AgileThought, Inc.

Ladies and gentlemen, thank you for standing by. Good afternoon and welcome to the Agile Thought first quarter 2022 financial result conference call. At this time, all participants are in listen-only mode. Should you need assistance, please signal a conference specialist by pressing the star key followed by zero. After today's presentation, there will be an opportunity to ask questions. To ask a question, you may press star then one on your telephone keypad To withdraw your question, please press star then two. Participants of this call are advised that the audio of the conference call is being broadcast live over the internet and is also being recorded for playback purposes. A webcast replay of the call will be available approximately one hour after the end of the call through August 12, 2022. I would now like to turn the call over to Scott Gordon of CoreIR, the company investor relations firm. Please go ahead, sir.

Good afternoon, and thank you for participating in today's Agile Thought conference call. Joining me from the company's leadership team are Manuel Senderos, Chairman and Chief Executive Officer, Amit Singh, Chief Financial Officer, and Anna Hernandez, Chief Operations Finance Officer. Before we begin, allow me to provide a disclaimer regarding forward-looking statements. This call, including the Q&A portion of the call, may include forward-looking statements related to the expected future results for the company and are therefore forward-looking statements. The content of this call contains time-sensitive information that is accurate only as of today, May 12, 2022. Except as required by law, Agile Thought disclaims any obligation to publicly update or revise any information to reflect events or circumstances that occur after this call. The company's actual results may differ materially from its projections due to a number of risks and uncertainties. The risks and uncertainties that forward-looking statements are subject to are described in our earnings release and other SEC filings. Today's remarks will also include references to non-GAAP financial measures such as adjusted EBITDA, additional information including reconciliation between non-GAAP financial information to the GAAP financial information, is provided in the associated earnings press release. This conference call will be available to replay via webcast through Agile Thoughts and Best Relations website at ir.agilethoughts.com. Manuel will discuss the company's first quarter highlights and provide some comments about the business and the corporate outlook. Amit will then walk through a review of the quarterly financials and our financial guidance before we proceed to the Q&A section. With that, it's now my pleasure to turn the call over to CEO Benoit Senderos. Benoit, please go ahead.

Thanks, Scott. Good afternoon. And thanks to everyone for joining our first quarter 2022 conference call. In our previous earnings calls, we outlined who we are, the sizable market opportunity, what do we do for our customers, and importantly, the strategic and financial goals we plan to achieve over the next several years. I Just Thought reported strong first quarter 2022 financial results, beating our guidance, and with revenue subsequently for the fifth consecutive quarter. We posted total revenue of $44.2 million during the first quarter of 2022, 19% higher than the same period in 2021, and 5% higher than our fourth quarter 2021. This performance is a direct result of our ongoing investments to build our sales and delivery capability in North America and to position us as a leading end-to-end at scale digital transformation services provider. We remain confident in our ability to continue to deliver sequential revenue growth. Signed total contract value is a strong indicator of future revenue performance. In the first quarter of 2022, our assigned TCV was a record $64.4 million, up 22% from $53 million in the fourth quarter of 2021, positioning us well for the next several quarters. Most of this TCV came from our U.S. clients. New customers are a key component of our organic growth as they feed our land and expand strategies. For the first quarter of 2022, we added nine new customers to our base, ranging from the financial services sector to healthcare, which are two of our strategic industry verticals. We expect this growth trend to continue over the rest of the year. While new client growth remains strong, we believe we have a continuing significant opportunity to materially expand our wallet share among existing customers. A key metric for us is the number of clients contributing $1 million or more in annual revenue. In the first quarter of 2022, we had 29 of these customers, as compared to 27 in the same period last year. Building our team of agile thinkers continues to be one of the top priorities for us, specifically our ability to attract, onboard, and retain top talent to deliver next-generation solutions to our customers. We continue to make steady progress in both our recruiting and onboarding, as well as managing our attrition rates. Some of our retention programs are in progress, such as enhancing our employee value proposition and tying it to our overall company value proposition. Additional programs being implemented involve better connection points between the business market units and a focused recruitment and retention of talent teams that are tied to the delivery functions. which allow a more effective way to work together and are resulting in dividends. On top of hiring strong experienced digital talent, our campus hiring program in LATAM and our higher risk initiatives are accelerating, which together with our strong training infrastructure is enabling us to better serve and staff our clients' needs more quickly. Another initiative is the launch of a dedicated staffing team in each region, creating better capacity planning and resulting in getting the right skills at the right time. We ended the first quarter with 2,268 billable resources, increasing 13% from first quarter 21. With the addition of key delivery executive talents over the last several quarters, including the addition of former Global Executive Alejandro Manzocchi last quarter as our Chief Delivery Officer and Chief Technology Officer, we are witnessing improved talent acquisition and retention metrics, as the initiatives launched by these new leaders are taking effect. We also continue to strengthen our senior leadership team. On the back of key executive moves and additions in 2021, last week we announced the addition of our new CFO, Amit Singh, formerly with Globan as head of finance for the US and global head of investor relations. Amit has vast experience serving corporate clients and the investment community and a track record for delivering strong shareholder returns. We welcome Amit to the team and are excited to have him continue the work of building our finance team into a world-class organization. Now, I would like to provide some details on how we take insights and transform them into reality. It is a key reason customers choose CyclePod over our competitors. The best way to do this is to highlight some of our customers who have accomplished this with our help. One of our clients in the state and local government sector had an IT organization that required transforming their inefficient operations to provide more innovation. higher functional resiliency, and a faster yield in the IT organization. Using agile methods, we aligned their business strategy to move to an output-based, higher-performing organization, eliminating waste and increasing productivity in a significant way. We moved their vision into reality that provided rapid scale, a natural progression of workflows, and speed to business results in a faster and connected way. Another example a healthcare lab management software company, was focused on chronic kidney disease for early detection testing. Using the client lab records to proactively screen incoming patients and alert doctors, we deployed casual AI techniques to identify drivers that were not based on traditional disease measures, leveraging cloud-based causality platforms and AI-driven machine learning platforms. we built a suite of high-accuracy predictive models in a very short period of time. The result was the creation of a new line of service for proactive testing that can now be offered in the highly competitive diagnostics and surveillance lab sector for early detection of disease progression. Another reason organizations choose Agile Thought over our competition is due to our advanced thinking in the agile transformation and AI data analytics space for digital transformation. During the first quarter, we conducted our Accelerate by Agile Thought, a two-day virtual conference, which is our annual thought leadership event. This virtual event focused on organizations that look to move away from the concept of digital transformation to reality. Our events showcase conversation on use cases with our clients and partners, ranging from fireside chats to panel discussions. We discussed a range of topics such as using agile methods to transform an organization to implementing AI and how organizations can cultivate a culture of innovation. The sessions were real examples from a variety of industries, sectors with additional initiatives. All discussion sessions were recorded and are available for viewing on our website. In closing, We are encouraged by what we have achieved to date and are extremely excited about our future opportunities. Our ongoing journey towards industry leadership is a direct result of the dedication and hard work of our agile thinkers. And it is why we have high conviction in our ability to continue to achieve our objectives. Now I will turn the call over to Amit Singh, our CFO, who will provide additional insights into our financial results. Amit?