2/28/2024

speaker
Operator

Greetings and welcome to the DigiMark Corporation fourth quarter fiscal year 2023 earnings conference call. At this time, all participants are in a listen-only mode. A brief question and answer session will follow the formal presentation. If anyone should require operator assistance during the conference, please press star zero on your telephone keypad. As a reminder, this conference is being recorded. It is now my pleasure to introduce your host, Joel Meyer, Chief Legal Officer. Please go ahead.

speaker
Joel Meyer

Thank you. Welcome to our Q4 conference call. Riley McCormick, our CEO, and Charles Back, our CFO, are with me on the call. On the call today, we will provide a business update and discuss Q4 2023 and fiscal year 2023 financial results. This will be followed by a question and answer forum. We have posted our prepared remarks in the investor relations section of our website and will archive this webcast there. Before we begin, let me remind everyone that today's discussion contains forward-looking statements that have risks and uncertainties. Please refer to our press release for more information on the specific risk factors that could cause actual results to differ materially. Riley will now provide a business update.

speaker
Riley McCormick

Thank you, Joel, and hello, everyone. Q4 was another strong quarter for DigiMark. On a year-over-year basis, we accelerated our ARR growth to 71%, accelerated our subscription revenue growth to 37%, and expanded our subscription gross profit margins more than 1,000 basis points to 87.3%. This performance was a result of our continued execution against our transformation strategy, but it is important to note that our transformation strategy itself continues to evolve, as I hope it always will. While the rate of change is attenuating as we move from the radical transformation stage we entered in Q2 2021 to the constant iteration and continuous improvement stage in which we are now, The fact is we can always be better tomorrow, and thus that will always be our goal. Constant iteration and continuous improvement can be confusing if not anchored by a consistent true north, and our true north is beautifully simple. Our goal is to support companies progressing in their digital transformation journey, and to achieve that, we need to be easy to begin doing business with and excellent at guiding customers along their journey. The initiatives we are pursuing in pursuit of our true north range in maturation from just exiting ideation to already launch it and in execution, and the quality of both the initiatives as well as our execution of those initiatives will dictate the strength of our future performance. I want to use today's call to talk about four initiatives in greater detail, because I believe all four are likely to have outsized impacts on our quarterly results for years to come. The first is the recent launch of our next generation configuration of our digital watermark, an initiative we've been working on for over two years. Our next-gen digital watermark is a culmination of a lot of incredible work by a lot of incredible people and represents not just a step change improvement in our digital watermarking technology, but also allows us to knock over a barrier that has historically added friction in our quest to digitize the world's products. Yes, the latest configuration of our digital watermark delivers dramatic improvement in important areas such as security, adaptability, imperceptibility, and performance. And all of these improvements are important because they all deliver a step change increase in value to our customers. But it is the addition of powerful new data access and detection controls that I believe will ultimately be what this new configuration is best known for. Because these controls not only deliver value to our current offerings, they also enable something never before possible. The application of digital watermarking to products and packaging well ahead of adoption of any DigiMark offering. With these new controls, Companies can now embed our digital watermarks well ahead of planned activation, future-proofing their products during planned packaging refreshes, regional rollouts, or ahead of future product digitization initiatives. This is not only a new capability of ours, it is something that no other data carrier can provide. It becomes yet another point of differentiation for us and our platform, while simultaneously allowing DigiMark and our partners to rapidly plant seeds we can harvest for years to come. The second initiative that I believe will have an outsized impact on future quarters is the evolution of our partner strategy to encompass and incentivize partners not yet ready to build their own products and services on top of Illuminate. This is another step towards ARP being easy to begin doing business with, in this case not only for our customers, but also our partners. DigiMarket excels in supporting customers progressing in their digital transformation journey, where the identification or the authentication of physical and digital assets is critical. This superpower is applicable to almost every single industry and brings us in contact with an incredible number of potential partners. These partners, in turn, possess existing customers, large pipelines of prospects, many salespeople, and incredible domain expertise. Our new center of expertise, or COE program, allows us to build a mutually beneficial relationship by combining the strengths we both bring to bear while also allowing us to benefit as we support our shared customers in progressing their digital transformation journey. The COE program is new, but the early results have been promising. Taking a step back, just like our products themselves, our initiatives should also be accretive, and in the case of the two just mentioned, they indeed are. While the interest in our COE program was strong ahead of the announcement of our next generation configuration of our digital watermark, post that announcement, the interest has notably increased. While all the improvements delivered by our latest digital watermark are resonating, it is the new data access and detection controls that have really spurred partner interest, as they understand these controls not only help them ensure their customers' products and packaging are future-proofed, but also allow them to share in our success, and those customers activate those watermarks by subscribing to a DigiMark offering. The third initiative I'd like to discuss was one we announced just a few days ago. In pursuit of being easy to begin doing business with, we have opened a fifth avenue to market for DigiMark Recycle. Under this new avenue to market, DigiMark will license DigiMark Recycle to qualified partners who would then lead the regional or country-wide rollout of our powerful offering to address the plastic packaging pollution crisis. To be clear, our other four avenues are still open. This is not a replacement but an augmentation of the options available. And like I imagine many of our successful initiatives will be, This new avenue to market was informed by conversations we had with multiple stakeholders who added their feedback to improve our final offering, while sharing their excitement about its potential to open their markets. This new avenue excites us as well because of its potential to not just be time to revenue, but also time to broad adoption. And when it comes to DigiMark Recycle, our interest in shortening time to adoption comes not just from the opportunity DigiMark Recycle presents us as a business, but also the opportunity that widespread adoption of DigiMark Recycle presents us as a planet. Finally, as discussed at an investor conference last month, we are putting the finishing touches on some major updates to DigiMark Engage. Being easy to begin doing business with and excellent at guiding customers along the journey sometimes entails providing the market something they've never had the ability to do before. New capabilities that lead to a better end customer experience while also revealing data that has never been has never before been available for the revealing. Our upgraded DigiMark Engage will not only provide new functionality for physical products, it will also take the industry-leading capabilities of DigiMark Engage into the digital domain. Moreover, it will allow for a seamless experience between these two domains, something that is not possible with any other consumer engagement offering. We are excited to share more on this very, very soon. The results of our initiatives don't just show up in our quarterly results. They also allow our participation in important conversations focused on driving the world forward. As the pioneer and global leader in digital watermarking, we welcome the world's understanding of the power of this technology and believe it is our responsibility to lend our almost 30 years of experience and expertise to conversations in which digital watermarking is a topic. Throughout the fourth quarter, we participated in a series of meetings in Washington, D.C. with leaders from both the executive and legislative branches on the critical topic of AI security. We were afforded this opportunity given our expertise and proven track record of protecting some of the world's most recognized brands and critical assets. In November, we were invited to participate in one of the Senate AI Insight Forums hosted by Senate Majority Leader Chuck Schumer and Senators Todd Young, Martin Heinrich, and Mike Ranz. It was there that I testified to the need of trustworthy digital watermarks in the fight for online authenticity given the advent of artificial intelligence. We remain steadfast in our belief that among the many benefits GenAI will bring, perhaps the most powerful will be catalyzing the safer, fairer, and more transparent internet we all deserve. In addition to our work inside the Beltway, DigiMark was appointed co-chair of the C2PA Working Group on Digital Watermarking, once again establishing our credibility and leadership in the authenticity ecosystem, a position we look forward to maintaining. Whether it be individual events or ongoing engagements, Two things are becoming clear to more and more stakeholders. Digital watermarking is a technology of unlimited potential, and DigiMark is a company best positioned to bring that technology to the world. I will now turn the call over to Charles to discuss our financial results.

speaker
Joel

Thank you, Riley, and good afternoon, everyone. Building on the positive financial trends we delivered in the third quarter, we saw continued progress in our financial performance during the fourth quarter in several key areas. Ending ARR grew to $22.3 million, representing a 71% year-over-year growth. Subscription revenue increased 37% year-over-year. Subscription gross profit margin reached 87.3%, a 1,000 basis point improvement. Operating expenses decreased 2% from Q4 last year. Non-GAAP net loss decreased 2.5 million, or 31%. And free cash flow usage improved 2.2 million, or 29%. I highlight these areas as they are all critical drivers toward reaching positive free cash flow. ARR increased 71% from $13 million at the end of 2022 to $22.3 million at the end of 2023. The increase in ARR largely reflects the impact of new customer contracts and, to a lesser extent, several important customer upsells during the year. As a reminder, we believe ARR is the best leading indicator for future commercial subscription revenue growth. Subscription revenue will lag ARR growth as subscription revenue is recognized radically over the contract term versus ARR is recognized up front upon entering into a contract. Total revenue for the quarter was $9.3 million, an increase of $2.1 million, or 29%, from $7.2 million in Q4 last year, reflecting strong growth in both subscription and service revenues. Subscription revenue, which accounted for 60% of total revenue for the quarter, grew 37% from 4.1 million to 5.6 million. The increase reflects subscription revenue recognized on new customer contracts, as well as upsells on existing customer contracts. Commercial subscription revenue grew at an even higher rate at 40%. Service revenue increased 18% from 3.1 million to 3.7 million, The increase primarily reflects a larger annual budget from the central banks for project work in 2023 than in 2022. Subscription gross profit margin improved from 77 percent in Q4 last year to over 87 percent in Q4 2023. The large increase year-over-year reflects a favorable mix in subscription revenue to our new products, which have higher gross profit margins than our legacy products. This bodes well for continued expansion of our subscription gross profit margins as we both migrate existing customers to our newer products and we sign up new customers. Service gross profit margin was flat at 56% in Q4 for both years. We continue to expect service gross profit margin to be in the mid-50s on average going forward with some fluctuation quarter to quarter depending on labor mix. Operating expenses for the quarter were $16.8 million compared to $17.1 million in Q4 last year, a decrease of 2%. Despite the impact of annual compensation adjustments for our employees, we were able to reduce our operating expenses year over year as we continue to focus on ways to maximize our productivity and efficiency as an organization. Non-GAAP operating expenses, which excludes non-cash and non-recurring items, were $13.4 million for the quarter, down 6% compared to the $14.3 million in Q4 last year. Net loss per share for the quarter was $0.52 versus $0.62 in Q4 last year. And non-GAAP net loss per share was also considerably lower for the quarter at $0.28 versus $0.41 in Q4 last year. We ended the year with $27.2 million in cash and investments. Free cash flow usage was $5.6 million for the quarter compared to $7.8 million used in Q4 last year. We used an additional $700,000 of cash in Q4 for share repurchases. Our free cash flow usage was down considerably in the second half of 2023 as compared to the first half of the year, largely reflecting the impact of growing our ARR. And as promised, free cash flow usage was noticeably less in the second half of 2023 as compared to Q2. Given cash flows can fluctuate quarter to quarter depending on the timing of cash inflows and outflows, we continue to believe that a good proxy for a normalized level of free cash flow is using non-GAAP loss and adding capital expenditures. While the trend in free cash flow has significantly improved over the past two quarters and we expect it to continue to improve, we do expect Q1 2024 to be higher than Q4 2023 due to year-end related expenses including annual incentive payments. As I'm sure you are all aware by now, we entered into a registered direct stock transaction over the weekend whereby we raised $32.5 million of gross cash proceeds by selling 929,000 shares of our common stock at a price of $35 per share. The price represented only a 2.5 percent discount to the last trade. This transaction not only topped off our balance sheet, it expanded our roster of both long-term and value-added shareholders. A special thank you to Rishi and the team at Altai Capital for the introduction to these new shareholders, their efforts in bringing this deal together, and their continued partnership. After completing this transaction, we also decided to terminate our at-the-market or ATM stock program that we had established back in 2019. The ATM program will be terminated effective March 1st, 2024. For the fiscal year, we made considerable progress in the underlying fundamentals of our business. Subscription revenue increased 25% from last year, and 33% if you include the impact of our retired piracy intelligence product, while commercial subscription revenue grew at an even higher rate at 38%, excluding piracy intelligence. Subscription gross profit margin averaged 84.3% for the year, 1,000 basis point improvement over last year, and operating expenses decreased 8.8 million, or 11%, despite the headwinds from inflation. As a result of accelerating our subscription revenue growth, expanding our subscription gross profit margins, and lowering our operating expenses, non-GAAP loss decreased 12.1 million, or 31%, for the year, and free cash flow usage was more than cut in half, decreasing from 45.9 million in 2022 to 22.7 million in 2023. took a giant step in 2023 to move the company down the path to cash flow positive. We still have work to do, but we will remain maniacally focused on continuing to grow ARR, expanding our gross profit margins, and effectively managing our expenses to shorten that path. For further discussion of our financial results and risks and prospects for our business, please see our Form 10-K that will be filed with the SEC later this week.

speaker
Riley

I'll now turn the call back over to Riley for final remarks.

speaker
Riley McCormick

Thank you, Charles. Q4 was another strong quarter for Digimark, made possible by the progress we have made on multiple important initiatives we have been pursuing since we began our transformation in Q2 2021. While we are through the most radical part of our transformation, we will always be focused on what's next, guided by our simple mantra of being easy to begin doing business with and excellent at guiding customers along their journey. I believe the four initiatives we share today are likely to become inputs to future strong quarterly reports, And it is important to note they're just a sampling of the things on which we are hard at work every day. I share my teammates' excitement about where we are going as well as our urgency to get there. Urgency that comes from knowing there is a massive market waiting for us to unlock it and that we are in a unique position to do just that. Strong results are wonderful. And as we've said consistently over the last two and a half years, we expect you to judge us on nothing but our results. but they are only made possible by never settling for the status quo and by always planting the seeds for future growth. The only constant, at least at DigiMark, is improvement, and I don't expect that will ever change. The combination of this team and this tech is a scarily powerful mix and is a team we are excited by what the future holds. Stacey, we will now open up the call for questions.

speaker
Operator

Thank you. We will now be conducting a question and answer session. If you would like to ask a question, please press star 1 on your telephone keypad. A confirmation tone will indicate your line is in the question queue. You may press star 2 if you would like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star key.

speaker
spk01

One moment please while we poll for questions. Once again, that's star one if you would like to ask a question. First question comes from Robin Nips with Janie Montgomery Scott.

speaker
Operator

Please go ahead.

speaker
spk10

Thanks for taking the question. Raleigh, could you elaborate a little bit on the $1, less than $1 per capita, what that means and who that is going to be applying to?

speaker
Riley McCormick

Yeah, so thanks, Robin, for the question. How have you been?

speaker
Robin

I've been well, thanks.

speaker
Riley McCormick

Good. Yeah, so this is a new go-to market, as I said, perfected, perhaps is the term to use, along with some interested parties. So the partners could range from NGOs. They could range from governments. They could range systems integrators. And less than $1 per capita is a total price that our partner would pay to roll out Digimark Recycle in a region or a country. So looking at a country's population, the price to our partner would be in charge of orchestration of the rollout in the country or region would be less than $1 per person in that country or region.

speaker
spk10

So just as a follow-up, have you seen any traction with this pricing model yet?

speaker
Riley McCormick

We just launched it a couple days ago, right? So a little bit early. But I will say, yeah, and I did say in the script, though, right, is that this is not the first people have heard about it. It's the first we've started talking about it. So we are optimistic and we are excited and you know, as you know, Robin, our excitement about digital market cycle, yes, of course, what it means for our business, but also we think this is a proven, powerful technology to address perhaps one of the top three problems this planet faces. So we want to see it get adopted for, you know, as residents of this planet.

speaker
Robin

Understood. Thanks, and thanks again for the great quarter.

speaker
Validate

Thanks, Robin.

speaker
Operator

Next question comes from Jeff Bernstein with Silverberg. Please go ahead.

speaker
Jeff Bernstein

Hi, good afternoon. So Riley, you mentioned the new Digimark watermark technology and the improvements there and imperceptibility being one of them. And can you just talk a little bit more about that? I remember quite a number of years ago there was discussion by some of the consumer packaged goods guys about some of their very iconic artwork and whether they really wanted to embed watermark on that artwork, et cetera. So just talk to us a little bit about kind of the history of the perceptibility of the watermark and what the improvements are like.

speaker
Riley McCormick

Yeah. Thanks, Jeff. So perceptibility is impacted by two things, size of payload and then also the colors used to embed the watermark. And both of those we made incredible improvements on. I don't know if you've seen any of this stuff, for example, that we've rolled out for recycle. These are some of the most iconic brands' packaging that I think we would have all looked at five years ago and been like, this is going to be really, really hard to watermark. And it's there and you can't see it. So we're constantly looking at ways to knock down barriers. The new configuration of the watermark plays a part of that. So does an update to our tools that allows for broader use of chrominance and luminance keys or inputs, all focused on driving down the perceptibility. And even ahead of this new watermark, I think we've made great strides as stuff on the shelf would say. I guess the fact you can't see it on the shelf maybe is the best proof of that. But it's always a focus. How can we knock down barriers?

speaker
Jeff Bernstein

That's great. And then out there in the media there is a some discussion of a Sprite bottle I think in Europe that was completely laser engraved so had no shrink wrap label around the bottle and had a data carrier on it laser engraved. They didn't specify what kind it was and I guess it's possible to do both digital watermarking as well as QR codes or anything else that way. But just talk about where we are on that laser engraving. And I think there may even be some other technologies that can be brought to bear there. Again, that was something that I know was not completely proven out as of a couple years ago.

speaker
Riley McCormick

Yeah, yeah. So on the Sprite bottle, you know, I believe that was a limited market test. Would love to see the world move to label list again, both as an opportunity for us as a business, but also for what it would mean for the planet. There is, we've done studies before my time here, but I recall that there were studies that show that digital watermarks actually read better than QR codes in 3D in embedding. There's just more, I'm going to be laughed at by my technical team after this call, but there's more angles for which the light, light to catch digital watermarks with QR codes. So they do read better. The downside, of course, is you do need an app today to read a watermark. I think there are definitely applications for consumer engagement where watermarks are great. I still think QR code is normally better. Now, 3D might be the one that proves that digital watermarking is the best for that. In terms of our work with lasers, the conversations are pursuing there. We talked about COEs earlier in the call. There's a couple of potential COEs that are actually laser-based. It is just another great way to lay down our signal, whether it be ink, whether it be lasers, whether it be molds. It's the beautiful thing about digital watermarks. There's a lot of ways to embed them. And I agree. I think lasers is a very interesting area in a lot of different ways.

speaker
Jeff Bernstein

Gotcha. And then last question. In the past, there was an issue about, and there's been some discussion in the media about reading without having an app on your phone. And I think there was an issue about Apple iOS embedding reading and not embedding reading versus everyone else. Can you just talk about where we are now on app-less reading?

speaker
Riley McCormick

Yeah, so nothing to talk about publicly here. One of the things if you think about are we've alluded there's a lot of benefits by uniting the digital and physical worlds, right? And for DigiMark Validate, the detection in DigiMark Validate if we were on device would be a wonderful way to get watermark detection on devices for physical goods as well.

speaker
Validate

But nothing to update on that front, Jeff.

speaker
Jeff

Thanks very much. Of course. Thanks.

speaker
Operator

Once again, if you would like to ask a question, please press star 1 on your telephone keypad. Next question comes from Matt Kolarz with PCB Advisory. Please go ahead.

speaker
Matt Kolarz

Hey, Riley. Hey, Charles. Congrats on the quarter. I just wanted to ask if there's an update you can give us on anything on the safe digital watermark registry that was hinted at, I don't know, maybe early fourth quarter.

speaker
Riley McCormick

Yeah, nothing to update specifically on that. You know, one of the wonderful things Parts of entering this conversation is the number of people who realize we would be a great addition to their tech stack, and maybe there's a partnership opportunity there. So we're still progressing what we're doing. There's also a couple of people who have incredible registries focused on different end markets, different footprints, different levels of security in terms of government grade versus non-government grade. And we'll figure out the best path to market, right? Do we partner? Do we build our own? Do we do both? So nothing to announce yet, Matt.

speaker
Matt Kolarz

Okay. Fair enough. And I guess my follow-up to that, if I may, congrats on your leadership in C2PA with Adobe on the working group. That's obviously well-earned and impressive, and I understand you're early in your work. But Could you give us or me a little bit of, I guess if you can, what the landscape might look like post those standards being developed? Who's going to be ultimately responsible for the management and oversight of those standards? Is that something CTPA would evolve into or another regulatory gatekeeper or industry-driven?

speaker
Riley McCormick

Yeah, I think the efforts now are to get the standard up, and then it would probably be something that they would maintain compliance with that standard. Joel, I don't know if you have any thoughts on that you want to add.

speaker
Joel Meyer

No, I think that's right. It's early. The C2PA will set the standard specification, but it's a little early as to how much detail they'll put into that standard in terms of specifying a technology or guideposts for implementation of the digital watermark. The key is that the digital watermark is going to be used to link the content to the authentication and provenance information. So that's the first part of the standard that will be set. And the implementation of the watermarking technology will be figured out later.

speaker
Matt Kolarz

Would you envision an oversight body in that, Joel, I guess, as a follow-up?

speaker
Joel Meyer

Yes, I think C2PA will continue to be that standard setting organization that will oversee that.

speaker
Matt Kolarz

Fair enough. Thanks. I'll jump back into the queue. Appreciate the response. Thanks, Matt.

speaker
Operator

We've come to the end of our Q&A session. I would like to turn the call over to Riley McCormick for closing remarks.

speaker
Riley McCormick

Thank you, Stacey, and thank you, everybody, for your time this afternoon. I hope you have a great rest of your day. Thanks.

speaker
Operator

This concludes today's teleconference. You may disconnect your lines at this time and thank you for your participation. Thank you. Thank you. Thank you.

speaker
spk00

Thank you.

speaker
Operator

Greetings and welcome to the DigiMark Corporation fourth quarter fiscal year 2023 earnings conference call. At this time, all participants are in a listen-only mode. A brief question and answer session will follow the formal presentation. If anyone should require operator assistance during the conference, please press star zero on your telephone keypad. As a reminder, this conference is being recorded. It is now my pleasure to introduce your host, Joel Meyer, Chief Legal Officer. Please go ahead.

speaker
Joel Meyer

Thank you. Welcome to our Q4 conference call. Riley McCormick, our CEO, and Charles Back, our CFO, are with me on the call. On the call today, we will provide a business update and discuss Q4 2023 and fiscal year 2023 financial results. This will be followed by a question and answer forum. We have posted our prepared remarks in the investor relations section of our website and will archive this webcast there. Before we begin, let me remind everyone that today's discussion contains forward-looking statements that have risks and uncertainties. Please refer to our press release for more information on the specific risk factors that could cause actual results to differ materially. Riley will now provide a business update.

speaker
Riley McCormick

Thank you, Joel, and hello, everyone. Q4 was another strong quarter for DigiMark. On a year-over-year basis, we accelerated our ARR growth to 71%, accelerated our subscription revenue growth to 37%, and expanded our subscription gross profit margins more than 1,000 basis points to 87.3%. This performance was a result of our continued execution against our transformation strategy, but it is important to note that our transformation strategy itself continues to evolve, as I hope it always will. While the rate of change is attenuating as we move from the radical transformation stage we entered in Q2 2021 to the constant iteration and continuous improvement stage in which we are now, The fact is we can always be better tomorrow, and thus that will always be our goal. Constant iteration and continuous improvement can be confusing if not anchored by a consistent true north, and our true north is beautifully simple. Our goal is to support companies progressing in their digital transformation journey, and to achieve that, we need to be easy to begin doing business with and excellent at guiding customers along their journey. The initiatives we are pursuing in pursuit of our true north range in maturation from just exiting ideation to already launch it and in execution, and the quality of both the initiatives as well as our execution of those initiatives will dictate the strength of our future performance. I want to use today's call to talk about four initiatives in greater detail because I believe all four are likely to have outsized impacts on our quarterly results for years to come. The first is the recent launch of our next generation configuration of our digital watermark, an initiative we've been working on for over two years. Our next-gen digital watermark is a culmination of a lot of incredible work by a lot of incredible people and represents not just a step change improvement in our digital watermarking technology, but also allows us to knock over a barrier that has historically added friction in our quest to digitize the world's products. Yes, the latest configuration of our digital watermark delivers dramatic improvement in important areas such as security, adaptability, imperceptibility, and performance. And all of these improvements are important because they all deliver a step change increase in value to our customers. But it is the addition of powerful new data access and detection controls that I believe will ultimately be what this new configuration is best known for. Because these controls not only deliver value to our current offerings, they also enable something never before possible. The application of digital watermarking to products and packaging well ahead of adoption of any DigiMark offering. With these new controls, Companies can now embed our digital watermarks well ahead of planned activation, future-proofing their products during planned packaging refreshes, regional rollouts, or ahead of future product digitization initiatives. This is not only a new capability of ours, it is something that no other data carrier can provide. It becomes yet another point of differentiation for us and our platform, while simultaneously allowing DigiMark and our partners to rapidly plant seeds we can harvest for years to come. The second initiative that I believe will have an outsized impact on future quarters is the evolution of our partner strategy to encompass and incentivize partners not yet ready to build their own products and services on top of Illuminate. This is another step towards our being easy to begin doing business with, in this case not only for our customers, but also our partners. Digimark excels in supporting customers progressing in their digital transformation journey, where the identification or the authentication of physical and digital assets is critical. This superpower is applicable to almost every single industry and brings us in contact with an incredible number of potential partners. These partners, in turn, possess existing customers, large pipelines of prospects, many salespeople, and incredible domain expertise. Our new center of expertise, or COE program, allows us to build a mutually beneficial relationship by combining the strengths we both bring to bear while also allowing us to benefit as we support our shared customers in progressing their digital transformation journey. The COE program is new, but the early results have been promising. Taking a step back, just like our products themselves, our initiatives should also be accretive, and in the case of the two just mentioned, they indeed are. While the interest in our COE program was strong ahead of the announcement of our next generation configuration of our digital watermark, post that announcement, the interest has notably increased. While all the improvements delivered by our latest digital watermark are resonating, it is the new data access and detection controls that have really spurred partner interest, as they understand these controls not only help them ensure their customers' products and packaging are future-proofed, but also allow them to share in our success, and those customers activate those watermarks by subscribing to a DigiMark offering. The third initiative I'd like to discuss was one we announced just a few days ago. In pursuit of being easy to begin doing business with, we have opened a fifth avenue to market for DigiMark Recycle. Under this new avenue to market, DigiMark will license DigiMark Recycle to qualified partners who would then lead the regional or country-wide rollout of our powerful offering to address the plastic packaging pollution crisis. To be clear, our other four avenues are still open. This is not a replacement, but an augmentation of the options available. And like I imagine many of our successful initiatives will be, This new avenue to market was informed by conversations we had with multiple stakeholders who added their feedback to improve our final offering, while sharing their excitement about its potential to open their markets. This new avenue excites us as well, because its potential did not just be time to revenue, but also time to broad adoption. And when it comes to DigiMark Recycle, our interest in shortening time to adoption comes not just from the opportunity DigiMark Recycle presents us as a business, but also the opportunity that widespread adoption of DigiMark Recycle presents us as a planet. Finally, as discussed at an investor conference last month, we are putting the finishing touches on some major updates to DigiMark Engage. Being easy to begin doing business with and excellent at guiding customers along the journey sometimes entails providing the market something they've never had the ability to do before. New capabilities that lead to a better end customer experience while also revealing data that has never been has never before been available for the revealing. Our upgraded DigiMark Engage will not only provide new functionality for physical products, it will also take the industry-leading capabilities of DigiMark Engage into the digital domain. Moreover, it will allow for a seamless experience between these two domains, something that is not possible with any other consumer engagement offering. We are excited to share more on this very, very soon. The results of our initiatives don't just show up in our quarterly results. They also allow our participation in important conversations focused on driving the world forward. As the pioneer and global leader in digital watermarking, we welcome the world's understanding of the power of this technology and believe it is our responsibility to lend our almost 30 years of experience and expertise to conversations in which digital watermarking is a topic. Throughout the fourth quarter, we participated in a series of meetings in Washington, D.C., with leaders from both the executive and legislative branches on the critical topic of AI security. We were afforded this opportunity given our expertise and proven track record of protecting some of the world's most recognized brands and critical assets. In November, we were invited to participate in one of the Senate AI Insight Forums hosted by Senate Majority Leader Chuck Schumer and Senators Todd Young, Martin Heinrich, and Mike Ranz. It was there that I testified to the need of trustworthy digital watermarks in the fight for online authenticity given the advent of artificial intelligence. We remain steadfast in our belief that among the many benefits GenAI will bring, perhaps the most powerful will be catalyzing the safer, fairer, and more transparent internet we all deserve. In addition to our work inside the Beltway, DigiMark was appointed co-chair of the C2PA Working Group on Digital Watermarking, once again establishing our credibility and leadership in the authenticity ecosystem, a position we look forward to maintaining. Whether it be individual events or ongoing engagements, Two things are becoming clear to more and more stakeholders. Digital watermarking is a technology of unlimited potential, and DigiMark is a company best positioned to bring that technology to the world. I will now turn the call over to Charles to discuss our financial results.

speaker
Joel

Thank you, Riley, and good afternoon, everyone. Building on the positive financial trends we delivered in the third quarter, we saw continued progress in our financial performance during the fourth quarter in several key areas. Ending ARR grew to 22.3 million, representing a 71% year-over-year growth. Subscription revenue increased 37% year-over-year. Subscription gross profit margin reached 87.3%, a 1,000 basis point improvement. Operating expenses decreased 2% from Q4 last year. Non-GAAP net loss decreased 2.5 million, or 31%. And free cash flow usage improved 2.2 million, or 29%. I highlight these areas as they are all critical drivers toward reaching positive free cash flow. ARR increased 71% from $13 million at the end of 2022 to $22.3 million at the end of 2023. The increase in ARR largely reflects the impact of new customer contracts and, to a lesser extent, several important customer upsells during the year. As a reminder, we believe ARR is the best leading indicator for future commercial subscription revenue growth. Subscription revenue will lag ARR growth as subscription revenue is recognized radically over the contract term versus ARR is recognized up front upon entering into a contract. Total revenue for the quarter was $9.3 million, an increase of $2.1 million, or 29%, from $7.2 million in Q4 last year, reflecting strong growth in both subscription and service revenues. Subscription revenue, which accounted for 60% of total revenue for the quarter, grew 37% from 4.1 million to 5.6 million. The increase reflects subscription revenue recognized on new customer contracts, as well as upsells on existing customer contracts. Commercial subscription revenue grew at an even higher rate at 40%. Service revenue increased 18% from 3.1 million to 3.7 million, The increase primarily reflects a larger annual budget from the central banks for project work in 2023 than in 2022. Subscription gross profit margin improved from 77 percent in Q4 last year to over 87 percent in Q4 2023. The large increase year-over-year reflects a favorable mix in subscription revenue to our new products, which have higher gross profit margins than our legacy products. This bodes well for continued expansion of our subscription gross profit margins as we both migrate existing customers to our newer products and we sign up new customers. Service gross profit margin was flat at 56% in Q4 for both years. We continue to expect service gross profit margin to be in the mid-50s on average going forward with some fluctuation quarter to quarter depending on labor mix. Operating expenses for the quarter were $16.8 million compared to $17.1 million in Q4 last year, a decrease of 2%. Despite the impact of annual compensation adjustments for our employees, we were able to reduce our operating expenses year over year as we continue to focus on ways to maximize our productivity and efficiency as an organization. Non-GAAP operating expenses, which excludes non-cash and non-recurring items, were $13.4 million for the quarter, down 6% compared to the $14.3 million in Q4 last year. Net loss per share for the quarter was $0.52 versus $0.62 in Q4 last year. And non-GAAP net loss per share was also considerably lower for the quarter at $0.28 versus $0.41 in Q4 last year. We ended the year with $27.2 million in cash and investments. Free cash flow usage was $5.6 million for the quarter compared to $7.8 million used in Q4 last year. We used an additional $700,000 of cash in Q4 for share repurchases. Our free cash flow usage was down considerably in the second half of 2023 as compared to the first half of the year, largely reflecting the impact of growing our ARR. And as promised, free cash flow usage was noticeably less in the second half of 2023 as compared to Q2. Given cash flows can fluctuate quarter to quarter depending on the timing of cash inflows and outflows, we continue to believe that a good proxy for a normalized level of free cash flow is using non-GAAP loss and adding capital expenditures. While the trend in free cash flow has significantly improved over the past two quarters and we expect it to continue to improve, we do expect Q1 2024 to be higher than Q4 2023 due to year-end related expenses including annual incentive payments. As I'm sure you are all aware by now, we entered into a registered direct stock transaction over the weekend whereby we raised $32.5 million of gross cash proceeds by selling 929,000 shares of our common stock at a price of $35 per share. The price represented only a 2.5 percent discount to the last trade. This transaction not only topped off our balance sheet, it expanded our roster of both long-term and value-added shareholders. A special thank you to Rishi and the team at Altai Capital for the introduction to these new shareholders, their efforts in bringing this deal together, and their continued partnership. After completing this transaction, we also decided to terminate our at-the-market or ATM stock program that we had established back in 2019. The ATM program will be terminated effective March 1st, 2024. For the fiscal year, we made considerable progress in the underlying fundamentals of our business. Subscription revenue increased 25% from last year, and 33% if you include the impact of our retired piracy intelligence product, while commercial subscription revenue grew at an even higher rate at 38%, excluding piracy intelligence. Subscription gross profit margin averaged 84.3% for the year, 1,000 basis point improvement over last year, and operating expenses decreased 8.8 million or 11 percent despite the headwinds from inflation. As a result of accelerating our subscription revenue growth, expanding our subscription gross profit margins, and lowering our operating expenses, non-GAAP loss decreased 12.1 million or 31 percent for the year, and free cash flow usage was more than cut in half, decreasing from 45.9 million in 2022 to 22.7 million in 2023. took a giant step in 2023 to move the company down the path to cash flow positive. We still have work to do, but we will remain maniacally focused on continuing to grow ARR, expanding our gross profit margins, and effectively managing our expenses to shorten that path. For further discussion of our financial results and risks and prospects for our business, please see our form 10K that will be filed with the SEC later this week.

speaker
Riley

I'll now turn the call back over to Riley for final remarks.

speaker
Riley McCormick

Thank you, Charles. Q4 was another strong quarter for Digimark, made possible by the progress we have made on multiple important initiatives we have been pursuing since we began our transformation in Q2 2021. While we are through the most radical part of our transformation, we will always be focused on what's next, guided by our simple mantra of being easy to begin doing business with and excellent at guiding customers along their journey. I believe the four initiatives we share today are likely to become inputs to future strong quarterly reports, And it is important to note they're just a sampling of the things on which we are hard at work every day. I share my teammates excitement about where we are going as well as our urgency to get there. Urgency that comes from knowing there is a massive market waiting for us to unlock it and that we are in a unique position to do just that. Strong results are wonderful. And as we've said consistently over the last two and a half years, we expect you to judge us on nothing but our results. but they are only made possible by never settling for the status quo and by always planting the seeds for future growth. The only constant, at least at DigiMark, is improvement, and I don't expect that will ever change. The combination of this team and this tech is a scarily powerful mix and is a team we are excited by what the future holds. Stacey, we will now open up the call for questions.

speaker
Operator

Thank you. We will now be conducting a question and answer session. If you would like to ask a question, please press star 1 on your telephone keypad. A confirmation tone will indicate your line is in the question queue. You may press star 2 if you would like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star key.

speaker
spk01

One moment, please, while we poll for questions. Once again, that's star one if you would like to ask a question. First question comes from Robin Nips with Janie Montgomery Scott.

speaker
Operator

Please go ahead.

speaker
spk10

Thanks for taking the question. Raleigh, could you elaborate a little bit on the $1, less than $1 per capita, what that means and who that is going to be applying to?

speaker
Riley McCormick

Yeah, so thanks, Robin, for the question. How have you been?

speaker
Robin

I've been well, thanks.

speaker
Riley McCormick

Good. Yeah, so this is a new go-to-market, as I said, perfected, perhaps is the term to use, along with some interested parties. So the partners could range from NGOs. They could range from governments. They could range systems integrators. And less than $1 per capita is a total price that our partner would pay to roll out Digimark Recycle in a region or a country. So looking at a country's population, the price to our partner would be in charge of orchestration of the rollout in the country or region. It would be less than $1 per person in that country or region.

speaker
spk10

So just as a follow-up, have you seen any traction with this pricing model yet?

speaker
Riley McCormick

We just launched it a couple days ago, right? So a little bit early. But I will say, yeah, and I did say in the script though, right, is that this is not the first people have heard about it. It's the first we've started talking about it. So we are optimistic and we are excited and As you know, Robin, our excitement about digital market cycle, yes, of course, what it means for our business, but also we think this is a proven, powerful technology to address perhaps one of the top three problems this planet faces. So we want to see it get adopted as residents of this planet.

speaker
Robin

Understood. Thanks, and thanks again for the great quarter.

speaker
Validate

Thanks, Robin.

speaker
Operator

Next question comes from Jeff Bernstein with Silverberg. Please go ahead.

speaker
Jeff Bernstein

Hi, good afternoon. So Riley, you mentioned the new Digimark watermark technology and the improvements there, and imperceptibility being one of them. Can you just talk a little bit more about that? I remember quite a number of years ago there was discussion by some of the consumer packaged goods guys about some of their very iconic artwork and whether they really wanted to embed watermark on that artwork, et cetera. So just talk to us a little bit about kind of the history of the perceptibility of the watermark and what the improvements are like.

speaker
Riley McCormick

Yeah. Thanks, Jeff. So perceptibility is impacted by two things, size of payload and then also the colors used to embed the watermark. And both of those we made incredible improvements on. I don't know if you've seen any of this stuff, for example, that we've rolled out for recycle. These are some of the most iconic brands' packaging that I think we would have all looked at five years ago and been like, this is going to be really, really hard to watermark. And it's there and you can't see it. So we're constantly looking at ways to knock down barriers. The new configuration of the watermark plays a part of that. So does an update to our tools that allows for broader use of chrominance and luminance keys or inputs, all focused on driving down the perceptibility. And even ahead of this new watermark, I think we've made great strides as stuff on the shelf would say. I guess the fact you can't see it on the shelf maybe is the best proof of that. But it's always a focus, how can we knock down barriers.

speaker
Jeff Bernstein

That's great. And then out there in the media, there is some discussion of a Sprite bottle, I think, in Europe that was completely laser engraved, so had no shrink wrap label around the bottle and had a data carrier on it, laser engraved. They didn't specify what kind it was. And I guess It's possible to do both digital watermarking as well as QR codes or anything else that way. But just talk about where we are on that laser engraving. And I think there may even be some other technologies that can be brought to bear there. Again, that was something that I know was not completely proven out as of a couple years ago.

speaker
Riley McCormick

Yeah, yeah. So on the Sprite bottle, I believe that was a limited market test. Would love to see the world move to label list again, both as an opportunity for us as a business, but also for what it would mean for the planet. There is, we've done studies before my time here, but I recall that there were studies that show that digital watermarks actually read better than QR codes in 3D in embedding. There's just more, I'm going to be laughed at by my technical team after this call, but there's more angles for which the light, light to catch digital watermarks with QR codes. So they do read better. The downside, of course, is you do need an app today to read a watermark. I think there are definitely applications for consumer engagement where watermarks are great. I still think QR code is normally better. Now, 3D might be the one that proves that digital watermarking is the best for that. In terms of our work with lasers, the conversations are pursuing there. We talked about COEs earlier in the call. There's a couple of potential COEs that are actually laser-based. It is just another great way to lay down our signal, whether it be ink, whether it be lasers, whether it be molds. It's the beautiful thing about digital watermarks. There's a lot of ways to embed them. And I agree. I think lasers is a very interesting area in a lot of different ways.

speaker
Jeff Bernstein

Gotcha. And then last question. In the past, there was an issue about, and there's been some discussion in the media about reading without having an app on your phone. And I think there was an issue about Apple iOS embedding reading and not embedding reading versus everyone else. Can you just talk about where we are now on app-less reading?

speaker
Riley McCormick

Yeah, so nothing to talk about publicly here. You know, one of the things if you think about are we've alluded there's a lot of benefits by uniting the digital and physical worlds, right? And for DigiMark Validate, the detection in DigiMark Validate if we were on device would be a wonderful way to get watermark detection on devices for physical goods as well.

speaker
Validate

But nothing to update on that front, Jeff.

speaker
Jeff

All right. Thanks very much. Of course. Thanks.

speaker
Operator

Once again, if you would like to ask a question, please press star 1 on your telephone keypad. Next question comes from Matt Collard with PCB Advisory. Please go ahead.

speaker
Matt Kolarz

Hey, Riley. Hey, Charles. Congrats on the quarter. I just wanted to ask if there's an update you can give us on anything on the safe digital watermark registry that was hinted at, I don't know, maybe early fourth quarter.

speaker
Riley McCormick

Yeah, nothing to update specifically on that. You know, one of the wonderful things Parts of entering this conversation is the number of people who realize we would be a great addition to their tech stack, and maybe there's a partnership opportunity there. So we are still progressing what we're doing. There's also a couple of people who have incredible registries focused on different end markets, different footprints, different levels of security in terms of government grade versus non-government grade. And we'll figure out the best path to market, right? Do we partner? Do we build our own? Do we do both? So nothing's announced yet, Matt.

speaker
Matt Kolarz

Okay. Fair enough. And I guess my follow-up to that, if I may, congrats on your leadership in C2PA with Adobe on the working group. That's obviously well-earned and impressive, and I understand you're early in your work. But Could you give us or me a little bit of, I guess if you can, what the landscape might look like post those standards being developed? Who's going to be ultimately responsible for the management and oversight of those standards? Is that something CTPA would evolve into or another regulatory gatekeeper or industry-driven?

speaker
Riley McCormick

Yeah, I think the efforts now are to get the standard up, and then it would probably be something that they would maintain compliance with that standard. Joel, I don't know if you have any thoughts on that you want to add.

speaker
Joel Meyer

No, I think that's right. It's early. The C2PA will set the standard specification, but it's a little early as to how much detail they'll put into that standard in terms of specifying a technology or guideposts for implementation of the digital watermark. The key is that the digital watermark is going to be used to link the content to the authentication and provenance information. So that's the first part of the standard that will be set. And the implementation of the watermarking technology will be figured out later.

speaker
Matt Kolarz

Would you envision an oversight body in that, Joel, I guess, as a follow-up?

speaker
Joel Meyer

Yes, I think C2PA will continue to be that standard-setting organization that will oversee that.

speaker
Matt Kolarz

Fair enough. Thanks. I'll jump back into the queue. Appreciate the response. Thanks, Matt.

speaker
Operator

We've come to the end of our Q&A session. I would like to turn the call over to Riley McCormick for closing remarks.

speaker
Riley McCormick

Thank you, Stacey, and thank you, everybody, for your time this afternoon. I hope you have a great rest of your day. Thanks.

speaker
Operator

This concludes today's teleconference. You may disconnect your lines at this time and thank you for your participation.

Disclaimer

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