This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.
spk05: Ladies and gentlemen, thank you for standing by. And welcome to the first quarter 2022 Black Line Earnings Conference Call. At this time, all participants are on a listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask the question during this session, you will need to press star then one on your telephone. Please be advised that today's conference is being recorded. If you require any further assistance, please press star then zero. I would now like to turn the conference over to your speaker for today, Barry Hutton, you may begin.
spk03: Good afternoon, and thank you for your participation today. With me on the call is Mark Huffman, Chief Executive Officer of Blackline, and Mark Pardon, Chief Financial Officer. Before we get started, I would like to note that certain statements made during this call that are not historical facts, including those regarding our future plans, objectives, and expected performance, in particular, our guidance for Q2 and the full year 2022, are forward-looking statements within the meeting of the Private Securities Litigation Reform Act of 1995. These forward-looking statements represent our outlook only as of the date of this call. While we believe any forward-looking statements we make are reasonable, actual results could differ materially because the statements are based on our current expectations as of today and are subject to risk and uncertainties, including those stated in our periodic reports filed with the Securities and Exchange Commission, in particular our Form 10-K and Form 10-Q. We do not undertake and expressly disclaim any obligation to update or alter our forward-looking statements, whether as a result of new information, future events, or otherwise, except as required by applicable law. Also, unless otherwise stated, our financial measures disclosed on this call will be non-GAAP. A discussion of why we use non-GAAP financial measures and information regarding reconciliations of our GAAP versus non-GAAP results is currently available in our press release, which may be found on our investor relations website at investors.blackline.com or on our form 8K filed with the SEC today. Now I will turn the call over to Mark Huffman to begin.
spk02: Good afternoon, everyone, and thank you for joining us today. We kicked off the year with a great quarter, and I'm pleased with our consistent execution and solid results. Our revenue for the quarter was $120 million, which was ahead of our expectations, up 22% year over year, marking an acceleration in growth from the last quarter. We believe our strong Q1 performance further validates our investment goals for 2022 as we work toward continued acceleration in our top-line growth and executing on our long-term operating goals. At a macro level, we saw healthy demand across global markets and industries in Q1 as back office digital transformation continues to drive significant software spend. We stand to directly benefit from these ongoing transformations as customers turn to Blackline to solve, automate, and bring greater transparency and control to their financial and accounting operations. Today, many accounting departments are still fundamentally relying on manual and time-consuming accounting tasks. And the opportunity for us is greater than ever with what we believe is a $28 billion plus total addressable market and the opportunity to serve as the industry leader in modernizing and automating the office of the controller. The combination of this robust demand environment alongside our proven ability to execute and grow our team points to an exciting path ahead for Blackline. Our strong momentum reflects the investments that we've made thus far to grow our customer engagement and success teams, and we're encouraged to see our approach play out in our Q1 results as we continue to invest into our longer-term growth opportunity. I'll cover three areas on today's call. First, key highlights from the quarter and drilling down on what drove our Q1 performance. Second, sharing more about why customers choose Blackline and the efficiency, automation, and success they're seeing with our software. And third, an update on our 4Q acquisition and our intercompany momentum. Turning now to our Q1 highlights. Our total revenue in Q1 was $120 million, up 22% versus the prior year, and our net revenue retention saw a healthy uptick to 110%, up from 109% last quarter. The expansion rate was driven by high renewal rate, as well as customers of all sizes continuing to scale their deployments with additional black line products and global user rollouts. Customer expansion growth and greater uptake of our strategic products also drove higher average deal size in Q1, a multi-quarter trend that continued into Q1, as our average deal size increased to 124,000 this quarter, up from 110,000 in Q1 of 2021. We saw strength across industries and geographies in Q1, which we believe demonstrates the larger digital transformation trends I mentioned earlier in my remarks. This expansive black line customer footprint reflects what we see as a level of inherent resiliency to our business, in a potentially more uncertain macro and economic environment as we head into the rest of 2022 and beyond. We also saw healthy performance in both our enterprise and mid-market with strong execution from our go-to-market and customer success teams. Mid-market growth accelerated in Q1 and continues to serve as a strong growth lever for us. We saw healthy growth in the new mid-market customer logos and I'm pleased to note that we are now approaching nearly 2,000 total mid-market customers. And just last week, we made our Blackline Modern Accounting Playbook, or MAP, available for mid-market companies across the MIA and Asia Pacific. MAP has helped mid-sized companies make the move to modern accounting by allowing them to realize the value in a short amount of time. By applying a combination of native cloud technology, a library of pre-configured best practices templates, and a highly optimized delivery model, our playbook can drastically reduce implementation times and accelerate time to value. We saw solid momentum again in our strategic products this quarter, notably in intercompany, and achieved our highest intercompany quarterly performance in company history. We're excited and encouraged to So we're off to a great start following the acquisition of 4Q. I'll speak more about 4Q and our larger intercompany strategy here in a moment. Solid execution and strong leadership across both intercompany hub and 4Q drove higher uptake and upsell of strategic products to customers in what was already a strong demand environment for both products in the quarter. And finally, we experienced a record hiring quarter here at Blackline. adding 255 new employees in Q1, representing a 31% increase year over year. Our ability to accelerate growth in our top line while hiring and onboarding new Blackliners gives us confidence in our investment priorities as we look ahead to the rest of the year. Before we go into some of our customer stories, I wanted to take a moment and share with you some of the recurring themes I've heard directly from our customers. First, It's important to remember that for the most part, customers are deploying Blackline to replace highly inefficient and legacy manual systems like Excel. These are customers that don't have a modern accounting solution at all, highlighting what we see as the tremendous greenfield opportunity in front of us. We love seeing these customers realize the immediate benefit Blackline can offer. Second, whether due to the great resignation or ongoing digital transformation trends, customers greatly value the automation that makes Blackline special. Being able to automate end-to-end processes across fragmented data enables our customers to quickly and efficiently make sense of complex and disparate systems, providing them with valuable transparency and control in their closing accounting process. And lastly, We hear from customers that they experience a quick return on their investments in BlackLine. Hours and days of manual processes saved, greater transparency and visibility into the close, and simplifying complexity across multiple accounting products, departments, and systems. The increased control, consistency, and unified visibility that BlackLine offers is immensely valuable to our customers, and we hear this time and time again in the field. We saw all three of these dynamics at play this quarter. For example, we recently launched a tremendously successful pilot at one of the world's largest technology companies, where initially the customer was primarily relying on manual processes. The Blackline pilot achieved 75% reconciliation automation, and after seeing this immense time and cost saving from faster and automated reconciliations, this company chose to further increase their Blackline footprint in Q1, expanding Blackline to everyone in their corporate accounting department. Incredibly, this brought their footprint to more than 2,000 Blackline users, truly deploying our solution at an enterprise-wide scale. Another customer, a large insurance provider, has been on a global transformation journey with Blackline. When we first sold this customer intercompany, we started with targeted non-trade problem states around their shared service and BPO strategy, as well as their technology billing. Since then, they've chosen to dramatically expand their intercompany footprint, and in Q1, they again grew their intercompany solution with Blackline, which now covers all of their intercompany operating expenses billed across the entire company, in total covering 170-plus legal entities. This BlackLine deployment automates manual processes, standardizes intercompany processes globally, and drives better controls and governance for a company deeply entrenched in the global financial system, which naturally requires strict controls and governance, something we believe BlackLine is uniquely positioned to deliver. Additionally, it yields material cost and tax savings, making their investment decision a clear win. And finally, we saw an existing Blackline customer, one of the largest food and agricultural companies in the world, build tremendous value with Blackline via deploying modern accounting reconciliations and transaction matching. Having rolled out Blackline previously, this customer chose to take the next step in their modern accounting journey in Q1 by fully automating their manual journal entries. And by deploying Blackline, this customer saw a 60% reduction in reconciliations volume, better workload distribution across their finance organization, and improved reporting with all of their accounting data in one place. Let's now turn to a brief update on 4Q in our intercompany strategy. As we announced last quarter, we acquired and closed on 4Q in January 2022. I wanted to take a moment on this call and once again offer a warm welcome to the 4Q employees that have joined the Blackline family. Our goal with 4Q is simple, enhance our existing intercompany automation capabilities by driving end-to-end automation of manual accounting processes and accelerating Blackline's larger long-term plan for transforming and modernizing finance and accounting. As I've noted before, It's hard to believe, but most companies are still using legacy, repetitive, and manual processes to manage intercompany, exposing their business to unnecessary costs, significant compliance risks, and missed working capital and tax opportunities. Intercompany challenges are not new, but with increasingly complex global business models and regulatory scrutiny, demand for intercompany transformation is higher than ever. as we saw in our record intercompany results this quarter. To close, I'm pleased with the strong performance in Q1, and I'm encouraged by the momentum headed into Q2. As I look ahead longer term, it's clear that we're still very much in the early innings of a large dynamic and growing market with strong global demand for digital transformation across the back office. As always, our focus will be to continue to relentlessly serve our customers, focus on product innovation, and fuel our growth into our go-to-market customer success efforts. And as we do so, we remain committed to executing our multi-year strategy and goals, and to drive long-term, durable growth and advance Blackline's position as the market leader. I'll now turn it over to Mark Parton to discuss our financial performance and outlook.
spk06: Thank you, Mark, and good afternoon, everyone. As Mark mentioned, Q1 was another strong quarter for BlackLine, with continued customer demand and consistent execution on key growth initiatives. We saw strength in global markets, continued expansion in existing customer accounts, healthy uptake of strategic products, and solid performance from 4Q. Turning now to some of the key results and highlights for Q1. Total revenue grew to $120 million, representing 22% growth compared to the first quarter of 2021, with subscription revenue growing to $114 million, up 24% compared to last year. We continue to add new customers in Q1 with 72 net new additions, bringing our total customer count to 3,897. Strategic products were within our expected range at 21% of sales and performed well in Q1, driven by healthy uptake and upselling activity, as well as solid team execution. We had record intercompany sales, aided by both 4Q and our own intercompany hub performance. Partners were involved in 76% of large deals, consistent with Q1 of last year. This showcases the continued power of our valuable partner ecosystem. an additional growth lever that they provide in driving further enterprise penetration. Revenue from our SAP partnership remained steady, representing 24% of revenue in Q1. In Q1, non-GAAP overall gross margin was 78% and subscription gross margin was 82%, which was within our expectations and continues to reflect the ongoing transition of our customers to the Google Cloud, and increased investment in ramping our customer success initiatives. Our operating expenses increased by 28% versus the prior year, reflecting our stated investment goals and increasing capacity to meet the greater levels of demand, driving product innovation, and accelerating and sustaining revenue growth over the long term. As a result, in Q1, we saw a 31% year-over-year increase in net new employees, aided by healthy hiring and our go-to-market and customer success teams. In Q1, we generated non-GAAP net income attributable to Blackline of $0.7 million. We generated $1.5 million in operating cash flow and minus $4.7 million in free cash flow. We finished the quarter with approximately $1 billion in cash equivalents and marketable securities. I'm pleased with our Q1 results. We saw good, efficient execution across our teams while also continuing to invest in our growth initiatives. Coupled with our accelerating top-line growth in Q1, I'm confident that we are scaling the business in the right direction as we continue to invest in the demand opportunity ahead of us. Looking forward, we intend to continue our planned pace of investment in 2022 as we remain laser-focused on efficiently investing in our go-to-market and customer success teams, as well as our public cloud infrastructure. We believe doing so will help accelerate long-term revenue growth while also advancing our leadership position in the market. Turning now to guidance. Our expectations for the second quarter of 2022 include total gap revenue is expected to be in the range of $126 to $127 million, representing 23 to 24% growth, compared to the second quarter of 2021. On the bottom line, we expect to report non-GAAP net income attributable to Blackline in the range of break even to $1 million or zero to one cent on a per share basis. Our share count will be approximately 72.5 million diluted weighted average shares. For the full year 2022, we expect total GAAP revenue in the range of $524 to $528 million, representing 23% to 24% growth compared to full year 2021. On the bottom line, we expect to report non-GAAP net income attributable to Blackline in the range of $6 to $8 million, or $0.08 to $0.11 on a per share basis. Our share count will be approximately 73 million diluted weighted average shares. In closing, I want to thank all of our Blackline employees for their effort and hard work in Q1. As we look ahead to the rest of the year, we look forward to helping our customers modernize their back office digital transformation by increasing their efficiency and automation while reducing complexity in their accounting and finance systems. This global opportunity to transform the back office in a strong demand environment gives us the optimism and confidence to continue to fuel our business as we build on our innovation our market leadership, and pursue the attractive market opportunity in front of us. Now I ask the operator to open the discussion to take your questions.
spk05: Thank you. Ladies and gentlemen, as a reminder to ask the question, you need to press star then one on your telephone. To withdraw your question, press the pound key. Again, that's star one to ask the question. Plan by while we compile the Q&A roster. Our first question. It comes from the line of Koji Ikeda with Bank of America. Your line is open.
spk08: Hey, Mark and Mark. Thanks for taking my questions here. Just a couple from me. Okay, so the REV guidance, you know, it definitely looks like the second half, you guys are implying the second half is going to grow faster than the first half by a couple of points. And it sounds like the commentary, you know, from Big Deal Activity and All pretty good, but I guess that one question is when I look at the model over here, you know, the billings on the first quarter, it looks like it came in a little bit below 20%. So I guess first question, you know, is that below 20% correct? And then I guess from a deeper perspective, you know, what are you seeing in the pipeline or maybe from a demand perspective that's giving you this confidence for this growth acceleration in the second half of this year?
spk06: Yeah, great. Thanks, Koji. You're right with your numbers. For this year, we do have high confidence in the demand environment continuing and our ability to execute in this guide. We see variability in billings from quarter to quarter, particularly in a quarter like Q1, which is a seasonal quarter for us. Going back in a trailing 12 months, when we look at billings, we are pleased with what we're seeing and that we're able to drive that number, and that is helping to fuel our growth moving forward. There's also a shift, a mixed shift in bookings from quarter to quarter now where we're getting more on expansion, account growth. And that will have a near term or an impact in this quarter reducing the billings number because you're not billing the full year. And then it sort of spring loads the future on the billings for that on renewal. So you get the benefit of that full year when it renews.
spk08: Got it. Got it. Super helpful. And then I just had a follow-up question here on the headcount comment. It looks like you guys have increased it by 31%. Maybe could you break that down a little bit kind of by the business units? You know, I guess where I'm going, I was specifically on the sales organization. You know, did that headcount expand higher or lower than 30%? And, you know, how should we be thinking about the sales capacity ramp from here? Thanks, guys.
spk06: Yeah, that was the most significant part of the business that increased. It was close to 30% for the quarter. We added in 4Q employees. Those were across the board in both R&D, GTM, and in G&A. And then we have accelerated our hiring in the customer-facing team and on the sales capacity. So most of that is in the high 20s and 30s.
spk07: percent year-over-year got it thank you so much for taking my questions thank you next question comes from Milan of pendulum Bora with JP Morgan your line is open oh great thank you I just wanted to ask the macro question I guess seems like you talked about the resiliency of the business It sounds like you're not seeing anything, but can you help us understand in the various geos, the theaters that you have, are you hearing any kind of change in tone in customer conversations or any signs coming from Europe due to the geopolitical uncertainties there?
spk02: Thanks, Pendulum. The performance in Q1 and our observations and interactions with customers thus far have pointed to the broad performance that we've seen, all geographies, all industries across our multiple initiatives. We're watching for those signals, like I'm sure many of our colleagues in the industry are. But as of right now, we're not seeing any signals that are telling us that there'll be a diminishing interest in people's investing in accounting and digital transformation thus far. That's based on the observations in our own pipeline. as well as customer conversations about their continued desire to invest in their businesses.
spk07: Understood. And one follow-up, just a high-level question that I have gotten, and I would love to hear your perspective. When I look at – I guess I don't know what your international growth was this quarter, but when I look at the divergence in growth between U.S. and international going back, it seems like international growth kind of snapped back from two pre-COVID levels already by the end of 2021, but U.S. business has not. Any way to understand the factors driving that, and how should we think of that growth trend in those segments going forward?
spk06: Yeah, thank you. In Europe and Asia, Pat, we have seen accelerated growth going into and then now coming out of COVID, and that's in the 30 and 40% growth rate. But we've also seen, and this includes Q1, that the flywheel for North American growth is in strategic products, in account expansion, in record user rollouts with our U.S.-based customers, we're seeing really robust growth sort of across the globe. And Q1 was a strong U.S. growth market. And I think that's very much in line with our strategy. We have a very strong base of large enterprise customers in North America. We're able to grow those customers at an accelerated rate, particularly large deals through our ecosystem and now our strategic product portfolio. And that's the real flywheel for North American growth, and we are seeing that. We saw it in Q1. And then the addition of 4Q, which has started as more North American-based, and that we'll begin to take that more to our international customers, which will help us there as well.
spk07: Understood. I was thinking one more, if I may. 4Q, it seems like it's doing pretty well. Can you help us understand the contribution in Q1, and are you still expecting 1% to 2% for the year, or are you ratcheting that higher?
spk06: Oh, yeah. Our overall strategic product portfolio, we expect to be between 20% to 25% of total sales in each quarter and for this year. And in Q1, we saw it at 21%, and so we're within that range. And that was fueled by the record sales of intercompany, both from and from our own existing intercompany product, which now moving forward will be operating more and more together. So we had a very strong sales quarter in Q1, and that revenue will start to roll out this year.
spk07: Understood. I'll cede the floor. Thank you. Thank you.
spk05: Thank you. Our next question comes from the line of Rob Oliver with Baird. Your line is open.
spk10: Great. Good afternoon. Can you guys hear me okay?
spk02: Hey, Rob.
spk10: Okay, great. Hey, Mark. Hey, Mark. Thanks so much. Only two for me. So first one, Mark Parton on that strategic product flywheel, which you just discussed. Historically, the strategic products growth ran at cross-current to the user growth, but they both appear now to be a firing on all cylinders. So I was wondering if you could talk a little bit about that. Are the strategic products still in aggregate, not seat-based, and talk a little bit about that dynamic. And as a follow-up, unless I missed it, and I apologize if I did, there wasn't any comment about Remilia. It sounds like 4Q's off to a great start, and I'm sure if Therese is listening to this, she's probably really happy with ICH coming to fruition now. But I'd be interested to hear what you guys are seeing in terms of attach rates, on the cash side with Remilia now that we're, I think, a year and a half or so after the acquisition. Thank you.
spk06: Yeah, great. Thanks, Rob. I'll go first with the question around user ads and strategic product. Both growth levers over this last several quarters have really been hitting on all cylinders. And we've invested, as you know, in the customer success teams. that team is driven to help our customers engage more with the product, engage with what they own, and getting full value out of the products that they have. And then that allows our account management team to sell more of our strategic product portfolio. And so we've been seeing great uplift. And in Q1, 21% of strategic products of total sales was a great lift. It is not sold on users, but you're right. In Q1, we saw our third sort of record user ad quarters. In fact, it was an 84% increase year over year against Q1 of a year ago. And so we're selling and rolling out more and more users on our existing customers in the core platform, in the financial close. And so those are two growth levers that have been really working well, and that's a direct result of our investments. in the customer success and engagement teams.
spk02: And then, Rob, to your question about remedial or AR, what we observed is broad performance across geographies, customer size, industries, and initiatives. And as you've been following Blackline for some time, you've experienced this. We've broadened the amount of capabilities that we've had and the initiatives. And so it's sort of like it's hard to – called them all out in something like that. Pleased with the performance in the ER business, some nice wins, some really strong expansion that we were seeing from some existing customers who were getting incredibly high match rates and great value from the cash application and the additional products there. So pleased with it, but just like everything else, sort of broad performance and When we have a record intercompany performance like that, it sort of was the big, big highlight of the strategic products. And you can rest assured that Therese is listening and pleased with the intercompany performance.
spk10: Okay. Thank you guys very much. Appreciate it. Thank you.
spk05: Thank you. Our next question comes from the line of Matt Stottler with Wimbler. Your line is open.
spk11: Thanks, guys. Appreciate you guys taking the questions. I guess just starting off, we'd love to just get some more color around what you're seeing with the partner channels, specifically outside of SAP. You obviously have some really interesting and some newer relationships there. Microsoft, Google, maybe some that are more non-traditional versus what we think of. Any update on the development of these relationships, influence in the business, and how you expect that to trend going forward?
spk02: We've Some of them are still relatively new and growing, and we continue to invest in those things. We think they're long-term and strategic. Some of the ones that we've recently rolled out will have some spillover into the demand side of things in that these are organizations that influence people who are in the market for digital transformation. Hard to really perfectly quantify that. And then there are other things that we invest in that are sort of environmental, if you will, allowing us and our solutions to create great value with customers to give them a better experience, which makes us sticky and really easily digested into a complex financial accounting landscape. So some of the partnerships that we've had out there have been designed to do just that. Really pleased with that. And that shows up in customer satisfaction, renewal rates, usability, which leads to the growth in our net revenue retention. So it shows up in a lot of places, and I would just describe that we're pleased with the progress continuing to invest in that ecosystem partnerships.
spk11: Got it. That's helpful. And then as you think about kind of the product roadmap and investments there going forward, obviously a lot of opportunity there. you know, with the AR portfolio, which is in focus. But you've been, you know, with 4Q and everything, you've made this interesting move, kind of looking upstream from a data perspective. So, you know, kind of would love some commentary on how you think about that, you know, forward product roadmap, organically, inorganically. But, you know, what's, I guess, what's next as you think about that broader strategy there for product expansion? Sure.
spk02: Well, we always have our eyes on opportunities and sort of the view towards what is organic versus inorganic and partner-led through the lens of our long-term strategy, indispensability and modernizing accounting. Specifically targeted the controller and the processes and the beneficiaries that those people serve. And so from a what's next standpoint, we're going to continue to be laser-focused on customers. And we're going to bring great value to customers through our core products, the AR suite, the intercompany capabilities that we've just added to. And then the next iteration of our platform, financial operations management. So if you're sort of looking into the future as to where we're going, near the end of the year in our releases, there will be focused on financial operations management, integrating orchestrating and automating complete accounting processes, making our technology and our capabilities even more digestible into these complex landscapes. And we'll share that with you as we get closer.
spk11: Looking forward to it. Thanks for the call.
spk02: Thanks, Matt.
spk05: Thank you. Our next question comes along with Andrew. The Graspery with Berenberg. Your line is open.
spk01: Hi, this is Aliah for Andrew. Thanks so much for taking our question. So last quarter you had mentioned that there might be some confusion between Blackline's traditional offerings with intercompany versus what 4Q offerings were. How has communication with customers been so far in terms of explaining how they complement each other in the joint value of the solution? I understand it was a record quarter of sales of the product, but just if you have any more color on customer response so far.
spk02: Yeah, so in the description of confusion, when you buy a product that is adjacent or in the same space, you always have to make sure that your messaging is really clear. And so I think we did a nice job in customer and prospect communications about the complementary nature of 4Q's capabilities to the existing Blackline intercompany capabilities. I think the team did a nice job of that. Customer feedback has been really, really strong. Some of those have accelerated in our pipeline throughout the rest of the year. We were obviously pleased with a record intercompany performance in Q1, and we're excited about the potential to deliver great value to our customers in that space. It's a space that there's very few organizations focused on this with, technology and know-how like we have, and we think that the demand will continue to sustain in that area as businesses evolve.
spk01: Thanks. That's helpful.
spk05: Thank you. Our next question comes from . Your line is open.
spk09: Yeah, guys, thanks for taking my question. Appreciate it. I guess when you look at the overall competitive landscape out there, you've added quite a bit to your portfolio to sort of appeal beyond just accounting and maybe really kind of targeting the office of the CFO more broadly. But as you step into some of those opportunities, it feels like some of your competitors from other walks of life are sort of encroaching on your core accounting capabilities. So Curious how you're seeing in terms of, you know, are there new competitors popping up? Are the conversations still drilling down to your really detailed focus on helping the controller and all that you've been doing over the years? And maybe just, you know, how holistically are the buyers looking at other platforms versus best of breed solutions for each use case?
spk02: Yeah, I'll tell you that most, The competitive environment has not materially changed. The notion that people are moving into our core, I'm sure over time that some of that will happen. We're the clear leader, nearing 4,000 customers. We've got arguably the largest mid-market accounting automation business in the world today. and we've got a clear lead in the enterprise in this space. It's very sticky in terms of the value that it creates for clients and how it plugs into these complex architecture. Really pleased with the moat that we've established in that core part of our business. And then as we press our investments, we've probably invested nearly $200 million in R&D over the course of the past 24 months. that accrues to various parts of our business and customers. And as we are able to have these conversations about the coming financial operations management and the bringing together of the more broad capabilities that we do offer to companies, especially in enterprises, it's a very compelling thing and they're very receptive.
spk09: All right. That's very helpful. And then when you look at the overall inflation across the economy and looking at the different tools you have in the bag to sort of offset that, do you have much, have you thought much about kind of how you're going to balance price increases versus using cross-sell to kind of get more revenue per customer and other opportunities that you might have to offset what's rising costs seemingly across every portion of the business?
spk02: Yeah, so Well, the first premise, Matt, will be laser-focused on customers and the value we create for them and making them successful. And we think that's a bigger priority than trying to opportunistically turn on the inflationary scenarios. When we have clearly established great value for clients and we have the ability to pass along some of those costs increased that many businesses do, we'll take advantage of that. But our focus remains... the basic culture and value that we have of serving customers, making sure they're successful, making sure they leverage from our expertise. And so it just tends to be more focused on customer outcomes than our black line outcomes.
spk09: All right, great. Thank you.
spk02: Thank you.
spk05: Thank you. Next question comes from the line of Mario Molina with Piper Sandler. Your line is open.
spk04: Great. Yeah. Thanks for taking our questions here. So as it relates to 4Q, is there any color you can give around how the pace of integration has gone so far relative to your initial expectations? And I think you said last quarter you'd be adding around 130 employees. So it'd be great to hear how things are going on that front in terms of layering in the platform. And I'll have one follow-up.
spk02: We've just passed 90 days of the integration. So clearly early overall in the grand scheme of things. But really pleased with it. You know, the most critical thing you buy a company like this is a combination of IP and capabilities, human capabilities. And so I think, you know, the handling of the human aspects of this, making sure people understand what's expected of them, getting them the tools to work properly, getting the paperwork so they understand what's like to be inside Blackline and the benefits and all of the things that, you know, we all may take for granted, it's really a big priority. So I'm pleased with where we are with the progress on that. I think we've got the team focused, have a nice plan, have objectives around the product and technology, both from an integration standpoint and a commercial standpoint. I think we have a good sales plan. So we're happy with the progress and happy with the intercompany results that we saw, clearly.
spk04: Great. Yeah, that's very helpful. And then You know, it was great to hear about the hiring momentum that you've seen so far and the investments you're making and growing headcount. And I guess I'm just wondering what's resonating most with job seekers, you know, out looking to pursue new opportunities about Black Lines messaging that's allowed you to kind of hit that record hiring level?
spk02: Well, I mean, we take good pride in our culture and our leadership position. So a lot of the feedback we get is about that. So strong brand, strong brand in the industry, you know, the space that we serve. Our culture remains strong and committed to the customers and employees. And I think that employees see just the potential with the continued investment people are making in digital transformation in the space that we're in, the back office, and specifically accounting, which we have said for a long time, has been overlooked in terms of the disruptive nature of automation technology. And I think people feel like it's a great opportunity for them to grow their careers in a space that's going to have durability to it.
spk04: Helpful color. Thank you. Thank you.
spk05: As a reminder, ladies and gentlemen, that's our one to ask the question. Our next question comes from the line of Alex Carr with Raymond James. Your line is open.
spk12: Hi, thanks for taking the question. This is John on for Alex. Just one from us. How should we think about the contribution from new logos versus expansion as we look towards the remainder of 2022? Thank you.
spk06: Yeah, thank you. You know, we've had a long history of a very balanced growth profile, half of our growth each quarter and year comes from new logos and half comes from account expansion. And then in the last 18 months, we started to see that our growth is skewing towards account growth. And it's the direct result of a number of things, positive things, trends including investment in our customer success and engagement team and our account management team that are now able to grow and engage with customers at a much bigger, deeper, broader level. Second thing is that we've invested in our product portfolio. We've invested a significant amount of money in our strategic products, in acquisitions, and in organic innovation. And then the third part of this really is a result of digital transformation trends that have really been accelerating through the large enterprises. And the large enterprise, we believe, and we've identified it in previous calls, has a significant headroom to continue to expand both in users and in product capability and sales. And so those are the major trends that are pushing us towards a 60-plus percent of our growth profile coming from account growth and then the remainder from new logos. and that we think that balance will be good for us to continue to take market share, drive on our investments with our ecosystem and our partners like SAP and our mid-market velocity and acceleration, and then balance that with our ability to continue to sell into our customer base. So it's a very positive trend that we're excited about moving forward, and we think it will continue that way.
spk04: Thank you very much.
spk05: Thank you. I'm sure the question is in the queue. I will now like to turn the call back over to Mark Huffman for closing remarks.
spk02: Thank you. As mentioned in our remarks, we're really pleased with the quarter, good broad performance, and that's a reflection of all the Blackline employees who are very, very customer focused. Many of you interact with businesses when you can see and hear them talking about their legacy accounting processes that are not sustainable. And when you see those, we'd appreciate them being sent to Blackline. Thank you.
spk05: Ladies and gentlemen, this concludes today's conference call. Thank you for your participation. I'll disconnect.
Disclaimer