11/12/2025

speaker
Karim
CEO

they're not using a scale. They have the tools, but not the orchestration. That's where Sky comes in. Sky solves that execution gap by unifying workflows, analytics, and human experience into a single agentic layer. It's what we call agentic orchestration, turning disconnected tools into intelligent systems that anticipate and act. Think of a global bank with 40 offices worldwide. They already have Teams, Zoom, ServiceNow, and multiple space management tools, but no unified experience. or agentic engine stitches those environments together so that when a team lead books a hybrid meeting in New York, the system automatically coordinates rooms, catering, visitor access, and AV support across different time zones. It's invisible, autonomous, and measurable. Along with that, you've seen what's happening in the environment. You see a lot of CEOs are mandating return to office and AI tool adoption, but employees are burned out and disengaged. That's the leadership expectation versus workflow reality divide. As executives everywhere are pushing return to office mandates, employees crave flexibility. The result is policy friction. Strike bridges that mandate to execution gap. For major technology clients in Silicon Valley, we used our platform to launch the new campus headquarters. Right-size their campus designs and footprint, allowing for colleague booking feature to allow selecting where and who they want to spend their day and providing an automated check-in process for their users via their internal badging system. This improved on-site attendance satisfaction scores as well as created higher employee engagement. That's productivity, collaboration, and sustainability all together. That's the beauty of Sky. We enable all of these great capabilities and the outcomes are coming very clear now with our clients. And, you know, this is not us just talking about it and the world is taking notice. This quarter, Gartner named Sky as a representative vendor in the 2025 Market Guide for Workplace Experience Applications. Academy we helped define, by the way. We've been working with them for the last two years, educating them on the benefits of AI and the benefits of our capability to enable this transformation. It's a validation that our combination of agentic AI and spatial intelligence isn't just visionary. It's essential to the future of work. And, you know, we've been very happy to see this guide come out. There's also more work coming out from Gartner and other analysts. As we said in our first calls with you guys, this is going to be a new category called employee experiences. And I think the market is headed in that direction. This last quarter we were super busy also with lots of events and lots of things happening in the market. We amplified our ecosystem presence at the San Francisco Tech Week. We'll talk about that in a bit here. We were at WorkTech at the Meta headquarters in Menlo Park and Palo Alto area on October 9th. And then we also attended the CodeNet Global Summit in Anaheim. Across these events, one theme was constant. AI in the workplace is no longer a pilot. It is a board-level imperative. So it's super important to recognize that as we talk to our ecosystem partners, our customers, our stakeholders, All of them are pretty clear that the AI bandwagon, everybody's got to be on it, and it's going to change the way we work. So we are super excited about the events we were. There were a lot of great new clients that came to us or existing clients were there. We hosted a number of networking events, and we discussed and debated, and the reality is everybody wants our agentic AI solution, and they want it faster. Another strategic collaboration that we announced this week was our collaboration with a really cool company called Noro. We are thrilled about our collaboration with Noro. It's a pioneer in immersive telepresence. Together we're merging Sky's autonomous AI engine with Noro's life-size presence portals. Imagine walking up to a wall in New York and speaking naturally face-to-face with a colleague in London. with Sky's Agentech AI automatically handling context, environment, and collaboration tools behind the scenes. That's how we're turning presence into intelligence. For most of our global customers, this partnership will allow hybrid project teams to occupy, I mean occupy in commas, shared spaces in real time, seeing body language, maintaining eye contact, and sharing digital work streams, all orchestrated by our Agentech AI. That's how Sky makes distance disappear in hybrid work. And we're super excited about it. We're going to have the first unit being installed in our offices. You know, Noro also has locations already deployed in London and New York and in Atlanta and Chicago. And we're going to be taking it to our clients. We're putting the roadmap together in terms of the combined offering. It will be available to clients beginning in Q1. But we're doing a lot of internal testing right now. So super excited by this opportunity. And Tomaso is a great partner, and I've known him for a while. Super happy that we're working together now. So let me talk about other highlights on the product side. You know, innovation continues to define Sky's edge. Our Sky 1.0 platform saw major performance gains this quarter, cutting space booking time by over 50%, enhancing colleague visibility through dynamic maps, delivering a cleaner, faster UI. And this is really important because a lot of our clients This last quarter, we're starting their RTO plans again. We're re-engaging with their employees too, and they wanted something slicker, faster, and our team delivered. For example, one global client used the enhanced booking engine to manage more than 10,000 plus desks across five campuses. They reported a significant percent drop in scheduling conflicts, in the order of 40% or so and a double digit increase in employee satisfaction with hybrid coordination. So that's another example where as our solution, as you can see the, you know, colleague booking where you can see the screens and the people and their images and also look at, you know, the visual representation of all the things around them. It's super, super amazing and interesting and it creates that engagement layer to say, yeah, I really want to get back to the office. I really want to interact with these people and I really want to to get my work done faster. Now to enable that we also have, we talked about a VTS which is our behind the scenes. Oh by the way, before I go there let me show you a video jumping ahead of when I talked about this at the conference at the SF Tech Week where we had Google as our invited guest as partners. But let me share with you something that I said there. Okay, I don't know if the video was accessible or not, but we're going to have it available on the platform. Let me try to play it again, actually, with my Volume 1. Maybe that'll help. So that feature has become so important. Our customers say, this is a must-have. You've got to have it. And by the way, we want pictures. It's like a scramble screen of all these images. Like, we want to see them. Let's see who they are, right? It's just human behavior. Desk booking is a self-created feature, meaning that there's no need for it if you're assigned desk, which we grew up with assigned desk. It was created because of the pandemic. So you create a new problem that has now made it difficult for an employee to get to the office and find a spot, but it's created this new set of opportunities, which I think at GenJKI makes it more easy and simple because you don't want to go every morning.

speaker
Sky
Digital Assistant

Where do I have to sit or what do I have to do?

speaker
Karim
CEO

make it for recommendations for me so I can make it better. So that's what we do. Okay, so I think we had some technical glitch earlier, but hopefully the audience heard the audio. And that just tells you what we see as a really killer application, a killer use case, wanting to have this colleague booking feature, knowing what was in the office, where they're sitting, being able to adjust your daily calendar as well as your weekly calendar based on where it is, And I think it's pretty cool to see this live in motion now. A lot of our clients are using it. It's a great feature. It's a must-have for a lot of our clients. I'm super excited about that. And what enables all of this stuff is the behind the scenes, the brains behind it. And before we go there, let me talk to you a little bit about one of the big deployments that we did this quarter. which was we were live at 30 Rock, which is a marquee place, and it's been pretty amazing to have that deployment be live now. And that took a lot of effort from our client as well as us. And as you know, it's a high-profile place, so making sure that everything is working well. We're around 6,000 users day one on that system. The system did not implode. It actually worked really well. People were super happy. Actually, the clients made some Instagram posts, as you can see there. And there were some really great activities happening. And as we look at the activity logs, and we have our Skype View Analytics, it can show you all the things people were doing. And it's interesting, that client actually does not do any space booking, but they were doing a lot of amenities, a lot of content, a lot of events, and most importantly, dining. Dining was the number one feature across the board. We launched not only that one site in New York, we also launched four sites across the country. One is on the West Coast, the other is on the East Coast. And it's interesting to see that there's a lot of great demand for the capability. A lot of users are using it every single day. And some of the sites that we thought were going to be less using it are actually using it more. Primarily, as I said, the dining feature is a must-have. Everybody loves the dining feature. and then seeing all of the other capabilities in terms of access to all the different amenities at the offices, all the different events that you can go to, really create that engagement layer. So now all of the ideas we talked about are now in real motion, in real deployment with this client, and they're super happy with the performance. So let's talk a little bit about I mentioned the BTS, which is behind the scenes, and that is actually the key technology platform that is letting enterprise admins manage complex content faster. And now we actually are in beta trials with a full AI plugin for natural language content creation. These migrations are beginning in Q4, and this will be fully compatible with our legacy apps, offering faster administration and granular role controls as well. And what that means is, you know, if you're the IT guy, you can get access to all the information related to IT, or if you're an HR manager, you get all the people data. Or if you're an operations manager and you want your team data, you can have access to that. You can provide content, notifications, all the things that are necessary for that. So it's super exciting. And this is an infrastructure player that we really believe will enable Supercharge or legacy apps. So I want to go to the future a little bit. So we've talked about our Sky digital assistant and how it works. I'm going to play a little video of how our existing new and enhanced Sky Digital Assistant is working in our labs in San Ramon. You know, it's kind of like a Sky Digital Assistant. It's like an intelligent concierge. Employees can now book, plan, and act in real time using natural language with the system proactively suggesting actions based on calendar, location, behavior, It's a living example of agentic AI, workplace intelligence that works for you, not the other way around. I'm going to play the video. Hopefully you will hear the audio on this, and you'll see our Sky assistant interacting with one of our engineers.

Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

-

-