ArcBest Corporation

Good morning and welcome to the ARCFEST 3rd Quarter 2024 Earnings Conference Call. All participants are in a listen-only mode. After the speaker's remarks, we will conduct a question-and-answer session. To ask a question, you'll need to press star followed by the number 1 on your telephone keypad. As a reminder, this conference call is being recorded. I would now like to turn the call over to Amy Metzenhall, Vice President, Treasury and Investor Relations. Thank you. Please go ahead.

Good morning. I'm here today with Judy McReynolds, Chairman and CEO, Jeff Runzer, President, and Matt Beasley, Chief Financial Officer. We also have other members of our Executive Leadership Team available for the Q&A session. Before we begin, please note that some of the comments we'll make today will be forward-looking statements. These statements are subject to uncertainties and risks, which are detailed in the forward-looking section of our earnings release and SEC filings. To provide meaningful comparisons, We will discuss certain non-GAAP financial measures during this call. These measures are outlined and described in the tables of our earnings release. Reconciliations of GAAP measures to non-GAAP measures discussed in this call are also provided in the additional information section of the presentation slides. You can access the conference call slide deck on our website at arcb.com, in our 8K filed earlier this morning, or follow along on the webcast. And now I will turn the call over to Judy.

Thank you, Amy, and good morning, everyone. We remain steadfast in our commitment to our strategic pillars of growth, efficiency, and innovation, and continue to invest in our people, solutions, and technologies as we position our best to capitalize on today's opportunities and those that arise as the freight cycle improves. Our people are at the heart of our success, providing them with the right tools, training, and support we enhanced their ability to deliver exceptional value to our customers and shareholders. This year, our investments in training have not only enabled our workforce to succeed, but we have also seen savings, significant cost savings. For example, the operations experts deployed to our largest AVF facilities have already saved us $7 million this year, with more savings anticipated as we expand these efforts into 2025. It's crucial that we have the right people in the right roles, and investments in our leadership team and employees guarantee a deep finish of talent for the future. Last year, excuse me, last quarter, we promoted Seth to president of Artfest and Matt Godfrey to ADF president. Recently, we announced that upon Michael New City's retirement, Dennis Anderson will succeed him as chief strategy and innovation officer. Dennis is a forward-thinking leader. with a deep understanding of our customers' and employees' challenges. He has been instrumental in driving significant improvements to our digital tools, contributing to our number one Mascio ranking for the most useful website. And speaking of Mascio, we are proud to receive external recognition for our hard work in the 2024 survey results, where ADF exceeded the industry benchmark standard for service, and ranked number one or number two in half of the categories surveyed. These rankings affirm our status as a premium provider that customers trust and rely on. I am proud of how we listen and collaborate across our organization to be responsive to our customers' needs. As we navigate a dynamic landscape, our commitment to delivering shareholder value remains unwavering. Each and every day, we make decisions to enhance our capabilities and drive sustainable growth. And now, I'll turn it over to Seth, and Seth will discuss some of the key initiatives that are propelling us forward.