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spk07: Good morning, everyone, and thank you for joining us for the Avid Exchange Holdings, Inc. fourth quarter 2022 earnings call. Joining us on the call today are Mike Prager, Avid Exchange co-founder and chief executive officer, Joel Wilhite, Avid Exchange's chief financial officer, and Subhash Kumar, Avid Exchange's head of investor relations. Before we begin today's call, management has asked me to relay the forward-looking statements disclaimer That is included at the end of today's press release. This disclaimer emphasizes the major uncertainties and risks inherent in the forward-looking statements the company will make this afternoon. Please keep these uncertainties in mind, risks in mind as the company discusses future strategic initiatives, potential market opportunities, optional outlook and financial guidance during today's call. Also, please note that the company undertakes no duty to update or revise forward-looking statements. Today's call will also include a discussion of non-GAAP financial measures, as that term is defined in Regulation G. Non-GAAP financial measures should not be considered in isolation from or as substitute for financial information presented in compliance with GAAP. Accordingly, at the end of today's press release, the company has provided a reconciliation of these non-GAAP financial measures to the financial results prepared in accordance with GAAP. I will now turn the call over to Mike Prager. Please go ahead.
spk11: Thank you, everyone, for joining us today. Joel Wilhite and I are excited to discuss Avid Exchange's fourth quarter 2022 results. We had another quarter of healthy financial and operating performance, leading to a strong finish in our first full year as a public company. And what a productive and successful year 2022 was. as highlighted by three core themes to our success, which include our talent, our products, and our financial performance. Our first theme relates to the incredible talent we continue to assemble across all our key functions to support our objective of delivering profitable, long-term organic 20% plus average revenue growth for our business. This is highlighted by the recent elevation of Dan Tree's to his new role as president, along with the addition of James Sutton as our new chief revenue officer, driving both buyer and supplier customer sales of our business. With this new organizational structure, I believe we will foster greater organizational agility and operational synergies by bringing sales, marketing, operations, and product management under Dan. At the same time, this new structure will enable me to further focus on our longer-term strategic growth and operational efficiency efforts, along with leading our corporate development initiatives for future meaningful acquisitions and strategic partnerships. I could not be more excited to partner closely with Dan in both driving and executing the future growth of our business. Secondly, we significantly advanced our product capabilities with new API integrations and partnerships built on our highly scalable Avid Connect integrations platform, along with key new product launches, such as our new next-generation purchase order management and three-way matching tools for purchase orders, invoices, and receipts. Straight through virtual card and ACH processing capabilities to aid in supplier reconciliation while eliminating their manual data entry of card information, along with cross-border payments in our new Avid Analytics offerings. We also kicked off key new product initiatives related to our Next Generation Pay Platform and Invoice Accelerator 2.0 offerings, which we believe will drive meaningful revenue growth in future years, as well as address a growing demand from our small business suppliers to have access to cash flow management and supplier financing tools to better manage their cash flow and run their businesses. Lastly, related to financial performance, We are capitalizing on our strong operational and financial results, including our continued acceleration towards profitability. I'm excited to share with you that we now expect to be EBITDA profitable for the full year of 2023, which is a pull forward of our previous 2024 breakeven target. The strength of our overall Avid Exchange flywheel business model enabled us to generate growing float income as an embedded monetization lever for the management of our buyer customer's full payment file and the management of the remaining paper checks. One of the key metrics that we focus on across our leadership team, and that I believe is a good barometer of the strength of our business, and demonstrates the power of our Avid Exchange flywheel business model and the impact of our true two-sided Avid Pay network, is our transaction yield metric. which we've increased incrementally every quarter for the last two years from $3.52 to $4.51 per transaction. Our strong operational performance combined with our accelerated passwords profitability this year in 2023 and our overall financial strength enabled us to recently renegotiate a new 95 million dollar credit facility on favorable terms to substantially reduce our borrowing costs while partially deleveraging our ready strong balance sheet with a very productive 2022 behind us we're entering 2023 with a fresh set of new product introductions and integration initiatives to help buyer and supplier customers leverage the power of our accounts payable and payments automation platform to drive digital transformation of their back office. We'll provide more details around our product momentum and technology roadmap for 2023 shortly after I touch on the highlights of this past quarter and the year that just ended. On today's call, I'd like to cover three topic areas which include, number one, our perspectives on our fourth quarter results. Number two, review of our year-end Avid Exchange business flywheel metrics and our key initiatives for this calendar year. And number three, along with insights and trends we're seeing related to the macro impacts to our business and our middle market customers. Despite a year of mounting macro uncertainty across the general economy, we remain laser focused on executing those things that we control. Specifically, we remain steadfast in our deepening of our competitive moat and advancing our proprietary two-sided Avid Pay network. We did this through the disciplined execution of our playbook across the four growth years of our Avid Exchange business flywheel. Our flywheel framework is designed to drive new software and partnership integrations, product innovation, operational execution, and value creation for our buyer and supplier customers, along with our valued shareholders. We believe our solid year-over-year and quarterly financial performance is proof of our execution. For the fourth quarter ending December 2022, we delivered revenues of over $86 million, which grew at a rate of over 24% compared to the same period last year. This now marks six consecutive quarters of exceeding our internal financial targets and delivering 20% plus comparable organic revenue growth. Non-GAAP gross margins expanded to almost 65% in the quarter, up 270 basis points on a year-over-year basis. And we further narrowed our non-GAAP adjusted EBITDA losses to 1.3 million in the quarter relative to our implied business outlook expectations. While numbers only tell part of the story, our customers and their adoption of our automation software products complete the story, and there are no better evangelists for our value proposition than our customers. Take Chief Financial Officer Ken Osh of Piedmont Service Group, a Raleigh, North Carolina-based heating, ventilation, air conditioning company, or an HVAC company. Piedmont specializes in providing energy efficiency industrial HVAC solutions to help commercial, industrial, and government organizations lower their operating costs. Ken manages an accounting team of 15 associates utilizing the Microsoft Dynamics Great Plains accounting system. Piedmont was drowning in thousands of paper invoices and struggling to match them with purchase orders to get their suppliers paid on time. Thanks to Avid Exchange, When auditors needed information and GMs asked about certain invoices and need quick replies, Ken immediately can access the key information and reports to get them their answers. We tell people all the time about Avid Exchange, Ken said, and what it has done for our business, streamlining our accounts payable and eliminating the need to send paper checks, replied Osh. The power and stickiness of our value proposition can be seen across many industry verticals including one of our emerging sub-verticals of hospitality. Hampton Gulf is another powerful story that speaks to our success in solving our customers' problems. Florida-based Hampton Gulf is a premier golf course hospitality management company with 2,600 associates that manage 30 golf course and facility locations throughout the United States. Using QuickBooks Enterprise as his accounting system, Chief Financial Officer Dede Franklin manages a team of 16 associates overseeing the day-to-day processing of invoices and payments and onboarding new Gulf courses to the company's accounting system. Prior to adopting Avid Exchange's accounts payable and payments automation solutions, Hampton Gulf was scanning stacks of paper invoices and pulling them from emails while cutting paper checks. After adopting Avid Exchange's full invoice-to-pay solution, which seamlessly integrates into QuickBooks Enterprise, D.D. Franklin articulated our impact to their business pretty well by saying, automated AP is a no-brainer. Avid Exchange's automated invoice and pay offerings are essential to our business, and onboarding is such a simple process. It's the first of our critical systems that we train new hires on. I had no idea how truly exceptional automated AP can be, along with the economic and efficiency impact to our business. Now I have no idea how I ever survived without it. Thanks to middle market customers such as Piedmont and Hampton Gulf, we closed 2022 on a strong note as reflected in our year-end operating metrics. So let's take a closer look at those metrics in the context of our flywheel. During 2022, we increased the total number of buyer customers by 10% to 8,800 from 8,000 in the prior year, driven by delivering great AP automation software under year one, of our flywheel. With a large and highly fragmented total addressable market of approximately 435,000 middle market companies in the United States alone, representing $400 billion of untapped opportunity, growth in buyer customers was once again broad-based across all of our eight core verticals. This growth in buyer customers was a result of our hybrid go-to-market strategy, Contemplating our strong buyer growth was supplier-customer growth of 17% in 2022. The networking effects of buyers bringing their suppliers to our two-sided network culminated in us approaching 1 million suppliers on our Avid Pay network. The resulting addition of new buyer and supplier customers drove increased transactions onto our two-sided network and our spend under management in year number two of our flywheels. Transaction volumes on our network reached 70.2 million, or rising year-over-year 12.3%, with our total payment volume increasing roughly 31% on a year-over-year basis to $68 billion in 2022. This increase in total payment volume was driven by growth in payment transactions, contributions from the FastPay and PayClearly acquisitions, coupled with some vertical mix impacts. The increase in total volume reflected 19% year-over-year rise in spend under management to $215 billion. And given our growing transaction volume, we remain focused on maximizing our industry-leading e-payment monetization, which is the secret sauce, as we refer to it, by converting suppliers to one of our various forms of electronic payment on the Avid Pay Network under Gear 3 of our flywheel. In 2022, e-payment transactions on the Avid Pay network grew by 16% from the prior year, roughly in line with our supplier growth numbers. We believe this underscores the overall value proposition of our Avid Pay network for our suppliers. The sum of execution and growth across the business flywheel encompassing buyers, suppliers, and transaction monetization resulted in growing our all-encompassing transaction yield metric, which was up over 13% to $4.51 per transaction from $3.98 per transaction in 2021. And we ended the year with net transaction retention rate of over 103%. As we enter 2023, we are mindful of the macro cross-currents related to the rising interest rates and inflation with their potential impact to our customers and our businesses. While we continue to be encouraged by our top of funnel sales activity, we have seen some moderation in transaction retention trends across several of our verticals. While we don't want to over-interpret the trajectory in volume trends and retention, we are paying daily attention to all of our key metrics and continue to run strategic and operational scenarios that preserve optionality should any of the macro headwinds markedly shift and have a greater impact on our middle market customers. That said, we plan to capitalize on the building blocks that we put in place throughout 2022 while continue to invest in new product offerings and API integrations to deepen our significant competitive moat that we have across the middle market sector, along with enhancing our growth and scale of our operations. On the product front, in 2023, we are very, very excited to launch our proprietary flagship Invoice Accelerator 2.0 offerings. This launch couldn't come at a better time for our large and growing base of small business supplier customers. For those that are hearing about Invoice Accelerator for the first time, IA as we call it, it is a product that provides unique invoice payment acceleration, which functions as a short-term working capital financing tool for eligible invoices and bridges critical working capital funding gaps for our supplier customers. Our business model is purpose-built to leverage this product as it overcomes two of the most significant hurdles for traditional invoice financing products, which are around the underwriting risk of the supplier and collecting the money when it is paid by the underlying buyer. That's because in our unique two-sided business model, both the buyer and the supplier are customers on our AvidPay network. And we have visibility to all their historical transactions, including invoice and payment history along with their timing. In addition, these transactions and the related payments flow through our network, which enables us to underwrite targeted invoices and automatically intercept the buyer payments related to these invoices. We've been testing and metering our initial 1.0 version of Invoice Accelerator with a limited cohort of suppliers to develop key learnings along with perfecting the underlying data science and determine how best to scale this offering efficiently. Invoice Accelerator 2.0 is designed to be an automated self-service supplier solution underpinned by our next-generation technology architecture, incorporating real-time underwriting, credit analytics, and credit decisioning targeted towards our growing small business-related suppliers utilized by our middle market buyer customers. Our Invoice Accelerator 2.0 offering is slated to be launched in the second half of 2023, and we expect that it will serve as a growth lever in 2024 and beyond. Second, 2023 is also a year that we're planning to launch our proprietary Avid Exchange Intelligent Data Capture product, or IDC as we call it. This is an intelligent invoice digitization and indexing platform that we jointly designed and configured in partnership with Microsoft. leveraging artificial intelligence and machine learning to analyze a decades plus worth of historical invoice data sets. We've been engineering and partnering closely with Microsoft on this product since 2019. IDC digitizes invoice data sent by suppliers to our buyer customers before they go through our standard workflow approval process. Currently, we digitize a portion of the invoice data by deploying human capital assets worldwide who scrape data fields off paper and non-machine generated PDF invoices. But with IDC, we will arm our data extraction team with a custom-built interface paired with real-time AI and machine learning capabilities, which together are projected to drive scalability by increasing productivity levels by almost two-fold. We believe this scale change in productivity will further aid our gross margin expansion towards our long-term gross margin target exceeding 75% as we continue to leverage automation to marketably reduce our unit costs. And lastly, on the integration front, we have a robust portfolio of new integrations and partnerships on deck for 2023. Since our launch of our out-of-the-box integration APIs built on our Avid Connect platform last year, we've been deepening our penetration of the vertical and horizontal accounting systems and our ERP partners used by our buyer customers. Our strategy around API partnerships and integration playbook is to be deeply embedded with accounting system and ERP providers who have been leading the market of our customers across existing and new target verticals where there is an opportunity for significant transaction volume to be monetized. 2022 was an active year with the launch of our next generation APIs as we successfully launched our new API integration for QuickBooks Online, which alone boasts over 200,000 middle market customers. Not to mention APIs for Blackbaud, Acumatica, and Resmin, who combined pool of roughly 15,000 customers are multiple of our current total buyer customer base today. What's powerful about these API integrations is that they typically lead to a deepening of our technical, sales, marketing, and go-to-market partnership with these accounting solution providers, which provides a catalyst for accelerating our share of middle market customer base. We are confident that 2023 will accelerate that activity with API integrations across our eight vertical markets, along with planned development of several new sub-vertical focus areas while supporting growing horizontal and accounting system partners. In summary, we are very pleased with our results in the fourth quarter and our first full year as a public company. We believe that we significantly advanced our competitive mode serving the middle market, along with strategically, operationally, and financially positioning our business to achieve our revenue and profitability objectives as we enter 2023. As I discussed at the beginning, Our three themes of success in 2022, which included our talent, products, and financial performance, will also help position us well in 2023 and beyond to deliver our product roadmap and achieve our accelerated profitability and free cash flow objectives. That's not to say that we won't be tested and we'll have to navigate potential bumps along the way as we successfully have done throughout our previous 22 years. We believe that the current macroeconomic backdrop will remain choppy throughout 2023, and we continue to assess the impacts to our customers, and we are adapting accordingly. That said, we believe that while the macro picture creates near-term uncertainties, it also creates new opportunities to strengthen and grow our business as customers tackle revenue and cost pressures. Among these opportunities, we see openings for new verticals and sub-verticals for our offerings across our large and fragmented addressable middle market, which is still in the early stages of digital transformation and shifting away from paper invoices and paper checks. Market dislocations can also unlock acquisition opportunities, which have been largely dormant for us for the last 18 months due to various market reasons. Finally, macro uncertainty can also play to our competitive strength as middle market customers gravitate even more towards proven market-leading, differentiated, and well-capitalized providers such as Avid Exchange, thus bolstering and even accelerating our overall market leading position across the middle market. Overall, I am very excited about the level of innovation impact to both our buyer and supplier customers in 2023, along with reaching our profitability objectives for the year. With that, I'd like to turn the call over to my partner, Joel.
spk08: Thanks, Mike, and good morning, everyone. I'm excited to talk to you today about our fourth quarter 2022 financial results, which reflect continued execution of our growth strategies and continued macro uncertainty. Overall, we delivered another quarter of solid year-over-year financial performance. Relative to the implied fourth quarter 2022 business outlook, fourth quarter revenues came in better, driven largely by higher interest revenue from funds held for customers. That, together with expense control, contributed to a lower than expected adjusted EBITDA loss in the fourth quarter of 2022. As Mike mentioned in his prepared remarks, we're once again pulling forward our path to EBITDA profitability to 2023 from 2024. More on that later. Total revenue increased by 24.4% to $86.2 million in Q4 of 2022, over the fourth quarter of 2021. Organic revenue growth, which excludes the contribution of our Pay Clearly acquisition, which closed in January 2022, was 23.3%. Organic revenue growth was driven primarily by the combination of the addition of new buyer invoice and payment transactions, which reflect increased e-payments to suppliers, and the contribution of interest revenues. Revenue related to our political media advertising book of business for the fourth quarter and full year 2022 was $3.1 million and $8.5 million, respectively. This revenue contribution stems from the 2022 midterm elections and associated runoffs. As a reminder, because 2023 has neither the midterm nor presidential elections, We are not factoring any revenue contribution from political advertising in our 2023 business outlook. Back to Q4 2022 financial results. Our strong revenue growth also resulted in total transaction yield expanding to $4.79 in the quarter, up 14% from $4.21 in Q4 2021. Excluding the 4 cent contribution from the acquisition of Pay Clearly in the fourth quarter of 2022, the transaction yield of $4.75 increased 12.9% with roughly half of the increase driven by yield improvement and the remainder driven by interest revenue. Software revenues of $26.4 million, which accounted for 30.6% of our total revenue in the quarter, increased 12.5% in Q4 of 2022 over Q4 of 2021. The increase in software revenues was driven largely by growth in total transactions of 9.2%. Payment revenue of $59.1 million, which accounted for 68.6% of our total revenue in the quarter, increased 31% in Q4 of 2022 over Q4 of 2021, Payment revenues reflect the contribution of interest revenues, which were $5.8 million in Q4 of 2022 versus $1.1 million in Q4 of 2021. Payment revenues also reflect the contribution of the Pay Clearly acquisition. Excluding Pay Clearly, which contributed approximately $0.8 million in the quarter, organic payment revenue growth was 29.3%. Roughly two-thirds of the organic increase in payment revenues was driven by payment volume and the remainder driven by interest revenues. On a gap basis, gross profit of $49.9 million increased by 41.8% in Q4 of 2022 over the same period last year, resulting in a 710 basis point improvement in gross margin for the quarter to 57.9%. Non-GAAP gross margin increased 270 basis points to 64.9% in Q4 of 2022 over the same period last year, driven primarily by the contribution of higher interest and political revenue. Moving on to our operating expenses. On a GAAP basis, total operating expenses were $78.7 million, a decrease of 22.2% in Q4 of 2022 over Q4 of last year. The year-ago periods operating expenses reflect the impact of IPO transaction expenses, termination fees related to a facilities development agreement, and the recognition of non-cash stock-based compensation costs resulting from completing our IPO in Q4 2021. On a non-GAAP basis, operating expenses excluding depreciation and amortization increased 11.8% or $6.1 million to $57.3 million in the fourth quarter of 2022 from the comparable prior year period. However, on a percentage of revenue basis, operating expenses excluding depreciation and amortization declined roughly 750 basis points to 66.5% in the fourth quarter of 2022 from 73.9 percent in the comparable period last year. This highlights the operating expense leverage across sales and marketing, R&D, and G&A. I'll now talk about each component of the change in operating expenses on a non-GAAP basis. Non-GAAP sales and marketing costs increased by $2.3 million to $18.5 million in Q4 of 2022 over Q4 of last year, with the increase driven by the continued investment in our direct and channel strategies to acquire new buyers and supplier customers. Non-GAAP research and development costs increased by $1.8 million to $19.5 million in Q4 of 2022 over Q4 of last year. The increase was due to continued investment in our products and our platform. Non-GAAP general administrative costs increased by $1.9 million to $19.2 million in Q4 of 2022 over Q4 of last year, driven by a combination of higher expenses as we transitioned to a public company and an increase in performance-based bonus accruals due to continued strong operating and financial results. Our GAAP net loss was $25 million for the quarter, versus a gap net loss of $72.1 million in the prior year period, driven by the impact of IPO transaction expenses, a mark-to-market adjustment for convertible common stock liability upon our IPO, termination fees related to a facilities development agreement, and the recognition of non-cash stock-based compensation costs resulting from completing our IPO in Q4 2021. On a non-GAAP basis, our net loss in the fourth quarter of 2022 was $7.4 million, an improvement of $10.3 million compared to the year-ago quarter on solid organic revenue growth as well as interest revenues combined with expense leverage. On a non-GAAP basis, our adjusted EBITDA was a loss of $1.3 million in Q4 of 2022, compared to a loss of $8.2 million in Q4 of 2021 due to the aforementioned factors. Turning to our balance sheet for a moment, I want to touch on a few key items. We ended the year with a strong corporate cash position of $461.5 million against an outstanding total debt balance of approximately $83.7 million, including a note payable for $18.7 million. The year-end total debt balance reflects debt pay down of approximately $44 million from 2021. The corporate cash, meanwhile, is split roughly 60-40 between money market funds along with commercial paper and demand deposit accounts, respectively. The weighted average maturity on corporate cash was roughly 13 days, while the effective interest rate in our corporate cash position for the fourth quarter was roughly 335 basis points. Customer cash at quarter end was approximately $1.3 billion with an interest rate of roughly 2.5% for the quarter. During the quarter, we established a new $75 million credit facility, which substantially reduces our borrowing costs. Subsequent to year end, we increased our credit facility to $95 million from $75 million. I'll now move on to our full year 2023 guidance. In light of Mike's commentary about the opportunities and initiatives we continue to execute across our business, balanced with the macro cross currents and the potential for further volume impacts based on all information currently available, we expect total revenue for the year to be in the range of $359 million to $366 million. Our 2023 revenue outlook reflects approximately $30 million of interest revenues from customer funds, versus approximately $11 million earned in 2022. Also, as a reminder, we do not anticipate any political media revenue contribution in 2023 versus having recognized $8.5 million in 2022. We expect roughly 47% of the projected 2023 revenues in the first half, with the remaining 53% in the second half. We expect our non-gap adjusted EBITDA to be between break-even and 3.5 million positive EBITDA for the year. We expect EBITDA losses to occur in the first half and to reverse in the second half of the year. With that, I would now like to turn the call back over to the operator to open up a line for Q&A. Operator?
spk07: Thank you. We will now begin the question and answer session. To ask a question, you may press star then 1 on your telephone keypad. If you're using a speakerphone, please pick up your handset before pressing the keys. To withdraw your question, please press star, then two. We ask that you please limit yourself to one question. If you have further questions, you may re-enter the question queue. At this time, we will pause momentarily to assemble our roster. And the first question will come from Dave Koenig from Baird. Please go ahead.
spk02: Yeah. Hey guys. Thanks. And a nice quarter. And I guess my first question, it's kind of two parts that the software revenue grew sequentially at the fastest pace and probably seven quarters. And I often think of that is that's what you can control. That's based on new sales. Am I right about that? And then the corollary to that is the payments business. I know you're guiding to deceleration, but is it fair to think of it, the new sales part doing maybe a little better than normal. And it's really the stuff out of your control, the macro. is really causing the deceleration. Is that a fair way to think about this?
spk08: Yeah, Dave, this is Joel. Broadly, yes. And just specifically, first off, on software revenue, we can control that. The impact in the fourth quarter, you know, has a light impact associated with, you know, just some routine price increase. I would guide you, though, to we did have some kind of year-end one-time non-recurring kind of catch-up around some, you know, revenue share, et cetera. So I wouldn't guide that level of software yield necessarily going forward, but pleased with the outcome on software revenue. And then broadly, yes, relative to the guide, certainly reflects some of the emerging caution we see in spending across the business.
spk11: Yeah, and Dave, just to maybe add a little bit of flavor related to kind of top of funnel activity related to new customer ads, we continue to see really healthy engagement across really all the verticals of our business. And C-Current really topped the funnel activity up about 20% in that zip code over a year ago.
spk02: Gotcha. No, thanks. And then just my second question, the way you're guiding 2023 incremental margins, you know, it seems like you're guiding revenue up, you know, 40, 50 million, something like that, with about 35, 40% incremental margin to drive that profitability. Is that, do you think, kind of a normalized, kind of go-forward incremental margin? Just wondering around that.
spk08: Yeah, I mean, good question, Dave. Like broadly, we're pleased with the steady expansion of gross margin across the business. You know, remember our long-term target, 75 plus percent. And we said as we begin to approach that 70 percent zip code, we see the business turning profitable, which is reflected in the guide. You know, we did certainly have some impact, you know, annually and quarterly, depending on, you know, sort of the float and political contribution. But even stripping that out, we do see good, steady gross margin expansion going forward.
spk21: All right. Thanks, guys. Thanks, Dave.
spk07: And the next question is from Will Nance from Goldman Sachs. Please go ahead.
spk27: Hey, guys. Good morning. I wanted to follow up on maybe some of the payment volume trends that you guys spoke about. I know both the software and the payment side are kind of largely volumetric driven. You mentioned seeing lower transaction retention trends. I'm just wondering, could you maybe touch on average transaction size and how it's impacting payment volume as well? And then, you know, maybe just more of some market color. I mean, when you talk about seeing a slowdown in transaction retention, is it more across the vertical businesses, the horizontal parts of the business, and any kind of noticeable trends or delineations across various parts of the business? Thanks.
spk08: Yeah, thanks, Will. I'll start it off just, you know, adding a little bit of color. Again, I kind of mentioned in the answer to the first question that we did see during the fourth quarter that some emerging caution in spending across really all our buyers and all our verticals, fairly broad-based. And what I would say about that is as we look closer, what we see is customers adjusting largely their discretionary spending. So not necessarily vertical specific, but sort of spend type specific. And things like advertising and marketing, professional services, in some cases, tenant improvement projects, et cetera, but still pleased that in the face of these kind of macro crosscurrents still retaining over 100% of the transactions year over year, but hopefully that gives you a little bit of color in what we're seeing for the quarter and what's kind of baked into our guidance going forward. Mike, I don't know if you want to add anything from a market perspective.
spk11: Yeah, I'd say maybe to follow up on my last comments to Dave related to top of funnel activity, And when you look across kind of our, you know, all the different verticals plus the horizontal, you know, maybe, you know, kind of current areas where top of funnel is kind of exceeding our expectations would be in the horizontal slice is one good example where, you know, driven by, you know, channel partners such as NetSuite, you know, Acumatica and others like that. We're seeing really strong engagement. The other one being in some of the new, what I call, you know, kind of emerging vertical markets. that we've talked about. I highlighted one of them, you know, on the call today within, you know, hospitality with Hampton Gulf as a good example. And we're seeing some really, you know, emerging trends related to the hospitality vertical as well as, you know, I'd say a subsector of our healthcare vertical being long-term care centers. So those would be, you know, some examples on, you know, that are kind of probably exceeding our expectations. We really have one vertical that is, you know, kind of low expectations currently, and that's with our financial services and kind of, you know, tier two, tier three banks. They've been more cautious related to taking on kind of new, you know, projects, initiatives related to, you know, digital transformation. And then, you know, we have a number of verticals that have been more kind of flat year to year. Real estate would be a good example of that. So, but again, you know, really good diversification and collectively across all verticals, seeing top of funnel activity up about 20% over a year ago.
spk27: Got it. Super helpful. And then just maybe if I can ask a quick follow-up on the intelligent data capture. I was wondering if you could kind of size the pie of expenses that you guys are currently devoting towards the invoice ingestion part of the business. And when you think about, in the context of the 75% gross margin target and I think the 10 points of gross margin expansion you guys have kind of outlined more over the near term, Like, is this kind of, was this something that was contemplated as part of that guide, and I guess how much of that improvement can you guys attribute towards, you know, the rollout of the IDC?
spk11: Yeah, maybe I'll start by, you know, giving a little, you know, flavor to, you know, that particular, you know, kind of product offering, and Joel can kind of follow up with some more details. So, you know, IDC stands for Intelligent Data Capture, and this is a project we've been working on for the last couple years in partnership with Microsoft, and really excited about how One of the challenges we and everybody in this business has is invoices are non-standard documents. Every supplier has a different form. Every accounting system has different forms of invoices. And they get delivered to the supplier in many different forms. Obviously, we're driving electronic receipt of invoices as much as we can. But what IDC does is it enables to kind of read and capture the data elements across all these different forms of invoices in a standardized way. And so certainly taking, you know, Microsoft's, you know, new OCR capabilities combined with AI and machine learning and then training it on, you know, literally 20 years' worth of Avid Exchange invoices, we think we're in a huge advantage of really driving, you know, automation in that front-end process. And I think that's embedded in our confidence level of getting to 75% plus gross margins over time. Maybe, Julie, you provide a little bit of flavor on components.
spk08: Will, your follow-up was just the degree to which we've contemplated that, the impact in the near term. I think we're excited to see that potentially, again, I would guide that a more significant impact likely in 2024, but we do expect in the back part of 2023 to see some unit cost improvements and so some efficiencies as a result directly of IDC.
spk07: Thank you. And our next question is from Ramsey Elisal from Barclays. Please go ahead.
spk12: Hi. Thanks so much for taking my question. I wanted to follow up on, I think, Will's prior question and your response there and just get a little bit more color from you in terms of the magnitude of macro pressure that's sort of factored into your guide. I'm just trying to understand better whether your guide contemplates sort of like further deterioration in conservatism or just more sort of a steady state in terms of what you're seeing today?
spk08: Yeah, great question, Ramsey. Let me just sort of hit that head on. So we talked about beginning to see over the course of the fourth quarter this sort of emerging challenge, cross-currents, whatever you want to call it. And we factored that together with everything we're seeing in the trends in the business into the guide. So it certainly contemplated you know, to the extent that we would, you know, be, you know, sort of beat that meaningfully, it would need to be a fairly, you know, abrupt reversal of those trends. And so we're expecting that to exist for the year in our guidance. Yeah.
spk11: And maybe, Randy, to just give you a little longer-term view, remember, we've been at this for, you know, 20-plus years and certainly navigated through a number of cycles. And, you know, We're not seeing anything different than what we've necessarily seen in other economic cycles. The middle market is a pretty resilient group of companies related to very few companies go out of business, but they do manage their expenses and certainly are more cautious related to discretionary spend. And then we typically see our middle market companies, those type of expenditures snap back pretty quickly as we exit a cycle.
spk12: Got it. And I also wanted to ask separately about pricing as a lever that you may potentially have deployed or could deploy. I'm just trying to think about that across your business, especially in this kind of context of macro distress. Is pricing a contributor to margin or how should we think about that?
spk11: Yeah. So it's a really good question and one that we talk a lot about internally because based on our market leading position, and just overall volume of customers across the middle market, we have significant pricing power. Having said that, the number one objective that we're focused on is in a market where still 60% roughly of the middle market has not yet adopted automated solutions, how do we create incentives for adoption? And we certainly don't want price to get in the way. So it's a delicate balancing act that we're you know, that we're following related to, you know, having some, you know, year-over-year, you know, kind of, you know, cost-of-living type increases, but are certainly sensitive to the amount of increases that we're passing through to not get in the way of our adoption objectives.
spk07: Thank you. And the next question is from Andrew Bowe from SMBC NICO Securities. Please go ahead.
spk18: Hey, guys. Thanks for taking the questions. just want to think about the building blocks to getting this back to the 20% growth algorithm that you outlined in your prepared remarks. And in that context, I wanted to kind of hone in on the political cycle. I mean, Joel, the disclosure around the 8.5 million in 2022 is helpful. And maybe taking that number and thinking about, you know, where that goes in 2024. I mean, is there market research that you've done that can kind of directionally point people to where that could be and, either from a magnitude or time perspective?
spk11: Yeah, so I love that question, Andrew. That may be a gold star question that we get about, you know, thinking about, you know, those building blocks. And I kind of think of them in, you know, as, you know, kind of base business that we have today. And you hit a really good point around the political. Actually, I was in Washington, D.C. yesterday. We had our media customer advisory board meetings, and with our top media customers, including the political sector. And what's really interesting is just a couple political cycles ago, that sector hit $5 billion of spend in the political sector. And in 2024, the industry is expecting to break $10 billion of spend. Today, we have roughly 30% of the payment transactions running through our platforms. So certainly we're going to benefit from the overall kind of growth in political advertising spend overall. So that's kind of inherent in our existing business. And then I kind of think of this, this is a really big year for us in terms of innovation and new product delivery. And product delivery kind of goes in cycles. And what we're delivering this year in kind of three big buckets, starting with invoice accelerator, 2.0 offerings, which has a lot of excitement both within the four walls of Avid Exchange as well as in the outer market. We're going to be in market during the second half of the year with our 2.0 version of that offering. In addition, we probably have the biggest payload we've ever had in terms of new integrations, new accounting system, ERP integrations that we're going to be delivering this year for our customers. And then combined with our new payment platform, And so those are the building blocks from a product perspective to, you know, drive 24, 25, 26, you know, kind of, you know, revenue growth and our confidence when you look at any kind of multi-year period, you know, that will be, you know, north of our 20% organic growth targets.
spk18: No, no, helpful to hear all that laid out like that. One other question if I could squeeze in, maybe there's nothing here, but just wanted to touch upon what you're seeing on the supplier side of the world? I know that the buyer spend moderating in January and February is something that's kind of played in the guide, but is there any elements of macro weakness impacting the supplier side of the business that would also kind of influence the full year guide?
spk11: Yeah, that's a really interesting question and one that, you know, we study a lot because there's multiple things, you know, kind of happening at the same time. You know, so certainly, you know, we've been active and very aggressively adding new suppliers to our network. Our supplier customers were up over 16% last year. While we're doing that, we're also noticing that more suppliers are taking advantage of some of the data rate tiers that, in our case, MasterCard offers to get reduced interchange based on how they process the transaction with the data. And so we actually, although in the short term it's a headwind perhaps on revenue if you think of it that way, we actually think it's a very positive element because what it does is it's driving adoption and it also drives retention of those suppliers continuing to accept cards. And they're using the data that we provide them as one of the key benefits of being on the Abbott Pay Network to be able to be eligible to use that data to get better rates by qualifying for different rate tiers based on the data they're using the process. So although it may be, you know, kind of negative in the short term related to a supplier, you know, using a data tier, long-term we think it's a really positive element for, you know, long-term retention as well as adoption for suppliers of, you know, electronic payments, whether it be a virtual card payment or even our Avid Pay Direct.
spk07: Thank you. And the next question is from Brian Keene from Deutsche Bank. Please go ahead.
spk19: Hi, guys. Good morning. Just was thinking about how to model this out in term of cadence by quarter, anything to think about, Joel, and then any high-level comments also just on the key metrics on transactions or yield or volume, how to model that out for the year, any puts and takes or any direction you can give us.
spk08: Yeah, Brian, I can tell you, you know, what our typical guidance cadence is just to provide annual guidance and update that quarterly, but certainly we're seeing some different trends and knowing what the political and flow dynamics. What I thought I would share on this call is that, you know, we sort of see a range in Q1. I'll go ahead and sort of talk about a revenue expectation for Q1, kind of between $81 and $83 million within that overall range. And there's a few things to remember when you're thinking about those quarters. One, there's no political in Q1 when there was roughly a million last year. And there was about three million in the fourth quarter. So if you think about the quarterly cadence. The other thing that I've thrown out is float revenue first quarter last year was about $1.2 million and in the fourth quarter that we're reporting now is about 5.8. So hopefully that gives you a little bit of color. to think about the quarter.
spk19: No, that's helpful. And, Mike, just on the M&A front, obviously curious if there's any movement there since that's been a little bit stagnant, as you mentioned, for the last 18 months.
spk11: Yeah. Well, it's one of the – what I'd say kind of the internally at Avid Exchange, there's lots of activity in terms of our – you know, conversations that we're having with lots of, you know, kind of players in the market, especially those that are in, you know, smaller players and different industry verticals that we're targeting. I would say that our expectation is that we're going to start seeing, you know, greater activity related to those type of, you know, providers looking at evaluating, you know, sale opportunities during probably, you know, the second half of this year going into next year. A lot of them were benefited from raising capital over the last two years, so they're not yet in a position of having to go back to the markets to raise capital. We think that'll be the natural catalyst for them then evaluating whether they want to go down that path or actually pursue a sale. So our current corporate debit activity is to stay in touch and to have lots of conversations so we have a really good sense of the market when those opportunities arise.
spk07: And the next question is from Josh Beck from KeyBank. Please go ahead.
spk16: Yep. Thanks so much for taking the question, team. I wanted to double-click a little bit. I think it was Mike's comments around discretionary spend. So, yeah, I think what we've heard from some other companies in the B2B and, you know, general back office space has been, you know, customers have pulled back on advertising, they've pulled back on P&E. I'm just curious, like, are those the types of discretionary elements that you may be seeing a little bit of a pullback within? And does that really encompass all of your verticals, or is it maybe more so, you know, certain ones? You obviously called out financial services. Some color there would be great.
spk11: Yeah, so first of all, I would say, We're seeing it, you know, kind of broad-based across all verticals, you know, some of that discretionary spend pullback. And, you know, we kind of think of it as what we've been able to ascertain is really falling into kind of three buckets, you know, number one being kind of advertising and marketing-related spend, the second one being kind of professional services, consulting, administrative-type services, and the third being some, you know, kind of tenant improvement build-up projects, you know, for expansion. And the last one is probably geared towards more construction, real estate, but really broad-based impact that we've seen across all the verticals. But again, what I would say, though, we're not seeing any dramatic fall-off of any particular span. It's really slowing of these categories on a nominal basis. which is consistent with what we've seen in past economic cycles across the middle market.
spk16: Okay, yeah, certainly it seems like a little bit of a belt tightening, if you will, which is a pretty consistent theme that we've heard. The other question was with respect to the funnel, it does sound like the top of the funnel activity has been encouraging. I guess I'm curious to hear about the conversion from the top of the funnel to the middle of the pipe to the later stages of the pipe. How is that progressing?
spk11: So really good question, Josh. So when we think of, you know, one of the things important to recognize, you know, top of funnel activity is just as it's designed, it's the top of the funnel, but a lot of things have to happen before it turns into revenue. So you have to go through a sales cycle and then an implementation, you know, configuration cycle, and then once a customer is live, an adoption cycle. But on the sales cycle side, you know, kind of the two metrics that we, you know, kind of focus on are one is you know, any changes to close rates, and then B would be the timing, the sales cycle timing. And so we see no changes to overall close rates. Those are consistent to what we've seen historically. And then the second one is related to timing. This is where we, you know, have seen what historically we saw as a 60- to 90-day sales cycle. Across the different verticals, we're seeing that being extended by maybe five to ten days in terms of overall sales cycles.
spk10: So that's where we are seeing some impact.
spk15: Thanks for the call, Mike. Thanks, Josh.
spk07: And the next question is from James Fawcett from Morgan Stanley. Please go ahead.
spk25: Thank you very much. Thanks for all the detail today. I wanted to go back quickly to your gross margin and the incremental margin that you're having there. And I'm wondering if you can help strip out at least some of how we should think about like float benefit versus just natural leverage. And I guess as importantly, is there any type of rule of thumb you can share with us about how that float can move around at least in terms of your planning operations in the event that interest rates move around, like if interest rates move 50 basis points or whatever metric you want to use.
spk08: Yeah, gotcha, James. Okay, so good question. I made a couple comments on gross margin, but I'll unpack it a little bit further. Again, I think I mentioned already, good expansion year over year. Again, this is the The sort of the march we're on to sort of steadily improve gross margin to the point of that long-term target of 75% and sort of in, you know, sort of what we see ahead of us is getting into that 70% zip code. So 320 BIPs year over year, you know, for the quarter or for the year, 64% up from 60.8. And then on the quarter, you know, a little less, 270 BIPs. We did see float benefit. which is a positive feature of the model. But if I then, let's take a look at gross margin and just sort of pull out the impact of both float and political advertising, because we recognize that you've got some puts and takes. So just to give you a sense of the impact there, I would say that the inclusion of the political business added about 100 bps in 22 for the year and for the fourth quarter. And then float added about 100 bps to gross margin for the year in about 200 bits for the quarter as rates continued to ramp. And so taking out both, you're up about 160 bits for the year. And again, on improved yield, mix, and efficiencies, that steady progression of gross margin expansion. But then for the quarter, we were down about 40 bits. And so we've talked before about, as we've managed expectations going into Q3 and then going into Q4, about our cloud costs ramp, including some incremental headcount associated with getting fully in the Azure public cloud. You see a little bit of that impact there, along with this spend softening that we called out separately in Q4. And so looking forward, stripping both float and political out, we see good margin expansion continued on our way to that profit that we're calling in guidance. And then your final question just around rule of thumb, I think what we've talked about is you should think about our float revenue as roughly 120 bits off of Fed fund rate on a lag. And our, you know, as I mentioned in our prepared marks, our guidance calls for about 30 million of float revenue for 2023.
spk25: Got it. And then just, I really appreciate that. And just as a quick follow-up to finish out that, You guys have the benefit of having run this business for quite a while. As rates increase, do you see a change in your customers and those that are participating in the network's behavior in terms of how they pay or other things that would affect the underlying deposit amount effectively?
spk11: Yeah. So part of our business model is is that we, in terms of kind of how we manage the flow of funds, that's consistent in any scenario, regardless of what kind of rates are related to deposits. And what I would say is that across the board in the middle market, our customers are trying to solve for a more efficient automated process. That's mission number one. I think probably what you're getting in terms of managing flow, cash flow, things of that nature, monetization of flow, is probably more of an enterprise focus of companies. Our customers are just trying to get their suppliers paid in an efficient way, reduce the manual process and the paper process that they're going through today. We don't typically see that dynamic. And again, our characteristics are, in terms of how we manage the money movement, customers, when they send a file directly from their underlying accounting system, and now we're up to over 225 different systems that we're integrated to, that triggers the flow of funds immediately into our platform as well. So the customers still control the timing when they pay their bills.
spk23: Right. That's great and great setup. I appreciate all that detail.
spk07: Okay. Thanks, James. And the next question is from Timothy Chiodo with Credit Suisse. Please go ahead.
spk26: Great. Thanks a lot. Appreciate all the extra color on IA 2.0. I want to hit a little bit on that just across three areas, one being the credit risk, assuming you've disclosed that you do assume that, but it's small and you have the data, so not an issue there, but just wanted to clarify anything you could comment there. And then in terms of the funding issue, assuming that you're funding that today, if that could change over time as the program expands. And then related to that, is there a rough percentage of TPV that you think about that might be addressable to the invoice accelerator program in terms of how much penetration the program could see over time? Would appreciate any of that context. Some of that kind of today and some of that might evolve over time.
spk11: Right, right. No, that's a good question, Tim. So first of all, you know, on the credit risk standpoint, You know, we have the benefit of having a true two-sided network that both the buyer and supplier are both on the network, and we have the benefit of seeing all the historical transactions that they've done between the two, you know, parties. And so we believe, and again, although we're launching our 2.0 offering, we've been in the market for the last several years with our 1.0 offering and have seen, you know, all the different examples of, you know... you know, buyer and supplier behavior related to these type of transactions. So we feel really good about, you know, that element of it, and that'll be a kind of a highly automated, you know, kind of credit process. Related to the underlying, you know, funding element, you know, today we are doing our own balance sheet. However, that is something that we're, you know, in our business model that we're planning to change. We view that we're, you know, roughly maybe 18, 24 months away from having those balances be in a way that it's exciting, you know, for probably one of our existing partners. We have, you know, a large stable of, you know, bank partners that have been talking to us for, you know, for the last couple years about being able to take this off balance sheet. And so we absolutely expect that we will do that, and that's part of our long-term model. As related to the last part of the question, you know, How we think of it is that this product is really best suited to help the cash flow needs of our small business suppliers. We anticipate that roughly of our total supply pool, about 60% of our suppliers are small businesses. And so that's kind of the target market that we're making this offering available to. And I think one kind of insight stat that we've kind of shared routinely, which is really what makes us excited and what led to really kind of the building of our 2.0 offering is that over the last year or so, we did notice that when suppliers were taking advantage of our invoice accelerator offering, within 90 days, they came back for ongoing advances. So we're really excited about the impact that this is going to have long-term for our business.
spk26: Michael, thank you. Those are great, clear answers and point well taken currently on the balance sheet, but as it scales and you have more of a time series of data, it could take it off. So thank you for all that and the context on the SMB penetration or the portion of TPV. No, thanks, Tim.
spk07: And the next question is from Brent Braceland from Piper Sandler. Please go ahead.
spk04: Thank you. Good morning. You know, Mike, it sounds like there's a lot of optimism here, top of funnel. It sounds like you got a lot of new products that could help growth going into next year. It sounds like the real near-term challenge is just the mid-market and belt tightening. Looking at past cycles, trying to assess here how bad does the mid-market get relative to TPV growth? I mean, are we talking prior cycles where you saw TPV go flat or on a year-over-year basis? Does it go negative? Temporarily, the good thing about recessions is they are temporary. But what can you tell us relative to past cycles within the mid-market on trying to assess near-term where TPV growth could go? Thanks.
spk11: Yeah, so I think, so first of all, I particularly look at it in kind of two lenses. One is the underlying health of our middle market supplier, I mean, buyer-customer. And the second one is the impact on their transactions. Within the last kind of negative cycle, being kind of the 207, 208 cycle, we had one customer go out of business across the middle market through bankruptcy. And so we literally retained close to 100% of our customers from that perspective. So that really demonstrates the resilience of the middle market. I would say on kind of different transaction flows, what we've seen, and again, we were not in the payments business in 2007-2008. We launched the payment network in 2012. But extrapolating from invoice volumes, typically what we've seen in the past cycles is up to kind of a 5% headwinds across the different verticals. within the middle market. And then, you know, it's usually geared across this discretionary spend, you know, delaying, you know, improvement projects, capital expenditures, things like that. And then they usually get caught up and kind of, you know, snap back to those types of expenses pretty quickly, you know, exiting the cycle. So that's, you know, what we've seen historically. And I think what we're seeing currently is consistent with, you know, what we've seen historically. There's nothing that's, you know, really an anomaly that, you know, we're saying, hey, we haven't seen that type of behavior before.
spk04: Got it. And so it sounds like little to no churn impact. Do expect some sort of 5%-ish headwind to transactions processed, and then obviously the variable is going to be how much discretionary expense impacted. But that's super helpful. That's all I have. Thank you.
spk11: Yep.
spk07: Thanks. Thanks, Brent. And the next question comes from Darren Peller from Wolf Research. Please go ahead.
spk17: Hey, guys. Thanks. Just a quick one. It's good to see that the profitability levels have been pulled up a bit. I mean, maybe just a reiteration or revisiting what you guys expect and what your plans are on expenses for the year and the next couple of years and how you plan on managing that and balancing that. you know, your growth investments versus profitability going forward now into 24 and 25 and how much of a dramatic uptick we can hopefully see in those levels of profitability as part of your story.
spk08: Yeah, Darren, I'm happy to take that one. So, you know, again, we, you know, we're kind of pleased to bring forward by a year that profitability point in our guidance in the face of obviously some uncertainty. And so what that reflects is, just a lot of discipline on the part of management to sort of be super prudent but to continue to invest in the growth we know lies ahead even on the other side of whatever this season is that we're in. And so maybe one thing to call out is we do see kind of EBITDA negative in the front half of the year, EBITDA positive in the back half. I'm not sure if I made that clear before. And then, you know, 24 and 25, it really depends on, you know, what – what the macro is doing. So I would need to underscore any comment I make about, you know, we know that there will be an end point. We don't know when that would be. But we're really focused on, you know, being a profitable business, you know, exiting 23 and thereafter. But also we have a huge market opportunity ahead of us. And so we're going to be disciplined and use, you know, sort of the capital that we're able to generate ourselves to invest in the business going forward.
spk11: Yeah, maybe one thing that Darren and I'd add to Joel's comments would be, you know, again, we're in a long game here. You know, I don't know, it's spring training and baseball. So maybe, you know, we're in the, you know, bottom of the first heading into the second, you know, to give you context. So it's really early in the, you know, overall game that we're playing. And still, you know, we're seeing, you know, roughly 60% of the middle market have not yet adopted any solutions related to automating their accounts payable or payments. And so we're balancing that investment and what we can do to drive that incremental adoption each year, as well as that efficient growth to maximize profitability. So I would say we continue to invest in what's required for the adoption of the market. And maybe this also is a little opportunity to kind of advertise our upcoming June 1st analyst day. I think we'll be diving, you know, deeper in some of these, you know, questions as well as providing some updated, you know, long-term targets related to gross margin. That'd be really helpful.
spk08: Yeah. And just to cap it off, Darren, I think that the thing that I would say as we wrap that question is we do have a lot of optionality. So we have uncertainty relative to the macro, but we're focused on investing in that growth, but we kind of have a lot of levers available to us to do so. So great question.
spk17: Guys, very quickly, I didn't hear an update on the number of new buyers added throughout 2022. Maybe I missed it, actually, but I think it was 8,000 at the end of 2021.
spk08: That's right. Yeah, we finished here at 8,800, so 8,000 went to 8,800 at the end of 2022.
spk17: Okay, and you're still expecting a decent number of net new, or I know it's a tougher macro, but?
spk08: Yeah, I mean, look, Mike made a comment that we're really kind of encouraged by the top funnel we see as we enter the year, and so optimistic that we can continue to add buyers, along with continue to see good net retention expansion, yield expansion, and deliver on the growth we've committed to.
spk17: Cool. Great. Thanks, guys.
spk08: You bet.
spk07: And the next question is from Tin Jin Huang from JP Morgan. Please go ahead.
spk14: Hey, Mike and Jill, I know you guys have answered a lot of questions already. I just have one more, just on transaction revenue retention. Hey, no, happy to be on the call. Just on transaction revenue retention, I think it's 103. Did you highlight or say what you're thinking for retention? That's a metric for 23, but what I really wanted to hear was what has the historical rate look like? I think it's touched 107. I think it's hovered around 103, 104, but If we go further back, how has that trended?
spk08: Yeah, great question, Tenjin. And you're right. We've sort of said that we see, and we have seen historically kind of pre-pandemic, kind of that 104, 105-ish retention, just underlying growth across our buyer's volume. We saw that dip abruptly and then return gradually over time that sort of gave rise to that 107 that you referenced. It was higher even in the quarter's post-COVID recovery. But we would expect kind of, I don't know, normalish in the 105, 104 range. We don't guide that specifically in our forward guidance, but certainly do see a little bit of an impact there from some of the belt tightening that we talked about.
spk22: Got it. Thank you.
spk07: Ladies and gentlemen, this now concludes our question and answer session. I would like to turn the conference back over to Michael Prager for any closing remarks.
spk11: Thank you. Well, again, I wanted to thank everyone for joining us here today. We're excited about the opportunities ahead of us in the large opportunity that we're playing related to accounts payable and payment automation across the middle market. And we believe our leadership puts us in a strong position to capitalize on this opportunity. Finally, I wanted to remind everyone about our upcoming Investor Day on June 1st in Charlotte, North Carolina. With that, we'll close the call.
spk07: And thank you. The conference has now concluded. Thank you for attending today's presentation. You may now disconnect. Thank you. Music. Thank you. you Bye. you Good morning, everyone, and thank you for joining us for the Avid Exchange Holdings, Inc. fourth quarter 2022 earnings call. Joining us on the call today are Mike Prager, Avid Exchange co-founder and chief executive officer, Joel Wilhite, Avid Exchange's chief financial officer, and Subhash Kumar, Avid Exchange's head of investor relations. Before we begin today's call, management has asked me to relay the forward-looking statements disclaimer That is included at the end of today's press release. This disclaimer emphasizes the major uncertainties and risks inherent in the forward-looking statements the company will make this afternoon. Please keep these uncertainties in mind, risks in mind as the company discusses future strategic initiatives, potential market opportunities, optional outlook and financial guidance during today's call. Also, please note that the company undertakes no duty to update or revise forward-looking statements. Today's call will also include a discussion of non-GAAP financial measures, as that term is defined in Regulation G. Non-GAAP financial measures should not be considered in isolation from or as substitute for financial information presented in compliance with GAAP. Accordingly, at the end of today's press release, the company has provided a reconciliation of these non-GAAP financial measures to the financial results prepared in accordance with GAAP. I will now turn the call over to Mike Prager. Please go ahead.
spk11: Thank you, everyone, for joining us today. Joel Wilhite and I are excited to discuss Avid Exchange's fourth quarter 2022 results. We had another quarter of healthy financial and operating performance, leading to a strong finish in our first full year as a public company. And what a productive and successful year 2022 was. as highlighted by three core themes to our success, which include our talent, our products, and our financial performance. Our first theme relates to the incredible talent we continue to assemble across all our key functions to support our objective of delivering profitable, long-term organic 20% plus average revenue growth for our business. This is highlighted by the recent elevation of Dan Tree's to his new role as president, along with the addition of James Sutton as our new chief revenue officer, driving both buyer and supplier customer sales of our business. With this new organizational structure, I believe we will foster greater organizational agility and operational synergies by bringing sales, marketing, operations, and product management under Dan. At the same time, this new structure will enable me to further focus on our longer-term strategic growth and operational efficiency efforts, along with leading our corporate development initiatives for future meaningful acquisitions and strategic partnerships. I could not be more excited to partner closely with Dan in both driving and executing the future growth of our business. Secondly, we significantly advanced our product capabilities with new API integrations and partnerships built on our highly scalable Avid Connect integrations platform, along with key new product launches, such as our new next-generation purchase order management and three-way matching tools for purchase orders, invoices, and receipts. Straight through virtual card and ACH processing capabilities to aid in supplier reconciliation while eliminating their manual data entry of card information, along with cross-border payments in our new Avid Analytics offerings. We also kicked off key new product initiatives related to our Next Generation Pay Platform and Invoice Accelerator 2.0 offerings, which we believe will drive meaningful revenue growth in future years, as well as address a growing demand from our small business suppliers to have access to cash flow management and supplier financing tools to better manage their cash flow and run their businesses. Lastly, related to financial performance, We are capitalizing on our strong operational and financial results, including our continued acceleration towards profitability. I'm excited to share with you that we now expect to be EBITDA profitable for the full year of 2023, which is a pull forward of our previous 2024 breakeven target. The strength of our overall Avid Exchange flywheel business model enabled us to generate growing float income as an embedded monetization lever for the management of our buyer-customer's full payment file and the management of the remaining paper checks. One of the key metrics that we focus on across our leadership team, and that I believe is a good barometer of the strength of our business, and demonstrates the power of our Avid Exchange flywheel business model and the impact of our true two-sided Avid Pay network, is our transaction yield metric. which we've increased incrementally every quarter for the last two years from $3.52 to $4.51 per transaction. Our strong operational performance combined with our accelerated path towards profitability this year in 2023 and our overall financial strength enabled us to recently renegotiate a new 95 million dollar credit facility on favorable terms to substantially reduce our borrowing costs while partially deleveraging our ready strong balance sheet with a very productive 2022 behind us we're entering 2023 with a fresh set of new product introductions and integration initiatives to help buyer and supplier customers leverage the power of our accounts payable and payments automation platform to drive digital transformation of their back office. We'll provide more details around our product momentum and technology roadmap for 2023 shortly after I touch on the highlights of this past quarter and the year that just ended. On today's call, I'd like to cover three topic areas which include, number one, our perspectives on our fourth quarter results. Number two, review of our year-end Avid Exchange business flywheel metrics and our key initiatives for this calendar year. And number three, along with insights and trends we're seeing related to the macro impacts to our business and our middle market customers. Despite a year of mounting macro uncertainty across the general economy, we remained laser focused on executing those things that we control. Specifically, we remain steadfast in our deepening of our competitive moat and advancing our proprietary two-sided Avid Pay network. We did this through the disciplined execution of our playbook across the four growth years of our Avid Exchange business flywheel. Our flywheel framework is designed to drive new software and partnership integrations, product innovation, operational execution, and value creation for our buyer and supplier customers along with our valued shareholders. We believe our solid year-over-year and quarterly financial performance is proof of our execution. For the fourth quarter ending December 2022, we delivered revenues of over $86 million, which grew at a rate of over 24% compared to the same period last year. This now marks six consecutive quarters of exceeding our internal financial targets. and delivering 20 percent plus comparable organic revenue growth. Non-GAAP gross margins expanded to almost 65 percent in the quarter, up 270 basis points on a year-over-year basis. And we further narrowed our non-GAAP adjusted EBITDA losses to 1.3 million in the quarter relative to our implied business outlook expectations. While numbers only tell part of the story, Our customers and their adoption of our automation software products complete the story, and there are no better evangelists for our value proposition than our customers. Take Chief Financial Officer Ken Osh of Piedmont Service Group, a Raleigh, North Carolina-based heating, ventilation, air conditioning company, or an HVAC company. Piedmont specializes in providing energy efficiency industrial HVAC solutions to help commercial, industrial, and government organizations lower their operating costs. Ken manages an accounting team of 15 associates utilizing the Microsoft Dynamics Great Plains accounting system. Piedmont was drowning in thousands of paper invoices and struggling to match them with purchase orders to get their suppliers paid on time. Thanks to Avid Exchange, when auditors needed information and GMs asked about certain invoices and need quick replies, Ken immediately can access the key information and reports to get them their answers. We tell people all the time about Avid Exchange, Ken said, and what it has done for our business, streamlining our accounts payable and eliminating the need to send paper checks, replied Osh. The power and stickiness of our value proposition can be seen across many industry verticals, including one of our emerging sub-verticals of hospitality. Hampton Gulf is another powerful story that speaks to our success in solving our customers' problems. Florida-based Hampton Gulf is a premier golf course hospitality management company with 2,600 associates that manage 30 golf course and facility locations throughout the United States. Using QuickBooks Enterprise as its accounting system, Chief Financial Officer Dede Franklin manages a team of 16 associates overseeing the day-to-day processing of invoices and payments and onboarding new Gulf courses to the company's accounting system. Prior to adopting Avid Exchange's accounts payable and payments automation solutions, Hampton Gulf was scanning stacks of paper invoices and pulling them from emails while cutting paper checks. After adopting Avid Exchange's full invoice-to-pay solution, which seamlessly integrates into QuickBooks Enterprise, D.D. Franklin articulated our impact to their business pretty well by saying, automated AP is a no-brainer. Avid Exchange's automated invoice and pay offerings are essential to our business, and onboarding is such a simple process. It's the first of our critical systems that we train new hires on. I had no idea how truly exceptional automated AP can be, along with the economic and efficiency impact to our business. Now I have no idea how I ever survived without it. Thanks to middle market customers such as Piedmont and Hampton Gulf, we closed 2022 on a strong note as reflected in our year-end operating metrics. So let's take a closer look at those metrics in the context of our flywheel. During 2022, we increased the total number of buyer customers by 10% to 8,800 from 8,000 in the prior year, driven by delivering great AP automation software under year one, of our flywheel. With a large and highly fragmented total addressable market of approximately 435,000 middle market companies in the United States alone, representing $400 billion of untapped opportunity, growth in buyer customers was once again broad-based across all of our eight core verticals. This growth in buyer customers was a result of our hybrid go-to-market strategy. Contemplating our strong buyer growth was supplier-customer growth of 17% in 2022. The networking effects of buyers bringing their suppliers to our two-sided network culminated in us approaching 1 million suppliers on our Avid Pay network. The resulting addition of new buyer and supplier customers drove increased transactions onto our two-sided network and our spend under management in year number two of our flywheels. Transaction volumes on our network reached 70.2 million, or rising year-over-year 12.3%, with our total payment volume increasing roughly 31% on a year-over-year basis to $68 billion in 2022. This increase in total payment volume was driven by growth in payment transactions, contributions from the FastPay and PayClearly acquisitions, coupled with some vertical mix impact. The increase in total volume reflected 19% year-over-year rise in spend under management to $215 billion. And given our growing transaction volume, we remain focused on maximizing our industry-leading e-payment monetization, which is the secret sauce, as we refer to it, by converting suppliers to one of our various forms of electronic payment on the Avid Pay Network under Gear 3 of our flywheel. In 2022, e-payment transactions on the Avid Pay network grew by 16% from the prior year, roughly in line with our supplier growth numbers. We believe this underscores the overall value proposition of our Avid Pay network for our suppliers. The sum of execution and growth across the business flywheel encompassing buyers, suppliers, and transaction monetization resulted in growing our all-encompassing transaction yield metric, which was up over 13% to $4.51 per transaction from $3.98 per transaction in 2021. And we ended the year with net transaction retention rate of over 103%. As we enter 2023, we are mindful of the macro cross-currents related to the rising interest rates and inflation with their potential impact to our customers and our business. While we continue to be encouraged by our top of funnel sales activity, we have seen some moderation in transaction retention trends across several of our verticals. While we don't want to over-interpret the trajectory in volume trends and retention, we are paying daily attention to all of our key metrics and continue to run strategic and operational scenarios that preserve optionality should any of the macro headwinds markedly shift and have a greater impact on our middle market customers. That said, we plan to capitalize on the building blocks that we put in place throughout 2022 while continue to invest in new product offerings and API integrations to deepen our significant competitive moat that we have across the middle market sector, along with enhancing our growth and scale of our operations. On the product front, in 2023, we are very, very excited to launch our proprietary flagship Invoice Accelerator 2.0 offerings. This launch couldn't come at a better time for our large and growing base of small business supplier customers. For those that are hearing about Invoice Accelerator for the first time, IA as we call it, it is a product that provides unique invoice payment acceleration, which functions as a short-term working capital financing tool for eligible invoices and bridges critical working capital funding gaps for our supplier customers. Our business model is purpose-built to leverage this product as it overcomes two of the most significant hurdles for traditional invoice financing products, which are around the underwriting risk of the supplier and collecting the money when it is paid by the underlying buyer. That's because in our unique two-sided business model, both the buyer and the supplier are customers on our AvidPay network. And we have visibility to all their historical transactions, including invoice and payment history along with their timing. In addition, these transactions and the related payments flow through our network, which enables us to underwrite targeted invoices and automatically intercept the buyer payments related to these invoices. We've been testing and metering our initial 1.0 version of Invoice Accelerator with a limited cohort of suppliers to develop key learnings along with perfecting the underlying data science and determine how best to scale this offering efficiently. Invoice Accelerator 2.0 is designed to be an automated self-service supplier solution underpinned by our next-generation technology architecture incorporating real-time underwriting, credit analytics, and credit decisioning targeted towards our growing small business-related suppliers utilized by our middle market buyer customers. Our Invoice Accelerator 2.0 offering is slated to be launched in the second half of 2023, and we expect that it will serve as a growth lever in 2024 and beyond. Second, 2023 is also a year that we're planning to launch our proprietary Avid Exchange Intelligent Data Capture product, or IDC as we call it. This is an intelligent invoice digitization and indexing platform that we jointly designed and configured in partnership with Microsoft. leveraging artificial intelligence and machine learning to analyze a decades plus worth of historical invoice data sets. We've been engineering and partnering closely with Microsoft on this product since 2019. IDC digitizes invoice data sent by suppliers to our buyer customers before they go through our standard workflow approval process. Currently, we digitize a portion of the invoice data by deploying human capital assets worldwide who scrape data fields off paper and non-machine generated PDF invoices. But with IEC, we will arm our data extraction team with a custom-built interface paired with real-time AI and machine learning capabilities, which together are projected to drive scalability by increasing productivity levels by almost two-fold. We believe this scale change in productivity will further aid our gross margin expansion towards our long-term gross margin target exceeding 75% as we continue to leverage automation to marketably reduce our unit costs. And lastly, on the integration front, we have a robust portfolio of new integrations and partnerships on deck for 2023. Since our launch of our out-of-the-box integration APIs built on our Avid Connect platform last year, we've been deepening our penetration of the vertical and horizontal accounting systems and our ERP partners used by our buyer customers. Our strategy around API partnerships and integration playbook is to be deeply embedded with accounting system and ERP providers who have been leading the market of our customers across existing and new target verticals where there is an opportunity for significant transaction volume to be monetized. 2022 was an active year with the launch of our next generation APIs as we successfully launched our new API integration for QuickBooks Online, which alone boasts over 200,000 middle market customers. Not to mention APIs for Blackboard, Acumatica, and Resmin, who combined pool of roughly 15,000 customers are multiple of our current total buyer customer base today. What's powerful about these API integrations is that they typically lead to a deepening of our technical, sales, marketing, and go-to-market partnership with these accounting solution providers, which provides a catalyst for accelerating our share of middle market customer base. We are confident that 2023 will accelerate that activity with API integrations across our eight vertical markets, along with planned development of several new sub-vertical focus areas while supporting growing horizontal and accounting system partners. In summary, we are very pleased with our results in the fourth quarter and our first full year as a public company. We believe that we significantly advanced our competitive mode serving the middle market, along with strategically, operationally, and financially positioning our business to achieve our revenue and profitability objectives as we enter 2023. As I discussed at the beginning, Our three themes of success in 2022, which included our talent, products, and financial performance, will also help position us well in 2023 and beyond to deliver our product roadmap and achieve our accelerated profitability and free cash flow objectives. That's not to say that we won't be tested and we'll have to navigate potential bumps along the way as we successfully have done throughout our previous 22 years. We believe that the current macroeconomic backdrop will remain choppy throughout 2023, and we continue to assess the impacts to our customers, and we are adapting accordingly. That said, we believe that while the macro picture creates near-term uncertainties, it also creates new opportunities to strengthen and grow our business as customers tackle revenue and cost pressures. Among these opportunities, we see openings for new verticals and sub-verticals for our offerings across our large and fragmented addressable middle market, which is still in the early stages of digital transformation and shifting away from paper invoices and paper checks. Market dislocations can also unlock acquisition opportunities, which have been largely dormant for us for the last 18 months due to various market reasons. Finally, macro uncertainty can also play to our competitive strength as middle market customers gravitate even more towards proven market leading, differentiated, and well-capitalized providers such as Avid Exchange, thus bolstering and even accelerating our overall market leading position across the middle market. Overall, I am very excited about the level of innovation impact to both our buyer and supplier customers in 2023, along with reaching our profitability objectives for the year. With that, I'd like to turn the call over to my partner, Joel,
spk08: Thanks, Mike, and good morning, everyone. I'm excited to talk to you today about our fourth quarter 2022 financial results, which reflect continued execution of our growth strategies and continued macro uncertainty. Overall, we delivered another quarter of solid year-over-year financial performance. Relative to the implied fourth quarter 2022 business outlook, fourth quarter revenues came in better, driven largely by higher interest revenue from funds held for customers. That, together with expense control, contributed to a lower than expected adjusted EBITDA loss in the fourth quarter of 2022. As Mike mentioned in his prepared remarks, we're once again pulling forward our path to EBITDA profitability to 2023 from 2024. More on that later. Total revenue increased by 24.4% to $86.2 million in Q4 of 2022, over the fourth quarter of 2021. Organic revenue growth, which excludes the contribution of our Pay Clearly acquisition, which closed in January 2022, was 23.3%. Organic revenue growth was driven primarily by the combination of the addition of new buyer invoice and payment transactions, which reflect increased e-payments to suppliers, and the contribution of interest revenues. Revenue related to our political media advertising book of business for the fourth quarter and full year 2022 was $3.1 million and $8.5 million, respectively. This revenue contribution stems from the 2022 midterm elections and associated runoffs. As a reminder, because 2023 has neither the midterm nor presidential elections, We are not factoring any revenue contribution from political advertising in our 2023 business outlook. Back to Q4 2022 financial results. Our strong revenue growth also resulted in total transaction yield expanding to $4.79 in the quarter, up 14% from $4.21 in Q4 2021. Excluding the $0.04 contribution from the acquisition of Pay Clearly in the fourth quarter of 2022, the transaction yield of $4.75 increased 12.9% with roughly half of the increase driven by yield improvement and the remainder driven by interest revenue. Software revenues of $26.4 million, which accounted for 30.6% of our total revenue in the quarter, increased 12.5% in Q4 of 2022 over Q4 of 2021. The increase in software revenues was driven largely by growth in total transactions of 9.2%. Payment revenue of $59.1 million, which accounted for 68.6% of our total revenue in the quarter, increased 31% in Q4 of 2022 over Q4 of 2021, Payment revenues reflect the contribution of interest revenues, which were $5.8 million in Q4 of 2022 versus $1.1 million in Q4 of 2021. Payment revenues also reflect the contribution of the Pay Clearly acquisition. Excluding Pay Clearly, which contributed approximately $0.8 million in the quarter, organic payment revenue growth was 29.3%. Roughly two-thirds of the organic increase in payment revenues was driven by payment volume and the remainder driven by interest revenues. On a gap basis, gross profit of $49.9 million increased by 41.8% in Q4 of 2022 over the same period last year, resulting in a 710 basis point improvement in gross margin for the quarter to 57.9%. Non-GAAP gross margin increased 270 basis points to 64.9% in Q4 of 2022 over the same period last year, driven primarily by the contribution of higher interest and political revenue. Moving on to our operating expenses. On a GAAP basis, total operating expenses were $78.7 million, a decrease of 22.2% in Q4 of 2022 over Q4 of last year. The year-ago periods operating expenses reflect the impact of IPO transaction expenses, termination fees related to a facilities development agreement, and the recognition of non-cash stock-based compensation costs resulting from completing our IPO in Q4 2021. On a non-GAAP basis, operating expenses excluding depreciation and amortization increased 11.8% or $6.1 million to $57.3 million in the fourth quarter of 2022 from the comparable prior year period. However, on a percentage of revenue basis, operating expenses excluding depreciation and amortization declined roughly 750 basis points to 66.5% in the fourth quarter of 2022 from 73.9% in the comparable period last year. This highlights the operating expense leverage across sales and marketing, R&D, and G&A. I'll now talk about each component of the change in operating expenses on a non-GAAP basis. Non-GAAP sales and marketing costs increased by $2.3 million to $18.5 million in Q4 of 2022 over Q4 of last year, with the increase driven by the continued investment in our direct and channel strategies to acquire new buyers and supplier customers. Non-GAAP research and development costs increased by $1.8 million to $19.5 million in Q4 of 2022 over Q4 of last year. The increase was due to continued investment in our products and our platform. Non-GAAP general administrative costs increased by $1.9 million to $19.2 million in Q4 of 2022 over Q4 of last year, driven by a combination of higher expenses as we transitioned to a public company and an increase in performance-based bonus accruals due to continued strong operating and financial results. Our GAAP net loss was $25 million for the quarter, versus a gap net loss of $72.1 million in the prior year period, driven by the impact of IPO transaction expenses, a mark-to-market adjustment for convertible common stock liability upon our IPO, termination fees related to a facilities development agreement, and the recognition of non-cash stock-based compensation costs resulting from completing our IPO in Q4 2021. On a non-GAAP basis, our net loss in the fourth quarter of 2022 was $7.4 million, an improvement of $10.3 million compared to the year-ago quarter on solid organic revenue growth as well as interest revenues combined with expense leverage. On a non-GAAP basis, our adjusted EBITDA was a loss of $1.3 million in Q4 of 2022, compared to a loss of $8.2 million in Q4 of 2021 due to the aforementioned factors. Turning to our balance sheet for a moment, I want to touch on a few key items. We ended the year with a strong corporate cash position of $461.5 million against an outstanding total debt balance of approximately $83.7 million, including a note payable for $18.7 million. The year-end total debt balance reflects debt pay down of approximately $44 million from 2021. The corporate cash, meanwhile, is split roughly 60-40 between money market funds along with commercial paper and demand deposit accounts, respectively. The weighted average maturity on corporate cash was roughly 13 days, while the effective interest rate in our corporate cash position for the fourth quarter was roughly 335 basis points. Customer cash at quarter end was approximately $1.3 billion with an interest rate of roughly 2.5% for the quarter. During the quarter, we established a new $75 million credit facility, which substantially reduces our borrowing costs. Subsequent to year end, we increased our credit facility to $95 million from $75 million. I'll now move on to our full year 2023 guidance. In light of Mike's commentary about the opportunities and initiatives we continue to execute across our business, balanced with the macro crosscurrents and the potential for further volume impacts based on all information currently available, we expect total revenue for the year to be in the range of $359 million to $366 million. Our 2023 revenue outlook reflects approximately $30 million of interest revenues from customer funds, versus approximately $11 million earned in 2022. Also, as a reminder, we do not anticipate any political media revenue contribution in 2023 versus having recognized $8.5 million in 2022. We expect roughly 47% of the projected 2023 revenues in the first half, with the remaining 53% in the second half. We expect our non-gap adjusted EBITDA to be between break-even and 3.5 million positive EBITDA for the year. We expect EBITDA losses to occur in the first half and to reverse in the second half of the year. With that, I would now like to turn the call back over to the operator to open up a line for Q&A. Operator?
spk07: Thank you. We will now begin the question and answer session. To ask a question, you may press star then 1 on your telephone keypad. If you're using a speakerphone, please pick up your handset before pressing the keys. To withdraw your question, please press star, then two. We ask that you please limit yourself to one question. If you have further questions, you may re-enter the question queue. At this time, we will pause momentarily to assemble our roster. And the first question will come from Dave Koenig from Baird. Please go ahead.
spk02: Yeah, hey guys, thanks, and nice quarter. And I guess my first question, it's kind of two parts. The software revenue grew sequentially at the fastest pace in probably seven quarters, and I often think of that as that's what you can control, that's based on new sales. Am I right about that? And then the corollary to that is the payments business. I know you're guiding to deceleration, but is it fair to think of it, the new sales part, doing maybe a little better than normal, and it's really the stuff out of your control, the macro. is really causing the deceleration. Is that a fair way to think about this?
spk08: Yeah, Dave, this is Joel. Broadly, yes. And just specifically, first off, on software revenue, we can control that. The impact in the fourth quarter has a light impact associated with just some routine price increase. I would guide you, though, to we did have some kind of year-end one-time non-recurring kind of catch-up around some revenue share, et cetera. So I wouldn't guide that level of software yield necessarily going forward, but pleased with the outcome on software revenue. And then broadly, yes, relative to the guide, certainly reflects some of the emerging caution we see in spending across the business.
spk11: Yeah, and Dave, just to maybe add a little bit of flavor related to kind of top of funnel activity related to new customer ads, we continue to see really healthy engagement across really all the verticals of our business. And C-Current really topped the funnel activity up about 20% in that zip code over a year ago.
spk02: Gotcha. No, thanks. And then just my second question, the way you're guiding 2023 incremental margins, it seems like you're guiding revenue up 40, 50 million, something like that, with about 35, 40% incremental margin to drive that profitability. Is that, do you think, kind of a normalized, kind of go-forward incremental margin? Just wondering around that.
spk08: Yeah, I mean, good question, Dave. Like, broadly, we're pleased with the steady expansion of gross margin across the business. You know, remember our long-term target, 75 plus percent, and we said as we begin to approach that 70 percent zip code, we see the business turning profitable, which is reflected in the guide. You know, we did certainly have some impact, you know, annually and quarterly, depending on, you know, sort of the float and political contribution, but even stripping that out, we do see good, steady gross margin expansion going forward.
spk21: All right. Thanks, guys. Thanks, Dave.
spk07: And the next question is from Will Nance from Goldman Sachs. Please go ahead.
spk27: Hey, guys. Good morning. I wanted to follow up on maybe some of the payment volume trends that you guys spoke about. I know both the software and the payment side are kind of largely volumetric driven. You mentioned seeing lower transaction retention trends. I'm just wondering, could you maybe touch on average transaction size and how it's impacting payment volume as well? And then, you know, maybe just more of some market color. I mean, when you talk about seeing a slowdown in transaction retention, is it more across the vertical businesses, the horizontal parts of the business, and any kind of noticeable trends or delineations across various parts of the business? Thanks.
spk08: Yeah, thanks, Will. I'll start it off just, you know, adding a little bit of color. Again, I kind of mentioned in the answer to the first question that we did see during the fourth quarter some emerging caution in spending across really all our buyers and all our verticals, fairly broad-based. And what I would say about that is as we look closer, what we see is customers adjusting largely their discretionary spending. So not necessarily vertical specific, but sort of spend type specific. And things like advertising and marketing, professional services, in some cases, tenant improvement projects, et cetera, but still pleased that in the face of these kind of macro crosscurrents still retaining over 100% of the transactions year over year, but hopefully that gives you a little bit of color in what we're seeing for the quarter and what's kind of baked into our guidance going forward. Mike, I don't know if you want to add anything from a market perspective.
spk11: Yeah, I'd say maybe to follow up on my last comments to Dave related to top of funnel activity, And when you look across kind of our, you know, all the different verticals plus the horizontal, you know, maybe, you know, kind of current areas where top of funnel is kind of exceeding our expectations would be in the horizontal slice is one good example. We're, you know, driven by, you know, channel partners such as NetSuite, you know, Acumatica and others like that. We're seeing really strong engagement. The other one being in some of the new, what I call, you know, kind of emerging vertical markets. that we've talked about. I highlighted one of them, you know, on the call today within, you know, hospitality with Hampton Gulf as a good example. And we're seeing some really, you know, emerging trends related to the hospitality vertical as well as, you know, I'd say a subsector of our healthcare vertical being long-term care centers. So those would be, you know, some examples on, you know, that are kind of probably exceeding our expectations. We really have one vertical that is, you know, kind of low expectations currently, and that's with our financial services and kind of, you know, tier two, tier three banks. They've been more cautious related to taking on kind of new, you know, projects, initiatives related to, you know, digital transformation. And then, you know, we have a number of verticals that have been more kind of flat year to year. Real estate would be a good example of that. So, but again, you know, really good diversification and collectively across all verticals seeing top of funnel activity up about 20% over a year ago.
spk27: Got it. Super helpful. And then just maybe if I can ask a quick follow-up on the intelligent data capture. I was wondering if you could kind of size the pie of expenses that you guys are currently devoting towards like the invoice ingestion part of the business. And when you think about in the context of the 75% gross margin target and I think the 10 points of gross margin expansion you guys have kind of outlined more over the near term, Like, is this kind of, was this something that was contemplated as part of that guide, and I guess how much of that improvement can you guys attribute towards, you know, the rollout of the IDC?
spk11: Yeah, maybe I'll start by, you know, giving a little, you know, flavor to, you know, that particular, you know, kind of product offering, and Joel can kind of follow up with some more details. So, you know, IDC stands for Intelligent Data Capture, and this is a project we've been working on for the last couple years in partnership with Microsoft, and really excited about how One of the challenges we and everybody in this business has is invoices are non-standard documents. Every supplier has a different form. Every accounting system has different forms of invoices. And they get delivered to the supplier in many different forms. Obviously, we're driving electronic receipt of invoices as much as we can. But what IDC does is it enables to kind of read and capture the data elements across all these different forms of invoices in a standardized way. And so certainly taking, you know, Microsoft's, you know, new OCR capabilities combined with AI and machine learning and then training it on, you know, literally 20 years' worth of Avid Exchange invoices, we think we're in a huge advantage of really driving, you know, automation in that front-end process. And I think that's embedded in our confidence level of getting to 75% plus gross margins over time. Maybe, Julie, you provide a little bit of flavor on components.
spk08: Will, your follow-up was just the degree to which we've contemplated that, the impact in the near term. I think we're excited to see that potentially, again, I would guide that a more significant impact likely in 2024, but we do expect in the back part of 2023 to see some unit cost improvements and so some efficiencies as a result directly of IDC.
spk07: Thank you. And our next question is from Ramsey Elisal from Barclays. Please go ahead.
spk12: Hi. Thanks so much for taking my question. I wanted to follow up on, I think, Will's prior question and your response there and just get a little bit more color from you in terms of the magnitude of macro pressure that's sort of factored into your guide. I'm just trying to understand better whether your guide contemplates sort of like further deterioration in conservatism or just more sort of a steady state in terms of what you're seeing today?
spk08: Yeah, great question, Ramsey. Let me just sort of hit that head on. So we talked about beginning to see over the course of the fourth quarter this sort of emerging challenge, cross-currents, whatever you want to call it. And we factored that together with everything we're seeing in the trends in the business into the guide. So it certainly contemplated you know, to the extent that we would, you know, be, you know, sort of beat that meaningfully, it would need to be a fairly, you know, abrupt reversal of those trends. And so we're expecting that to exist for the year in our guidance.
spk11: Yeah. And maybe, Randy, to just give you a little longer-term view, remember, we've been at this for, you know, 20-plus years and certainly navigated through a number of cycles. And, you know, We're not seeing anything different than what we've necessarily seen in other economic cycles. The middle market is a pretty resilient, you know, group of companies related to, you know, very few companies go out of business. But they are, you know, they do, you know, manage their expenses and certainly, you know, are more cautious related to discretionary spend. And then we typically see, you know, our middle market companies, you know, those type of expenditures snap back pretty quickly as we exit a cycle.
spk12: Got it. And I also wanted to ask separately about pricing as a lever that you may potentially have deployed or could deploy. I'm just trying to think about that across your business, especially in this kind of context of macro distress. Is pricing a contributor to margin or how should we think about that?
spk11: Yeah. So it's a really good question and one that we talk a lot about internally because based on our market leading position, and just overall volume of customers across the middle market, we have significant pricing power. Having said that, the number one objective that we're focused on is in a market where still 60% roughly of the middle market has not yet adopted automated solutions, how do we create incentives for adoption? And we certainly don't want price to get in the way. So it's a delicate balancing act that we're you know, that we're following related to, you know, having some, you know, year-over-year, you know, kind of, you know, cost-of-living type increases, but are certainly sensitive to the amount of increases that we're passing through to not get in the way of our adoption objectives.
spk07: Thank you. And the next question is from Andrew Bowe from SMBC NICO Securities. Please go ahead.
spk18: Hey, guys. Thanks for taking the questions. just want to think about the building blocks to getting this back to the 20% growth algorithm that you, you outlined in your prepared remarks. And in that context, I wanted to kind of hone in on the political cycle. I mean, Joel, the disclosure around the 8.5 million in 2022 is helpful and maybe taking that number and thinking about, you know, where that goes in 2024. I mean, is there market research that you've done that can kind of directionally point people to where that could be and, either from a magnitude or time perspective?
spk11: Yeah, so I love that question, Andrew. That may be a gold star question that we get about, you know, thinking about, you know, those building blocks. And I kind of think of them in, you know, as, you know, kind of base business that we have today. And you hit a really good point around the political. Actually, I was in Washington, D.C. yesterday. We had our media customer advisory board meetings, and with our top media customers, including the political sector. And what's really interesting is just a couple political cycles ago, that sector hit $5 billion of spend in the political sector. And in 2024, the industry is expecting to break $10 billion of spend. Today, we have roughly 30% of the political payment transactions running through our platforms. So certainly we're going to benefit from the overall kind of growth in political advertising spend overall. So that's kind of inherent in our existing business. And then I kind of think of this, this is a really big year for us in terms of innovation and new product delivery. And product delivery kind of goes in cycles. And what we're delivering this year in kind of three big buckets, starting with invoice accelerator, 2.0 offering, which has a lot of excitement both within the four walls of Avid Exchange as well as in the outer market. We're going to be in market during the second half of the year with our 2.0 version of that offering. In addition, we probably have the biggest payload we've ever had in terms of new integrations, new accounting system, ERP integrations that we're going to be delivering this year for our customers. And then combined with our new payment platform, And so those are the building blocks from a product perspective to, you know, drive 24, 25, 26, you know, kind of, you know, revenue growth and our confidence when you look at any kind of multi-year period, you know, that will be, you know, north of our 20% organic growth targets.
spk18: No, no, helpful to hear all that laid out like that. One other question if I could squeeze in, maybe there's nothing here, but just wanted to touch upon what you're seeing on the supplier side of the world. I know that the buyer spend moderating in January and February is something that's kind of played in the guide, but is there any elements of macro weakness impacting the supplier side of the business that would also kind of influence the full year guide?
spk11: Yeah, that's a really interesting question and one that, you know, we study a lot because there's multiple things, you know, kind of happening at the same time. You know, so certainly, you know, we've been active and very aggressively adding new suppliers to our network. Our supplier customers were up over 16% last year. While we're doing that, we're also noticing that more suppliers are taking advantage of some of the data rate tiers that, in our case, MasterCard offers to get reduced interchange based on how they process the transaction with the data. And so we actually, although in the short term it's a headwind perhaps on revenue if you think of it that way, we actually think it's a very positive element because what it does is it's driving adoption and it also drives retention of those suppliers continuing to accept cards. And they're using the data that we provide them as one of the key benefits of being on the Avapay network to be able to be eligible to use that data to get better rates by qualifying for different rate tiers based on the data they're using the process. So although it may be, you know, kind of negative in the short term related to a supplier, you know, using a data tier, long-term we think it's a really positive element for, you know, long-term retention as well as adoption for suppliers of, you know, electronic payments, whether it be a virtual card payment or even our Avid Pay Direct.
spk07: Thank you. And the next question is from Brian Keene from Deutsche Bank. Please go ahead.
spk19: Hi, guys. Good morning. Just was thinking about how to model this out in term of cadence by quarter, anything to think about, Joel, and then any high-level comments also just on the key metrics on transactions or yield or volume, how to model that out for the year, any puts and takes or any direction you can give us.
spk08: Yeah, Brian, I can tell you, you know, what our typical guidance cadence is just to provide annual guidance and update that quarterly, but certainly we're seeing some different trends and knowing what the political and flow dynamics. What I thought I would share on this call is that, you know, we sort of see a range in Q1. I'll go ahead and sort of talk about a revenue expectation for Q1, kind of between $81 and $83 million within that overall range. And there's a few things to remember when you're thinking about those quarters. One, there's no political in Q1 when there was roughly, you know, a million last year. And there was about 3 million in the fourth quarter, right? So if you think about the quarterly cadence. The other thing that I've thrown out is float revenue, you know, first quarter last year was about $1.2 million. And then the fourth quarter that we're reporting now is about 5.8. So hopefully that gives you a little bit of color. to think about the quarter.
spk19: No, that's helpful. And, Mike, just on the M&A front, obviously curious if there's any movement there since that's been a little bit stagnant, as you mentioned, for the last 18 months.
spk11: Yeah. Well, it's one of the – what I'd say kind of the internally at Avid Exchange, there's lots of activity in terms of our – you know, conversations that we're having with lots of, you know, kind of players in the market, especially those that are in, you know, smaller players and different industry verticals that we're targeting. I would say that our expectation is that we're going to start seeing, you know, greater activity related to those type of, you know, providers looking at evaluating, you know, sale opportunities during probably, you know, the second half of this year going into next year. A lot of them were, you know, benefited from raising capital, you know, over the last two years. So they're not yet in a position of having to go back to the markets to raise capital. We think that'll be the natural catalyst for them then, you know, evaluating whether they want to go down that path or actually pursue a sale. So, you know, our current, you know, corporate debit activity is to stay in touch and have, you know, lots of conversations. So we have a really good sense of the market when those opportunities rise.
spk07: And the next question is from Josh Beck from KeyBank. Please go ahead.
spk16: Yeah, thanks so much for taking the question, team. I wanted to double-click a little bit. I think it was Mike's comments around discretionary spend. So, yeah, I think what we've heard from some other companies in the B2B and, you know, general back office space has been, you know, customers have pulled back on advertising, they've pulled back on P&E. I'm just curious, like, are those the types of discretionary elements that you may be seeing a little bit of a pullback within? And does that really encompass all of your verticals, or is it maybe more so, you know, certain ones? You obviously called out financial services. Some color there would be great.
spk11: Yeah, so first of all, I would say, We're seeing it kind of broad-based across all verticals, some of that discretionary spend pullback. And we kind of think of it as what we've been able to ascertain is really falling into kind of three buckets, number one being kind of advertising and marketing-related spend, the second one being kind of professional services, consulting, administrative-type services, and the third being some kind of tenant improvement build-up projects for expansion. And the last one is probably geared towards more construction, real estate, but really broad-based impact that we've seen across all the verticals. But again, what I would say, though, we're not seeing any dramatic fall-off of any particular span. It's really slowing of these categories on a nominal basis. which is consistent with what we've seen in past economic cycles across the middle market.
spk16: Okay, yeah, certainly it seems like a little bit of a belt tightening, if you will, which is a pretty consistent theme that we've heard. The other question was with respect to the funnel, it does sound like the top of the funnel is activity has been encouraging. I guess I'm curious to hear about, you know, the conversion from, you know, the top of the funnel, you know, the middle of the pipe to, you know, the later stages of the pipe. How is that progressing?
spk11: So, really good question, Josh. So, when we think of, you know, one of the things important to recognize, you know, top of funnel activity is just as it's designed, it's the top of the funnel, but a lot of things have to happen before it turns into revenue. So you have to go through a sales cycle and then an implementation, you know, configuration cycle, and then once a customer is live, an adoption cycle. But on the sales cycle side, you know, kind of the two metrics that we, you know, kind of focus on are one is, you know, any changes to close rates, and then B would be the timing, the sales cycle timing. And, you know, So we've seen no changes to overall close rates. Those are consistent to what we've seen historically. And then the second one is related to timing. This is where we have seen what historically we saw as a 60 to 90 day sales cycle. Across the different verticals, we're seeing that being extended by maybe five to 10 days in terms of overall sales cycles.
spk10: So that's where we are seeing you know, some impact.
spk15: Thanks for calling, Mike. Thanks, Josh.
spk07: And the next question is from James Fawcett from Morgan Stanley. Please go ahead.
spk25: Thank you very much. Thanks for all the detail today. I wanted to go back quickly to your gross margin and the incremental margin that you're having there. And I'm wondering if you can help strip out at least some of how we should think about, like, float benefit versus just natural leverage? And I guess as importantly, is there any type of rule of thumb you can share with us about how that float can move around, at least in terms of your planning operations in the event that interest rates move around? Like if interest rates move 50 basis points or whatever metric you want to use.
spk08: Yeah, gotcha, James. Okay, so good question. I made a couple comments on gross margin, but I'll unpack it a little bit further. Again, I think I mentioned already, good expansion year over year. Again, this is sort of the march we're on to sort of steadily improve gross margin to the point of that long-term target of 75%, and sort of what we see ahead of us is getting into that 70% zip code. So 320 bits year over year for the quarter, or for the year, 64% up from 60.8. And then on the quarter, a little less, 270 bits. We did see float benefit, which is a positive feature of the model. But if I then, let's take a look at gross margin and just sort of pull out the impact of both float and political advertising, because we recognize that you've got some puts and takes. So just to give you a sense of the impact there, I would say that the inclusion of the political business added about 100 bps in 22 for the year and for the fourth quarter. And then float added about 100 bps to gross margin for the year and about 200 bps for the quarter as rates continued to ramp. And so taking out both, you're up about 160 bps for the year. And again, on improved yield, mix, and efficiencies, that steady progression of gross margin expansion But then for the quarter, we were down about 40 bits. And so we've talked before about, as we've managed expectations going into Q3 and then going into Q4, about our cloud costs ramp, including some incremental headcount associated with getting fully in the Azure public cloud. You see a little bit of that impact there, along with this spend softening that we called out separately in Q4. And so looking forward, stripping both float and political out, we see good margin expansion continued on our way to that profit that we're calling in guidance. And then your final question just around rule of thumb. I think what we've talked about is you should think about our float revenue as roughly 120 bits off of Fed fund rate on a lag. And our, you know, as I mentioned in our prepared remarks, our script, our guidance calls for about 30 million of float revenue for 2023.
spk25: Got it. And then just, I really appreciate that. And just as a quick follow-up to finish out that, you know, you guys have the benefit of having run this business for quite a while. As rates increase, do you see a change in your customers and those that are participating in the network's behavior in terms of how they pay or other things that would affect the underlying deposit amount effectively?
spk11: Yeah, so part of our business model is that we, in terms of kind of how we manage the flow of funds, that's consistent in any scenario, regardless of what kind of rates are related to deposits. And what I would say is that across the board in the middle market, our customers are trying to solve problems solve for a more efficient, automated process is mission number one. And, you know, I think probably what you're getting in terms of kind of managing float, cash flow, things of that nature, monetization of float, is probably more of an enterprise focus of companies. You know, our customers are just trying to get their suppliers paid in an efficient way, reduce, you know, kind of the manual process and the paper process, you know, that they're going through today. And so we don't typically see that dynamic. And again, our characteristics are, in terms of how we manage the money movement, customers, when they send a file directly from their underlying accounting system, and now we're up to over 225 different systems that we're integrated to, that triggers the flow of funds immediately into our platform as well. So the customers still control the timing when they pay their bills.
spk23: Right. No, that's great. And Great setup. I appreciate all that detail.
spk07: Okay. Thanks, James. And the next question is from Timothy Chiodo with Credit Suisse. Please go ahead.
spk26: Great. Thanks a lot. Appreciate all the extra color on IA 2.0. I want to hit a little bit on that just across the three three areas, one being the credit risk, assuming, and you've disclosed that you do assume that, but it's small and you have the data, so not an issue there, but just wanted to clarify anything you could comment there. And then in terms of the funding, assuming that you're funding that today, if that could change over time as the program expands, and then related to that, Is there a rough percentage of TPV that you think about that might be addressable to the invoice accelerator program in terms of how much penetration the program could see over time? Would appreciate any of that context. Some of that kind of today and some of that might evolve over time.
spk11: Right, right. No, that's a good question, Tim. So, first of all, you know, on the credit risk standpoint, you know, we have the benefit of having a true two-sided network that both the buyer and supplier are both on the network. And we have the benefit of seeing all the historical transactions that they've done between the two parties. And so we believe, and again, although we're launching our 2.0 offering, we've been in the market for the last several years with our 1.0 offering and have seen all the different examples of buyer and supplier behavior related to these type of transactions. So we feel really good about that element of it and that will be kind of a highly automated kind of credit process. Related to the underlying funding element, today we are doing our own balance sheet. However, that is something that we're, in our business model, that we're planning to change. We view that we're roughly maybe 18, 24 months away from having those balances be in a way that it's exciting for probably one of our existing partners. We have a large stable of bank partners They've been talking to us for, you know, for the last couple of years about being able to take this off balance sheet. And so we absolutely expect that we will do that, and that's part of our long-term model. As related to the last part of the question, you know, how we think of it is that this product is really, you know, best suited to help the cash flow needs of our small business suppliers. We anticipate that roughly of our total supply about 60% of our suppliers are small businesses. And so that's kind of the target market that we're making this offering available to. And I think one kind of insight stat that we've kind of shared routinely, which is really what makes us excited and what led to really kind of the building of our 2.0 offering, is that over the last year or so, we did notice that when suppliers were taking advantage of our invoice accelerator offering, within 90 days they came back for ongoing advances. So we're really excited about the impact that this is going to have long-term for our business.
spk26: Michael, thank you. Those are great, clear answers and a point well taken currently on the balance sheet, but as it scales and you have more of a time series of data, it could take it off. So thank you for all that and the context on the SMB. penetration or the portion of TPV. No, thanks, Tim.
spk07: And the next question is from Brent Braceland from Piper Sandler. Please go ahead.
spk04: Thank you. Good morning. You know, Mike, it sounds like there's a lot of optimism here, top of funnel. It sounds like you've got a lot of new product that could help growth going into next year. It sounds like the real near-term challenge is just the mid-market and belt tightening. looking at past cycles, trying to assess here, how bad does the mid market get relative to TPV growth? I mean, are we talking prior cycles where you saw TPV go flat on a year of your basis? Does it go negative temporarily? Good. The good thing about recessions is they are temporary. Um, but what, what can you tell us relative to past cycles within the mid market on trying to assess near term, where TPV growth could go, thanks.
spk11: Yeah, so I think, so first of all, I particularly look at it in kind of two lenses. One is, you know, the underlying health of our middle market supplier, I mean, a buyer customer. And the second one is, you know, the impact on their transactions. You know, within the, you know, the last kind of negative cycle being, you know, kind of the 207, 208 cycle, We had one customer go out of business across the middle market through bankruptcy. And so we literally retained close to 100% of our customers from that perspective. So that really demonstrates the resilience of the middle market. I would say on kind of different transaction flows, what we've seen is, again, we were not in the payments business in 2007, 2008. We launched the payment network in 2012. But, you know, extrapolating from invoice volumes, you know, typically what we've seen in the past cycles is, you know, up to kind of a 5% headwinds across the different verticals within the middle market. And then, you know, it's usually geared across this discretionary spend, you know, delaying, you know, improvement projects, capital expenditures, things like that. And then they usually get caught up and kind of snap back to those types of expenses pretty quickly, exiting the cycle. So that's what we've seen historically. And I think what we're seeing currently is consistent with what we've seen historically. There's nothing that's really an anomaly that we're saying, hey, we haven't seen that type of behavior before.
spk04: Got it. And so it sounds like little to no churn impacts. do expect some sort of 5%-ish headwind to transaction processed, and then obviously the variable is going to be how much discretionary expense impacted, but that's super helpful. That's all I have. Thank you.
spk11: Yep.
spk07: Thanks. And the next question comes from Darren Peller from Wolf Research. Please go ahead.
spk17: Hey, guys. Thanks. Just a quick one. It's good to see that the profitability levels have been pulled up a bit. Maybe just a reiteration or revisiting what you guys expect and what your plans are on expenses for the year and the next couple of years and how you plan on managing that and balancing your growth investments versus profitability going forward now into 2024 and 2025 and how much of a dramatic uptick we can hopefully see in those levels of profitability as part of your story.
spk08: Yeah, Darren, I'm happy to take that one. So, you know, again, we, you know, we're kind of pleased to bring forward by a year that profitability point in our guidance in the face of, obviously, some uncertainty. And so, what that reflects is just a lot of discipline on the part of management to sort of be super prudent, but to continue to invest in the growth we know lies ahead, even on the other side of whatever this season is that we're in. And so, Maybe one thing to call out is we do see EBITDA negative in the front half of the year, EBITDA positive in the back half. I'm not sure if I made that clear before. And then 24 and 25, it really depends on what the macro is doing. So I would need to underscore any comment I make about we know that there will be an end point. We don't know when that would be. But we're really focused on being a profitable business you know, exiting 23 and thereafter, but also we have a huge market opportunity ahead of us, and so we're going to be disciplined and use, you know, sort of the capital that we're able to generate ourselves to invest in the business going forward.
spk11: Yeah, maybe one thing that Darren, I'd add to Joel's comments would be, you know, again, we're in a long game here, you know, I don't know, it's spring training and baseball, so maybe, you know, we're in the, you know, bottom of the first, heading into the second, you know, to give you context. So, you know, really early in the, you know, overall game that we're playing. And still, you know, we're seeing, you know, roughly 60% of the middle market have not yet adopted any solutions related to automating their accounts payable or payments. And so, you know, we're, you know, balancing, you know, that investment and what we can do to drive that incremental adoption, you know, each year, as well as, you know, kind of that efficient growth to maximize profitability. So I would say, you know, we continue to, you know, invest in, you know, what's kind of required for the adoption of the market. And maybe this also is a little opportunity to kind of advertise our upcoming June 1st analyst day. I think we'll be diving, you know, deeper in some of these, you know, questions as well as providing some updated, you know, long-term targets related to gross margin. That'd be really helpful.
spk08: Yeah, and just to cap it off, Darren, I think the thing that I would say as we wrap that question is we do have a lot of optionality. So we have uncertainty relative to the macro, but we're focused on investing in that growth, but we kind of have a lot of levers available to us to do so. So great question.
spk17: Guys, very quickly, I didn't hear an update on the number of new buyers added throughout 2022. Maybe I missed it, actually, but I think it was 8,000 at the end of 21. That's right. Yeah, we finished here at 8,800, so...
spk08: $8,000 into $8,800 at the end of 2022. Okay, and you're still expecting a decent number of net new, or I know it's a tougher macro, but... Yeah, I mean, look, Mike made a comment that we're really kind of encouraged by the top funnel we see as we enter the year, and so optimistic that we can continue to add buyers, along with continue to see good net retention expansion, yield expansion, and deliver on the growth we've committed to.
spk17: Great. Thanks, guys. You bet.
spk07: And the next question is from Tin Jin Huang from JP Morgan. Please go ahead.
spk14: Hey, Mike and Joel. I know you guys have answered a lot of questions already. I just have one more just on transaction revenue retention. Hey, no. Happy to be on the call. Just on transaction revenue retention, I think it's 103. Did you highlight or say what you're thinking for retention? That same metric for 23, but what I really wanted to hear was what has the historical rate look like? I think it's touched 107. I think it's hovered around 103, 104. But if we go further back, how has that trended?
spk08: Yeah, great question, Tenjin. And you're right. We've sort of said that we see and we have seen historically kind of pre-pandemic kind of that 104, 105-ish retention, just underlying growth across our buyers' volumes. We saw that dip abruptly and then return gradually over time that sort of gave rise to that 107 that you referenced. It was higher even in the quarters post-COVID recovery. But we would expect kind of, I don't know, normalish in the 105, 104 range. We don't guide that specifically in our forward guidance, but certainly do see a little bit of an impact there from some of the belt tightening that we talked about.
spk22: Got it. Thank you.
spk07: Ladies and gentlemen, this now concludes our question and answer session. I would like to turn the conference back over to Michael Prager for any closing remarks.
spk11: Thank you. Well, again, I wanted to thank everyone for joining us here today. We're excited about the opportunities ahead of us in the large opportunity that we're playing related to accounts payable and payment automation across the middle market. And we believe our leadership puts us in a strong position to capitalize on this opportunity. Finally, I wanted to remind everyone about our upcoming investor day on June 1st in Charlotte, North Carolina. With that, we'll close the call.
spk07: And thank you. The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.
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