Affirm Holdings, Inc.

Q3 2023 Earnings Conference Call

5/9/2023

speaker
Operator
Good afternoon. Welcome to the Affirm Holdings third quarter 2023 earnings conference call. Following the speaker's remarks, we will open the lines for your questions. As a reminder, this conference call is being recorded and a replay of the call will be available on our investor relations website for a reasonable period of time after the call. I'd now like to turn the call over to Zane Keller, Director of Investor Relations. Thank you. You may begin.
speaker
Zane Keller
Thank you, operator. Before we begin, I'd like to remind everyone listening that today's call may contain forward-looking statements. These forward-looking statements are subject to numerous risks and uncertainties, including those set forth in our filings with the SEC, which are available on our investor relations website. Actual results may differ materially from any forward-looking statements that we make today. These forward-looking statements speak only as of today, and the company does not assume any obligation or intent to update them except as required by law. In addition, today's call may include non-GAAP financial measures. These measures should be considered as a supplement to and not a substitute for GAAP financial measures. For historical non-GAAP financial measures, reconciliations to the most directly comparable GAAP measures can be found in our earnings supplement slide deck, which is available on our investor relations website. Hosting today's call with me are Max Levchin, the firm's founder and chief executive officer, and Michael Linford, the firm's chief financial officer. In line with our practice in prior quarters, we will begin with brief opening remarks from Max before proceeding immediately into questions and answers. On that note, I will turn the call over to Max to begin.
speaker
Max Levchin
Thanks, everyone, for joining. And I hope you had a chance to read our quarterly letter as it packs lots of great information. But I will offer a very quick summary for you. We had an excellent quarter beat across all of the important metrics we track. while continuing to maintain excellent credit results. On the execution side of things, I'm really proud of how the team performed this quarter. We shipped well over 100 projects from pricing to new credit model to dozens of user interface improvements. In isolation, each of these wins is probably relatively small, but they compounded to huge gains. One major project this quarter was our continued effort in rolling out DebitPlus. We delivered DebitPlus into the main Affirm app And while it's still quite early, we continue seeing strong signals of consumer demand. DebitPlus user transaction frequency after 90 days from activation is about seven times that of a regular Affirm user. I'm truly excited about this product and what the team has planned for it. And we intend to give you a significantly more fulsome update on DebitPlus in the quarters to come. It seems that there's a once-in-a-century event that happens every week lately rattling capital markets, but we continue to deliver great returns for our capital market partners, and it was rewarded by an incremental addition to our funding capacity in the quarter as well as in April after we closed. So in short, we had a great quarter. We compounded many small wins into big gains. We're very excited about WPLUS and the overall outlook for our firm as a company. Back to you, Zane.
speaker
Zane Keller
ZANE SOUTHWICK- Great. Thank you, Max. With that, we will now begin our question and answer session. Operator, please open the line for our first question.
speaker
Operator
Thank you. Ladies and gentlemen, if you would like to ask a question, please press star 1 on your telephone keypad, and a confirmation tone will indicate your line is in the question queue. You may press star 2 if you would like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your headset before pressing the star keys. One moment, please, while we call for questions. Our first question comes from the line of Masha Orenbuck with Credit Suisse. Please proceed.
speaker
Masha Orenbuck
Great. Thanks. And congratulations. I, you know, I saw in the, in your letter, Michael, that you had 110 basis point increase in the interest bearing GMV in the quarter. And, you know, more than that, if you went back six months, could you talk a little bit about, you know, how much that will have risen by the time, you know, this is fully phased in and also just strategically, you know, how does that impact your, you know, both your willingness to serve certain types of merchants and, you know, your credit decisioning and what impact that could have on GMV.
speaker
Michael
Thanks. Yeah, we are proud of the progress that we made in our pricing initiatives. Just to recap on how this works, the first step for us is getting any caps in the way, you know, getting the caps out of the way, allowing us to price where we think we need to price, always underneath 36%. we were subject to a number of 30% APR caps, and so one potential way to read that is there's six points. However, we don't intend to price every loan up that amount, and so there is a reasonable limit to expect. That being said, we're about halfway rolled out, and we've got about a point, so I think a fair rule of thumb would be to double our progress today, and that's a good ending spot. In terms of the impact that those pricing initiatives have on approvals is absolutely the case that we get to approve more consumers, drive better conversion for our merchant partners, and grow our business faster by being able to price loans in that zone. And that is our intent. Our intent would be to leverage that to protect asset yields for our investors and still approve more volume. And part of the reason... why we've seen the acceleration in our direct-to-consumer business is because it's how we've been operating it, frankly, since we've been able to get that moved first ahead of any sort of merchant interaction.
speaker
Operator
Our next question comes from the line of Brian Keene with Deutsche Bank. Please proceed.
speaker
Brian Keene
Hi, guys. Mike, maybe you could just give us your thoughts on the guidance in particular, revenue-less transaction margin, just looking at that, and then the net take rate. I know there's always some puts and takes there when I look sequentially at Well, actually, just gross take rate and then net take rate. Maybe you can just help us walk us through between 3Q to 4Q.
speaker
Michael
Yeah, thanks. We had, obviously, a really strong quarter on revenue-less transaction costs in Q3, driven in large part by our outperformance in credit. That resulted in a pretty large beat ahead of our expectations in the provision for losses. And that was despite operating... in a very volatile capital market. We assume that Q4 will remain volatile. That's not to say that it isn't a spot where we can add capacity. We do intend to add capacity like we do almost every quarter. But it does mean that we're being very thoughtful around what we assume as we prepare a forecast and the guidance that we aren't overly reliant on things getting better in the debt capital markets for us. What that means for us is a little bit more of a reliance or usage of our warehouse funding mechanisms into our fourth quarter. And as you see in the GMV guidance, we're showing pretty strong sequential GMV growth from Q3 to Q4. In fact, from a seasonality perspective, I think even faster than what we saw last year. And as we saw during our second quarter, when you have that kind of sequential growth in GMV or that acceleration quarter to quarter, it can sometimes push some of the economics for loans originating at the quarter and the subsequent quarters. And the reason why Q3's outperformance was so strong was in part because of both the volume and balance sheet strategies we had used in Q2. So volatile markets that we think we're going to be able to continue to navigate to fund and scale the business, but it will change the shape of the earning a little bit and what we saw in Q3 versus Q2, we kind of expect to see in Q1 of next year against Q4 this year.
speaker
Brian Keene
Got it. No, that's really helpful. And just as a quick follow-up, the initial rollout of DebitPlus, how do we think about the modeling for that and the impact? Probably obviously not much in 4Q, but when should we start to see an impact and how do we think about the modeling?
speaker
Michael
Yeah, we haven't broken anything out because it's not big yet. We do intend to give you better tools to model it when we have it becoming a more material part of our business. And because we're not providing any guidance in 24, we're not doing that today. But as we talked about before, there's really two different pieces to that product. One will look more like our direct-to-consumer product that we have today. It just looks like an installment loan. whether that's a pay-in-four or a monthly installment loan. The other would be a pay-now volume, which, of course, will have a very different margin structure. And later this calendar year, we plan on walking everyone through how to think about modeling it and the impact it has on the P&L.
speaker
Brian Keene
Okay, great. Thanks for taking the questions.
speaker
Operator
Our next question comes from the line of Ramsey Elisal with Barclays. Please proceed.
speaker
Ramsey Elisal
Yes, thanks so much for taking my question. I was wondering if you could update us on credit reporting and buy now, pay later. It seems to be an area of growing interest. Just wondering if you could share your latest thoughts on that topic.
speaker
Max Levchin
So first of all, I encourage everybody to look at the report Consumer Financial Protection Bureau published just about a year ago, actually, just under a year ago. where they highlighted what they like and dislike or have concerns rather about in Buy Now, Pay Later. The headline was really, hey, this is a really good product, better than credit cards. That said, there are concerns specifically around stacking and furnishing, which is a fancy term for reporting credit performance back to the credit reporting agencies. And CPB expressed strong desire to see the industry figure out a way to help folks build the credits and also have accurate reporting of performance of these loans. I'm actually quite proud to share that we at Affirm are partnering with FICO, which is the maker of pre-eminent scores out there. to build a first-of-its-kind credit scoring model that would enable buy-now-pay-later loans to be consistently transparently factored into credit and lending decisions and to be reported to the credit reporting agencies. I'm a big fan of Will Lansing, who runs FICO, and I really appreciate his partnership on this, and so we're quite excited to talk more about it when we're ready, but we intend to step into the leadership role and help the industry report buy-now-pay-later loans and make sense of them in the broader context of borrowing.
speaker
Ramsey Elisal
Thank you. That's super helpful. A quick follow-up from me. There's been some media chatter about some potential consolidation in the sort of broader buy-now-pay-later space. What is your sort of house view on exploring strategic alternatives for the business? Is it something that you'd be open to at this point or maybe not at this juncture in the cycle?
speaker
Max Levchin
I'm very focused on things that I love doing versus speculating on such complicated things as strategic matters. We're very, very much heads down on just building out the product, in particular DebitPlus, which is, as everybody knows, is my baby. I think that's where my mind is at.
speaker
Ramsey Elisal
Fantastic. Thank you so much.
speaker
Operator
Our next question comes from the line of Jason Kupferberg with Bank of America. Please proceed.
speaker
Jason Kupferberg
Thanks, guys.
speaker
spk06
We lost Jason.
speaker
Operator
Operator, I think we need another... Jason, you're back in.
speaker
Jason
Oh, can you hear me?
speaker
spk06
No, we lost you. Please repeat. I think we can hear you now. Try asking again.
speaker
Jason
Can you guys hear me?
speaker
Max Levchin
Yes.
speaker
Jason
Oh, sorry about that. I wanted to ask about the reserve ratio. It's declined for, I think, six to eight quarters. Can you talk about some of the drivers of that trend? Could it move lower from here? And then maybe just remind us what drives the seasonally higher delinquencies in Q4 that you touched on in the shareholder letter. Thanks. Yeah.
speaker
Michael
Really proud of the credit results in the business. And given the very short duration of our asset, the real-time performance of the portfolio derives the allowance calculation for a firm. So what we're not doing is making estimates of where the economy will be in a year and building balances for that. Because by the time we get there, of course, our asset turns over too fast. There'll be very little, if any, principal left on the balance sheet. or outstanding with even forward flow partners by the time you get there. And so we don't think about credit as a long-term estimate. Instead, we think about it as a more near-term reflection of the actual performance of the credit that we have out. And given our really strong delinquency performance, measured however you'd like, the allowance rate has continued to come down and we would expect that to be in line with historical patterns from here. The seasonal factors that come into play are a little bit inverted. The biggest seasonal factor is the depressed delinquency numbers you see in and around tax return season. And so as you get past that, you start to normalize up a little bit. We would expect to follow the seasonal trends pretty much directly on. Our regular credit monitoring shows being right on top of the historical patterns here in feel very confident about staying within those bands.
speaker
Jason
That's helpful. And I'm curious if you can share with us GMV growth, if we exclude not only Peloton but Amazon. I mean, if not a specific number, just directionally, what it looked like perhaps versus last quarter?
speaker
Michael
We're not going to provide any numbers broken out, but what I can say is that we had – exceptionally strong growth in a couple of pockets. Our largest partners grew really quickly, including our partnerships with platforms like Shopify, where we actually saw an acceleration in the business. We also had a real acceleration in our direct-to-consumer business, which is obviously away from merchants like Amazon. And yet, we showed really strong growth with Amazon as well.
speaker
Jason Kupferberg
Okay. Thanks for the call, Michael.
speaker
Operator
Our next question comes from the line of Andrew Jeffrey with Truist Securities. Please proceed.
speaker
Andrew Jeffrey
Hi. Appreciate you taking the question. Looks like some good momentum in Debit Plus, Max, which is encouraging. And I think you called out in the letter 5% card present spend today. Where do you think that number can go? And is grocery still the primary category? Because it seems to me, if you have a lot of success in card present, the whole nature of the business model changes. I know you're not talking about the economics of card present transactions yet, but how should we think about, is this going to be a steep ramp, a longer term trend change? How are you thinking about that?
speaker
Max Levchin
So just to quibble a little bit maybe with a grocery point, I never said grocery is the primary use case. It just happens to be the thing that most of us buy a lot. So I think that's necessarily a common purchase if it's a top-of-wallet cart. The goal for DebitPlus is to become the top-of-wallet. If you ask any affirmer, What is the most common word out of my mouth in the last three months? Everyone will probably tell you frequency. What we want is consumer frequency. 88% of our transactions are coming from repeat consumers. That's not an accident. We will continue putting lots and lots of wood behind that particular era. The ramp of DebitPlus, I think it's something that's probably premature to talk about too much right now. I'm incredibly happy where the product is, which was not the case six or nine months ago. I'm really glad we took the time to build it the right way. I think we need to do it right, roll it out correctly, make sure that we continue delivering on the overall company goals while ramping up DevOps. I think it's probably a little too early to declare the shape of the curve of DevOps adoption. That said, I'm finally now putting it in front of every one of our users that qualify for it and quite excited about that.
speaker
Andrew Jeffrey
Okay, helpful. And then Michael, you know, we're watching equity capital required as a percent of the platform funding sort of creep up here. Can you comment on that? I assume we're not going back to 10%, maybe clarify that and also just discuss sort of how you think about life of loan profitability given some of the shifts in funding?
speaker
Michael
Yeah, so with respect to equity capital, it is creeping up and above our long-term goal of 5%, and nowhere near 10%. We don't intend to run the business anywhere near that number. I think we said that last quarter. I'll just keep repeating it, and thank you for the question because I know it's on people's minds. We don't want to run a business with that much equity capital. Today, we have a pretty low leverage, let's say a low advance rate funding strategy with our warehouse lines, for example. And that's a lever that we could pull in the future if we continue to feel like we're operating in this environment and need to use balance sheet. But today, it hasn't been a priority for us because firstly, we have adequate liquidity with over $2 billion of cash and securities available for sale. and obviously our economics on loans that we put on the balance sheet actually do return higher to us overall. And so those two factors were not really too worked up around it today, something that the team will get work on in the future if the current market continues to operate like this. In terms of the total loan economics in this funding environment, we feel really good about it. You solve this quarter's revenue-less transaction costs being a little over the midpoint of the 3% to 4% range that we've talked about. We're going to oscillate quarter to quarter with an admittedly high degree of volatility, but none of that takes away from our confidence in that 3% to 4% range. If you think about the question that was asked at the very top of the call, our ability to get those pricing initiatives over the line and realize will offset a healthy amount of the headwind that we're experiencing in the capital markets broadly.
speaker
Jason Kupferberg
All right. Thank you.
speaker
Operator
Our next question comes from a line of Eugene Simuni with Moffitt Nathanson. Please proceed.
speaker
Eugene Simuni
Hi, guys. Thank you. Thank you both. The question, I wanted to ask a relatively high-level question. Great to see strong credit performance over the last couple of quarters. I think it kind of gives evidence to what you guys have been always saying, your ability to really control credit outcomes. So that's great to see. So if that's the sort of word that you pull, I think the natural question becomes, is there an opportunity to, you know, make the credit performance a little bit worse, but bullion growth, which perhaps is something that would be desirable. So would a lot of you can give us your latest kind of philosophy on that? What opportunity do you see there, especially as we exit the volatile times, hopefully, that we're in today and maybe gives you a little bit more opportunity to turn that dial? I'd love to hear your thoughts on that.
speaker
spk06
Great question. First of all,
speaker
Max Levchin
I hope the world is listening because they've been saying the same thing for a very long time and printing quarter after quarter of good credit returns. And at some point, I think people will believe us. But until we do and well after it, credit is always job number one, probably through number five. I think as a non-depository lender, it is our responsibility to deliver good returns to our capital partners to make sure that they never have a second thought about partnering with us. That's philosophically at the very, very top of what matters to us. We have a mission. That mission has everything to do with delivering honest financial products to improve people's lives. But the only way we can achieve that mission is by having strong capital markets partnerships. And the way we get that is through having consistent and really strong credit performance. So that's ultra important. No compromise there. The question around is there pockets of growth, if I can put words in your mouth, with credit as a sort of chip to cash in. The short answer is I think we'll know a lot more in the coming few quarters. On the positive side of things, the economy is basically fully employed. The inflation, not kind of what tomorrow's news or one of the next CPI print is, is not negative, but it does feel like the Fed is actually succeeding, if maybe not as quick as they would like, in doing their job in tamping inflation down. Meanwhile, the labor market held up. And if that continues, that maybe does look like soft landing, and that would be quite excellent for all involved. There are lots of things that could go wrong. For example, the student loan repayment that's going to hit us sometime July-August timeframe will impact a lot of consumers. And we want to make sure that we are prepared for either side of that equation. The good news is that the reason we have such control over our credit outcomes is because we are structurally just really, really short duration. So as we see the next change in the weather vane, we know how to tune credit approvals to make sure that we stay within the bands that we must stay. The slightly unrelated or related but slightly different answer to your question, though, I said it last quarter a little bit, and I sort of tried to highlight it in the letter this time around. We have an enormous amount of opportunity in growth that has nothing to do with credit. A lot of the acceleration you see in consumer, some of the really successful performance we've seen with our partners. Michael mentioned that our business with Shopify accelerated this quarter. A lot of that has nothing to do with credit. In fact, it has everything to do with optimizing every little bit we can. You would be... either bored to tears or excited by the pipeline of projects that we've put forth on just every possible metric of the business that has nothing to do with credit performance. And I promise I'll keep this short as I can, but just a very, very quick walkthrough of what it means to actually apply and get approved for a loan with a firm. So you find this typically a funnel. There's a the thing we call as low as, which is basically an opportunity to pre-qualify. That's about three screens. Then you get to check out. That's an apply for a loan. You get your selection of terms. You select one. Then you go to, if it's a new sign-up, identity verification. If not, a behind-the-scenes identity verification. Then you see a truth in lending disclosure. Then you have to agree. Then you sign up for auto-pay or type in your payment credentials. It's a huge amount of steps. It's actually a product that needs to be simplified more, and we're working tirelessly on it. That's also why I'm so excited about this card, because a lot of these steps are completely disappeared with the card product. But online, each one of these steps has a conversion rate. And I am not kidding when I can tell you I can rattle off every one of these steps' conversion rate, what it was and what it will be when we're done with the work. And it's something that It keeps me excited and up at night because there's so much opportunity to just get more people through the funnel. And so we'll continue investing in that relentlessly. Credit is not for playing games with.
speaker
Eugene Simuni
Got it. Very helpful. And then for a quick follow-up, very interesting to see direct-to-consumer highlighted kind of at the top of the letter this time. Sounds like great progress in DebitPlus. You talk a little bit about direct-to-consumer sort of strategically, and the way you laid it out in the shareholder letter, it sounded to me like the sequence of consumer engagement is still going to be through merchant first and sort of direct-to-consumer then second. Am I interpreting that correctly, or are you also going to be focusing on finding merchants who just engage directly through direct-to-consumer?
speaker
Max Levchin
You're 100% right. What I attempted to do in the shareholder letter is to lay out the flywheel. One of the greatest things about Affirm since the very beginning of time is we have no cost of user acquisition. Merchants promote our product to their shoppers that they hope to turn into buyers because we're able to approve the right number of shoppers and help them buy. As these consumers come back to us, we have a chance to introduce them to new products hard is the single most important one. That is the thing that we're working so hard on and we're now seeing real fruit of our labor. with an Affirm card, debit plus, in their physical wallet, in their electronic wallets, in their browser, autofill, everywhere we can possibly put it, these consumers come back to other merchants, whether they are integrated or not. One of the really, really important things that I think I ultimately edited out because the letter was getting longer than I wanted it to, but it's really worth highlighting, the card will work, all the Affirm functionality will work at any merchant, even if it has absolutely nothing to do with Affirm integration. So pick a favorite brand where Affirm is not yet offered, All you need to do is sign up for the card, which is now basically available to anyone, bring your card to that site or to that store, and you suddenly have both pay now and buy now, pay later functionality on a single payment device. But the flywheel is merchant integration, consumer transactions, consumer repayment gives them a chance to market DebitPlus to these consumers. DebitPlus becomes a universal access to a firm at any point of sale.
speaker
spk06
Got it. Very clear. Thank you.
speaker
Operator
Our next question comes from the line of Raina Kumar with UBS. Please proceed.
speaker
Raina Kumar
Hi, this is . Thanks for taking my question. So can you just tell us a little bit about what's going on with the capital markets, any updates there, and any change in investment demand for securitized consumer credit assets?
speaker
Michael
Yeah. The good news about the capital markets is that we demonstrated in our 23A deal and the recent reopening that when structured correctly and timed correctly, we're able to access the ABS markets, I think, really constructively. Qualitatively, the investor sentiment was exceptionally positive in our 23A reopening. Our team did a really good job in working with investors and executing in that market. Quantitatively, that particular transaction was three times oversubscribed. And those are all really positive signals. But it's important to put that transaction in context of the broader capital markets and macroeconomic conditions. We did that transaction in between the failure of Silicon Valley Bank and the sale of First Republic. And I think that it is the case that these things do not impact us directly on a first order basis. but credit spreads for all asset classes, including ours, are going to widen in times of these moments of pretty peak economic dislocation. It is just an unfortunate reality of the world right now that things are extremely volatile. That being said, we did execute those two transactions I mentioned in between these pretty severe economic events and we are confident we can continue to do so but nonetheless it will remain volatile. We're also adding net new partners in our funding ecosystem, adding warehouse funding capacity from net new institutions and expanding existing relationships with our existing funding partners. And I would just leave you with the idea that it's volatile and obviously spreads are widening and that will offset some of what we expect to be a declining rate environment going forward, but nonetheless still able to fund the business, which is always job one for our capital team, and we've done that excellently.
speaker
Raina Kumar
I understand. And maybe just as a follow-up, can you comment on what's driving the uplift in the debit plus usage? Or is it just simply consumers are resonating with the product's value proposition or is there something else?
speaker
Max Levchin
We built a really great product that we've put in front of, at this point, lots of consumers who, many of whom have told us over and over again that they would love to use Affirm at their favorite grocery, at their favorite offline store, at a website where a competitor might be integrated, but they prefer Affirm. DebitPlus is the unlock to use Affirm anywhere you like, online and offline. It's gaining popularity, and we're very excited. And by the way, just to be very clear, this is very much V1. The roadmap for DebitPlus spans years. We have a lot to build, so this is not even remotely the final movement of that particular thing.
speaker
Operator
Our next question comes from the line of Dan Dolev with Mizuho. Please proceed.
speaker
Dan Dolev
Hey, guys. Excellent quarter. I love the acceleration in revenue-less transaction costs. Great job there. Quick question, guys and Max. I think you're guiding to a slightly lower revenue-less transaction cost in the fourth quarter. And long-term, you're still saying 3% to 4%. Can you maybe bridge just kind of the how to get to that long-term? What do you envision to get to that sustained long-term? Thank you.
speaker
Michael
Yeah, we still feel very confident about 3% to 4%. In the long run, this quarter was, again, a higher end of that range and also ahead of our expectations that we had provided guidance for in February, and yet we do forecast a sequential increase reduction in that as a percentage of GMV into next quarter. But again, I think that two factors to think about are when we have a sequential growth in GMV and we use our warehouse funding, that means that we provide the provision for the loans that originated up front, and we are a little bit back in how those earn. And that is very similar to what you saw in Q3. We were benefiting in Q3 from the origination and balancing strategy in Q2. And we anticipate a similar trend to play out for Q4 versus Q3. And then separately, it is just the case that we have a very volatile capital market. So our guidance is always going to try to assume what we think we have high degree of confidence in. And we have a lot of sensitivity to our ability to execute there. And so when we think about building guidance in our forecast, we're pretty careful about making sure we have in the model the deals that we expect to be able to complete in the quarter.
speaker
Dan Dolev
Got it. Thank you. Great results.
speaker
Jason Kupferberg
Appreciate it.
speaker
Operator
Our next question comes from the line of James Fawcett with Morgan Stanley. Please proceed.
speaker
James Fawcett
Hey, everybody. Thanks a lot for all the color and questions today. You know, given your APR cap increases, you know, that I think you said across half of roughly your merchants, two things associated with that. One, do you expect that to be complete and How much incremental application demand is that allowing you to convert? Any metrics you can share there?
speaker
Michael
Yeah, on the first, I don't think that we're ever going to get to 100%. So complete is probably like never. I mean, we're going to keep moving forward and try to continue to expand it. but we don't expect to ever be at 100% of our merchants for a variety of reasons we can go into. But we do anticipate continuing to make progress with respect to merchant amendments to allow us to go up to 36%. We have a lot of wood left to chop, and we're going to keep working on that between now and the rest of this calendar year. When you think about what that does for approvals, It's a pretty simple answer with really complicated math. The simple answer is we try to maintain the same level of unit profitability and so the extra revenue allows us to approve proportionately more and offsetting the associated credit losses you'd expect in those marginal populations. We do think about it on a portfolio basis, and so it is obviously something that allows us to create a lot more economic yield across the portfolio and approve more consumers as a result. It is also the case that we need some of that to offset the rising cost of funding and maintain the unit economics that we need. So not all of it will go to expanded approvals, and certainly there are a set of approvals that we simply can't and don't want to approve, right? Consumer defaulting on a loan is a bad outcome that we seek to avoid. And so we're never going to recklessly approve a consumer who we think will. That being said, it is the current posture of the business, given the credit tightenings that we've done, do allow us to be expansionary with any 36% gap.
speaker
James Fawcett
Got it, got it. And then I appreciate that. And then just quickly on trends, I know that you kind of mentioned that you'd seen strong services in travel, although a little bit of weaker performance in discretionary. Has that changed at all or worsened maybe for discretionary through April and the first few days of May?
speaker
Max Levchin
I think the short answer is no, we're not seeing particularly significant movement in either direction, travel remains very strong.
speaker
Michael
Yeah, and other color on the quarter, we mentioned our strength in direct-to-consumer. Our guidance definitely points to that trend continuing, where we also have strength in some of our large partnerships that are either accelerating or still growing at very, very fast clips. And travel and ticketing remains a real bright spot. We continue to see weakness in sporting goods overall, although as we get through the next quarter, we do have what used to be our largest partner will now be less than 1% of our GMV going forward and becomes very trivial. And so some of the sporting goods headwind will become a lot less of an impact in the GMV growth rate of the business. And then obviously categories like home and lifestyle and electronics continue to be in a pretty suppressed levels when thinking about their comparisons. We do think that as you get to Q3 of next fiscal year, when we get to about nine months from now, you will begin to lap a lot easier comps. And so we're optimistic that by the time we get there, some of those businesses will return to some solid growth. But for now, the headwinds there continue.
speaker
Jason Kupferberg
great. Thanks for that.
speaker
Operator
Ladies and gentlemen, as a reminder, if you'd like to ask a question, please press star 1 on your telephone keypad. And our next question comes from the line of Rob Wildhack with Autonomous Research. Please proceed.
speaker
Rob Wildhack
Hi, guys. With Debit Plus out in the wild now, can you give us some additional color on the unit economics there and how they fit into the 3% to 4% RLTC as a percentage of GMV that you have in the core business?
speaker
Michael
We do plan on giving a very detailed breakdown for investors later this year, not today. But again, think about the products, GMV, the stuff that looks like installment loans will fit within our frameworks today because they are very similar loans and they should have similar economics, similar funding requirements, similar, you know, it's more of what we do every day. The volume that we call pay now that comes out of the consumer's accounts a few days after they swipe the card those will have different economics. Today, that's not the majority of the volume running on the card, but we'll watch that closely and give investors a way to think about modeling that as it becomes material.
speaker
Rob Wildhack
Okay. And then notice that you reaffirmed the commitment to positive adjusted operating income exiting this year. If you think about or look to that over the medium term, what's the current line of thinking on the level of reinvestment you need to continue to scale versus your ability to generate real operating leverage and start to drop some of that more and more to earnings?
speaker
Michael
That's a good question. So as you saw in this quarter and our guidance kind of implies, we expect to continue to drive real leverage in GNA. Sales and marketing on a non-GAAP adjusted basis will continue to be Slightly volatile in that some of our co-marketing commitments are a little bit more episodic, so you'll see that number kind of bounce around a little bit, but over time still showing real leverage. But the area of the business that we do intend to continue to invest in is tech data analytics. That enables growth in the business both in the near term, enabling us to add infrastructure and acquire more data, but also hire engineers and product managers to build product to change the world. And so we are going to keep doing that, and we intend to keep our foot on the gas with the technology side of the business and showing leverage in the other parts. We've not given a framework for what that means in terms of bottom line profitability growth or the trend of adjusted operating income, but we do intend to update investors on that later this year.
speaker
Jason Kupferberg
Okay, thank you.
speaker
Operator
Thank you. Ladies and gentlemen, this concludes our question and answer session. I'd like to turn the call back to Zane Keller.
speaker
Zane Keller
Thank you, everybody, for joining the call today, and we look forward to speaking with you again next quarter.
speaker
Operator
This concludes today's conference. You may disconnect your lines at this time. Thank you for your participation.
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