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spk01: Thank you and welcome to BetterWear's fourth quarter and fiscal year 2021 earnings conference call. With me on the call today are BetterWear's Executive Chairman, Luis Campos, Chief Executive Officer, Andres Campos, and Corporate Chief Financial Officer, Carlos Dorman. Before we get started, I would like to remind you that this call will include forward-looking statements which are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Any such statement should be considered in conjunction with cautionary statements and the safe harbor statement in the earnings release and risk factors discussed in reports filed with the SEC. Betterware assumes no obligation to update any of these forward-looking statements or information. A reconciliation and other information regarding non-GAAP financial measures discussed on the call can be found in the earnings release issued yesterday as well as in the investors section of the company's website. Now I would like to turn the call over to the company's executive chairman, Luis Campos.
spk04: Thank you, operator. Good morning, everyone, and thank you for joining us today. I will begin my remarks by providing a short summary of the historic growth the company has been able to achieve for over 20 years. Then, Andres will discuss better work performance since the pandemic began and the effect of the changing business environment on our operations. Andres will also share our perspective for the business for 2022 and beyond, as well as the commercial and operational initiatives underway to adapt to current conditions. Carlos, in turn, will discuss our results for the quarter and for the year. And finally, I will briefly discuss Jafra's acquisition and our plans for when it is approved. Slide five shows that even before 2020, Better World was able to achieve KGR above 20% in net revenue EBITDA and network of associates and distributors. Even in periods of uncertainty, So just from 2005 to 2010, including the financial crisis, our revenues and EBITDA grew at more than 20% KGR. There have been certain years in the past when our growth has slowed and even our revenues have declined. For example, in 2008 and 2009. But in long term, our business has always tried. Particularly since 2014, our growth rate accelerated, proving the strength of our business model based in three strategic pillars, product innovation, technology, and business intelligence, and paving the way for growth in the years to come. In this way, From 2014 to 2019, we were able to grow at 39% KGR in net revenue, 46% in EBITDA, and 44% in our associates and distributors base. In summary, for the last 20 years, we have been able to profitably grow at high rates due to our business models' key features. namely high cash flow generation, asset-like business model with low CAPEX requirements, and our flexibility to adapt to different environments. Now, Andres will give you a brief overview of 2020. Since the pandemic began, what happened during 2021 when external environments changed our expectations throughout the year and the commercial and operational initiatives we have in place for 2022 after carefully reflecting about the last two years.
spk05: Thank you, Luis, and good morning to everyone. Thank you for joining us today. 2020 was an extraordinary year for our business. We were able to capture the opportunity and grow at unprecedented levels in a short period of time from Q1 20 to Q1 21, thanks to the flexibility of our business model. Along with it, during this period, we benefited from several tailwinds. First, the increase in demand for our products. As people spent longer periods of time at home, they realized their need for home solutions and found them in better work. In fact, the total estimated market size for our products expanded 57% from 99 billion pesos per year in 2019 to 156 billion pesos per year in 2020. Second, as many people lost their jobs due to the uncertainty during the beginning of the pandemic, Better World was able to provide an attractive source of income when these people needed it the most. According to INEGI, Mexico's National Institute of Statistics and Geography, 10.3 million people left the economically active population from December 2019 to June 2020, resulting in an 18% decline in economically active population in Mexico. These tailwinds, together with our tech-based model, attractive catalog, and attractive benefit program, accelerated our growth to unprecedented levels. Our average network of associates and distributors base expanded 183%, resulting in a growth of 205% in net revenue and 287% in EBITDA. While this was a positive period, it turned comparisons of 2021 with respect to 2020 quite challenging, especially regarding the second half of the year. As shown in slide nine, 2021 started strong. And in Q1 21, we achieved our strongest quarterly results yet with a 205% growth in net revenue. Multiple factors indicated that the trends that started in 2020 due to COVID would continue through 2021. During Q2 21, strong results continued as we grew 81% compared to the same period of 2020 when our accelerated growth had started. During the third quarter, after the summer ended, it became clear to us that as people returned to their pre-pandemic activities, the consumption trends that had prevailed during 2020 and the unusually strong demand for home solutions would normalize. In addition to a shift in consumption trends from the third quarter and going forward, consumption environment in Mexico softened versus the first half of the year. Therefore, for the fourth quarter, on top of the harder comparison base, our business was impacted by sluggish consumption in Mexico and by external factors related to supply chain disruptions prevailing globally. This led to lower than expected net revenues, 11% below Q420 comparable net revenue. Slide 10 depicts the effects of this return to normality after the worst months of the pandemic in 2020. In the second half of 2021, unemployment returned to 4% after peaking at 5.4%, and economically active population recovered and surpassed its pre-pandemic levels after having declined 18% from December 19 to June 20, according to Inehi. As people return to their normal economic activities, some of the associates and distributors that joined our network during 2020 decided not to continue with BetterWear, thus resulting in a higher than average churn rate and a consequent mild decline in our average network of associates and distributors of 11% comparing Q1 21 to Q4 21. It is relevant to highlight that even when these macroeconomic indicators have fully recovered, we have been able to practically maintain the level of sales force that we gained during 2020. This is a testament that better work is a good second income opportunity for millions of people. And as our churn rates normalize, we will return to growth in our sales networks. Coupled with the effects of the return to normality, during the second half of 21, our business was negatively impacted by two main external shocks, as slide 11 shows. First, weaker consumption trends relative to what we saw during the first half of the year. and a redirection of consumer spending towards products and services that they were not spending on during the pandemic, including traveling, eating out, and expenses related to the in-person back-to-school season. And second, supply chain disruptions worsened globally, which affected practically every business in the world, and our business was not immune to it. By the end of Q321, we were optimistic that the situation would not have significant impacts, but the external satiation was much worse than what we previously expected. During the second half of the year and during the fourth quarter, we incurred higher freight expenses due to the shortage of containers. Restrictions in energy use in China were stricter than previously expected, which led to the partial and total closure of the factories of some of our suppliers and impacted our ability to fulfill demand. And higher container prices continued, impacting our costs and margins. All of these factors impacted our results for the fourth quarter as Carlos will discuss later in the call. As for our associates and distributors, we are confident that we start 2022 with a much stronger network. If we go to slide 13 of the presentation, we can see that the trend of our network of associates and distributors through 2020 and 2021. When the pandemic started in March 2020, economically active population decreased sharply, and our sales network experienced accelerated growth. Since June 2020, economically active population has been recovering steadily, and in fact, in Q321, it surpassed its pre-pandemic levels. As this happened, our network of associates and distributors continued with its growth trend, and practically maintained the level achieved by the end of 2020, 2.7 times the size it was by Q4 2019. Our current base of associates and distributors shows strength in many ways. If we go to the next slide, our sales network derives strength from an adequate mix of seniors and newcomers. The number of associates and distributors with tenure of more than a year has been growing steadily since 2017. And in 2021, it increased almost 100% both for distributors and associates compared to 2020. Historically, people with longer tenures place orders of higher value. Our most senior people incorporated over 10 years ago placed orders which are on average around three times higher in value than those who joined in the last year, which explains our strong focus on retention. We have also managed to maintain higher than average weekly activity rates for over 34% of associates and over 80% of distributors. As for attraction, adding up new recruits is likewise fundamental to growth. During 2021, even when people went back to their normal economic activities, we were able to attract large number of associates and distributors. In fact, during 2021, we attracted 3.1 times the number of associates and 3.3 times the number of distributors that we had attracted during 2019. Our proven ability to retain and acquire talented and committed people will continue being a key source of future growth and productivity, which allows us to reach our target 40% household penetration by 2025. As described in slide 16, in order to adapt to the current environment and having in mind that some of the external headwinds that impacted our results during 2021 will continue through 2022, we are adjusting our commercial and operational initiatives. First, commercially. First, we executed a general price increase of 12% since catalog one. to offset cost pressures coming from higher input costs globally. This is aligned to competitors' actions in the market, and therefore we expect to preserve our competitiveness and profitability. Due to the softer consumption environment, we will increase the share of lower price items in our catalogs. Third, With the increased frequency of our catalogs started in September 2021, we gained flexibility to adapt to changes in consumption trends and patterns. Fourth, as people have gone back to normality, we will increase the in-person attraction with our sales network. And we believe that a hybrid business model combining personal contacts and technology is the way to grow going forward. Five, we also target to increase the share of new products per catalog from 10% to around 20%, which will incentivize incremental purchases per customer. Six, we have adjusted our initiatives program to focus on retention and recruitment of new distributors and associates. as growth in our sales network is instrumental to grow in our revenues and profitability. On the other hand, operationally, number one, to hedge the exposure to additional increases in freight costs, we have signed contracts for approximately one-third of our expected shipment costs for 2022 and 2023. We are also accelerating our plans to manufacture a larger share of our products in Mexico to diversify from China manufacturing. This will also allow for efficiencies in our inventory levels. Third, in terms of exposure to the US dollar, we plan to hedge 100% of our expected operating needs. As of today, we have hedged approximately 85% of 2022's needs. And last, with our peak impact tower finished, we expect to achieve additional operational efficiencies during 2022. All these initiatives will allow us to return to growth and recover our profitability levels during the year. Having said that, In 2022, we still face uncertainties and tough comparisons, especially for the first half of the year. Given the flexibility of our business model, we are confident that we can adapt to any market condition and return to year-on-year growth by the second half of 2022, with our growth rates accelerating going forward. Therefore, We expect our net revenue and EBITDA for 2022 to be in line with 2021, assuming no significant deterioration in the external environment. Over the long term, our target is to reach 40% of household penetration in Mexico, which will remain in place. Now, Carlos will briefly discuss our financial results for the quarter and the year.
spk08: Thank you, Andres, and good morning, everyone. All the factors previously described by Andres, a decline in our associates and distributors base, software consumption environment, and worldwide supply chain disruptions, impacted our results for the fourth quarter of 2021, as shown in slide 19. Net revenues were 11% lower than comparable net revenues of fourth quarter of 2020, for 176% higher than net revenues of Q4 2019. Gross margin for the quarter contracted by 220 basis points, explained mainly by 100 basis points impact due to increased use of air freight and 170 basis points impact due to increase in sea freight costs. EBITDA was 43% lower than the comparable EBITDA for Q4 2020, impacted by freight expenses and increased promotions to incentivize sales due to a softer consumption environment. Compared to Q4 2019, the EBITDA for the quarter was 85% higher. Net income was 322% higher than Q4 2020, which was negatively impacted by non-cash expenses related to warrants. On a two-year basis, net income showed a 131% increase compared to net income in Q4 2019. As for the full year results, as shown in slide 20, net revenues increased 41% relative to comparable net revenues for 2020, or 225% higher than net revenues for 2019. Gross margin expanded 151 basis points despite cost pressures related to global supply disruptions, and global inflation, which reflects our ability to efficiently manage costs. EBITDA grew 33% relative to comparable EBITDA for 2020, explained by growth in net revenues and partially offset by higher air and sea freight costs and higher operation expenses due to revamped operating structure to support increased new level of operations. Compared to 2019, EBITDA grew 229%. net income grew 440% compared to prior year, which in 2020 was negatively impacted by non-cash expenses related to warrants. On a two-year basis, net income showed 287% increase compared to net income in 2019. After a full year of consolidation of our network of associates and distributors, we are pleased with our full-year results, especially considering the extraordinary growth in 2020 which resulted in tough comparisons for this year. Now, moving on to slide 21, we finished 2021 with a strengthened business, which is reflected in our balance sheet and will allow for continued future growth while maintaining our conservative financial approach. In terms of leverage, we finished 2021 with a net debt to EBITDA ratio of 0.1 times, slightly higher than the ratio presented in 2020. a conservative total debt to total assets ratio of 0.3 times, and a negative base cash conversion cycle, which reflects efficient working capital management, a key feature of our asset-like high cash flow generator business. We start 2022 with a strong balance sheet and a strengthened associates and distributors base, as Andres described, which makes us confident on the future growth prospects of the company. both organic and inorganic. I will now turn the call over to Luis so he can discuss the latest developments in terms of inorganic growth.
spk04: Thank you, Carlos. As you know, in January 18, we announced this transformational deal, which is subject of approval by COFESE, Mexican Antitrust Regulatory Agency. We expect it to be approved sometime during the first half of 2022. The acquisition of Jafra's operations in Mexico and the U.S. represents a great opportunity for us at an attractive multiple of entry of 5.5 times expected 2022 EBITDA and an attractive beauty and personal care market with estimated market size of $100 billion per year in the U.S. and Mexico. Jafra is a great company with a talented management team, which will be active since the first year, as we expect it to add $0.34 to our earnings per share, even before considering identified synergies. This acquisition will increase our diversification by categories and by geographies and give us the opportunity to replicate BetterWorks' three business pillars to accelerate Jafra's revenue growth and profit potential. Leveraging on BetterWorks' omni-channel capabilities to accelerate Jafra's digital transformation. we have a clear strategy to be executed once the acquisition is approved. First, commercially, we will replicate our three strategic pillars in Jafra to accelerate its growth. In terms of product innovation, we will leverage on our know-how and our proprietary innovation tools to strengthen Jafra's skincare categories. while we plan to introduce new categories as times go by. In technology, we will also leverage on our digital platforms and replicate our e-commerce model and provide Jafras consultants of an additional tool for them to increase their sales and earnings. And in business intelligence, we will deploy our big data capabilities to optimize Jafra's product offering and rewards program. And financially, we have already identified synergies and expense reduction opportunities that will allow us to increase Jafra's operating margins. We will also apply better work-based practices to its working capital to improve Jafra's cash conversion cycle. As our strategies start to play out and Jafra's revenues start to grow, additional operation leverage is possible due to the low current capacity utilization of its manufacturing facility in Querétaro. All this together will allow us to bring Jafra's EBITDA margin as close as possible to better works in the next three years. It is relevant to mention that Jafra's acquisition does not impact our current dividend payments. As mentioned in yesterday's release, we are proposing to pay a dividend of 350 million pesos to be approved in our next ordinary shareholds meeting. We will also execute our share repurchase program approved by the board last year. as we have been limited in exercising our buy-back plans since July last year due to the possessing of material non-public information related to the due diligence process of the Jafra acquisition. We are confident that our advantages business model has strong growth prospects and opportunities both for Jafra and Better Work. and will allow us to continue to return value to our shareholders. Jafra's know-how and presence in the U.S. market for over 65 years will pave the way for better work to enter into this attractive market by the second quarter of 2023 and continue expanding our business. For us, the best is yet to come I will now turn the call over to the operator and will take any questions you may have.
spk01: Thank you. We will now be conducting a question and answer session. If you would like to ask a question, please press star 1 on your telephone keypad. A confirmation tone will indicate your line is in the question queue. You may press star 2 if you would like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. One moment, please, while we poll for your questions. Our first questions come from the line of Joe Feldman with Telsey Advisory Group. Please proceed with your questions.
spk02: Yeah, hey, guys. Thanks for taking a couple of questions. I first wanted to ask, on the 2022 outlook for this year, where you're forecasting, you know, revenue and EBITDA to be flattished, You made a comment about, you know, assuming something about the market trends. I guess, you know, what gives you confidence it will be flattish versus even down? Just given that, you know, this second half supply chain pressures were a little more than you expected. And, you know, the Mexican economy was a little softer. So I'm just worried that, you know, do you feel you gave a low enough, you know, bar here? for 2022? What would cause it to be worse than the guidance you gave?
spk05: Hi, Joe. How are you? This is Andres. So two answers to your question. The first one is the return to growth. So as you mentioned, we do expect to return to growth starting on Q3 2022 and more so on Q4 2022. You know, as we mentioned in our presentation in slide 16, we have several commercial actions that we're taking in place to return to growth. At the same time, we believe that Mexico has come back to normality, most of all. So now it is on our side with all these strategies to return the sales force and the revenue to growth. Obviously, there are some headwinds from consumption in Mexico due to inflationary impacts, but we believe we have the right strategies in place to manage and to return to growth. Also, on the margin side, from the EBITDA margin, in Q4, we have some extraordinary effects that we not normally have. Number one, We had an effect from promotions that we made on Q4 of 2021 to try to revamp the sales force. And on the other hand, we had some impact from the freight costs due to the Chinese factory capacity reductions from energy costs. In January of 2022, we increased prices by 12%. This helps a lot to decrease the impact from the increase in cost from China and the increase in cost from containers. So in this sense, we expect our profitability and our EBITDA margin to return to 30% in Q1 2022. And just to notice this, January actually confirms this In January, we are around 30% in profitability again. So that said, both in return to growth and return to normal profitability, we have all the strategies in place to come back.
spk02: That's very helpful. The second question I was going to ask was about the price increases. And I know it's been only a month and a half so far, but have you seen any impact In terms of the negative impact, whether on demand or on volume, maybe people are accepting the price increase by buying less items. I was just curious what you're seeing from the impact of that.
spk05: So as you know, most of Mexico have general price increases in different products, including our category. But as we mentioned in slide 16, this is not the only action we took. we spoke about price mix in which we increase the, the, the number of, uh, products in a low price, um, range among other different things. So this is, uh, you know, all of these together, we expect, uh, during 22 to bring us back, uh, to grow. Got it. Okay.
spk02: And then, um, I guess one last question was about with regard to any inventory constraints that you guys have had, how will that impact the first half of 22? Presumably, I know you called that out as an impact on sales, so I'm wondering if it will linger into this year to start the year.
spk05: Can you repeat what your question on inventory is?
spk02: Well, yeah, sure. I got the sense that with supply chain pressure and the cost that you had and maybe inventory, you had some constraint on the level of inventory that you were able to bring in. And I'm wondering if that had much of an impact on fourth quarter sales and also if that will have an impact a negative impact on the first half because you just may not have enough product to sell that you normally would have because of the supply chain.
spk05: Okay, now I understand. It is not something that worries us for the first quarter of 2022. We are okay with inventory. You know, the Chinese power outages are through and factories are working normally again. So we don't expect any impacts from inventory in Q1 2022.
spk04: And I will add something, Joe. We increased our inventory days from approximately 85 days to more than 110 days in order to protect ourselves in case something happened. However, the factories are running normally now. And in case they also stop for some reason, we are covered in the inventory. Got it.
spk06: That's great. Thank you, guys, and good luck with this quarter. Thank you. Thank you, Joe.
spk01: Thank you. Our next questions come from the line of Eric Meder with SCC Research. Please proceed with your questions.
spk06: Good morning. Hi, Eric. Hi.
spk03: Could you talk a little bit about the expansion of production into Mexico? What categories of products are those, and how do you expect that to impact your margins and your availability to offer product going forward?
spk05: Yeah, sure. So, you know, as we mentioned in slide 16, our plans are to – reached about 20% share of manufacturing in Mexico by the end of 2022. And, you know, this is mainly in the plastic injection industry and in the sewing product industry. You know, the polypropylene prices have come down in America in general. They were very high last year but now they're coming down and this opens a window for Mexican manufacturers to be even more competitive as with regards to Chinese manufacturers especially so with the freight costs and the container costs as they are now so we do expect this to help the the profitability of the of the business and also makes us more flexible with inventory levels. As we spoke, we are in Q1 2022. We have recovered our EBITDA margins to the rounds of 30%. This confirmed in January. So we expect this to continue going forward into 2022.
spk03: Okay. When you look at, so on one hand, you are increasing a level of newness. Also in the catalog, we've seen that you highlighted products that have come back, I guess, after a certain period of time, not being in the catalog. What has been the response to your customers or distributors in terms of those products? Are they more aggressive in buying them? And, you know, is this, I know it's something you're expanding. are you seeing it actually starting to work?
spk05: Yeah. You know, as you know, our two avenues of growth that we have always spoken about are household penetration and share of wallet. Once we have reached a home in terms of household penetration, it is very important to maintain a level of newness that is attractive for that house to keep seeing the catalog and buying again. So this level of newness that you notice starting in catalog one of 2022, where we have a mix of completely newcomers and some bringbacks, makes that home a lot more susceptible to buy again. So we believe this is going to continue helping us a lot as a strategy, along with all the other strategies that we have mentioned.
spk03: Okay, and final question. You mentioned in the presentation that you have basically finish the upgrade of the distribution center in terms of picking, packing. I know that you're also planning, at least previously mentioned, that you're going to do a 3PL facility in Mexico City. How do those flow into the ability to, I guess, A, respond better, and B, potentially drive higher margins going forward?
spk05: Thank you. Yeah, thank you, Eric. So, you know, we are consolidating the operation here with the Peak Impact Tower in Guadalajara. With regard to the Mexico City Distribution Center, the strategy is still in place, but we have postponed the launch for when we start reaching growth again in our sales distributor and associate networks. So we expect during this year, as we expect to return to growth during Q3 and Q4 of this year, with all the strategies we mentioned on slide 16, we do expect to revamp the Mexico City Distribution Center launch as we start revamping growth. Good luck in 2022. Just to mention, Eric, you know, we do expect all the consolidation in the Guadalajara campus with the Peak and Pack Tower. We do expect this consolidation to also contribute to improve our EBITDA margins obtained from productivity of this working fully.
spk06: Oh, great. And again, good luck in 2022.
spk01: Thank you. Our next questions come from the line of Luis Yance with Compass Group. Please proceed with your questions.
spk09: Hi, guys. Thanks for taking my questions. A couple on my side, and I appreciate the call that you gave us in terms of the headwinds you experienced in the fourth quarter. But one thing I'd like to understand is, you know, at the end of October last year, you were – expecting to be at the low end of the range in terms of your full-year guidance. And that meant, you know, roughly 800 million on EBITDA. You did pretty much half of that. So just trying to understand what changed in such a short period of time. Because at that point, you had disability and what had happened in October. I'm guessing you had some disability and what was going to happen in November. So why such a large difference in just a matter of weeks. And if the mess was going to be so large, why you didn't issue a press release updating your guidance, you know, given the new developments? And then the broader question among that is, do you think that there was a mistake from a market communication standpoint? Because it looks like, I mean, the stock looks like it's going to be super weak today. So just trying to think about what happened, you know, what's your conclusion about that? And How should we expect communication to improve as we move forward given those situations? I mean, you just mentioned that January looks pretty good. Just wondering if there is a chance we get another big surprise as you report. So just trying to get your thoughts around that. That would be my first question.
spk05: Yeah. Hi, Luis. This is Andres. The first part of this is that the guidance implied more around 600 to 700 EBITDA in the quarter. Now, that said, as we mentioned, first of all, we had an extraordinary effect from aggressive promotions that we had during the fourth quarter of 2021. which we did not expect to have such an impact. And we expected those promotions to have an impact on the revenue, which it didn't. So this is something we did not foresee, obviously, at that moment. And in the end, it happened, and it was close to $180 million in impact to the EBITDA of that quarter. You know, we tried these promotions to revamp demand. They were extraordinary promotions that we normally have, and we learned that it didn't impact the revenue as we expected, so we stopped after that fourth quarter, and so those will not continue going forward. So this was the main effect that impacted the EBITDA, and we did not foresee it when we gave that guidance. The second thing is the freight costs. You know, the Chinese factories closed for longer period of time and they shortened their capacities for a longer period of time than we expected. And our ability to obtain containers that were available to bring the product to Mexico was also more difficult to achieve than we expected. So this also, if you see our gross profit margin, it impacted our gross profit margin more than we expected. So these two together really decreased the EBITDA margin in Q4 and made it a very different quarter than any of the rest of the quarters that we have seen before. But obviously, as we stated, we expect this to recover in Q1 2022 to around 30% levels of EBITDA. And we can confirm that January... we are already back in the 30% EBITDA margins that we had before. So these were, as I mentioned, really extraordinary things that happened in Q4 that we did not foresee, and we are back confirming in January to this 30%. And just to mention, one of the things that helps us to increase this profitability is the 12% price increase that we did in January. So we expect for this to continue going forward and for profitability and EBITDA margins to remain normal for the rest of 2022.
spk09: Thanks, Andres, for the answer. My second question is regarding also your guidance. I mean, you already increased prices 12%, but your guidance assumes pretty much flattish revenues. So what does that mean in terms of your assumption around associates. I mean, I know you mentioned second, have you started growing? Have you started growing? But as you mentioned, you know, last three quarters, we've seen sequentially less associates relative to the previous quarter. So just wondering, where are you in that sense so far this quarter? Does that mean some sort of stabilization around the average social levels we saw in the fourth quarter? Or does it mean it declines further in the first half and then starts growing and you're pretty much going to end up with the same associate level that you have right now, just to get a sense of, you know, the way you see your associates level evolving.
spk05: Yeah, sure. So, you know, as, as, as we mentioned, you know, we, we do expect to return to growth more around third quarter and fourth quarter of 2022. And we believe that we have the strategies in place to return to this growth. As I mentioned before, Mexico has gone back to normal. Schools are already in-person schools since September of this year. And pretty much people have gone back to normal lives. So now, you know, that going back to normal impacted us during 2021. And that's the reason why many of our associates that we have gained in 2020, as they went back into their normal lives, they left better words. So we have higher churn rates than normal during 2021. as people went back to normal. But now people are back to normality and schools are back to normality. People are back on their jobs. So we think that we now have everything in place to take action on our internal strategies. And this will help us to come back to growth more so in the third quarter of this year and fourth quarter. So, you know, with the going back to growth in those two quarters, when we do the math, we see a flat sales when we compare 2022 to 2021. 2021 was from more sales to less. Now we expect this to go from less to more in the last two quarters.
spk09: That means sales. That means sales. Sales and declines.
spk05: Not necessarily. I mean, it means more of a stabilization during the first two quarters and return back to growth in the third and fourth quarters.
spk09: Great, thank you. My last question on capital allocation. You mentioned in your remarks that the dividend of $350 million is kind of going through. and that you're no longer, I'm guessing, on the blackout period in terms of buybacks, which I understood was related to the information you had about Jafra. But now that that's behind, the quarter is behind. I know you've announced that buyback a while ago and nothing has been executed. Can we expect you to start executing, I don't know, as soon as today and exercise that buyback program now that the stock is down so much? And out of the $50 million, Do you expect that to be fully exercised in the first half of this year, or how should we think about that? And I guess a related question, you declared last year $1.4 billion in dividends. Should we expect a similar or even higher amount this year, or how should we think about your dividend policy as we go forward?
spk04: Hi, this is Luis Campos. How are you? Number one, we confirm that we plan to distribute the same 1,400 this year as we did last year. The first 350 will be approved by the shareholders meeting, in the shareholders meeting, and paid later this year. after that meeting. But yes, we plan four of these dividend payments for this year. The other thing is we are going to begin with our repurchase plan right after now. We couldn't do it because of this confidential information regarding Jafra's acquisition, but now we can do it and we will proceed.
spk09: Thanks a lot, Luis, and thanks for all the answers.
spk06: Thank you.
spk01: Thank you. As a reminder, if you would like to ask a question, please press star 1 on your telephone keypad. Our next questions come from the line of Nicolas Donoso with Compass Group. Please proceed with your questions.
spk06: Hey, how are you? Can you hear me? Yeah, we can hear you.
spk07: So, only one clarification. Your guidance does not assume any contribution from Jaffa, right?
spk06: For this year?
spk08: Yeah, the guidance... This is Carlos Dorman. Thanks for the question. Just to confirm that our guidance refers only to whether we're a standalone business. It doesn't include any contribution from Jafra.
spk07: Another question. Do you feel comfortable thinking that you can achieve $50 or $54 million in EBITDA in Jafra? Is that still the number? Yes.
spk04: We cannot disclose any number from Jafra since this is a private company. Uh, I mean, uh, then, uh, we, we, we cannot tell more than what we have told, uh, uh, when we announced the acquisition. Okay. Uh, until we close the deal, hopefully, uh, in, in, in this first half of the year, after that, we will be able to disclose more information to you regarding the combined companies, both revenues and EBITDA.
spk07: Thanks. My last question, the target that you have about 2 million assets by 2025, is it still there?
spk05: Can you repeat the question? Sorry.
spk07: The target that you have about to have 2 million of associates by 2025, is it still there?
spk05: Yeah, yeah, yeah. I mean, we do maintain, as we mentioned, we do maintain our target of reaching 40% household penetration. And obviously to do so, we need the number of associates. So we do maintain that target. And to give a reminder, the household penetration is one avenue of growth. We do expect to reach it. And we also have the second avenue of growth, which is increasing the share of wallet. So we are maintaining this.
spk06: Okay. Many thanks. Yeah.
spk01: Thank you. Our next questions come from the line of John Shafter with Clear Harbor. Please proceed with your questions.
spk10: Hi, folks. My question, most of them have been asked at this point, but I believe when you announced the Jafra deal about a month ago, there was an implicit 2022 guidance in the form of the gross debt that would be outstanding to expected 2022 EBITDA for the combined company's
spk06: Could you reconcile that guidance with the new guidance that you're putting out today? This is Carlos. Thank you for your question.
spk08: Yes, you're right. There was this implicit figure for the guidance when you talk about better or not. It was not explicit, but it was implicit in that ratio. And yes, now we are... opting for a more conservative guidance for the year, considering the inflationary environment that is undergoing in Mexico, which, of course, we anticipate it will have an impact on the acquisition power of our customers. And that's why we have all those initiatives in place. And we're confident that we will achieve this guidance we're opting now for a more conservative one.
spk10: Okay, I just want to make sure I understand that the prior guidance, you are still, you have reasonable optimism on your ability to reach it, but you are being cautious is the only reason that you decided to opt to be increasingly cautious when you're updating your guidance now. There's nothing that fundamentally changed in that period.
spk08: Yeah, I confirm, no?
spk10: Yeah.
spk08: I will stress, no, that we're confident that we can surpass the guidance that we're now giving. But just on a technical note, we were not really given an explicit guidance, but an implicit one, no? Just to be clear on that, no?
spk06: Yep. Okay, thank you. Okay, thank you. Thank you.
spk01: Thank you. There are no further questions at this time. I would like to turn the call back over to Luis Campos for any closing comments.
spk04: Yeah, just one quick comment. We are very enthusiastic about entering the U.S. market with Better World. Better World, we plan to enter the U.S. market sometime in the second quarter or beginning of the third quarter of next year. We have been studying this for the past couple of years. Many elements indicate we can win in the market. We have a team already working on this launch and Jalfra's platform and know-how of the market can speed up the time to enter and be a success in this market. Except for that, thank you for joining us today. We look forward to speaking with you when we report our first quarter results and meeting with many of you at upcoming investor conferences. Thank you. Have a good day.
spk01: Thank you. This does conclude today's teleconference. We appreciate your participation. You may disconnect your lines at this time. Enjoy the rest of your day.
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