CareCloud, Inc.

Greetings and welcome to the KCloud Second Quarter 2025 Results Conference Call. At this time, all participant lines are in the listen-only mode. A brief question and answer session will follow the formal presentation. If anyone requires operator assistance during the conference, please signal the operator by pressing star, then zero on your telephone keypad. As a reminder, this conference is being recorded.

Good morning, everyone. Welcome to KER Cloud Second Quarter 2025 Conference Call. On today's call are Mahmood Haq, our founder and executive chairman, co-chief executive officer Stephen Schneider and Hadi Chaudhry, and Norman Roth, our interim chief financial officer and corporate controller. Before we begin, I would like to remind you that certain statements made during this conference call are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 as amended in Section 21E of the Securities Exchange Act of 1934 as amended. All statements other than statements of historical fact made during this conference are forward-looking statements, including without limitation, statements regarding our expectations and guidance for future financial and operational performance, expected growth, business outlook, and potential organic growth and acquisition. Forward-looking statements may sometimes be identified with words such as will, may, expect, plan, anticipate, approximately, upcoming, believe, estimate, or similar terminology in the negatives of these terms. Forward-looking statements are not promises or guarantees of future performance and are subject to a variety of risks and uncertainties, many of which are beyond our control, which could cause actual results to differ materially from those contemplated in these forward-looking statements. These statements reflect our opinions only as to the date of this presentation, and we undertake no obligation to revise these forward-looking statements in light of new information or future events. Please refer to our press release in our reports filed with the Securities and Exchange Commission, where you will find a more comprehensive discussion of our performance in factors that could cause actual results to differ materially from these forward-looking statements. For anyone who dialed into the call by telephone, you may want to download our second quarter 2025 earnings presentation. Please visit our investor relations site, .carecloud.com. Click on news and events, then click IR calendar, click on second quarter 2025 results conference call, and download the earnings presentation. Finally, on today's call, we may refer to certain non-GAAP financial measures. Please refer to today's press release announcing our second quarter results and for reconciliation of these non-GAAP performance measures to our GAAP financial results. With that said, I'll now turn the call over to our co-CEO, Stephen Snyder. Stephen.

Thank you, Kristen, and good morning, everyone. I appreciate you joining us today for Care Cloud's second quarter 2025 earnings call. I'm very pleased to report another strong quarter for Care Cloud, one that reflects not just financial stability, but meaningful strategic progress across the core pillars of our business, namely AI-driven innovation, operational discipline, and sustainable growth. These results are a continuation of the transformation we initiated in 2024, and they highlight our ability to execute in a dynamic and evolving healthcare environment. Let me start with the financials. We achieved GAAP net income of $2.9 million, an improvement of 73% from 1.7 million in the same period last year. And this was in spite of a modest -over-year revenue decline driven largely by a one-time non-recurring revenue item in Q2 2024. Importantly, this quarter marks the first time in Care Cloud's history that we've delivered positive GAAP earnings per share at 4 cents compared to a loss of 14 cents per share in Q2 of 2024. This is a remarkable accomplishment and one that we're proud of. Reporting our first positive EPS as a public company, again, is a major milestone and a clear demonstration of the traction behind our strategy. -to-date, we've generated 4.9 million in GAAP net income. More than triple the amount we reported in the first half of 2024. Adjusted EVA DA stands at $12.1 million, a 20% increase -over-year, and free cash flow reached $9 million, up 85% over the same period. These metrics underscore the scalability and efficiency of our operating model and provide us the flexibility to reinvest in growth. Based on our performance, we are pleased to reaffirm our full year 2025 guidance. We continue to expect revenue between $111 million and $114 million, adjusted EVA DA, the range of 26 million to 28 million, and GAAP earnings per share between 10 cents and 13 cents. As the tech innovation, our AI center of excellence is operational and is beginning to deliver measurable results while we continue to ramp up and broaden the team. We are actively using AI to enhance the provider and patient experience on the front end, while we're also applying it quietly on the backend to meaningfully improve our internal operations and cost structure. Across our back office and service delivery teams, we've deployed AI powered automation to reduce manual work, accelerate turnaround times and eliminate redundancies. For example, we're leveraging machine learning models to streamline claims coding, re-adjudicate denials and prioritize accounts receivable workflows. These tools are enabling our team to more efficiently manage higher volumes with fewer resources, driving productivity gains. We're also using generative AI internally to support functions like denial management, audit prep and revenue forecasting. In the past, these areas required intensive manual review and lengthy cross-functional coordination. Now with AI enhanced workflows, we're able to move quickly, reduce error rates and focus our team on higher value strategic work. Taken together, these operational efficiencies are not only expanding our margins, they're strengthening our ability to scale profitably without adding incremental costs. As we move forward, we'll continue to embed intelligence deeper into our infrastructure so we can grow faster, serve clients better and deliver stronger returns for our shareholders. We're advancing our 2025 product roadmap and gaining traction with Cirrus AI Notes and Cirrus AI Voice, solutions purpose-built to improve documentation accuracy, reduce provider burden and enhance the patient experience. These aren't just incremental tools, they represent the foundation of a broader platform strategy to embed intelligence into every layer of the care delivery process. We've also remained committed to financial discipline and shareholder alignment. Since resuming preferred dividend payments, we've declared nine consecutive months of distributions, all funded entirely from our free cashflow. That consistency reflects our operational strength and capital stewardship. On the M&A front, we've returned to a more active posture. We've completed two acquisitions this year, each aligned with our focus on specialty AI powered RCM. These tuck-ins reflect the kind of disciplined, accretive M&A that has historically been a core part of our growth strategy. And with a strong balance sheet and a scalable platform, we are well positioned to continue to actively evaluate additional opportunities. In summary, this quarter marks a pivotal moment for Care Cloud. We are delivering profitability at scale, launching differentiated AI capabilities and reigniting our acquisition engine, all while maintaining a lean, capital efficient model. We're executing from a position of strength and building a platform that we believe will lead the next wave of intelligent healthcare delivery. With that, I'll now turn the floor over to Hadi. Hadi?