2/5/2026

speaker
Zane
Head of Investor Relations

This call may include non-GAAP financial measures. These measures should be considered as a supplement to, and not a substitute for, GAAP financial measures. For historical non-GAAP financial measures, reconciliations to the most directly comparable GAAP measures can be found in our earnings supplement slide deck, which is available on our investor relations website. Hosting today's call with me are Max Levchin, the firm's founder and chief executive officer, Michael Linford, a firm's chief operating officer, and Rob O'Hare, a firm's chief financial officer. In line with our practice in prior quarters, we will begin with brief opening remarks from Max before proceeding immediately into Q&A. On that note, I will turn the call over to Max to begin.

speaker
Max Levchin
Founder & Chief Executive Officer

Thank you, Zane. Not a lot to add to the results, which were excellent, once again, in my biased opinion. But I did want to take a moment to announce that we will convene our next investor forum on May 12th this year, so coming up in a couple months. At the event, you'll hear from a larger subset of our management team, where we'll talk about our commercial and product initiatives and update our medium-term financial framework. And there will be plenty of Lebowski references. Please look for additional information, including registration details, on our investor relations websites as we get closer to the event. Back to you, Zane.

speaker
Zane
Head of Investor Relations

Thank you, Max. For those of you that are interested in attending the upcoming investor forum in person, please reach out to us and we will do our best to accommodate your request. Now let's get to your questions. Operator, please begin the Q&A session.

speaker
Operator
Conference Operator

Thank you. We will now be conducting the question and answer session. If you would like to ask a question, please press star 1 on your telephone keypad. A confirmation tone will indicate your line is in the question queue. You may press star 2 if you would like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. And our first question comes from Andrew Jeffrey with William Blair. You may proceed with your question.

speaker
Andrew Jeffrey
Analyst, William Blair

Thanks. Appreciate it. Great to see the solid results here. Max, could you talk a little bit about the dynamics of your growth, namely the top five merchants growing 23% and blending down as a concentration? As I recall, they had been growing faster than overall GMV. Can you just talk a little bit about what you're seeing? The new merchant ads look great. The transaction per active look great. Is the business truly widening out? Is that the right way we should be interpreting those results?

speaker
Max Levchin
Founder & Chief Executive Officer

I might offer Rob up as the interpreter of these results just because to be completely transparent. I mostly look at the growth of the business through the lens of things like transactions per user, active consumers, active merchant numbers are really important to us. Generally speaking, of course, we want to have less concentration, more diversity, but we also are frequently driven by or drafting behind the growth and promotional initiatives of our partners, big and small. So I think it's a little bit difficult to sort of piece it out, but I imagine Rob has a much more detailed answer. And tactically, Andrew, I would just point you to the fact that the top five that we disclose for Q2 of FY26 is actually a different subset of five merchants that we're comparing to in fiscal 25 in the same period. So I think all the more reason not to read too much into that stat. Obviously, it's been well publicized that we have a large merchant partner that was transitioning off of the Affirm integration. And so that weight on that metric, we have a new top five as a result of that. So I think that's really the crispest answer we can give there. But otherwise, I mean, the business is growing quite well and we're quite happy with the diversification, as Max alluded to, that we see in the GMV.

speaker
Michael Linford
Chief Operating Officer

I appreciate it. Thank you.

speaker
Operator
Conference Operator

The next question comes from the line of Ramzi Elisal with Cantor Fitzgerald. You may proceed with your question.

speaker
Ramzi Elisal
Analyst, Cantor Fitzgerald

Hi, guys. Thank you so much for taking my question. I was wondering, Max, if you could give us an overview of what you're seeing out there in terms of consumer trends, credit trends, overall economic health at such a tumultuous moment? Maybe also comment on what you've seen sort of quarter to date.

speaker
Max Levchin
Founder & Chief Executive Officer

So the one-liner answer is the consumer we see today is quite healthy. So they're able and willing to pay us back. They're borrowing money. Obviously, the growth numbers are out there in the sprint. So we are not seeing Again, our consumer is now reaching quite a large subset of North Americans and growing nicely in the UK, but we're not everyone. We don't always say yes to a loan. So it's a little bit selective, but we feel pretty good about both the demand and the ability and willingness to repay. I don't have anything dramatic or alternative to offer on the state of affairs in the current quarter either. I think we're not seeing a big deviation from what I just said about the past.

speaker
Ramzi Elisal
Analyst, Cantor Fitzgerald

Great. I think no news is good news. Appreciate your comments. Thank you.

speaker
Operator
Conference Operator

The next question comes from the line of Will Nance with Goldman Sachs. You may proceed with your question.

speaker
Will Nance
Analyst, Goldman Sachs

Hey, guys. I appreciate you taking the question. Very nice results. This one might be for Rob, but I was just hoping we could unpack sort of puts and takes and the RLTC margin, just looking back over the last year or so, you know, there have been a ton of tailwinds, you know, both kind of structural to the company as well as sort of outside of your control, very favorable funding market tailwinds. And just wondering if you could kind of talk to the trajectory of margins as you see them from here. It seems like you know, if we look at the guidance in the remainder of the year, it seems like you're kind of still expecting to be hovering around four. You know, as we think about, you know, you had a very large beat on gain on sale this quarter, 0% loans have been increasing with the percentage of the mix. And so just maybe wondering in your perspective, like, should we be anchoring, you know, more to kind of the 4% range that you're kind of talking about for the second half of the year versus, you know, being comfortably above four over the last couple of quarters and just any kind of meaningful puts and takes as you see it from here. Thank you.

speaker
Max Levchin
Founder & Chief Executive Officer

Yeah, sure. I mean, as we outlined in the guide, I mean, we do expect to see RLTC take rates that are slightly above four. I think that's true in both Q3 and Q4 in the guidance that we've provided. So we're going to stick to that, obviously, and that's the plan that we'll execute against. I think to your point on the puts and takes, I would probably frame it very closely to what we saw in Q2, to be honest. We did see benefits on the transaction cost side, particularly on funding costs as we've seen cost of funds come in. particularly within the ABS market, so we would expect that trend to continue. You know, we typically don't guide to specific transaction cost line items or even revenue line items, but in total, you know, I think the take rates and the dynamics will be pretty similar to what we saw from a trend perspective in Q2, where there is a little bit of softening on a year-over-year basis in terms of revenue take rates. It's important to remember that we've driven a lot of 0% mix, and we think that's really good for the network. And then we are seeing really nice benefits on the transaction cost with funding costs being the clearest example there.

speaker
Michael Linford
Chief Operating Officer

Great. Appreciate the commentary.

speaker
Operator
Conference Operator

Our next question comes from the line of Jason Kupferberg with Wells Fargo. You may proceed with your question.

speaker
Jason Kupferberg
Analyst, Wells Fargo

Yeah. Hi, guys. Great numbers here. And it feels like some others in the space are trying to play catch up and maybe get a little bit more aggressive over the past couple of quarters in terms of pursuing more prominent presentment, you know, looking to win new merchants, some cases offering cashback incentives to consumers. So I'm just wondering what you're actually seeing in the field. Is this having any discernible impact on a firm's merchant pricing just in terms of like for like take rates? your go-to-market strategy, anything along those lines? Because I think there's a big debate in the investment community on that right now, but your numbers seem to speak for themselves.

speaker
Max Levchin
Founder & Chief Executive Officer

We do. We like to speak with numbers. Your answer to the question is no. I think this is like a social science theory, so discount appropriately, but we are probably in one of the noisiest environments as far as information is headed for consumers' heads, maybe ever, certainly in my lifetime. There's news every day, and some of it reads like science fiction, and some of it is science fiction, or at least flop. And so you can have a deal, and here's five paragraphs of explanation when it's valid, and it's 5%, but only if it's Tuesday, and all the sort of promotional go-to-market that we're seeing from a lot of our competitors. just doesn't seem to make a dent in what we sell, which is always like on the nose, brain dead simple. You are getting no interest. If you buy this thing, you can split it into 12 parts or 24 parts or six parts, and you'll pay no interest at all. Like 0% sells as well as they do, not just because it's free money or free loan. It's because it's so easy to understand. And the thing that we've built over the last decade plus is when a firm says, no interest, we actually mean no interest and there's no asterisk, there's no explanation as to what might happen if you are a penny short or a day late. And so our calling card has kind of become, our moat has become associated with us, which is an inherently defensible position. We don't get into conversations with merchants around what if it's zero, but it's not really zero. There's a lot of sort of details to hash out if your offers are not super crisp and transparent and that that's exactly what we do. So no, we had, we saw no effects, um, in the sort of the, some of the more ultra aggressive, uh, you know, whatever it was, 50% cashback or I lost, I lost track of the exact offers, but we, we did not see any.

speaker
Jason Kupferberg
Analyst, Wells Fargo

Just a quick followup. I'm looking at the GMV categories and that, that other category, you're now up to 15% of total. I think it's basically your second largest vertical tied for your second largest that's growing. triple digits. Can you unpack what's actually in there? What are some of the major pieces or any of them getting to the size where you'd maybe start breaking them out on their own?

speaker
Max Levchin
Founder & Chief Executive Officer

Sure. It's actually a great question, although Rob is rolling his eyes.

speaker
Nate Svensson
Analyst, Deutsche Bank

Sorry.

speaker
Max Levchin
Founder & Chief Executive Officer

Sorry, Rob. We anticipated it because it is a juicy number, and yet it is nondescript. So it's actually – if you wanted to look for diversification in the business, I wouldn't look at top five. I would look at the other. So if we broke it out into categories, you would see all sorts of cats and dogs of really exciting categories like I have a fledgling sticker empire. And you really can't classify that other than novelty or other. And that's what you see there. It's a huge number of relatively small merchants that are realizing that they're at a disadvantage if they do not offer a firm. And so as that knowledge spreads across the merchant base, it becomes somewhat more difficult to invent new categories for them. And if you decide, well, we're going to have to be very, very precise, then you either end up in a giant bucket called other, which is what we chose, or you start doing things like stickers and either novelty items or something like that. So it just really is the long tail, and we're excited to serve them all. And, you know, as we've seen certain categories get to a critical mass within other, we have broken them out. So services is a good example. We started breaking that out, I believe, two quarters ago now. And so, you know, if and when we get to critical mass within other, we'll continue to be very disclosive there. If my sticker sort of really takes off.

speaker
Operator
Conference Operator

Thank you, guys. Our next question comes from the line of Nate Svensson with Deutsche Bank. You may proceed.

speaker
Nate Svensson
Analyst, Deutsche Bank

Hey, thanks for the question. You know, there's a lot of exciting press releases from Affirm, InfraQuarter. I guess I wanted to ask on the bank charter news. I think that was pretty interesting. I was hoping you could talk more about the decision to potentially go down that path. It seems like there's been some evolution in your thinking on that particular topic over time. maybe just more color on what you see the benefits from that being, what new products and services can be unlocked, and then, I guess, any sense on the timeframe or hurdles that are clear as you have to get that secured.

speaker
Max Levchin
Founder & Chief Executive Officer

Sure. I would quibble with the evolution of thinking merely because we've answered this question a bunch of times, obviously, before we disclosed that we have applied. We've always been pretty clear. One A reason to have a bank charter is regulatory certainty. You operate as a bank partner, you want to know that your bank partner is on excellent footing, that there are no hidden rocks for that particular bank, and if you own a subsidiary, you would presumably understand it a lot better, and that's the primary motivation of why we applied. Obviously, the climate at the regulatory bodies that issue such approvals is changed, and that's something that we track very carefully. The timeline is certainly years, so I would step away from any model modifications. We don't know if we get approved. We don't know exactly when we would if we did, and there are all sorts of timelines that are prescribed by the approver to prepare, then to open, then to stay in a de novo period, and then finally to operate with fewer restrictions. So it's definitely a long-term investment in regulatory certainty. Down the road, you can start imagining products that are only possible with a bank charter in your available tools. That's so far away, it's really not worth talking about right now. But it is a great investment in our regulatory stability for the years to come, assuming it actually ends up in the approved category.

speaker
Dan Perlin
Analyst, RBC Capital Markets

Thanks, Max, and point taken on the evolution of thought. Appreciate it.

speaker
Operator
Conference Operator

Our next question comes from the line of Dan Doliv with Mizuho. Please proceed.

speaker
Dan Doliv
Analyst, Mizuho Securities

Hey, team, great results as always. Just a quick question on the ABS deals. The execution there seems to be really, really strong. Maybe if you can make a few comments. And if I can squeeze just a very quick one on the AI, that was a big surprise. I just want to know how much of this AI boost is actually contemplated in the guide and if it's fully rolled out. Thanks again. Great results.

speaker
Michael Linford
Chief Operating Officer

Thank you. I think the AI first.

speaker
Max Levchin
Founder & Chief Executive Officer

I think Dan's asking about the guide. I'm not allowed to speak to the guide. In terms of the guide, we have a pretty nice trajectory with those two product lines, but we haven't called out specifically how much is in the GMV guide there. It's definitely early days for the Boost AI. I was trying to sneak into the letter exactly how few merchants have adopted Boost.ai. Adapt.ai has been around for a couple of years. It's, generally speaking, batteries included part of the product. Boost.ai is new, and it's super cool because it does automated A-B testing, but it also has a channel. It is a channel for incremental merchant dollars. The thing that I tried to describe and ultimately got edited down a little bit more, Boost.ai allows a merchant to say, you know what, I have $100,000 more I'd like to put into a firm-specific promotions, 0% or just reduced APRs. You guys go and A-B test who would be the most likely to convert with that kind of offer in front of them. Go deployed. I don't need to know exactly what happens. I just want to maximize my dollar-for-dollar investment into sales. So it looks more and more like an advertising model versus a cost-of-acceptance model, which is exciting because it just gives our customers machine learning engineers a lot more freedom to really do some amazing things for our merchant customers. So we're super excited about the product. It is pretty early. We're not breaking out what it does for our numbers. So it tells me, Rob.

speaker
Rob O'Hare
Chief Financial Officer

And then as for the ABS deal we just did and just generally, the market is still very constructive and the team is executing really well out there. The last deal we just priced was done with a spread of under 100 basis points. It's really remarkable. We haven't done that since 2021. The weighted average yield in the deal was below 4.6%. Again, we haven't seen that kind of cost of financing since the Zerp. And so we're operating and executing in a capital market. It's really the best we've seen post the rate movement part of the world. And it's a reflection of two things. One is just the continued vote of confidence that the market has in our ability to control credit outcomes and deliver the kind of returns that we sign up to deliver.

speaker
Michael Linford
Chief Operating Officer

And, of course, it's really excellent. Thank you. The next question comes from the line of Mosh Ornbook with TD Cowan.

speaker
Operator
Conference Operator

You may proceed.

speaker
spk15

Thanks very much. You know, the first question kind of asked about, you know, growth and, you know, growth in your specific merge. But there's...

speaker
Max Levchin
Founder & Chief Executive Officer

you're really breaking up. You're really, really breaking up. We cannot understand what you're saying.

speaker
Mosh Ornbook
Analyst, TD Cowen

All right. Sorry. Can you hear me now?

speaker
Max Levchin
Founder & Chief Executive Officer

We can. Much better. Much better.

speaker
Mosh Ornbook
Analyst, TD Cowen

Okay. Sorry about that. All right. You talked about the growth in your merchants and both in the number of merchants and the growth at the merchants, but the Both the Affirm card and international expansion are kind of two areas in which you can get significant growth. In addition to that, could you just give us some update? I saw the attach rate and related stats on the Affirm card, but can you just flesh that out for us as to how those are going and how you see the development over the course of the next several quarters? Thanks, and sorry for this background noise.

speaker
Max Levchin
Founder & Chief Executive Officer

No worries at all. So the card is... just continuing to grow very quickly. GMV year-over-year for the quarterly reporting was up just under 160%. Active car holders went up 121%. Zero percent deals on the card went up 190% year-over-year. It's not the only growth engine, but it's a big growth engine for our metrics. And it's now a material to the overall business. It's no longer a kind of a cool novelty product for our diehard users. It's helping us create more diehard users. So the card is doing really well. We have a lot more planned for the card, so we don't intend to slow it down, if you will. Probably my personal focus on the product side of things is still predominantly on the card and adjacent things in the card. And then on the international, I'm happy to speak more. And there's definitely some stuff in the letter, just talking to those numbers and more on the card specifically. International, I don't know if you saw, we announced a couple of really nice deals in the UK specifically. A couple are US brands lighting us up or promoting I think that they will light us up soon in the UK. And obviously Shopify announcement was a little while ago. That's scaling. We're still actually not at sort of peak run rate there. So we expect to improve those numbers. Wayfair, we just announced literally a couple of days ago that we are live in the UK in the beta, pre-beta type thing. But that's going to scale up. And they've been a partner in the US for a very long time. We have a bunch more. VMO2 is obviously, I think it's the largest or certainly one of the first or second largest device company, device selling company in the UK. So we went out to that. We have a whole long pipeline of sales happening there and we're excited about that. And then there's more countries to come for sure. So both international and the card are still significant drivers. The card is much larger than international. International is now growing consistently at a pace that excites us.

speaker
Michael Linford
Chief Operating Officer

I feel good about the book.

speaker
Operator
Conference Operator

The next question comes from the line of Rob Wildhack with Autonomous Research. You may proceed with your question.

speaker
Rob Wildhack
Analyst, Autonomous Research

Hey, guys. One question on the updated outlook. As we see it now, you're kind of pointing to a slowdown in GMV growth to 30% in the third, 25% in the fourth quarter. I know a long time between now and the end of the fiscal year, but could you just talk us through the cadence there and if there are any specific call-outs for the decel in the coming quarters?

speaker
Michael Linford
Chief Operating Officer

Sure. No specific call-outs.

speaker
Max Levchin
Founder & Chief Executive Officer

I mean, we are obviously comping the transition with a large retail partner. Obviously, we had that headwind from a comp perspective this quarter as well and grew at 36%. So really nothing specific to call out in terms of drivers for the decel. Yeah, we'll leave it there.

speaker
Rob Wildhack
Analyst, Autonomous Research

Okay. Okay. And then one more on funding. We see you had the new forward flow deal, but we also see some of the headlines and concern around private credit, many of whom are affirmed loan buyers. So just what's the current temperature from the forward flow and loan buyer channel right now?

speaker
Rob O'Hare
Chief Financial Officer

Yeah, I think it's still extremely constructive. I think the conversations we're having with our partners is usually around having to disappoint them on how much allocation we can give them right now. And that's a qualitative read, but tends to be the conversation we're having today. I think a lot of the conversation about the market more broadly really doesn't pick up the specifics of what a firm's asset creates and the kind of people that we partner with. We've been very selective about how and who we partner with. And that puts us in a position, we think, to have a very durable set of partners who are really excited to continue to go deeper with us.

speaker
Michael Linford
Chief Operating Officer

Okay. Thanks a lot.

speaker
Operator
Conference Operator

The next question comes from the line of Raina Kumar with Oppenheimer. You may proceed with your question.

speaker
Raina Kumar
Analyst, Oppenheimer

Good evening. Thanks for taking my question. Could you just comment on what you're seeing out there in the regulatory environment? Like, are you hearing anything about potential caps on BNPL rates? And, you know, if so, how would a firm react to that?

speaker
Max Levchin
Founder & Chief Executive Officer

Definitely not hearing about potential caps on BNPL rates specifically. Obviously, very dynamic set of conversations happening at the federal level about credit card rates. One good rule of thumb about regulatory realities, if you will, whenever Republicans are in the White House, you can expect more attentive and active attorneys general from all 50 states, both red and blue, because they feel that you would expect a more relaxed posture by the federal regulators. And whenever Democrats when the White House, the executive branch starts, puts more attention into various laws and regulations at the federal level, and then the state attention typically fades a little bit. And it has as much to do with the employment of the people that work in these agencies, both at state and federal level, and the overall posture of the various political elements we have. And so right now, just from a practical perspective, Obviously, we're tracking all the things, both federal and state level. We have an active conversation with all of our regulators. Generally speaking, we have positive and consistent relationships with them. It doesn't hurt that we don't charge late fees, don't screw our customers. We typically do the right thing as much as we can. Nothing too exciting to report. Obviously, we felt compelled to apply for an industrial-led company bank charter, so clearly we believe that The sort of really grown-up regulators, FDIC in particular, we expect them to see us as a good actor that's prepared for, quote, the big leagues or the beginning of the big leagues. So generally speaking, I feel pretty good about it, but we are always regulated. We're always regulated by 51 distinct entities, federal and 50 states, and that's part of the job.

speaker
Raina Kumar
Analyst, Oppenheimer

Very helpful. Thank you.

speaker
Michael Linford
Chief Operating Officer

The next question comes from Dan Perlin with RBC Capital Markets.

speaker
Operator
Conference Operator

You may proceed.

speaker
Dan Perlin
Analyst, RBC Capital Markets

Thanks. Good evening, everyone. I just wanted to jump in a little bit on the big nothing. And the question really is on the derivative benefits. You called out the Affirm Card sign-up, so I kind of understand that. My bigger question is kind of the uplift in credit quality that comes with that consumer set and then How do you apply those learnings to kind of everyday shopping for a firm? Because clearly the GMB uplift across the board was pretty significant for those three days. Thanks.

speaker
Max Levchin
Founder & Chief Executive Officer

Yeah. And by the way, not to sort of – I'll take the compliment, but I will point out this is our first rodeo with that particular one, and we expect to get better and smarter. We're planning the next one, and we're super excited about all the things we're going to do differently and just smarter. So there's more money in that banana stand, we're sure about that. In terms of, I don't always refer to the Big Lebowski, sometimes I refer to the rest of the development. So on the, in the GMV boost, the conversion boost is really powerful. It's in the letter, you can see how well it did for us. It does skew higher credit quality because of the self-selection that always happens in reduced APR, 0% APR. It did have excellent second-order effects. We saw outsized, actually. The gains in cardholder growth were outpaced the gains in GMV, which is kind of interesting. I think that's right, if I remember correctly. I think the card growth was to handle GMV went up 15%. No. I don't want to perjure myself without looking at the cheat sheet, but the card grew even better than the GME. So all of that was really solid. One thing that's worth knowing, it's not in the question, but it should be, we have really good evidence, just lots and lots of months of data showing that folks that come in through a 0% APR loan are quite happy to use us for both interest-bearing and non-interest-bearing products. There's a sort of industry myth that you self-select into an APR and then you react violently when it changes upwards. That is not the case with the Affirm Consumer. And we can sort of debate exactly why, but it is factually correct that people who sign up with a 0% deal do not mind other offers that we give them. That's a Because it's so effective, we're obviously very hard at work telling merchants about how effective this is and inviting them into the next big nothing, et cetera. I said lots of things. I feel like I may have answered the question.

speaker
Dan Perlin
Analyst, RBC Capital Markets

Yep. Nope, that's great. Nope, that's great. Thank you so much.

speaker
Operator
Conference Operator

Our next question comes from the line of Matt Code with True Securities. You may proceed with your question.

speaker
Matt Code
Analyst, True Securities

Hey, guys, thanks for taking the question. One more maybe on like the other bucket in terms of, you know, new verticals that may enter that other bucket. There were some press releases over the quarter about entering B2B through the partnership with QuickBook Payments and then maybe moving into the rent vertical as well. And I know it's kind of like early days for both. But I just was hoping that you guys could talk about, you know, the growth opportunity there and then kind of how you think about underwriting, especially in rent and how that may differ from your current book of payments and underwriting. Thanks.

speaker
Max Levchin
Founder & Chief Executive Officer

Yeah, so I'll take it in the inverse order, but super important. The rent test is a very, very small test. It is definitely not our MO to take what is essentially a subscription product and turn it into a differently contoured subscription product. So the product cannot be, you want to pay your 12-month rent over 18 months. That doesn't help our consumers. It's not the right product to build. That's not what this is. The test we're running is if we allow you to time shift e.g., you get paid on the 16th, but your rent is due on the 15th. That's a strain on your personal finances. What if we allowed you to move that or split it into two parts? So that's the thing we're testing. Very small, the number of loans we are allowing through is countable on several people's hands sort of thing, at least in the very first portion of this, and deliberately so. This is not an area we think obviously going to happen. So we'll find out, we'll test, but Put nothing in your model for now. On the Intuit side, that's actually super exciting, and it's not B2B. What it is is there is a whole facet of the services world that gets built through QuickBooks. And until just now or whenever it launches, you would pay for these services with a credit card. The service provider would tell you it's going to cost you $5,000, and off you go. You decide if you want it. As soon as we launch, which is on a fairly accelerated timeline, the service provider will tell you, I can make this $5,000 over the course of six months. All you have to do is use Affirm. You already know the name. It will be in your invoice. And so it is the usual Affirm, if you will, B2B2C. Intuit is a fantastic aggregator of small service providers, businesses that bill consumers. We will be included in those invoices immediately. and the consumer will be educated that they can pay over time for these services. We feel like we have unlocked another side of transactions that until recently were just not exposed to buy now, pay later at all. So super excited about that. And there's a lot more to do there, but that's the first step. Yeah, and then just the other point I would make on the other category to your first question, we do include our wallet partnerships in other. As Max alluded to, there is sort of the long tail of merchants, but then wallets would be another part of other that is pretty high growth for us today.

speaker
Michael Linford
Chief Operating Officer

Really helpful. Thanks, guys.

speaker
Operator
Conference Operator

Our next question comes from the line of Adam Frisch with Evercore ISI. You may proceed with your question.

speaker
Adam Frisch

Thanks, guys. Given the value you generate for merchants with the 0% offers, what are your thoughts around the potential to continue to raise pricing there? It seems like there is an excess buffer between your fees to the merchant and the lower revenues they avoid by not having to initiate a 25% or 30% off sale. It seems like pricing did take up to the long-term piece of this book, flat for the short-term, at least on page 16 of the deck. So maybe some color there on the mix between long-term and short-term and the potential to raise prices.

speaker
Michael Linford
Chief Operating Officer

Great question.

speaker
Max Levchin
Founder & Chief Executive Officer

I would say I think it does vary a bit by merchant size, and we have had nice traction with a couple of our go-to-market packages that we use for some of the platforms that help us aggregate distribution into smaller merchants. We actually have seen nice uptick of merchants starting with a base package and then moving into a higher converting package that includes more 0% offerings in their financing program.

speaker
Nate Svensson
Analyst, Deutsche Bank

So I think that is working for us in terms of the go-to-market motion. And then honestly, I think with some of the larger merchants, it's really on us to prove that 0% offerings drive conversion.

speaker
Max Levchin
Founder & Chief Executive Officer

And I think those conversations take time and are going to be a function of the success that we drive. And then it's on us to make sure that We're being compensated for what we're delivering to the merchant.

speaker
Rob O'Hare
Chief Financial Officer

Yeah, and to really small add, I think flat pricing in a declining rate environment is actually the same thing as taking price.

speaker
Adam Frisch

Yeah. What's the mix between short-term and long-term on the 0% book?

speaker
Max Levchin
Founder & Chief Executive Officer

We haven't disclosed that.

speaker
Adam Frisch

Okay. Okay. If I could just squeeze in one more. The loss provisions ticked up a few basis points. Nothing crazy at all. I'm just trying to figure out why the stock might be down a couple bucks here in the after hour. Did you see something in the quarter? Is it taking advantage of some strength this quarter and being proactive? Or just some color around that would be great. Thanks, guys. Thank you.

speaker
Max Levchin
Founder & Chief Executive Officer

I think I already said it. Consumer is healthy. We are not seeing any disturbances in the force. which gives us freedom to optimize for RLTC. And so you can see the RLTC number is just shy of the upper side of the long-term goal. We manage credit to a NACO number, and if you look at the chart of the NACO curves, you'll see that these are like super tightly run lines that are just one on top of the other. That's what I look at when I worry or don't worry about credit results. So that's sort of the North Star is NACO doing okay, and it certainly is right now. So I'm not sure I can help you interpret why the stock is down, though, so that's not a question. But, yeah, we're managing credit very, very attentively at all times. I think you guys are doing a great job. Thank you.

speaker
Operator
Conference Operator

Thank you. The next question comes from James Fawcett with Morgan Stanley. You may proceed.

speaker
James Fawcett
Analyst, Morgan Stanley

Thank you so much, Scott. I actually want to follow up with one of the answers you gave just a moment ago in terms of the behavior of those that are coming in for 0% promotions versus maybe others. Can you give any more detail in terms of their frequency of engagement, what products they're tending to be attracted to? It seemed like you were suggesting that they would use also interest-bearing and maybe gravitate towards the card, but just Help us understand what you're seeing success, continue to engage with those customers and what that behavior looks like, say, versus those that come in either through kind of an interest bearing or very short duration, 0%.

speaker
Max Levchin
Founder & Chief Executive Officer

Everything you just said sort of answers your own question a little bit already. The very last thing you said is not what I said, and I don't want to imply that. In other words... I would not encourage you to think of short-term zeros as a great feeder into something else. What I was trying to say is zeros, writ large, short and long-term. And obviously, longer-term zeros are a higher form of value. If you're getting a 610% loan or 1210% loan for a large loan, ticket purchase, that's an extraordinary deal. That's exactly the conversation with merchants around, don't run at 25% off sale, pay us 11% and offer 12 months plus or minus 0% loans on your large items. And you're right, though, I did suggest that a zero as the first loan does not preclude, in fact, does not seem to bear any relevance as to your propensity to take out an interest-bearing loan. which is mostly just the freedom for us to correctly price the transactions whenever merchants do or do not subsidize the interest rate. Maybe the shortest form of the summary here is consumers we sign do not fall by and large into only transacts with X type of transaction, only transacts with Y type of transaction. They cross-pollinate nicely. To the sort of who's more engaged, that's a great question. I'm not sure I want to talk too much about it, but a lot of our product strategy is shaped by the observations that consumers that come in through a particular type of a transaction find us in more and more surfaces. And a lot of how Boost.ai and Adapt.ai actually work, it's the fact that we are seeing consumers across multiple differentiated services. So you start... Typically at the point of sale, you end up taking out the card. You might use Affirm Anywhere before that, which is sort of the cardless version of the card that was developed a couple years prior. As you start compounding, if you will, these different kinds of Affirm use, your engagement goes up, your transactions per user goes up, your overall annual spend increases. Affirm goes up, and that's exactly what we want. So we are absolutely very attentive to what else might we offer you as you're increasing your transactions per user and your total Affirm spend. And the 0% deals of various kinds are super valuable because they have such an outsized impact on propensity to convert.

speaker
James Fawcett
Analyst, Morgan Stanley

That's really good, Calder. Thanks, Max.

speaker
Operator
Conference Operator

Our next question comes from the line of Reginald Smith with J.P. Morgan. Please proceed.

speaker
Michael Linford
Chief Operating Officer

Hey, guys. Congrats on the quarter.

speaker
Reginald Smith
Analyst, J.P. Morgan

Most of my questions have been answered. I did have one. You know, a question I get a lot from investors is whether your expansion into some of these newer categories, home improvement, medical, auto repair, signals anything about, I guess, your base, your core retail BNPL business, whether it's competition or anything like that. or maybe even a shrinking opportunity, I guess. What would be your reaction or response to those questions? And then, you know, how did you decide or what was the signal that confirmed that now was the time to kind of make that move into those new verticals? And then lastly, is there any link or relationship between moves to those verticals and maybe getting a bank charter? I'm just curious whether... the lower funding and the longer duration of deposits played any thinking or any role in that decision?

speaker
Max Levchin
Founder & Chief Executive Officer

I'll go backwards, Reggie. So short answer to the last one is no. We are not figuring any sort of a short-term reduction in cost of funds. We need to get approved. We need to go through de novo. We need to gather deposits from which we could lend and, you know, And years into the future, we can talk about, hey, now that we have a lot of deposits, can we leverage some of that to fund our own book? So that's very, very far away. That's not even a little bit related to these new categories. The way we choose new categories is entirely based on consumer pull. And because we have a card that works every review that is accepted, we get a really high fidelity feedback. daily print of, oh, check it out, people are using this for this thing. Well, that's interesting. We should maybe talk to some of the people that sell whatever that thing is. We knew that auto parts and adjacent things has been a huge component of our growth for a very, very long time. It made a ton of sense to go talk to people that sell auto parts and ask them, okay, so if we integrated directly instead of having our consumers come through the card door and What would that product look like? Would there be a reason for us to do something a little bit deeper? Would you be interested in sponsoring zeros, etc.? So that's roughly how we pick new categories. And then the reason we went to new categories, the very short answer is we're building a network. Visa is accepted everywhere. Amex is accepted everywhere, etc. We see ourselves as a 21st century version of American Express sometimes and The goal is to be on every convenience store door and all the doors, all the online doors, all the offline doors. A firm wants to be the universal acceptance mark. And so it's not a matter of which one do we choose, it's which one do we choose next. And some number of years from now, we hope to just be a thing that consumers expect to see at any retailer, big and small, online and offline.

speaker
Michael Linford
Chief Operating Officer

Makes a lot of sense. Great answer. Thank you.

speaker
Operator
Conference Operator

Our next question comes from the line of Mihir Bhatia with Bank of America. You may proceed with your question.

speaker
Mihir Bhatia
Analyst, Bank of America

Hi. Good afternoon. Thank you for taking my question. Just wondering if you could talk about the announcement with FISA earlier this quarter. Maybe just describe what you're trying to do there, the interest you're seeing in the product from banks, regional banks, anything you can share on how the product would work in practice, unit economics. Thank you.

speaker
Max Levchin
Founder & Chief Executive Officer

Definitely a little bit early to talk to the unit economics, given we've just announced the partnership there. But it follows our partnership with FIS, and we're certainly not stopping there. We are seeing excellent interest, hence the opportunity to partner more and broader in the community of folks providing services to such financial institutions. We think that... We should not be the only people issuing debit cards with buy now, pay later capacity on them. And there's already on the order of a half a billion debit cards in America and many, many, many banks where people bank locally have a debit card, have a banking brand they love and don't feel like switching out of and would love to see buy now, pay later capabilities from their bank. Their bank, on the other hand, does not have a software engineering team or an underwriting team or capital markets team We do. We are excited to offer our platform to anyone who wants to be on it. The best way of reaching some of these folks, given their technical limitations, is through their core banking software providers and their integration teams. That's what we're trying to do here. At some point, we'll start talking a little bit more about specifically who'll go first, who'll go second in the actual underlying financial institution customer, but we're just not quite there yet.

speaker
Mihir Bhatia
Analyst, Bank of America

Got it. I understand. And can I ask just a follow-up on Affirmed Card just generally? I was wondering, Max, if your thinking on the card has evolved as you've seen customer usage of the card. I think early on you certainly talked about it as wanting it to be like the customer's top-of-wallet everyday card. Is that how customers, consumers are using it today? Any evolution on that thinking? Thank you.

speaker
Max Levchin
Founder & Chief Executive Officer

Actually, Michael said something a little while ago which sort of seemed obvious after I heard him say it. We have 25 million active users, and we still keep on talking externally, but also kind of internally. as if we have exactly one product that fits them all. No one at that sort of scale has, oh yeah, we got this one thing and everybody should just use that. And it is true. The card is used fairly differently by different consumer categories. We have a category of consumers who's absolutely using the card as a top of wallet. Every transaction, they're both power users, but they're also, they've completely been, I don't know, the color of our logo is, I guess, kind of, purple, so maybe they've been purple-pilled, is that the word? But I'm making this up as I go along, obviously. So that group exists. It's not small anymore, but it is a minority. Majority of our consumers still use the card as a considered purchase when the transaction really matters to them. They pull out their firm card. They also see a firm logo. They might just go through the integrated path if they're active Apple Pay, Google Pay, Chrome, Autofill, Shop Pay, users that have a dozen huge wallets, partnerships that we power, and all of those are available to them, and so they don't always reach for their card, even if they have it in their wallet. And that group certainly thinks of us as the considered purchases, But again, within that group, there are people for whom $50 is a highly considered purchase. And actually, if you turn to the first page of my section of the letter, we broke out just for the big nothing, the GMV lift merchants saw by size of basket, which is kind of a really, we don't really talk about it that much, but you can see there's like a nearly perfect linear curve between as the size of the transaction increases, the GMV uplift by offering 0% goes up as well. And that explains a lot about the customer differentiation. And so we will at some point start talking a little bit more about the customer segmentation that we have or consumer segmentation that we have internally. Definitely not prepared to give a lecture on this topic right now, but it's starting to... bifurcate, trifurcate fairly rapidly into groups that we need to serve a little bit differently. And we're actually very, very excited about that. Nothing is better than, as a product person, to know you have market pull and the market is teaching you, we need a card that does this. And then we have another group and they want something else entirely. And building that is cheaper and cheaper thanks to all these programming techniques that we now have. So we're excited to build more software.

speaker
Mosh Ornbook
Analyst, TD Cowen

Thank you.

speaker
Operator
Conference Operator

Our next question comes from the line of Darren Peller with Wolf Research. You may proceed.

speaker
Darren Peller
Analyst, Wolf Research

Hey, guys, thanks. You know, last quarter I know you mentioned you were in discussions with some key PSP partners really to become a default payment method, and I think you were already live with one. So maybe just touch a little more on the benefits you're seeing from that PSP default method and how these conversations have evolved. Maybe just when you're in these conversations with PSPs, what's the pitch like to really convince them? Thanks, guys.

speaker
Max Levchin
Founder & Chief Executive Officer

It just goes right back to the thing I said earlier. Ten years ago, if you said a firm should be right next to Visa, MasterCard, American Express, Discover, your average payment processor would say, what firm? Sorry, if you're on the phone or Zoom. That's not the question anymore today. Fortunately, our name has now a certain degree of weight and becomes a conversation of does this help my overall conversion? Does this how does this change my economics for as I pitch downstream merchant for my overall services and so I'm not sure I'm prepared to break it out into a ton of detail but the default on just means the consumer sees our logo as they select a way they're going to pay for a thing or a service and for a large percentage of the merchants, both within these partnerships and outside, our logo is visible, not just on the payment sheet, but a funnel where the consumer finds out that a firm is available and they can split their payment and expect no fees. Okay.

speaker
Darren Peller
Analyst, Wolf Research

All right. But I think that could be a key driver for you guys, assuming it's sticky and it actually resonates. I'm just curious if there's been progress. But anything more you could share on that? But then my other question would just be on agentic. Yeah, go ahead.

speaker
Nate Svensson
Analyst, Deutsche Bank

Sorry.

speaker
Max Levchin
Founder & Chief Executive Officer

I mean, I think we think about platforms really when we talk about PSPs as well. And so obviously the Intuit announcement is one that we're incredibly excited about. I think the size of that platform is immense and it's on us to make sure that we maximize the opportunity and build the biggest program there that we can. So that's one that's been in the pipeline that we're excited to have out in the public today. Right.

speaker
Darren Peller
Analyst, Wolf Research

Right. That makes sense. Thanks. I guess just quick follow-up would be on it. Any quick comments you can give us on your latest view around agentic commerce? I know it's not a quick topic, but just given that, it could become such an important part of the ecosystem. I'd be curious to hear what steps the company is taking just to make sure you're ready to capture this kind of spend.

speaker
Max Levchin
Founder & Chief Executive Officer

I'm laughing because it's Michael's turn to roll his eyes. We got the meaning of life question and a short answer. There's no short answer. Let's see. Still bullish. still think that it is hugely creative for our financial product flavor to have agents that judge whether a financial service is a good one or a bad one. I think as the bots learn more and more about how things like deferred interest and late fees and compounding interest work, it's easier and easier to stand out because we don't do any of those things. So I think all of that sort of structurally, we benefit from that. In terms of just being there and making sure that we are in the mix, we certainly are very, very active. I can't always keep track of exactly what announcements we made, so I'll punt on saying exactly where we'll pop up next or first or second, but we are certainly very engaged with the industry trying to understand what's the best way of delivering our product. But you should absolutely expect us to be in all those stories. I think I continue to maintain from the sort of pure consumer product perspective that there are purchases that are more like entertainment and they will continue being largely human-driven and purchases that are more sort of human-computer partnership where AI will help you research the product you're going to buy and maybe even serve up the final decision for you and then you'll pull the trigger, but the purchase will still be human-supervised. And then there'll be a large transition to... transactions that just don't need humans anymore and those will be wonderful and you want to make sure that you're included in those too and some form of a default selection is available and some of those conversations are certainly very active, not just between us but the industry. Okay.

speaker
Operator
Conference Operator

Thanks, Max. Appreciate it. Our next question comes from the line of Brian Keene with Citi. You may proceed with your question.

speaker
Brian Keene
Analyst, Citi

Yeah, hi, guys. Jumped on a little bit late, but the spike in the active merchant growth up to 42%, I know that was running in the low 20s for a while, for a few quarters, and then moved up last quarter, and then again, a significant move. Is that one relationship, or is that multiple relationships, just trying to get a better understanding of the growth there?

speaker
Max Levchin
Founder & Chief Executive Officer

Yeah, I would say the inflection in growth is being driven by some wallet partnerships that we have. We're including merchants from those wallet partnerships in that merchant count. So that has been an accelerant from a growth perspective.

speaker
Brian Keene
Analyst, Citi

Got it. And how long does it take to get to corresponding volumes from those merchants, from those wallets?

speaker
Max Levchin
Founder & Chief Executive Officer

I mean, obviously, or maybe not obviously, I mean, we're only counting the merchant if they're active with us. We're not counting doors, you know, if the merchant isn't taking transactions from a firm. So we're only counting active merchants, whether it comes through a wallet or comes through a more direct integration with a firm.

speaker
Brian Keene
Analyst, Citi

Yeah, yeah.

speaker
Max Levchin
Founder & Chief Executive Officer

So that is just a function of scaling with the merchant, right?

speaker
Brian Keene
Analyst, Citi

Right, right. Yeah, that's what I was thinking about, is how fast it takes to scale with those particular merchants, maybe that they're not directly integrated. Okay, and then the other question that I had was on adjusted operating margins. Just thinking about the first half, first, second half, obviously strong margins in the first half, and then looks like a slight deceleration in margin growth. You're just probably being a bit conservative there, but anything... to think about in terms of the adjusted operating margins first half or second half?

speaker
Max Levchin
Founder & Chief Executive Officer

No, I mean, I think we did have a really nice trajectory over the course of last year. So to your point, you know, the margin expansion is a bit lower in Q4, for example, in the guide than it was in Q2. But, you know, we are approaching We're quite happy with the margin profile, and we're signing up for more FY26 margin expansion in this version of the guide than we had 90 days ago. So, yeah, I think it's just continued operating leverage and continuing to scale nicely, and most of that is driven by the strong growth that we're seeing in revenue-less transaction costs.

speaker
Michael Linford
Chief Operating Officer

Okay, great. Thanks, Gus.

speaker
Operator
Conference Operator

The next question comes from the line of John Hecht with Jefferies. Please proceed with your question.

speaker
John Hecht
Analyst, Jefferies

Afternoon. Thanks for all the color and details. Most of my questions have been asked. I guess one thing I'm just curious about is you're now forward flow agreements with private credit counterparties are an increasing part of the funding sources. I know you've been selling assets to off-balance sheet partners over time. But I'm wondering, is the characteristic of what the private credit partners want in such a way that it changes the mix of what you end up holding on balance sheet, or is it all the same?

speaker
Rob O'Hare
Chief Financial Officer

No, definitely not. We still have an approach that says we allocate loans to partners you know, on a vertical slice. And so our partners generally want broad exposure to everything that we originate and we're committed to not, you know, selecting particular assets for on and off. The only exception to that or asterisk is there's certain concentration limits or certain even test products that maybe don't get into our normal funding flows. But for the vast majority of the stuff that we originate, it's randomly allocated to partners and we just decide how much we're going to push to each partner. And I think that the reason for that approach for a lot of our partners is when they think about partnering with us, they're not thinking about specific assets. Our assets turn over way too fast for that. They're really thinking about partnering with us as a source of origination flow. And they spend a lot of time making sure that they have confidence in how the company will operate not thinking about a pool of assets like you might see with a longer-dated, longer-duration personal loan company.

speaker
Michael Linford
Chief Operating Officer

Okay. That makes sense. Thanks very much.

speaker
Operator
Conference Operator

Due to time constraints, our final question will come from Timothy Chiodo with UBS. You may proceed.

speaker
Timothy Chiodo
Analyst, UBS Securities

Great. Thanks a lot, everybody. So in agentic commerce, I want to circle back on the topic Darren brought up. So broadly speaking, we can think about three types. There's using ChatGPT to search and then clicking off. There's using ChatGPT to search and then staying within the interface and using an instant checkout button, if you will. And then, of course, there's the full agentic, which Max, I think you were alluding to. If we just confine this kind of conversation to the instant checkout portion, when we go into ChatGPT today, we can see the Apple Pay button, we can see the Stripe Link button, and we can see Pay with Card. Is it possible that over time we will see the Affirm button within that ChatGPT and other agentic platforms within that user interface for the, let's call it the instant checkout type of transaction?

speaker
Max Levchin
Founder & Chief Executive Officer

It's possible, but we're making no such announcements right now. I just think it's really important to note that this is very, very early. The entire agenda commerce thing is still super early. But yes, I think there's absolutely room. Let's go down that road. There's definitely room for a firm button in all areas

speaker
Michael Linford
Chief Operating Officer

all possible forms of commerce, including agenda commerce.

speaker
Max Levchin
Founder & Chief Executive Officer

If there's human supervision involved, you should hold us to account of, hey, did you place your button there? If you have not, why haven't you and when will you? I think that's a reasonable expectation from our shareholders or our analysts.

speaker
Timothy Chiodo
Analyst, UBS Securities

Excellent. Thank you, Max. And also fully acknowledging that you can use virtual card, firm card in that channel as well, but I was specific to the button and I appreciate your answer there. Thank you.

speaker
Max Levchin
Founder & Chief Executive Officer

You can definitely... I mean, last I checked, I actually haven't tried in a little bit, but I think you can find a firm on the Apple Pay through the Apple Pay door if you go there. I think we're... And Libor, who's not here with us, but I would be remiss without mentioning his mantra. We love channel conflict. If you believe that you are a network, you better be included in every wallet.

speaker
Michael Linford
Chief Operating Officer

All right. This now concludes our question and answer session.

speaker
Operator
Conference Operator

I would like to turn the floor back over to Zane for closing comments.

speaker
Zane
Head of Investor Relations

Thank you for joining the call, everyone. We appreciate the wonderful list of questions you all submitted. I look forward to seeing many of you on the conference circuit and talk to you again soon. Thank you.

speaker
Operator
Conference Operator

Ladies and gentlemen, thank you for your participation. This concludes today's conference. You may disconnect your lines and have a wonderful day.

Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

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