5/5/2025

speaker
Conference Call Operator
Operator

Greetings, and welcome to the DigiMark Q1 2025 earnings conference call. At this time, all participants are in a listen-only mode. A question and answer session will follow the formal presentation. If anyone should require operator assistance, please press star zero on your telephone keypad. As a reminder, this conference is being recorded. It is now my pleasure to introduce George Karamanos. Please go ahead.

speaker
George Karamanos
Call Moderator

Thank you. Welcome to our Q1 conference call. Riley McCormick, our CEO, and Charles Beck, our CFO, are with me on the call. On the call today, we'll provide a business update and discuss Q1 2025 financial results. This will be followed by a question and answer forum. We've posted our prepared remarks in the investor relations section of our website, and we'll archive this webcast there. Before we begin, let me remind everyone that today's discussion contains forward-looking statements that have risks and uncertainties. Please refer to our press release for more information on the specific risk factors that could cause actual results to differ materially. Riley will now provide a business update.

speaker
Riley McCormick
CEO

Thank you, George, and hello, everyone. As discussed on our last earnings call, we have narrowed our immediate focus to three specific opportunity sets, retail loss prevention, physical authentication, and digital authentication. In parallel, we have also ensured that we are positioned to benefit from our historical programs in other areas, either directly or through our valued partners. This tightening of focus was made possible by our recent technological and market advancements in the authentication space. As a reminder, we discussed those advancements in greater details in our last two earnings calls. It is a testament to the power of our team and our technology that we've been able to grow annual recurring revenue, or ARR, almost five times over these last four years as we've been zeroing in on areas of deep product market fit. Most companies oscillate around flat until they reach that critical milestone. We've accomplished this while applying the rigor and focus required to speed time to deep product market fit. Since the middle of 2021, we have exited businesses and de-emphasized offerings and business practices that didn't make strategic sense while also moving away from pursuing non-scalable services revenue. Adjusting for the end of life of our piracy intelligence business, we have more than tripled commercial subscription revenue since Q2 2021. We have also expanded our subscription gross margin almost 1,000 basis points, despite no longer licensing our IP to potential competitors. This decision was a headwind to both revenue and margins, as IP licensing carries 100% gross margin rate. It was also unquestionably the right thing to do to ensure our long-term success. More exciting than where we have been, however, is where we are going. On that front, I want to take a moment to reiterate what we shared on our last call. While we continue to expect lumpiness as we shift our focus to our core authentication use cases, we believe we are on the cusp of sustainable free cash flow generation for the first time in over 12 years. Moreover, beyond just achieving this important milestone, we expect to deliver significant top-line growth in free cash flow generation in 2026 and beyond. Turning now to an update on our business, our Q1 results came in above our internal plan. These results demonstrate that it is indeed possible to deliver on our much tighter focus areas while still positioning ourselves to potentially benefit from our historical work outside these specific areas. Starting with our work in retail loss prevention, we expect the first gift cards protected with our solution will appear on shelves within the next month. This is a critical milestone in our work to catalyze the industry towards meaningful adoption this year. Moreover, while the market sizing we have shared for our gift card solution only contemplates the U.S. market, we're beginning to work with partners to map out the opportunity in multiple other large geographies. The driver behind narrowing our go-to-market focus is the incredible power that comes from such focus, especially when trying to orchestrate a rollout as large and on as tight a timeline as we expect this gift card rollout will be. As discussed in greater detail in our last call, the other retail loss prevention use case that we expect to contribute to 2025 ARR is our solution addressing price lookup or PLU fraud. On this front, our initial customer will be a featured guest on the May 29th episode of the influential OmniTalk podcast to talk about the power of our solution. This level of customer advocacy is both powerful and appreciated. Turning now to our physical authentication solutions, we expect to shortly sign a fifth deal with the DigiMark Validate customer I referenced on our last call. Recall the first deal they signed with us was, the first deal was signed in Q3, 2024. Our learnings from this engagement and how we can replicate it are as valuable to us as the mid-six-figure revenue it represents. We have also formed a partnership with a fellow supplier to one of our loyalty and reward customers. We both agree with this shared customer that our solutions pair well together. As a reminder, our loyalty and reward offering involves the application of serialized QR codes and DigiMark Illuminate analytics to modernize and secure loyalty and reward programs, not the creation of the underlying programs themselves. This new partner has already introduced us to four of their more than 1,000 customers. We look forward to strengthening this new partnership one happy customer at a time. Touching now on our digital authentication solutions, as mentioned on our last call, we had chosen to be very conservative about this area's contribution to 2025 ARR. We made this decision to ensure that we were focused on optimizing our work in this area for the long term. As it turns out, it is likely this area will exceed the conservative assumptions for this fiscal year. Not only do we expect to grow the relationship with the Fortune 100 customer we discussed in the last call, we are also beginning conversations with others interested in a similar solution to help fight unauthorized leaks and or the improper usage of sensitive and valuable digital assets. Still, my message remains consistent. We will make decisions optimized for the long term, not the short term, in this area and across our entire business. Moving now to how we have positioned ourselves to benefit from other opportunities outside of our three current areas of focus, Last week, we were excited to share the news of being selected by Unilever to be their digital link vendor of choice. We also recently wanted to deal with another large CPG for this same use case. With the twin tailwinds of digital product passport and Sunrise 2027, carving out early wins in this space sets us up to help companies with their need for upcoming compliance, whether that be directly or through our value print pack partners. We were also excited to share the announcement from the Alliance to End Plastic Waste and AIM, that now is the time to scale commercial adoption of Digimark Recycle. We agree, and our initial win in Belgium, as well as our support for other opportunities this group is progressing, positions us squarely under that tree as this much-needed future unfolds. Finally, with regards to our work of identifying digital assets in the era of Gen AI, we expect to be able to soon announce a win with an important division of the United States government. When it comes to providing the safer, fairer, and more transparent internet we all deserve, this win is an important beachhead as this future unfolds. It should also act as an important point of validation as we focus on opening the digital authentication market that is currently a commercial focus. I will now turn the call over to Charles to discuss our financial results. Thank you, Riley, and hello, everyone.

speaker
Charles Beck
CFO

Ending ARR for Q1 was $20 million compared to $23.9 million for Q1 last year. Excluding the $5.8 million commercial contract that lapsed last year, we grew ending ARR $1.9 million, representing year-on-year growth of 11%. I want to remind everyone that on the last earnings call, I mentioned the potential for an increase in customer churn and that we would be strategically price aggressive on a handful of renewals outside our current focus areas. This occurred in Q1, and we expect it to continue into Q2 as we tighten our go-to-market focus. As Riley referenced earlier, we are above our internal plan for ARR after the first quarter. Total revenue was $9.4 million, a decrease of 600,000 or 6% from $9.9 million in Q1 last year. Subscription revenue, which accounted for 57% of total revenue for the quarter, decreased 8% from $5.8 million to $5.3 million. The decrease reflects no revenue recognized on the expired commercial contract I just referenced versus $1.1 million of revenue recognized in Q1 last year. Excluding the impact of the expired contract, subscription revenue would have increased 600,000 or 13%, reflecting revenue recognized on new contracts and upsells on existing customers. Service revenue decreased 3% from 4.2 million to 4.1 million, reflecting lower government service revenue from the central banks, partially offset by higher commercial service revenue from Holy Grail recycling projects. As I stated on the previous earnings call, we expect government service revenue in 2025 to be 12% to 14% lower than 2024, but also to be spread more evenly in 2025 than 2024. Actual results were in line with our budget as government service revenue is down 17%, reflecting both the lower annual program budget and a smoother distribution of services in 2025. Regarding the Holy Grail recycling projects, we have now substantially completed the services related to phase three. We do not anticipate any future services as the industry shifts its focus to commercial rollout. Subscription gross profit margin, excluding amortization expense, was 86% for the quarter, down one percentage point from Q1 last year, reflecting the impact of lower subscription revenue. We anticipate that subscription gross profit margins may be lower the next couple of quarters as we continue to consolidate our legacy platforms. But after the migration, we expect subscription gross margins to recover and even increase over time as our Illuminate platform should be more efficient than our legacy platforms. Service gross profit margin was 65% for the quarter, up 9 percentage points from Q1 last year, reflecting a favorable service labor mix that we do not expect to continue at this elevated level. As a reminder, we expect to generate mid 50% service gross profit margins on a normalized basis with some fluctuation quarter to quarter. Operating expenses were $18.2 million for the quarter, up 6% from $17.1 in Q1 last year. The increase in operating expenses primarily reflects $3.2 million of one-time cash severance costs incurred in Q1 related to the reorganization we announced in late February, and $900,000 of higher professional services costs. It was partially offset by lower stock compensation expenses of $1.5 million and lower headcount costs of $1.4 million. Due to the timing of the reorganization, the headcount cost savings in Q1 were around $1 million. But going forward, we expect the savings to be over $4 million a quarter. Non-GAAP operating expenses, which exclude non-cash and non-recurring items, were $16.5 million for the quarter, up 19% from $13.8 million in Q1 last year. The increase in non-GAAP operating expenses primarily reflects $3.2 million of one-time cash severance costs incurred in Q1 related to the reorganization and $900,000 of professional services costs, partially offset by lower headcount costs of $1.4 million. As a reminder, we do not exclude cash severance costs in our non-GAAP results. Net loss per share for the quarter was $0.55 versus $0.50 in Q1 last year. Non-GAAP net loss per share for the quarter was $0.40 versus $0.27 in Q1 last year. Excluding the one-time severance cost of $3.2 million, net loss per share and non-GAAP net loss per share would have been $0.40 and $0.25, respectively, both an improvement over Q1. Now turning to cash flow, we ended the quarter at $21.6 million in cash and short-term investments. Free cash flow usage was down considerably from $8.6 million in Q1 last year to $5.6 million in Q1 this year. Further, the $5.6 million of free cash flow usage included $2.1 million in one-time severance related costs paid during the first quarter. Excluding the one-time severance costs paid, free cash flow usage would have been $3.5 million. Looking ahead, we now expect to see higher cash flow usage in Q2 than we originally expected due to significantly higher legal and public relations costs as a result of an external matter that arose near the end of March. Currently, these costs are running upwards of half a million dollars per month before accounting for the risk they introduce to important ongoing customer and partner conversations. Assuming a cessation of this external matter, after Q2, we expect normalized cash flow usage to continue to decrease with the goal of becoming free cash flow positive by Q4 this year. For further discussion of our financial results and risks and prospects for our business, please see our Form 10-Q that will be filed with the SEC I will now turn the call back over to Riley for final remarks. Thank you, Charles.

speaker
Riley McCormick
CEO

We are excited to continue to execute against the strategy we laid out in the last call. Recent technological and market achievements have allowed us the opportunity to tighten our focus to an even greater level, and we seize that opportunity knowing that the combination of focus, this team, and this technology is a powerful force. While early, Q1 results demonstrate that it is possible to deliver in our much tighter focus areas while positioning ourselves to potentially benefit from our historical work outside these specific areas. We remain excited about what lies ahead. Joel, we will now open the call up for questions.

speaker
Conference Call Operator
Operator

Thank you. Ladies and gentlemen, if you would like to ask a question, please press star one on your telephone keypad, and a confirmation tone will indicate your line is in the question queue. You may press star two if you would like to remove your question from the queue. For participants using speaker equipment, It may be necessary to pick up your hands up before pressing the start keys. And the first question comes from the line of Joshua Riley with Needham. Please proceed.

speaker
Joshua Riley
Analyst, Needham

Yeah, thanks for taking my questions. Maybe just starting off on the gift card opportunity, you know, I guess maybe it would be helpful to kind of level set for people. How are you thinking about the potential for revenue in ARR to actually hit the model in 2025 from the gift card opportunities? Or maybe is the better way to think about it, like this is a year of development, and maybe that's got more of a financial impact in 26 and 27. And then second on gift cards, what is the feedback from the ecosystem on how your solution is differentiated versus what has historically been used? And maybe you could just kind of touch on that a bit there as well.

speaker
Riley McCormick
CEO

Sure. Hey, Josh, thanks for the question. So on the revenue impact, as we mentioned on the last call, We expect gift cards to be a significant driver of our 2025 ARR growth. We're focused on catalyzing adoption this calendar year, which I mentioned again in this call. And, in fact, this deadline was one of the drivers behind our decision to tighten our focus even further than we've done in the past. This is part of what we talked about last call about why we're getting so focused is deadlines and milestones that we want to hit in order to make it so, in order to make it a significant driver of 2025 ARR. I think it's a great segue into your second question, which is what is the reception like? It's astounding. It truly is. I know that some people went to a trade show in September of last year, which was six months ago. Things have only progressed since then. This is a real issue. This is an existential issue this industry faces. Mid to high teens growth last year, flat this year. Expectations, obviously, that's not a great trend for this industry. It is a trillion-dollar global industry that is being attacked, and we think we have a novel solution And we have, you know, we've been doing this for 26 years, helping protect other currency, fiat currency. I think we can do the exact same thing in gift cards, and it's wonderful to see the reception we're getting from the industry. This is something that, as we mentioned before, has a lot of characteristics of our ecosystem-driven opportunities, but none of the actual requirements of this being an ecosystem adoption. So it's unlike anything we've seen, and it's pretty exciting. That's why we've been talking about it. That's Part of our decision behind the reorganization and focusing on authentication is this is a big driver of that.

speaker
Joshua Riley
Analyst, Needham

Understood. Got it. And then as you look at a couple of those price-sensitive renewals that you highlighted in the shareholder letter, are those actually having an impact on ARR growth here in Q1 and Q2 that is enough to actually call out? Or are you just kind of highlighting those deals to point out a couple trends in the industry?

speaker
Charles Beck
CFO

We were highlighting them to pull out some trends in the industry. As you know, Josh, we don't break down ARR in any detail. There's no material movements from those, but I think that's why Riley was highlighting those. It was just general trends. Got it. I think as we get more price aggressive on continuing deals, it did have some impact on Q1 and likely will on Q2, but not material enough what we're calling out because we don't break down ARR in any sort of specific pluses and minuses.

speaker
Riley McCormick
CEO

Yeah, Josh, it's an example of us investing in the future, right? These are not areas that we need to monetize right now. Maybe they're areas that are a little bit more competitive. We want to plan our flag so we can come back to them. They're obviously outside of the authentication use cases, so we want to plan our flag. And so we're willing to get a little more price aggressive with the, again, you know, making sure that if we decide to come back and focus on the area, we're there and also, you know, potentially tighten the screws on some people, some competitors that rely on these areas more than we do.

speaker
Joshua Riley
Analyst, Needham

Understood. That's super helpful. Okay. And then last question for me is, as we kind of think about the deal with Belgium, you know, it's hard for us to get transparency into what's going on from, you know, the elements of the, you know, the governments over there and everything, all the different moving parts. Is there any initial proof points you can highlight now that this has been going for a couple quarters?

speaker
Riley McCormick
CEO

terms of points of success or timeline achievement that you know we should be considering yeah it hasn't been going for a couple quarters a couple months maybe I think we announced it but we signed it within a couple days of our last call whatever that was two months ago okay but I would okay I would say, though, I'm not sure if the answer to your question was adoption or if there's upside. There is potential upside from this engagement as the initiative moves forward. So the initial ARR is not all we expect to get as this initiative moves forward. But it's only been a couple months since the original signing.

speaker
Joshua Riley
Analyst, Needham

Understood. I think more broadly, too, I was just kind of asking, is this going to be an example that other countries are watching closely? and other industry groups in Europe, and maybe just touch on that aspect as well.

speaker
Riley McCormick
CEO

Yeah, so as I mentioned in the last call, I'm happy to revisit here as well. Absolutely, we think this is a, you know, there has to be a solution to the plastic pollution crisis. There just has to be. I mean, this is a single planet. Plastic is an incredible material right up until the fact you can't recycle it. You can't reuse it, right? And that's a big effort. That's a big issue. There is a lot of top-down drivers, PPWR being the biggest that I think will eventually catalyze adoption. Our belief, we've always said this, is our solution not only creates a higher quality and quantity of recyclate, but also unlocks novel data in what happens to be a data desert for most of these companies. Companies have so much data between the origination or the creation of an item right up until it goes across that front of the store scanner. But after that period, that post-purchase period, during when consumers are consuming the product, there isn't that data. There's some qualitative data, there's survey data, but there's no quantitative universal data. And while that's always valuable in the era of Gen AI, having novel, clean data to feed into an AI engine is going to be transformational to these industries, to these companies. And so our belief is, you know, this is where we're focused on Belgium, is Let's prove out yet again, although I think you saw from AAPW and Ames press release, everybody agrees our technology is going to lead to a higher quality quantity of recycling. It's about how we get to commercial scaled adoption. One of the things that we want to invest in improving by giving them, you know, a pay-as-you-go type growth initiative in Belgium is, my gosh, the value of the data. Because PWR is not a global regulation. It's a European regulation. This needs to be something adopted around the world because it is a global issue. And so we're hoping that while everybody's focused on the higher quality and quantity of recycling, which is a massively important outcome, we can also prove the value of this data and get a lot faster, quicker adoption. So that's how we're viewing Belgium is, you know, I think if we had 10,000 people in parallel trying to go light of every country in the world, it's not going to make it move faster. What we got to do is excellently execute in Belgium, prove that both value props are And I think adoption will take care of itself.

speaker
Joshua Riley
Analyst, Needham

Understood. Thank you, guys.

speaker
Riley McCormick
CEO

Yep. Thanks, Josh.

speaker
Conference Call Operator
Operator

As a reminder, if you would like to ask a question, please press star 1 on your telephone keypad. And the next question comes from the line of Jeff Van Rie with Craig Howland. Please proceed.

speaker
Jeff Van Rie
Analyst, Craig Howland

Great. Thanks for taking my questions. I've got a few. First on... ARR and the trajectory, can you give us any sense of how you're thinking about ARR trajectory going into the end of the year? I know the prior question was around how do we size this churn, and it's really tough to get a sense of the scope of the churn and then ultimately what you think you can do with ARR. So I realize you're not giving formal guidance. You probably don't want to dial it in too narrowly, but any qualitative commentary you're able to share as to how we should think about ARR by year end?

speaker
Charles Beck
CFO

Yeah, Jeff, so I would go back to some of the statements that we made on the last call that provided some kind of inputs to modeling. Obviously, we said our focus is to get to non-GAAP profitable no later than Q4. You can kind of do some quick modeling there and get to that. Don't give specific guidance. I would also just touch on the fact that, you know, Riley just reiterated that we believe the gift card will be a significant driver to 2025 ARR. So just taking some level of market penetration in 2025, I think, can give you a sense of magnitude there. But I'd really point you to the model because we don't have a specific idea.

speaker
Jeff Van Rie
Analyst, Craig Howland

Okay. Yeah, thanks, Charles. And I think in terms of gift card pricing while you're on that, can you just give us a refresher? I mean, obviously, you're getting further into these. You're seeing more repeatability of the contracts and getting a better sense of what baseline pricing is going to look like. How should people size these? the gift card, Tam, based on how the current contracts are being priced.

speaker
Riley McCormick
CEO

Yeah, it's great. Nothing has changed in our, you know, we've said a couple times now, $900 million to $1.5 billion. That's the U.S. market. Three vectors for growth there. One, right, one is we're pricing to buy the market. We want to not just provide higher efficacy, but also reduce BOM bill materials. So there's upside there over time. Two, there's we already have a product roadmap of new features and new attacks we can help against. So just as we continue to, um, roll out different versions and, and, um, defense against other types of attack this industry is facing, uh, should affect upside there. And then the third one, uh, is that was just a U S number, right? And as I said, on this call, we're already having discussions with our partners about how we open other large geographies. This is a global issue with global industry. It's a trillion dollar GMV, uh, around the world. And, and, um, This is a problem that travels well across borders. There's not a U.S. specific reason for this tax.

speaker
Jeff Van Rie
Analyst, Craig Howland

Yeah, okay. And then last, I guess, for me, on the ARR front, you're nearing the portfolio from 7, 8, and I don't recall the exact number of ranges, but you decided to go after these three focal areas. And obviously, with reduced R&D and other support for those other products, and then obviously in combination with the comments you've made around increased churn there, can you give a crude sense of what percent of ARR right now is from the three go-forward products?

speaker
Charles Beck
CFO

Yeah, Jeff, we just don't quantify the composition of ARR in that respect, just like the pluses and minuses of ARR at this point in time.

speaker
Jeff Van Rie
Analyst, Craig Howland

Okay, we'll leave it there. Thank you.

speaker
Riley McCormick
CEO

Thanks, Jeff.

speaker
Conference Call Operator
Operator

Thank you. Ladies and gentlemen, this concludes the question and answer session and this will conclude today's conference. You may disconnect your lines at this time and enjoy the rest of your day.

Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

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