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Pathward Financial, Inc.
4/22/2026
Ladies and gentlemen, thank you for standing by and welcome to Pathward Financial's second quarter fiscal year 2026 investor conference call. During the presentation, all participants will be in a listen only mode. Following the prepared remarks, we will conduct a question and answer session. As a reminder, this conference call is being recorded. I would now like to turn the conference call over to Darby Schoenfeld, Senior Vice President, Chief of Staff, and Investor Relations. Please go ahead.
Thank you, Operator, and welcome. With me today are Password Financial CEO Brett Farr and CFO Greg Sigris, who will discuss our operating and financial results for the second quarter of fiscal year 2026, after which we will take your questions. Additional information, including the earnings release, the investor presentation that accompanies our prepared remarks, and supplemental slides may be found on our website at PasswordFinancial.com. As a reminder, our comments may include forward-looking statements. Those statements are subject to risks and uncertainties that could cause actual and anticipated results to differ. The company undertakes no obligation to update any forward-looking statements. Please refer to the cautionary language in the earnings release, investor presentation and in the company's filings with the Securities and Exchange Commission, including our most recent filings for additional information covering factors that could cause actual and anticipated results to differ materially from the forward-looking statement. Additionally, today we will be discussing certain non-GAAP financial measures on this conference call. References to non-GAAP measures are only provided to assist you in understanding the company's results and performance trends, particularly in competitive analysis. In order to make our adjusted net interest margin as comparable as possible, We have excluded the impact of the growth accounting methodology on our consumer loans and included contractual rate-related processing expenses associated with deposits on the company's balance sheet. The historical numbers in the earnings presentation has also been updated to reflect this. Reconciliation for such non-GAAP measures are included in the earnings release and the appendix of the investor presentation. Finally, all time periods referenced are fiscal quarters and fiscal years. and all comparisons are to the prior year period unless otherwise noted. Now let me turn the call over to Brett Farr, our CEO.
Thanks, Darby, and welcome everyone to our earnings conference call. At the midpoint of our fiscal year, we continue to make good progress on our goals and execute on our long-term strategy, being the trusted platform that enables our partners to thrive. Our tax season is going very well, with tax-related products leading the way in revenue growth for the quarter. Additionally, new and existing partnerships announced last year are developing nicely, and the partner solutions pipeline remains robust. Net interest income from our commercial finance loans also increased significantly as well. All in all, our core businesses remain healthy, and we are pleased with the results achieved in the quarter. Continuing with some highlights, we reported net income of $72.9 million and earnings per diluted share of $3.35. Non-interest income in the quarter grew 9% and represented 55% of our total revenue. This was primarily accomplished through numerous successes within tax services and further supported by growth in our core card and deposit fees. Return metrics were also strong for the first six months of the year, with return on average assets of 2.75%, and return on average tangible equity of 40.69%. Just a reminder that these metrics generally hit their high point during this quarter due to the seasonality of the tax business. Finally, we are maintaining our guidance range of $8.55 to $9.05 earnings per diluted share. Our investments within tax services are paying off, and we are very proud of all that the team was able to accomplish not only this quarter, but also in the planning and preparation that was undertaken to achieve the results that you see today. This year, we operated with over 48,000 independent tax offices, which is another record for us and nearly double the number of offices from just five years ago. We are thankful to have cultivated such strong relationships with our existing tax partners and independent tax offices, as well as new ones that have come on board. It is incredibly important to us especially given the competitive nature of the space that they trust our people and the level of service they receive. We hope to inspire financial confidence and empower more people to navigate the tax system with clarity. Tax season can be the most significant financial event of the year for many families, and through our products, we aim to help individuals make informed decisions about their finances. This focus on empowering taxpayers and delivering transparent solutions drove increased engagement and improved financial performance within tax services. For the six months ending March 31, 2026, we increased total tax product revenue by 13%, led by a 13% increase in non-interest income related to refund transfer products and refund advanced products. Additionally, Refund advance originations increased by over $200 million this year. This brought total tax services revenue to $96 million. Loss rates on refund advances were also favorable when compared to last year due to our continued work on our underwriting models and data analytics capabilities. This led us to pre-tax income of $62 million for tax services, an increase of 30%. We believe these outcomes reflect our commitment to empowering people and partners through innovative solutions, unlocking potential and fueling success for those we serve. We remain diligently focused on delivering on our strategy of being the trusted platform that enables our partners to thrive. As a reminder, this consists of five key focus areas in our fiscal 2026. First, we continue to favor asset rotation in areas where we believe we have a competitive advantage to deliver higher return on assets. With an asset limit of $10 billion to remain below the Durbin Amendment exemption, we remain focused on creating balance sheet optionality. This should deliver increasing net interest income without growing the overall asset size and generate sustainable fee income in the form of secondary market revenue. Second, We invest regularly in technology and our run rate to help ensure that our platform undergoes the evolution and scalability needed to support our partners' growth as they expand their reach with new products and markets. Third, we believe that people and culture are PathWord's most important assets, which is why I'm very proud to share with you that we once again earned the Great Place to Work certification in 2026 for the fourth year in a row. Our culture is just as important as the outcome of our efforts. At Pathford, we are guided by our core values, lead by example, find a better way, help others succeed, and dare to be great. These core elements, along with our talent anywhere approach, is what we believe sets us apart. Fourth, the consultative governance approach we take when it comes to our risk and compliance framework helps our partners manage an area that is often complex and difficult to navigate. We also continue to invest in this area to not only evolve with the regulatory environment, but also allow for scalability with our partners. Finally, our focus on the client experience is about supporting our partners for greater successes and revenue enablement. Our pipeline remains full, and we are diligently working to bring more partners into the Password family and help those that we are already working with to do more. We are also happy to announce that in April, after the quarter closed, Pathword executed a three-year extension with TabaPay, a leading money movement platform. Now I'd like to turn it over to Greg, who will take you through the financials.
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