Reckitt Benckiser Group plc

Good morning, everybody, and welcome to Reckitt's Q3 trading update. I'm here with our CEO, Chris Licht, and our CFO, Shannon Eisenhardt, who will take you through some prepared remarks, and then we will take your questions. Before we start, I would like to draw your attention to the usual disclaimer in respect of forward-looking statements contained on page seven of our results statement published this morning. With that said, I'll hand over to Chris to start the call.

Thank you, Nick, and good morning, everyone. We have delivered another quarter of strong execution and performance, with our third quarter results in line with our expectations, keeping us on track to meet our upgraded full-year guidance we provided in July. Core record delivered 6.7% like-for-like net revenue growth, with sequential volume improvement to 3.4%, and a well-balanced algorithm with positive price mix contributing 3.3%. This progress is being driven by the strength of our 11 power brands, with benefits coming from ongoing investment in premiumization and brand equity, innovation and new category creation, and continuously improving in-market execution. Core records year-to-date like-for-like net revenue performance now stands at 5%. As expected, our developed markets businesses in Europe and North America returned to growth during the quarter in what remains a challenging trading and consumer environment. Volumes improved sequentially in Europe, led by non-seasonal self-care and intimate wellness, and we delivered ahead of category growth rates in North America with a strong performance driven by Lysol, while seasonal OTC had a softer quarter. Emerging markets had another standout performance, growing 15.5% in the quarter. This reflects broad-based growth across all categories, double-digit growth in a number of smaller but high-potential markets, such as Indonesia, Malaysia, and Colombia, and continued strong in-market performance in India and China. Let me now talk a little bit more about China, a market where we have delivered nine consecutive quarters of double-digit growth. This consistent outperformance is driven by the following. First, we are focused on consumer health at a time when the Chinese consumer is very engaged and knowledgeable around that space. Second, we really know our consumer and we've invested behind that knowledge with brands and claims that resonate. Third, our track record of innovation is very strong. And last, we know how to launch new brands and grow them, a great example being Intima, where we have doubled net revenue this year. Our strong in-market execution underpins all of this. Our focus on e-commerce allows us to engage directly with the consumer so that we can test and learn with new products very quickly. We are celebrating 30 years in China, our foundations are strong. Our team is executing at a high level. Given all of this, I am not surprised by this performance and I believe China will continue to be a very meaningful growth engine for core record going forward. We're looking forward to sharing more with you about our businesses in China and India, as well as some of our high potential markets across the area at our record focus on emerging markets event on December 4th. For the group, we delivered like-for-like net revenue growth of 7% in the quarter, driven by core record and meat Johnson nutrition, which was up 22%, cycling its most impacted quarter following the Mount Vernon tornado. This was marginally offset by a 4.9% decline in essential home, where we remain on track to complete our announced investment by the end of the year. Overall, we are continuing to execute our plan and make progress against our strategy, delivering results from our sharpened operating structure and enhanced focus on our power brands. Let me now pass you to Shannon to take you through our group and segment performance in Q3 and the drivers behind it.

Thank you, Chris, and good morning. In Q3, we delivered like-for-like net revenue growth of 7% across the group, taking our 2025 year-to-date performance up to 3.3%. Within core record, Q3 like-for-like net revenue growth was 6.7%, taking our year-to-date performance to 5%. As expected, all three of our areas were in growth in Q3. This was led by emerging markets with like-for-like net revenue growth up 15.5%, delivering balanced growth with 7.4% volume growth and 8.1% price mix. As Chris highlighted, China's continued strength has been driven by our executional excellence, with share gains across key power brands in intimate wellness and germ protection, as well as a strong performance in the VMS segment of self-care. India grew low single digit in the quarter, with the change to GST resulting in a shift of trade orders to Q4. Sellout remains strong, and year-to-date, our like-for-like net revenue growth in India remains at high single digits. Performance was mixed across our LATAM business in Q3, with a challenging consumer environment in Brazil impacting growth across self-care and intimate wellness, while we delivered encouraging growth across all categories in Mexico. Now moving to our developed markets, in Europe, Market-wide category growth was broadly flat in the quarter. Against this backdrop, Europe delivered 0.8% like-for-like net revenue growth, with volumes at minus 0.5% and price nicks of 1.3%. The area continues to deliver sequential improvement in volumes, up from minus 4.7% in Q1 and minus 1.9% in Q2. We continue to drive premiumization and innovation contributing to positive mix. The launch of direct intensity across a number of markets has driven strong growth for us across the category already delivering high rankings on Amazon and high single digit market share across the total condom category in France. We're continuing to launch into more markets through Q4. Despite some softness in seasonal self-care, non-seasonal OTC performed strongly, driven by the continued success of Gaviscon, as well as benefits from the launch of Nurofen mini liquid capsules during the year. Moving to North America, where volume growth of 2.3% and price mix of minus 1% delivered like-for-like net sales growth of 1.3%. Growth in North America was driven by our non-seasonal brands, which delivered mid-single-digit like-for-like growth in Q3. Lysol delivered high single-digit growth across its broadened portfolio, including laundry and air sanitizers, as well as core disinfection. Finish performance was resilient, and within non-seasonal self-care, Nereva delivered a good performance. Our seasonal self-care OTC brands declined mid-single digits in the context of double-digit category declines across the market. This was a function of lapping a COVID spike in Q3 of 2024. While we expect the challenging growth environment in our developed markets to continue, we will benefit from ongoing innovation launches and our premiumization strategy across our power brands. Now, moving on to our global categories. Across self-care, seasonal OTC brands declined low single digits, predominantly in North America, as already mentioned. Excluding seasonal OTC, self-care delivered 12.3% like-for-like net revenue growth in Q3, led by strong growth in our VMS portfolio, particularly in China, and this was supported by Gaviscon and Neurofin performance in Europe. For the category as a whole, we delivered 5.6% like-for-like growth in Q3. Germ protection delivered 9.2% like-for-like net revenue growth, led by double-digit growth in Dettol, as the brand benefited from new innovations and go-to-market excellence across our emerging markets. Lysol delivered volume-led, high single-digit growth in North America. And Harpic showed strong performance in emerging markets, while in Europe, growth was tempered by the more challenging environment. Household care was resilient in Q3, growing 0.2% on a like-for-like basis. Finnish grew low single-digit, benefiting from our continued category penetration in emerging markets alongside our premiumization strategy. Spanish delivered growth in emerging markets, offset by a mid-single-digit decline in Europe. Our intimate wellness category continued to deliver very strong growth with like-for-like net revenues up 13.5% in Q3. Alongside direct intensity in Europe, we're driving share gains across emerging markets led by China with our upgraded lubricants and benzocaine condoms. BEAT delivered double-digit growth in emerging markets with mid-single-digit growth across Europe. And Intima continues to perform very strongly in China, with the brand more than doubling net revenue in 2025 on a like-for-like basis. Turning to our non-core segments, B. Johnson Nutrition grew like-for-like net revenue 22%, with a volume increase of 12.4% and price mix of 9.6%. As you'll recall, the prior year comparative net revenue was significantly impacted by the Mount Vernon tornado, which destroyed Mead Johnson's primary U.S. warehouse in July of 2024. The business is returning to more normalized underlying growth and has now regained its market share leadership in North America. Outside of North America, the international business grew low single digit in the quarter. Essential Homes' like-for-like net revenue was down 4.9% in Q3, reflecting volume growth of 0.6% and a price mix impact of negative 5.5%. The European business is delivering as expected. However, Essential Homes' performance continues to be significantly impacted by a tough Brazil pest season comp, as well as continued underperformance in U.S. air care. We now expect essential home like-for-like net revenue to decline mid-single digits for full year 2025. Turning to our share buyback, where alongside our half-won results in July, we announced another £1 billion program, which began on the 28th of July. As of this morning, you'll see we've completed the first £250 million tranche of this program. Finally, turning to guidance. We maintain our fiscal year 25 outlook, which we upgraded in July. We expect group like-for-like net revenue growth of plus 3% to plus 4%. And in core record, we expect to target above 4% net revenue like-for-like growth for the year. Our fuel for growth program is expected to help drive adjusted operating profit ahead of net revenue growth. and we expect to deliver another year of adjusted diluted EPS growth. With that, let me hand it back to Chris to wrap up.

Thanks, Shannon. Let me briefly summarize the key messages from the call this morning. Number one, we're executing on our plan and progressing against our strategic objectives. Number two, the enhanced focus on core record and improvement in in-market execution is delivering meaningful results. And three, our ongoing investment in innovation, premiumization, and brand equity continues to strengthen our power brands. We still have more work to do, but we have made great progress this year, and we are confident in delivering our objectives. Let me stop there, and we are very happy to take your questions.

Participants can submit questions in written format by the webcast page by clicking the ask a question button. If you're dialed into the call and you would like to ask a question, please signal by pressing star one on your telephone keypad. We'll pause for a moment to assemble the queue. We'll take our first question from the line of Guillaume Delmas from UBS. The line is open.

Thank you very much and good morning, Chris and Shannon. First, very quick housekeeping. Would it be fair to assume that the short-term disruption in India, which is linked to the GST change, that shaved off roughly 50, 5-0 basis points of your like-for-like sales growth in Q3? I mean, just the difference between low single-digit like-for-like and high single-digit like-for-like in India gets me to 50 basis points. So just a rough quantification of this would be helpful. And then my two questions. So First on seasonal OTC, because I think it's the fourth consecutive quarter, seasonal OTC is shaving off more than 150 basis points of core record like for like. So my question here is, do you think there's an issue with your seasonal OTC portfolio? I mean, above and beyond just the persistently soft category growth, or do you actually see the glass being half full, I guess? And think that this is a very nice basis of comparison for the next 12 months, assuming a normal incidence of cough and cold. And then second question on Europe. I mean, Shannon, you didn't mention a particularly challenging pricing environment, I think, in household care and germ protection. Wondering here if this is mostly retailer-led, so just the usual tough negotiations, threats of delisting, or whether you think it's more consumer-led, consumers trading down or buying more on promo. And I guess, do you see this as a temporary headwind or something a little bit more structural? Thank you very much.

Thanks, Guillaume. I'm going to start with your question two and three, I think. So seasonal OTC, look, if you take a longer-term view, this is a great business. We have leading brands. We have seen great performance from them. We have a track record of successful innovation. We have really good innovation in the market. We have more coming. So I feel a high comfort level with our seasonal OTC business, and I think we'll see good performance from it. As you say, it's always a function of what we're doing in the market, but importantly, what we're lapping. And so this quarter, as we discussed, there was a COVID bump in the summer last year, and that did affect us a little bit in terms of what we're lapping. But it really doesn't speak to underlying strength of the business. I don't think there's any structural issues. I think it's purely a function of the strength of the season. And we'll know more about that as we get into this next season. So that's probably it on seasonal OTC. On Europe, it is a tough trading environment in Europe. As you know, the consumer is feeling some pressure. Consumer confidence is not high. I think European retailers are always focused on providing good value to shoppers. And I don't see anything really changing in how they're operating. But I think they're responding to a consumer that's really feeling some pressure and is displaying some value-seeking behavior. And so that's why our categories are flattish in Europe. And that's obviously not an ideal place to be. I don't think it's necessarily permanent. I don't think it's structural to your question. I think it's reflective of the fact that we are in a moment where consumers are uncertain. We have come out of a very inflationary period and now consumers are looking to catch up to that inflationary pressure that passed through the whole industry and the economy. And so I think that's why we are where we are. I don't think it's permanent. And hopefully we see some stronger growth returning in Europe in the coming years. I think on India, I'll hand it to you, Shannon.

Okay, thanks. Garam, on the GST impact, I don't think my math would line up with 50 bits. We've talked about the impact in Q3 of GST phasing being low to mid single digit and that our India like for like was low single digit in Q3. I think I would just anchor on that, you know, in year to date, India has delivered high single digit growth and we expect this to simply be phasing. So we expect India to continue contributing in that way going forward.

Thank you very much.

Your next question comes from the line of Warren Ackerman from Barclays. Your line is open.

Good morning, everybody. It's Warren here at Barclays. Two questions as well. Firstly, on the guidance, you've done 5% on core record in the nine months. Your guidance is above four, and obviously anything could be above four, but you chose not to raise the guidance despite the big beat in Q3. Is there any reason you're being cautious on Q4 other than comps or is it just conservatism? Can you maybe sort of just elaborate if there's any moving pieces that you'd like to call out for the fourth quarter? And then one for, I guess, Chris. Thank you for the color, Chris, on China. I was wondering whether you could maybe dive a little bit deeper. Why is the consumer so engaged in consumer health at this stage? And what are you seeing in terms of kind of category growth How much has that accelerated? What's happening in market share terms in China? What are you seeing on the ground? Any color to give us sort of confidence that this, because it looks like on my numbers, you know, China growth is probably over 30%. I know you can't comment, but, you know, just given it's 15% on EM, we know about India and Brazil. So it looks super, super strong on China. So if you can just maybe clarify on that. And then there's one quick housekeeping just on the negative pricing in the U.S., Shannon. Is that just related to the seasonal price? piece being that mid-single digital. Is there anything else you'd call out on U.S. pricing? Thanks.

Great. I'll hit guidance and I can do your quick housekeeping question and then pass to Chris for China. So on guidance, I would start with that we're really pleased with core record performance year to date. If you look at the robustness of that growth, we have all four categories are in positive territory for volume and for price. We have volume momentum across all of our geographies, and that 6.7% Q3 core record growth is very balanced across volume and price. As we look to Q4, as we discussed in our comments, developed markets we expect will remain challenging. When we look at the category growth rates we're seeing, we see Europe roughly flat. We see low single-digit category growth in North America. From an emerging market standpoint, we expect emerging markets will continue to deliver outsized growth, and we do have a tougher comp in EM in Q4. So when we were thinking about our guidance, we're happy with the current guidance of above four for the core. We believe it's inclusive of a range of potential outcomes. From negative pricing in the U.S., yes, that's really the impact we see from the mix across seasonal versus the rest of our business in North America. And then I'll just hand over to Chris around China.

Yeah, thanks for the question, Warren. So, you know, I mentioned we've been successful in China for quite a long time. Our performance is indeed accelerating, and it is genuinely our performance, and it's been that way now for several quarters in a row. I think one thing that's important to note is that the Chinese consumer is a really well-informed consumer and we see a lot of segments of Chinese consumers that are very engaged in health and that's actually not a new thing. That's been the case for quite a while. We get to engage with them quite directly because we do a lot of business on e-commerce and we have very successful live streaming operations. where you have a very direct and current interaction with consumers. And so we see a high level of knowledge, a high level of interest. Obviously, this is an aging population in China now. It's a fairly affluent population, actually. So there's real spending power and there's a real willingness to spend in our categories. And it's really not unique to one or two categories. It's very... broad-based across our portfolio. And so whether it's new brands that we're launching that we're bringing from elsewhere in our portfolio or new innovation with new benefits that we're bringing to market, and that's working really well, we're just seeing a very receptive consumer that is willing to try new things, willing to pay a premium for improved performance and effectiveness. And I think that's a good place to be. So I am not surprised that we're having this traction in China because we have been doing that for some time. It's just that our team is incrementally executing at higher and higher levels. And I think that's what's coming through in the results.

Thank you.

Your next question comes from the line of David Hayes from Jefferies. Your line is open.

Thank you. Good morning all. So two for me. Just on the emerging market performance, which continues to build, you called out just now, Shannon, that the comp gets more difficult. But looking at the comp, it was very price-led last year. Volumes didn't necessarily step up that much. So just trying to understand, there was kind of an outlier on pricing mix in the fourth quarter last year. Can you just remind us, you may have talked about it back then, I can't remember, but what was going on there and then just how difficult the comp is in that regard? And I guess more broadly, it feels like when you read the release, we listen to you, the innovation levels, the category market developments are incredibly intense at the moment, which must be difficult to manage and keep investing in. So the question is, is that running at a max level now? Or can you build on that again as you go into 2026? And then in some ways, in terms of profitability, often those kind of initiatives change. upfront loss-making and then you leverage into them, but your profitability still seems to be very secure. I'm just wondering exactly what the dynamics are in terms of financing that intensity of innovation whilst profitability continues to stay stable. Thank you.

Great. Let me start with your last question and then I'll hand it to Shannon. We've been investing in innovation and in our pipeline for years now. What we're seeing today is a product of years of work to really bolster the pipeline and create meaningful, big innovation platforms. And so I would say we have had the capacity to make these investments for a while, a good while, and we certainly have it today. The Fuel for Growth program that we are executing is delivering significant benefits. So that gives us incremental firepower to invest in new innovation and scale up existing innovation. So I am not concerned with the affordability of that. Obviously, to your point, when we are successful with innovation, we tend to premiumize the category and grow the category, and we end up with a larger business. And that, of course, produces leverage through the P&L and gives us fuel to invest even more. So Overall, I think what we're seeing now is a function of years of work, years of investment, and it is intense, but in a positive way. And we aim to continue to fuel that. I mean, innovation is incredibly important for us as a company and as a market leader with the power brands that we have. We really need to lead on innovation, and I'm quite pleased with how that's going.

Great. And then your first question, David, around our expectations and the type of growth we're delivering from emerging markets. So nothing specific to call out from the delivery or the base last year. I'd say we're very pleased with the balanced growth that we've been delivering from emerging markets across both price and volume. We've called out the fact that it's broad-based growth. China, obviously, it's our ninth quarter of double-digit growth, but we've also been seeing strong growth in some of our smaller markets and really do view emerging markets as a geography that will deliver sustainable growth and continue to be delivering outsized growth for the group as we look forward.

Thank you. Your next question comes from the line of Celine Panutti from JP Morgan. Your line is open.

Thank you. Good morning, everyone. My first question is on North America. Shannon, you said that the market is up a single digit, and you expect it to be like that in Q4. Is that right? I'm just wondering whether what expectation you've baked into a seasonal UTC and how we should be looking at this in the light of quite an easy comparative for you from Q4 of last year. And the second question is on Europe. Can you talk about whether you think the environment has worsened sequentially and how your market share has performed across the different categories. Thank you.

Sure. I'll take North America and then let Chris speak to Europe. So what I was calling out in North America, Celine, was just as we look at what we've seen develop over the year from a category growth standpoint. When we entered the year, we saw North America categories growing sort of at the low end of mid-single digits. when we headed into the year in January, what we've now seen is that that category growth has stabilized or appears to have stabilized at sort of the low end of low single digit growth. And so as you look forward to Q4, from a seasonal business, we plan assuming a normal season. It's obviously very hard to predict exactly what that means or to predict when a season will hit and what the shape of that season will be. but our planning assumes a normal season. What we are really pleased with is the non-seasonal piece of our North America business, which is growing mid-single digits in Q3, and that's a business that's obviously much more within our control versus having to wait a bit to see the shape and strength of a season.

On Europe, Celine, I would say that it's, as we said before, a challenging environment, and in the face of that, I'm actually... satisfied with our performance. It's good to see success with big innovation like Durex Intensity, which has really proven to be a winning innovation in the marketplace. But I think our European team put in a resilient performance. Market shares are around the level that we've discussed before, which is a pretty good level. It's intensely competitive. So if uh we are we are doing everything that we can to be as competitive as possible but i'm i'm satisfied with what the team has done you know the growth number is not eye-popping but like i said it is quite a challenging environment in europe and probably will remain so for for the foreseeable future thank you

Your next question comes from the line of Jeremy Fialkow from HSBC. Your line is open.

Hi, a couple of questions from me. The first one is, if we go into the emerging markets, you've highlighted some of these smaller countries, so Indonesia, Malaysia, Colombia, the three mentioned in the statement. Is there any chance you can cite some of those businesses, roughly what vintage of the EM region they are, what sort of growth rates they are, just how sustainable you think this is from a kind of distribution growth standpoint. And then the second thing is just coming into this pricing question in Europe. If you're just seeing promotion from your competitors, you're seeing kind of incredible trading down from consumers, the retailers, Has the reader's behavior changed? Just give us a bit more detail on what's happening from this standpoint. Thanks.

Okay, great. Let me take both of those. So emerging markets, thank you for the question. I think this is a really important thing about our plans and our forward outlook. We have a very successful business in China. We have a very successful business in India. Both of those businesses have been delivering great performance now for a long time. We have a big opportunity to take the next tranche of markets to that level of excellence and execution. And that's a big focus at the moment in our emerging markets portfolio. We think that a short list of high potential markets like Malaysia, like Colombia, like Indonesia, but there's more, that they taken together can be a third engine for growth that will be of similar size once we execute at that level to India and China. So this needs to become the third engine of growth, and it's really nice to see that we have the momentum that we now have in these markets. So we're going to talk a lot more about that at our Focus On event, and you'll get a real chance to understand how we're going to grow the business. It is a mix of fundamentals. and investment and innovation. But you'll see a lot more of that when we get together later in the year. In terms of Europe, we've seen the return of promotions. I wouldn't say that it is an abnormal situation. It's just that we have normalized after the inflationary period where promo was less prevalent and maybe less of a focus. So now we're back to a fairly normal level of promotions. And it's just important to be promo competitive and put a great offer in front of the consumer and be, yeah, executing that at a high level. And that's what our teams are very focused on. Your question about trading down, look, we are seeing some value-seeking behavior. You know, people are cutting back a bit on trips, on quantities, and we are seeing private label growing in certain segments. But it's important to note that private label for us is a little bit less of an issue than if you are positioned solidly in the mainstream. We are premium. Our brands are premium. And they are market leaders. And the equities are very, very strong. And so while we always watch what's going on with private label, and it's certainly always something that we're thinking about, it is not a major drag on our performance. to this point. So we're going to continue to focus on being competitive in Europe and it's a challenging environment and so I anticipate this to be a thing that we need to stay focused on through next year as well. But it's not something that I'm concerned about in terms of our ability to drive good performance.

Okay, thanks.

As a reminder, participants can submit questions in written format via the webcast page by clicking the ask a question button. And if you are dialed into the call and would like to ask a question, please signal by pressing star one on your telephone keypad. And your next question comes from the line of Edward Lewis of Rochsthal & Co, Redburn. Your line is open.

Yes, thanks very much. I guess just looking at the results and the commentary, I mean, you've kept guys the same, but would I be right in thinking that your sort of thoughts on the global categories that you're playing in or the global sort of Casper environment is softer? So, you know, your relative performance, you're feeling sort of more confident about. So is it really sort of the uncertainty around the categories that's holding you back? And then I guess we haven't, no one's asked yet around the inventory levels. I mean, particularly in the US retail channels. You've been, I think it's fair to say, relatively sanguine against peers on this point. Do you still see sort of that the case, it not necessarily being as much of an issue as others have called out for you in the US?

Okay, let me take those in turn. So on our categories, our categories enjoy good tailwinds. They're fundamentally attractive categories. And we think we have the right portfolio to win in our four categories. So overall, I would say we have a high comfort level that our categories are good categories with runways for growth that extend far into the future. It is true that there's always going to be some variability in the shorter term, right? Whether it's the shape of a season like Shannon talked about, or it's tougher environments from a consumer standpoint that we're facing in developed markets. So I think I think what you're seeing us do is we're being prudent. We upgraded our guide three months ago and we're very comfortable with that upgrade and that's really where we're at. So there's no major worry that's driving our decision making. We upgraded guide and we're comfortable with it. In terms of inventories, you're right, we did see a little bit of destocking in certain retailers in the spring. But since then, we haven't seen this impacting our business. So nothing really on inventories. We're comfortable with where we're sitting, and it's not an adverse impact on the business.

Thank you. Your next question comes from Morgan Stanley. Your line is open.

Hey, good morning, Chris Shannon and Nick. Thanks for taking my questions. Just two for me, please. First, at the risk of preempting some of the focus on presentation content later in the year, as you think about the different categories across emerging markets, are there some where you're seeing more opportunities than others? And then second, just quickly on essential home, just any comments there around whether the sale and carve-out is on track for a pre-year-end completion here would be helpful. Thank you.

Okay, so for emerging markets, look, I think that next tranche of markets, our whole portfolio is relevant and we know how to activate the portfolio in these markets. We know the importance of things like opening price points and kind of the tiering that we need to bring people into our brands and then trading them up over time. So I think all our brands are relevant. I think if I had to pick a few, it's very clear that Intimate Wellness is can be a strong growth driver in these markets. And self-care can be a strong growth driver. So I think what we are certainly going to focus on is ensuring that we build leadership in those categories over time. In some places, we're already leaders with Durex. In other places, we have big opportunities to build leadership. And when we do that, the structural economics of those categories are really great. And so that creates a nice foundation for us to grow the whole portfolio. So it's really all our brands are relevant, but you might see us sequencing and investing slightly heavier on the health side of things. And in terms of essential home, I mean, we're on track. Yes, there's really no significant news to report. It's going well in terms of the carve-out, and we expect to complete it before the end of the year.

Thank you.

Your next question comes from the line of Tom Sykes from Deutsche Bank. Your line is open.

Yeah, morning. Thank you. Just on seasonal OTC, so the Q3 sell-in is normally very profitable when you don't have the advertising. So does that mean that we should think about OTC being lower margin this year, even if you do have a regular season in Q4? And is the FX that's baked into the inventory in Q4 and Q1 peaks, is that lagged FX or would that be spot FX? And just on China, you've obviously talked about the growth of live streaming. How big is live streaming as a proportion of your sales? And when you think about where people are that are buying the products, is it tier one cities or are you seeing high growth in tier two, tier three, please.

Great. Let me take a couple of these and I'll hand it to Shannon on your FX question. So look, on OTC, I would say, no, I'm not expecting there to be any differential in the margin profile that we'll see. I also wouldn't really venture a guess as to the shape of the season yet. I've seen enough seasons to know that you can't sit in October and know. It's not realistic. So I would say I would not anticipate there being any significant differences in terms of the margins or the profit delivery of OTC in the coming quarters. But we will certainly update on it when we know more. I think on China, live streaming is a significant part of our business. It is not the majority of our business, but it's fast growing. And it's very much where the consumer is. We've discussed before that our business in China has moved to be quite heavily online. So e-commerce is a really big part of our business now, is the majority of our business. But live streaming is a smaller component of that that's growing quite fast. We are good at executing there. And I think that is one of the ways in which we successfully engage with consumers and and build relationships there. In terms of coverage in China, these channels cover more or less all of China. So we used to have this discussion about tier one, tier two, tier three cities. At this point, the fulfillment network for e-commerce is more or less national in China. And so we can execute at a very high level across you know, all, you know, significant urban centers in China in a similar manner. So it is no longer really a question of tiers for us. It's a national go-to-market model.

Thank you. Hey, Tom, I'm sorry. Can you repeat your FX question so I can answer that for you? I didn't catch it fully.

Yeah, it's just, I guess, because you, at the moment, I believe, still import quite a in North America from the UK is just in the inventory that you would be selling into the US what's the lag versus spot you know what's the FX in that versus the spot rate is it lagged or does it come in at spot particularly in I guess Q4 Q1 because you obviously come up against tougher comps on sterling versus the dollar

yeah so i think i mean that obviously would be coming through in our gross margins which the guidance we've given on gross margins and what you've seen throughout this year is roughly flat um versus prior year and i think we've we've guided that we don't that that's the right expectation from a gross margin standpoint is how i think about that okay no problem thank you there are no further questions on the conference line i want to hand over to the management

Nick Ashworth, SCP Investor Relations.

Thanks, Gavin. So we've got a couple of questions, I think, coming through on the text box, if I can read them. So first one from Jeff at EMP. You've got nearly 11% price mix in intimate wellness. What's driving such a strong development? Is it mainly mix?

Yeah, so I can take that one. Intimate wellness, you know, we continue to execute against a strategy around premiumization, which is driving positive mixed benefits within intimate wellness. And then, you know, one additional specific example of that, which we've talked about, I think, every quarter this year is the launch of direct intensity in Europe, which is also driving a positive contribution there.

Thanks, Shannon. And then we also have one from Carol at Kepler. Can you expand on the performance of finish and vanish? What's holding back growth? Is it pricing in Europe or is it more broadly difficult market? I know we sort of talked a little bit about the dynamics of Europe, but specific on household care.

Yeah, I mean, I would say it's a resilient performance. It's very competitive, as I said before. Finish is a market leader and we're very focused on making sure that we remain the market leader and that we're very competitive. But I think it's going to be a focus of ours as we move through the next couple of quarters, given the overall pressure in terms of consumer sentiment. But I think we have all the ingredients to be successful with that. I think Banish, you're seeing a bit of a mixed performance in some markets and developed markets. We're seeing good performance in some European markets. I'm not completely satisfied with what I'm seeing. And so on balance, that's a place that we can do better. And I'm sure that we will. Thanks, Chris.

Gavin, are there any more questions coming in on the phone? Otherwise, I will wrap it.

There are no further questions on the conference line.

Brilliant. Thank you very much, everyone, for joining today's update. As a quick reminder, and following Chris's earlier plug as well, our next event is going to be the record focus on emerging markets, which will be led by Nitish Kapoor, our president of emerging markets. It's Thursday, the 4th of December. It's in London. So you can join us in person or you can watch online and all the information is available on our website. As ever, all materials from today, including a recording of the call, can be found on our website. If you have any further questions, please feel free to reach out to me or the team. We look forward to catching with you soon. Thank you very much.