11/5/2025

speaker
Operator
Moderator

Good evening, everyone. Welcome to Duolingo's third quarter 2025 earnings webcast. Today, after market close, we released our Q3 shareholder letter, which you can also find on our website at investors.duolingo.com. Today, we have Luis Bonon, our co-founder and CEO, and Matt Scarupa, our CFO. Analysts can ask a question by using the raise hand feature. Please note that this event is being recorded and all attendees are in listen-only mode. As a reminder, we'll make forward looking statements regarding future events and financial performance, which are subject to material risks and uncertainties, some of which these risks are set forth in our filings with the SEC. These forward looking statements are based on our assumptions that we believe to be reasonable as of today. We have no obligation to update these statements as a result of new information or future events. Additionally, we'll present both GAAP and non-GAAP financial measures on today's call. These non-GAAP measures are not intended to be considered in isolation from a substitute for or superior to our gap results. And we encourage you to consider all measures when analyzing our performance. And now I will turn over to Luis.

speaker
Luis Bonon
Co-founder & CEO

Hi, everyone, and thanks for joining us today. We had a strong Q3 with solid performance across all metrics, and we're on track for another exceptional year. More than 50 million people now use Duolingo every day. And we're guiding to nearly 1.2 billion in bookings this year with 33% growth and an adjusted EBITDA margin of 29%. Putting that all together means that we have rapidly scaled our impact while expanding profitability. And yet we still feel early in our journey. We believe AI will fundamentally transform education and we have line of sight to building a product that teaches better than ever before. That's what makes this such an exciting moment for Duolingo. And now we'll take your questions.

speaker
Operator
Moderator

We will now move to our question and answer session. At this time, if you would like to ask a question, please click on the raise hand button, which can be found on the black bar at the bottom of your screen. You may remove yourself from the queue at any time by lowering your hand. When it is your turn, you will receive a message on your screen asking to be promoted to panelist. Please accept, wait a moment, and once you have been promoted to panelist, you'll hear your name called and you may unmute your video and audio to ask your question. Your Zoom application may disappear momentarily, and this is expected. Your window will reappear. We're allowing analysts one relevant follow-up to their main question. We will now pause a moment for the team to gather and assemble the queue. Our first question will be coming from Brian Smilak with JPMorgan. Please unmute your line and ask your question.

speaker
Brian Smilak
Analyst, JPMorgan

Great thanks for taking my questions Louise just to start, can you just help us better understand the underlying drivers of da you growth into for Q and engagement overall. And how close do you think you are to getting back on track in terms of marketing in the US, I know you mentioned growing impression volume, but is that starting to translate to user growth now or how should we think about that into the fourth quarter.

speaker
Luis Bonon
Co-founder & CEO

Yeah, great question, Marian. Thank you. So we just posted 36% year-over-year growth for Q3, and we're happy with that. There's puts and takes of how we got there. I mean, on the positive side, we have things like the lock-in partnership that we talked about in the shareholder letter, which helped us grow users in Asia quite a bit. We also had a number of product improvements that helped with retention. So that was great. On the other side, just like we said last time, we paused all the unhinged posts in our social media for a bit because we were listening to our community and trying to build brand love. And when we don't post unhinged things, basically our posts were much less likely to go viral because of that. that did have an impact on DAU growth. The good news is that over the last few weeks, we have started the unhinged posts again in our social media accounts. And while it hasn't gotten all the way to the peak where it was, we've seen a lot of recovery. So that's really starting to show up. And we do expect that to affect DAUs positively. In terms of Q4 for DAUs, we expect some amount of deceleration from Q3. but we're pretty happy with where it has stabilized. What I'll say, we're not guiding to Q4 DAUs, but what I'll say is that September and October were both at around 30% year-over-year growth for DAUs, and that's comping a pretty strong quarter last year.

speaker
Brian Smilak
Analyst, JPMorgan

Great. That's super helpful. And I guess, Luis, you also mentioned three core areas, monetization, user growth, and just teaching efficacy overall. Can you just elaborate on really what's driving the decision to shift investments towards long view? Is it the AI opportunity or how should we just think about this impacting the bookings growth? I know you've obviously talked to 25% plus as your North Star years ago. So just curious, how do we get back there over time?

speaker
Luis Bonon
Co-founder & CEO

Yeah, I mean, look, like you said, and like I said in the shareholder letter, there's a huge opportunity right now. We see a huge opportunity. Over the next few years, education and the way people learn, they're going to change fundamentally. And it's because of AI. And also because of AI, we have line of sight now to create an app that can teach really, really well, much better than anything that humanity has seen before. As good as a human tutor, but... that is also more engaging. And if we're able to do that, you know, right now we have, I don't know, we just posted 135 million monthly active users. If we're able to do an app that teaches just that well, way much better than we have now, we would be talking about billions of users that we have. And that's what we want to shoot for here. So this is why we are investing in the long term. And what that looks like is that we are putting more relative investment in things like teaching better, which, you know, teaching better, if we teach better, what that does is that helps user growth. But there's a lag. You know, just whenever you improve your courses, users do grow, but it takes a while for that to happen. And then user growth. there's a lag to get to monetization because people take some time to subscribe so this is kind of a long-term thing but we're we're we're very bullish on this and this is why we're we're doing that and the goal here is because the opportunity is so large the goal here is to be growing daus fast uh for for a very long time great thank you louisiana all right

speaker
Operator
Moderator

Our next question will come from Nathan Feather with Morgan Stanley. Please unmute your line and ask your question.

speaker
Nathan Feather
Analyst, Morgan Stanley

Hey, everyone, and thanks for taking the question. Given the scale of the opportunity ahead that you're talking to, is the focus on greater long-term prioritization a durable shift in strategy that we should expect to continue, or would you plan to return to the current prioritization mix at some point? And then in connection with that focus, should we expect the pressure on bookings that you're seeing in 4.2 To continue into next year with the durability of that shift. Thank you.

speaker
Luis Bonon
Co-founder & CEO

Um, well, okay so. It's going to be years until we get to a point where we have an app that I think is just the best possible way to learn any major subject. So we will be investing for a while. And that's important to know. I should say, though, we're not really guiding, for example, to next year. But we're very excited about a lot of the initiatives that we're going to put out in the product for next year. We're going to have much better video calls that are for beginners. It's something we're calling guided video calls. uh the app is going to be a lot more social uh we're going to have all the you know right now the the math course only has a little bit of content uh in the next few months we're gonna have the all of the common core k through 12 content in the math um our chess course is gonna have player versus player and it's it's doing super well and growing really fast we're gonna have a full revamp of our of our music course and for the top nine languages that we teach we're gonna be able to teach from zero to duolingo score 130 which is where you can get a job in that language So there's just a lot of things that we're very excited about. And I don't know, Matt, if you have something to add to that.

speaker
Matt Scarupa
CFO

Yeah, I think, Nathan, I want to put it back in the context of kind of what we've said before. So we've talked to you all and our investors for a long time about wanting to maximize platform LTV. And what Luis is describing is a change of small proportion right now that is going to help us grow users for a long time, get users to do more lessons, learn better, spend more time on the app. and in general, be more engaged Duolingo users. And we think that if we do that and we do that effectively, we'll both grow users for a long time and we'll increase platform LTV for a long time. So I think that will, we're down to bookings and the financials ultimately as well. I think, you know, there's a, we guided to a really strong 2025. There was a, you know, so we think that this can exist like it has strong financial performance and this is just a balancing act that we've always done and we're telling you all that we want to make sure that at the present moment we're balancing it so that we can grow really rapidly for a long time in the future very helpful thank you our next question will come from wyatt swanson with da davidson and company please unmute your audio and video and ask your question

speaker
Wyatt Swanson
Analyst, DA Davidson & Company

Hey guys, thanks for the question. I'd love to hear a bit more about how the new chess course is progressing. I think at Duocon you mentioned millions of daily active users. On that front, do you see any differences in engagement or retention for users in the chess course versus your core language courses? And as it relates to that, kind of curious about your new PVP offering. Can you talk about like when you expect that to be fully rolled out?

speaker
Luis Bonon
Co-founder & CEO

Yeah, so needless to say, we're very excited about chess. It is the fastest growing course that we had. It's growing much faster than math and music and faster than the way originally languages grew. It's true, we have millions of users. We're not saying exactly how many, but it's already surpassed math and music. The retention of chess users, it hasn't been around for all that long. Our chess course has been around for three, four months. But so far, from what we can measure over the last three to four months, it's slightly higher than language learning. And so we're very happy with that. We also, as Jesse mentioned, we started rolling out PVP. That means player versus player, so people being able to play with other people. At the moment, 50% of users on iPhones, on iOS can see it. It's not yet on Android, but it's going to come out on Android pretty soon. So we expect that within the next few weeks and a few weeks slash small number of months, every person that has the Duolingo app will be able to do PVP chess. And over the next year, we expect quite a bit of growth from chess. And I'm very happy with it.

speaker
Wyatt Swanson
Analyst, DA Davidson & Company

Great, thanks. And then just one quick follow-up. What does prioritization of user growth instead of monetization look like? And how should I think about the actual changes in the app?

speaker
Luis Bonon
Co-founder & CEO

Yeah, I'll give you an example. That's just... So, okay. We've always had to make trade-offs between whenever we run an experiment. Some experiments improve all metrics. Great. That's an easy call. Just launch it because it improves all metrics. And that happens. But there are times when experiments improve one metric but hurt another. I'll give you a fictitious example. If right now, free users get 25 energy units at the beginning of the day, and every exercise that they do spends one unit. If we were to do an experiment that decreases that from 25 to, say, 24, That's one fewer unit of energy per day. We know that would make us more money. It just does because more people run out of energy, so more people end up wanting to pay to subscribe. However, we also know that would decrease daily active users because it would frustrate some of the users. We've always had to make decisions about different judgment calls about this. What we mean is that... The change that we are doing is that we are going to be prioritizing user growth over monetization in this type of judgment call. So in the fictitious experiment that I just gave you, we would not launch that experiment going from 25 to 24 energy units, even if it meant quite a bit of bookings gains, if it has a real hit on daily active users. That's the type of stuff that we're doing now. And again, just to remind you that the reason we're doing this is because the opportunity ahead is so big, um, that, uh, you know, it's, it's just, it's just good for us to, to, to grow, um, you know, fast for a long period of time.

speaker
Matt Scarupa
CFO

Thanks guys. Thanks Wyatt.

speaker
Operator
Moderator

Your next question will come from Ralph Shakart with William Blair. Please unmute your audio video and ask your question.

speaker
Ralph Shakart
Analyst, William Blair

Great, getting Luis and Matt. Luis and Matt, kind of going back to, you know, the line of questioning here, I guess maybe, you know, a question is like, you know, why now? What signals are you seeing on the shift or maybe this, you know, the seeming shift to focus more on growth over near-term profitability as AI advancements, you know, kind of what's prompting this? And then can you give us a sense of, you know, the duration of this pivot or shift? Is this something that's going to take? I don't know, all through 2026. Is it more short-term in nature? Anything you could add there would be great. Thank you.

speaker
Luis Bonon
Co-founder & CEO

Great. As to why now, I mean, it's a great question. The reality is that over the last couple of years, it has just become progressively clearer and clearer that we are in a unique point in time, particularly with education in terms of how education is going to happen in the world and also how well we can teach a Duolingo. We just see it in our own metrics, in how fast we can put out content with things like video call. Do we just see how much it is improving every month? And so that just kind of has been coming for a while. And what has happened is that over the last month or two, I've really rallied the company towards this shift. And really, it's like, okay, it's not like it was one day where I woke up and decided, oh, let's do that. It's just, you know, we really rallied the company to say, okay, Look, opportunity is huge for us. Let's prioritize making sure that we can grow for a long period of time and also making an app that can teach really better than anything that we've seen before. As to how long this is going to take, this is an interesting question. I think you're asking something to the effect of like, well, is this going to hurt bookings and is this going to hurt bookings forever? You know, I don't think that's the case. It's just it's going to take some time for for us to see results, financial results over these long term investments that we're doing. But we're going to be acting for a while. There is a humongous opportunity because there is one until we get it. But I think we're going to be seeing good results from this even much sooner than that. So it's not like we're saying, oh, throw away all the bookings or anything like that.

speaker
Matt Scarupa
CFO

Yeah, I think the only thing I'd add to that, Ralph, is that, I mean, you've seen us navigate this trade-off over the past three years as well. Users have grown 55% per year on average over the past three years, and bookings has grown about 45%. And all that while we were making similar trade-offs and now we're just slightly, uh, focusing a little bit different as we navigate those. So it's, it's not that we haven't been making any of them. And you've seen that like in the, in the rest of the year guide and the Q4 guide, there was a small impact to this. And, you know, it's not, um, it's not that big. And so would we expect some of that to persist in the 2026? Sure. But again, I think as a general framing of this, it's a relatively small financial impact from this kind of reprioritization. And we think that that's worth it because as Luis said, it's a huge opportunity. So the risk reward seems right.

speaker
Ralph Shakart
Analyst, William Blair

Okay, great. Thanks, Luis. Thanks, Matt.

speaker
Operator
Moderator

Your next question will come from Alex Glar with Raymond James. Please unmute your audio video and ask your question.

speaker
Alex Glar
Analyst, Raymond James

Hi, Alex. Hey, guys. Thanks for taking the question. Just following up on Wyatt's question and maybe Ralph's, your remarks to Ralph at the end there, just In terms of framing how meaningful some of these changes might be, is it as simple as maybe focusing a little bit less on paid conversion just to improve the freemium experience today? Or are there kind of broader thoughts about maybe moving video call down into some of the lower packages? And then I've got to follow up.

speaker
Luis Bonon
Co-founder & CEO

Okay, so a way to see this is what you said first, it is, it is it, you know, as simple as in some of the experiments, which, by the way, not every experiment many experiments we run and you're just improving metrics this is good in some of the experiments where judgment calls are needed. we're we're going to shift the balance a little bit more towards user growth it's not a humongous change, but it is a change. In terms of are we going to move video call to other tiers, etc. That is likely to happen, at least we're likely to attempt to do that, but that is unrelated to this. We were anyways, you know, we're always thinking about moving different features in the different plans and we'll test that. It may be the case that that I don't know video call, but it may be the case that some of the max features are better in super or even in the free tier. And we'll test all of that. And while we test that we're trying to optimize lifetime value of our like platform LTV, we're trying to optimize for that. So you know, we may see us test stuff like that.

speaker
Matt Scarupa
CFO

Okay. Now, I'm glad you said the free to pay conversion because that's exactly how like it really manifests in the business. And I just want to make sure we're clear on this. So for example, you know, we said over the past couple of months, he mobilized the company, you know, in September, we saw some of this and what it looked like was slightly lower free to pay conversion, but that free to pay conversion was still growing year over year. So it was still good free to pay conversion. It was just on the margin. It was slightly lower. So I think that's an example, as you think about the, the financial impact, you're right to point out that that's how it would flow.

speaker
Alex Glar
Analyst, Raymond James

All right. That's great color there. And maybe for a follow up, Louise, just on the last call, you brought up this idea on video call about average number of words spoken per session. And that was kind of a new metric you were going to start testing towards. What have you learned so far now that you've kind of been optimizing for that metric? And then what's kind of the timeline to get some of the changes into the product as a result? Thanks.

speaker
Luis Bonon
Co-founder & CEO

Thank you for asking that question. So yes, this is actually a great metric, and we've managed to move it. This is important to know about our company. Whenever we fixate on a metric, we're very good at moving it. And this particular metric, we have been moving it. It's more than doubled this year in terms of average number of words spoken per max subscriber. um and so we're we're very happy with that in terms of changes to video call that you'll see coming soon one that i'm very excited about is video call at the moment is a is a monolingual experience in the language that you're learning so if you're learning spanish it's all in spanish that's great for practicing spanish but for beginner users it's it's too hard if you if you only know 20 words it's very hard for you to have a full conversation just in spanish so the thing that we're testing now is these things we're calling guided video calls which are basically bilingual so it's if you're an english speaker learning spanish this would be part english part in spanish and and it's a lot easier for beginner users we're seeing that when we give that to beginner users they actually speak more words per call because they're actually able to do something um and so we think that this is gonna really help with max conversion by the way i should say two things Most of our users and certainly most of our Max subscribers are beginner users. And so we really think this will help with mass conversion. The other thing that I'll say is that these guided vehicles, we're not advertising them yet or we're not using them for converting users into Max subscription yet. So we've put them out and the next step is going to tell non-subscribers that these exist so that we can get them to subscribe. So we're pretty excited about what that can do to Max. All right, great. Thank you both. Thank you.

speaker
Operator
Moderator

Your next question will come from Miguel Arunian with Citi. Please unmute your audio video and ask your question.

speaker
Miguel Arunian
Analyst, Citi

Hey, good afternoon, guys. Sorry for the background. Just on On AI and making education sort of better than ever, the way you're talking about things, can you just, does that accelerate your roadmap in terms of adding new language learning modules? I know within the ones that you currently have, but moving it to new subjects and what is it about what's changing right now around AI that's letting you do that today?

speaker
Luis Bonon
Co-founder & CEO

Yeah, the types of things you will see. It definitely accelerates our roadmap in more coverage of languages. That doesn't mean new languages. The reality is languages, it's very lopsided what languages people want to learn. You know, we now teach 40 languages. The rest that we don't teach is very little demand for them. But the top nine languages that we teach, these are kind of like the Spanish and English and French and German and Italian, like the big languages that people want to learn. The top nine account for the vast majority of our users. And what you'll see us do is you'll see us go faster in terms of adding content to these top nine languages. And right now, for most of them, we don't get you to... the place where we want to get you, which is a Duolingo score of 130, which is equivalent to CEFR level of B2, which is where you can get a knowledge job in that language. You will see that over the next few months, we're going to be adding content that can do that for all the top nine languages. The other thing that you'll see is you'll see us just add a lot more different modules in the way we teach languages that are just a lot smarter at teaching you. I mean, they're going to adapt a lot better to you. And you're also going to see us just use a lot more things that use AI in the background to allow for many more free responses so that it adapts a lot more to you. We're going to also be using AI for other subjects. We're using it pretty heavily for math, for getting a lot more content out there. uh so we're gonna do that in terms of adding other subjects at the moment we're not working on any other subjects i'm not gonna say that we're not gonna add other subjects next year that may be the case um you know like you saw with chess it took us nine months from idea to actually launching so it is possible that we'll add other subjects next next year although a little unlikely but it is possible but at the moment we're not working on any other subjects okay and then um maybe another sort of another broad one on on uh ai and

speaker
Miguel Arunian
Analyst, Citi

Can you just talk about what you're seeing around compute costs, gross margins coming in a little better than expected? And is that coming in faster than you think? And how is that impacting? One of the big questions we get is just generally on the competitive landscape and how AI is evolving that. What are you seeing there? Thanks.

speaker
Luis Bonon
Co-founder & CEO

Okay, in terms of cost, look, costs are coming down. They've come down just without us doing anything, costs are coming down. For us, this has not been the top priority, kind of optimizing costs. At the moment, the top priority is just making the best possible experience for our users that teaches the best and that is the most engaging. Every now and then, if we see low hanging fruit, we will, in terms of optimizing cost, we will do it. But it's not like we have all of our people trying to optimize cost. And the reason we can do that is because most of our AI features, at least the ones that cost the most money, are behind Duolingo Max. And because the price of that is, you know, is high enough that we are, you know, for us, the usage of AI is anyways profitable. So that's why we're not going nuts trying to optimize the cost on that. You know, in terms of the competitive landscape, I think people say things like, the two things that people say about the competitive landscape with AI are, number one, why would anybody want to learn a language with Duolingo when you can just learn it with ChatGPT? Okay, we're not particularly worried about that. We've said it before, the main thing that we do really well, not only do we teach well, but the main thing that we do really well is keep people engaged. And in order to learn a language, you need to be engaged for, years, really. It takes years to learn a language coming every day. And we need to keep you engaged actually doing it. And not only that, we also need to have curriculum for years for you to do that. So, you know, with ChatGPT, you can go there and you can ask it to teach you a few words here and there. But, you know, it's not like you can have really curriculum for years that teaches that. So we're not particularly worried about that aspect. And then the other thing that people have said that they're worried about is, oh, well, nobody's going to want to learn a language because, you know, the We're going to have simultaneous language translation and okay. Also not worried about that. You know, I believe in 100% of the Google IO conferences over the last 10 years, they have showcased simultaneous language translation. They do it every single year and it's good. It works. But this has been happening for the last 10 years and we have not seen the desire to learn a language go down at all. In fact, it has come up. And I think the biggest reason for that is because if you look at our users, they fall into two big categories. One big bucket is people who are learning a language as a hobby. It kind of doesn't matter whether a computer can do that. It's the same with chess, by the way. Computers are way better than humans at chess, but still, you know, we have millions of people wanting to learn chess. So it doesn't matter if it's a hobby. The other big group of people that are learning a language with us are people who are learning English, and they actually want to learn English. Like that is, you know, for them, you know, being able to have like a phone that they have to hold out, it just kind of that's not what they what they want to do. So we just we're not particularly worried about that. It just so happens that people like to tweet about that. We're not worried about it. Yeah. Great.

speaker
Matt Scarupa
CFO

Thank you. Just a couple of points on this, since we the cost and and Max, I just just to make sure everyone's aware, you know, Max is now 9% of our subscribers. it uh doubled in q3 year over year in terms of bookings so you know it's clearly um doing well in that regard it's underperforming our lofty expectations for it though we expected a you know a bit more than that and so that's why luis is talking about uh guided calls and all the other things we're gonna do to um help it achieve what we we think it can achieve and then finally because ai costs have come down though i don't want folks to take away that we're not willing to invest as as Luis is talking about the seminal moment we're in to go attack a very large opportunity. We've shown that we can grow to this scale incredibly profitably. We're guiding to a 29% adjusted EBITDA margin for the year, which is very, very close to our long-term adjusted EBITDA margin range. And so as we do that, we are not going to be afraid to invest in innovation. And so we're going to make those investments over time. Thanks, guys.

speaker
Operator
Moderator

Your next question will come from Mark Mahaney with Evercore ISI. Please unmute your audio video and ask your question.

speaker
Mark Mahaney
Analyst, Evercore ISI

Okay. A couple of things I wanted to go through. One, I know you had some price actions or price increases earlier in the year. What kind of reactions have you seen to those? Secondly, I think you were going to hold off on doing any other, I think it was just on like new people coming in on the standard plan, but your thoughts on rolling out other price increases? I don't think you're going to do that now, given your prioritization of user growth in the fourth quarter and beyond, but just talk about that. And then third, just so we're clear on the deceleration in bookings and revenue growth in Q4, is largely due to the fact that you're going to sort of slow down the conversion rate from free to paid and really just focus on user growth. So make sure that that's the main driver. And it's not like you're seeing a reduction in retention amongst paid subs, higher churn amongst paid subs, possibly because of the price increase. Thank you.

speaker
Luis Bonon
Co-founder & CEO

I mean, I can take some of those. I'll take the last one. Yes, the change in Q4 is pretty much because of this shift to go to longer term initiatives. And that means user growth and also spending some of our, not only are we prioritizing user growth, we're also spending relatively more effort, shifting some effort to teaching better. which we're taking some of that from our monetization efforts. So that's basically what you're seeing. And it's not like a humongous thing, but it is a shift. In terms of price increases, we'll be testing prices. We'll be testing all kinds of things. And we'll see us launch the things that we think are good for the whole platform. I don't know exactly what's going to win, but you'll see us test prices. And by that, I mean up and down. We'll probably test some prices much lower or a package. And this, I'm speaking about things that we may do, but I don't know if we'll end up doing them if we don't like the results. But we'll probably do a package that is like half price, that is like, you know, super light. That's the type of stuff that you may see us do.

speaker
Matt Scarupa
CFO

Yeah, Mark, just to round it out, I think two points. One is, you know, we've talked a lot about taking price up as a price point. Every now and again, we do that. Luis just said we're going to continue to experiment with that and that will continue to happen. ARPU has gone up this year every quarter, kind of mid single digits. That's also reflected in the guide. And that's mainly come more from than it has from price point changes. I will say that we did take pricing at various times over the past little bit. And that does influence our ability to discount during our one and only discount of the year. So again, if you have a higher price, you can run different experiments with the level of discounting. And, you know, one of the things that happens every Q4 when we talk about it is we talk about the ability in our Q4 bookings guide because Q4 is our most variable quarter because we run this New Year's promotion. This year we did energy, which is a core pricing mechanic. And we have never run a New Year's promo with energy. And so we're going to be experimenting with all sorts of things as we get towards the end of the year with the promo on how we run it, how we show it and display it, when we run it, all of these type of things. So that is also baked in here in the guide.

speaker
Mark Mahaney
Analyst, Evercore ISI

Okay. Thank you, Matt. Thank you, Luis.

speaker
Matt Scarupa
CFO

Thank you, Mark.

speaker
Operator
Moderator

Your next question will come from Ryan McDonald with Needham & Company. Please unmute your audio video and ask your question.

speaker
Ryan McDonald
Analyst, Needham & Company

Thanks for taking my questions. Luis, maybe stick with me a little bit on this question. I apologize in advance, but how learners, people learn differs by generation and by demographic. I think we've already seen that with sort of advanced English learners require it needing different requirements from Duolingo than maybe the traditional core base. So can you talk about how Or if you are going to be targeting certain demographics, you know gen Z learns or generations gen Z seeming learning different than millennials with with some of these product updates and then, how should we think about. the metrics that you will be looking towards to prove out this works because obviously user growth can be benefited by some changes, but that might not always mean that that sticky user growth where MAUs might not always convert to DAUs. So again, long-winded question, I apologize, but how are you targeting or what are you targeting in terms of these changes and then how are you measuring success?

speaker
Luis Bonon
Co-founder & CEO

Yeah, I mean, you asked about, you know, it's true. Some people learn different than others. That is true. But you would be surprised that there are a lot more similarities than differences. The reality is, I mean, you know, this is not just generations, also geographically. I mean, we always hear these things about like, oh, well, people in that country do that or people in that country do that. What we have found time and again is that not only a lot of people learn pretty similarly, also the things that get people to use the product more are pretty similar across the geographies. I mean, like a streak, it works in every country. So there's a lot of similarities. So, you know, at the moment, you're going to see us just make a better course for the masses. That's what we're going to be spending most of our effort on. Of course, the courses do adapt to each individual and probably one of the places where there's most adaptation that is needed is the pace of learning. really is different. And it just happens that as you get older, you get slower. That is just non-controversial. As somebody who's getting older and slower, I can tell you that. So the pace, but that's very easy to adapt. We really do just adapt to the pace pretty easily. And we've been doing that for a while. Now, in terms of the metrics that we're going to be looking for, certainly user growth is an important metric that we're really keyed in on right now. probably the most important metric in the company. So we're going to be looking at that a lot. Now, the thing about improvements in teaching, and this is what I was saying before, they don't translate to user growth immediately. because if you improve a course and it's much better, over time, maybe people are starting feeling that they're learning a little better, so there's more retention, or maybe there's more word of mouth because the people are saying like, it really worked for me, let me tell you about it. So it does translate. We know that improvements in teaching do translate to user growth, but it's not immediate. And this is kind of what we mean by long term. You know, what we're going to be looking at that there are things like just improvements in learning outcomes. We can measure how well people are learning. And the good news is that really almost every year since we started measuring that every year Duolingo is actually teaching better than the year before. We're probably going to see improvements in how well we teach move faster than in the past because we're taking it, you know, we're spending more effort on it. So we're probably going to be seeing that. And our hypothesis, but it is a hypothesis that I very much believe in, is that that will translate to user growth. It's just not going to be linear or quick.

speaker
Ryan McDonald
Analyst, Needham & Company

Makes sense. Okay. And I'm also older and slower, Luis, so no problems there.

speaker
Luis Bonon
Co-founder & CEO

Aren't we all? Aren't we all? We all are. But wiser, but wiser.

speaker
Ryan McDonald
Analyst, Needham & Company

That's right. We hope, we hope. Matt, I know you probably don't want to obviously get into a conversation about 2026 guidance or anything like that, but obviously a lot of course investments, a lot of content investments. Can you just give us a sense of the magnitude we should expect here? And is there an expectation still that you can continue to expand EBITDA margins even through this process as we think over the next couple of years?

speaker
Matt Scarupa
CFO

Yeah, no, I appreciate Ryan and though even though you asked very pull up in a guide to 2026 on this call we'll do that in February. But I will, you know, and I mentioned this on earlier question. We have made incredible progress towards our long term margin, while we've been growing the platform to a scale that has 135 million monthly actives and we got it to nearly 1.2 billion bookings this year so we've. everyone that we can scale the business, operate with discipline and expand margins. And that's great. And we want to continue to do that. And we're going to continue to operate with discipline and grow the business along the lines of what Luis is talking about, hopefully to a whole other order of magnitude. While we do that, though, we're not afraid to invest. We think we can invest and still operate very profitably, but we are not going to prioritize um linear margin expansion from from here when we should be we view the uh opportunity is so big so we can prioritize investing that's how we think about it got it really helpful thanks for the time your next question will come from andrew boone with citizens please unmute your audio video and ask your question thanks so much for thanks for taking the questions um

speaker
Andrew Boone
Analyst, Citizens

I'd love to talk about kind of a topic that we've revisited maybe two or three years ago, right, in terms of advanced English learners and basically the improvement of efficacy driving those learners to the platform and kind of like whether AI has accelerated that and whether some of that thesis came to fruition and whether any of the slowdown in growth is impacting those types of learners. Or is there anything else you can kind of speak to in terms of that cohort?

speaker
Luis Bonon
Co-founder & CEO

Yeah, but as we mentioned, I don't know, whenever it was a couple of years ago, we started talking about this. English learning is a major opportunity. I mean, 80% of the people who are learning a language in the world are learning English. And so we started investing in teaching better for English learners. We have done that. a major launch here throughout this year. All of our English courses now cover up until Duolingo score 130, which is the place where you can get a job, a knowledge job in that language. So we have that and we've been improving how well people learn English. And we are seeing that in the metrics. Our number of English learners and certainly a number of advanced English learners has been growing steadily. The other thing that I'll say is that the regions at the moment that are growing fastest our english learning regions um and so you know we're seeing that you know asia is a really good example that you know there's we are certainly still posting or have never stopped posting uh on hinge content in asia uh you know kind of from the social media side but also um we're just getting a lot more users there so that that's that's the parts that are growing the fastest So I'm pretty happy with the progress there. We did mention that it was going to take a while, and it is taking a while, for really the word to get out that Duolingo is very, very good at advanced English. And so while I believe that we've made good progress in that, we're still not there yet. This is a thing that even throughout next year, we're going to be seeing an increase in the number of advanced English learners that we're going to have.

speaker
Andrew Boone
Analyst, Citizens

And then can we just get an update in terms of family plan? I know there were a bunch of features that you guys were adding and then just broader adoption. Where are we today and where can that go? Thanks, guys.

speaker
Matt Scarupa
CFO

Yeah, in terms of broader adoption, the family plan continues to do well. I think it was about 29% of subscribers in the most recent quarter. So it's grown nicely. And I think there's a bunch of, reason to believe that it's going to continue to grow nicely. For example, last year, you know, in Q4 of last year, you know, really everything basically went right, which is why we grew so fast last year, I think 42% year over year last year. Part of that was that the family plan during New Year's promo did really well. So there's, you know, there's reasons to believe that we still have room to run in family plan, Andrew.

speaker
Andrew Boone
Analyst, Citizens

Thank you.

speaker
Operator
Moderator

Your next question will come from Justin Patterson with KeyBank. Please unmute your audio video and ask your question.

speaker
Justin Patterson
Analyst, KeyBank

Hi, Justin. Good afternoon. I'd love to hear a little bit more about just learnings from energy. There was a lot of optimism on this product roughly 90 days or so ago. So we'd love to hear how just that has evolved and might be playing into some of the trends we're talking about on this quarter. And then when we think about just the arc of reacceleration here, how much of this is really dependent on getting the product right versus really tapping into that cultural relevance that Duolingo had earlier this year and then encountered that speed bump around the social backlash?

speaker
Luis Bonon
Co-founder & CEO

Thanks so much. Okay, so energy. We're very happy with energy. It did exactly what we wanted it to do. It increased bookings and also increased DAUs. So that was good. Kind of the way it went is we launched all of energy for our iOS users first. than for Android. We rolled it out over a span of a couple of months for each one of these platforms. By now, it is done. We have, I don't know, it was a couple of weeks ago, we have every single person who has updated the app in the last, I don't know, six to nine months has energy in there. And we're very happy because it did exactly what we expected it to do. And it's been launched. Now, in terms of, you know, you asked a question about product versus kind of marketing. Look, both are important for us to grow, product and marketing. the longer term thing is if we have a product that is extremely retentive, that also teaches really well, that's the best thing you can do. And that's where we spend most of our efforts. And we're going to continue spending most of our efforts on that. Yes, the cultural relevance matters. But, you know, to me, that's just an accelerant to something that is, you know, where the main dish is the product. In terms of, you know, kind of being culturally relevant, etc. We really are seeing a complete pickup on that. I don't know if you've watched, for example, the things that happened in Halloween. I mean, they were throughout the world, certainly there were, you know, thousands of Halloween costumes that were just duolingo costumes. So we see that we're seeing that quite a bit. And so we're not particularly worried about that.

speaker
Matt Scarupa
CFO

Yeah, and the only thing I'd add to that, Justin, is there is a, you know, we talked about it on the last call, which is we've had some success, particularly in the U.S., spending a little bit more on actual marketing, seeing a nice return in the U.S. in particular. And so that happened in Q3, and we're going to, you know, it's relatively small dollars, but we're going to continue that into Q4 because, you know, the U.S. growth, as we've talked about before, is slower than the rest of the world, in part because of the rest of the world um you know is growing really rapidly um but you know that continues and so that's just the other element we'd add to the uh to the marketing mix all right thank you both our next question will come from shweta kajori with wolf please unmute your audio video and ask your question

speaker
Shweta Kajori
Analyst, Wolfe Research

Hi, Louise. Hi, Matt. Thanks for taking my question. I actually have two. First one is on China. If you could please talk about how engagement has trended in China through the quarter, through the year, and what your expectations are, what you're seeing there, and even if you could comment on likelihood of max there either this year or next. And then second is on renewal rates at max in particular. Could you please talk about how that trended in Q3 so far and what your expectations are? Thank you.

speaker
Luis Bonon
Co-founder & CEO

Okay, let me take the China one and then I'll let Matt take the renewal rates one. Okay, China. We are, of course, doing very well in China. I believe it's our fastest growing country. It is our second largest country in terms of DAUs and growing fast. It's still not... know that large of a fraction of our business is about five six percent of our business at the moment um but it is growing and it is growing very fast and and and the the engagement is very high uh retention is high um max in china is being tested at the moment and so we we have uh the permission to test it in in you know it's in china because of this is an llm you need to get permission to test this so it is being tested and so this is going to this is going to launch in some number of weeks or months. It's hard for me to tell you exactly because it does depend on approvals, but it's moved along pretty well. So what I'll say at the very high level about China is that it's a pretty major opportunity for us, but of course, China comes with a risk in that, there's geopolitics, et cetera. So the way we're treating it is, we're not spending a crazy amount, for example, in marketing in China, we're spending a very modest amount there. But we just happen to be growing quite a bit. So it's nice. And it's a really nice opportunity. But if at any point in time, something happens, you know, we just didn't end up investing all that much there. That's kind of how we're treating it. And then I'll let Matt talk about max renewals.

speaker
Matt Scarupa
CFO

Yeah, so just to put it in context, Action rules are important, but the broader, I think there was a question earlier around broader platform retention, that remains strong, no real changes in that. And then on Max in particular, we mentioned last call that we were gonna start to see in Q3 and then in Q4, larger cohorts come through the Max renewal cycle. And what we saw is that Max right now, again, they're still small as they've been ramping up, but was renewing slightly better than Super. But it's early and Q4 is a relatively cohort, relatively sizable cohort. So we'll talk about this again on the next call.

speaker
Shweta Kajori
Analyst, Wolfe Research

Okay. Thank you. Okay. Thanks, Luis. Thanks, Matt.

speaker
Operator
Moderator

Thank you. Your next question will come from Han Yikao with Citix. Please unmute your line and audio and we'll ask your question.

speaker
Han Yikao
Analyst, Citix

Hi, Louis. Hi, Louis. It's so good to have you connected. And it's really exciting to hear the last question from, like, Max is finally rolling out in China and I'm going to expand that question a little further because geographically you saw that China was the fastest growing country in the past quarter and in this quarter you talk about like growing more users. So what geographically would you think like which country do you think like or which region do you think will be most potential to grow in the next quarter. And my next question is related to your Duolingo score you published in this year's Dole Count, because that was related to the efficacy. And so I'm wondering, how do you think that this kind of efficacy measurement will relate to the core user performance metrics? And will that be the key motivation for you to grow the users in the next quarter.

speaker
Luis Bonon
Co-founder & CEO

Yeah. Thank you for the question. So, you know, region wise, the fastest growing region as a region is Asia for us. And we expect that to be true for a bit. I would expect that's going to be true. I don't know. I don't know the future, but I would expect that to be true, you know, for a bit. And certainly China is leading that. But it's not just China. It's basically all of Asia that is that is growing pretty fast. In terms of the score, we're very excited about the score. You know, our announcement was that, first of all, all of our major language courses now have the Duolingo score. And also you can share the Duolingo score on LinkedIn. We're seeing quite a good number of people sharing their score on LinkedIn. And so that really means they're using it kind of for job purposes. And we have that, the score there. The score also is in the same range as our Duolingo English test, at least for English learners. And English learners are the ones that would care more about a score like that, particularly English learners in Asia are the ones that would care more about a score. So we're very excited about that. And it is something, you know, the ultimate goal for it is to become the proficiency standard for at least the major languages and certainly for English, where rather than when people ask you, you know, how much French do you know or how much English do you know? At the moment, what people say is like, oh, I'm intermediate. We want people to say I am a Duolingo 60 in French or I'm a Duolingo 80 in English. That is that is what we want. And we think we're making pretty major progress in the case of the score, particularly for English. The Duolingo English test is now accepted by over 6,000 educational institutions in the world, including all Ivy League universities and also the 99 of the top 100 universities in the United States accept the Duolingo English test. So we think the combination of that prestige plus the large scale that we have in the app plus doing things like sharing on LinkedIn will hopefully get us to be the standard for proficiency.

speaker
Han Yikao
Analyst, Citix

Okay, thank you. And one thing is that we are not using that using LinkedIn that's like in China. So we're really hoping to like connected to another social media platform.

speaker
Luis Bonon
Co-founder & CEO

We are working on that. I can't really give you details on that. But we are working on it's not just going to be LinkedIn that we have that we have the score on. We're working on that. Okay, thank you, Louis.

speaker
Operator
Moderator

I am showing no further questions, and this concludes the Q&A section of the call. I would now like to turn the call back to the host for closing remarks.

speaker
Luis Bonon
Co-founder & CEO

Thanks, operator. I'd just like to thank everyone for joining us, and we look forward to seeing you on the next call.

Disclaimer

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