of customer ads in this quarter and also importantly on a year-on-year basis has been very strong. We completed the 5G rollout on a pan-India basis. In O2C, it has been a resilient performance despite major planned maintenance shutdown that you are aware of. And also downstream margin environment, as you know, has been a bit weak. Had it not been for the shutdown, you know, we would have on OTC basis been higher on a year-on-year basis and the performance would have been comparable even to the previous quarter. In oil and gas, you know, benefiting from ramp-up in MJ1 production and now KGD6 contributes 30% of India's gas production. A quick summary of the numbers, as you can see, revenue in retail is up 23%, EBITDA at 6,258 is up 31%. So clearly you can see the benefit of operating leverage kicking in. Overall area operated in million square feet at close to 73 million is about 21% higher. And we saw growth across segments, footfalls higher by 40%. You know, we added about 252 stores. And when you see on a year on year basis, we have added 1,549 stores. And the percentage of digital and new commerce revenues as a percentage of total still at 19%. So it's a very, very fast expanding base. So it's a good set of performance there. In digital services, you know, revenue EBITDA up about 11.5%. I talked about customer ads, we added 11.2 million net customers in subscribers in this quarter. And for the whole year, it is 38 million, very strong performance there. Data traffic continues to be strong, 32% on a year on year basis. And, you know, this true 5G is now available across India and 90 million subscribers have migrated to the 5G network. On O2C side, revenue is slightly lower. You saw Brent being about 5.5% lower on year-on-year basis. EBITDA at 14,064, a percent up. As you know, I talked about the planned maintenance shutdown for major units. Also, there has been Downstream chemical deltas have been weak anywhere between 4 and 17 percent when it comes to, you know, lower deltas there. And, you know, clearly supply overhang is there. Demand has been weak. That's on the downside on the on the. market side there, but we have been able to compensate it with domestic demand being able to place there because India oil demand is up 2%, polymer is up 10%. Gasoline has played an important role in compensating. There has been a recovery in fuel retailing and also the benefit of ethane versus naphtha was fully felt in this quarter. On the oil and gas side, at 5,804, it is the best ever quarterly EBITDA. As you can see from the chart, KGD6 production almost up 73% and revenue in EBITDA up 50%. And, you know, now KGD6 production is almost 30 mm ACMD. It's, as you know, a significant contributor to the transition fuel availability for the country. So bringing these numbers together, you can see revenue at 2,48,000 crores, up 3%, lower O2C, higher retail. On EBITDA side, as I said, 44,678, it's up 17%. This is despite the very large shutdown in CDU, in COPR, in FCCU, and also the off-gas cracker. Had it not been, as I mentioned, EBITDA would have seen a year-on-year growth and the numbers would have been pretty similar to what it was in the previous quarter. And as you can see, the EBITDA flow through, despite higher finance and depreciation, we have delivered a net profit of 19,641, which is up 11%. And when you look at it from entity-wise, RL almost close to 10,000 crores, JPL at 5,500 crores, RRVL at 3,200 crores. So RRVL, you can see EBITDA growth at 30% and even the net profit growth is almost in the same range. So quick one on the bridge, year-on-year bridge, as you can see, every business has delivered in terms of growth, oil and gas, retail, digital services and others too. But as I mentioned, O2C has been in a stable event and a weak downstream market environment. We have done a lot to offset some of that market weakness. by focusing on crude sourcing, by focusing on lithium cracking, by placing more products in the domestic market. Oil and gas, as I mentioned, higher volumes helping deliver 50% increase. Retail, very broad-based and, you know, grocery sales up 41%, fashion and lifestyle up 28%, consumer electronics up 19%. On digital services, healthy subscriber growth and also improvement in the ARPU site. And others reflect multiple factors across other businesses which have done well, focus on cost, improvement in treasury income, all of them have helped deliver the other segment. And on a sequential basis, you know, barring O2C that I talked about, you can see a strong growth. On the oil and gas side, in the previous quarter, we had costs related to field commissioning and decommissioning, which is not there this quarter. And so that explains the jump there. Otherwise, on retail and digital services, retail earnings, as you know, sequentially has gone up by 7%. and you have seen performance in digital services too. And coming to net debt, marginal change in net debt, 1,19,372, very similar to what we had in September 23. You know, we have been talking about moderation of capex and you can see that overall capex is now for this quarter 30,000 crores. It was about close to 39,000 crores in the previous quarter and a year before that too it was there. So clearly you can see that the intensity has come down. Otherwise, fair to say that, you know, cash flows remain strong, balance sheet is strong, and the moderation in capex, you know, will continue to help value creation. With this, I'm going to hand it over to Kiran. Thank you, Srikant.
We had one year, nearly one year, in fact, a shade over one year into the rollout of our true 5G services. And as Srikant alluded to in his opening remarks, Nearly 90 million subscribers have already migrated to 5G on our network. And another great thing that we can talk about is that this entire 5G deployment and the traffic coming from the 90 million subscribers are all carried on our own core, which has been built and deployed on a pan-India basis. If you see the The graphics on this chart, just a year ago in December of 2022, we can say that India was 5G dark. And if you look now at the situation as we complete December of 2023 and now we are into the new year, we can truly say that India is now 5G light, bright. And obviously, this superior network has really strengthened our position when it comes to the mobility service. Our 5G availability on a pan-India basis, on a quantitative basis is nearly three times that of our nearest competitor. And even in terms of quality, the overall download speeds on our network is nearly two times that, again, of our nearest competitor. So I'm glad to say that overall, Jio has completed the true 5G network rollout as promised, well ahead of the schedule of this Pan-India deployment. This is also reflected in the fact that we are becoming the preferred choice for subscribers. If you look at the graphic again on the right, you can see that as the industry overall has had a nearly flat 0.7% growth on a year-on-year customer base basis. But the stark difference is between the growth numbers delivered by Jio on a year-on-year basis as compared to the rest of the competition. While the rest of the competition actually has seen degrowth of nearly 3%, negative 3%, Jio has shown a nearly 7.5% increase in its subscriber base. All of this is a testament to the fact that our 5G service is really pushing the envelope even further. We were already considered one of the best quality, highest quality networks anywhere in the world. But now that gap between Jio's 5G network and that of our competitors has increased substantially. If you look at another number, which is the net portent numbers, this also indicates the intra-competitor movement, rather inter-competitor movement of customers from one operator to the next. In terms of portent, again, we have been nearly two and a half times of our nearest competitor in terms of net portents. So this is actually all these metrics are pointing to the fact that our 5G network is really positioning us as the preferred choice even beyond what we already were. and the numbers both in terms of subscriber additions and growth as well as the net portent numbers is a testament to the fact that we are now extending that lead over our competitors. Another initiative that we were consistently speaking about over the last few quarters is the Jio Bharat initiative. Now this is also a very concerted effort that we undertook to move the 2G base, which is largely a captive base with our competitors, but to bring them on to the 4G base at least to begin with. So really, the fact that we were able to completely design, manufacture, and distribute a 4G device which is on par or even cheaper than comparable 2G phones from a handset price perspective And now those are translating into some very, very, very encouraging numbers in the market. If you see that in the less than thousand rupee price segment, which is really where the 2G phones operate, Jio Bharat just in the short period after its launch is now seeing nearly 45% market share in the shipments which are happening on them. on a month-on-month basis. Also, if you see the growth that we are seeing, the geo leadership growth that we are seeing in the rural markets, again, the market where I think this product has been targeted at largely since the GeoBharat launch, we have also seen the growth in our subscriber base coming from the rural markets, the net additions that are happening in those rural markets have now grown to become nearly five and a half times of our nearest competitor. So our net ads are five and a half times that of our nearest competitor. And even within our own network, if you see just before GeoBharat launch, again, the graphic on the right, we still had a lead, but the lead was, you could say that while the net ads in millions, while our competitors were adding about 3 million Net ads, you could see that we were adding nearly double of that, 5.6 million customers. But post-GeoBarrows launch, if you see the real drop-off in the net ad picture coming from our competitors, while our numbers have really strengthened even further. That's really the 5.2 times the nearest competitor number that I was speaking about. Also in terms of engagement, almost all of those features, including live TV playback in Jio Cinema, which is a hero use case because people could never imagine that kind of a service of live television being available on such a handset. So that's really picked up the Jio Bharat users because financial transactions and UPI payments were another strong use case that we were promoting with such a device. and nearly 60% of the total UPI 123 transactions, which are really those transactions originating from these low enhancements, is now contributed by Jio Bharat. Coming to the home, while we had a market leading service in Jio Fiber, but using our 5G service, a Pan India 5G service, we are really now supercharging our home broadband delivery as well through what we call air fiber. And really, you could argue that the big cities were reasonably well served through our optical fiber network. But as soon as your air fiber got launched, we are seeing really demand getting unlocked from the tier three, tier four towns and rural markets where this is a completely unique service. There is no other competitor to speak of. And the fiber quality broadband service powered by our 5G network is really finding traction in those markets. And also the fact that we are using our own technology, our own 5G core to carry traffic, the real heavy traffic that is really coming from the homes also means that we are able to do it extremely cost effectively. I mean, obviously, like I said, in many of these markets, we are the only name in town. But even if you look at global comparables, we are among the cheapest anywhere in the world. Also, I mean, this is quite a pleasant surprise for us. But we had a rich bouquet of content that we are also bundling to encourage adoption, especially when we go to these markets where people don't have a habit of or even awareness of having used these kind of services. But what we are really seeing is that geo air fiber is actually on a like-to-like basis against a geo fiber service. We are seeing a per capita usage, which is nearly 30 times more than our optical fiber service. Thanks to a lot of that, thanks to the content that is also bundled with it. But really this habit formation and adoption is really encouraging as we are really picking up the pace when it comes to rolling out air fiber across the country. Talking about enterprise, again, very strong growth that we are continuing to see. I think almost more than 80% of the large enterprises are already Jio customers. But if you look at it, 33% of the large named enterprises now have graduated beyond connectivity. So they are using two or more of Jio services. That means a basic connectivity service and one or more of our digital services, which we are also vertical and horizontal digital services are now increasingly getting bundled along with our connectivity service as we serve these customers holistically. Just to give an example of penetration in some of these critical industries, if you look at the top 10 banks in India, nearly 50% of the branches of the top 10 banks today run on Jio network. And that gives us a foot in the door to even bring some of these additional digital services also to grow that engagement with these large enterprises. In fact, in many of the cases, now the situation is looking to reverse. Earlier, network was the driving force and digital services was an add-on. But now if you see the recent trends, nearly 20% of the new deal wins that we are winning in the enterprise is actually driven by a non-network service, which also shows that digital services are truly coming into its own. Um, and again, like to like, uh, if you see, uh, over the last, uh, uh, year, there has been a 1.3 X increase in revenues. If you look like to like from the top a hundred accounts that we have had, there's been a 30% growth. Um, if you look at the, the number of accounts who are actually contributing to more than five gross, that's like a watermark. Uh, that number has also increased to, um, to the early 50% more than what it was last year. So I wanted to have 1.5 X increase in the number of accounts there. And obviously, professional services and retail and education. These are three key sectors which are beyond the large enterprises when we get into the SMBs. Again, we are seeing a lot of demand coming from these sectors, so schools, training institutes, and so on. Professional services being the people like lawyers and accountants and so on, and obviously small retail. I think these are three large sections within SMBs the Indian economy and we are seeing a lot of adoption and a lot of demand coming from these sectors. So when I was speaking about the digital service and the growing portfolio of services that we are now well positioned to offer looking into the future, on this slide we are just showcasing a few of those which we had introduced and unveiled during the India Mobile Congress last year in 2023. Everything from what we call geospace fiber, which is the gigabit satellite connectivity that we are bringing to India. GeoCloud, which is our compute platform, which is now built and being offered to enterprises. Increasing adoption of AI, so some of the SMB and skill development type of applications, again, that we showcased. Gaming, which is, again, augmenting the fact that we have a very strong home play But how do we bring cloud gaming, which is doing away with the need for expensive consoles and therefore creating mass scale adoption of games into Indian households? And we have a very young population who would absolutely love to engage with these kind of offerings, assuming it is affordable. And that's what we are able to do with the cloud approach towards delivering this. Connected vehicles, again, we are becoming a partner both to connect and also to bring digital automation to a number of vehicle brands. And some of those examples also we showcased. As 5G is getting rolled out across the country, some of the large manufacturing locations and large enterprises would like to have what is called private 5G, which means a dedicated installation just to power a factory location or a large campus. And that's also something that we showcased in a very small server. We can actually plug it into their data center, and they can really be up and running with the 5G network in their campus. Again, thanks to the fact that this 5G core is something that is homegrown, we are able to package that in very interesting ways to even support private 5G use cases. And beyond that, obviously, things like healthcare, agriculture, these are some critical sectors of the economy. And again, we were able to showcase certain IoT-type solutions, again, taking advantage of both our 4G and 5G network, which is now ubiquitous across the country. And beyond the products, I think we are also entering into what is called managed services. And here basically what we are trying to do is helping our customers, enterprise and small and medium customers with everything from advisory to implementation as well as ongoing management of the entire digital set of services that they would need. And that's also unlocking a lot of service revenues for us going looking into the future. So I think the network story is unfolding well, both in the mobility, the home and the enterprise segment and the digital services contribution towards the the contribution towards both account wins as well as the year on year growth in the per account revenues. All of that is now looking in a pretty good shape as we head into the new year. I think on the operating and financial highlights, I'll request my colleague Anshuman to step in here.
Thank you, Kiran. Good evening, hello everyone. I'll take you quickly through the financial and operating performance highlights for the quarter. Both revenue and EBITDA during the quarter grew by double digits on a YOY basis. Revenue grew to 27,700 crores, 11.3% growth. And EBITDA touched almost 14,000 crores for the quarter with a growth of 11.5% year-on-year. We're sustaining the outperformance in subscriber additions, as Kiran spoke about, with the superior network, deployment of 5G, we are tracking a lot of the premium customers as well. We saw a net addition of 11.2 million subscribers during the quarter, taking the subscriber base to 471 million. ARPU for the quarter was at 181.7 rupees. Now, While there was some increase in the output due to the subscriber mix, the fact that we are currently offering 5G services on a trial basis impacted the output because people don't have to recharge for additional data usage at this point in time. So therefore, there was a counterbalancing impact on the output during the quarter. Customer engagement continues to be very strong, 31.5% year on year growth in the data traffic on the network. And that's also happening because of the 5G deployment, the users, 5G consumers are consuming significantly higher amount of data than they were consuming on the LTE network, obviously. So that's causing the increase in the data consumption. And again, as Kiran said, Jio Air Fiber is expanding and the addressable market, we are expanding the addressable market with the deployment that we are currently doing. It's already now present across in the country. And the customer engagement signs have been very encouraging with the early set of customers that are on the Jio Air Fiber. The key operating matrices for RJIL are connectivity business. The subscriber makes, the customer base at the end of the quarter was 471 million, net addition of 11.2 million, which has been actually the highest for the last several quarters. So we're seeing that uptake in the subscriber addition over the last several quarters. ARPU at 181.7 rupees. The per capita data consumption increased to 27.3 GB per user per month during the quarter, and that's continuing to show an increase in trend. And even the voice traffic was increased during the quarter, so 7.9% YOY increase in the voice traffic. Moving to the key financials for RJIL, again, the connectivity business. The operating revenue for the quarter was at 25,368 crores, and that was a 10.3% year-on-year growth, primarily driven by increase in the customer base. EBITDA was at 13,422 crores for the quarter. The EBITDA margin increased further to close to 53%. And this has been fairly steady. Please do note that at this point, we're not charging for our 5G services. And this is really coming out of the existing set of subscribers using the charging on the LTE network. Moving on to the financials, consolidated financials for Jio Platforms Limited. We ended the quarter with 27,700 crores of operating revenues. That's 11.3% year-on-year growth. EBITDA closed to 14,000 crores. EBITDA margin improved to 50.4%, and that's also been showing an increase in trend. And the profit after tax increased to 5,445 crores, a growth of 11.6%. So healthy double-digit growth in all of the key financial matrices. At this point in time, more of steady state as several things, you know, 5G monetization, the air fiber, et cetera, are still going to get monetized. I will now hand over to Dinesh to take you through a summary of the Reliance retail results. Hi, thanks, Anshuman.
Good evening, everyone. Over the next few slides, I'll take you through the performance of our retail business. Our gross revenue crossed 83,000 crores, revenue growth of 23% on a YOY basis. EBITDA grew at a healthy 31% and came at 6,258 crores, while profit after tax grew 32%. Digital and new commerce continues to grow well and contributed 19% of our total revenues during the quarter, increase of 100 basis points on a YOY basis. We continue to invest in infrastructure. Retail stores has increased by 9% on a YOY basis. We added 250 plus stores during the quarter. Our retail space stands at 72.9 million now, a 21% increase on a YOY basis. We continue to invest in infrastructure, front end as well as back end infrastructure, as well as the technology platforms. in order to reach the length and depth of the country, as well as provide consumers with a true omnichannel experience, provide them a good shopping experience as the consumers are also evolving. If you look at our key customer metrics, our footfalls grew a healthy 40% YOY. Our registered customer base grew by 25% and now stands at 293 million. Our total transactions grew 20% and crossed 300 million transactions. It actually came in at 320 million during the quarter. Just a few quick highlights across the business. All the major consumption baskets did well. Grocery grew at a 41% year on year growth. Fashion lifestyle grew at 28% on a YOY basis. And this is the context where On the apparel side, the market has been weak and you would see it for the other players as well. But we have done exceedingly well. Consumer electronics grew 19% on a YOY basis. So healthy growth across all our larger consumption baskets, all the businesses are doing extremely well. We had a very good festival season. We saw good engagement from customers and healthy growth during the festival period across the businesses. Our EBITDA margin continues to expand up 40 basis points on a year-on-year basis at 8.1%. We see the benefits of operating leverage continue to accrue as we have set up the entire infrastructure and now as we are growing our business. the benefits of operating leverage and margin improvement are flowing through. We spoke about our store expansion. We continue to invest in new formats, which are either to the requirements of different customer segments We spoke about Yoosta in the last quarter. This quarter we launched Swadesh, which is a format which promotes Indian traditional art forms. We opened our first store in Hyderabad and we have seen a very good response from customers and a few more stores are in the pipeline. We launched AgioGram, which is a D2C-focused content event platform on Agio. It promotes D2C brands and gives them reach to the entire customer base that we have on Agio. So we are championing the growth of various D2C brands and giving them the benefit of the platform and the customer reach and the traffic that we have built over a period of time. We launched a co-branded credit card with SBI. It offers significant benefits to consumers for shopping across the Reliance retail ecosystem. So depending on your needs, whether it's a grocery, whether it's electronics, apparel, there's a lot of benefits that are offered on the card, both from Reliance as well as from SBI. We continue to strengthen capabilities through looking at acquisitions and partnerships. We acquired the Sephora India franchise business from Arvind during the quarter, and we signed exclusive distribution agreement with SMPC for two of their brands, Sandro and Mai. Steady growth, if you look at it year on year, our revenues are growing pretty strongly on a large base. For the first time, we crossed 80,000 crores. EBITDA, again, pretty healthy growth, 6,258 crores. So every quarter we are hitting a new milestone. 23% revenue growth on a YOY basis, 8% on a quarter on quarter basis. So both, whether you look at quarterly or sequential or annually, very healthy growth, strong operating EBITDA performance, margin expansion, which is driving growth in profit after tax as well at a healthy 32% and 13% on a quarter on quarter basis. Now, just to take you through some of the highlights across our consumption basket. So grocery, as we spoke about, 41% growth. We had a very strong festival season where we saw a lot of traffic in our stores. The festival sale, that's the event, that flagship event we've given for the name for this period. We had record footfalls in the stores, various categories, whether it's confectionery, stacks, dry fruits, All of them, festive demand did very well. We registered the highest ever single day sale in the history of this format during the campaign period. As we've been saying, we've been focusing on growing the non-food category that helps improve margins in the supermarkets and hypermarket formats. Both general merchandise and home and personal care are seeing very strong growth and driving the share of non-food growth. which is helping our margins. We continue to add new categories so that consumers can come to our stores as a one-shop-stop destinations. We have made notable additions in various categories including home, travel, occasions, celebrations, puja needs. Across categories, we have added and we'll continue make these attractive destinations for shoppers to come to our stores across various shopping missions. On the B2B side, the Metro India acquisition, integration is on track with our B2B business. So we are aligning the two businesses and that's working out well. Post the acquisition, October to December quarter, Metro had the highest ever quarterly sales. So we are able to, from the same stores, we are able to drive good growth much better throughput and performance than it was earlier, as well as leveraging the metro omnichannel capabilities for our broader B2B business. Geomart, we continue to see steady growth both in traffic as well as average order values. We have seen a pretty healthy uptake in our order values for groceries specifically. We are also focusing on increasing the share of non-grocery categories. Fashion, lifestyle and electronics both have really outperformed and while still relatively small contribution to the overall GMV, but they are growing exceedingly well as the adoption by consumers of these categories is increasing. The GeoUtsav event, which was our flagship event during the quarter, saw significant growth both in terms of traffic as well as orders. We continue to invest in the platform to improve the product features, enhance during the quarters on the notable enhancements that we did include the product search, return both step delivery for fashion, and a lot of other interesting features, exciting features are in the pipeline. We continue to expand the catalog and offer more options to our consumers. The option count was up 84% and the seller base was up 3x on a YOY basis and this growth will continue as we add more and more options to make it a truly horizontal platform. On the consumer brands business, we are pretty excited about this business. It's showing very, very good growth. The revenue was up 3x on a YOY basis, as well as we are increasing the distribution rate substantially. So this is a business where it has a big advantage in terms of our in-house channels. as well as the B2B kirana network that we have but in addition we are building a broad distribution network to reach a large number of kiranas across the country as well as modern trade to build and grow these brands. Some of the notable categories which did very well during the quarter were beverages, general merchandise and staples. As you are aware, we had launched campaign independence brands in the earlier quarters. Both of them have had very strong traction and very strong response from customers. And every month on month, we are seeing very strong growth in both these brands. We had launched bugles and potato chips under Allens, and that again is doing extremely well. And then there are a number of other exciting products in the pipeline, which you'll see in the coming months and quarters. Moving on to fashion lifestyle, apparel and footwear business had a good steady quarter driven by footfalls as well as improving conversions. Multiple formats delivered highest ever revenues during the quarter and this is in the context where the market has been on the weaker side. Broad based growth across categories, so we're not dependent on one category like some of our other competitors and international peers. who are more focused on one or two categories. We are present across multiple categories and many of them are doing exceedingly well. The festival season, we got a very strong response. Our price value proposition is very strong in the market and that's helping us grow and drive very strong customer engagement in the market. As we had mentioned earlier, Azot and Yusta were the formats that we had launched in the previous quarters are doing very well. We are getting very good response and we're scaling up both of them. And Swadesh is the format that we have launched during this quarter. On Agio, another quarter of very strong performance. We added 1.6 million customers during the quarter. We continue to add more and more products. Option count was up 38%. The whole strategy here is focused on offering more and more differentiated products, good quality products to the consumers, and that is being valued, and that's why we are seeing very strong growth on this platform. We continue to launch new brands, partner with designers, as well as launch our in-house brands, as well as external brands onto the platform every quarter. Some of the notable ones we did during this quarter was IndiePix. We launched with Dhruv Kapoor, the champion brand. So multiple brand additions during the quarter. We spoke about a Geogram earlier. Pretty excited about this initiative. There are a lot of very interesting B2C brands which are coming to market, and we are creating a forum and a platform to grow these brands and help these brands scale up quickly, take them to the consumers. And customer remains at the center. We continue to enhance new features to improve the customer experience. Several new features added during the quarter, and more are in the pipeline. On our partner brands, which is our luxury, premium and luxury brands portfolio, we continue to lead the market. We have the widest portfolio of brands and we are the partner of choice for any international brand looking to come into India. We spoke about the Sephora and SMPC partnership agreements earlier. Ajeo Lux, which is the luxury part of our online Ajeo platform and offers a host of luxury brands, continues to do very well and grow from strength to strength. We have a portfolio now of over 660 brands and every quarter we are bringing new brands onto the platform. Juez had a very good quarter driven by the festive and wedding buying season. Dhanteras, which is one of the key occasions and big driver of sales for Juezri. We had the highest ever sales during that day. While we are very strong in Metro and Tier 1 cities, we are also seeing very strong growth in Tier 2 and Tier 1 cities. In fact, they are growing faster than the overall rate of growth of the business. So our proposition is getting very widely accepted. We are focusing on launching new exclusive design collections. uh that help us differentiate uh some of the notable ones swan banga was a was a was a regional collection where aham was a wedding collection that we launched during the portal uh so these really help us uh create new themes and bring differentiated products to the market lingerie which is uh one of the newest segments we are the largest player in this segment now uh across the host of brands the d2c brands uh the gloria zevami amante that we have uh we sell lingerie in our in our in our apparel stores. We have a joint venture with Marks and Spencer and Hunky Muller franchise. So across all those, we're a pretty large player. We are looking at expanding the reach both within the Reliance retail formats as well as take our D2C brands to the physical distribution network as well as the exclusive brand outlets. as well as continue to add new categories, new products within each category to really expand the range for these brands. We also executed several co-brand promotional tie-ups during the quarter and we saw pretty good cross-pollination on these partnerships. Urban Ladder, which is our furniture offering, the focus continues to be on ramping up the store network and expand the presence across cities. We are also leveraging our Smart Bazaar formats where we are launching SISs for Urban Ladder in these stores, typically focused on grab-and-go items, which work very well in these. So these get more doors, as well as customer footfalls, increases brand awareness. Indirect traffic to our online offering as well as the experience centers from these stores. Tira, which you are aware we had launched a couple of quarters back, uh continues to grow uh we have got some very strong traction uh we have set up a few stores across top tier cities and we'll continue to uh expand the network uh and we're getting very good response from customers uh we signed up three celebrities to promote the brand we have seen very strong brand recall and and engagement from consumers on our both our stores as well as online platforms we are in differentiation is to offer a offer a differentiated So offer a differentiated retail experience through larger formats and wider assortment. All our operating metrics including sales productivity, average bill values, repeats, the engagement across brands, all of that seeing our good strong momentum early days but we are very excited and seeing very good results in the initial days. We are also including many new launches, many new brands we are bringing to India, some of the notable ones that we signed up. for online as well as offline during the quarter are Laura Mercier, allies of skin and blessed moon. Moving on to our consumer electronics business, again had a pretty sustained 19% YOY growth. We see growth, healthy growth in average bill values as well as the conversions are improving. The growth has been quite broad based across phones, large appliances, as well as TVs. In fact, we saw a strong surge in demand for large screen TVs during the World Cup. So the large screens, TVs did 65 inches plus TVs did very well. We had a number of flagship mobile phone model launches during the quarter, and that contributed pretty significantly to the performance of phones. As well as other categories, we continue to increase the assortment, including ACs, refrigerators, and launching, working with brands to launch exclusive products for our stores. Rescue, which is our biggest differentiator in the electronics segment. We continue to increase the geographic footprint as well as increase the proposition, continue to add new services, new plans into that business, also targeting the out-of-warranty opportunity there. On our product brands group, we are launching new products across categories to see where the wide gaps are in the market. and bring products which are high on quality and very disruptive pricing. We continue to expand new doors. Our merchant base is up 2.66 on a YOY basis. Now we have pretty significant depth in terms of the reach where our products are present. on our Geomart digital business. The focus is on expanding the merchant base, which is up 34%, as well as improve the participation of merchants. Ultimately, how many categories are the merchants buying from you? And how frequently are they buying? Those are the two most important metrics to ensure that we are relevant and they find our proposition attractive. And both those metrics are month on month, we are seeing very strong growth. That's it on the retail side. Now I'll hand over for the update on oil and gas.
Thanks, Dinesh. Good evening, everyone. To do a recap of the quarter gone by, so this was the highest ever quarterly EBITDA for the oil and gas segment.
We had a 50% jump via Y at 5,800 crores, largely driven by higher volumes. with 19 wells all in production from the three fields. We have seen this production increase. This we expect will sustain. Currently, we're producing about 30 million cubic meters and oil and condensate of about 21,000 barrels per day. In terms of prices, yes, we've seen prices come off a little bit. In fact, as you may be all aware, that ceiling prices had come down from $12.12 to $9.96. And with global factors impacting demand factors and high inventory levels impacting prices, we've seen a slight pullback in prices, gas prices, which to a certain extent, offset the gains made in production. So at KGD6, the main focus now is how to sustain the production from these fields. All 19 wells are producing. The fields are producing as per expectations. And CBM, we've launched the 40-well multilateral campaign, the first in India. This is to maximize and improve the productivity from these fields. We expect the results to come in over the next two quarters. Further in KGU DW1, we are currently doing an exploration well in the block. So as you can see in this graph, we've had sustained increase in production as we commissioned the fields from FY21 onwards. And comparatively, between the nine months of this fiscal versus FY23, you can only see a 6 million standard cubic meter increase. And this will continue to increase in the quarters to come with a plateau of about 30 million standard cubic meters. So currently, we are contributing about 30% of India's domestic gas production. So we completed the auction for 4 million standard cubic meters of gas from KGD6. This was the sixth auction. This way we have now managed to sell all the gas that we are producing. So the offtake is all tied up. For this specific round, there was significant participation. We had 38 successful bidders, largely from fertilizer and refineries and to some extent from CGT and aggregators. So the main contributors were CGT and fertilizer. And as you're all aware, the price realization will be subject to a cap of $9.96. So in terms of the glass market outlook, clearly the winter has been a lot milder in Europe, which has essentially resulted in higher inventory levels and lower demand. As you can see, the storages are at about 82.6%. at the current juncture versus five-year averages of 70.4%. So clearly that has had an impact on the prices. The sense is the short-term prices will be guided by the severity of the winter. There has been some pickup in demand from China. There's also been some cold spells in China that has spurred the demand apart from the economy showing some signs for higher demand. In Southeast Asia, again, the demand is price sensitive. So at lower prices, we are seeing higher demand. Also, overall, there is a little bit of pressure on gas prices. And again, this is going to be dependent on the rental.
Thank you, and over to you, Srikant. Hey, thanks, Andrew. So moving to the last section, which is O2C, year-on-year revenues have been lower on the back of, you know, reduction in prices of Brent. Otherwise, when you look at EBITDA, as I mentioned, up 1% in a fairly challenging environment. We focused a lot on product placement in the domestic market, given that the demand was good. Also, a lot more of fuel retailing volumes we saw. Overall, trends in margins have been mixed. Mid-distillates were lower when you look at it on a year-on-year basis. But of course, that was also offset by lower SAED. Our gasoline tracks were better when you compare it on a year-on-year basis. Downstream polymer margins lower anywhere between 4% to 17% on the back of, you know, mutant demand and also excess supply. So you're seeing that. On the polyester side, margins have been, on an integrated basis, has been stable as some of the PX improvement has been offset by weaker polyester delta. You know, there also the environment was, you know, there was oil sourcing. The market has been fairly tight in that sense of the word. So some of the arbitrage is a bit lower. Q and Q, you know, performance was lower on the back of maintenance and inspection shutdown I talked about earlier on. which impacted yields and profitability. You know, given the fact that, you know, reduced fuel production and lower light feed cracking, but it was fairly extensive in terms of the maintenance part of it. It was across units, across CDU, across FCCU, COCR and ROGC. So it was a large M&I and had it not been for this M&I on a year-on-year basis, clearly the numbers would have been higher and absolutely comparable to last quarter if all these units were available during the whole quarter. Just a quick snapshot of the overall environment. You know, clear highlight, you can see global oil demand at 102 million barrels per day. It's about 1.7 million barrels. So if you see geography-wise, China is really one and a half out of 1.7. Demand has been good in even the Americas and Asia. When you look at it from a product cut, you can see that jet demand has gone up by 1.1 million barrels per day and gasoline 1.1. So you can see that kind of demand and why both the geography and the product cut. On the polymer side, demand, India demand up 10%, polyester more muted at about 1%, but very broad-based demand if you see across agriculture, across infrastructure and packaging. Operating rates clearly down, as you can see, 78.5%, down 120 basis points. A lot of refinery maintenance we saw globally. On cracker operating rates also been, you know, lower to 80.8%, almost 4% lower on the back of a big demand and on the back of excess supply in the market. This is the Indian oil demand of which we have picked up the three important ones, gasoline, HSD and ATF. So overall demand up 2.1% year on year. And if you see on a quarter on quarter, it is up five and a half percent. Gasoline, clearly travel has played a part. Auto sales, you can see booming growth there, reflecting in demand for gasoline. HSD more muted, but clearly there is very positive momentum in mining and in the industrial sectors. ATF very strong growth, 11% growth. You can see the recently released data on air passenger traffic at 39.2 million. In this quarter, it's up 9%. So explaining why demand for ATF has been strong. And when you come to the polymer market side, clearly 10% when you look at polymer in aggregate, but the components PE 13%, PP more muted at three and PVC 19%. So PE specifically led by infrastructure pipes. On PVC, the continuing focus by the government on schemes for agricultural infrastructure. So that really explains why that demand continues to be pretty strong. In the polyester side, clearly it is PET, up 9%. Beverage consumption was pretty strong during World Cup and the festival season. On PSF and PFI, which are recording a little on the negative side, we saw some slowdown in terms of apparel exports. Delta side, you can see P, PP, PVC, all the three are lower, both on a year-on-year basis as well as on a quarter-on-quarter basis. Polymer demand particularly has been lower. You can see the fall. Year-on-year P is down 11%. Polypropylene is down 4%. Demand has been fairly subdued, particularly in China. There has been significant oversupply and the fact that feedstock prices have been firm has meant that both the deltas have been lowered. PVC particularly has seen a much sharper margin correction, down 17% on lower price realisation. And particularly because of the fact that EDC prices have been up 25%. So there has been that kind of compression. Same story when you look at it on QOQ basis also, where PVC delta was down 26% on the back of 8% decline in product prices and 20% increase in EDC prices. However, for us, you know, soft ethane price environment supported ethane cracking. As you know, ethane prices came off pretty sharply on a year-on-year basis. It was lowered by 41%. So some part of the economics for us on ethane cracking was pretty helpful. Polyester chain, as I said, you know, at $4.88 a ton flat on a year-on-year basis, though sequentially a little weaker. While we saw a significant improvement in PX delta, we also saw that it was offset by PTA deltas being weak. MEG deltas were better, but it was on a lower base. QMQ was more to do with PX margins being weaker, and these margins were reduced because of higher supply on lower gasoline cracks. Overall, polyester prices declined given subdued China demand. Moving to the transportation fuel, on the gas oil side, demand actually was a little bit weaker by 0.18 million barrels per day. So total demand for gas oil is about 29 million barrels per day, so it was lower. But you can see the demand for India and China was much higher and declined in Europe and Africa. The cracks did moderate both year-on-year basis on QOQ on the back of Chinese exports because they released their third batch of export quota and also supply from refineries as they came out of maintenance. Also, it is fair to say that inventory levels are continuing to remain high. So while deltas are definitely lower, but you can see at absolute levels, they still remain in some sense healthy. And overall outlook also for gas oil remains good. On Jethkero, again, you are seeing both year-on-year and sequential fall, but absolute levels of deltas at 24 are strong. Here, there was an increase in demand, 1.1 million barrels per day, and you see that it is primarily on account of Asia-Pacific demand, which accounts for most of it. Also, by the cracks declined, as I said, both year on year and Q on Q. And this really followed trends of gas oil cracks and a weak seasonal demand. Chinese exports, all of them played a part in as far as why it was lower because of higher off-tech in both U.S. and Europe. This is the slide for gasoline. Year on year, you did see an increase to $7.6 per barrel. But when you look at the overall demand here also has been good, up 1.1 billion barrels per day. um you know you can see it entirely uh in asia pacific so strong growth there um and uh overall cracks uh improved on the back of this demand in asia uh also in for me to highlight important for me to highlight that in 3q of f523 was fairly impacted because of supply due to refinery runs at that time you may recall that the distillate cracks were pretty strong so refinery runs were strong so a lot of gasoline got produced so that's also explains why it is higher on a year-on-year basis q and q um on the back of uh post it is a post summer driving season and also increased supplies from refineries as they came out of maintenance For us, this is the operating trend throughput at 18.7 million tons, lower than what it was in 2QFI24. And that, you know, there is the aspect of M&I shutdown as we have detailed which are the units which went under shutdown. The CDU, the COPR, and FCCU, and ROGC. From our part, we continue to focus on maximizing the arbitrage barrels as the official OSPs remained high. So that was important for us to keep that focus on to minimize feedstock costs. We focused a lot on getting on alkylate and higher on gasoline exports, given that the premiums and netbacks were pretty good. Aromatic margins remain subdued, and we optimized our production to capture the overall chain margins. And for the first time, there was a dispatch of circular polymer, which is sub-Q-repol, which is really about minimizing plastic waste through chemical recycle. That's part of our sustainability initiative. On overall perspectives, clearly this market is going to remain volatile on the back of OPEC actions as well as the war. When you look at the demand environment, last year it was 2.3 million barrels per day. Even 24 calendar year, people are forecasting about 1.2 million barrels per day and China will continue to be a large component of the increase. Also, overall, we do think that jet fuel cracks demand remains good. Gas oil cracks also expected to remain firm, given the demand for jet fuel, as well as the fact that there is limited availability of heavy crude. So the context, therefore, is that in this environment, it's fair to say that one can be constructive on refining margins in this environment of continuing demand for these products. However, on downstream side, on the chemical side, clearly market is expected to remain well supplied in the near term. And overall, of course, the offset is the fact that domestic demand remains resilient in line with the kind of economic activity that we are seeing in India. So just to bring it together overall, while the environment was what it was, I think our focus has been on operational discipline. And despite all the dynamics in all the markets, done well to be where we are. And when I refer to operational discipline across businesses, and you saw Dinesh talking through each of the parameters there in retail. Overall, we do see strong domestic demand, and this is in consumer as well as energy market. So that's pretty positive for us. Overall, OTC earnings is going to remain a bit volatile because of volatility, because of market disruptions. But I think overall, refining margins, given the context that I described, is favorable in that sense for some of the cracks there. However, downstream margins do remain a bit pressured on the back of feedstock prices being high as well as demand from China still being tippet. Overall, from our, when you look at how we have seen, when you look at revenue growth, you look at margin expansion, we are seeing it across our businesses, Jio, you know, the 5G infrastructure rollout, the customer ad, the growth in you know, data traffic and the fact that, you know, many of these things are yet to be monetized. So there are positive drivers for growth. Retail is in a good place with the kind of, when you look at each of the verticals and the dynamics and our own strategy against each of those formats holds well for us. And, you know, we are on track to commence the new energy facilities in phases starting end of this year. So overall, I think cash flows remain strong, balance sheet remains strong, and moderating capex, you may have seen that capex in this quarter at about 30,000 crores is significantly lower than the previous quarter, as well as what it was year on year. And actually, cash profits are higher than what is the capex that we are spending. With this, thank you so much for being on the call.
