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spk07: Greetings and welcome to the ARCBEST First Quarter 2021 Earnings Conference Call. During the presentation, all participants will be in a listen-only mode. Afterwards, we will conduct a question and answer session. At that time, if you have a question, please press the 1 followed by the 4 on your telephone. If at any time during the conference you need to reach an operator, please press star 0. As a reminder, this conference is being recorded Tuesday, May 4, 2021. I would now like to turn the conference over to David Humphrey, Vice President of Investor Relations. Please go ahead.
spk09: Welcome to the ARCBEST First Quarter 2021 Earnings Conference Call. Our presentation this morning will be done by Judy McReynolds, Chairman, President, Chief Executive Officer of ARCBEST, and David Cobb, Chief Financial Officer of ArcBest. We thank you for joining us today. In order to help you better understand ArcBest and its results, some forward-looking statements could be made during this call. As we all know, forward-looking statements, by their very nature, are subject to uncertainties and risk. For more complete discussion of factors that could affect a company's future results, please refer to the forward-looking statements section of the company's earnings press release and the company's most recent public filings by the SEC. In order to provide meaningful comparisons, certain information discussed in this conference call includes non-GAAP financial measures as outlined and described in the tables in our earnings press release. We will now begin with Judy.
spk05: Thank you, David, and good morning, everyone. I am very pleased to report that we're off to a positive start for 2021. On a consolidated basis, we recorded our best first quarter operating income in company history and the highest quarterly revenue of any quarter in our history with growth in all areas of our business. Our first quarter results also reflect the positive impact of yield strategies and cost control. We are in a very different place than we were a year ago, and that's good news. In 2020, we had a solid first quarter, but as we closed the quarter and entered April, we began experiencing revenue declines due to the effects of the COVID-19 pandemic. However, we were well positioned as we entered the pandemic, and our successful navigation of those challenges over the past year is really a testament to our values-driven culture and the resiliency and adaptability of our teams. The demand environment is robust, with simultaneous strength in manufacturing and retail providing unusual pressure on supply chains. Though foot traffic to retail stores remains below pre-COVID levels, retailers have seen strong consumer demand, particularly for electronics, furniture, and home improvement. Between COVID historic winter weather events, port congestion, and the recent Suez Canal blockage, customers are experiencing unprecedented levels of supply chain disruption. At ArcBest, we see our business through the customer lens, and the benefits of our approach have never been more apparent. Over the last year and into 2021, we've worked alongside our customers to navigate the impacts of the pandemic. and other disruptive effects on supply chains. Our sales and customer service teams are aligned with the specific needs of our customers, and we use data science, analytics, and technology tools to effectively engage with them. Our approach allows us to identify the best solutions to meet their changing needs, including unique combinations of capacity. We utilize our asset-based network as well as our owner-operators and carrier relationships to serve them. We have a $3.5 billion growth opportunity for logistics services within our existing customer base. With respect to new customer opportunities, we are encouraged by the growth of large markets we participate in, such as the LTL and domestic transportation management markets. We are well-positioned to take advantage of these opportunities. An indication of our strategic progress is our asset-like revenue as a percentage of consolidated revenue, which was 36% in the first quarter of 2021. By comparison, that percentage was 30% in last year's same quarter. As this percentage grows, ARCVEST's revenue base better reflects customer transportation and logistics spend. Also, we find that with deeper customer relationships, we experience greater growth, retention, and profitability in our asset-based and asset-light solutions. To address the growth we've experienced and to further position ourselves as a capacity resource for our customers, we are hiring drivers and dock workers across the ABF network and additional logistics and technology professionals in roles throughout ArcBest. We are taking an earlier-than-normal look at our 2022 CapEx plans in anticipation of increased purchases of additional equipment for the ABF network to facilitate growth in our business and to allow us to continue to effectively serve our customers' needs. And we are aggressively recruiting owner-operators and contract capacity in our asset-like business. Obviously, we will manage these investments according to the business levels in light of the eventual cyclical change to the current momentum in the macro freight environment. We see solid growth opportunities in this environment, and we are focused on taking advantage of them. And now I'll discuss some additional detail on the first quarter performance of our service offerings. In the first quarter, our asset-based business benefited from the effects of healthy market conditions in the midst of tight industry capacity. We responded to the increasing less than truckload needs of our customers in an effective manner with an emphasis on building partnerships and solving their supply chain challenges. This resulted in the highest first quarter operating income in ABS history. Revenue totals were positively impacted by strength in the housing market, which resulted in continued strong demand for our consumer moving services. The high number of first quarter UPAC shipments was not typical and was a result of the effects of the pandemic, which significantly reduced consumer moving activities in last year's second quarter, thus pushing them out to future periods. Increases in non-UPAC residential delivery shipments were the result of continued strength in e-commerce activity. Despite decreases in total weight per shipment associated with the mix of truckload rated shipments in the asset-based network, increases in average weight and revenue on LTL rated shipments was another positive factor contributing to higher first quarter asset-based revenue versus last year. Efficient utilization of ABF operational resources and effective cost management were important factors contributing to higher first quarter profitability. First quarter freight handling metrics were better, and our customers benefited from further improvement in cargo care compared to both last year's first quarter and the recent fourth quarter. These operational improvements occurred despite significant weather disruptions that occurred mid-quarter. resulting in the highest number of February service center closure days and line haul lane closures in the last 10 years. As we did in the second half of 2020, the recent quarter included the use of an elevated level of local and line haul purchase transportation to supplement our ABF network resources. As a percentage of revenue, these first quarter costs were above last year. We are having some success in adding employees in key geographic areas of need throughout the country. This is part of our strategy for growth while reducing our purchase transportation usage. Though the impact of these hiring actions may not immediately lower the level of purchase transportation, we hope to make progress on that later this year and as we move into 2022. The strength and rationality of the LTL market pricing environment is illustrated by our recent success in yield management initiatives that resulted in solid increases in our revenue per hundredweight metric. This was a significant contributor to improved profitability. The average revenue percentage on contract and deferred pricing agreements negotiated during the quarter was the best first quarter increase in 20 years. The current LTL market offers opportunity for us to improve overall account pricing and thus asset-based profitability. Our past success has been in providing value to our customers in return for a competitive price. And as we begin the second quarter, we continue to experience strong demand for our asset-based network capacity. During the recent quarter, Our ARCBEST asset-light business was able to effectively respond to current market conditions that reflect strong customer need for our logistics services and limited equipment availability. This, combined with consistent rate stability, resulted in the best first quarter operating income in the history of the ARCBEST segment. In fact, it was one of the most profitable quarters of any quarter we've ever had for this segment. Solid shipment growth along with a significant increase in revenue for shipment contributed to the year-over-year gains we experienced in first quarter revenue. Margins were somewhat pressured by market costs for equipment capacity from our asset-like carrier partners. However, more effective utilization of existing personnel and internal resources supported by the benefits of ongoing technologies utilized for our customers and carrier partners allowed us to maximize incremental profits, which resulted in strong operating results we reported for the quarter. So far in the second quarter, trends in this business continue to be good, and we are working diligently to meet the needs of our customers. At FleetNet, growth in total events during the first quarter was driven by increased roadside repair activity. The first quarter revenue increase reflected higher revenue per event combined with the event growth. While digital connectivity initiatives continue to contribute positively to greater efficiencies, this quarter's operating income was comparable with last year's first quarter due to the investments in personnel designed to maintain a high level of customer satisfaction and to ensure workforce consistency. And now I'll turn it over to David Cobb for a discussion of the earnings results and operating statistics.
spk08: Thank you, Judy, and good morning, everyone. Let me begin with some consolidated information. First quarter 2021 consolidated revenues were $829 million compared to $701 million in last year's first quarter, a per day increase of 20%. On a GAAP basis, we had first quarter 2021 net income of 87 cents per diluted share. This compared to net income of 7 cents per share last year. As detailed in the GAAP to non-GAAP reconciliation table in this morning's earnings press release, adjusted first quarter 2021 net income was $1.01 per diluted share compared to net income of $0.36 per share in the same period last year. ARCBES first quarter 2021 effective GAAP tax rate was 25.5%, and on a non-GAAP basis, the effective tax rate was 26.8%. Under the current tax laws, we expect our full year 2021 tax rate to be in a range of 25% to 26%, while the effective rate on a gap basis may be impacted by discrete items, such as changes in cash surrender value of life insurance and the settlement of share-based payment awards that primarily vest in the second quarter. We ended the first quarter with unrestricted cash and short-term investments of $361 million, and net of debt, total net cash, of $94 million, an increase of $9 million since the beginning of the year. Combined with the available resources under our credit revolver in our Receivable Securitization Agreement, our total liquidity currently equals $654 million. Our total debt at the end of the first quarter of $267 million includes the $70 million balance on our credit revolver and $197 million of notes payable primarily on equipment for our asset-based operation. The composite rate interest rate on all of our debt was 2.9%, consistent with what it was at the end of 2020. Treasury stock purchases during the first quarter equaled $1 million. And full details of our GAAP cash flow are included in our earnings press release. Our asset-based first quarter revenue was $556 million, an average daily increase of 10% compared to last year. asset-based quarterly total tonnage per day increased 1.8% versus last year's first quarter. For first quarter 2021 by month, asset-based daily total tonnage versus the same period last year increased by 6.6% in January, then decreased by 5% in February due to the severe weather events in that month that Judy mentioned, and then increased by 3.8% in March. First quarter total shipments per day increased by 2.6% compared to last year's first quarter. First quarter total billed revenue per hundredweight on asset-based shipments increased by 8.8% and was impacted by lower fuel surcharges. Revenue per hundredweight on LTL-rated business, excluding fuel surcharge, improved by a percentage in the mid-single digits. We secured an average 5.6% increase on asset-based customer contract renewals and deferred pricing agreements that were negotiated during the quarter, which, as Judy pointed out earlier, was the highest increase we've had in many years. Preliminary business trends for April have been provided in the Form 8K exhibit to the press release. While the year-over-year comparison to April 2020 is significantly impacted by the effect of the pandemic, and therefore not a representative benchmark, April's preliminary asset-based sequential trends versus March 2021 are some of the strongest we've seen in the last 10 years. In total, the revenue at ARCBEST asset light businesses increased 43% versus last year's first quarter, reflecting the strong demand in our ARCBEST segment and improved events and revenue per event in the fleet net segment. First quarter asset light operating income was $9.3 million compared to a loss of $400,000 last year. Adjusted first quarter 2021 asset light EBITDA was $12.1 million compared to adjusted EBITDA of $2.5 million in first quarter of 2020. Preliminary asset light business trends for April have been provided in the Form 8K exhibit to the press release as well. As I mentioned, the year-over-year comparison to April 2020 is unusual because of the pandemic effect on shipments and the effect of some high-margin project business last year. This morning, we filed an 8K that included our first quarter 2021 earnings release, along with an exhibit that I mentioned, which includes some additional information about our current quarterly financial results, along with our recent business levels and our future expectations on certain financial metrics. Now, I'll turn it over to Judy for some closing comments.
spk05: Thank you, David. First, I'd like to recognize Tim Thorne, the president of ABF Freight. As we announced in January, Tim will be retiring at the end of June after a 31-year career with our company. Tim has been a great leader who has made significant contributions to our company and had a positive impact on our people. I wish he and Diane the very best in his retirement. On July 1st, Seth Runzer, the current Chief Operating Officer for ABF, will become ABF's President. Seth is focused on facilitating growth in ABF and ensuring a continued commitment to providing a best-in-class customer experience. I've been working with Tim and Seth closely over the last several months, and the transition is going smoothly. I appreciate both of them and their work together to set us up for success for decades to come. I also want to mention a few recent honors we received that highlight our important ESG initiatives. Our employee training program is number 16 on Training Magazine's top 100 for 2021. This is the 12th consecutive year we've been recognized on this list, and it really speaks to our commitment to provide employees with continuous learning and growth opportunities to help equip them to provide a great experience to our customers. Forbes included ArcBest among its 2021 list of America's best large employers and recognized us for a third consecutive year as one of America's best employers for diversity. Our people and our culture are differentiators for us and we value diversity and are committed to providing a work environment that makes everyone feel respected and appreciated. These honors recognize our commitment to our people, and that makes me very proud. We were also awarded a bronze medal from Ecovados, which recognizes our 2021 sustainability rating. The bronze rating puts our sustainability performance in the top half of all companies and industries, rated across the world. We're very proud of this recognition. We are mindful of our environmental impact, and we know that sustainability progress is a long-term commitment. Beginning in 2019, we increased our focus on ESG efforts to determine what we're doing well and to identify opportunities where we can do more. In 2020, we took several steps toward developing a more robust corporate responsibility program And this year, we're continuing to build upon those efforts. We are committed to continuously improving how we impact our customers, our employees, and our communities. Looking ahead, we continue to have a growth mindset. We're focused on strengthening our customer and carrier relationships as we strive to serve customers well as they work through their supply chain challenges. Doing so leads to profitable growth for our company. And now I'll turn it over to David Humphrey for our question and answer session.
spk09: Okay, Rita. I think we're ready to do some questions.
spk07: Thank you. If you would like to register a question, please press the 1 followed by the 4 on your telephone. You will hear a three-tone prompt to acknowledge your request. If your question has been answered and you would like to withdraw your registration, please press the 1 followed by the 3. One moment, please, for the first question. Our first question comes from the line of Chris Weatherby from Citi. Please proceed with your question.
spk09: Good morning, guys. Hey, Chris. How are you doing?
spk13: Good. Good, thanks. Hope you guys are doing well. Had a question on weight per shipment. So just looking at some of the April numbers, and obviously a big step up here in weight per shipment, I think up 8%, and that's clearly giving a nice boost to the tonnage growth. So I was wondering if maybe you could talk a little bit about the weight per shipment trends that you're seeing and maybe what's driving that if it's a rebound of more sort of industrial type and market freight or there are other dynamics that are playing out. And do you think that's sustainable as we move forward through either 2Q or the rest of the year?
spk08: Yeah. Hey, Chris. This is David. I think you're right. I think just the overall general strength in the economy and business environment that we're seeing is contributing to that. We've seen you know, across all industries really have good sequential growth, kind of on the higher end of that sequential trend that we've seen in the past. In terms of the weight per shipment, I guess, you know, year over year, it was down in total, but then we're seeing it higher sequentially in April. you know, typically we'll see, I guess, historical trends slightly down as we move into April. And so that's in line, I think, with that, what we're seeing there. But, you know, I think we're, you know, what we're also seeing is that our, what we would call our published business, our, you know, historical LTL rated type business, you know, strengthen as we've as we continue to see that really since the pandemic hit last year. And so as we see that, that really is kind of a lighter weight per shipment relative to some of this transactional business that we were doing to otherwise fill that empty capacity that we had. So when you see that movement kind of sequentially, that's what we're seeing kind of occur there, that business mix change. So anyway, there's a lot of moving parts, I would say, going on there.
spk05: Yes, also, Chris, when you look sequentially, consider the fact that, you know, when we do more of our UPAC moving business, that tends to be heavier weight business. So when you're comparing a month like April to March, you know, just as you get closer to the summer months, that's a factor, too.
spk13: Okay. Okay. No, that's helpful. I appreciate the color there. And I know you talked about the normal seasonality of the operating ratio from 1Q to 2Q, sort of 350 to 450 basis points, excluding, I guess, last year. I think also if you look at 1Q relative to the full year, there's sort of, I don't know, somewhere in the neighborhood of maybe 300 basis points of sort of improvement if you look back historically, maybe even more than that in certain years. Is there a reason to believe that this year should follow those normal trends? We should see that nice sort of step down in 2Q, but even 1Q, which was obviously a very strong 1Q for you guys, would reflect obviously a good run rate for this year. Anything specific we should be thinking about in terms of cost dynamics that may come back or otherwise that would potentially influence that normal seasonality?
spk08: Yeah, I think one thing, and just to clear, make sure we're on the same page, is we did have those large asset gains in the first quarter. And I think when you do that analysis, you would back that out of the first quarter. But going forward from there, I don't see really anything unusual that would cause our normal sequential trends to be different than what we've seen historically. And really, I think you probably ought to look at it from under this current labor agreement. So like maybe 2019 and 2018, those comparisons. 2020 obviously is a different animal and probably not worth evaluating or trying to average into that mix. But yeah.
spk13: Okay. Okay. Great. Well, that's very helpful. I appreciate the time this morning. Thanks, guys. Yes, sir. Thanks a lot, Chris.
spk07: Thank you. Our next question comes from the line of Jack Adkins from Stevens. Please proceed with your question.
spk11: Hey, good morning. Congrats on a great quarter.
spk07: Well, thank you, Jack. Thanks. Good morning.
spk11: Thanks, Jack. For sure. So I guess, Judy, if I could maybe go back to your comment and the prepared remarks around the initial sort of expectations or look around the 2022 capital spending plans. I mean, you know, if I think about the level of tonnage in the asset-based business over the last five years, it's kind of been pretty constant, you know, over that time frame. But that comment around additional, you know, asset plans for 2022 would indicate that you see growth coming there and sustainability of business trends just based on what's happening in the broader market. So could you comment on the potential for some accelerating growth and some longer-term growth that you see maybe in that asset-based business over the next couple of years based on your capital plans?
spk05: Yes, I mean, I think certainly the demand environment is robust, and we're seeing a lot of good opportunities, and I think we're able to work through those opportunities and make sure that we're serving, you know, our best customers very well and One of the things that we pointed out in the quarter was the use of purchase transportation. And, you know, that's in different parts of the business, whether it's, you know, line haul or in the local operations. And, you know, when, as you mentioned, when we see the sustainability of our business, you know, plus, you know, we want to make sure that our customer service stays in a great place, you know, we tend to think about replacing those types of costs with something that we handle ourselves. The other challenge that we've had, and we've talked about this, is just a hiring challenge. You know, last year at this time, I think we had about 1,000 people laid off. And we've done well, I think, adjusting for that. But it is against a headwind of a challenging environment. And so we're making progress. You know, we've hired hundreds of people this year so far. But we also continue to want to hire more. And so, you know, again, I think of it not only as increased demand and, you know, us having a great network capacity source for our customers, but I also think of it as replacing some of that purchase transportation cost. And it'll take us some time to do that. But, you know, I feel like those two elements are what's driving those comments about 2022.
spk11: Okay. That's helpful to hear. And then I guess from our follow-up question, Judy, I think you ended the quarter with about $13 in cash per share and change. There's the potential you could be closer to $19 or $20 or maybe even 25% of your market cap in cash by the end of the year. So can you talk about how you're prioritizing using that cash balance and You know, is there the potential that we can maybe see some increased returns of capital to shareholders as you think about the balance of the year?
spk05: Well, we certainly think a lot about the appropriate capital allocation. And I would characterize what you described as a great problem to have and hope, you know, that we continue down that path and get to make those really important decisions. You know, so we have a good, you know, solid dividend rate. And we have a share repurchase program that's there. You know, the dollars involved in our 2021 capital and then this discussion that we've had about 2022 are also elements of our thinking. And, you know, we have our pilot project that we've been working on, you know, that's in two locations in Indiana and in Kansas City that, you know, as we see things progress there, that could be a use of capital for us as well. You know, all of that plus we continue to stay close, you know, to potential acquisition possibilities in the asset light business, although, you know, it's a very difficult time to think about that given the multiples. And sometimes there are revenue multiples that are being used to really price those companies. And so, you know, but we hear you and agree that we've got to make sure that we're being appropriate in the way that we allocate that capital for shareholders, and certainly we always consider whether increasing the distributions that we make, either through share repurchases or dividends, is a consideration in that.
spk11: Okay, great. Thanks again for the time. Thanks, Jack.
spk07: Thank you. Our next question comes from the line of Jason Seidel from Cohen. Please proceed with your question.
spk03: Thank you, operator. Hey, Judy and team, good morning.
spk07: Good morning, Jason.
spk03: I wanted to focus on sort of that percent of revenue in terms of your non-asset-based business. I believe your previous goals were to get it to about 50%. Given the recent accelerated growth in that segment, what's the timeline look now on achieving that 50% mark?
spk05: Well, certainly for us, we wish we were already there because, you know, I've always pointed out that if we were, it would better reflect our customer spend, and that's a key element of that. And so I think we're making, you know, good progress. We're starting to see, you know, that really increases a percentage of total. And although we're wanting growth in the asset-based business, as we just discussed, We feel like with our size relative to the opportunity on the asset light business, we have a lot more to go there. And again, it's really relative to customer opportunity. You know, one of the things that, you know, is really working for us now is we have relatively new leadership in our customer management area. You know, I think we announced Dennis Anderson and Stephen Leonard as leaders last April. And what I love about what they're doing is it's much more focused on, you know, the customer segments. And they use data and analytics in their decision-making and in the information that we use to really try to target those opportunities, both within existing customers and new customers. And, you know, I think that with that visibility, we're able to, really deepen the relationships with many customers and identify ones that we would do well with. And especially in this environment, we're really seeing the combination of our solutions and the flexibility of that play well with the issues that our customers are facing in supply chain, either optimization or just disruptive effects that they're experiencing. So we hope to make accelerated progress on that in the next few years. But, you know, again, a great problem to have would be that the asset-based business is growing in a way that really challenges that. So, anyway, I hope that helps.
spk03: Well, it does, and I hope you guys have great problems to come. When I look at the industrial market, which tends to drive a lot of LTL business, it seems like it's starting to come back now. At least one of your competitors was on this morning mentioning that. How should we think about the back half of the year? The pricing environment right now is really good for the LTL sector. You've got UPS rate being taken over by TFI, and TFI being very vocal about how they're going to sort of raise prices there because they've been behind the market. Could we see an even better LTL pricing environment in the back half of the year with sort of one competitor now raising rates and then potentially increases in the demand on the industrial side?
spk08: I'll just start with, you know, I think the environment is there, as you mentioned, you know, with the peers and, you know, others in the space, you know, emphasizing price. You know, and I think they've also commented that their costs have increased and they've got pretty good inflation in their cost. And, you know, fortunately for us, we've got a reasonable, you know, in our union contract, a reasonable cost increase. You know, as we've talked about before, it's on an annual basis about 2%, including, you know, benefit package as well, which is also one of the best now in the business. Our costs aren't pushing us as much as I would say the peers are, but I think the environment is there for it. I think the capacity continues to be tight for the foreseeable future. The economic trends are, as you pointed out, are strong and positive toward that. As far as I can see in this, what we're looking at, and again, we like to look at the PMI. It's somewhat of a leading indicator in terms of you know, where that business is going. It's been positive and strong. So we'll continue to watch that as well as all the other economic trends. But it seems to be, you know, a good environment for price.
spk09: Hey, Jason, I think we're going to move along. Appreciate it.
spk07: Thanks, Jason.
spk09: Thanks, man.
spk07: Thank you. Our next question comes from the line of Ken Hexter from Bank of America. Please proceed with your question.
spk02: Great. Good morning. So Judy or David, you know, given the nearly 9% yield gain, you're still not breaking through the 90 operating ratio at the LTL asset base. What would it take to get there? I guess if you look back to 04, 05, you had yield gains that were a little bit lower. You still broke the 90. Would leverage not be greater now given that? And Dave, you just mentioned kind of steady cost increases. So is it possible to get to that level or are the cost structure still there? change so much that you wouldn't be able to get there given these pricing gains?
spk08: Hey, Ken. You know, I think that could be a good problem to have. I mean, you know, it remains to be seen, but, you know, this is the environment that we would try to drive for that. As I said, our cost per shipment are in a decent place, and as the pricing, you know, environment is improving, you know, supports a good price increase. That's good. And, you know, we're providing value for service. And I think the other thing is, is that, you know, we've mentioned this before, but I think our productivity opportunities are ahead of us as well, too, in terms of, you know, just having visibility into cost, having visibility into productivity measures a little better, and then, you Our yield management around all that in terms of not necessarily price increases, but, you know, putting freight in the right places and, you know, filling our available capacity when it is available. You know, we talk about having these supply or these imbalances because of customer supply chain imbalances. And so imbalances in our network and how that has caused us to, you know, use a bit more purchased transportation supplies. And some of that is more costly than we would like to have. And we hope to, you know, work through that as we, you know, as Judy mentioned, getting some of our hiring and personnel resources in the right place. And so that would help toward that as well. So there's a lot to work through, but I'd say the opportunity is there.
spk05: Yeah, and I'll just add to that, Ken. You know, the Something that we are very focused on is just the optimization of our costs. I mean, I think what David was describing, you know, in a word, that's what we're trying to accomplish. And, you know, we have, again, significant efforts toward, you know, technology spend that really is in the city operation, in line hall. I think with our ability to place dynamic transactional shipments, we're much more capable of that because of the visibility that we have. And I would just say as we go through time here, we're going to have greater visibility on much of our business in a way that just allows us to better optimize it, whether it's on the cost side or it's in the pricing part of the business. Yep. or just working to better serve or work with customers that work well, you know, with us. And so, you know, again, when we do our work cross-selling, we increase revenue, increase retention, and we increase profitability. And those things affect both the asset-based business and asset-like. And, you know, that's just a winning formula that we're very focused on.
spk02: Wonderful. And then maybe you could just detail any of the tech investments or the benefits. And I guess just when you talked about the increased capital, you're not adding facilities and doors, right? You're talking about more refining that purchase transportation, or are you looking for physical expansion?
spk05: Well, I mean, we certainly anticipate doing both, but the comments that I made are more related to the equipment side of things. But, you know, we do look for opportunities, you know, to make sure that our facilities are appropriate and the number of doors are appropriate. And, you know, but I would say on balance, the comments that I made are related to equipment or other spending related to optimization opportunities.
spk09: Thanks, man. Appreciate you.
spk07: Thank you. Our next question comes from the line of Scott Group with Wolf Research. Please proceed with your question.
spk10: Hey, thanks. Morning, guys. Hi, Scott. I want to just start on pricing. So one of the LTLs talked about renewals of 9%. I guess, do you see an opportunity to get there, or is your point that we've got less cost inflation so we're not pushing as hard on price as maybe some of the others?
spk08: Well, I would just – maybe I wouldn't couch it that way. I would just say that, you know, we're going to price for value and price in the market appropriately. But I agree. I mean, I think our costs are in a very manageable place, and we've had a good benefit package for our employees. So that's all in a good place. But, again, we're going to get what the market would provide, I think, there. Serve our customers well at the same time.
spk05: And, David, I would add that, you know, in an environment like this, your best opportunity for overall improvement, earnings per share improvement, is to have volume growth and appropriately priced. And so, you know, what's good about it is the ability to evaluate those opportunities on that basis and make sure that you're accomplishing all of that. And the demand is such that, you know, we're seeing, you know, I think the right opportunities to look at, and we can look at that balance and make sure that, you know, we're satisfying our best customers, let's just say. Yep.
spk10: Okay, and then is there any way to try and quantify the impact of weather in the quarter? And I guess I'm thinking about it from this perspective, right? If we exclude those larger gains on sales, given sort of weather in the first quarter, and I think you said one of the best sort of sequential March to April as you've ever seen, right? I'm guessing that, again, excluding those gains, that we should probably be thinking about the sequential margin improvement better than normal. But I want to see if you have any thoughts there.
spk08: Well, I would just say that weather, it did impact February pretty rough for us. One of the worst I think we've seen in a number of years. But as we had a decent March bouncing back from that, I think it's hard to sort of sort through whether or not that had an overall significant impact on us for the quarter from a profit standpoint. I think the bigger thing to think about in the first quarter is probably the property gains that we had in terms of trying to normalize a sequential OR comparison.
spk10: Okay. All right. Thank you, guys.
spk09: Thanks a lot, Scott.
spk07: Thank you. Our next question comes from the line of Todd Fowler from KeyBank Capital Markets. Please proceed with your question.
spk12: Hey, great. Thanks. And good morning. Hey, good morning, everyone. So, Judy, just kind of around, you know, the narrative about, you know, thinking about growth going forward. Does this feel like that this is finally in an environment where you can can grow volume or grow tonnage that we really haven't seen in the past couple of years and continue to get the yield improvements and the contract renewals that we're seeing? Or is it maybe a little bit of a message that maybe there's, you know, less of the lever to push on the pricing side and now is the time to kind of grow some tonnage in the network?
spk05: You know, I wouldn't say it was the latter. I mean, I think, you know, that may be overstating it. But I do think that it's important to acknowledge that we've done a lot. since 2017 to address overall yield in the business. I'm talking particularly the asset-based business. So I think you have to keep that in mind. And I think for us, the challenge with really trying to accomplish a lot of growth in the asset-based business is going to come from some of the hiring challenges that we have and other constraints like that more so than it would be you know, anything else. I mean, I think we look at the opportunities that we're seeing and we want to service them well. We want to be sure that we're doing that, particularly with good customers that are long lasting customers. And that's really first order of business is to make sure that we're positioned well to do that. We do want to grow. And, you know, I think that as we go through the year, our success in hiring is, is going to help us better understand how well we can do that. And it's going to be an interesting period here with the peak season. But stepping back from it, I would say it's an environment where you can look at those best opportunities and make sure that you're optimizing them in the network. And I think we've been doing that for some time now. And it's really a testament to our team that and the coordination that we have with sales, yield, and operations to make sure that we're handling that well. And that included the significant disruption that we experienced in February with the winter weather. That was one of those things where everybody has to come together and make sure that we handle it well and move through that. So if you think about the last year, all of the challenges of you know, the reductions in business that we had in second quarter and coming into third and fourth quarter with more robust trends and then now where we are, you know, I'm really proud of the resiliency and the adaptability of the model, you know, that we have in that business. And the quality of our people plays a strong role in the success that we've had and that we will have.
spk12: Yeah, that makes sense. And I knew the way I asked that you weren't going to agree with the kind of the general comment, but it was more like you said, all of the pricing work that your team's done over the past couple of years and moving the yields up and positioning yourself for growth going forward. So I appreciate that. So maybe just for a follow up, Judy, if you can comment on, you know, kind of where you see the network balance right now. I know that you've done a good job of balancing available capacity with some of the higher weighted spot truckload shipments. Is that back at the normalized level? And do you think that kind of underlying demand is where it should be that you kind of see normal weight per shipment and just sequential tonnage patterns going forward? Thanks.
spk05: Yeah, Todd, it really, I mean, I think some of that is hard to predict, but You know, I want to say too that the LTL transactional business that we're doing is obviously driven by some of the empty capacity issues that we've had over the past year, but it's also a responsive approach, you know, to our customers. It's the channel that some customers want to do business in. And so, you know, as we move forward, you know, that piece is going to continue to play a role in what we're doing. And we're glad to be able to do that. It's created by visibility on both opportunities in the network as well as better connecting with those customers. You know, so, you know, I think that, you know, all of that has to be considered when thinking about this. Okay.
spk12: Yeah, got it. Congratulations to Tim Thorne. Yeah, I just wanted to say congratulations to Tim Thorne, David, before you cut me off.
spk05: We're excited for Tim and his next phase, for sure. Thank you for saying that.
spk12: Yep, thanks, guys.
spk07: Thank you. Our next question comes from the line of Jordan Alliger from Golden Saks. Please proceed with your question.
spk06: Yeah, good morning. Hi, Jordan. Hi. I'm just not sure if you addressed it, but given the better profitability in asset life, any thoughts on where margins could over time get to? And when you think about the services customers are asking for there that's driving the top line, can you maybe highlight a few of the key spots? Thanks.
spk05: Well, yeah, it's a great question. And, you know, I think we've said over the past few years that we're targeting customers about 5% margins there, operating margins, and really just looking at kind of best-in-class operators of the asset-light service line by comparison. But that's certainly, in our minds, achievable. And I think having the first quarter come in like it did really kind of helps us think about that. What over time, you know, we're continuing to invest in technologies and enablement of our people so that they're more efficient. You know, that was one of the things that really stood out to me whenever I looked at the first quarter is how much of the revenue really dropped to the bottom line. And that really speaks to the, I think the leverage, but also, you know, the effective training, of our people and, you know, and we added quite a number of people to that business during the first quarter. And, you know, so we have technology working for us and we're going to continue to pursue that as well as, you know, training and development of people so that they're up and running and working more effectively quicker. But, you know, at the same time, I think the elements of that business, you know, Ground Expedite obviously has been a contributor to you know, to the success that we saw in the first quarter and into April. Our managed solutions really doing well in this type of environment where customers are, in a way, you know, just ready to have a lot of help in managing capacity sources to their advantage. And then, you know, the truckload opportunity continues to be there for us to aggressively grow that business. And frankly, that's one where we have some opportunity to improve the profitability. And I think with our technology initiatives that we'll be able to do that over time. But all of that over time should lead us to a margin that's like I described. And hopefully, we would be able to better that even. But we've got to get there first.
spk09: Great. Thank you so much.
spk07: Thank you.
spk09: Thanks, Jordan.
spk07: Thank you. Our next question comes from the line of Stephanie Benjamin with Truist. Please proceed with your question. Hi. Good morning. Good morning, Stephanie.
spk09: Hi, Stephanie.
spk01: Got it. Just really follow up to the last question. I'm curious, just as you're looking at your overall tech initiative plan for this year, I'd love to, and I think you touched on some of this, but I'd love to hear how you think some of those impacted just the current quarter. And then as you look forward, maybe technology opportunities for customer and carrier matching on the fully digital front, anything on the LTL side with just stock productivity. And I think kind of even wrapping it up, looking at your strong cash balance for the year. Is there an opportunity to maybe make some pretty incremental investments on technology just to kind of improve overall productivity? That would be helpful. Thank you.
spk05: Great question, Stephanie. And, you know, I mean, you sound like us, you know, sitting around, you know, talking. You know, when you're looking at the asset light side of things, you know, we have some technologies that allow people our people to, on demand, really evaluate multiple solutions for shipment handling with our customers. And the reason I bring that up first is because in this disrupted environment, it's just not always clear to a customer which route they should go, what type of equipment they should use, what solution they need, you know, in order to best serve their needs. And so when they're looking at The service that they need and perhaps the profile of the freight or the characteristics of the shipment, they need that kind of help. So that's really helped us. And that's been in development for many, many years. You know, we also have a freight matching platform that includes, you know, auto shipment awards to partner carriers that have given us their preferences and their profiles. And, you know, we're continuing down the path of greater automation there. You know, our tracking and tracing technologies have advanced and, you know, really are focused on even greater visibility both for us in decision-making and then also the customer just to know the status of things. And, you know, one of the beauties of having, I think, assets involved along with these solutions is we are headed toward a place where we can look at capacity, as kind of the potential solutions that are involved and help a customer navigate or maybe even automatically assign the best capacity source in a given circumstance. And so we're connecting with more of our customers. We connect every day with customer TMS systems that allow us to take on those orders and appropriately assign you know, carrier capacity. And, you know, I think that our advancements as we go forward is with, you know, ARCB.com just allowing more self-service options, you know, by our customers. And so that's really the asset light summary. And on the asset base side, you know, we continue to see opportunities to have, you know, a more optimized network. And we've been working toward that over the last two or three years. you know, optimizing things like light lanes, you know, and then our city routes. We're just in the early stages of getting that to a more automated place, and there's a lot of groundwork that had to be laid before we could actually accomplish that. Of course, our LTL transactional business is a great example of technology that's being deployed to the customer advantage in the business, and there's so many more. And then, you know, I think you mentioned utilization of our resources for those, maybe those bigger tech projects to really leap to a new place in the future. And that's certainly on our radar screen as well. And I think I mentioned earlier, you know, the pilot work that we're doing in the asset-based business in Indiana and in Kansas City and you know, to the extent that we see good results there. There's some capital for that in our 2021, but it could influence what we do in 2022 and beyond. Hope that helps.
spk01: Absolutely. No, really appreciate all the color as always. Thanks so much, guys. Thank you.
spk09: Thanks, Stephanie. And Rita, I think we've got time for one more question.
spk07: Thank you. Our last question comes from the line of Jeff Kaufman with Vertical Research Partners. Please proceed with your question.
spk04: Thank you very much. Hi, Judy, David.
spk05: Hi, Jeff.
spk04: Hey, thanks for squeezing me in.
spk05: Good to hear you on here.
spk04: Good to be back. Thank you. Well, all the really smart questions have been asked at this point, so let me just kind of throw some straightforward ones out, just wanted a follow-up. You know, the one thing we want to be careful about here, I think, is not building the church for Easter Sunday, so to speak. And I mean, business is just fantastic and the market capacity is tight. And I think that sustains itself probably a little longer than people think. But, you know, what is going on that you're concerned about? You know, we don't want to overbuild additional capacity here versus what is happening out there. that you think there's a fundamental structural change?
spk05: Yeah, I think you've been through about as many cycles as we have. You know, David Humphrey and David Cox.
spk00: Kind of scary. Yeah.
spk05: Yeah, when you think about, you know, and so you know, I think, as well as we do, the importance of keeping that in mind. And I think I made a comment in my opening statement about being mindful of, you know, the eventual changes cycle change, you know, which we can't really predict when that's going to happen. We'll know that there's weakness coming. I mean, that manufacturing PMI index tends to be a good leading indicator for us by about four to six months. But, you know, there are a number of things that are out there that we're mindful of. And, you know, the change, I think, in tax policy some of the inflationary factors that are being discussed and just there's uncertain the impact of those. But I'll just say with respect to that, I think you know as well as we do that we have the mechanisms and I think the intelligence to be able to know that if we have those kinds of cost increases that we have to think about passing those along. But There's a limited ability to do that if you're starting to see weakness. I think of retailers and the tight margins that they have in their business. That's why I think it's so important for us to be seeing things through the customer lens because it helps us to view ourselves in an optimized fashion. And so we've got all of that on our minds. And we know that if inflation were to take hold, that that could be a dampening effect on demand ultimately. And we've got to watch for that and be mindful of it. But I think when I think about the asset-based business in particular, you know, if we were to have a more robust, you know, capital plan in 2022, you know, it really addresses certain specific things, maybe the age of our city trailers and, and making sure that we stay on top of our tractor average life, so to speak. And there are some cost inefficiencies that we're trying to solve with the purchase transportation level that we're having to utilize. And so really, I think if you think of it in that regard, that just makes the company more sustainable as we go through any environment. And that's really what we're focused on.
spk04: Okay, thank you. If I could get the follow-up in, please. It's more of a strategic nature. You know, this company has a tremendous history of growing businesses and then recognizing value. And I'm just thinking more recently Clipper and Tredco. But I look at what you're doing at AssetLight, and you've got tremendous growth. I think the theory is when it gets to 50% of revenues, maybe investors reward the company with a higher multiple, but I'm not sure that there's a guarantee with that. Then I look at XPO, which stocks nearly doubled since they said, okay, we're going to engage in strategic discussion, and now we've decided to separate the contract logistics business. Are there strategic reasons why asset light has to be a part of the parent company? Can you achieve many of those same benefits if the business were standalone? And I'm just thinking about ways to recognize valuation differential.
spk05: Well, it's an interesting question. And of course, it's on people's minds because of what you've seen with XPO. And I'm really not speaking to their specific strategy as much as I am ours when I say that. That's what I'm getting ready to say. And that is, You know, the asset-light solutions that we have and the way that our customer management team is approaching the business along with the asset-based network is highly integrated. And it's really very beneficial to both. You know, for instance, you know, if we have a LTL customer, which, you know, right now that's a really robust environment growing, And, you know, lots of excitement around that. But, you know, there are customers that at certain points will want to do something that is further optimized, you know, from that specific mode. And what we recognize is the ability to have that conversation with the customer, make sure that their supply chain is as optimized as it can be, and to participate in that as a partner rather than standing outside of that and having whatever inevitably happens, happens. And so I think what we've learned through the different strategic steps that we've taken is just how beneficial that is. Now, I mean, you know how this business is. Things obviously change over time, but when we look at the next several years, we see that strengthening our company and the relationships that we have with customers and our ability to serve them. and so we think of it in a very integrated and beneficial way.
spk04: Okay, so it's one plus one equals three is your view to have it in-house. Yeah. Well, congratulations on a fantastic quarter, and thank you.
spk05: Well, thank you, Jeff.
spk04: Yeah, thanks a lot. Good to have you.
spk05: Congratulations to you, too.
spk09: Thank you. Well, Rita, I think that concludes our call. We're at the end of the hour, and so I just want to thank everybody for being with us, and we look forward to talking to you in three months. Thanks a lot. This concludes our call.
spk07: Thank you. That does conclude the conference call for today. We thank you for your participation and ask that you please disconnect your lines.
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