Cimpress plc

full-year 2026 earnings follow-up. I would like now to turn the conference over to Meredith Burns, Vice President of Investor Relations and Sustainability. Please go ahead.

Thank you, Michelle, and thank you, everyone, for joining us. With us today are Robert Keene, our Founder, Chairman, and Chief Executive Officer, and Sean Quinn, our EVP and Chief Financial Officer. We appreciate the time that you've dedicated to understand our results, commentary, and outlook. This live Q&A session will last about 45 minutes or so and will answer both pre-submitted and live questions. You can submit questions live via the questions and answers box at the bottom left of the screen. Before we start, I'll note that in this session, we will make statements about our future. The actual results may differ materially from these statements due to risk factors that are outlined in detail in our SEC filings and the earnings document we published yesterday on our website. We also have published non-GAAP reconciliations for our financial results on our IR website. We invite you to read them. All right, and now I will turn things over to Robert.

Thanks, Meredith. Thank you to our investors for joining us today. Before Sean goes into his review of the Q2 financial results, I will discuss the progress we've made on the strategic and the operational themes that we covered in detail in my annual letter to you of July 29th and at our September meeting. investor days so i spoke about the following four themes last quarter first elevated products are driving a step function improvement in our per customer lifetime value in other words the wallet share we have with small business customers for example variable gross profit per customer at reported uh currency rates grew nine percent year over year a continuation of a long trend that Vista keeps putting up in terms of or earning in terms of increased wallet share with especially higher value customers. Second, MCP enabled us to pursue cross-SIMPRESS fulfillment or XCF and that's helping us drive manufacturing efficiencies and accelerate new product introduction. In Q2, we continue to make significant progress as we continue to optimize our production footprint, building up focused production hubs, and drive innovation in new product introductions in elevated categories. Doing so does involve a period of elevated capital expenditures, largely for manufacturing equipment, which we gave examples of at Investor Day. There are many aspects of the work we're doing across Sympress that is exciting, But this particular area of focus of manufacturing competitiveness is really core to our competitive advantage. So I'm very proud of the innovation, the sophistication, and the velocity at which our teams are moving forward to drive manufacturing excellence and advantage for the benefit of our customers and our shareholders. The third area I'll bring up is shared technology. That means organizational de-layering the artificial intelligence that our tech is allowing us to do. And that's constraining operating expenses and opening up for future efficiencies, even as we improve customer value. For example, we recently announced that we are deepening the collaboration between Vista, National Pen, and Build-A-Sign to share product development, sourcing, performance marketing, telesales, direct mail, and manufacturing, while maintaining separate focused brands. We expect this is going to drive meaningful efficiencies while also enabling growth. These same capabilities also support the customer experience when something beyond our operational control impacts our operations. As an example of that is in the past quarter, there was a devastating hurricane that hit Jamaica. We have had huge challenges for our care team members in that location. But we were able to mitigate the impact by quickly shifting call volumes to care teams in other regions and within Jamaica because each of Nashville Penn, Build a Sign, and Vistaprint had facilities to shift people to the facilities that were least impacted by the facility. And finally, we've been able to increase use of AI chatbots through increasingly sophisticated uses with shared technology. Fourth, we do have a strong financial future. As noted in last night's earnings document, we're increasingly confident on our path to fiscal 28 EBITDA of at least $600 million, coupled with very significant de-levering of our balance sheet. All of the efforts I just mentioned and more are part of our roadmap to that FY28 financial target. We expect significant efficiencies across our profit and loss statement with the most meaningful benefits in cost of goods, technology, and marketing. Additionally, the advancements we've made over the last couple of years and the investments we've made, including technology modernization, product expansion, manufacturing supply chain, have positioned us to evaluate a healthy pipeline of tuck-in M&A and potential partnership opportunities that we believe in the aggregate positively impact our results in future years as part of our roadmap to delivering those FY28 targets. So to sum up, halfway into fiscal 28, we remain confident in our multi-year plans. Our past investments have enabled us to increase the pace at which we improve customer value, and it helps us increase our competitive advantage, our innovation, and increase our efficiency. So now I'll turn it over to Sean to discuss financial results for the quarter and our outlook.