CXApp Inc.

they're not using a scale. They have the tools, but not the orchestration. That's where Sky comes in. Sky solves that execution gap by unifying workflows, analytics, and human experience into a single agentic layer. It's what we call agentic orchestration, turning disconnected tools into intelligent systems that anticipate and act. Think of a global bank with 40 offices worldwide. They already have Teams, Zoom, ServiceNow, and multiple space management tools, but no unified experience. or agentic engine stitches those environments together so that when a team lead books a hybrid meeting in New York, the system automatically coordinates rooms, catering, visitor access, and AV support across different time zones. It's invisible, autonomous, and measurable. Along with that, you've seen what's happening in the environment. You see a lot of CEOs are mandating return to office and AI tool adoption, but employees are burned out and disengaged. That's the leadership expectation versus workflow reality divide. As executives everywhere are pushing return to office mandates, employees crave flexibility. The result is policy friction. Strike bridges that mandate to execution gap. For major technology clients in Silicon Valley, we used our platform to launch the new campus headquarters. Right-size their campus designs and footprint, allowing for colleague booking feature to allow selecting where and who they want to spend their day and providing an automated check-in process for their users via their internal badging system. This improved on-site attendance satisfaction scores as well as created higher employee engagement. That's productivity, collaboration, and sustainability all together. That's the beauty of Sky. We enable all of these great capabilities and the outcomes are coming very clear now with our clients. And, you know, this is not us just talking about it and the world is taking notice. This quarter, Gartner named Sky as a representative vendor in the 2025 Market Guide for Workplace Experience Applications. Academy we helped define, by the way. We've been working with them for the last two years, educating them on the benefits of AI and the benefits of our capability to enable this transformation. It's a validation that our combination of agentic AI and spatial intelligence isn't just visionary. It's essential to the future of work. And, you know, we've been very happy to see this guide come out. There's also more work coming out from Gartner and other analysts. As we said in our first calls with you guys, this is going to be a new category called employee experiences. And I think the market is headed in that direction. This last quarter we were super busy also with lots of events and lots of things happening in the market. We amplified our ecosystem presence at the San Francisco Tech Week. We'll talk about that in a bit here. We were at WorkTech at the Meta headquarters in Menlo Park and Palo Alto area on October 9th. And then we also attended the CodeNet Global Summit in Anaheim. Across these events, one theme was constant. AI in the workplace is no longer a pilot. It is a board-level imperative. So it's super important to recognize that as we talk to our ecosystem partners, our customers, our stakeholders, All of them are pretty clear that the AI bandwagon, everybody's got to be on it, and it's going to change the way we work. So we are super excited about the events we were. There were a lot of great new clients that came to us or existing clients were there. We hosted a number of networking events, and we discussed and debated, and the reality is everybody wants our agentic AI solution, and they want it faster. Another strategic collaboration that we announced this week was our collaboration with a really cool company called Noro. We are thrilled about our collaboration with Noro. It's a pioneer in immersive telepresence. Together we're merging Sky's autonomous AI engine with Noro's life-size presence portals. Imagine walking up to a wall in New York and speaking naturally face-to-face with a colleague in London. with Sky's Agentech AI automatically handling context, environment, and collaboration tools behind the scenes. That's how we're turning presence into intelligence. For most of our global customers, this partnership will allow hybrid project teams to occupy, I mean occupy in commas, shared spaces in real time, seeing body language, maintaining eye contact, and sharing digital work streams, all orchestrated by our Agentech AI. That's how Sky makes distance disappear in hybrid work. And we're super excited about it. We're going to have the first unit being installed in our offices. You know, Noro also has locations already deployed in London and New York and in Atlanta and Chicago. And we're going to be taking it to our clients. We're putting the roadmap together in terms of the combined offering. It will be available to clients beginning in Q1. But we're doing a lot of internal testing right now. So super excited by this opportunity. And Tomaso is a great partner, and I've known him for a while. Super happy that we're working together now. So let me talk about other highlights on the product side. You know, innovation continues to define Sky's edge. Our Sky 1.0 platform saw major performance gains this quarter, cutting space booking time by over 50%, enhancing colleague visibility through dynamic maps, delivering a cleaner, faster UI. And this is really important because a lot of our clients This last quarter, we're starting their RTO plans again. We're re-engaging with their employees too, and they wanted something slicker, faster, and our team delivered. For example, one global client used the enhanced booking engine to manage more than 10,000 plus desks across five campuses. They reported a significant percent drop in scheduling conflicts, in the order of 40% or so and a double digit increase in employee satisfaction with hybrid coordination. So that's another example where as our solution, as you can see the, you know, colleague booking where you can see the screens and the people and their images and also look at, you know, the visual representation of all the things around them. It's super, super amazing and interesting and it creates that engagement layer to say, yeah, I really want to get back to the office. I really want to interact with these people and I really want to to get my work done faster. Now to enable that we also have, we talked about a VTS which is our behind the scenes. Oh by the way, before I go there let me show you a video jumping ahead of when I talked about this at the conference at the SF Tech Week where we had Google as our invited guest as partners. But let me share with you something that I said there. Okay, I don't know if the video was accessible or not, but we're going to have it available on the platform. Let me try to play it again, actually, with my Volume 1. Maybe that'll help. So that feature has become so important. Our customers say, this is a must-have. You've got to have it. And by the way, we want pictures. It's like a scramble screen of all these images. Like, we want to see them. Let's see who they are, right? It's just human behavior. Desk booking is a self-created feature, meaning that there's no need for it if you're assigned desk, which we grew up with assigned desk. It was created because of the pandemic. So you create a new problem that has now made it difficult for an employee to get to the office and find a spot, but it's created this new set of opportunities, which I think at GenJKI makes it more easy and simple because you don't want to go every morning.

Where do I have to sit or what do I have to do?

make it for recommendations for me so I can make it better. So that's what we do. Okay, so I think we had some technical glitch earlier, but hopefully the audience heard the audio. And that just tells you what we see as a really killer application, a killer use case, wanting to have this colleague booking feature, knowing what was in the office, where they're sitting, being able to adjust your daily calendar as well as your weekly calendar based on where it is, And I think it's pretty cool to see this live in motion now. A lot of our clients are using it. It's a great feature. It's a must-have for a lot of our clients. I'm super excited about that. And what enables all of this stuff is the behind the scenes, the brains behind it. And before we go there, let me talk to you a little bit about one of the big deployments that we did this quarter. which was we were live at 30 Rock, which is a marquee place, and it's been pretty amazing to have that deployment be live now. And that took a lot of effort from our client as well as us. And as you know, it's a high-profile place, so making sure that everything is working well. We're around 6,000 users day one on that system. The system did not implode. It actually worked really well. People were super happy. Actually, the clients made some Instagram posts, as you can see there. And there were some really great activities happening. And as we look at the activity logs, and we have our Skype View Analytics, it can show you all the things people were doing. And it's interesting, that client actually does not do any space booking, but they were doing a lot of amenities, a lot of content, a lot of events, and most importantly, dining. Dining was the number one feature across the board. We launched not only that one site in New York, we also launched four sites across the country. One is on the West Coast, the other is on the East Coast. And it's interesting to see that there's a lot of great demand for the capability. A lot of users are using it every single day. And some of the sites that we thought were going to be less using it are actually using it more. Primarily, as I said, the dining feature is a must-have. Everybody loves the dining feature. and then seeing all of the other capabilities in terms of access to all the different amenities at the offices, all the different events that you can go to, really create that engagement layer. So now all of the ideas we talked about are now in real motion, in real deployment with this client, and they're super happy with the performance. So let's talk a little bit about I mentioned the BTS, which is behind the scenes, and that is actually the key technology platform that is letting enterprise admins manage complex content faster. And now we actually are in beta trials with a full AI plugin for natural language content creation. These migrations are beginning in Q4, and this will be fully compatible with our legacy apps, offering faster administration and granular role controls as well. And what that means is, you know, if you're the IT guy, you can get access to all the information related to IT, or if you're an HR manager, you get all the people data. Or if you're an operations manager and you want your team data, you can have access to that. You can provide content, notifications, all the things that are necessary for that. So it's super exciting. And this is an infrastructure player that we really believe will enable Supercharge or legacy apps. So I want to go to the future a little bit. So we've talked about our Sky digital assistant and how it works. I'm going to play a little video of how our existing new and enhanced Sky Digital Assistant is working in our labs in San Ramon. You know, it's kind of like a Sky Digital Assistant. It's like an intelligent concierge. Employees can now book, plan, and act in real time using natural language with the system proactively suggesting actions based on calendar, location, behavior, It's a living example of agentic AI, workplace intelligence that works for you, not the other way around. I'm going to play the video. Hopefully you will hear the audio on this, and you'll see our Sky assistant interacting with one of our engineers.

Hi, I'm Sky at San Ramon HQ. I can book meetings, reserve desks, or order food. How can I help today? I don't know what can you think tomorrow at 2 p.m. for one hour. Thanks. How many people, including you, will be attending, and will you need a screen? Yeah, there will be three people, and yes, I need a screen. Diablo 10 with capacity for five and a screen sounds ideal. Would you like me to check its availability for tomorrow, November 12th, at 2 p.m. for one hour? Yes, please. Perfect. Let me check if Diablo 10 is available for you. Good news, Diablo Den is available. Booking it now, all done. I've successfully booked Diablo Den for Wednesday, November 12th from 2 p.m. to 3 p.m. Would you like to order food for your meeting? Yeah, that actually would be great. Great. What type of food would you prefer? We recommend bamboo sushi for sushi, bofum talus for vegetarian, or mixed for healthy goals. I would go with mixed. Perfect choice. I know you love the Dave Taco Bowl from Mixed. Should I order that for all three people? Yes. Great. What time should it arrive? Your meeting starts at 2 p.m. 2.50 p.m. Perfect. I've ordered three Dave Taco Bowls from Mixed being delivered to Diablo Den by 2.30 p.m. You're all set.

So that's a gender-geared work, context-aware, proactive, and human-centered. Hopefully you see how intuitive it was, how easy it was to use, and how context-aware it was to find the right thing for you and making it happen effectively. I know that if you push the video on the screen, you could see it in real time. So we'll have that available for you after the call. And for the next video, I'll let you know how to press it. But hopefully you heard the audio on this. And, you know, before I go forward, you know, Q3 was a really good quarter for us. We had a lot of these great customer highlights, deployments, as well as, you know, this new advancement with the Sky platform. So we're super excited about that. I'm now going to turn it to my partner, CFO Joy, to give you the financial updates for Q3. Joy?

Thank you, Karim. It sounds like, or not sounds like, but The digital assistant just reminds me of a theme for this quarter, something I've been thinking about, and the theme or keyword is momentum. So we're seeing momentum in the AI ecosystem. We're seeing momentum in the speed at which, you know, companies are implementing return to office or the reboot of return to office, so return to office 2.0. And then more excitingly, momentum in our product and I think the digital assistant is super exciting for me. I don't know if I went to whatever bowl it was ordering, but that sounds a lot of great progress there. So if we go to slide 18, we can look at our Q3 financial highlights. This was a solid quarter of execution and operating discipline. We maintained strong margins, controlled OPEX, and delivered measurable improvement in profitability. Starting with ARR expansion, We closed the quarter with two large logo renewals, both in the enterprise segment. These renewals reflect customer confidence in our workplace platform and demonstrate the durability of our recurring revenue base. Our subscription revenue mix reached 99% and increased from 88% in the same quarter last year. That transition toward pure staff continues to be one of our key strategic levers. It increases predictability, expands growth margins, and creates multi-year visibility into future cash flows. Next, on growth margin, we delivered an 89% increase compared to 88% in Q3 of last year and 86% last quarter. This steady improvement reflects the benefits of disciplined cloud cost management and more efficient infrastructure scaling. We're continuing to see leverage in our cost delivery as we optimize across multi-tenant environments and automate provisioning. Turning to cash OPEX, we held steady at $3.2 million, flat compared to both last quarter and the prior period. That stability reflects our ongoing focus on operational efficiency for maintaining a lean structure while still investing in innovation and go-to-market execution. Finally, on profitability and earnings per share, we improved earnings per share this quarter to negative 13 cents, a substantial gain from negative 34 cents the same quarter last year. That's a very clear signal that our cost controls and recurring model are working together to improve the bottom line. We can go to slide 19, which is our quarter over quarter comparison. Revenue came in at $1.1 million compared to $1.2 million in Q2. The modest decline reflects a shift in revenue mix. We saw lower hardware-related sales this quarter, consistent with our strategy to phase out non-core components and focus on software-led growth. Cost of revenue decreased from $171,000 to $123,000, which drove an improvement in gross profit to $991,000 and lifted gross margin to 89%. That gain was driven primarily by tighter control over cloud utilization, and vendor optimization. Looking at operating expenses, total OPEX declined to 4.8 million from 5.2 million in Q2, an 8% reduction quarter over quarter. Most of that was related to, some of that was related to savings in other areas, and you will see a slight increase in G&A, but that is primarily due to stock-based comp. just because we have a large amount of stock that vests for employees in Q3. So you'll always see that probably quarter over quarter. Overall, these shifts demonstrate the flexibility of our operating model. We're able to scale innovation while containing discretionary spend. As a result, lost from operations improved to negative 3.8 million compared to negative 4.1 million in Q2 2025. That's continued progress quarter over quarter as we execute against our goal of reaching breakeven eventually. I also like to talk about our cash position. We remain very healthy with our cash position. We ended the quarter, or as of right now, today actually, with $9 million in the bank. And with our equity and debt fundraising that we've done throughout the year, we have access to cash that should last us at least for the next two years. In summary, Q3 showcased steady discipline performance, improving growth margins, consistent OPEX, and expanding recurring revenue. For managing growth and profitability in tandem, ensuring Sky is positioned to scale efficiently while driving durable shareholder value. Back over to you, Khurram.

Thank you, Joy. So I want to talk a little bit about the future here. You know, at SF Tech, we hosted a panel moderated by Samra Khan, who heads up system integrator partnerships at Google Cloud, and she talked about the inclusive and immersive workplaces of the future. It's a very interesting talk, and so I'm going to play a snippet of it And what I ask the audience is please press on the play button so you can watch the video, but you're going to hear the audio through this as well. So I'm going to start right now.

If I'm in Foster City, my hologram is going to be sitting here. For those of you who are big Star Trek fans, I grew up growing up as a kid. I was like big into it. I always... believe that one day that's going to become reality. And if any of you have visited our executive briefing center, we already have a demo of it. I have gone through it. I must say it's amazing and scary. All at the same time that, you know, the hologram was eating an apple and I'm like, oh my God, this is scary. So I believe, you know, we're going to, in workspace, we're going to enter the world of better work. It is going to be virtual reality. That's how we're going to do meetings. And I'm not saying that, um, We're going to replace human interaction? Absolutely not. I think there is a need for that. The need for it is always going to stay there. If COVID has proven one thing, it's proven that. That human connections are important. We're going to continue to be in the hybrid environment. But I think most importantly, what is going to get even more better in 2030 and beyond is that no matter what part of the globe you are in, your employee experience is going to be inclusive, it's going to be culturally adaptable for somebody who's working out of Alaska versus Silicon Valley. It's going to be inclusive, which I think is very, very important. That's why I think virtual reality is going to be a big part of it. So I wouldn't be surprised if I'm talking to a person five years from now, and he's like, hey, I've been testing this new app. It has metaverse in it, and it has all this other stuff, and then agents are going to work for you.

It's pretty exciting stuff. And, you know, these conversations and the other conversations we've had with great partners at our events, reaffirmed the sky is the partner choice for the world's most advanced ai ecosystems we're very proud of our partnership with google and it's super interesting how they are you know aligned with our vision helping us on the infrastructure side helping us on the go-to-market side as well and then you know being thought leaders with us as we look at defining future work so i want to summarize you know what you saw today what you heard from us today but As we exit Q3 and now in Q4 moving into 2026, our priorities are clear. Three priorities. Number one, expand within our current customer base. Many of our Fortune 500 clients use only two or three or four modules today. Every expansion into either analytics or content management or digital assistant that you saw multiplies ARR potential. Number two, accelerate ecosystem integrations, partnerships, like you heard about Noro and Google Cloud, extend Sky's reach beyond traditional workplace apps into immersive and agentic experiences. And third, maintain cost discipline while investing in AI leadership. We're balancing growth with responsibility, proving that AI companies can scale intelligently. In short, Sky is the most advanced agentic AI solution for workplace and employee experience markets. We're not just riding the AI wave, we're architecting it. We're building not just another AI company, we're building a category-defining enterprise platform, the most advanced agentic AI solution for workplace experience and hybrid collaboration. I want to thank our employees, an extraordinary creative mission-driven team, and our customers and shareholders for believing in this journey. Guys, more than a ticker symbol, it's a movement to make AI human again. We're super excited about this opportunity. Thank you, everybody, for joining the call. We're going to take a couple of questions that came online. And so, Joy, if you have a list of questions, please go ahead.

Yep. There's one from Jackson Vanderbilt Art from Maxim. It's multiple questions, Karim, so I'm going to let you decide how you want to answer all of this. But the question is, give me one second. He wants to kiosk update customer feedback and usage stats. How many units deployed today versus pipeline growth and expansion progress with largest existing customers? Status of testing before expanding deployments to all locations to a couple of our clients and just status of testing before expanding to large deployments and maybe more information on the 30 rock deployment and how we did that.

Okay, great. Thank you, Joy. Yeah, that's a lot of great questions all rolled into one. So I'll kind of dissect it. So the first one on kiosk, absolutely. That's been a great product launch. We launched it with one client in Silicon Valley. They've deployed it in their campus in San Jose. It's working really well. It's super exciting for them to start using it for their employees as they implement RTO. And that deployment was our first deployment that, you know, gained attraction. They want to first, you know, make sure San Jose works really well and then deploy it globally around all of their 14 plus campuses. So that's an interesting opportunity. And in parallel, we've got three more clients, existing clients who are already in pilots and starting to, that pilot phase to deployment. And a lot of them really like the fact that it's engaging, it's real time, it's just in time, getting actions completing, either it's booking a desk or booking a conference room or just navigating to the right person or universal search. All of those are implemented with that, and I think there's a lot of genuine interest. I can't give you exact numbers on units right now, but I can tell you that, you know, of all the deployments on all the campuses that we have with our clients, when they deploy one, it's obvious they're going to deploy in all the different campuses. So we're excited about it, and I think there's a great opportunity you know, coming in Q1 where we are going to launch these other three clients. And then from those three will be the next 10. So I think that's the kind of scaling we see on that product. On the other question in terms of our, I think, Joy, was it about the other expansion opportunities, right? So 30 Rock is an excellent example of a large multinational media company that deployed a marquee site in New York City, it was super, super critical for them to get it absolutely right. And so it was a lot of focus, a lot of hard work. I commend the team, both our team and the customer's team for making it happen. But they not only just launched New York, they actually launched LA and they launched Miami and they launched Connecticut. So they're super excited. Actually, even though they're an early customer of the product, they want the kiosk right away. So they're actually in trials with the kiosk. So I think all in all, it just shows that It takes a little effort to get into, you know, these big clients. But once you're in there, they see the opportunity. They're super excited about the potential of it. And then the outcomes, you know, through Skyview will be the test of, is it actually, you know, really doing a great job for the employees? And I've mentioned before, my success criteria is the adoption. And we've been talking about our adoption numbers in terms of number of users. But I think it's going to be a number of interactions. If you look at the Sky View Analytics slide I showed you, in those 6,000 day one users, there were 30,000 plus interactions, which is amazing. The fact that they don't come to the app one time, they actually come to the app five or six times. I think those are the must-have moments that we believe create that affinity for Sky, create that affinity for the value of Sky. And then with the agenda, as you can see, everything can be done within a New York minute. And that to us is game-changing. That's why these clients are staying with us because they see the potential of how Sky with 2.0 and with the agentic solution is really going to be transformative to their business and to their clients. I would tell you one of the new studies that I just saw that said that people are spending at least 25 minutes or more a day in scheduling conflicts, you know. And what we showed you, we can take that scheduling conflicts out of the way. So you get your 25 minutes back or more, and then you make your life more productive. So I think we're in the phase now of moving into predictable outcomes and showing them the real value of the application, not just the fact that the application functions, the fact that it actually transforms the way they work and the way they are productive in their environment. So I think there's a lot more coming, I would say, Jack, to answer your question. And we believe that all of our clients are destined for scale. All right. Any other questions, Joy, that came in? Or is that the only question we have?

No, that was the only one.

Okay. Well, I want to close by saying thank you, everybody, for joining the call, for supporting Sky. I think we have a great future ahead of us, as you can hear from some of the partners we're working with. We're super excited for our success, and we're looking forward to giving you better and more predictable results in the future here as we start scaling the business. I think the exciting part is now coming with AI now fully being adopted in the enterprise. CIOs are not saying this is a nice job, this is a must-have, and we believe that we have an exciting opportunity to enable them So we're going to be making a lot more announcements in the coming weeks and months in terms of these opportunities. So stay tuned, and we look forward to having our next earnings call or annual call hopefully early next year. But until then, thank you, everybody, and have a good evening.

Thank you. This does conclude today's conference call and webcast. You may disconnect at this time and have a wonderful day. Thank you once again for your participation.