Caesars Entertainment, Inc.

Q4 2022 Earnings Conference Call

2/21/2023

spk29: Good day and thank you for standing by. Welcome to the Caesars Entertainment Inc. 2022 fourth quarter and full year earnings conference call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask a question during the session, you'll need to press star 1-1 on your telephone. You will then hear an automated message advising your hand is raised. To withdraw your question, please press star 1-1 again. Please be advised that today's conference is being recorded. I would now like to hand the conference over to your speaker today, Brian Agnew, Senior Vice President of Corporate Finance, Treasury, and Investor Relations.
spk14: Thanks, Josh, and good afternoon to everyone on the call. Welcome to our conference call to discuss our fourth quarter and full year 2022 earnings. This afternoon, we issued a press release announcing our financial results for the period ended December 31st, 2022. A copy of that press release is available in the investor relations section of our website at investor.caesars.com. As usual, joining me on the call today are Tom Rigg, our Chief Executive Officer, Anthony Carano, our President and Chief Operating Officer, Brett Yunker, our CFO, and Eric Heschen, our President of Caesars Sports and Online Gaming. Before I turn the call over to Anthony, I would like to remind you that during today's conference call, we may make certain forward-looking statements about the company's performance. Such forward-looking statements are not guarantees of future performance, and therefore one should not place undue reliance on them. Forward-looking statements are also subject to the inherent risks and uncertainties that could cause actual results to differ materially from those expressed. For additional information concerning factors that could cause actual results to differ from those discussed in our forward-looking statements, you should refer to the cautionary statements contained in our press releases as well as the risk factors contained in the company's filings with the Securities and Exchange Commission. Caesars Entertainment undertakes no obligation to revise or update any forward-looking statements to reflect events or circumstances that occur after our call today. Also, during today's call, the company may discuss certain non-GAAP financial measures as defined by SEC Regulation G. The GAAP financial measures most directly comparable to each non-GAAP financial measure discussed and the reconciliation of the differences between each non-GAAP financial measure and the comparable GAAP financial measure can be found on the company's website at investor.caesars.com by clicking on the press release regarding today's fourth quarter financial results. I'd like to turn the call over to Anthony.
spk13: Thank you, Brian, and good afternoon to everyone on the call. We generated fourth quarter EBITDA records in both our Las Vegas and regional segments during the quarter, and our digital results continue to show impressive quarterly sequential improvement all year, leading to our best performance during Q4. Trends in Las Vegas remained strong during Q4, delivering both 11% revenue and EBITDA growth versus last year. Excluding real rent payments, Las Vegas generated $549 million of adjusted EBITDA with a margin of 48%, up 1,000 basis points for 2019. Occupancy during Q4 was 95.5%, up to pre-COVID levels for the first time since the pandemic. Strong occupancy in ADRs led to records in cash hotel revenues and food and beverage results. Group demand strengthened during Q4 and represented 16% of occupied room nights during the quarter. Our group and convention segment in Las Vegas generated a new EBITDA record in both Q4 and the full year of 2022. For the full year of Las Vegas segment, generated over 25% growth in both revenues and EBITDA, leading to annual records of approximately $4.3 billion in revenue and $2 billion in adjusted EBITDA. While we clearly had a strong year in Las Vegas, we remain optimistic for 23 and beyond. Forward occupancy remains strong and rates are trending ahead of 19. Group and convention pace for 2023 is up to 2019, driven by strong ADRs, higher room nights, and higher banquet revenues. The event calendar in Las Vegas continues to strengthen with several high-profile new events entering the market in 23. In our regional segment in Q4, we delivered $443 million of EBITDA, up 3% versus last year, despite the impact of negative weather in December. Adjusted EBITDA during the quarter, excluding Lake Charles, grew 21% versus 2019, with margins expanding approximately 700 basis points. For the full year, our regional segment delivered $5.7 billion in revenues and $2 billion in adjusted EBITDA, delivering 34.8% margins. On a same-store basis versus 2019, excluding Lake Charles, our regional segment delivered 24% EBITDA growth and margins expanded 700 basis points. As we have stated on prior earnings calls, we expect to benefit from several capital investment projects in 2023. Our new land-based Horseshoe Lake Charles property opened late in Q4 2022 to strong demand with initial results exceeding expectations. Temporary casinos in both Danville, Virginia and Columbus, Nebraska remain on track to open by mid-year. Renovations in Atlantic City are nearing completion and should be essentially complete ahead of the peak summer season this year. We also expect to benefit from expanded casino offerings in Pompano and Harris Hoosier Park this year. I want to thank all of our team members for their hard work in 2022. Our record results are a reflection of their dedication to delivering exceptional guest service. And with that, I will now turn the call over to Eric Keshen for some insights on the fourth quarter and full year performance in our digital segment.
spk15: Thanks, Anthony. I'm very pleased with the progress that we made in our digital business during 2022. If you recall, our objective is to drive a solid return on investment for our shareholders as our business grows and matures over time. Our thesis was grounded on a reasonable TAM early estimate and effort to build our brand awareness and harvesting the benefits of a very scalable business with a high portion of fixed costs. The key to taking advantage of scale in a mostly fixed cost business is to drive improvements in net revenue. Net revenues for sports and online are primarily determined by a combination of volume, hold, and offset by the cost of promotions. I'm pleased that in Q4, year over year, our volume was up 7%, hold up 100 basis points, and promotional expense down 43%. The combination of these three matrices resulted in us reporting the highest quarterly net revenue result to date, growing by over 100% year over year, and the smallest adjusted EBITDA loss since rebranding to Caesar Sportsbook in August of 2001. On the sports betting side, we continued to focus our product and technology improvements on the overall experience for our customers. They responded very favorably to the improved in-game parlay product enhancements, the in-game wagering improvements, streaming technology, and the introduction of live scores. During the quarter, we also started to see the results of our segmented marketing campaigns that allow us to reward customers more directly for their loyalty and play. As referenced earlier, these efforts were direct contributors towards our net revenue growth as they allowed us to improve our promotional spending efficiency. We anticipate continued enhancements in this critical area over the course of 2023. On the iCasino side, work is well underway toward creating a significantly improved product experience for our customers that will be rolled out in the second half of 2023. The new product experience will also include enhanced marketing capabilities such as segmented and lifecycle triggered offers, which we currently do not have for iGaming. In the meantime, we continue to add new content, which has been well received. iGaming remains a critical component of our digital growth strategy for 2023 and beyond. From an expansion standpoint, in Q4, we opened retail locations in Puerto Rico and Kansas and launched online sports betting in Maryland. In addition, on January 1st, we launched sports betting online in Ohio and retail. We now offer sports betting in 29 North American jurisdictions, 21 of which offer mobile wagering. We plan to launch our mobile sports app in Massachusetts later this week to accept registrations and deposits, and pending final regulatory approvals, we anticipate accepting wagers starting in mid-March. I'll now pass the call to Brett for some additional comments on Q4 and the full year.
spk11: Thanks, Eric. Consistent with our historical track record, we continue to aggressively reduce debt in the fourth quarter by paying down over $200 million from free cash flow, bringing our full-year debt reduction to $1.2 billion. Our leverage also came down significantly during 2022 and now stands at just under 4.5x on a traditional debt to EBITDA basis or mid-5x rent adjusted. Alongside a one-notch rating upgrade from Moody's in January, we refinanced $4.5 billion of debt at highly attractive rates, roughly half of which came in the form of 7% fixed rate notes, further decreasing our exposure to short-term rate hikes from the Fed. Our next debt maturity is over two and a half years away. 2022 CapEx spend, excluding AC, came in at just under $800 million, which remains our expectation for 2023. Our plan includes $300 million of maintenance CapEx and $500 million of growth capital. As of December 31st, we had federal net operating loss carry forwards of $1.9 billion, which will continue to shield operating income in 2023 and well beyond. We averaged just over 1 billion of annual debt reduction over the past two years, which sets a nice target for us to achieve yet again in 2023. I'll turn it over to Tom.
spk07: Thanks, Brett. And on the financing piece, I know these calls end up skewing to the equity markets. I want to thank our banks and our credit investors. We've been at this for about nine years now as a public entity. and have gone through a series of acquisitions, a series of financings, and every time we ask the debt markets to step up for us, you step up in strength and numbers well beyond expectations. In this case, allowed us to upsize by a billion dollars and start dealing with 25 maturities in advance of when we expected. Know that that's not taken for granted, that We really do appreciate you believing in us each time we come to market. You should expect that we'll be back to deal with the remaining 25 maturities at some point after the calls step down in the middle of this year. In terms of operating results for the quarter since we already pre-released I'll make a few comments on last quarter, but I'll focus on what's going on in January and February so far. In digital, as you saw in our results, we were nearly break-even. Our well-publicized MLB exposure around the World Series was about a $30 million swing, so on a hold-adjusted basis, we were well into the positive in the fourth quarter. First quarter we launched Ohio. Given the launch cost there, you should expect a modest loss in the first quarter, but we're anticipating that digital on a full year basis will be an EBITDA contributor for us this year. When I say that, I'm talking about Overall and both verticals, I'd expect sports betting and iGaming to be EBITDA positive this year for us. When we started this digital launch about a year and a half, a little over a year and a half ago, we told you that cumulative EBITDA losses would be something north of a billion. Looks like they're going to finish at somewhere a little over 1.1 billion. We expect at maturity that we'll generate in excess of 50% of that in annual EBITDA out of the digital business. That has not changed at all from when we launched remains in our sites. We'd expect to be generating that level of EBITDA full year of 25. We're hopeful we'll be run rating at least a quarter or two in 24 at those levels. The switch to getting out of brand building, getting out of advertising in terms of big expensive commercials, you notice you didn't see us at the Super Bowl, but more importantly, the granular changes in individual marketing have flowed dramatically. This is the quarter when we launched New York and Louisiana last year. So you're going to see over half a billion dollars of trailing EBITDA losses in digital disappear this quarter. In January alone, on a consolidated basis, EBITDA improved over $450 million for the month. So obviously there's going to be a significant change in trailing credit statistics that we're excited for. In the brick and mortar arena, The business remains exceedingly strong. Consumers continues to spend. Regionals continue to do well. The only thing I can point to really in terms of weakness is weather related. In the fourth quarter, I paid about $20 million of lost EBITDA in December. primarily in the Midwest, but kind of throughout the regional business. First quarter, you've got northern Nevada has been inundated with snow. It's the worst winter in about 70 years. So you've got a little bit of impact there, but despite that, our regional business grew in the fourth quarter, continues to grow in the first quarter. And as Anthony said, we have pieces that are coming online that will add to that. I was at the Lake Charles opening in December, really pleased with the way that product turned out. If you look at how it's been doing since opening, you know, I'd expect that our incremental EBITDA on the spend is going to be an excess of 25% on a gross basis, but recall that we had insurance proceeds there from the destruction of the original property. So on a net basis, our ROI there should be approaching 50%. So extraordinarily strong in Lake Charles. We're excited that we've got temporary casinos coming in Danville, Nebraska. We've got The Indiana project coming online in the back half of the year, the Atlantic City spend largely done, should be done by the time we hit prime season. So really excited for the way 23 sets up for us from a regional basis. Vegas, it's hard to express how strong Vegas is right now. Occupancy in January for us was up over 1,700 basis points versus Omicron impacted 22. We're off to, on a consolidated basis, and in Vegas in particular, an exceedingly strong start to the first quarter. But recall that in the first quarter, the back half of the quarter tends to be more important than the front half. But as we look at forward bookings in Vegas, they're strong and getting stronger. March sets up to be one of the best months that we've ever had in Las Vegas. Forward bookings are strong. Group attrition is declining so that we are now seeing group business in excess of 2019 numbers for the first time. It looks that way. going forward and all of our forward indicators for booking look very strong. So as we sit here today, the business feels fantastic. And with that, I'll open it up to questions.
spk29: Thank you. As a reminder, to ask a question, please press star 1 1 on your telephone and wait for your name to be announced. To withdraw your question, please press star 1 1 again. Our first question comes from Joe Greff with JP Morgan. You may proceed.
spk34: Good afternoon, guys. Tom, just wanted to dig a little deeper into your Las Vegas Strip Group and Convention commentary. Based on PACE and or what is booked presently, can you talk about room nights by quarter for this year and how it compares to each of the quarters in 2022? really kind of focusing more on the second quarter and the second half of this year could understand the first quarter strength.
spk07: So I don't know that I want to get into that level of granularity in terms of quarter by quarter. I tell you that right now we are high single digit percentage points above 2019 levels. Recall that we never reached 2019 levels in Obviously, the back half of the year from a calendar basis citywide sets up very strong. So we feel very good about group business in 23. Great.
spk34: And can you talk a little bit about F1 later this year in November and, you know, how much you think that can be in terms of incremental EBITDA and maybe what it can generate in the 4Q area? There seems to be expectations all over the place, but is it something that could contribute relative to what you just reported in the fourth quarter in Las Vegas, an incremental 5% of EBITDA, all things being equal?
spk07: Yeah, Joe, I think that's certainly possible. The important thing is when it happens. So I would be... I'm expecting... Super Bowl-level activity, if not stronger. But if you lost the Super Bowl in February, you're still going to have a strong weekend. There's obviously incremental lift from the Super Bowl. But when you're talking about in November, that's our softest period of the year. So the lift is far more dramatic on a year-over-year basis. Yeah, I'd be looking at for us something along those lines, 5% or better in terms of EBITDA for the quarter that's driven by that weekend.
spk26: Thank you very much.
spk29: Thank you. Our next question comes from Carlo Santorelli with Deutsche Bank. You may proceed.
spk21: Hey, guys. Thanks. Good afternoon. Brett, could you talk a little bit about how you're thinking about leverage right now and when, what the timeline kind of looks like until you believe you could more or less achieve kind of where you want to be on a static basis going forward?
spk11: Yeah, again, the digital losses are coming out. We got upgraded by Moody, so we're mid-5X rent-adjusted. With digital inflecting positive, that'll come down. So we expect to be below the four times gross rent adjusted target by the end of 24.
spk21: And is that where you guys will comfortably kind of run the business going forward?
spk07: Yeah, I'd expect that we're going to, we'll be a significant free cash flow generator still. So I don't think that ends the but yeah, we want to be sub four times levered. That's been consistent since we closed the Caesars transaction.
spk21: Great. Thank you. And then Tom, if I could follow up on the more or less kind of 550 target EBITDA from the digital business, to the extent you're willing to share, how do you kind of think about the split between the OSB side and the iCasino side and Obviously, I imagine that estimate assumes the second half of this year with a lot of the rollouts that you're doing on the iCasino side, that business provides pretty healthy growth in the 24 and beyond.
spk07: Yeah, that's true, Carl. I prefer not to get super granular. I'd say the mix in that 550 plus number will lean towards sports betting, but is On a per-state basis, obviously, iGaming is overrepresented.
spk18: Thank you both.
spk29: Thank you. Our next question comes from Barry Jonas with Truist. You may proceed.
spk20: Great. Tom, are you surprised at how resilient the consumer has been? Anything you think could explain it? And then just as a follow-up, as you think about digital versus land-based players, what Where do you expect to see more recession or macro resistance? Thanks.
spk07: Yeah, I mean, I don't – I'm no economist, so I don't know that I'm surprised by what's happening. I think we lock people up in their homes to – for some period of time throughout the country, and then – you know, we're comparing periods of time that are not apples to apples because that's never happened before. So, I don't know, you think about how lives have been reordered in terms of time, as an example. There's less working from an office, there's more working remotely. We've always viewed these businesses as the limiting factor was cash. If your business is going to fluctuate based on how much cash your customer has, obviously that's going to have significant correlation. I don't know if time was a limiting factor as well, that people can now spend time doing things that they enjoy longer than they could before because they're not commuting to a city center. and they're not spending the money to do that. But all I can tell you is what we see in the business is continued strength, and Barry, you know we're up against strong comps going back for a few quarters now, and we're still growing. So with all the hand-wringing over what will happen, I expect when we do get a turn in the cycle, I'm expecting a normal business cycle recession where you get a substitution effect two regional properties out of destination, but we certainly don't see anything in our destination business today that suggests that that's on the horizon.
spk20: That's great. And then just the follow-up was I'm curious to get your thoughts on the digital versus the land-based player. Obviously, there's some overlap. But, you know, as you think about a recession or some macro hits, you know, which player do you think would be more resistant?
spk07: I mean, that's another – that's more uncharted territory. The answer is we don't know. Suspect that the digital player is – you know, more just money. If you're looking at money versus time constrained, I'd suspect the digital player is more, leans toward money as the chief constraint, and brick and mortar is a mix. But how will they behave in a downturn? I don't know that there's enough difference between the two to say you're going to see a significant divergence.
spk31: Got it. All right. Thank you so much, Tom.
spk29: Thank you. Our next question comes from Steven Wojcicki with Spiegel. You may proceed.
spk16: Hey, guys. Good afternoon. Tom, I don't think you mentioned in your prepared remarks, and I know you said besides whether there's nothing you can really point to in terms of consumer weakness, but Can you provide us any comments around what you've seen from unrated play and maybe how that's fared recently? And have there been any material changes in the spend patterns across your database tiers, meaning that low-tier rated player? Has there been any softness there? I would assume the answer is probably no, though.
spk07: Yeah, your last question, there's no. In terms of unrated players, We saw a material step down in unrated as we anniversaried stimulus, but that's behind us now. And you've seen the results, including the fourth quarter and into the first quarter. So unrated kind of peaked when stimulus checks were going out. Rated continues to behaves strongly and on rate it still is holding in after that initial stepped up.
spk16: Okay, gotcha. Second question, and look, I'm not even sure this is even relevant, but we've gotten this question a couple times from investors. And, you know, is there any way to help us understand, you know, if there's any impact we need to think about around the William Hill, you know, at-mouth function in Nevada around the Super Bowl, or is that, you know, kind of over and done with at this point?
spk07: That's over and done with. That's a technology issue. We're running Nevada on old technology, not Liberty. Liberty needs approval. It's actually the PAM provider that needs approval. We expect that relatively soon. And so we expect Nevada to be on Liberty for next football season. So that's certainly not something that we were that we enjoyed while it was going on, but it's in the rearview mirror at this point.
spk16: Okay, perfect. Thanks, Tom. Appreciate it, guys.
spk29: Thank you. Our next question comes from David Bain with B. Reilly. You may proceed.
spk10: Great. Thanks so much. First, I was hoping we can get a little bit more granular on the potential iCasino ramp in the back half. Just trying to get an idea of you know, major tech improvements like sufficient slot content for churn when that kicks in, how important that is, and maybe any other major catalysts that move the needle in terms of share there because certainly it doesn't look like with the EBITDA guidance, and thank you for that, by the way, it doesn't seem like that includes a lot of big cash promotional push.
spk15: Yeah, maybe I'll jump in and take this one, David. Thanks, Eric. So the big change that we're going to make is to have a standalone casino app. So right now, if you want to play on the casino, you have to go download the sports betting app and then find the casino icon, click on it, and go through the casino. We'll also be offering a casino app that then you can do the same thing and go back to the sports betting side, but it'll be much easier to use from a customer perspective who's looking just for the casino side. We'll also be creating some branded live table games in the various states, more so than we have right now. We'll also be introducing the ability to do segmented and triggered marketing. So much like if you recall a year ago, we were unable to do that on the sports betting side, we're now able to do segmentation on the sports betting side, but we're not on the casino side. And so we're unable to use the learnings from the years and years experience we have on the brick and mortar side on the iCasino side. And so we'll be having that come along as well. From a games content perspective, that's something we can address now. And so what you'll see is over the next, say, two to three months, we'll be making steady releases, adding more games, particularly on the iOS side where we don't have as many as on the Android side. So the game content will be coming along. We'll be adding custom table games that are branded as Caesars, but the big changes will be the segmented marketing, the ability to do triggered lifecycle journeys, and then the standalone app that you'll see in the second half.
spk10: Okay, awesome. And then this kind of, I think this will bleed into, Eric, your comments just now, but Tom, in the past, you've given us data points online.
spk07: to our rewards database and bringing those new customers into our database. And we're seeing a lot of cross-market play. Anecdotally, I get a report of big winners and losers in both sports and iGaming every day. And a year ago, The report will show their brick-and-mortar history, and this is particularly true in iCasino. You didn't see a lot of correlation between big iGaming players and brick-and-mortar players, and now you're seeing if it's 25 people on this sheet every day, 20 of them have significant brick-and-mortar history. So you can see it continuing to build through the reward system, which is exactly what we were hoping would happen.
spk10: Okay, great. Thanks so much.
spk29: Thank you. Our next question comes from Daniel Pulitzer with Wells Fargo. You may proceed.
spk19: Hey, good afternoon, everyone. Thanks for taking my questions. First, on Las Vegas, I was hoping to learn a little bit more about the room night mix in 2023 versus 2022. I know you mentioned that you'd have record group and convention mix, but I guess What's kind of the cohort that this is coming out of and how should we think about the relative possibility of, you know, group versus casino versus the leader customer as it kind of shifts this year versus last year?
spk07: Yeah, you're seeing group come in, increase over 22 at the expense of OTA and lower end FIT business. So you're getting... a dramatic lift in rate, that customer is going to skew more toward non-gaming offerings, so you'll have some impact on casino revenue. But overall, in some cases, particularly early in this quarter, you're filling a room that was unfilled last year. As you move through the year, you're basically trading up to a more valuable customer. And while their mix of spend may be a little different, their profitability is significantly higher than what they're replacing.
spk18: Got it. And then for digital, is there any way you could just help us bridge a little bit?
spk19: We're going from 2023, kind of modestly positive, a big jump into 2024, and then an even more significant jump into 2025. Is that some of the larger, longer-term deals kind of coming out of the business, or is it just the ramp or new states or any way to help us better understanding moving pieces there? Thanks.
spk07: Sure. Yeah, it's all of the above. So it's continued momentum from what we're doing here. You've got a business that's growing organically and has added a bunch of states, some more recently than others. You know, there doesn't appear to be a huge new state pipeline coming on. Obviously, we've got a significant ramp expected in iGaming as we get into back half of 23. And then you do have all of that, the original partnerships that were struck in, you know, that should be rolling off starting in 24, 25. and some of the chunkier ones that flow directly to EVGA as they run off.
spk25: Thanks for the call.
spk29: Thank you. Our next question comes from Sean Kelly with Bank of America. You may proceed.
spk35: Hi. Good afternoon, everybody. Thank you for taking my question. I just want to follow up on that last question around online. Could you help us just give us any thoughts on kind of the underlying margin structure there? You know, a number of people who've given some formal targets have talked about, you know, a 30% overall margin. style contribution margin, you know, is what would be underlying, you know, the targets that you kind of laid out as you start to get out into 24 and 25? Would it be similar to that? Can you do even better given some of your own, you know, in-house capabilities? Just kind of how would you think about the puts and takes relative to, you know, some of the margin goals that have been put out there by others?
spk07: Yeah, so without giving a target, we've got an advantage against some others in terms of We own all of our licenses. We think we've got a customer acquisition cost advantage tying into our database against all to some degree, but some significant advantage there. We think that sports will be lower margin than iGaming, but that both will be... significant material margin and we have a long history of performing well on a margin basis, on a relative basis, and we would expect that to be the same in digital as it's been in brick and mortar.
spk35: Got it. Thank you. And then sort of just wanted to pivot on the land-based side to maybe just the cost environment a little bit. We're starting to hear a number of operators on the hotel side talk a little bit more about sort of cumulative inflation over the last three and four years. A little bit of a different animal in Vegas. I know, you know, Caesars has a decent amount of union contract as well, which probably provides some visibility. But can you just discuss about, you know, the overall labor and hiring environment and then specifically maybe drill in on, you know, any upcoming union contracts and how that might, how any negotiation there might impact the operating expense?
spk07: Yeah, so I'd say we have been dealing with labor cost inflation since the reopening. We've got the Nevada union contracts are up in the middle of this year. We've begun discussions with the unions, and to put it plainly, we're doing well, we've been doing well, our employees should do well. So we've built into our analysis, we expect labor cost inflation through this new union contract in the back half, starting in the back half of 23, and with what we've got going on in the business, we think we'll be able to navigate that just fine.
spk28: Thank you very much.
spk29: Thank you. Our next question comes from Bran Montour with Barclays Human Proceeds.
spk05: Good evening, everybody. Thanks for taking my questions. Just starting out with Las Vegas, on the pace that you gave, Tom, I was wondering if you'd be kind enough to break that out into volume versus rate. I know you said rates were up, and what I'm getting at is the broader hotel world in the U.S. is still seeing a lot of in-the-year, for-the-year volumes being booked, and so I'm curious how much upside you think there is on that front in Vegas this year.
spk07: Thank you. Yeah, so, Brent, we've seen a significant lift in demand as we measure it in terms of forward bookings in the last few weeks. You know, as I said, March is setting up for one of the strongest months we've had, certainly from a rate and occupancy standpoint. As you get toward The back half of the year, you're comping against quarters where we were full, so you're going to see more of a rate lift. It's really the first half of the year that has benefited in filling in occupancy that wasn't there in 22, primarily midweek.
spk05: Thanks for that. That's great. And then a question about iGaming. Tom, I'm curious, when you think about that market, and you think about your company's aspirations for growing your business there in the second half, do you think that you can do that by growing the overall market, by engaging with your database and things that you can do there, or is a significant amount of your lift going to come from gaining share from other operators in your mind?
spk07: I think it'll be a mix of both that we'll tap into our own but that also there'll be some market share gain as well. You know, you've seen even in this environment where we've not been aggressive at all from a promotional perspective, you know, I go back and look at what's happened in Illinois market share for us. You know, you see us continuing to claw share. We're certainly still nothing to write home about. But when you give the customers a better product, we've got a lot of customers that lean toward doing business with us if we've got the right product. And we think that we're going to be there shortly, and we'd expect similar experience.
spk05: Great color. Thanks, everyone.
spk28: Thank you.
spk29: Our next question comes from Chad Bainon with Macquarie. You may proceed.
spk03: Hi, good afternoon. Thanks for taking my question. Eric, you mentioned hold was up, I believe, 100 basis points in the fourth quarter, and I'm guessing that was a combination of game outcomes, but probably more importantly, game mix with single game parlays and the like. can you kind of help us think about structurally what's happening with, with hold kind of where your single game parlay and maybe in play product is against, you know, where you want to be and maybe your peers. And if you think this will have a positive outcome for 2023, particularly as we get deeper into the year. Thanks.
spk15: Yeah, sure. Uh, you're right. It was, it was, I would say mostly structural changes that we made. There was definitely, you know, a favorable outcome on some, some key sporting events. But, uh, you know, one of the things we measure is, you know, multi, uh, wager tickets. So like it could be same game parlays or multi-game parlays or however that, you know, you, the customer wants to bet. And those, the percentage of those as a function of our overall bets is steadily rising. This is kind of the third year that we have good data on it, and we're continuing to see improvements. And as you know, the hold in those products are much higher. We've also done a better job merchandising it. So if you go on our app now, you'll see we have pre-canned parlays, so they're effectively pre-built. right now they're the same for everybody but in the future we'll be able to use some segmented marketing to display different pre-canned parlays which I think will be really customers will be really receptive to that we also have boosts that we offer on the tiles across the top and the boosts are well received by the customers and those also help improve the hold overall for the product In addition, we've made a number of changes on our trading team. We now have the trading team organized by sport. We've fully separated from the William Hill team. And we also have the modeling being done for the most part now in-house. So our analytics team has built a lot of the models that we use for in-play trading, which also helps have more customization for our position with the book but it also just over time will help our hold percentages.
spk03: Great. Thank you. And then separately, can you just update us in terms of the size and scope, I guess, the spend in New York for a land-based casino and maybe the timing for that opportunity and when we'll find out the next steps? Thank you.
spk07: Yeah. So I'd say spend-to-date has been modest. We see the same documents that you see that suggest they're looking to award something by the end of the year, but there's a potential cut through the location boards of the various properties that's upcoming in the next quarter or so. We continue to believe we've got a project that will open the quickest. We'll start paying New York the taxes the quickest. It's in an area that doesn't need zoning approval. Obviously is already tourist focused, but I can assure you we are not going to be the one that wins because we built the biggest housing development outside of our casino. We're going to win this on the merits of the property and how quickly we can get open and how well it fits into the local environment. If it becomes an arms race of who's going to spend the most money, we won't win.
spk02: Makes a lot of sense. Thanks, Tom.
spk29: Thank you. Our next question comes from John Ducree with CBRE Securities. You may proceed.
spk22: Hi, everyone. Thanks for all the color so far. Maybe two easy ones. Tom, if you could give us a little bit of insight on how we should think about the seasonality in Las Vegas this year. Obviously, the last couple of years have been pretty noisy. 2Q and 4Q in 2022 were, you know, your largest quarters. Obviously, I think 2Q had some benefit from from one Q trips being deferred, but, you know, curious if you give us some insight for this year.
spk07: Yeah, I would say you should expect a more normal year of seasonality in Vegas this year where, you know, early in the year, you're softly ramp up in the kind of right about now in the first quarter. And that goes till it gets really hot here. You know, third quarters, the, the seasonal slowest point. Fourth quarter, you know, you've got November is typically your slowest month of the year, but that's when F1 will hit this year. So I think you get that bump that we talked about earlier in Joe's question.
spk22: Got it.
spk07: That's helpful.
spk22: And then 4Q in Las Vegas, I think maybe Anthony's prepared remarks, he mentioned 16 or 17%, I forget which group room nights. relatively high for you guys. Is that the right level that you guys think you'll be at on an annualized basis going forward, or is there more upside, or what's the right mix if you think about your kind of customer segments?
spk07: Yeah, I'd expect with, you know, full-on group business with forum operating, I think you should expect us to continue to creep higher into the high teens in terms of percentage of overall room night, sir.
spk24: Great. Thanks a lot, Tom. I appreciate it.
spk29: Thank you. Our next question comes from David Katz with Jefferies. You may proceed.
spk36: Good day, everyone. I wanted to go back to the subject of prospective asset sales and where you think the credit markets are in terms of support for that. both within and perhaps outside any preexisting put calls or ROFRs, et cetera?
spk07: We are not active in that market, so I can't speak with firsthand knowledge. I'd tell you today would have been a tough day to try to do something. But the deal that we did in January by a number of metrics was one of the largest ones that's happened in the credit markets generally and certainly in gaming in quite a while. So I wouldn't describe it as credit markets are wide open at this point. They have been getting better, but In an environment where the Fed is still raising, it's still a dicey environment where you've got to pick your spots.
spk36: Understood. So if we can just sort of focus on, you know, the potential opportunities that are contractual obligations, are those factored into your thinking for this year and next? I know Brett talked about getting to a leverage level by the end of next year, but I think with Sub 4, Lee suggested, if I heard correctly.
spk07: Yeah, we're presuming that those proceeds would, you know, they add lease-adjusted debt, they'd be used to pay off conventional debt, so that wouldn't change the net result materially.
spk29: Okay, perfect. Thank you. Thank you. Our next question comes from Stephen Grambling with Morgan Stanley. You may proceed.
spk04: Hey, thanks for sneaking me in. As a clarification, I believe I heard Brett mention the $1.2 billion in debt reduction this year could be repeated next year. Is that the rough math to think about free cash flow for 2023? And how should we generally be thinking about ROI investment versus maintenance capex in the year ahead?
spk11: Yeah, that's free cash flow. So no asset sales for 2023. And what was the second question about maintenance capex ROI?
spk04: Yeah, is there just any, you know, maintenance? Can you split basically how you're thinking about maintenance capex versus ROI investments in 2023 as well?
spk11: I said 300 and 500.
spk07: Yeah, so 500 growth, 300 maintenance.
spk04: Got it. And then as a follow-up on digital, how are you thinking about new states legalizing and capturing the 50% ROI run rate in 2024?
spk07: We don't assume anything beyond what's known to the markets today. So we're not anticipating there's a big state shoe that's going to drop.
spk27: Got it. Thanks so much.
spk08: All right. Thanks, everyone. We'll talk to you at the end of the quarter.
spk29: Thank you. This concludes today's conference call. Thank you for participating. You may now disconnect.
spk23: The conference will begin shortly. To raise and lower your hand during Q&A, you can dial star 11. The conference will begin shortly. To raise and lower your hand during Q&A, you can dial star 1 1. Thank you. you you Thank you.
spk01: Thank you. Thank you.
spk29: Good day and thank you for standing by. Welcome to the Caesars Entertainment Inc. 2022 4th Quarter and Full Year Earnings Conference Call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask a question during the session, you'll need to press star 1-1 on your telephone. You will then hear an automated message advising your hand is raised. To withdraw your question, please press star 1-1 again. Please be advised that today's conference is being recorded. I would now like to hand the conference over to your speaker today, Brian Agnew, Senior Vice President of Corporate Finance, Treasury, and Investor Relations.
spk14: Thanks, Josh, and good afternoon to everyone on the call. Welcome to our conference call to discuss our fourth quarter and full year 2022 earnings. This afternoon, we issued a press release announcing our financial results for the period ended December 31st, 2022. A copy of that press release is available in the investor relations section of our website at investor.caesars.com. As usual, joining me on the call today are Tom Rhee, our Chief Executive Officer, Anthony Carano, our President and Chief Operating Officer, Brett Yunker, our CFO, and Eric Heschen, our President of Caesars Sports and Online Gaming. Before I turn the call over to Anthony, I would like to remind you that during today's conference call, we may make certain forward-looking statements about the company's performance. Such forward-looking statements are not guarantees of future performance, and therefore one should not place undue reliance on them. Forward-looking statements are also subject to the inherent risks and uncertainties that could cause actual results to differ materially from those expressed. For additional information concerning factors that could cause actual results to differ from those discussed in our forward-looking statements, you should refer to the cautionary statements contained in our press releases as well as the risk factors contained in the company's filings with the Securities and Exchange Commission. Caesars Entertainment undertakes no obligation to revise or update any forward-looking statements to reflect events or circumstances that occur after our call today. Also, during today's call, the company may discuss certain non-GAAP financial measures as defined by SEC Regulation G. The GAAP financial measures most directly comparable to each non-GAAP financial measure discussed and the reconciliation of the differences between each non-GAAP financial measure and the comparable GAAP financial measure can be found on the company's website at investor.caesars.com by clicking on the press release regarding today's fourth quarter financial results. I'd like to turn the call over to Anthony.
spk13: Thank you, Brian, and good afternoon to everyone on the call. We generated fourth quarter EBITDA records in both our Las Vegas and regional segments during the quarter, and our digital results continue to show impressive quarterly sequential improvement all year, leading to our best performance during Q4. Trends in Las Vegas remained strong during Q4, delivering both 11% revenue and EBITDA growth versus last year. Excluding real rent payments, Las Vegas generated $549 million of adjusted EBITDA with a margin of 48%, up 1,000 basis points for 2019. Occupancy during Q4 was 95.5%, up to pre-COVID levels for the first time since the pandemic. Strong occupancy in ADRs led to records in cash hotel revenues and food and beverage results. Group demand strengthened during Q4 and represented 16% of occupied room nights during the quarter. Our group and convention segment in Las Vegas generated a new EBITDA record in both Q4 and the full year of 2022. For the full year of Las Vegas segment, generated over 25% growth in both revenues and EBITDA, leading to annual records of approximately 4.3 billion in revenue and 2 billion in adjusted EBITDA. While we clearly had a strong year in Las Vegas, we remain optimistic for 23 and beyond. Forward occupancy remains strong and rates are trending ahead of 19. Group and convention pace for 2023 is up to 2019, driven by strong ADRs, higher room nights, and higher banquet revenues. The event calendar in Las Vegas continues to strengthen with several high-profile new events entering the market in 23. In our regional segment in Q4, we delivered $443 million of EBITDA, up 3% versus last year, despite the impact of negative weather in December. Adjusted EBITDA during the quarter excluding Lake Charles grew 21% versus 2019, with margins expanding approximately 700 basis points. For the full year, our regional segment delivered $5.7 billion in revenues and $2 billion in adjusted EBITDA, delivering 34.8% margins. On a same store basis versus 2019, excluding Lake Charles, our regional segment delivered 24% EBITDA growth and margins expanded 700 basis points. As we have stated on prior earnings calls, we expect to benefit from several capital investment projects in 2023. Our new land-based Horseshoe Lake Charles property opened late in Q4 2022 to strong demand with initial results exceeding expectations. Temporary casinos in both Danville, Virginia and Columbus, Nebraska remain on track to open by mid-year. Renovations in Atlantic City are nearing completion and should be essentially complete ahead of the peak summer season this year. We also expect to benefit from expanded casino offerings in Pompano and Harris Hoosier Park this year. I want to thank all of our team members for their hard work in 2022. Our record results are a reflection of their dedication to delivering exceptional guest service. And with that, I will now turn the call over to Eric Keshen for some insights on the fourth quarter and full year performance in our digital segment.
spk15: Thanks, Anthony. I'm very pleased with the progress that we made in our digital business during 2022. If you recall, our objective is to drive a solid return on investment for our shareholders as our business grows and matures over time. Our thesis was grounded on a reasonable TAM and early estimate and effort to build our brand awareness and harvesting the benefits of a very scalable business with a high portion of fixed costs. The key to taking advantage of scale in a mostly fixed cost business is to drive improvements in net revenue. Net revenues for sports and online are primarily determined by a combination of volume, hold, and offset by the cost of promotions. I'm pleased that in Q4, year over year, our volume was up 7%, hold up 100 basis points, and promotional expense down 43%. The combination of these three metrics resulted in us reporting the highest quarterly net revenue result to date, growing by over 100% year over year, and the smallest adjusted EBITDA loss since rebranding to Caesar's Sportsbook in August of 2001. On the sports betting side, we continued to focus our product and technology improvements on the overall experience for our customers. They responded very favorably to the improved in-game parlay product enhancements, the in-game wagering improvements, streaming technology, and the introduction of live scores. During the quarter, we also started to see the results of our segmented marketing campaigns that allow us to reward customers more directly for their loyalty and play. As referenced earlier, these efforts were direct contributors towards our net revenue growth as they allowed us to improve our promotional spending efficiency. We anticipate continued enhancements in this critical area over the course of 2023. On the iCasino side, work is well underway toward creating a significantly improved product experience for our customers that will be rolled out in the second half of 2023. The new product experience will also include enhanced marketing capabilities, such as segmented and lifecycle triggered offers, which we currently do not have for iGaming. In the meantime, we continue to add new content, which has been well received. iGaming remains a critical component of our digital growth strategy for 2023 and beyond. From an expansion standpoint, in Q4, we opened retail locations in Puerto Rico and Kansas and launched online sports betting in Maryland. In addition, on January 1st, we launched sports betting online in Ohio and retail. We now offer sports betting in 29 North American jurisdictions, 21 of which offer mobile wagering. We plan to launch our mobile sports app in Massachusetts later this week to accept registrations and deposits, and pending final regulatory approvals, we anticipate accepting wagers starting in mid-March. I'll now pass the call to Brett for some additional comments on Q4 and the full year.
spk11: Thanks, Eric. Consistent with our historical track record, we continued to aggressively reduce debt in the fourth quarter by paying down over $200 million from free cash flow, bringing our full-year debt reduction to $1.2 billion. Our leverage also came down significantly during 2022 and now stands at just under 4.5x on a traditional debt to EBITDA basis or mid-5x rent adjusted. Alongside a one-notch rating upgrade from Moody's in January, we refinanced $4.5 billion of debt at highly attractive rates, roughly half of which came in the form of 7% fixed rate notes, further decreasing our exposure to short-term rate hikes from the Fed. Our next debt maturity is over two and a half years away. 2022 CapEx spend, excluding AC, came in at just under $800 million, which remains our expectation for 2023. Our plan includes $300 million of maintenance CapEx and $500 million of growth capital. As of December 31st, we have federal net operating loss carry-forwards of $1.9 billion, which will continue to shield operating income in 2023 and well beyond. We averaged just over 1 billion of annual debt reduction over the past two years, which sets a nice target for us to achieve yet again in 2023. I'll turn it over to Tom.
spk07: Thanks, Brett. And on the financing piece, I know these calls end up skewing to the equity markets. I want to thank our banks and our credit investors. We've been at this for about nine years now as a public entity. and have gone through a series of acquisitions, a series of financings, and every time we ask the debt markets to step up for us, you step up in strength and numbers well beyond expectations. In this case, it allowed us to upsize by a billion dollars and start dealing with 25 maturities in advance of when we expected. Know that that's not taken for granted. We really do appreciate you believing in us each time we come to market. You should expect that we'll be back to deal with the remaining 25 maturities at some point after the calls step down in the middle of this year. In terms of operating results for the quarter since we already pre-released I'll make a few comments on last quarter, but I'll focus on what's going on in January and February so far. In digital, as you saw in our results, we were nearly break-even. Our well-publicized MLB exposure around the World Series was about a $30 million swing, so on a whole adjusted basis, we were well into the positive in the fourth quarter. First quarter we launched Ohio. Given the launch cost there, you should expect a modest loss in the first quarter, but we're anticipating that digital on a full year basis will be an EBITDA contributor for us this year. And when I say that, I'm talking about overall and both verticals, I'd expect sports betting and iGaming to be EBITDA positive this year for us. When we started this digital launch about a year and a half, a little over a year and a half ago, we told you that cumulative EBITDA losses would be something north of a billion. Looks like they're going to finish at somewhere a little over 1.1 billion. We expect at maturity that we'll generate in excess of 50% of that in annual EBITDA out of the digital business. That has not changed at all from when we launched remains in our sites. We'd expect to be generating that level of EBITDA full year of 25. We're hopeful we'll be run rating at least a quarter or two in 24 at those levels. The switch to getting out of brand building, getting out of advertising in terms of big expensive commercials, you notice you didn't see us at the Super Bowl, but more importantly, the granular changes in individual marketing have flowed dramatically. This is the quarter when we launched New York and Louisiana last year. So you're going to see over half a billion dollars of trailing EBITDA losses in digital disappear this quarter. In January alone, on a consolidated basis, EBITDA improved over $450 million for the month. So obviously there's going to be a significant change in trailing credit statistics that we're excited for. In the brick and mortar arena, The business remains exceedingly strong. Consumers continues to spend. Regionals continue to do well. The only thing I can point to really in terms of weakness is weather related. In the fourth quarter, I pegged about $20 million of lost EBITDA in December, primarily in the Midwest, but kind of throughout the regional. Business, first quarter, you've got northern Nevada has been inundated with snow. It's the worst winter in about 70 years. So you've got a little bit of impact there, but despite that, our regional business grew in the fourth quarter, continues to grow in the first quarter. And as Anthony said, we have pieces that are coming online that will add to that. I was at the Lake Charles opening in December, really pleased with the way that product turned out. If you look at how it's been doing since opening, I'd expect that our incremental EBITDA on the spend is going to be in excess of 25% on a gross basis. But recall that we had insurance proceeds there from the destruction of the original property. So on a net basis, our ROI there should be approaching 50%. So extraordinarily strong in Lake Charles. We're excited that we've got temporary casinos coming in Danville, Nebraska. We've got The Indiana project coming online in the back half of the year. The Atlantic City spend largely done, should be done by the time we hit prime season. So really excited for the way 23 sets up for us from a regional basis. Vegas, it's hard to express how strong Vegas is right now. Occupancy in January for us was up over 1700 basis points versus Omicron impacted 22. We're off to, on a consolidative basis, and in Vegas in particular, an exceedingly strong start to the first quarter. But recall that in the first quarter, the back half of the quarter tends to be more important than the front half. But as we look at forward bookings in Vegas, they're strong and getting stronger. March sets up to be one of the best months that we've ever had in Las Vegas. forward bookings are strong, group attrition is declining, so that we are now seeing group business in excess of 2019 numbers for the first time. It looks that way going forward, and all of our forward indicators for booking look very strong. As we sit here today, the business feels fantastic. And with that, I'll open it up to questions.
spk29: Thank you. As a reminder, to ask a question, please press star 1-1 on your telephone and wait for your name to be announced. To withdraw your question, please press star 1-1 again. Our first question comes from Joe Greff with JP Morgan. You may proceed.
spk34: Good afternoon, guys. Tom, just wanted to dig a little deeper into your Las Vegas Strip Group and Convention commentary. Based on PACE and or what is booked presently, can you talk about room nights by quarter for this year and how it compares to each of the quarters in 2022? really kind of focusing more on the second quarter and the second half of this year could understand the first quarter strength.
spk07: So I don't know that I want to get into that level of granularity in terms of quarter by quarter. I tell you that right now we are high single digit percentage points above 2019 levels. Recall that we never reached 2019 levels in Obviously, the back half of the year from a calendar basis citywide sets up very strong, so we feel very good about group business in 23.
spk34: Great. And can you talk a little bit about F1 later this year in November and how much you think that can be in terms of incremental EBITDA and maybe what it can generate in the 4Q There seems to be expectations all over the place, but is it something that could contribute relative to what you just reported in the fourth quarter in Las Vegas, an incremental 5% of EBITDA, all things being equal?
spk07: Yeah, Joe, I think that's certainly possible. The important thing is when it happens. So I would be... I'm expecting... Super Bowl-level activity, if not stronger. But if you lost the Super Bowl in February, you're still going to have a strong weekend. There's obviously incremental lift from the Super Bowl. But when you're talking about in November, that's our softest period of the year. So the lift is far more dramatic on a year-over-year basis. Yeah, I'd be looking at for us something along those lines, 5% or better in terms of EBITDA for the quarter that's driven by that weekend.
spk26: Thank you very much.
spk29: Thank you. Our next question comes from Carlo Santorelli with Deutsche Bank. You may proceed.
spk21: Hey, guys. Thanks. Good afternoon. Brett, could you talk a little bit about how you're thinking about leverage right now and when, what the timeline kind of looks like until you believe you could more or less achieve kind of where you want to be on a static basis going forward?
spk11: Yeah, again, the digital losses are coming out. We got upgraded by Moody, so we're mid-5X rent-adjusted. With digital inflecting positive, that'll come down. So we expect to be below the four times gross rent adjusted target by the end of 24.
spk21: And is that where you guys will comfortably kind of run the business going forward?
spk07: Yeah, I'd expect that we're going to, we'll be a significant free cash flow generator still. So I don't think that ends the but yeah, we want to be sub four times levered. That's been consistent since we closed the Caesars transaction.
spk21: Great. Thank you. And then Tom, if I could follow up on the more or less kind of 550 target EBITDA from the digital business, to the extent you're willing to share, how do you kind of think about the split between the OSB side and the iCasino side and Obviously, I imagine that that estimate assumes, you know, the second half of this year with a lot of the rollouts that you're doing on the iCasino side, that that business provides pretty healthy growth in the 24 and beyond.
spk07: Yeah, that's true, Carl. I prefer not to get super granular. I'd say, you know, the mix in that 550 plus number will lean towards sports betting, but is On a per-state basis, obviously, iGaming is overrepresented.
spk18: Thank you both.
spk29: Thank you. Our next question comes from Barry Jonas with Truist. You may proceed.
spk20: Great. Tom, are you surprised at how resilient the consumer has been? Anything you think could explain it? And then just as a follow-up, as you think about digital versus land-based players, what Where do you expect to see more recession or macro resistance? Thanks.
spk07: Yeah, I mean, I don't – I'm no economist, so I don't know that I'm surprised by what's happening. I think we lock people up in their homes to – for some period of time throughout the country, and then – we're comparing periods of time that are not apples to apples, because that's never happened before. So, I don't know, you think about how lives have been reordered in terms of time, as an example. There's less working from an office, there's more working remotely. We've always viewed these businesses as the limiting factor was cash. If your customer didn't have, your customer, your business is going to fluctuate based on how much cash your customer has, obviously that's going to have significant correlation. I don't know if time was a limiting factor as well, that people can now spend time doing things that they enjoy longer than they could before because they're not commuting to a city center. and they're not spending the money to do that. But all I can tell you is what we see in the business is continued strength, and Barry, you know we're up against strong comps going back for a few quarters now, and we're still growing. So with all the hand-wringing over what will happen, I expect when we do get a turn in the cycle, I'm expecting a normal business cycle recession where you get a substitution effect two regional properties out of destination, but we certainly don't see anything in our destination business today that suggests that that's on the horizon.
spk20: That's great. And then just the follow-up was I'm curious to get your thoughts on the digital versus the land-based player. Obviously, there's some overlap. But, you know, as you think about a recession or some macro hits, you know, which player do you think would be more resistant?
spk07: I mean, that's another – that's more uncharted territory. The answer is we don't know. Suspect that the digital player is – you know, more just money. If you're looking at money versus time constrained, I'd suspect the digital player is more, leans toward money as the chief constraint, and brick and mortar is a mix. But how will they behave in a downturn? I don't know that there's enough difference between the two to say you're going to see a significant divergence.
spk31: Got it. All right. Thank you so much, Tom.
spk29: Thank you. Our next question comes from Steven Wyszynski with Spiegel. You may proceed.
spk16: Hey, guys. Good afternoon. Tom, I don't think you mentioned in your prepared remarks, and I know you said besides whether there's nothing you can really point to in terms of consumer weakness, but Maybe can you provide us any comments around what you've seen from unrated play and maybe how that's fared recently? And have there been any material changes in the spend patterns across your database tiers, meaning that low tier rated player? Has there been any softness there? I would assume the answer is probably no, though.
spk07: Yeah, your last question, there's no. In terms of unrated players, We saw a material step down in unrated as we anniversaried stimulus, but that's behind us now. And you've seen the results, including the fourth quarter and into the first quarter. So unrated kind of peaked when stimulus checks were going out. Rated continues to behaves strongly and on rate it still is holding in after that initial stepped up.
spk16: Okay, gotcha. Second question, and look, I'm not even sure this is even relevant, but we've gotten this question a couple of times from investors. And is there any way to help us understand if there's any impact we need to think about around the William Hill at-mouse function in Nevada around the Super Bowl, or is that kind of over and done with at this point?
spk07: That's over and done with. That's a technology issue. We're running Nevada on old technology, not Liberty. Liberty needs approval. It's actually the PAM provider that needs approval. We expect that relatively soon. And so we expect Nevada to be on Liberty for next football season. So that's certainly not something that we were that we enjoyed while it was going on, but it's in the rearview mirror at this point.
spk16: Okay, perfect. Thanks, Tom. Appreciate it, guys.
spk29: Thank you. Our next question comes from David Bain with B. Riley. You may proceed.
spk10: Great. Thanks so much. First, I was hoping we can get a little bit more granular on the potential iCasino ramp in the back half. Just trying to get an idea of you know, major tech improvements like sufficient slot content for churn when that kicks in, how important that is, and maybe any other major catalysts that move the needle in terms of share there because certainly it doesn't look like with the EBITDA guidance, and thank you for that, by the way, it doesn't seem like that includes a lot of big cash promotional push.
spk15: Yeah, maybe I'll jump in and take this one, David. So the big change that we're going to make is to have a standalone casino app. So right now, if you want to play on the casino, you have to go download the sports betting app and then find the casino icon, click on it, and go through the casino. We'll also be offering a casino app that then you can do the same thing and go back to the sports betting side, but it'll be much easier to use from a customer perspective who's looking just for the casino side. We'll also be creating some branded live table games in the various states, more so than we have right now. We'll also be introducing the ability to do segmented and triggered marketing. So much like if you recall a year ago, we were unable to do that on the sports betting side, we're now able to do segmentation on the sports betting side, but we're not on the casino side. And so we're unable to use the learnings from the years and years experience we have on the brick and mortar side on the iCasino side. And so we'll be having that come along as well. From a games content perspective, that's something we can address now. And so what you'll see is over the next, say, two to three months, we'll be making steady releases, adding more games, particularly on the iOS side where we don't have as many as on the Android side. So the game content will be coming along. We'll be adding custom table games that are branded as Caesars, but the big changes will be the segmented marketing, the ability to do triggered lifecycle journeys, and then the standalone app that you'll see in the second half.
spk10: Okay, awesome. And then I think this will bleed into, Eric, your comments just now, but Tom, in the past, you've given us data points on land-based contributions from online. I believe sometime last year, around this time, it was $150 million of high-margin revenue. Can we get an update on how that's trending now? And in terms of the omni-channel marketing approach, are there some specific plans you can share to sort of ramp that for more valuable customer acquisition and loyalty?
spk07: Yeah, Dave, so I... I want to get out of updating that number. You should assume that it continues to grow. It's our rewards database that we're leaning on in this business more and more as time goes on. As states open and every customer is up for grabs, we're in there, but as states mature, what you see us doing is leaning into our rewards database and bringing those new customers into our database. And we're seeing a lot of cross-market play. Anecdotally, I get a report of big winners and losers in both sports and iGaming every day. And a year ago, The report will show their brick-and-mortar history, and this is particularly true in iCasino. You didn't see a lot of correlation between big iGaming players and brick-and-mortar players, and now you're seeing if it's 25 people on this sheet every day, 20 of them have significant brick-and-mortar history. So you can see it continuing to build through the reward system, which is exactly what we were hoping would happen.
spk10: Okay, great. Thanks so much.
spk29: Thank you. Our next question comes from Daniel Pulitzer with Wells Fargo. You may proceed.
spk19: Hey, good afternoon, everyone. Thanks for taking my question. First, on Las Vegas, I was hoping to learn a little bit more about the room night mix in 2023 versus 2022. I know you mentioned that you'd have record group and convention mix, but I guess
spk17: What's kind of the cohort that this is coming out of and how should we think about the relative profitability of group versus casino versus the lead or customer as it kind of shifts this year versus last year?
spk07: Yeah, you're seeing group come in, increase over 22 at the expense of OTA and lower end FIT business. So you're getting... a dramatic lift in rate, that customer is going to skew more toward non-gaming offerings, so you'll have some impact on casino revenue. But overall, in some cases, particularly early in this quarter, you're filling a room that was unfilled last year. As you move through the year, you're basically trading up to a more valuable customer. And while their mix of spend may be a little different, their profitability is significantly higher than what they're replacing.
spk18: Got it. And then for digital, is there any way you could just help us bridge a little bit?
spk19: We're going from 2023, kind of modestly positive, a big jump into 2024, and then an even more significant jump into 2025. Is that, you know, some of the larger, longer-term deals kind of coming out of the business, or is it just a ramp or new states or any way to help us better understanding moving pieces there? Thanks.
spk07: Sure. Yeah, it's all of the above. You know, so it's continued momentum from what we're doing here. You've got a business that's growing organically and has added a bunch of states, some more recently than others. There doesn't appear to be a huge new state pipeline coming on. Obviously, we've got a significant ramp expected in iGaming as we get into back half of 23. And then you do have all of that, the original partnerships that were struck in, you know, that should be rolling off starting in 24, 25. and some of the chunkier ones that flow directly to EBITDA as they run off.
spk25: Understood. Thanks for the call.
spk29: Thank you. Our next question comes from Sean Kelly with Bank of America. You may proceed.
spk35: Hi. Good afternoon, everybody. Thank you for taking my question. I just want to follow up on that last question around online. Could you help us, just give us any thoughts on kind of the underlying margin structure there? You know, a number of people who've given some formal targets have talked about, you know, a 30% overall. style contribution margin, you know, is what would be underlying, you know, the targets that you kind of laid out as you start to get out into 24 and 25? Would it be similar to that? Can you do even better given some of your own, you know, in-house capabilities? Just kind of how would you think about the puts and takes relative to, you know, some of the margin goals that have been put out there by others?
spk07: Yeah, so without giving a target, we've got an advantage against some others in terms of We own all of our licenses. We think we've got a customer acquisition cost advantage tying into our database against all to some degree, but some significant advantage there. We think that sports will be lower margin than iGaming, but that both will be... significant material margin and we have a long history of performing well on a margin basis on a relative basis and we would expect that to be the same in digital as it's been in brick and mortar got it thank you and then um sort of just wanted to pivot on the land-based side to maybe just the cost environment a little bit we're starting to hear a number of um operators on the hotel side talk a little bit more about
spk35: sort of cumulative inflation over the last three and four years. A little bit of a different animal in Vegas. I know, you know, Caesars has a decent amount of union contract as well, which probably provides some visibility. But can you just discuss about, you know, the overall labor and hiring environment and then specifically maybe drill in on, you know, any upcoming union contracts and how that might, how any negotiation there might impact the operating expense?
spk07: Yeah, so I'd say we have... been dealing with labor cost inflation since the reopening. We've got the Nevada union contracts are up in the middle of this year. We've begun discussions with the unions. And to put it plainly, we're doing well. We've been doing well. Our employees should do well. So we've built into our analysis, we expect labor cost inflation through this new union contract in the back half, starting in the back half of 23. And with what we've got going on in the business, we think we'll be able to navigate that just fine.
spk28: Thank you very much.
spk29: Thank you. Our next question comes from Brandon Montour with Barclays Human Proceeds.
spk05: Hey, good evening, everybody. Thanks for taking my questions. Just starting out with Las Vegas, on the pace that you gave, Tom, I was wondering if you'd be kind enough to break that out into volume versus rate. I know you said rates were up. And what I'm getting at is, you know, the broader hotel world in the U.S. is still seeing a lot of
spk07: In the year for the year volumes being booked and so I'm curious how much upside you think there is on that front in Vegas this year Yeah, so brand we've seen a significant lift in Demand as we measure it in terms of forward bookings in the last few weeks You know as I said March is setting up for one of the strongest months we've had in certainly from a rate and occupancy standpoint. As you get toward the back half of the year, you're comping against quarters where we were full, so you're going to see more of a rate lift. It's really the first half of the year that has benefited in filling in occupancy that wasn't there in 22, primarily midweek.
spk05: Thanks for that. That's great. And then a question about iGaming. Tom, I'm curious, when you think about that market and you think about your company's aspirations for growing your business there in the second half, do you think that you can do that by growing the overall market, by engaging with your database and things that you can do there? Or is a significant amount of your lift going to come from gaining share from other operators in your mind?
spk07: I think it'll be a mix of both that will tap into our own network, but that also there'll be some market share gain as well. You know, you've seen even in this environment where we've not been aggressive at all from a promotional perspective, you know, I go back and look at what's happened in Illinois market share for us. You see us continuing to claw share. We're certainly still nothing to write home about. But when you give the customers a better product, we've got a lot of customers that lean toward doing business with us if we've got the right product. And we think that we're going to be there shortly, and we'd expect similar experience.
spk05: Great, Collin. Thanks, everyone.
spk28: Thank you.
spk29: Our next question comes from Chad Bainon with Macquarie. You may proceed.
spk03: Hi, good afternoon. Thanks for taking my question. Eric, you mentioned hold was up, I believe, 100 basis points in the fourth quarter, and I'm guessing that was a combination of game outcomes, but probably more importantly game mix with single game parlays and the like. Can you kind of help us think about structurally what's happening with with hold kind of where your single game parlay and maybe in play product is against, you know, where you want to be and maybe your peers. And if you think this will have a positive outcome for 2023, particularly as we get deeper into the year. Thanks.
spk15: Yeah, sure. Uh, you're right. It was, it was, I would say mostly structural changes that we made. There was definitely, you know, favorable outcome on some, some key sporting events. But, uh, you know, one of the things we measure is, you know, multi, uh, wager tickets. So like it could be same game parlays or multi game parlays or however that, you know, you, the customer wants to bet. And those, the percentage of those as a function of our overall bets is steadily rising. This is kind of the third year that we have good data on it, and we're continuing to see improvements. And as you know, the hold in those products are much higher. We've also done a better job merchandising it. So if you go on our app now, you'll see we have pre-canned parlays, so they're effectively pre-built. Right now, they're the same for everybody, but in the future, we'll be able to use some segmented marketing to display different pre-canned parlays, which I think customers will be really receptive to that. We also have boosts that we offer on the tiles across the top, and the boosts are well received by the customers, and those also help improve the hold overall for the product. In addition, we've made a number of changes on our trading team. We now have the trading team organized by sport. We've fully separated from the William Hill team. And we also have the modeling being done for the most part now in-house. So our analytics team has built a lot of the models that we use for in-play trading, which also helps have more customization for our position with the book. but it also just over time will help our hold percentages.
spk03: Great. Thank you. And then separately, can you just update us in terms of the size and scope, I guess, the spend in New York for a land-based casino and maybe the timing for that opportunity when we'll find out the next steps? Thank you.
spk07: Yeah. So I'd say spend to date has been modest. We see the same documents that you see that suggest they're looking to award something by the end of the year, but there's a potential cut through the location boards of the various properties that's upcoming in the next quarter or so. We continue to believe we've got a project that will open the quickest. We'll start paying New York the taxes the quickest. It's in an area that doesn't need zoning approval. Obviously is already tourist focused, but I can assure you we are not going to be the one that wins because we built the biggest housing development outside of our casino. We're going to win this on the merits of the property. and how quickly we can get open and how well it fits into the local environment. If it becomes an arms race of who's going to spend the most money, we won't win.
spk02: Makes a lot of sense. Thanks, Tom.
spk29: Thank you. Our next question comes from John Ducree with CBRE Securities. He may proceed.
spk22: Hey, everyone. Thanks for all the color so far. Maybe two easy ones. Tom, if you could give us a little bit of insight on how we should think about the seasonality in Las Vegas this year. Obviously, the last couple of years have been pretty noisy. 2Q and 4Q in 2022 were, you know, your largest quarters. Obviously, I think 2Q had some benefit from from 1Q trips being deferred. But, you know, curious to give some insight for this year.
spk07: Yeah, I would say you should expect a more normal year of seasonality in Vegas this year where, you know, early in the year, your softy ramp up in the kind of right about now in the first quarter, and that goes until it gets really hot here. You know, third quarter is the seasonal slowest point. fourth quarter you know you've got november is typically your slowest month of the year but that's when f1 will hit this year so i think you get that bump that we talked about earlier in joe's question got it that's helpful and then 4q in las vegas i think maybe anthony's prepared remarks he mentioned 16 or 17 i forget which group room nights um
spk22: is relatively high for you guys. Is that the right level that you guys think you'll be at on an annualized basis going forward, or is there more upside, or what's the right mix as you think about your kind of customer segments?
spk07: Yeah, I'd expect with, you know, full-on group business with forum operating, I think you should expect us to continue to creep higher into the high teens in terms of percentage of overall room nights here.
spk24: Great. Thanks a lot, Tom. I appreciate it.
spk29: Thank you. Our next question comes from David Katz with Jefferies. You may proceed.
spk36: Good day, everyone. I wanted to go back to the subject of prospective asset sales and where you think the credit markets are in terms of support for that. both within and perhaps outside any preexisting put calls or ROFRs, et cetera?
spk07: We are not active in that market, so I can't speak with firsthand knowledge. I'd tell you today would have been a tough day to try to do something. But the deal that we did in January by a number of metrics was one of the largest ones that's happened in the credit markets generally and certainly in gaming in quite a while. So I wouldn't describe it as credit markets are wide open at this point. They have been getting better, but in an environment where the Fed is still raising, it's still a dicey environment where you've got to pick your spots.
spk36: Understood. So if we can just sort of focus on, you know, the potential opportunities that are contractual obligations, are those factored into your thinking for this year and next? I know Brett talked about getting to a leverage level by the end of next year, but I think with Sub 4, Lee suggested, if I heard correctly.
spk07: Yeah, we're presuming that those proceeds would, you know, they add lease-adjusted debt, they'd be used to pay off conventional debt, so that wouldn't change the net result materially.
spk29: Okay, perfect. Thank you. Thank you. Our next question comes from Stephen Grambling with Morgan Stanley. You may proceed.
spk04: Hey, thanks for sneaking me in. As a clarification, I believe I heard Brett mention the $1.2 billion in debt reduction this year could be repeated next year. Is that the rough math to think about free cash flow for 2023? And how should we generally be thinking about ROI investment versus maintenance capex in the year ahead?
spk11: Yeah, that's free cash flow. So no asset sales for 2023. And what was the second question about maintenance capex ROI?
spk04: Yeah, is there just any, you know, maintenance? Can you split basically how you're thinking about maintenance CapEx versus ROI investments in 2023 as well?
spk11: I said 300 and 500.
spk07: Yeah, so 500 growth, 300 maintenance.
spk04: Got it. And then as a follow-up on digital, how are you thinking about new states legalizing and capturing the 50% ROI run rate in 2024?
spk07: We don't assume anything beyond what's known to the markets today. So we're not anticipating there's a big state shoe that's going to drop.
spk27: Got it. Thanks so much.
spk08: All right. Thanks, everyone. We'll talk to you at the end of the quarter.
spk29: Thank you. This concludes today's conference call. Thank you for participating. You may now disconnect.
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