8/9/2023

speaker
Operator

Hello and welcome to the Accuray fourth quarter and fiscal 2023 financial results conference call. All participants will be in listen only mode. Should you need assistance, please signal a conference specialist by pressing the star key followed by zero. After today's presentation, there will be an opportunity to ask questions. To ask a question, you may press star then one on your touch tone phone. Please note this event is being recorded. I would like now to turn the conference over to Jesse Chiu, Senior Vice President and Chief Legal Officer. Please go ahead.

speaker
Jesse Chiu

Thank you, operator, and good afternoon, everyone. Welcome to ACRE's conference call to review financial results for the fourth quarter of fiscal year 2023, which ended June 30th, 2023. During our call this afternoon, management will review recent corporate developments. Joining us on today's call are Suzanne Winter, ACRE's President and Chief Executive Officer, and Ali Pervez, ACRE's Chief Financial Officer. Before we begin, I would like to remind you that our call today includes forward-looking statements. Actual results may differ materially from those contemplated or implied by these forward-looking statements. Factors that could cause these results to differ materially are outlined in the press release we issued just after the market closed this afternoon, as well as in our files with the Securities and Exchange Commission. We base the forward-looking statements on this call on the information available to us as of today's date. We assume no obligation to update any forward-looking statements as a result of new information or future events, except to the extent required by applicable securities laws. Accordingly, you should not put undue reliance on any forward-looking statements. A few housekeeping items for today's call. First, during the Q&A session, we request that participants limit themselves to two questions and then re-queue with any follow-ups. Second, all references to a specific quarter in the prepared remarks are to our fiscal year quarters. For example, Statements regarding our fourth quarter refer to our fiscal fourth quarter ended June 30, 2023. Additionally, there will be a supplemental slide deck to accompany this call, which you can access by going directly to ACRA's investor relations page at investors.acra.com. With that, let me turn the call over to ACRA's Chief Executive Officer, Suzanne Winter. Suzanne?

speaker
Suzanne Winter

Thank you, Jesse, and thank you all for joining the call. Today, I will provide highlights from our fourth quarter and then reflect on my first year as CEO, both on our accomplishments and the areas of focus for FY24 and beyond. Our fourth quarter performance was strong, with total company revenue growing 8% year over year. Notably, both product and services revenue contributed materially to the growth within the quarter of 8% and 7% year over year, respectively. As we mentioned on last year's call, we believe that our service business is a huge long-term opportunity for both revenue and margin growth, and we are encouraged by what we have seen in the early stages of our plan. From a region review, fourth quarter revenue growth was led by the Americas region with 28% year-over-year growth, and the APAC region growing 9% year-over-year. EIMEA revenue grew 1%, And Japan declined 7%, but was flat, excluding the impact of foreign exchange. Foreign exchange has significantly impacted our Q4 revenue, especially in Japan. In this quarter alone, foreign exchange had an overall negative $1.8 million impact to revenue. From a product view, in Q4, demand for the delivery of the RADxACT platform was strong, with 40% growth in RADxACT Tomo system shipments compared to one year ago. Customer reception continues to be strong for our latest innovations on the RADxact platform, including ClearRT CT imaging, Synchrony real-time motion correction, and VoloUltra treatment planning. Q4 order performance was solid, with a book-to-bill ratio at 1.4. We are very pleased with these results as it means that we have booked more orders than we have shipped during the quarter and that we are building our backlog. Orders growth in Q4 was led by APAC and EIMEA. APAC ended the year with 53% growth in orders booked, followed by EIMEA with 12% growth year-over-year. Within the quarter, we also booked several strategic and multi-system orders from key institutions globally. The MedStar Health System stereotactic radiosurgery and FBRT patient care. Our fleet within the NYU health system has significantly expanded with the purchase of two RADxAC systems that will be placed in their Winthrop University Hospital campus. The Bologna-Bellaria Hospital in Italy is a highly influential academic center and recognized as one of the top neuro hospitals worldwide. They chose the CyberKnife S7 for their SRS FBRT system over competitive systems. In India, Gangaram Hospital, a well-respected hospital in Delhi, purchased a RADxAC system with ClearRT and Synchrony. And finally, we won a two-system order at Macau Central Hospital for both a CyberKnife and RADxAC system. The success in these highly competitive sales situations gives us further confidence that our innovative solutions are winning against competitive offerings. Further, these sites have the potential to become powerful references for new customers evaluating our innovative technology. Ali will discuss more of the Q4 financials, but we saw product margins temporarily challenged this quarter, driven by deal mix and direct material inflation versus the prior year. Service margins also declined, driven mainly by FX. However, we were encouraged to see the improved pricing actions we have put in place in FY23 are starting to demonstrate impact as customers appreciate the value of our solutions. Adjusted EBITDA grew 1% year over year. However, it's very important to note that these results included a one-time unplanned Q4 bad debt reserve of $2 million resulting from the Genesis Care bankruptcy announcement. Without this reserve, Q4 adjusted EBITDA grew 40% year-over-year and put us well within our full-year adjusted EBITDA guidance. Finally, I was very pleased with the strong management of our balance sheet this quarter as we grew our cash position year-over-year and saw the second consecutive quarter of positive free cash flow generation free cash flow generation and strengthening our capital position remain a priority for our team. Moving on to our full year performance and reflecting on my first year as CEO, I remain incredibly proud of what our teams accomplished and remained humbled by our mission. Throughout the year, I was able to visit with customers and employees from around the world. I was able to see firsthand the impact our solutions have on people treated with our products. I also saw the incredible talent and tireless dedication of our customer-facing teams that support our clinician partners to ensure the highest level of care. Additionally, I am enormously proud of our organization and the progress we made this year against each of our strategic growth objectives. And as an organization, I believe we showed incredible resilience and resourcefulness that is the cornerstone of Accurate's culture as we drive our vision to expand the curative power of radiotherapy solutions to extend and improve lives of those diagnosed with cancer. I believe we demonstrated the operational resilience expected from companies with much greater scale. We were able to navigate significant headwinds from supply chain, inflation, geopolitical pressures, and an $18 million foreign exchange headwind to revenue. Excluding the impact of FX alone would have put us $10 million higher than the high end of our revenue guidance range, demonstrating strong underlying growth of the business. Despite these challenges, we ended the year delivering multiple impressive accomplishments, including the highest revenue in the company's history. We surpassed the 1,000 system milestone installed globally, which grew our user base by 5% relative to FY22, driving future recurring service revenue. In FY23, we shipped from our factory in Madison, Wisconsin, 109 systems, the highest number of system shipments in the company history, representing 24% year-over-year unit growth. Finally, we drove underlying adjusted EBITDA growth of 14% year-over-year with the exclusion of the Genesis Care Reserve referred to earlier, and generated positive free cash flow for the year. Execution by our team has been almost flawless this entire year, and I believe they've done an excellent job in this high-demand environment. At the beginning of the year, I laid out four major pillars of our strategic growth plan. Our first pillar was growing revenue faster than the markets we compete in by driving innovative solutions to advance radiotherapy. In FY23, we executed several new product introductions that strengthened our portfolio and further differentiated Accuray technology. Notably, Vital Hold, surface-guided radiotherapy for breast cancer treatments, was introduced for the RADxAC system at both ASTRO and ESTRO meetings to strong customer reception. With the addition of Vital-HOLD to the RADxACT platform, we now offer the most comprehensive solution for breast treatments, which typically represents the highest volume of patients treated in the radiation oncology department. I am also pleased to announce that we have received 510 approval for full commercialization in the U.S. and the ability to take orders from Vital-HOLD and the European Union. Also, we advanced the TomoC product, which we jointly developed with our CNNC Accurate Joint Venture, which we believe will allow us to compete fully in the Type B value segment of the China market. As discussed, the Type B market represents a major opportunity for us and is the largest and fastest growing segment within China, with a potential for nearly 2,000 systems and over $3 billion in market potential over the next five years. TOMOC was successfully submitted for regulatory approval in November of last year and was followed by targeted market introductions at two major medical conferences in Q4. These events allowed us to introduce the TOMOC platform to key opinion leaders and created significant interest that we expect to capitalize on upon full commercialization during the second half of FY24. These new products, in combination with the CyberKnife S7 and strong demand for ClearRT imaging, Synchrony, and VoloUltra on the RADxAC systems, drove 9% full-year growth in product revenue and 12% growth when you exclude the impact of FX. We believe the market for radiotherapy systems grew in the low single-digit range over the course of FY23 and that we gained share across all regions. EIMEA in Japan led with highest product revenue growth with 31% and 51% year-over-year, respectively, and non-China APAC at 2% growth. The Americas region grew 3% in FY23 and ended the year with very strong growth in the second half. China product revenue declined 18% as a result of first-half COVID lockdowns. but edged with positive growth in the second half versus the second half of FY22. Our next strategic pillar was expanding and growing our service business. We set out a multi-year plan to strengthen our service business, which represents a recurring revenue stream and margin expansion opportunity. Our service revenue has essentially been flat over the last decade and currently represents 48% of our global revenue. In FY23, our overall service revenue showed underlying positive growth of 5% when excluding the impact of foreign exchange, which is very encouraging. Service contract revenue growth is largely gated by the growth of our installed base. In FY23, we saw meaningful year-over-year growth in our global installed base of users, growing 5%, driven by 7% in the EIMEA region, 10% growth in Japan and 15% growth in the APAC region with strong installation activity in China. The U.S. continues to see radiotherapy capacity consolidation across the market and was the only sub-region where we saw a decline in our installed base. Our focus in the U.S. is a long-term approach where we have focused our commercial investment with a goal of ensuring the highest level of service and customer satisfaction for our older installed systems, specifically the early generation tomotherapy systems. Our commercial strategies center on working closely with these customers to offer compelling solutions and actively upgrading these legacy systems. We expect this will generate net positive growth in the US IB in the coming years and become a tailwind to revenue growth and margin conversion. Additionally, in FY23, we captured more value for our services through improved pricing and enhanced offerings. What we're hearing from customers is that they continue to experience labor shortages and staff turnover since COVID. In FY23, we added service and support offerings to address those pain points, including remote training courses and incremental on-site training, which contributed to incremental service revenue. In Madison, Wisconsin, we're building a new state-of-the-art customer training center, and in Europe, we're investing in the Innovation Center in Genelier, Switzerland, where we will showcase both CyberKnife S7 and RAD Exact systems. Both sites will provide the ideal environment to deliver high-value education and training solutions to customers from around the world, starting in FY24. We expect growth from the installed base, and expanded value-added service and support solutions to drive top and bottom line impact over time. The third pillar was expanding margin and profitability and improving our balance sheet. Last year, Ali and I laid out a multi-year, multi-faceted plan to drive margin expansion and cost efficiencies with the goal of leaving no stone unturned. We made good progress against our goals with actions that helped us to navigate the impact of inflation, logistics costs, and foreign exchange. In our service business, we improved full-year service margins by 1% year over year, driven by improved service contract pricing, incremental service offerings, and reducing full-year parts consumption. Product margins for the year declined 660 basis points versus last year, primarily driven by deal mix, direct material inflation, and FX. However, we're encouraged to see an improvement in average system sales price associated with the inclusion of new product innovations like ClearRT, Synchrony, and VoloUltra, allowing us to increase price and capture more of the value chain. Additionally, despite year-over-year revenue and unit increase, we held operating expenses flat and removed many operating costs by driving process efficiencies and through restructuring actions. Additionally, we began the process of consolidating our facilities by reducing our footprint in higher cost geographic areas while fueling investment in Madison, which as of July 31st has become the new headquarter location for Accurate. We're in the early innings of where we want to go, but we've made solid progress in our confidence that our continued execution of these margin and profitability expansion initiatives will take further shape and provide greater contribution over the coming years. Strengthening our balance sheet and driving the highest return on capital remains just as big of a priority. In FY23, we invested in key strategic priorities while improving our cash position and generating positive free cash flow for the full year. One major area of investment that aligns with our goal of simplifying and building a more durable business was transitioning the company to a new ERP system. This replaces our legacy system that was largely manual and old, dating back to Accura's 2011 acquisition of the tomotherapy business. The organizational effort has been a shining example of a focused, all-hands-on-deck endeavor. I'm proud to say that we remained on schedule on budget, and went live on August 1st. This investment will empower our teams with better data and analytics to support more effective decision-making that is integral to building a mature and durable foundation for future growth. Finally, in FY23, we entered into several strategic partnerships to help us bring best-in-class solutions to the market faster, improve our sales funnel, and enhance our win rate. We continued our strong partnerships with research and treatment planning, oncology information, and adaptive planning systems. We executed on our partnership with C-RAD for surface-guided radiation therapies for breast treatments. Brain Lab continues to be an important partner for neurosurgical solutions and data registries for the CyberKnife. And finally, our development partnership with Limbus AI will provide innovative online adaptive capabilities for our precision treatment planning systems. We're also proud and excited to have entered into a commercial collaboration agreement with GE Healthcare to complement their precision oncology solutions. Our partnership with GE Healthcare has been strong, with regional teams actively driving customer strategies and positioning oncology solutions to the market. We set out to measure our success of this partnership with increased sales funnel and improved win rates. To date, the GE Healthcare Partnership has driven an increase in our near-term FY24 sales funnel and nearly $40 million of total short and long-term opportunity pipeline. Additionally, the partnership has positively influenced the win rate in several of the key Q4 wins mentioned earlier by more strongly positioning Accuray within the C-suite of health systems. The GE Partnership continues to evolve, and we expect the contribution to grow and impact. In summary, we're proud of our FY23 performance and the foundation we have set for future growth. We achieved strategic customer wins in the marketplace and forged key partnerships that improved our competitiveness. While we are early in our transformation, we end the year positioned to drive further growth, margin and profitability expansion, and gain share over the coming years. I will now turn it over to Ali, who will cover our financials.

speaker
Jesse

Thank you, Suzanne, and good afternoon, everyone. I want to begin by thanking our global employees who executed tirelessly to deliver a strong fourth quarter in fiscal 2023 despite the macroeconomic headwinds facing the year, including supply chain shortages, global inflationary pressure, and unfavorable currency fluctuations in our non-U.S. markets. Net revenue for the fourth quarter was $118 million, which was up 8% versus prior year. Net revenue on a constant currency basis for the fourth quarter was $120 million, which represents a 9% increase versus prior year. On a full year basis, total revenue was $448 million, which was up 4% from prior fiscal year. On a constant currency basis, total revenue for the fiscal year was $465 million and represents an 8% increase versus prior fiscal year. As Suzanne mentioned earlier, foreign exchange headwinds had an $18 million negative impact on the top line in fiscal year 23. As a reminder, coming into fiscal year 23, we had provided a revenue guidance range from $447 million to $455 million, and our revenue results adjusted for the impact of foreign exchange exceeded the high end of that range by $10 million. This underscores how fiscal 23 was a successful year from an operational execution standpoint, and we are very pleased with where we finished on the top line. We have our cross-functional teams to thank for this tremendous accomplishment of record revenue and unit shipments in the company's history in any fiscal year. Product revenue for the fourth quarter was $62 million, up 8% from the prior year and up 9% on a constant currency basis representing system shipments of 29 units. On a full year basis, product revenue was $233 million, up 9% from the prior year. Full year product revenue adjusted for the impact of foreign exchange headwinds was $240 million, representing a 12% increase versus the prior year. Service revenue for the quarter was $56 million, up 7% from the prior year and up 9% once adjusted for the negative impact of foreign exchange. On a full-year basis, service revenue was $214 million, relatively flat when compared to the prior year. Full-year service revenue adjusted for the impact of foreign exchange headwinds was $225 million, representing a 5% increase versus the prior year. Gross orders for the fourth quarter were approximately $88 million and represented a book-to-bill ratio of 1.4. On a full year basis, gross orders were $311 million and represented a book-to-bill ratio of 1.3. As a reminder, our book-to-bill ratio is defined as gross orders for the period divided by product revenue for the period. We believe the book-to-bill ratio is the right metric to ensure a healthy growth for our backlog and to focus our teams to book profitable orders that will convert to revenue within 30 months. Moving to the backlog, We ended the fourth quarter with a backlog of approximately $511 million, which is a 1% increase sequentially and 9% lower than the prior year due to 14 orders representing $34 million that aged beyond 30 months within the quarter, primarily related to customer timing. In Q4, we had seven orders age back into revenue within the quarter, representing approximately $15 million of orders. Given the importance of the backlog to our business, we will continue to look for ways to simplify this metric further. Finally, we had no order cancellations in the quarter. Our overall gross margin for the quarter was 31.9% compared to 39.1% in the prior year, with the decline mainly driven by inflationary pressure of $3 million, which translates to approximately 2.5 points of gross margin pressure and approximately $2 million of foreign exchange, which translates to approximately 1.5 points of gross margin pressure with the remaining variance driven by deal mix. On a full year basis, our overall gross margin was 34.4 percent compared to 37.2 percent in the prior year, with the decline mainly driven by the negative impact of foreign exchange, which had an $18 million impact on revenue, which translates to roughly three points of gross margin pressure, and approximately $5 million of inflationary pressure, which translates to one point of gross margin pressure. Our overall gross margin on a full year basis would have been above prior year by approximately 1.5 points, excluding the impact of inflation and foreign exchange. Operating expenses in the fourth quarter were $38.1 million, which included non-recurring charges of approximately $0.4 million for restructuring and ERP-related expenditures, and $2 million of unexpected bad debt reserve, compared to $41 million in the fourth quarter of the prior fiscal year. Excluding non-recurring charges, total operating expenses were down 12% compared to the same period of the previous year. Operating expenses for the full year were $151.6 million, which included non-recurring charges of $3.1 million for restructuring, $2.1 million of ERP-related expenditures, and $2 million of unexpected bad debt reserve compared to $151.8 million in the prior fiscal year. Excluding non-recurring charges, total operating expenses were down 5% versus prior year, showcasing focused cost control as we continue to push our teams to prioritize return on investment. Operating income for the quarter was negative $.5 million compared to $2 million in the prior year. Operating income for the full year was $2.4 million compared to $8.1 million in the prior fiscal year. Adjusted EBITDA for the quarter was $5.2 million compared to $5.2 million for the prior year period. Adjusted EBITDA in the fourth quarter includes incremental bad debt reserve of approximately $2 million related to the unexpected U.S. bankruptcy of one of our customers, Genesis Care, who owns and operates six CyberKnife systems and eight Tomotherapy slash RADxAC systems in the United States and filed for bankruptcy in Texas on June 1, 2023. As of this date, GenesisCare owed Accuray approximately $2 million of past due amounts for annual service contracts related to their install base of 14 Accuray systems. While we continue to work diligently to recoup the past due amounts, we reserve $2 million in Q4. For the full year, adjusted EBITDA is $24 million. Without the unexpected impact related to the reserve for the GenesisCare bankruptcy, adjusted EBITDA for FY23 would have been $26 million and within our guidance range. We described the reconciliation between GAAP net income and adjusted EBITDA in our earnings release issued today. Turning to the balance sheet, total cash, cash equivalents, and short-term restricted cash amounted to $90 million compared to $89 million at the end of last quarter. Net accounts receivable were approximately $75 million, down $3 million from last quarter. Our net inventory balance was $145 million, down $5 million from the prior quarter as we optimized working capital to improve our cash position. In summary, FY23 posed some significant challenges from a macro standpoint. Despite these challenges, our team was able to deliver record revenue and unit volume for the company in its history. With this outcome, we delivered revenue of $448 million, which is within the guidance range. Adjusting revenue for the impact of foreign exchange, we would have exceeded the high end of our guidance by $10 million with revenue at $465 million. This really illustrates the strong execution performance the company was able to achieve in FY23. From an adjusted EBITDA standpoint, had it not been for the unexpected bad debt reserve associated with the Janssencare bankruptcy and continued deterioration of the Japanese yen in Q4, we would have finished with adjusted EBITDA over $26 million within our guidance, which again points to the strong fundamentals of the company. As I reflected my first year as CFO, I'm extremely proud of the financial discipline and operating rigor we were able to put in place across our entire organization. The enormous efforts from all our teams played an integral role in achieving our strong results in fiscal 23. Last year, Suzanne and I laid out a plan for the future of this company, and I'm happy to say we are off to a very strong start with these ongoing efforts to improve our operating structure. Looking forward to FY24, I firmly believe that the new product innovations we will introduce in the second half will position us nicely to drive an extended period of top-line growth and profitability. In addition, we will build upon the fundamentals established in FY23 while focusing on strengthening our balance sheet and making the right investments to provide further value for our shareholders and employees. Those are our key financial highlights, and with that, I'd like to hand the call back to Suzanne.

speaker
Suzanne Winter

Thank you, Ali. In FY24, we will enter the next phase of our transformation. Radiotherapy patient procedures are well on their way to returning to pre-COVID levels, but gaps in care continue to manifest Cancer incidence continues to rise with an estimated 25 million cases by 2030. Still, 10 million will die from cancer annually, and the disparity globally for access to radiotherapy treatments continues to present a challenge. AccuRay's vision is to conquer cancer by helping to close the gaps to cancer care globally. We will do this first by advancing care through solution innovation to address the biggest pain points in radiotherapy. Second, drive patient access in the highest potential underserved markets so that all patients have access to the best therapy available. And finally, delight our customers with the highest level of operational performance and customer care and support regardless of where they are in their journey. FY24 is an important year for Accuray as we anticipate the introduction of multiple growth drivers that will contribute to both top and bottom line over the coming years. Our new product introduction cadence includes the full market introduction of the Tomo C system in China, introduction of the online adaptive capability for precision treatment planning, and targeted market introduction of our new value segment product, which is designed for select high potential emerging markets. Additionally, we expect greater impact from the service growth initiatives and margin expansion and profitability actions, which we began in FY23. Accordingly, for FY24, we are guiding to a revenue range of $460 to $470 million, and and an adjusted EBITDA range of $27 to $30 million. We expect flat to low single-digit growth in the first half of the year, followed by accelerating mid to high single-digit growth in the second half of the year, aligned with the introduction of our new product innovations. We believe these innovation growth drivers will enhance our solutions and set us up for strong future growth and margin conversion in the coming years. In closing, I'm proud of what we've accomplished this year and our prospects for FY24 and beyond. We will continue to advance our strategic growth pillars into the next phase of execution so that we can advance our leadership position to become the new trusted partner in radiotherapy. I invite you to join us for our Investor Day that will be held in conjunction with the American Society of Radiation Oncology in October to hear more about the next phases of Accurate Strategic Growth over the coming years. I will now turn it back over to the operator for Q&A.

speaker
Operator

We will now begin the question and answer session. To ask a question, you may press star then 1 on your touch tone phone. If you are using a speaker phone, please pick up your handset before pressing the keys. To withdraw your question, please press star then 2. At this time, we will pause momentarily to assemble our roster.

speaker
spk04

Our first question today will come from Josh Jennings of Cowan. Please go ahead.

speaker
Josh Jennings

Hi, good afternoon. Congratulations on the fourth quarter results and the full year results. Wanted to start, I know within your fiscal 24 guidance, you don't guide to orders, but there are a lot of positive tailwinds in play from our perspective. But it would be great to just hear about the the sales funnel, system sales funnel, that where it stands today versus the beginning of last year, and maybe just a synopsis of some of the drivers of new order growth that are in place here as we enter into fiscal 24.

speaker
Suzanne Winter

Thanks for the question, Josh. Yeah, we feel very strong about the new product innovations that we'll be introducing in FY24, in addition to just the continued customer demand for the RADxAct innovations, including ClearRT and Synchrony and now VitalHold, which we now have the 510K approval. So we do expect that to positively impact our orders. You know, we saw great book-to-bill ratio in FY23. We expect to continue to see that and continue to grow our backlog. So, you know, the new product innovations overall, we feel very strongly. You know, we talked a little bit about our partnership with GE Healthcare. That has had a positive impact in our sales funnel. So as we get a full year under our belt of that relationship in addition to our new product innovation, you know, we think it's just going to be good news for the orders.

speaker
Josh Jennings

Excellent. And maybe just to ask about the revenue guide. relative to expectations for the radiation oncology market. You took share broadly in fiscal 23. I know it's hard to count in a forecast market growth, but is the expectation here with that 3% to 5% revenue growth target that ACRE will take share again in fiscal 24? Thanks for taking the questions.

speaker
Suzanne Winter

Yeah, thanks for the question, Josh. And, yes, we do expect to take share. We think the overall market, and while there isn't one good source for it, as we take a look at others' results, we expect this to be a flat to low single-digit market. Again, when we took a look at the overall guidance, Ali and I have been here now for a year, and we've done a deep dive into the business, and we've really gone into granularity of all of the drivers. Within the business, we think this is a realistic guidance. You know, we have new product innovation that is occurring in the second half of the year. We have some product mix changes this year. The RADEX Act was really performed very well. That changed the product mix a little bit. And so, as a result, we're taking these into account in setting the revenue guidance. And then in terms of the EBITDA guidance, you know, same assumptions on the revenue range, but our range also includes parts consumption assumptions. We made some good progress on reducing parts consumption, and we're assuming different productivity levels based on that range. And then the only other thing I would say is we are going to incur the cost of commercialization and new product introductions in the first half of the year. that also impacts the revenue range from our first half to second half.

speaker
Josh Jennings

Appreciate it.

speaker
Operator

Our next question comes from Young Lee with Jefferies. Please go ahead.

speaker
Young Lee

All right, great. Thanks for taking our questions, and congrats on all the progress the team has made over the past year. I guess maybe to start on just the overall capital environment, the financial health of customers worldwide. Some of the peer competitive companies in the space had some headwinds recently. Last quarter you had some push out of orders in the US. I guess I'm just kind of wondering, How has that macro environment changed this quarter and more recently? And what do you think about the outlook going forward as it relates to potentially longer selling cycles with more approvals?

speaker
Suzanne Winter

Great. Thanks for the question. I think it varies by region, and certainly we're understanding the dynamics in each one of the regions. You know, just to talk about the, you know, some of our competitor companies that have discussed their results. You know, some of their results really are based on supply chain issues that they've had to deal with. So, on the one hand, we feel very good about the way we've handled the supply chain headwinds, especially in comparison to, you know, the market leader. But in terms of it being a signal to market demand, we still see procedures on the upswing. We see an increase in hypofractionation procedures, which we think is a good thing for our business and our technology as we're positioned. You know, and at the same time, we're looking at those markets that are growing, and we do see the emerging markets like China. We do expect that to grow, which is part of why we want to compete in a bigger part of the market. than just the premium segment, which we think is sort of low single-digit growth. You know, again, I talked about the U.S. market last time. I do think that, in general, customers are sweating their assets. You know, they're holding on to them as long as possible. They have to fight hard to get capital prioritized within the hospital budget. But overall, I wouldn't say that that's going to be a major headwind.

speaker
Young Lee

Okay, that's very helpful, Carla. I guess maybe to follow up on China and Tomosi, wanted to hear, you know, the latest updates with the regulators, you know, how's the communication process going, confidence on the approval timing, and then maybe if you can talk a little bit about the, you know, second half fiscal 24 revenue impact You know, how much is in guidance for rest and margin contributions?

speaker
Suzanne Winter

Great. And I'll start, and then I'll hand over to Ali to talk about margins. But, you know, in general, the conversation with the regulators in China has been very positive. You know, we continue to supply them with additional information when asked. So, I think we remain on track. You know, one never knows how long the regulatory process is going to take, but there are no red flags in terms of, you know, there being a major delay. So, again, assuming, you know, what we have built into the guidance, you know, we are expecting at the mid-range of our guidance to have an approval by the end of the calendar year and have a second-half impact to both orders and revenue. And then, obviously, FY25 being a full year of Telmo C in the marketplace in China. So as a result, part of our guidance in the first half is that China, for the most part, remains flat from a revenue standpoint, but then strong double-digit growth in the second half. And then from a margin standpoint, same sort of thing.

speaker
Jesse

Yeah, I mean, I think it's just overall just going back to the full guidance, just like Suzanne had mentioned in her prepared remarks, that we expect low single digit in the first half in terms of just overall growth, and then we see mid to high in the second half. And then when it pertains to our overall margin, you know, we're exiting – fiscal year 23 with product margin that is certainly challenged. And those dynamics are primarily driven by the impact of foreign exchange. They're driven by the impact of inflation, which is unfortunately here to stay, at least in the near term. And so we think product margins are probably going to continue to be challenged, at least in the near term, while our teams continue to focus on margin expansion to, you know, really change the trend on that. The highlight for us has really been our service margin, which has actually been up a point year over year. And we think that's really what's going to help, you know, really lead our margin expansion effort in fiscal year 24 and beyond.

speaker
Young Lee

All right. Thank you very much.

speaker
Operator

Our next question comes from Mary Thibault of BTIG. Please go ahead.

speaker
Mary Thibault

Hi, I appreciate you taking the questions tonight. I wanted to ask one as a follow-up on FX. I certainly heard your full-year remarks on $18 million in headwind from FX this year. I recall the first half was about $12 million. Could you tell us what it was in this fiscal fourth quarter? And then as part and parcel of that, wanted to try to understand the adjusted EBITDA guide for fiscal 24. If I add back that bad debt, you would have come in at about $26 million for this year. So it certainly makes the range you've set out for fiscal 24 look quite achievable given the progress you've made in the past. So wanted to try to understand that metric a little bit better.

speaker
Jesse

Sure.

speaker
Suzanne Winter

Yeah, Ali, why don't you take it?

speaker
Jesse

Yeah, Marie, so and you're right. So total... impact of foreign exchange on revenue in fiscal year 23 was 18 million. In Q4 specifically, that was 1.8 million. And then, you know, as it pertains to the bad debt reserve related to Genesis Care, you're right. If we add that back, we would have been at 26 million, so that certainly points to good operational performance. As we go into fiscal year 24, Our guide, like Suzanne mentioned, is 27 to 30 million. And, you know, I mean, I think there's just a lot of different dynamics that are going to contribute to that, right? From a revenue standpoint, we are going to see increased volume. That increased volume is going to come with products that has a lower margin associated with it as we penetrate the value segment. So we're not going to see that much of a lift. We are going to see the volume, but we're not necessarily going to see that in terms of incremental EBITDA dollars in the same way that we have seen historically. And then, you know, really I think what's going to help us drive EBITDA within the guidance range that we had suggested is really going to be around our service business and our parts consumption and driving productivity around our parts consumption, just like Suzanne had mentioned. You know, we have enjoyed, you know, roughly, you know, I'd say productivity from fiscal year 22 to 23 in our overall parts consumption. as our install base has increased, and we expect something similar going into fiscal year 24. And I think that's really kind of where we think we're going to get some more tailwind from an EBITDA standpoint.

speaker
Suzanne Winter

And let me just add to that too, Marie, just a little bit about the volume and the product mix. So we're excited by the number of units that we shipped this year, just significant growth, 24%. We're also really excited about our IB growth, and that is going to drive the recurring future service revenue. So even though we may not see the service revenue in FY24, it is something that is going to continue to be accretive in our service business moving forward.

speaker
Mary Thibault

Okay. That's really helpful. I appreciate that detail, both of you. I wanted to follow up here on China. In other parts of MedTech, we've seen that as China has reopened post-COVID, there's been kind of a rebound and a recovery in procedures and installs and things like that. I wanted to hear if that was a dynamic here as you ended your fiscal fourth quarter and whether we might see some tailwinds from that on the Type A side in China. Thanks for taking the question.

speaker
Suzanne Winter

Yeah, I think Yeah, thanks, Marie. Yeah, no, I think we ended the second half of this year with China being in positive territory, at least from a product revenue standpoint. And, you know, we think going into the first half, there's going to be some pent-up demand for the Type B product, but we are going to continue to maintain the Type A business. But then, again, in the second half, that's when we think we'll be able to fulfill the pent-up demand. to really drive the growth rate for the year for China. So China overall was down for us last year, but it actually grew in its service revenue. So they were just wildly installing new systems, which was great. Their install base grew. That's driving their service revenue. So that was really important. But product revenue was down primarily because of the lockdowns in the first half. So we'll see a little bit of a dynamic. I do think they're coming back, but we are going to see this first half, second half sort of waiting for the Tomah Sea to get cleared.

speaker
Mary Thibault

Very encouraging. Thanks so much.

speaker
Operator

The next question comes from Aaron Wookmeer of Lake Street Capital Markets. Go ahead.

speaker
Aaron Wookmeer

Hey, good afternoon, everyone. This is Aaron on the line for Brooks. I want to just talk a little bit about actually, just to get your view on the supply chain challenges that have sort of been impacting you in the past couple quarters, you know, how long do you see these as sort of a constraint, and, you know, what can we sort of expect going forward with these challenges?

speaker
Jesse

Yeah, hi, Aaron. Thanks for the question. You know, I don't think it's too dissimilar from what we've discussed in the past. We have certainly seen supply chain improve in certain elements, but we continue to play whack-a-mole with a few problematic suppliers and, you know, it's just, you know, taking up a lot of our time to be able to make sure that they have what they need to be successful. So, you know, kudos to our operations teams that are working with our suppliers to make sure that we have what we need. You know, that's kind of where you saw the inventory build happen last year and I would anticipate perhaps maybe a little bit more of an inventory build as we continue to secure parts early on just to make sure that we don't run into any challenges from a supply chain perspective. Just, you know, we want to try and come ahead of that as much as possible.

speaker
Aaron Wookmeer

Great. Okay. Very helpful. That's going to be it for me. Congrats on the progress.

speaker
spk04

Thanks, Aaron.

speaker
Operator

Our next question comes from Neil Chatterjee of B Reilly. Please go ahead. Hey, guys.

speaker
Neil Chatterjee

Hi. Good afternoon. Thanks for taking the questions. I mean, maybe just sticking with the top line guidance for fiscal 24, just want to make sure I kind of understand any of the, you know, all the kind of the puts and takes here. You know, is China and the Tomosi product kind of intro mid-year, is that kind of the big driver of that, you know, maybe softer first half, stronger second half dynamic? You know, and then, you know, how should we think about, you know, any of the benefits of these, you know, various partnerships you have, whether it's GE or Brain Lab or, you know, Bible Hold Clearance. You know, just maybe any more color around some of those dynamics.

speaker
Suzanne Winter

Yep. Thanks for the question, Neil. Yeah, so let me just talk through a little bit of the assumptions on the revenue. We expect growth from all the regions except for APAC in the first half. We expect that to be flat to, you know, maybe single-digit growth We do expect that the other regions are going to benefit from vital hold being cleared. You know, we expect in Japan vital hold will get shown in approval, hopefully by JASTRA, which is in the November timeframe. That's what we're expecting. So the assumptions that we built in to the revenue range is that we begin to see the impact of vital hold on revenue shipments. We expect all regions to grow, but really in the first half, with the exception of China, APAC, And then second half growth driven by APAC China. And FOMO approval, we're expecting at the mid-range by the end of the year. And then the lower and higher range being either longer or better than that expectation. We expect FX and supply chain to remain the same as we ended FY23. So, again, anything worsening is at the low end. Anything better is at the high end. And we're expecting very high unit growth again, but we're also managing these product mix trends more toward the RADx Act, and then ultimately adding the TOMOC. And we expect service growth. So those are all built into our mid-range assumption.

speaker
Neil Chatterjee

Great. Maybe just one follow-up. I mean, you talked about the new ERP system and kind of the better kind of analytics with that. Maybe just if you could elaborate, you know, what kind of impact you would expect to see from that, you know, as we progress through fiscal 24.

speaker
Jesse

Yeah, and Neil, good question. And, you know, I think we're going to continue to learn as we, you know, as we sort of close the first quarter with the SAP implementation. But, you know, I mean, I think it's just better insight for our region teams to be able to understand, you know, better customer profitability, understand profitability at a deeper level, you know, from a channel perspective so that we can just make better decisions from a pricing perspective, right? So I think it is going to give us more visibility that's just been very, very manual to get to. in current state. So I think that's one piece. I think it's going to be very beneficial for our supply chain and operations teams to be able to understand kind of, you know, what the impact is of product COGS and where to focus our efforts, where we think we're going to get the most bang for our buck. So I think that's going to be helpful. It's going to be very helpful for my FP&A team to be able to, you know, make sure that we understand where are we spending our OPEX dollars Not that we don't have that visibility today. It's just going to provide that visibility at a much deeper level, which just comes with a lot of manual work today. So it's just going to drive a lot of efficiencies. I don't think that's going to happen overnight. It's going to take us several quarters to be able to get there, but really we think that's the value in the implementation.

speaker
Neil Chatterjee

Great. Thanks.

speaker
Operator

That's it for me. This concludes our question and answer session. I would like to turn the conference back over to Suzanne Winter for any closing remarks.

speaker
Suzanne Winter

Thank you, Operator. This concludes our earnings call. We look forward to speaking with you again in October for our fiscal 2024 first quarter earnings release, and I again invite you to join us for our Investor Day that will be held in conjunction with the American Society of Radiation Oncology in October to hear more about the next phases of our strategic growth over the coming years. Thank you.

speaker
Operator

The conference is now concluded. Thank you for attending today's presentation. You may now disconnect.

Disclaimer

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