Wise plc

Welcome WISE and welcome to our Q1 FY27 results call. I'm Sarah Lewandowski, Director of Owner Relations, and I'm joined by our CFO, Emmanuel Thomassin. Emmanuel is going to run through our results before giving you the chance to ask questions. Before we start, we have a reminder that we'll be making forward-looking statements today, including statements regarding WISE's future performance. These statements are not guarantees and can involve risks and uncertainties and other factors that may cause actual results to differ Please refer to our SEC filings for more information on these risk factors All forward-looking statements made in this call are based on current expectations, assumptions, estimates, and beliefs, and we undertake no obligation to update any forward-looking statement except as required by law. And with that, I'll now hand over to Emmanuel.

Hello, everyone. Thank you for joining us for Q1 results call. I am pleased to present our financial results for the first quarter of the financial year 2027. We start the year with continued growth in customers and volumes. Today, I am going to take you through first, our financial highlights in the quarter, second, the drivers of our revenue growth, third, our approach to pricing, and lastly, our corporate guidance for the year before handing over for Q&A. but now starting with our financial highlights for Q1 2027. During the quarter, we continue to see significant growth in our performance metrics as our customers accelerate the usage of wires for more and not only for cross-border transactions but also for everyday needs. Our active customers base increased by 21% year-on-year to almost 12 million. Our course brought a volume increase by 26% year-on-year to $69 billion with a especially strong growth in Wise business of 39% year-on-year. Customer holdings grew by 31% year-on-year, totaling $31 billion including $10 billion held through Wise assets. I will now take you through what this means for revenue growth in the quarter. In Q1, we generated $350 million in cross-border revenue from customers sending or converting currency. This represents a growth of 22% year-on-year. This increase is a little lower than the 26% growth in volume, reflecting a reduction of the average take rate from 52 basis points in Q1 26 to 50 basis points in Q1 27. We also generate $191 million in card and other revenues from customers using the Wires card abroad and at home.

We're also investing in our assets products and additional customer activities such as domestic transactions.