Cincinnati Financial Corporation

Good morning and welcome to the Cincinnati Financial fourth quarter and full year 2024 earnings conference call. All participants will be in listen only mode. Should you need assistance, please signal a conference specialist by pressing the star key followed by zero. After today's presentation, there will be an opportunity to ask questions. To ask a question, you may press star then one on your telephone keypad. To withdraw your question, please press star, then two. Please note, this event is being recorded. I would now like to turn the conference over to Dennis McDaniel, Investor Relations Officer. Please go ahead.

Hello, this is Dennis McDaniel at Cincinnati Financial. Thank you for joining us for our fourth quarter and full year 2024 earnings conference call. Late yesterday, we issued a news release on our results along with our supplemental financial package, including our year-end investment portfolio. To find copies of any of these documents, please visit our investor website, investors.senpen.com. The shortest route to the information is the quarterly results section near the middle of the investor overview page. On this call, you'll first hear from President and Chief Executive Officer Steve Spray, and then from Executive Vice President and Chief Financial Officer Mike Sewell. After their prepared remarks, investors participating on the call may ask questions. At that time, some responses may be made by others in the room with us, including Executive Chairman Steve Johnston, Chief Investment Officer Steve Soloria, and Cincinnati Insurance's Chief Claims Officer Mark Shambo, and your Vice President of Corporate Finance, Theresa Hopper. Please note that some of the matters to be discussed today are forward-looking. These forward-looking statements involve certain risks and uncertainties. With respect to these risks and uncertainties, we direct your attention to our news release and to our various filings with the SEC. Also, a reconciliation of non-GAAP measures was provided with the news release. Statutory accounting data is prepared in accordance with statutory accounting rules and therefore has not reconciled to GAAP. Now, I'll turn over the call to Steve.

Good morning, and thank you for joining us today to hear more about our results. Our hearts go out to those impacted by the LA wildfires. You've lost homes, treasured belongings, a sense of community, and in the most devastating cases, loved ones. I also want to thank the first responders who put their lives on the line, our agents for their support and partnership, and of course, our claims associates who are working tirelessly to help our policyholders with immediate needs and longer-term plans. Before I share more details about our current estimate for this catastrophe, let's dive into how we performed last year. Operating performance for the fourth quarter was very strong, and many key areas showed improvements. We are also pleased with performance for full year 2024, thanks to the superb work of our associates providing service to agents who we consider to be the best in the insurance business. Our fourth quarter results compared to the same period last year included a better combined ratio and excellent growth in premiums and investment income. The result boosted net income and we had double-digit growth in operating income. Net income was $405 million for the fourth quarter of 2024. It included recognition of $107 million on an after-tax basis for the decrease in fair value of equity securities still held. An unfavorable swing of $931 million from the same period a year ago. Net income for the year rose 24%. Non-GAAP operating income for the quarter increased 38% to $497 million and rose 26% for full year 2024. Our 84.7% fourth quarter 2024 property casualty combined ratio was 2.8 percentage points better than a year ago. It brought the full year combined ratio to an outstanding 93.4%, 1.5 points better than 2023. The full year improvement included a catastrophe loss ratio effect only 0.2 points lower. Our 86.5% accident year 2024 combined ratio before catastrophe losses improved by 1.9 percentage points compared with accident year 2023, including five points of improvement for the fourth quarter. We reported another quarter of strong premium growth. We believe it's profitable growth as our underwriters diligently use pricing precision tools to support their risk segmentation efforts on a policy-by-policy basis. Estimated average renewal price increases for the fourth quarter were similar to the third quarter of 2024. Commercial lines moved slightly lower in the high single digit percentage range and excess and surplus lines remained in the high single digit range. Our personal line segment was also similar to the third quarter with personal auto in the low double digit range and homeowner in the high single digit range. New business growth produced by agencies representing Cincinnati insurance continued at a nice pace. Nearly one-third of the growth for the year was from agencies appointed since the beginning of 2023, reflecting our strategy of appointing additional agencies where we identify appropriate expansion opportunities. Policy retention rates in 2024 were similar to last year, with our commercial line segment up slightly but still in the upper 80% range. our personal line segment remained in a similar position of the low to mid-90% range. The overall result was consolidated property casualty net written premiums growth growing 17% for the quarter, including 15% growth in agency renewal premiums and 23% in new business premiums. Next is a brief review of performance by insurance segment for full year 2024 compared with 2023. Most metrics also improved on a fourth quarter basis. Commercial lines grew net written premiums 8% with an excellent combined ratio that improved by three percentage points to 93.2%. Personal lines grew net written premiums 30% and improved the combined ratio by 2.9 percentage points to 97.5%. Access and surplus lines grew net written premiums 15% with a 94.0% combined ratio. Although that was 3.4 percentage points higher than last year, it's still quite profitable. Both Cincinnati RE and Cincinnati Global were also very profitable. Cincinnati REG grew net written premium 7% with an 85.0% combined ratio, while Cincinnati Global's growth was 8% with a 73.6% combined ratio. Our life insurance subsidiary also improved its results with a 21% increase in 2024 net income and term life insurance earned premium growth of 3%. These strong results combined to bring our value creation ratio in above our target of 10% to 13% on a five-year average basis. Our fourth quarter VCR was 1.8%, and we reached 19.8% on a full-year basis. Net income before investment gains or losses for the year contributed 9.9%. Higher overall valuation of our investment portfolio and other items contributed the other half. Before I turn the call over to Mike, I'll provide our current estimates of financial effects related to the recent California wildfires in an update on our 2025 reinsurance program. We estimate first quarter 2025 pre-tax catastrophe losses of approximately $450 to $525 million net of reinsurance recoveries. That includes approximately 73% for our personal lines insurance segment, 24% for Cincinnati RE and 3% for Cincinnati Global. We reinstated the applicable layers of our primary property catastrophe reinsurance treaty coverage and will cede additional premiums to our reinsurers. Cincinnati RE will receive additional premiums from treaties reinstated. The estimated net effect of first quarter premium revenue is a decrease of 50 to $60 million. To keep this event in perspective, had the wildfire effect occurred in 2024, we believe we would still have earned a modest underwriting profit. On January 1st of this year, we again renewed each of our primary property casualty treaties that transfer part of our risk to reinsurers. For our per-risk treaties, we increased our retention for the property treaty to $15 million, while retention for the casualty treaty remained at $10 million. Other terms and conditions for 2025 are fairly similar to 2024. The primary objective for our property catastrophe treaty is to protect our balance sheet. The treaty's main change this year is adding another $300 million of coverage increasing the top of the program from $1.2 to $1.5 billion. We again retain all of the first $200 million, then retain 56% of the next 100 million, 25% of the next 100 million, and approximately 14% of the next $1.1 billion. Now let me turn the call over to Chief Financial Officer Mike Sewell for additional highlights of our financial performance.

Thank you, Steve, and thanks to all of you for joining us today. Investment income reached $1 billion for the year and significantly contributed to our improved operating performance. It grew 17% for the fourth quarter and 15% for the full year 2024 compared with the same periods of last year. Dividend income was down 4% in the fourth quarter, driven by third quarter sales of equity securities from previously disclosed rebalancing of our investment portfolio. Bond interest income grew 28 percent for the fourth quarter of this year. Net purchases of fixed maturities securities totaled $1.1 billion for the quarter and $2.5 billion for the year. The fourth quarter pre-tax average yield of 4.93% for the fixed maturity portfolio was up 45 basis points compared with last year. The average pre-tax yield for the total of purchased taxable and tax-exempt bonds during 2024 was 5.66%. Valuation changes in aggregate for the fourth quarter were unfavorable for both our equity portfolio and our bond portfolio. Before tax effects, the net loss was $136 million for the equity portfolio and $350 million for the bond portfolio. At the end of the fourth quarter, the total investment portfolio net appreciated value was approximately $6.7 billion. The equity portfolio was in a net gain position of $7.2 billion, while the fixed maturity portfolio was in a net loss position of $553 million. Cash flow, in addition to higher bond yields, continued to benefit investment income growth. Cash flow from operating activities for full year 2024 was $2.6 billion, up 29% from last year. Regarding expense management, our objective is to balance spending control efforts with investing strategically in our business. Our 29.9% full-year 2024 property casualty underwriting expense ratio was in line with 2023 in total and for each major expense category. The fourth quarter ratio was 1.4 percentage points lower than last year, primarily due to lower accruals for agency profit-sharing commissions, in addition to premium growth outpacing the increase in employee-related expenses. My next topic is lost reserves, where our approach remains consistent and aims for net amounts in the upper half of the actuarially estimated range of net loss and loss expense reserves. As we do each quarter, we consider new information such as paid losses and case reserves. Then we updated estimated ultimate losses and loss expenses by accident year and line of business. During 2024, Our net addition to property casualty loss and loss expense reserves was $1.1 billion, including $998 million for the IBNR portion. We experienced $236 million of property casualty net favorable reserve development on prior accident years that benefited the combined ratio by 2.7 percentage points during 2024. For our commercial casualty line of business, there was no material reserve development for any prior accident year during the fourth quarter. On an all-lines basis by accident year, net reserve development during 2024 included a favorable $369 million for 23, favorable $63 million for 22, favorable $5 million for 21, and an unfavorable $201 million in aggregate for accident years prior to 21. My final comments highlight our capital management activities. For full year 2024, we returned capital to shareholders through $490 million of dividends paid in addition to share repurchases. Shares repurchased totaled 1.1 million shares at an average price of approximately $113 per share, including an immaterial amount during the fourth quarter. We believe our financial flexibility and our financial strength are both in excellent position. Parent company cash and marketable securities at year-end totaled $5.2 billion. debt to total capital remained under 10%. And our quarter end book value was at a record high $89 and 11 cents per share, with nearly $14 billion of gap consolidated shareholders equity, providing plenty of capacity for profitable growth for all of our insurance operations. Now, I'll turn the call back over to Steve.

Thanks, Mike. 2025 marks the 75th anniversary of the Cincinnati Insurance Company. Over that time, we've come to understand the importance of stability, consistency, and financial strength. We understand that we are in the business of accepting risk. We plan for it. We price for it. We spend considerable time and effort focused on appropriately balancing growth and profitability through geographic and product diversification, pricing sophistication, and enterprise risk management. No one expects to experience a catastrophic loss such as those felt by the people who found themselves in the paths of hurricanes Helene and Milton or the California wildfires. However, it's in the aftermath of these events that Cincinnati Insurance can shine. Confident in our financial strength, our claims associates can focus on delivering fast, fair, and empathetic service. At the same time, we are ready to build value for shareholders. The board recently reinforced their confidence in our strategy by declaring a 7% dividend increase payable in April and paving the way to extend our streak of increasing dividends to 65 years. As a reminder, with Mike and me today are Steve Johnston, Steve Soloria, Mark Shambo, and Theresa Hoffer. Gary, please open the call for questions.

We will now begin the question and answer session. To ask a question, you may press star then 1 on your telephone keypad. If you are using a speakerphone, please pick up your handset before pressing the keys. To withdraw your question, please press star then 2. At this time, we will pause momentarily to assemble our roster.

Our first question today comes from Michael Phillips with Oppenheimer. Please go ahead.

Thank you. Good morning, everybody. Just want to start off, I guess, Steve, love to hear your perspective on higher level question on the outlook for the reinsurance sector in the aftermath of California. I guess, how do you see capacity as the year progresses? How do you expect Sensi RE to respond? And then maybe how should that translate into kind of premium for 2025 for that segment? Thanks.

Yeah, Mike, are you talking specifically on Cincinnati RE or

Well, I guess, first of all, Chris, your thoughts on the market in general, broadly for the industry, how it responds, and then kind of drill down to how you guys, it's going to be some opportunities, how you guys would respond and what that means for Cincinnati, right?

Yeah, maybe I'll start with just the reinsurance market to your question, Mike, first. Sure. You know, I think the reinsurers, appropriately, the last couple of years, I think, have been shown, you know, just the industry itself has shown an underwriting profit. I think that's good. That's healthy. We all need that. I'll speak specifically for Cincinnati Insurance. We've just got such long-term relationships and partnerships with our, you know, our seated partners, our reinsurers, and talk to them on a regular basis, obviously. You know, We expect to pay all of our losses ground up, plus the reinsurer's margin over time. We need them healthy. They know that. We've traded with them that way over time, and that won't change. So that would probably be my remarks there. Cincinnati Re, they're going to stay the course. You heard we had an extremely profitable 2024 inception to date with Cincinnati Re. It's very profitable as well. They plan for CAT. That's what they do. You know, their losses on specifically on the California wildfires were within expectation. And, you know, they'll proceed throughout the year with their 2025 plan. No change.

Okay. Thanks, Steve. Next question is, I ask, I wouldn't classify your umbrella exposure in general for your company as tiny, but it's only that outsized. But question related to sort of umbrellas. And in personal lines, I think this quarter, I didn't see a lot of change in claim count activity in that two to five layer. But dollar amounts did move up. So, you know, something's there. Ten plus 25, $35 million of loss in the two to five layer. Any color you can add on anything in a quarter specifically, that would help justify that extra amount of dollars in that layer. And more broadly, after the quarter, anything you're seeing in umbrella excess layers that would cause any concerns. Thank you.

Thanks, Mike. Appreciate the question. Now, you know, looking at a quarter for umbrella, whether it be commercial or personal, I think it's going to it's going to kind of mislead you a little bit. Like you got to pull back to more of an annual number. There's just, you know, the frequency with umbrella is, is obviously very low. It's a severity line. Um, there's inherent volatility in it. So we look at every single large loss we have in every single line of business we have and look for trends, whether it be by state, by agency, by class of business, um, you know, that's obviously I'm speaking to commercial. We do the same thing for personal lines as well. So we don't see anything in that commercial book or excuse me, in that personal lines umbrella book that causes us, um, any concern.

Okay. Thank you. And congrats on the quote. I appreciate it.

Yeah. Thanks so much, Mike. Appreciate it.

The next question is from Gregory Peters with Raymond James. Please go ahead.

Good morning. Um, I want to go back to the comments on the fire loss. Did you provide some perspective on, you know, I think you said $50 to $60 million in reinstatement costs, what the gross loss might be or what you're pegging for using for your gross loss number and just trying to figure out how far up the tower you went.

Yeah, thanks, Greg. And as you can imagine, this is an active, still an active CAT and For right now, our range, our net range that we're providing you is our best estimate of ultimate loss, and we're going to just stick with that net range of the 450 to 525. Just not – there's so many moving parts right now, Greg, just providing a gross number is, you know, we're not ready to go.

Can maybe pivot away from that then and just, you know – I know the, um, there, there was a call recently with, um, um, the insurance regulator and the governor and a bunch of insurance companies. And, um, it feels like, um, there's some movement to making, uh, allowing more rate activity, uh, in homeowners to compensate for the fire risk. Can you, can you talk about what your perspective is of that market looking forward? Um, once we get through paying all the losses, et cetera?

Yeah, sure. One thing I'd point out for the Cincinnati book is 77% of our homeowner premiums in California today are on a non-admitted basis. On the admitted side, I think it's pretty well documented. I don't think it's any secret that California is a challenging market. We've got great agents and policyholders, and we want to support them. As you can imagine also, after, you know, I just mentioned any individual single large loss, and also after any CAT event, we do a deep dive as a company and objectively look at everything, regardless of the event, and determine if there's, you know, lessons learned. There's always lessons learned. If there's anything we need to do in changing our strategy moving forward, you know, if anything, we'll obviously do that. here with California, and with the wildfires. And there's just a lot of, as you can imagine, Greg, there's a lot of moving parts with this as well. And, yeah, the regulation, rate environment, things of that nature, there's a long list of things that we will look at. But I think right now we are really focused on paying claims fairly, uh, empathetically face to face and the lessons learned, although we are, we're looking at them actively, uh, you know, that'll take a little longer to, to, to really formulate, uh, if we're going to make any changes going forward.

Okay. I'll, I'll pivot away from that line of questioning. Just my, my question, broader, broadly speaking is, you know, there's, there's, um, in, in, in the commercial lines market, maybe, uh, in the purse lines market ex California, you know, just this growing sense that, uh, the pricing cycles kind of peaked, maybe it's, you know, moderating price increases aren't as robust in some instances are going down. Can you, can you remind us and just give us a snapshot of where you were at the end of the year? And I know, I know part of your book has multi-year policies. Can you give us a snapshot of where those, those policies reside and what the percentage of the total was?

Yeah, sure. So as we just talked about, for the major lines of business, commercial property, general liability, and auto, we're in the high single-digit range. Work comp is down in the mid-single-digit range. That's been pretty well documented. So we're still seeing rate into that commercial lines book, but I think the point estimate or the average, Greg, just doesn't it doesn't tell the story for us. Our underwriters at the desk level working with agents using the precision, you know, the pricing tools that they have are segmenting our book. So there's a large percentage of our book, a business, and as you know, we're a package underwriter, that may, just as an example, may get a flat increase. And there's a percentage of our book, albeit smaller, you know, may get 20 or 30%. Point being is that we are segmenting We're underwriting and pricing policy by policy, risk by risk. So we're still seeing rate come into the book. The rate from last year, 18 months ago, was still earning into the book. So, you know, I suspect here throughout 2025, you'll still see rate coming into that commercial lines book.

Thank you for your answers.

Sure. Thank you, Greg.

The next question is from Dean Crescidiello with KBW. Please go ahead.

I wanted to start and sort of dive deeper into the reserve strengthening both in commercial auto and the excess and surplus line segment. I was just sort of curious, like, if there's anything else you could provide on sort of the accident years that the strengthening came from and what sort of trends you're seeing in those lines.

Yeah, thanks for the question, Dean. This is Mike Sewell. So, yeah, you're keying in on a couple of points there. So on the personal auto, you know, it's really, I think, our case incurred for some of the liability coverages that are in there. We're showing an upward trend, and I would say that those were mostly for the 2023 and the 2022 accident years mostly. So that's where you saw a little bit of – reserve strengthening there. And then as it relates to the surplus lines, our case in Kurds there, they were just materializing greater than what we had expected. ENS is about 90% casualty, at least of our book. So it's really kind of similar to the industry averages that we're seeing with inflation, etc. So More prudent reserving was there, and as I indicated, we added $998 million of IBNR. So for the overall book, about a third of that went to commercial casualty. So, you know, just prudent reserving, watching what we're doing, and being consistent with our process. So thanks for the question.

Yeah, got it. That makes sense. And then just quickly on the commercial casualty, property like a current X and your X cat loss ratio, it, it seemed abnormally low this quarter. Is there any other color you can provide on and why the profitability was so strong this quarter?

Sure. Dean, this is Steve Sprague. Yeah, we'll take it. It, uh, but what's driving that is, was just a, a drop in large losses is drove the absolute lion's share of those, uh, commercial property results. But I would be, you know, you can get volatility with those large losses quarter to quarter. We've had it where it's gone the other way. So, again, prefer to look at kind of the full year. Our teams, I'd be remiss if I didn't talk about commercial lines underwriting teams, working with the agents, and underwriting that commercial property book. It was, you know, it was running a bit of a temperature. And so, just as we always do, All hands on deck with risk selection and pricing segmentation. Got us in a good spot there.

Got it. Thank you.

Thank you, Dean.

Again, if you have a question, please press star then one. The next question is from Michael Zaremski with BMO Capital Markets. Please go ahead.

Hi, morning. It's Dan Ahn for Mike. You know, if I could just go back to, you know, adding to the commercial casualty, IBNR, you know, you're still adding to those levels year over year, maybe a little less so in magnitude in 2023. But can you just talk about the lost cost inflation trend that you're seeing now and how that's changed throughout the year? Thanks.

Sure. Mike, Steve Spray again. Um, Yeah, as you know, we don't disclose a specific loss cost increase. But I would say, maybe I'll answer this a little broader too, is we feel that our rates, our premiums, again, this is on a prospective basis. Everything we do with rate making is prospective that our pricing is exceeding or matching loss costs. And the only one caveat on that would be with the workers' compensation line of business.

Okay, thanks. Then maybe just on the casualty trend, how much of that would you say is a reaction to Cincy's contractors' industry exposure? I think some peers have talked about this industry as being overly exposed to social inflation.

Yeah, I can't say that we have seen the construction business, at least the business that we write, Mike, being overly exposed to social inflation. A lot of the social inflation we see is under the umbrella off of commercial auto losses. Back to the construction piece, we do watch closely. And it really depends on the jurisdiction you're in or the venue you're in. Construction defects claims can be a challenge from time to time. And maybe that's what they're referring to. But for our construction book, which would be small to mid-market particularly, trade contractors and such, with that mix of business, we haven't seen, I can't say we've seen the social inflation into our construction book.

Okay, thanks, Ben. Also, just on workers' comp, you mentioned that's the only line of business where you're seeing trend above pricing. There was an acceleration of reserve leases in comp this year. Are there any thoughts to maybe adjusting that pick going forward or taking some more of the good news up front?

Well, that's something that we talk regularly here with the actuarial team. And they're taking a look at it all the time. So I don't have anything to report on that, Mike. Obviously, you know, I've been talking about the deterioration of work comp pricing for I don't know how long now. And, you know, calendar year-wise, the results continue to be favorable. So we'll take it. But your point's also well taken as far as – understanding and maybe taking a different view of it. We'll leave that in the hands or in discussions with the actuaries.

Thank you. This concludes our question and answer session.

I would like to turn the conference back over to Steve Spray for any closing remarks.

Thank you, Gary, and thank you all for joining us today. We look forward to speaking with you again on our first quarter 2025 call.

The conference is now concluded. Thank you for attending today's presentation. You may now disconnect.