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spk04: and 21 earnings call. At this time, all participants are in listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask a question during the session, you'll need to press star one on your telephone. As a reminder, today's program may be recorded. I would now like to introduce your host for today's program, Bridley Johnson of the Blue Shirt Group. Please go ahead.
spk01: Thank you for joining us today to discuss Bumble's first quarter 2021 financial results. With me today is Whitney Wolford, founder and CEO of Tarek Shauket, President, and New Subramanian, TFO of Bumble. Before we begin, I'd like to remind everyone that certain statements made on this call today are forward-looking statements. These forward-looking statements are subject to various risks and uncertainties and reflect our current expectations based on our beliefs, assumptions, and information currently available to us. Although we believe these expectations are reasonable, we undertake no obligation to revise any statements to reflect changes that occur after this call. Description of these factors and other risk factors that could cause actual results to differ materially from these forward-looking statements are discussed in more detail in our filings with the SEC, including our annual report on Form 10-K as the year ended December 31, 2020, and our subsequent periodic filings. For purposes of today's call, comparisons to first quarter 2020 are based on the company's results for the combined periods of January 1, 2020 to January 28, 2020, and January 29, 2020 to March 31, 2020. During the call, we also refer to certain non-GAAP financial measures. These non-GAAP measures should be considered in addition to and not as a substitute for or in isolation from our GAAP results. Reconciliations to the most comparable GAAP measures are available in today's earnings press release, which is available on our investor relations website at ir.bumble.com. With that, I'll turn it over to Whitney.
spk11: Thank you, Brinley, and thank you all for joining our Q1 earnings call. A bumble... We strive to create a world where all relationships are healthy and equitable. We put safety at the core of everything from product and engineering to marketing, and our commitment to our mission is reflected in our strong first quarter results. Our mission continues to be reinforced and resonates in a powerful way as the world has been seeking connection, love, friendship, and community now more than ever before. Both coming out of the pandemic and while quarantine still persists around the world, we feel that we serve an incredibly important purpose in helping ease loneliness and helping people find good relationships and community. We are excited with our growth and our continued leadership position in the online dating and connection space. We are motivated by the impact we are having on lives. Hearing stories of people finding love, starting families, building friendships, or finding community during times of struggle remains our ultimate driving force. We believe that we are just at the beginning of our growth and impact journey. We are just scraping the tip of the iceberg of the addressable market for dating and friend-finding around the world. And our international growth suggests that our message resonates across cultures and languages. We believe that the friendship space is the next social growth horizon, and we believe we are uniquely positioned to be the leader in that category, as we've invested years into building a brand and product that women and all genders trust. Our meticulous focus on shaping our marketing, product, and brand narrative over the years has created a natural and seamless bridge for users to move from dating to friendship. And for those who are not seeking love, coming to bumble for platonic relationships. This is a first in our space and a strong competitive advantage. Before we dive into our earnings, I want to take a moment to acknowledge the hardship millions of people around the world are still facing around COVID. Countries like India and Brazil are in the midst of some of the worst COVID surges of the pandemic. This devastating wave has decimated the healthcare system and sent these nations into crisis. Our hearts go out to our teens, family, and friends in these countries and everyone else impacted by this ongoing tragedy, and we hope for their speedy recovery. Now, let's move on to a recap of our earnings. Building on the momentum we saw in the second half of last year, our first quarter revenue increased 43% year-over-year to $171 million with Bumble app revenue growth of 61%. Our paying users were up 30% year over year, demonstrating our continued ability to grow our community. Adjusted EBITDA was 46 million, which represented a 27% margin. Our results and first quarter momentum validate the strength of our woman-first brand and our mission. It's the power of our brand and mission that has been a core differentiator for us since day one. It cannot be replicated by anyone else's product feature or a clever ad campaign. It is unique only to Bumble, and it's why our new and repeat customers are so deeply invested in our brand. Throughout the quarter, we were able to combine mission, safety, and women-focused narratives in a manner that drove notable growth across our market. This approach was key. in helping us maintain our leadership position in the first quarter. Thinking ahead, we continue to be focused on growing globally, making strategic investments in product, safety, technology, and marketing that drive scale and monetization, and in improving profitability. We will also continue to invest in our brand. Our users connect deeply with our brands, making them powerful marketing tools which generate word of mouth, virality, and powerful network effects, thus driving user growth and strong unit economics. Our strong performance in Q1 is a direct result of these initiatives. During Q1, our team continued to demonstrate innovation across both Bumble and Bidoo apps that drove notable growth in user engagement and retention, which in turn led to strong growth in our paying users, which averaged 2.8 million for the quarter. On Bumble app, for example, we added 150 plus new badges with categories ranging from values and traits to traveling, enabling our members to highlight what's important to them. The badges act as useful indicators for compatibility. and over 40% of newly registered members adopted these badges, and we saw 2x more matches for these users. We also added a profile barometer, which shows a member's progress towards completing their profile, thereby incentivizing them to fill out their profile further. Enhancements like these improve overall user experience while helping to drive member engagement and retention. Similarly for Bidoo, we introduced several features that improve the experience of our users, specifically women. For example, we introduced gentle letdowns, which offers an easy way for women to express to male members that they are not interested in progressing with their connection. This has resulted in improvement in day one retention for new women members. Safety and accountability. are at the foundation of our business and have been from the very beginning. In line with this central commitment to prioritizing safety, in January, we launched our safety center, giving members access to articles, resources, and partnerships related to their physical and psychological safety. This is a key step in reiterating our mission around safety and in ensuring that all users uphold our values of kindness, respect, and equality. We also instituted new community guidelines that explicitly ban body shaming on our app. Bumble's mission has always been to build a platform rooted in respect and kindness, and this is another industry-leading step to make our app safer for our community. We also continue to advocate for our customers beyond just our platform. with an active focus and approach to legislation in hopes of making the Internet a safer and kinder place for everyone. We also remain focused on expanding beyond dating into new social categories. As previously discussed, we are planning to increase our focus this year on our friend discovery platform, Bumble BFF, and are accelerating our efforts around product development. This work is ongoing and we are just in the early stages. Over 90% of women who initiated contact in BFF in March found at least one match. And during Q1, the average time spent on BFF has grown 44% for women and 83% for men. We see a huge opportunity here. BFF is for people looking for community and friendship through many life stages. And as we see evidence of this today in the high engagement we find in several new communities, such as the young professional community, the parenting community, divorcees, women going through menopause, as well as people who have found their successful romantic partners on Bumble, but who are now looking for new friends. We are committed to moderation, safety, inclusivity, and accountability being at the helm of the relaunch of this product, and we look forward to updating you on our progress later this year. Now let's briefly talk about how we are improving monetization. Our PPU for the group in Q1 was up 13% year over year. As we mentioned on our last earnings call, Bumble Premium, our second revenue tier, is live globally in iOS. In Q1, we continued the rollout of Bumble Premium to Android users, with Australia, UK, Canada, and the US now fully live. We continue to be pleased with the results that we've seen so far. There has been a positive impact on our PPU in all core markets, with the opportunity to optimize even further. We remain on target to complete the global rollout by the end of 2021. In addition to our work on pricing tiers, we continue to experiment with other ways to improve and enhance our monetization offerings. For example, one of the new features that we are testing on Bumble is advanced filters. These enable our paying users to better customize their results by specifying their preferences. We are also experimenting with next generation consumables, which have the potential to both increase revenue and drive new types of engagement. On Bidoo, we are testing a number of in-app purchase features which will bring more visibility for our users, helping them get to a match faster. Building our brand organically is central to growing our user community regionally and globally. We do this by taking a very granular and grassroots approach. We focus on building our communities in each city and also in in speaking directly to distinct groups of users. Our Find Them on Bumble campaign, deployed in a city-specific manner in places such as New York, Los Angeles, and Sydney, emphasizes the depth of our network within different markets. Similarly, we have leveraged our strength in tailoring our product and marketing efforts to the unique needs of each of our users to create a diverse and inclusive community within Bumble. For example, we're seeing our LGBTQ user growth substantially outpace the average in both Western Europe and the US. We continue to adapt to the impact COVID has had on our business and in the dating world. We introduced a dedicated section where matched members can showcase their preferences for dating during COVID. They can say, prefer parks or masks on, et cetera. We also tested our first virtual dating solution, allowing members to get to know each other in a fun and safe way. A night in is an in-app date where matches can schedule a video date and trivia night with each other. While it is still early, we are seeing a terrific response from our users. A large number of our video chats now include a night in experience. And 87% of our night in users have said that they would use this experience again. We are focusing on taking the learnings to build a more comprehensive set of dating experiences for our customers. Despite lockdowns in many regions throughout Q1, we continue to see very rapid growth and momentum for Bumble throughout Western Europe, particularly in Germany and France. MAU in Germany, for example, was up 160% year over year. And our relaunch in France this week has already driven positive results. We have leveraged this playbook in regions such as the Netherlands and Brazil. This just reinforces that Bumble is needed and wanted around the world. However, the uncertainty around the pandemic and the differences we see from country to country in terms of lockdowns and vaccine distributions are still vast. We are constantly speaking to our users around the world and listening to how they are dealing with the ongoing situation so that we can better understand their plans as the pandemic conditions evolve. We saw, for example, that the stimulus checks in the US led to a temporary acceleration in revenue from both our Bumble and Bidu users. Lifting of the restrictions in the UK resulted in stronger engagement from both our existing users as well as an increase in payers and daily active users. This and other similar examples lead us to believe that there is meaningful pent-up demand as economic and health conditions improve across regions. We've leaned into these pockets of optimism and relief with our marketing campaign, You've Got This!, in the UK and Western Europe, helping our users build the confidence to start thinking about dating again once restrictions start to ease. We would caution, however, that the situation does remain very fluid and somewhat unpredictable on the ground, and our focus is on being able to respond quickly and effectively when our users begin to want to meet in person while continuing to serve those who continue to be heavily impacted by the pandemic. Regardless of pandemic conditions, People around the world want and need to find love and connection, and Bumble will continue to be there for them. In conclusion, we are focused on making strategic investments in growing our community, product, safety, and technology to capitalize on the large market opportunity that exists. Bumble is more than our apps. Our mission is powering a movement, building healthy and equitable relationships for all. With that, thank you so much for your time, and I will now turn it over to Anu to discuss our financial performance.
spk12: Thank you, Whitney, and hello, everyone. Thank you again for joining us. I will start with a review of our first quarter earnings and key highlights and then turn to our outlook for the year. I'm pleased to report that we had a very strong Q1. Total revenue in the quarter grew to $171 million, an increase of 43% year-over-year, with total paying users growing by 30%, and group RP proof growing to $19.99, an increase of 13% year-over-year. As a reminder, revenue in Q1 2020 was impacted by a $9 million reduction in deferred revenue recorded in purchase accounting. Bumble app revenue was $113 million for the quarter, representing growth of 61% year-over-year. This growth was driven by a healthy combination of increase in paying users as well as our people. Bumble app paying users increased 44% year over year. We continue to see strong growth in both North America, where we also saw paying users rise sequentially, as well as in our international region. We rolled out several monetization and product features throughout the second half of 2020. as well as some new features like advanced filters in Q1 2021 that contributed to this growth. Bumble Apps RPPOO increased 12% year over year. It remained flat sequentially due to fewer days in the quarter compared to Q4, as well as due to a higher mix of payers in our international markets. We continued the rollout of Bumble Premium for Android in Q1, and we continue to see a positive impact on RPPOO in these launch countries. Badoo app and other revenue was $58 million in Q1, which was up 18% year-over-year. Similar to Bumble, this growth was driven by strong improvements in pair penetration, with paying users up 19% year-over-year, with strong contributions from countries such as Brazil, Russia, and the United States. Throughout the quarter, we have been working on re-optimizing core features, such as both cap and extra shows, which have driven these improvements in pair penetrations. but do app RPPOO increase by 4% year over year. Let's move on to expenses in the quarter, which we will discuss on an adjusted basis, excluding the impact of stock-based compensation and one-time transaction-related costs. Our cost of revenue was flat year over year at 27% of revenue. Sales and marketing expenses in the quarter were 24% of revenue, down from 32% in Q1 2020. Although our cost as a percentage of revenue has declined, our total investment has increased, demonstrating our ability to create operating leverage as revenues scale. We remain focused on attracting new users both in North America and internationally with campaigns such as Find Them on Bumble performing well in Q1. G&A spend reduced slightly to 12% of revenue compared to 13% in 2020. This was due to lower spend on travel and entertainment and office-related expenses. Adjusted EBITDA grew to 46 million, and our adjusted EBITDA margin expanded to 27%. During the quarter, we booked 46 million in stock-based compensation expense, which was up from 6 million in Q1 2020. This increase was due to a modification of our stock award, as well as the acceleration of certain performance criteria being met post-IPO. In Q1, we recorded a positive net earnings, which included a one-time 442 million tax benefit related to the release of a net deferred tax liability. This reversal resulted from a restructuring of our international operations that we completed in connection with the IPO. After our successful public offering in Q1, we used part of our IPO proceeds to repay 200 million of our incremental term loan in March, and we ended Q1 with a total cash of 246 million. Moving on to our financial outlook for next year, for next quarter and the rest of the year. 2021 is still an unpredictable year given the uncertainties around COVID. The news around the vaccine rollouts is definitely promising and we will continue to monitor how this impacts different regions and countries. Our outlook is a realistic reflection of the product features we expect to launch and the market expansions we have planned for this year. We are keeping a close eye on market conditions and reopening And if we see opportunities, we will look to accelerate investments in areas such as marketing as appropriate. So with that background, for Q2, we expect revenue of $175 to $178 million, representing a growth rate of 31% at the midpoint of the range. We expect adjusted EBITDA to be in the range of $42 to $44 million, which represents a margin of 24% at the midpoint. For full year 2021, we are raising our guidance for both revenue and EBITDA. We expect revenue in the range of $724 to $734 million, a growth rate of 25% at the midpoint of the range. For adjusted EBITDA, we expect $177 to $182 million, which represents an EBITDA margin of 25% at the midpoint. In conclusion, we had a strong start to the year. Our Q1 performance reflects the growth in our community and the investments we are making in capturing the vast market share that is ahead of us. We feel confident in the strength of our business, our ability to grow users, monetize, and deliver results. And with that operator, we'd be happy to turn to Q&A.
spk04: Certainly. Ladies and gentlemen, if you have a question at this time, please press star then 1 on your touchtone telephone. If your question has been answered and you'd like to remove yourself from the queue, please press the pound key. Our first question comes from the line, Srivankar Julia from Evercore. Your question, please.
spk14: Okay, thank you. This is Shweta at Evercore. Can you please talk about engagement trends? I mean, you touched on this Whitney, but would love to get a little bit more detail on how you saw engagement and user propensity to pay sort of trend in United States as the economy here was more open than perhaps India or Brazil or Europe. And any anything that, you know, really stuck out to you, not only in Q1, but Q2 so far? And then the second question is, are you baking any, you know, you talked about pent-up demand, so is, you know, the impact of the reopen and pent-up demand baked into your foliar guidance? If so, could you please help us frame that? Thanks.
spk15: Hey, this is Tarek. I'll take the first part of the question and turn it over to Anu for the second part. I think, as Whitney mentioned, we are definitely seeing signs of increased engagement in the U.S. as both the economy gets a little bit better and as vaccinations roll out and the health situation improves. We have seen particularly a – we have a large install base, and we've seen a trend up in the re-engagement level. So that means users who had opted out During the pandemic starting to come back in, that is definitely fueling the active users that we have on the platform. And that is something that we've seen be very strong in Q1, continue to be strong in Q2. We're also seeing engagement on the platform itself from existing users continue to trend up as well. The number of messages sent, for example, was up about 10% year over year in Q1 versus the pre-COVID level. So we're definitely seeing high levels of engagement in the U.S., improving levels of engagement in the U.S., more people coming into the market. I think what is still very clear and would, I think, temper those statements is that it is very much a local phenomenon, and it really is city by city, county by county, state by state because of just the economic situation. I think you see this not just in our data, but if you looked at what Open Table publishes around restaurant reservations, how much people are meeting up in person. You're seeing it very, very much by city. We're seeing that same trend. So we are optimistic about things as vaccinations continue to roll out, as economies continue to reopen, but it is, I think, still a little touching knowing exactly when is that going to happen. That's the U.S. point. I think just to probably preempt the question a little bit on globally, we're also seeing very similar trends globally. If you look at markets that are reopening, have high levels of vaccination or are reopening in other ways, you are starting to see very positive trends as well. We're seeing very rapid growth in countries like Israel, as an example, with a very high vaccination rate. The UK has trended up as they've started to relax the lockdown that they have had in the UK. And so we are definitely seeing that notion of pent-up demand. We do hear from our users that there's almost a historic level of pent-up demand out there. There is a real need to go out and meet people. People are just trying to figure out when is it going to be safe to do so, and they're taking advantage when they have the opportunity to do that. I think the final point on COVID would be that we are seeing very high levels of engagement now during the pandemic, and we are seeing more people essentially come into the market as as these markets liberalize, or is probably the wrong word, as they open up somewhat. And so we do believe that the engagement gains that we have seen through the pandemic are continuing to be sticky and will hopefully continue to play well for us as markets open up. Anu, do you want to take the second part?
spk12: Yeah. In terms of the second question around what is built into our outlook, like I said earlier, what we've included today in our outlook is a realistic reflection of what we expect to happen in the second half. As we've said before, we have international expansion plans that are built into our forecast for this year, and that's what you see reflected in the numbers. Just as a reminder, we had an extremely robust second half in 2020, and our growth rates, for example, in Q3 and Q4 were close to 30%. As you think about year-over-year growth rates for second half of 21 versus 20, that is also an important fact to take into account.
spk14: Okay. Thanks, Anu. Thanks, Tariq.
spk04: Thank you. Our next question comes from the line of Nick Jones from Citi. Your question, please.
spk17: Great. Thanks for taking the questions. Could you maybe drill down a little bit into the non-dating solutions, BFF? It sounds like is there incremental investment? It's maybe more than we kind of thought from last quarter. And then I thought the comment on next generation consumables was interesting. Could you expand a little bit more on that opportunity? Thanks.
spk11: Yeah, sure. Thanks for the question. Friendship is a huge opportunity, as we discussed earlier, and it has not been tapped yet, not even to the degree of where we believe it will go. If you think about where online dating was back in, call it 2012, the demand is there for community and friend finding, and we've seen that just by way of the daters in our product looking for friends in this authentic and organic way. So when we talk about the investment we're making, first and foremost, we're doing a product relaunch, a major product relaunch that is currently in the works. And we cannot disclose too much more information as it is currently being worked on. But we really fundamentally believe that once the product is in a place that it is, A, tailored and designed to be used for friend-finding in a seamless way and is really reinvested in properly and then marketed properly, in line with that, we think that we are going to see a huge surge in those coming to find platonic connections. So as far as investment in this goes, we cannot disclose any more details, but I can tell you it's a high priority for us internally across all of our teams.
spk15: And on the point on consumables, there's a couple of different things going on here. The first is that we do recognize that as a premium app, there's a psychological barrier almost to getting people to consider us to be a paid experience as opposed to just a free experience. And we do believe, particularly in some countries in Asia as well as in other parts of the world, that a consumable-based model as a gateway into the subscriptions is really important and will drive up subscriber rates over time. And so part of the consumable strategy that you are hearing us talk about is really anchored in that notion. I think the second is that we do believe that there are elements of the experience that we can add to by offering new value-added services that just don't lend themselves to a subscription type of model. We already have super swipes as an example in the product where you can swipe to increase visibility. We think there's other fun, playful ways that you can also make yourself stand out just a little bit more in in the experience, and so we're in testing on both Bumble and Bidu around a range of those different opportunities. We think those would add both ARPU and, as I say, over time, we believe also add to subscriber rates growing as well. Great. Thank you.
spk14: Thank you.
spk04: Thank you. And, ladies and gentlemen, today we have a full queue, so in the interest of time, we'd like to ask you to please limit yourselves to one question each. You may get back in the queue as time allows. Our next question comes from the line of Corey Carpenter for JPMorgan. Your question, please.
spk03: All right, noted. I will cut my question down to one. So just hoping you could talk more about Bumble app product in general. You know, certainly want to hear about the premium tier, how the rollout's going, or the adoptions relative to your expectations and the type of ARPU and renewal rates you're seeing. And then also just beyond premium, you know, the broader product roadmap and your plans for the rest of the year. Thanks.
spk11: Thanks so much for your question. Anu's going to take the first half of that question, and then I'll jump in on broader product plans.
spk12: Yeah, sure. Hey, Corey. So with respect to Bumble Premium, as we've said, we've started to launch Android across the globe, and we've launched it in four countries so far. I'd mentioned last time we spoke that we saw strong adoption in November and December when we launched in iOS. We've seen similar numbers for Android as well, so we continue to be pleased with how the rollout is going. Obviously, we still have a long way to go in terms of finishing our rollout. So more to come on that as we go through that this year.
spk11: Yeah, great. And then as far as broader product rollout, we are really looking and listening to the customer. This is fundamental to us. We are asking the customer, what do you want out of this experience? And life has evolved over the last year and a half with this pandemic and needs have changed. And so continuously reinvesting in the transition from this stay-at-home life to going back to IRL dating and really making sure that we are at the forefront of engineering a safe, accountable, but also seamless experience and allowing people to tailor what they're looking for and to be really granular on the customer. So an 18-year-old is looking for something very different than me a woman in her mid-50s might be looking for. And so the future of Bumble product is to be really tailored to the customer and to give them what they're looking for from the experience. I think one of our strengths is that we really listen to the customer. This is something we spend a lot of time on, and this is what will continue to guide us as we evolve our product features and roadmaps going forward.
spk03: Great. Thank you both.
spk11: Thank you.
spk04: Thank you. Our next question comes from the line of John Blackledge from Cowan. Your question, please.
spk06: Great. Thank you. I think one of the big expansion initiatives for BumbleApp is into non-English speaking markets, growing that penetration. Just curious if you can provide any color there on how that is going. Thank you.
spk15: Sure. So as you mentioned, for Bumble, we have really been emphasizing expansion into Western Europe for the first quarter and continuing in the second quarter. We are seeing, as Whitney and Anu mentioned, tremendous growth, not just in Germany, but in the whole DAF region of Europe, so the German-speaking markets. We are seeing very, very strong growth in the triple digits year over year in Germany. In France, continuing very strong growth in the Benelux region as well. And in parts of northern Europe, we're continuing to accelerate our investment there as well. So as we think about the non-English speaking markets in Europe, very, very pleased with the progress that we're seeing both in the monthly active users as well as payer penetration in those markets. We are also continuing to invest and see into pockets of Southeast Asia. We are seeing very strong active user numbers out of markets like Indonesia and the Philippines. We're seeing also very strong growth out of areas in Latin America like Mexico, like Brazil. And so we really do think that the first quarter and what we're seeing so far in the second quarter are continuing to highlight the fact that the Bumble value proposition really is not not quote-unquote just an English-speaking markets phenomenon, but really does apply in both Western Europe and Southeast Asia, including in majority Muslim countries like Indonesia and in Latin America. So we're very happy with that, and we'll be continuing our investment there.
spk11: Yeah, and just to add one final note on that, I think this just really goes to show what we've been saying for years, Women universally are looking for healthy, respectful, and equitable connections, relationships. And the brand we have built resonates around the world, as does the product. And this is really being proven, as Tarek suggested, in a bevy of countries. And we're super excited about the runway ahead of us. And again, we're very early in our international growth story. And that's definitely something we're incredibly excited about as the quarters continue.
spk06: Thank you.
spk04: Thank you. Our next question comes from the line of Lauren Shank from Morgan Stanley. Your question, please.
spk10: Great. Thanks so much. Just wondering if there's sort of any incremental color you can give on how we should think about Bumble apps versus Bidu revenue within the second quarter guidance and then sort of within that paying user versus ARPU trends for the Bumble app. Thanks.
spk12: Sure. Thanks, Lauren. I can take that. So I think the way, you know, I'll start with the second part of your question first. I think we've said for both Bumble and Bidu, you know, growing paying users is a huge area of focus for us. So for both of these apps, you know, we will be doing a lot of work from a product perspective to improve our payer penetration and consequently increase paying users. So that is definitely something that is... ongoing in Q2 and is reflected in the numbers that we are looking at. In terms of our people, obviously Bumble Premium is still to be launched in Android in many parts of the world. So that is definitely something that You know, we expect to impact ARPIPU for Bumble in Q2. For Badoo, I think ARP, you know, we don't have any big ARPIPU initiatives that are planned for Q2, but for Bumble, certainly, the growth is potent.
spk04: Thank you. Our next question comes to the line of Deepak Mathavinian from Wolf Research. Your question, please.
spk13: Great. Thanks for taking the question. I wanted to ask about customer acquisition. The advertising pricing seems to be increasing pretty high in various channels, obviously, as many sectors start to come back. But for you guys, I know you have a high organic traffic mix, but how is your paid marketing strategy changing right now, if at all? And then how should we think about the levels of marketing spend for the rest of the year?
spk15: Sure, I'll give that a try. I think, as you mentioned, a lot of our customer acquisition, almost 80% or so of our new customers comes in because of organic means. And so that would be word of mouth or brand activities or influencer activities, that sort of thing. And so that, in part, does insulate us from the ad increases that you are seeing in a number of channels out there. So So that is something that we think from a strategic standpoint we're continuing to lean into. We have a very nimble marketing team on the performance marketing side. It's a little complicated with the rollout of iOS 14.5 and the IDFA changes that are happening right now. It's too early to tell what impact we're seeing from that, but we are keeping a close eye on it, and I think we'll be shifting channels as we get more data coming out of that. So there's really no material changes at the moment that we are doing beyond the day-to-day optimization, but it's still quite early to tell with some of these changes that Apple is rolling out and what the impact of that is going to be.
spk04: Thank you. Our next question comes from the line of John Egbert from Stifel. Your question, please.
spk05: Great. Thank you. So as you roll out Bumble Premium across new international markets, have you been tinkering with price points and or feature sets for the premium memberships as you gauge the receptiveness from users in those markets? And just as an extension of that, do you in general see noticeable differences in demand for specific premium features or consumable items when you look at one market versus another?
spk15: So, certainly, the focus at the moment is rolling out premium as a package globally. And we do, I think, to use words, tinker with the price point, right, to just understand what is the elasticity in any given market, what's the willingness to pay in different markets, that sort of thing. We have a pretty constant optimization effort around that geared towards optimizing revenue, not payer penetration or RPPOOP. per se, but that is work that our revenue team does day in and day out, and it is more focused at the moment on the price point and payer penetration optimization, not as much on the feature set. I do think that part of the consumable strategy that we talked about earlier is to give a little more flexibility by market, because we do see different markets where the behavior is different and to use a perhaps slightly off-topic example, but we do know in some markets like India, as an example, BFF is a strong on-ramp into the date product. And so there are different products that we believe we can offer there to make the on-ramp into online dating just easier versus a market where it's more normalized like in the U.S. And so we are probably looking at the consumables more for that feature set tinkering than the than the subscriptions themselves right now.
spk04: Thank you. Thank you. Our next question comes from the line of Dan Salmon from BMO Capital Markets. Your question, please.
spk09: Hey, good afternoon, everyone. Whitney, one of the strengths of Bumble has always been its whole position in safety and trust amongst dating applications, whether it was first message for women, photo verification, lots of different things. Now we see your competitors investing a little bit more heavily in this area. Another public company disclosing $100 million invested in this area earlier. Do you believe safety and trust is becoming more table stakes at this stage, and is your traditional differentiation here more or less important going forward?
spk11: Hi, and thanks so much for the question. I'm glad you asked. This is so important to us. So a little bit like a brand, trust and safety – have to be incredibly genuine, authentic, and foundational, right? And I'm certainly not putting anybody down. I'm just highlighting our strength here. And from day one, everything we have done has come with a certain requirement, and that is safety. That is protecting the woman customer and inherently protecting all customers. This has been so core to the way we have engineered the product and every feature from day one that it is just seamless and it's natural and it's authentic. And so we don't need to, you know, carve out a certain bucket of investment to go and add this on top of our foundation. This is what we do. Every investment we make is safety. Everything we do is about protecting the customer, fighting for equality and fighting for a kinder, more accountable customer. ecosystem, environment, and internet. When it's authentic and natural, it doesn't have to be an additional investment. It's just part of our daily process. I think what you'll see moving forward is just more from us. Every move we make, every roadmap we put out there, every marketing agenda we have is rooted in kindness, accountability, and safety. This is why our brand is our brand. That's Ultimately, to one of the earlier questions about the marketing mix, the payer mix on advertising and organic, this is why Bumble grows organically, because we have trust from the customer, because we have done this from day one, and it's who we are.
spk04: That's great. Thanks, Whitney.
spk11: Thank you.
spk04: Thank you. Our next question comes from the line of Steve Cunning from SMBC. Your question, please.
spk07: Hi, thanks for taking my question. You know, so this is the quarter that we are starting to see your RPPOO, you know, pick up versus the growth, you know, last year was driven all really by paying users. Can you just give us more color on, you know, some of the things that are helping that and kind of what you expect? And is most of that the Bumble, you know, premium tier or are there other things that are helping there as well? Thank you very much.
spk12: Yeah, hi. I can take that. So yeah, absolutely. I think Bumble Premium, we launched it in Q4 of last year, and it has been a standout product for us. For now, it is definitely in our people play for us. We've talked often in the past about how we would like for that to become an enabler for getting more people into the funnel. But right now, we are very focused on ensuring that people that are on our lower-priced tier, which was called Bumble Boost, are now moving to the Bumble Premium tier. And more than two-thirds of our customers today are on Bumble Premium, and that is really what you see reflected in our people numbers that you see.
spk07: Great. Thanks, Anya, and congrats on the quarter.
spk12: Great. Thank you.
spk04: Thank you. Our next question comes from the line of Mike Ng from Goldman Sachs. Your question, please.
spk16: Hi. Good afternoon. Thank you very much for the question. I was just wondering if you could provide your latest thoughts on the future of mobile platform fees. And could you just remind us what you're assuming for changes to the Google Play Store in the guidance? Thank you very much.
spk12: Yeah. Hey, Mike. So we are continuing to have discussions with Google about the proposed Google Play change, which is expected to happen in Q4 of this year. And our conversations are still ongoing, and things are still fluid in terms of what that would actually look like once we get to October. So we'll provide more details in terms of specifics as we have them. Our current guidance does assume on the lower end that any impact from Google Play it has built in the impact from Google Play.
spk16: Great. Thank you, Anu.
spk04: Thank you. Our next question comes from the line of Brent Thill from Jefferies. Your question, please.
spk02: Thanks, Anu. On just the guide, I think there's a lot of questions. You had a 43% growth in Q1, yet you're guiding the full year to 25. I think we all recognize the back half of the year gets harder, but When you beat by 6 million and you raise the guide by 8, and given the overall demand environment's improving, I think everyone's just trying to understand, is there something that's happening that you're not seeing fall through? Because I think many would think that environment's opening, and you can hear in the tone of everyone on the call that things are better, but why not the fall through in terms of your overall view for the back half of the year? Thanks. Thanks.
spk12: Yeah, sure. Like I said in my remarks, I think our outlook reflects our current view of what we are seeing. We are staying cautiously optimistic. I think, like Tarek mentioned earlier, there isn't always a perfect correlation between when a market opens up and when people actually start engaging actively in the dating ecosystem. So things are still pretty fluid across many markets. You know, we just have to sort of see how things go. We feel good about where Q2 is, and that's reflected in the guide that you see here for Q2. And like I said earlier, Q3 and Q4, we do have difficult comps, just given the phenomenal growth we had in the second half of 2020. And we start laughing a lot of monetization features that we rolled out starting in Q2 of 2020. So that is the reasoning and thinking behind the numbers that you see in front of you today.
spk02: Thank you for the caller.
spk04: Thank you. And our final question for today comes from the line of Andrew Merck from Raymond James. Your question, please.
spk08: Hi. Thanks for taking my question. Can you talk about the drivers behind the RP food growth in 1Q, if there's anything specific to call out there, and just in general how you're thinking about product innovation and pricing optimization or monetization for Bidoo specifically? Thank you.
spk12: Todd, do you want to start with the product stuff?
spk15: Sure. I think the important thing to note about Bidoo is that we believe the Bidoo user is is typically a more middle-class and emerging middle-class user around the world. And we do believe that they have been economically more impacted by COVID than the average Bumble user, as an example. And so we do see that in different parts of the world, we are seeing that Bidu user be more challenged, both economically, that gets into appetite to pay, etc., that we're seeing on Bidu. I'll let Anu speak specifically to the trends that we have there. Again, the testing that we have on consumables is to make sure that we've got lower price point on ramps for people in some of those markets to start having that value-added experience without necessarily having to opt in to the full subscription on day one. And so that is certainly a piece of it. I think as we think about Bidu value proposition moving forward where we're leaning in with the product, it very much is anchored in this notion that as the economy gets better, as the health situation gets better in a range of different markets, a lot of the Bidu users are already out there. They're in many cases essential workers. They are people who are out and about, but they are trying to meet people. They are trying to burst out of this area of loneliness. And so the value proposition around location, around speed of contact, around the ability to connect seamlessly and easily on Vue is something we're really leaning into. We think that serves a really unique need in the market, particularly in these times when a lot of our users on Vue feel, in their words, stressed and stretched and a number of different things like that emotionally, and we're trying to make sure that we have that low-stress environment where they can, again, connect quickly and easily with with somebody to burst out of that circle of loneliness. And I don't know, do you want to speak to the next piece?
spk12: Yeah, in terms of the actual art people growth, I think there is a little bit of the benefit of the deferred revenue from last year that is reflected in those numbers. So you see that. And then I think, you know, the points that Tariq made around optimization work that we're doing with consumables, especially in some of the Badoo markets that are less hit by COVID, like, for example, Russia. where consumables, you know, we're tweaking it on with our products there. So that is what you're seeing in our people numbers reflected.
spk04: Does that answer your question? Yes, thank you. Thank you.
spk15: Thanks so much.
spk04: Thank you, ladies and gentlemen, for your participation at today's conference. This does conclude the question and answer session as well as today's program. Thank you for your participation. You may now disconnect. Good day.
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