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spk05: Greetings and welcome to the CTG fourth quarter fiscal year 2022 financial results conference call. At this time, all participants are in a listen-only mode. A brief question and answer session will follow the formal presentation. If anyone should require operator assistance during the conference, please press star zero on your telephone keypad. As a reminder, this conference is being recorded. It is now my pleasure to introduce your host, Craig Mihalik, Investor Relations. Thank you, Craig. You may begin.
spk01: Yeah, thank you, and good morning, everyone. We certainly appreciate your time today and your interest in CTG. Joining me are Philippe Adet, our president and CEO, and John Laubacher, our chief financial officer. We released our fourth quarter and full year 2022 financial results this morning before the markets opened. You can access the release on our website at ctt.com. After Philippe and John's formal discussion this morning, we will open the line for Q&A. Just let me first remind you that we may make some forward-looking statements during the formal discussions as well as during the Q&A session. These statements apply to future events that are subject to risks and uncertainties as well as other factors that could cause actual results to differ materially from what is stated on today's call. These risks and uncertainties and other factors are provided in the earnings release as well as with other documents filed with the Securities and Exchange Commission. These documents can be found on our website or at sec.gov. During today's call, we'll also discuss non-GAAP financial measures, which we believe are useful in evaluating our performance. You should not consider this additional information in isolation or as a substitute for results prepared in accordance with GAAP. We have provided reconciliation of non-GAAP measures with comparable GAAP measures in the tables in today's release and SEC filing. I'll now turn the call over to Philippe to begin. Philippe?
spk02: Thank you, Craig, and good morning, everyone. We appreciate you joining us today. The fourth quarter caps off another excellent year for CTG as we accelerated our transformation into a digital solutions and services business. You can see the results of our efforts in our IT solutions and services segment results, including both North America and Europe, where our fourth quarter gross margin expanded 590 basis points to 31.8%, our highest level in recent years. The performance within our North America segment, which includes the acquisition of Illivion, highlighted the potential of our transformation as we achieved gross margins of 43.9%. Our European segment also drove higher margins, from improved utilization and a greater mix of digital solutions. As we complete the first phase of our transformation by the end of 2023 into an IT digital solutions and services-based business, our strategy is based upon several key elements. First, we are focused on becoming a global provider of digital IT solutions by capitalizing on the compelling trend of digital transformation, leveraging the CTG brands built on a foundation of reliability, speed of delivery, and results, and delivering solutions primarily into the healthcare, finance, manufacturing, government, and energy sectors, all of which are areas of strength for CTGs. As part of our digital solution strategy, we are focusing on providing software engineering services, which includes designing, testing, operating, and enhancing digital products and platforms. We provided more than $100 million of these services in 2022, and the gross margin on these services was greater than 34% in the fourth quarter. We are excited by this success and look forward to increasing these results even more in the future. The second element includes completing acquisitions that can become seeds for growth. We have three main criteria as we evaluate each opportunity. First, the company must be a well-established organization that is profitable. Second, The skill sets they have must accelerate our digital transformation strategy. And third, their solutions and people must be highly synergistic to our strategy. These criteria were met with the acquisition of Eleve, which was previously a privately owned digital transformation company. As a reminder, this acquisition closed at the very end of the 2022 third quarter. And while small from a revenue contribution standpoint, ELEVIANCE has brought significant digital expertise in areas such as AI, machine learning, and intelligent automation, while expanding our capabilities in cloud migration, mobile application development, and other technologies such as blockchain and best-in-class SaaS platforms. To date, the integration has gone exceptionally well and is exceeding our expectations. You can see the early benefits of their strong margin profile in our North America results during the quarter. Over time, we look forward to further driving sales synergies and delivering even greater value for our clients. The third element of our strategy is to focus on lowering our delivery costs. ELEVIANT also brings this element to CTG, as they increased our offshore delivery center capacity and flexibility with the addition of established teams in Chennai and Coimbatore, India. Additionally, their expertise in artificial intelligence and robotic process automation will also allow us to automate the number of functions when we deliver services to our clients, further reducing our costs of delivery. Another important aspect to accelerate the execution of our overall strategy is our most important asset, our people. We continue to add highly experienced colleagues to our ranks. During the fourth quarter, we added a new global position of Chief People Officer to ensure we have consistent policies and practices worldwide and are continuously improving as an employer in the recruiting and retention of today's leading digital services and solutions staff. Our goal is to make CTG a destination of choice for highly talented digital transformational The disciplined execution of our strategy led to improved operating results. For the fourth quarter, our adjusted EBITDA margin was 6.2%, up 40 basis points over last year's period and 130 basis points higher over a two-year period. We continue to make incremental steady progress toward our goals as we approach the end of the first phase of our transformation. These achievements would not have been possible without the hard work and dedication of our 3,000 colleagues across the globe, who respond to constantly evolving trends to create value for our clients every day. Our clients turn to CPG as their trusted digital transformation partner and our outstanding employees are the very key to that success. We believe we are well positioned as we head into 2023. Leveraging our strong foundation, breadth of key capabilities, culture of innovation, and energized workforce provides confidence that we can continue to navigate underlying pressures and macro uncertainties to achieve our near-term goal of approximately 7% adjusted EBITDA margin by the end of 2023. With that, let me turn it over to John to review our results in more detail.
spk03: John? Thank you, Philippe. And again, good morning, everyone.
spk07: We thank you for joining us on today's call. Consolidated revenue in the fourth quarter was $77.9 million. The change in revenue year over year reflects last year's fourth quarter, benefiting from more than $25 million from a major health system engagement in North America and a $9.3 million decrease related to the intentional disengagement from lower margin non-strategic business. Specifically in North America, we are generating solid leads and closing new customer engagements and we benefited from the incremental contribution of Alenia. Europe, which has faced greater macroeconomic headwinds, including labor constraints, executed well to drive new solutions-based business and generate a slight increase in revenue year-over-year on a constant currency basis. Full-year consolidated revenue of $325.1 million was in line with our expectations and was also impacted by these two items, the significant engagement and the disengagement from low-margin non-strategic projects. As we highlighted today, our margin profile improved during the quarter and year as we continued to optimize our revenue mix. Consolidated gross margin was 27.6%, up 530 basis points over last year's fourth quarter, and 630 basis points higher over a two-year period. As Philippe mentioned, the combined North America and Europe IT solutions and services segments delivered a fourth quarter gross margin of 31.8%, further highlighting our continued transformation to a digital IT solutions company. Our focus going forward will be on the combined results of our IT solutions and services segments, as that is the core of our strategic focus. and as we expect the non-strategic segment to have less of an impact on our overall results going forward as it continues to decrease in size. For the full year 2022, which reflected similar results as the fourth quarter, gross margin on a consolidated basis was up 260 basis points to 24.6% as each segment drove gross margin expansion. This increase was more than a 10% increase year over year. SG&A expense for the quarter and full year saw declines on an absolute dollar basis, but as a percentage of revenue were bulked up largely due to the continued investment in business development resources and the loss of operating leverage from lower revenue. For the fourth quarter, GAAP operating income was $2.5 million with a margin of 3.1%. When excluding $696,000 of acquisition-related expenses and $838,000 of severance, the non-GAAP operating income was $4 million or 5.1% of revenue of 30 basis points. The full year had comparable results, with the GAAP operating margin expanding 20 basis points to 3.4% and the non-GAAP operating margin expanding 70 basis points to 4.3%. We recorded net income of $1.2 million or $0.08 per diluted share in the quarter, compared with $0.58 in the prior year. Non-GAAP diluted EPS again, excluding the acquisition-related costs and severance, was $0.14 compared with $0.25 in the year-ago quarter. Of note, the effective tax rate was elevated in the quarter at 37.5% due to a number of non-deductible items. We expect in the long term our tax rate to be between 30% and 35%. For the full year 2022, net income was $6.6 million, or $0.44 per diluted share, and on a non-GAAP basis was $0.56 per diluted share, slightly exceeding the midpoint of our expectations. Lastly, our net income margin was 1.6% in the quarter and 2.0% for the full year. Our adjusted EBITDA margin improved to 6.2% in the fourth quarter, which was up 40 basis points from the year-ago quarter and was 5.3% for the full year, up 70 basis points from the prior year. Approximately 86% of our total headcount in the fourth quarter was billable, paired with 90% in the prior year period. We continue to maintain a strong and flexible balance sheet that can be leveraged to accelerate our pace of growth in the future. We generated cash from operations during the year of $11.9 million. Cash and cash equivalents were $25.1 million at year end, compared with $35.6 million at year end 2021, reflecting the cash used to acquire Aleviant. Also, at the end of the year, we had no outstanding balance on our revolving line of credit facility or any other long-term debt. We provided our initial top and bottom line guidance for fiscal 2023. Our revenue range of $300 million to $350 million includes a reduction of $35 million to $40 million from the prior year as a result of the intentional disengagement from the lowest margin business in our non-strategic technology services segment. slightly offset by a full year of revenue from our acquisition of Alevia, which only had one quarter of revenue in 2022 as the acquisition was completed at the end of the third quarter, and high single-digit growth for the rest of the business. We also provided guidance for our IT solutions and services revenue, ranging from $245 million to $295 million, for about 83% of our total revenue at the midpoint. We expect 2023 GAAP diluted earnings per share to range from $0.34 to $0.46 and non-GAAP diluted earnings per share to range from $0.56 to $0.68. As also noted in today's earnings release, we are kicking off an ERP system implementation to enhance our core operating systems in order to create additional efficiencies, capabilities, and flexibility. The total project cost is estimated at $8 million to $10 million and will be largely spread out over a two-year period with a completion date targeted around the end of 2024. A significant portion of these costs will be expensed over the course of the project. Our GAAP EPS estimates for 2023 take this project into consideration, though we plan to add back those costs as part of our non-GAAP EPS disclosures. The difference in our GAAP and non-GAAP BPS will be larger in 2023 as compared with prior years as we account for the amortization of the intangible assets created by the acquisition of Aleviant and this ERP implementation. Ultimately, we continue to expect our strategy to drive improved margins and are on track to reach our adjusted EBITDA margin goal of a run rate of approximately 7% by the end of 2023. This completes our prepared remarks. Paul, could you please open the call for questions?
spk05: We will now be conducting a question and answer session. If you would like to ask a question, please press star 1 on your telephone keypad. The confirmation tone will indicate your line is in the question queue. You may press star 2 if you'd like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star key.
spk03: One moment, please, while we poll for questions. Thank you. Our first question is from Kevin Lu with K. Lu and Company.
spk06: Please proceed with your question. Hi, good morning, guys, and very nice finish to 22 here. First question I had for you was just, you know, what are you seeing in general in terms of the pipeline and conversion rates? It seems like the commentary there in terms of business activity was more positive coming out of the year. So, and obviously your guidance on IT solutions kind of implies mid-teens growth at the midpoint, even with some of that coming from the acquisition, of course. But in general, it just seems like a very positive outlook when a lot of other folks out there are a little bit more conservative in terms of some of the growth aspirations for this year. So what have you guys seen in terms of overall improvements in the pipeline, conversion rates, that sort of stuff, and what's kind of built into your guidance for this year?
spk02: All right. Well, Kevin, we are Extremely encouraged, I must say, with the progress we're making on executing our strategy, despite those macroeconomic headwinds. And we acknowledge that they are there. But we are looking at our pipeline and we see a large number of opportunities. We see win rates that are solid. Renewals, extensions continue at a high pace. We actually even see throughput on the pipeline improving, where it, as you remember, had lacked for some time during the pandemic. And, of course, with Alleviate, we also expect to drive sales synergies and deliver even greater value for our clients. The things that Alleviate is adding to our mix kind of make our puzzle easier. uh more complete or almost complete so uh i think uh we have made a really good decision in the acquisition of alleviants and that is the expectations there is that we'll see that during the remainder of the year in an increasing pipeline john would you like to comment on the on the guidance
spk07: Yeah, thanks, Philippe. And hi, Kevin, how are you? The guidance itself, we really feel good about the guidance. And just to interpret right at the end there, you had said, you had talked about mid-teens increase in revenue, including the acquisition. And so when we think about Alleviant and the 10 million run rate and sort of a normal natural increase or high-level increase, actually, is the expectations for that business. The rest of the business would increase, we think, at high single digits, around 8% at the midpoint of the guidance. And so from our perspective, feeling really good that that's about – in most markets, that's about 2x what the market is growing at this time. So I feel really good about that.
spk06: Great. Appreciate that. And just with respect to Europe, obviously, nice sequential rebound there. It seemed like utilization was better there. Can you just talk about the overall environment, some of the labor issues you've cited in the past few quarters abated here? Have win rates started to improve on new projects? Just wondering how positive you are on continuing that sequential improvement as we move into 2023.
spk02: Yes, we had an excellent fourth quarter in Europe. Our team did a fantastic job in driving the revenue and the profits in the quarter. There are some headwinds going into 2023 and the government requires automatic indexation to compensation for our employees in Belgium and Luxembourg and that happens automatically in Belgium on January 1st Luxembourg is February April and maybe even a third time in 2023 and also for the employees of our clients So it means that it's a sudden increase of our costs on January 1st in Belgium. But it also means that our clients have the same increase of costs and obviously have less spending possibilities. We are able to pass part of these costs on to the clients through higher bill rates at the beginning of the year. but it probably will take the first half of the year to pass along most of those costs. The level of labor constraints is still there. The resources that are needed to fill client opportunities are scarce, are difficult to recruit. We are looking, not only looking, but also hiring people fresh from school and training them through our CTG Academy to make them, bring them to the level that they can participate in client projects. And we also, of course, count on our global delivery centers where we now have more capacity and flexibility to add to this or to help solve this problem of labor constraints. But all in all, an excellent fourth quarter, and we're hoping we're going to continue with the same pace.
spk06: That's great to hear. And then just lastly for me, I don't know if you can quantify the impact Allegiant had on your North America IT solutions gross margin in this quarter, or maybe just speak qualitatively to how much of the improvement there has come just from the acquisition versus also just the improving mix of solutions work you know, on the organic side. And as we look forward to 23, is it your expectation that you can kind of sustain North America margins, you know, north of 40% here?
spk03: John, would you like to take that question?
spk07: Sure. Thanks, Lee. Great question, Kevin. Lee, it was outstanding in the fourth quarter. We have not specifically quantified the gross margin contribution, but we have said it indicated that that their gross is over 50%. It's really been a fantastic addition to the CTG portfolio of companies, and we just feel great about understanding their business and expanding it as we cross-sell it to CTG's clients. Having said that, we had a really, really good quarter from a gross margin perspective throughout our North American organization as well. Really fantastic job by the teams. executing as well as they could to drive margins to a very high level. From that perspective, I would not expect us to continue at almost a 44% gross margin in North America, but certainly you mentioned 40%. I would have a very high expectation that we would be, we have a high expectation that we would be in the high 30s or pushing 40% pretty consistently as a gross margin in North America. So I think Q4 was a little higher than normal, but we have expectations that it will be high 30s to 40ish going forward. All right.
spk06: Well, that all sounds good. Congrats again on the results for the quarter, and good luck here in 23. Thanks, Kevin.
spk03: Thanks, Kevin.
spk05: As a reminder, if you would like to ask a question, please press star 1 on your telephone keypad. The confirmation tone will indicate your line is in the question queue. Our next question is from Mark Riddick with Sedoti. Please proceed with your question. Hey, good morning.
spk04: Hey, Mark. Good morning, Mark. So I was wondering if you could talk a little bit about the ERP upcoming and maybe what we should be thinking about from a timing perspective and sort of maybe the geographic flow perspective. Maybe we should sort of be thinking about that, what we're going to be seeing this year.
spk02: John, would you want to comment on that?
spk07: Sure. Hey, Mark. The ERP implementation is going to be a global project. So this is a worldwide, consolidated, all parts of CTG improvement in all of our core systems globally. We've done an amazing amount of work planning up until this point in time. So much of the planning for the go forward in 23 has been done in late 21 and all throughout 2022. And so we're ready to hit the ground that's running here in 23. We've started the project. And so all of the planning phase up to this point is pretty much out of the way. And you always do some planning as you get into it, as you revise your course and your method. But most of that's behind us. We are starting to implement now. We do think that as a global organization, a company, it'll take two years. It'll take all the 23 and 24 to sort of get to end game on each individual piece of the implementation itself. So think ERP, think core accounting systems, think recruiting, think resource management and development, along with some ancillary type systems. And then think globally around a North American organization and a European organization where we've got operations in a number of different countries as well. So I think it will be very consistent throughout 23 and 24, but I do think it's a full two-year project at this point in time.
spk04: Okay, great. That's very helpful. And then I was wondering if you could talk a little bit about the – and I really appreciate in the press release the inclusion of what you're seeing in some of those industry verticals. Maybe you could take a little bit of time as far as some of the thoughts that you have as to how you're looking at those industry verticals and maybe what you're seeing now and then sort of how that played into the setting of guidance.
spk03: Sure, Mark.
spk02: Well, let me start first by saying our focus on digital transformation services and more specifically on software engineering is not a focus on one or two industries. It's focused on a number of verticals. And like we said, healthcare, finance, manufacturing, government, energy. We know, for instance, that healthcare sector is under pressure. There's not a lot of financial room for especially the providers. The health insurers are in a better shape. But we also see that as an opportunity because healthcare providers have for a long time been very reluctant to look at offshore delivery centers. And we think with this situation it will probably change their attitudes and we will be able to capitalize on what we're doing with Aleviant also in that sector, which, as you know, is very important to us. The financial sector is focusing on digital transformation even more on the insurance side than on the banking side. But we see good opportunities there too. Government in Europe is solid. You know, we have presence both in national governments and then in the European institutions. We see solid contracts there. We see good opportunities. And our energy sector is growing. We are investing also more in sales and in solution architects that are focused on our energy sector. and we see that our pipeline in that area has grown. So all in all, I take a positive view on how we see our industry.
spk04: Okay, great. And then I wanted to circle back. I want to make sure that I heard correctly and interpret this properly. I think, John, you had a commentary as far as the tax rate being in the – I think you said 30% to 35%. If I misheard that, please correct me. And then I was wondering if you could talk a little bit about, is that a function of sort of kind of where we are now with geographic footprint and the like?
spk07: Yeah, Mark, I'm not sure. In the first part of the question specifically?
spk04: Oh, I just wanted to make sure I heard the tax rate commentary.
spk07: Oh, tax rate, yeah, okay. Tax rate 30 to 35%. It has been a little bit higher the last two quarters as there's been a number of – non-deductible items that we've worked our way through, but don't expect that to happen in the future. I really do think it will be between 30% and 35% going forward. From that perspective, relative to the globally and the pieces of the business, when you sort of look at it overall, we expect good growth from our European organization this year. They had a really, really fantastic fourth quarter, great performance from the teams, great focus. Expect good things from them throughout 2023. We do expect our North American IT solution services segment to grow as well during the year. And we've got Alleviant working closely with that team. And so we've included Alleviant, the acquisition we did, included in that bucket. So we think it will grow well. But from a geographical standpoint, we had talked about – Well, from a segment standpoint, the non-strategic will have, we think, a very significant decrease throughout 23, 35 to 40 million is what we're estimating as part of our guidance. Most of that's in North America. So I really expect at the end of the year that Europe will be over, it'll kind of flip from just under 50% to over 50% of the business going forward. And then it'll be a friendly competition then within the organization to see who can grow the fastest to maintain that lead in total revenue.
spk04: Excellent. And then the last one for me, a little bit housekeeping, I suppose. Where did we finish on CapEx this year, and what are we expecting for 23?
spk07: Yeah, let me just get that for you. CapEx was? here it is total capex was only 1.5 million for the year which included additions to the capitalized software I would expect it to be a little bit higher in 2023 as we grow the business We do have some real opportunities from the great products that Alevian brings to the table to capitalize some costs there. So I think it will be a little bit higher. But they don't expect it to be more than, say, $2, $2.5 million in 2023.
spk03: Excellent. Thank you very much. Thanks, Mark.
spk05: Thanks, Mark. Thank you. There are no further questions at this time. I'd like to turn the floor back over to management for any closing comments.
spk02: Thanks, Paul. As demonstrated this past year, we are making excellent progress executing our digital solutions transformation strategy. And we expect that to continue in 2023 as we complete the first phase of our transformation. We look forward to reporting on our success throughout the coming year and sharing our improved operating results expectations for our second phase in the near term. Thank you for participating in our GILA conference today. And as always, please feel free to reach out to us at any time. And we look forward to talking with all of you again after our first quarter of 2023 results. We hope you have a great day. Paul, you may now disconnect the call.
spk05: This concludes today's conference. You may disconnect your lines at this time. Thank you for your participation.
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